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\u0623\u0642\u0648\u0645 \u0628\u0642\u064a\u0627\u0633 \u0623\u062f\u0627\u0621 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0628\u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0636\u063a\u0648\u0637\u0629 \u0645\u0646 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062a\u064a \u062a\u0644\u062a\u0642\u0637 \u0627\u0644\u0633\u0631\u0639\u0629\u060c \u0648\u0627\u0644\u062d\u062c\u0645\u060c \u0648\u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u060c \u0648\u0627\u0644\u0645\u0648\u062b\u0648\u0642\u064a\u0629. \u062a\u0639\u062a\u0628\u0631 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0642\u064a\u0627\u0633\u064a\u0629 \u0644\u0644\u0623\u062c\u0647\u0632\u0629\/\u0627\u0644\u062d\u0648\u0633\u0628\u0629 \u0646\u0645\u0627\u0630\u062c \u0645\u0641\u064a\u062f\u0629 \u0648\u062a\u062a\u0631\u062c\u0645 \u0645\u0628\u0627\u0634\u0631\u0629 \u0625\u0644\u0649 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639:<\/p>\n
\n- \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0633\u0631\u0639\u0629<\/strong> \u2014 \u0646\u0633\u0628\u0629 \u0648\u0642\u062a \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0628\u062f\u0648\u0646 \u062e\u0637\u0648\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0625\u0644\u0649 \u0648\u0642\u062a \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0645\u0639 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u062b\u0627\u0644\u064a \u0645\u0643\u0648\u0646 \u0645\u0646 N \u0645\u0631\u0627\u062d\u0644 \u0628\u062f\u0648\u0646 \u0645\u062e\u0627\u0637\u0631\u060c \u0641\u0625\u0646 \u062a\u0633\u0631\u064a\u0639 \u0627\u0644\u0623\u062f\u0627\u0621 \u2248 N. \u0628\u0634\u0643\u0644 \u0639\u0627\u0645: \u062a\u0633\u0631\u064a\u0639 \u0627\u0644\u0623\u062f\u0627\u0621 = T_non-pipelined \/ T_pipelined \u2248 (N \u00b7 T_stage) \/ (T_cycle \u00b7 (instruction_count + pipeline_fill\/drain_penalty)). \u062a\u0633\u0627\u0639\u062f \u0647\u0630\u0647 \u0627\u0644\u0641\u0643\u0631\u0629 \u0641\u064a \u0645\u0642\u0627\u0631\u0646\u0629 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a \u0645\u0639 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0639\u0646\u062f \u062a\u0642\u064a\u064a\u0645 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0623\u0648 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a.<\/li>\n
- \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629<\/strong> \u2014 \u0645\u0639\u062f\u0644 \u0625\u0646\u062c\u0627\u0632 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0641\u064a\u062f (\u0648\u0638\u0627\u0626\u0641\/\u062b\u0627\u0646\u064a\u0629\u060c \u0633\u062c\u0644\u0627\u062a\/\u062b\u0627\u0646\u064a\u0629\u060c \u0623\u0648 IPC \u0641\u064a \u0627\u0644\u062d\u0648\u0633\u0628\u0629). \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0644\u062d\u0648\u0638\u0629 = IPC \u00b7 \u062a\u0631\u062f\u062f \u0627\u0644\u0633\u0627\u0639\u0629 \u0641\u064a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0627\u062a\u061b \u0641\u064a \u0645\u0635\u0637\u0644\u062d\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0627\u0639\u062a\u0628\u0631\u0647\u0627 \u0635\u0641\u0642\u0627\u062a \u0645\u063a\u0644\u0642\u0629\/\u0634\u0647\u0631 \u0623\u0648 \u0623\u062d\u062f\u0627\u062b \u0645\u0639\u0627\u0644\u062c\u0629\/\u062b\u0627\u0646\u064a\u0629. \u062a\u0642\u0644\u0644 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0628\u0633\u0628\u0628 \u0627\u0644\u062a\u0648\u0642\u0641\u0627\u062a\u060c \u0648\u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a\u060c \u0648\u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0645\u062d\u062c\u0648\u0628\u0629\u060c \u0644\u0630\u0644\u0643 \u0641\u0625\u0646 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629 \u062a\u062d\u062a \u0627\u0644\u062d\u0645\u0644 \u0627\u0644\u062a\u0645\u062b\u064a\u0644\u064a \u0647\u064a \u0645\u0624\u0634\u0631 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a \u0627\u0644\u0630\u064a \u0623\u062a\u0627\u0628\u0639\u0647 \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0628\u064a\u0627\u0646\u0627\u062a \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628.<\/li>\n
- \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \/ \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645<\/strong> \u2014 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0644\u062d\u0648\u0638\u0629 \u0645\u0642\u0633\u0648\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0642\u0635\u0648\u0649 \u0627\u0644\u0646\u0638\u0631\u064a\u0629 (\u0623\u0648 \u062a\u0633\u0631\u064a\u0639 \u0627\u0644\u0623\u062f\u0627\u0621\/N). \u064a\u0634\u064a\u0631 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u062e\u0641\u0636 \u0625\u0644\u0649 \u0633\u0639\u0629 \u0645\u0647\u062f\u0631\u0629 (\u0645\u0631\u0627\u062d\u0644 \u063a\u064a\u0631 \u0646\u0634\u0637\u0629\u060c \u062a\u062f\u0641\u0642 \u0636\u0639\u064a\u0641 \u0644\u0644\u0642\u064a\u0627\u062f\u0629). \u0647\u0630\u0647 \u0647\u064a \u0645\u0642\u064a\u0627\u0633 \u0631\u0626\u064a\u0633\u064a \u0644\u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0639\u0646\u062f \u0645\u0648\u0627\u0621\u0645\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0645\u0639 \u0627\u0644\u0637\u0644\u0628.<\/li>\n
- \u0627\u0644\u0643\u0645\u0648\u0646<\/strong> \u2014 \u0627\u0644\u0648\u0642\u062a \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0645\u0646 \u0627\u0644\u0625\u062f\u062e\u0627\u0644 \u0625\u0644\u0649 \u0627\u0644\u0625\u062e\u0631\u0627\u062c (\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u0645\u0646 \u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0625\u0644\u0649 \u0627\u0644\u0625\u063a\u0644\u0627\u0642\u060c \u0645\u0646 \u0625\u062f\u062e\u0627\u0644 \u0627\u0644\u0633\u062c\u0644 \u0625\u0644\u0649 \u0627\u0644\u062a\u0648\u0641\u0631). \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0640 N \u0645\u0631\u0627\u062d\u0644\u060c \u0627\u0644\u0643\u0645\u0648\u0646 \u2248 N \u00b7 T_cycle \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0639\u0642\u0648\u0628\u0627\u062a \u0627\u0644\u062a\u0648\u0642\u0641. \u0623\u0628\u0644\u063a \u0639\u0646 \u0645\u062a\u0648\u0633\u0637 \u0627\u0644\u0643\u0645\u0648\u0646 \u0648\u0630\u064a\u0644 \u0627\u0644\u0643\u0645\u0648\u0646 (P95\/P99) \u0644\u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u062a\u064a \u0644\u062f\u064a\u0647\u0627 \u0627\u062a\u0641\u0627\u0642\u064a\u0627\u062a \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629.<\/li>\n
- \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u0648\u0642\u0641 \/ \u0627\u0644\u0641\u0642\u0627\u0639\u0629<\/strong> \u2014 \u062a\u0643\u0631\u0627\u0631 \u0648\u0639\u0642\u0648\u0628\u0629 \u062a\u0648\u0642\u0641\u0627\u062a \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0646\u0627\u062a\u062c\u0629 \u0639\u0646 \u0627\u0644\u0645\u062e\u0627\u0637\u0631 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\/\u0627\u0644\u062a\u062d\u0643\u0645\/\u0627\u0644\u0647\u064a\u0643\u0644\u064a\u0629 \u0623\u0648 \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a downstream. \u062a\u0634\u0645\u0644 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0647\u0646\u0627 \u062f\u0648\u0631\u0627\u062a \u0627\u0644\u062a\u0648\u0642\u0641 \u0644\u0643\u0644 \u0648\u062d\u062f\u0629 \u0639\u0645\u0644 \u0623\u0648 \u0632\u0645\u0646 \u062a\u0648\u0642\u0641 %\u061b \u0647\u0630\u0647 \u062a\u0624\u062b\u0631 \u0645\u0628\u0627\u0634\u0631\u0629 \u0639\u0644\u0649 \u062a\u0633\u0631\u064a\u0639 \u0627\u0644\u0633\u0631\u0639\u0629 \u0648\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629.<\/li>\n
- \u0627\u0644\u062a\u0642\u0644\u0628 \/ \u0627\u0644\u062a\u0628\u0627\u064a\u0646<\/strong> \u2014 \u0627\u0644\u062a\u0628\u0627\u064a\u0646 \u0641\u064a \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0625\u0646\u062c\u0627\u0632 (\u0627\u0644\u0627\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u060c P95\/P99). \u062d\u0627\u0633\u0645 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u062d\u0642\u064a\u0642\u064a \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0628\u064a\u0639\u064a\u0629 \u0627\u0644\u062d\u0633\u0627\u0633\u0629 \u0644\u0644\u0648\u0642\u062a.<\/li>\n
- \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0648\u0627\u0644\u0639\u0642\u0628\u0627\u062a<\/strong> \u2014 \u0648\u062d\u062f\u0629 \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u0631\u0643\u0632\u064a\u0629\u060c \u0627\u0644\u0630\u0627\u0643\u0631\u0629\u060c \u0627\u0644\u0625\u062f\u062e\u0627\u0644\/\u0627\u0644\u0625\u062e\u0631\u0627\u062c\u060c \u0627\u0644\u0634\u0628\u0643\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u061b \u0633\u0639\u0629 \u0627\u0644\u0645\u0645\u062b\u0644\u060c \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0648\u0639\u0642\u0628\u0627\u062a \u0627\u0644\u062a\u062d\u0648\u064a\u0644 \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a. \u0642\u064a\u0627\u0633 \u0623\u0637\u0648\u0627\u0644 \u0627\u0644\u0637\u0648\u0627\u0628\u064a\u0631\u060c \u0625\u0634\u063a\u0627\u0644 \u0627\u0644\u0645\u062e\u0627\u0632\u0646 \u0648\u0648\u0642\u0648\u0639 \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a \u0644\u062a\u0634\u062e\u064a\u0635 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/li>\n<\/ul>\n
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\u0623\u0646\u0627 \u0623\u0639\u0645\u0644 \u0628\u0627\u0646\u062a\u0638\u0627\u0645 \u0639\u0644\u0649 \u0645\u0648\u0627\u0621\u0645\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (KPIs) \u0648\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (OKRs) \u0628\u062d\u064a\u062b \u062a\u062a\u0637\u0627\u0628\u0642 \u0623\u0647\u062f\u0627\u0641 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0645\u0639 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629: \u0646\u0645\u0648 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a\u060c \u062a\u062d\u0642\u064a\u0642 \u0627\u062a\u0641\u0627\u0642\u064a\u0627\u062a \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 (SLA)\u060c \u0623\u0648 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0648\u0642\u062a \u0644\u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0642\u064a\u0645\u0629. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0641\u0631\u0642 \u0627\u0644\u062a\u064a \u062a\u0628\u0646\u064a \u0623\u0648 \u062a\u0646\u0642\u062d \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0633\u0627\u0639\u062f \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0623\u062f\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u062d\u0648\u0644 \u062a\u0637\u0648\u064a\u0631 \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0623\u0641\u0636\u0644 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0641\u064a \u0647\u064a\u0643\u0644\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u062a\u062a\u0628\u0639\u0647\u0627 \u0623\u0648\u0644\u0627\u064b.<\/p>\n
![\"\u0645\u0624\u0634\u0631\u0627\u062a](\"https:\/\/messengerbot.app\/wp-content\/uploads\/2025\/11\/pipeline-kpis-426122.jpg\" "\\"\\"")
<\/p>\n
\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0643\u0645\u0642\u064a\u0627\u0633 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a<\/h2>\n\u0647\u0644 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0647\u0648 KPI\u061f<\/h3>\n
\u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0627\u0644\u0642\u0635\u064a\u0631\u0629: \u0646\u0639\u0645 \u2014 \u0623\u0639\u062a\u0628\u0631 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u064a\u0633 \u0643\u0640 KPI \u0648\u0627\u062d\u062f \u0648\u0644\u0643\u0646 \u0643\u0646\u0638\u0627\u0645 \u0642\u0627\u0628\u0644 \u0644\u0644\u0642\u064a\u0627\u0633 \u064a\u062a\u0643\u0648\u0646 \u0645\u0646 \u0639\u062f\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a\u0629. \u0641\u064a \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629\u060c \u064a\u0635\u0641 \u201c\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u201d \u062a\u062f\u0641\u0642 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0644\u0644\u0622\u0641\u0627\u0642\u060c \u0648\u0627\u0644\u0645\u0647\u0627\u0645\u060c \u0648\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0648 \u0627\u0644\u0639\u0645\u0644\u060c \u0648\u064a\u062a\u0645 \u062a\u062a\u0628\u0639 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0646\u0641\u0633\u0647 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633\u2014\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u2014\u0627\u0644\u062a\u064a \u062a\u062d\u062f\u062f \u0627\u0644\u062d\u062c\u0645\u060c \u0648\u0627\u0644\u0635\u062d\u0629\u060c \u0648\u0627\u0644\u0633\u0631\u0639\u0629\u060c \u0648\u0627\u0644\u062a\u062d\u0648\u064a\u0644 \u062d\u062a\u0649 \u062a\u062a\u0645\u0643\u0646 \u0645\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0633\u0639\u0629 \u0648\u062a\u0648\u0642\u0639 \u0627\u0644\u0646\u062a\u0627\u0626\u062c (\u0627\u0646\u0638\u0631 \u0625\u0631\u0634\u0627\u062f\u0627\u062a HubSpot \u0648Salesforce).<\/p>\n
\u062a\u0633\u0645\u064a\u0629 \u201c\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u201d \u0643\u0645\u0624\u0634\u0631 \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a \u062a\u0628\u0633\u0637 \u0628\u0634\u0643\u0644 \u0645\u0641\u0631\u0637 \u0643\u064a\u0641\u064a\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0641\u0631\u0642 \u0644\u0647. \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0647\u0648 \u0643\u0627\u0626\u0646 \u0623\u0648 \u0639\u0645\u0644\u064a\u0629\u061b \u0628\u064a\u0646\u0645\u0627 KPI \u0647\u0648 \u0623\u064a \u0645\u0642\u064a\u0627\u0633 \u064a\u0642\u064a\u0633 \u062c\u0627\u0646\u0628\u064b\u0627 \u0645\u0646 \u062a\u0644\u0643 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 (\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644 \u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0633\u0631\u0639\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0623\u0648 \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632). \u064a\u0639\u062a\u0628\u0631 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0643\u0645\u0624\u0634\u0631 \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a \u0648\u0627\u062d\u062f \u062e\u0644\u0637\u064b\u0627 \u0628\u064a\u0646 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0631\u0627\u0626\u062f\u0629 (\u062d\u062c\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0633\u0631\u0639\u0629 \u0627\u0644\u0641\u0631\u0635) \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 (\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629). \u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0647\u064a \u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062e\u062a\u0635\u0631\u0629 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0648\u0627\u0621\u0645\u062a\u0647\u0627 \u0645\u0639 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648OKRs \u0628\u062d\u064a\u062b \u064a\u0642\u0648\u062f \u0627\u0644\u0642\u064a\u0627\u0633 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u062a\u0648\u0642\u0639.<\/p>\n
\n- \u0645\u062a\u0649 \u064a\u0645\u0643\u0646 \u0627\u0639\u062a\u0628\u0627\u0631 \u0634\u064a\u0621 \u0645\u0627 KPI:<\/strong> \u0625\u0630\u0627 \u0643\u0627\u0646 \u0644\u0644\u0645\u0642\u064a\u0627\u0633 \u0645\u0627\u0644\u0643\u060c \u0647\u062f\u0641\u060c \u0648\u062a\u064a\u0631\u0629\u060c \u0648\u0625\u062c\u0631\u0627\u0621 \u0648\u0627\u0636\u062d \u0639\u0646\u062f \u062a\u062c\u0627\u0648\u0632 \u0627\u0644\u062d\u062f\u0648\u062f.<\/li>\n
- \u0643\u064a\u0641 \u062a\u0628\u062f\u0648 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (KPI):<\/strong> \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0631\u0627\u0626\u062f\u0629 (\u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628)\u060c \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0633\u0631\u0639\u0629 (\u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0645\u062a\u0648\u0633\u0637 \u062f\u0648\u0631\u0629 \u0627\u0644\u0635\u0641\u0642\u0629)\u060c \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062c\u0648\u062f\u0629 (\u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0648\u064a\u0644\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632)\u060c \u0648\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062a\u0634\u063a\u064a\u0644 (\u0627\u0644\u0641\u0631\u0635 \u0627\u0644\u0645\u062a\u0648\u0642\u0641\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a).<\/li>\n
- \u0643\u064a\u0641 \u0623\u0637\u0628\u0642 \u0630\u0644\u0643:<\/strong> \u0642\u0645 \u0628\u0631\u0628\u0637 \u0643\u0644 \u0645\u0642\u064a\u0627\u0633 \u0628\u0645\u0627\u0644\u0643 \u0648\u062a\u0646\u0628\u064a\u0647\u060c \u0627\u0633\u062a\u062e\u062f\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u062a\u0648\u062d\u064a\u062f \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u0627\u062a\u060c \u0648\u0631\u0627\u062c\u0639 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0623\u0633\u0628\u0648\u0639\u064a\u064b\u0627 \u0645\u0639 \u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 \u0634\u0647\u0631\u064a\u064b\u0627.<\/li>\n<\/ul>\n
\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u2014 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628.<\/h3>\n
\u064a\u0641\u0635\u0644 \u0627\u0644\u062a\u0645\u064a\u064a\u0632 \u0627\u0644\u0648\u0627\u0636\u062d \u0628\u064a\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0639\u0627\u0645\u0629 \u0627\u0644\u0644\u0628\u0633. \u0623\u0633\u062a\u062e\u062f\u0645 \u201c\u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633\u201d \u0643\u0623\u064a \u0642\u064a\u0627\u0633 \u0645\u062a\u062a\u0628\u0639\u061b \u0648\u0623\u062e\u0635\u0635 \u201c\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u201d \u0644\u0645\u062c\u0645\u0648\u0639\u0629 \u0635\u063a\u064a\u0631\u0629 \u0645\u0646 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062a\u064a \u062a\u064f\u0639\u0644\u0645 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0628\u0634\u0643\u0644 \u0645\u0628\u0627\u0634\u0631. \u0647\u0630\u0627 \u0627\u0644\u0641\u0635\u0644 \u064a\u062c\u064a\u0628 \u0639\u0644\u0649 \u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0645\u0639\u062a\u0627\u062f \u2014 \u0645\u0627 \u0647\u064a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u2014 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0631\u0643\u064a\u0632 \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u0627\u0644\u0642\u0644\u0627\u0626\u0644 \u0645\u0646 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0624\u062b\u0631 \u0639\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c.<\/p>\n
\u0643\u064a\u0641 \u0623\u0645\u064a\u0632 \u0628\u064a\u0646\u0647\u0627 \u0648\u0623\u0637\u0628\u0642\u0647\u0627:<\/p>\n
\n- \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 (\u0648\u0627\u0633\u0639\u0629):<\/strong> \u0643\u0644 \u0634\u064a\u0621 \u0645\u064f\u0639\u064e\u062f \u2014 \u0639\u062f\u062f \u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0645\u0634\u0627\u0647\u062f\u0627\u062a \u0627\u0644\u0635\u0641\u062d\u0627\u062a\u060c \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u0625\u062f\u062e\u0627\u0644 \u0627\u0644\u062e\u0627\u0645. \u0645\u0641\u064a\u062f\u0629 \u0644\u0644\u062a\u0634\u062e\u064a\u0635\u060c \u0644\u0643\u0646\u0647\u0627 \u0645\u0634\u0648\u0634\u0629 \u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631.<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 (\u0645\u0631\u0643\u0632\u0629):<\/strong> \u0642\u0627\u0626\u0645\u0629 \u0630\u0627\u062a \u0623\u0648\u0644\u0648\u064a\u0629 \u0645\u062b\u0644 \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0633\u0631\u0639\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u062d\u0648\u064a\u0644\u060c \u0648\u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629. \u062a\u0639\u062a\u0628\u0631 \u0647\u0630\u0647 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0628\u0645\u062b\u0627\u0628\u0629 \u0627\u0644\u0646\u062c\u0645 \u0627\u0644\u0634\u0645\u0627\u0644\u064a \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a \u0644\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0648\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0645\u0648\u0627\u0631\u062f.<\/li>\n
- \u0623\u0645\u062b\u0644\u0629 \u0639\u0644\u0649 \u0627\u0644\u062e\u0631\u0627\u0626\u0637:<\/strong> \u062a\u0631\u062c\u0645\u0629 \u0627\u0644\u062a\u062f\u0627\u0628\u064a\u0631 \u0627\u0644\u062a\u0642\u0646\u064a\u0629 (\u0645\u0639\u062f\u0644 \u0627\u0644\u0646\u0642\u0644\u060c \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a) \u0625\u0644\u0649 \u0644\u063a\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 (\u0633\u062c\u0644\u0627\u062a\/\u0633\u0627\u0639\u0629 \u2192 \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0627\u0644\u062c\u0627\u0647\u0632 \u0644\u0644\u062a\u0642\u0627\u0631\u064a\u0631) \u0648\u0631\u0633\u0645 \u0625\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a (\u0639\u0645\u0631 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0645\u062d\u062a\u0645\u0644 \u2192 \u062a\u0646\u0628\u064a\u0647 \u0627\u0644\u0641\u0631\u0635\u0629 \u0627\u0644\u0645\u062a\u0648\u0642\u0641\u0629) \u0625\u0644\u0649 \u0633\u064a\u0631 \u0639\u0645\u0644 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062f\u064a\u0643. \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u062e\u062a\u064a\u0627\u0631 \u0639\u0645\u0644\u064a \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0623\u0645\u062b\u0644\u0629\u060c \u0631\u0627\u062c\u0639 \u0627\u0644\u0625\u0631\u0634\u0627\u062f\u0627\u062a \u062d\u0648\u0644 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0623\u0641\u0636\u0644 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u062a\u062a\u0628\u0639\u0647\u0627.<\/li>\n<\/ul>\n
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\u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u0631\u0628\u0639\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629<\/h2>\n\u0645\u0627 \u0647\u064a 4 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629\u061f<\/h3>\n
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\n- \n \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (\u0646\u062a\u064a\u062c\u0629 \u062e\u0627\u0631\u062c\u064a\u0629)<\/strong><\/p>\n
What it measures: how well products or services meet expectations (NPS, CSAT, churn). Common formulas: NPS = %Promoters \u2212 %Detractors; CSAT = satisfied responses \/ total responses; churn rate = lost customers \/ starting customers. Why it matters: customer satisfaction validates pipeline quality\u2014use post\u2011close CSAT and win\u2011rate by source to confirm your sales pipeline kpis and reduce churn.<\/p>\n<\/li>\n
- \n \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629 (\u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0639\u064a\u0648\u0628 \/ \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0648\u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629. \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0634\u0627\u0626\u0639\u0629: \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629 (\u0645\u062a\u0648\u0633\u0637 \u0627\u0644\u0648\u0642\u062a \u0644\u0643\u0644 \u0639\u0645\u0644\u064a\u0629)\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0627\u0644\u0648\u062d\u062f\u0627\u062a \/ \u0627\u0644\u0648\u0642\u062a)\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062e\u0637\u0623 = \u0627\u0644\u0639\u064a\u0648\u0628 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0648\u062d\u062f\u0627\u062a\u060c \u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 %. \u0647\u0630\u0647 \u0627\u0644\u0641\u0626\u0629 \u062a\u062a\u0637\u0627\u0628\u0642 \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0639 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0628\u064a\u0627\u0646\u0627\u062a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 (\u0632\u0645\u0646 \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641) \u0648\u0647\u064a \u0636\u0631\u0648\u0631\u064a\u0629 \u0644\u062a\u0634\u062e\u064a\u0635 \u0627\u0644\u0627\u062e\u062a\u0646\u0627\u0642\u0627\u062a \u0641\u064a \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629.<\/p>\n<\/li>\n
- \n \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \/ \u0627\u0644\u0631\u0636\u0627 (\u0623\u062f\u0627\u0621 \u0627\u0644\u0623\u0641\u0631\u0627\u062f)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u062f\u0631\u062c\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062f\u0648\u0631\u0627\u0646 \u0627\u0644\u0637\u0648\u0639\u064a\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0644\u0643\u0644 \u0645\u0648\u0638\u0641 \u0628\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644. \u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0646\u0645\u0648\u0630\u062c\u064a\u0629: \u0645\u0624\u0634\u0631 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u061b \u0645\u0639\u062f\u0644 \u0627\u0644\u062f\u0648\u0631\u0627\u0646 \u0627\u0644\u0637\u0648\u0639\u064a = \u0627\u0644\u062e\u0631\u0648\u062c \u0627\u0644\u0637\u0648\u0639\u064a \/ \u0645\u062a\u0648\u0633\u0637 \u0639\u062f\u062f \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646. \u0644\u0645\u0627\u0630\u0627 \u0647\u0648 \u0645\u0647\u0645: \u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0645\u062a\u0641\u0627\u0639\u0644\u0629 \u062a\u063a\u0644\u0642 \u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0628\u0634\u0643\u0644 \u0623\u0633\u0631\u0639\u060c \u062a\u0642\u0644\u0644 \u0645\u0646 \u0627\u0644\u0641\u0631\u0635 \u0627\u0644\u0645\u062a\u0648\u0642\u0641\u0629 \u0648\u062a\u062d\u0633\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u061b \u062a\u062a\u0628\u0639 \u0647\u0630\u0627 \u0631\u0628\u0639 \u0633\u0646\u0648\u064a \u0648\u0627\u0631\u062a\u0628\u0637 \u0628\u0633\u0631\u0639\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0648\u064a\u0644.<\/p>\n<\/li>\n
- \n \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0627\u0644\u064a (\u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0648\u0627\u0644\u0627\u0633\u062a\u062f\u0627\u0645\u0629)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0646\u0645\u0648 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a\u060c \u0627\u0644\u0647\u0627\u0645\u0634 \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a\u060c LTV:CAC \u0648\u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639. \u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0634\u0627\u0626\u0639\u0629: \u0646\u0645\u0648 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a % = (\u0627\u0644\u062d\u0627\u0644\u064a - \u0627\u0644\u0633\u0627\u0628\u0642) \/ \u0627\u0644\u0633\u0627\u0628\u0642\u061b \u0627\u0644\u0647\u0627\u0645\u0634 \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a = (\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a - COGS) \/ \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a\u061b LTV:CAC = \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0639\u0645\u0631\u064a\u0629 \/ \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0627\u0631\u0628\u0637 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0628\u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a (\u062a\u063a\u0637\u064a\u0629 \u0627\u0644\u062e\u0637\u060c \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639) \u0628\u062d\u064a\u062b \u064a\u062a\u0635\u0644 \u062e\u0637 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0628\u0627\u0644\u0646\u0634\u0627\u0637 \u0648\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a.<\/p>\n<\/li>\n<\/ul>\n
\u0623\u0645\u062b\u0644\u0629 \u0639\u0644\u0649 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u0637 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u0637 \u0627\u0644\u0643\u0627\u0645\u0644\u0629 - \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u0637.<\/h3>\n
\u0644\u062a\u0641\u0639\u064a\u0644 \u0627\u0644\u0623\u0631\u0628\u0639\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621\u060c \u0623\u0648\u0635\u064a \u0628\u0642\u0627\u0626\u0645\u0629 \u0642\u0635\u064a\u0631\u0629 \u0645\u0646 \u0623\u0645\u062b\u0644\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u0637 \u0630\u0627\u062a \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u062c\u0645\u0639 \u0628\u064a\u0646 \u0627\u0644\u0642\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0648\u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629. \u0627\u0633\u062a\u062e\u062f\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u0637 \u0644\u062a\u0648\u062d\u064a\u062f \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u0627\u062a\u060c \u0648\u0627\u0644\u0645\u0627\u0644\u0643\u064a\u0646\u060c \u0648\u0639\u062a\u0628\u0627\u062a \u0627\u0644\u062a\u0646\u0628\u064a\u0647.<\/p>\n
\n- \u0627\u0644\u0631\u0627\u0626\u062f (\u0627\u0633\u062a\u0628\u0627\u0642\u064a)<\/strong>: \u062d\u062c\u0645 \u0627\u0644\u062e\u0637 (\u0625\u062c\u0645\u0627\u0644\u064a \u0642\u064a\u0645\u0629 \u0627\u0644\u0641\u0631\u0635 \u062d\u0633\u0628 \u0627\u0644\u0645\u0631\u062d\u0644\u0629)\u060c \u062a\u063a\u0637\u064a\u0629 \u0627\u0644\u062e\u0637 (\u0642\u064a\u0645\u0629 \u0627\u0644\u062e\u0637 \u00f7 \u0627\u0644\u0647\u062f\u0641)\u060c \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 (\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0627\u0644\u062c\u062f\u062f \u0641\u062a\u0631\u0629 \u0639\u0644\u0649 \u0641\u062a\u0631\u0629).<\/li>\n
- \u0627\u0644\u0633\u0631\u0639\u0629 \u0648\u0627\u0644\u062c\u0648\u062f\u0629<\/strong>: \u0645\u062a\u0648\u0633\u0637 \u062f\u0648\u0631\u0629 \u0627\u0644\u0635\u0641\u0642\u0629 (\u0627\u0644\u0648\u0642\u062a \u0641\u064a \u0627\u0644\u062e\u0637)\u060c \u0645\u0639\u062f\u0644\u0627\u062a \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 (\u0645\u0646 \u0645\u0631\u062d\u0644\u0629 \u0625\u0644\u0649 \u0645\u0631\u062d\u0644\u0629 %)\u060c \u0639\u0645\u0631 \u0627\u0644\u0641\u0631\u0635\u0629 (\u0639\u062f\u062f \u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0627\u0644\u0642\u062f\u064a\u0645\u0629).<\/li>\n
- \u062a\u0634\u063a\u064a\u0644\u064a \/ \u0628\u064a\u0627\u0646\u0627\u062a<\/strong>: \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0648\u0638\u0627\u0626\u0641 \/ \u062b\u0627\u0646\u064a\u0629)\u060c \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u0646 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 (P95)\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641\u060c \u062d\u062f\u0648\u062b \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a - \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u062b \/ ETL.<\/li>\n
- \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \/ \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629<\/strong>: \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u060c \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a\u060c \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628.<\/li>\n<\/ul>\n
\u0623\u0642\u0648\u0645 \u0628\u062a\u0639\u064a\u064a\u0646 \u0643\u0644 \u0645\u0642\u064a\u0627\u0633 \u0644\u0645\u0627\u0644\u0643\u060c \u0648\u062a\u0648\u0627\u062a\u0631\u060c \u0648\u0647\u062f\u0641 \u0628\u062d\u064a\u062b \u064a\u0635\u0628\u062d \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0623\u062f\u0627\u0629 \u062d\u0648\u0643\u0645\u0629 - \u0644\u064a\u0633 \u0645\u062c\u0631\u062f \u0644\u0648\u062d\u0629 \u0645\u0639\u0644\u0648\u0645\u0627\u062a. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0641\u0631\u0642 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0627\u0628\u062f\u0623 \u0628\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0623\u0641\u0636\u0644 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u0644\u062a\u062a\u0628\u0639 \u062b\u0645 \u0642\u0645 \u0628\u062a\u0637\u0628\u064a\u0642 \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u062a\u062d\u062f\u064a\u062f \u0623\u064a\u0646 \u064a\u062c\u0628 \u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0642\u062f\u0631\u0629 \u0623\u0648 \u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646. \u0625\u0630\u0627 \u0643\u0646\u062a \u0628\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0645\u0631\u062c\u0639 \u0639\u0645\u0644\u064a\u060c \u0631\u0627\u062c\u0639 \u0627\u0644\u0625\u0631\u0634\u0627\u062f\u0627\u062a \u062d\u0648\u0644 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/a> \u0648 \u0627\u0644 \u0639\u0645\u0644\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/a> \u0644\u0644\u0645\u0648\u0627\u0621\u0645\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0648\u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a.<\/p>\n![\"\u0645\u0624\u0634\u0631\u0627\u062a](\"https:\/\/messengerbot.app\/wp-content\/uploads\/2025\/11\/pipeline-kpis-361449.jpg\" "\\"\\"")
<\/p>\n
\u0642\u064a\u0627\u0633 \u0635\u062d\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/h2>\n\u0643\u064a\u0641 \u062a\u0642\u064a\u0633 \u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u061f<\/h3>\n
\u0623\u0628\u062f\u0623 \u0628\u062a\u062d\u062f\u064a\u062f \u0646\u0637\u0627\u0642 \u0648\u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628: \u062a\u062d\u062f\u064a\u062f \u0645\u0627 \u0625\u0630\u0627 \u0643\u0646\u062a \u0623\u0642\u064a\u0633 \u062e\u0637 \u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0623\u0648 \u062e\u0637 \u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u0648 \u062e\u0637 \u0645\u0634\u0631\u0648\u0639 - \u0643\u0644 \u0645\u0646\u0647\u0627 \u064a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0625\u0634\u0627\u0631\u0627\u062a \u062c\u0648\u062f\u0629 \u0645\u062e\u062a\u0644\u0641\u0629. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0623\u0646\u0638\u0631 \u0625\u0644\u0649 \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0625\u0644\u0649 \u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0641\u0648\u0632\/\u0627\u0644\u062e\u0633\u0627\u0631\u0629\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u062a\u0627\u0628\u0639 \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629\u060c \u0648\u0645\u0639\u062f\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621\u060c \u0648\u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639\u060c \u0623\u0642\u064a\u0633 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062d\u062f\u062f \u0648\u0645\u062f\u0629 \u0627\u0644\u062f\u0648\u0631\u0629. \u0645\u0648\u0627\u0621\u0645\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0639 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648OKRs \u0647\u064a \u0627\u0644\u062e\u0637\u0648\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 (Gartner\u061b HBR).<\/p>\n
\u0627\u0633\u062a\u062e\u062f\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0648\u0627\u0632\u0646\u0629 \u0645\u0646 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0648\u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 \u0628\u062d\u064a\u062b \u062a\u0643\u0648\u0646 \u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0628\u0624 \u0648\u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646\u0647\u0627:<\/p>\n
\n- \u0627\u0644\u0631\u0627\u0626\u062f\u0629 (\u0627\u0644\u062a\u0646\u0628\u0624\u064a\u0629)<\/strong>: \u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u062d\u0633\u0628 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 (\u0627\u0644\u0642\u064a\u0645\u0629\/\u0627\u0644\u0639\u062f\u062f)\u060c \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 (\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0627\u0644\u062c\u062f\u062f \u0641\u062a\u0631\u0629\u064b \u0628\u0639\u062f \u0641\u062a\u0631\u0629)\u060c \u0645\u0639\u062f\u0644\u0627\u062a \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629\u060c \u0639\u0645\u0631 \u0627\u0644\u0641\u0631\u0635\u0629 (\u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0627\u0644\u0642\u062f\u064a\u0645\u0629).<\/li>\n
- \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 (\u0627\u0644\u0646\u062a\u064a\u062c\u0629)<\/strong>: \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u060c \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a (\u0627\u0644\u062a\u0648\u0642\u0639 \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0641\u0639\u0644\u064a).<\/li>\n
- \u062a\u0634\u063a\u064a\u0644\u064a\u0629 \/ \u0628\u064a\u0627\u0646\u0627\u062a<\/strong>: \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0627\u0644\u0633\u062c\u0644\u0627\u062a\/\u062b\u0627\u0646\u064a\u0629 \u0623\u0648 \u0627\u0644\u0648\u0638\u0627\u0626\u0641\/\u0633\u0627\u0639\u0629)\u060c \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 (P50\/P95\/P99)\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641\u060c \u0645\u0639\u062f\u0644 \u0641\u0642\u062f \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u0637\u0648\u0627\u0644 \u0627\u0644\u0637\u0648\u0627\u0628\u064a\u0631 \u0648\u062d\u0648\u0627\u062f\u062b \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a.<\/li>\n<\/ul>\n
\u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u062a\u064a \u0623\u0633\u062a\u062e\u062f\u0645\u0647\u0627:<\/p>\n
\n- \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u062d\u0648\u064a\u0644 (A\u2192B) = (\u0627\u0644\u0639\u062f\u062f \u0627\u0644\u062f\u0627\u062e\u0644 \u0625\u0644\u0649 B \/ \u0627\u0644\u0639\u062f\u062f \u0627\u0644\u062f\u0627\u062e\u0644 \u0625\u0644\u0649 A) \u00d7 100<\/li>\n
- \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 = \u0642\u064a\u0645\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \/ \u0647\u062f\u0641 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a<\/li>\n
- \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 = (\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0624\u0647\u0644\u0648\u0646 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0641\u062a\u0631\u0629 - \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0624\u0647\u0644\u0648\u0646 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u0633\u0627\u0628\u0642\u0629) \/ \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0624\u0647\u0644\u0648\u0646 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u0633\u0627\u0628\u0642\u0629<\/li>\n
- \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632 = \u0642\u064a\u0645\u0629 \u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629 - \u0627\u0644\u0641\u0627\u0626\u0632\u0629 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0642\u064a\u0645\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/li>\n
- \u0645\u062a\u0648\u0633\u0637 \u062f\u0648\u0631\u0629 \u0627\u0644\u0635\u0641\u0642\u0629 = \u0645\u062c\u0645\u0648\u0639 (\u0627\u0644\u0648\u0642\u062a \u0644\u0644\u0625\u063a\u0644\u0627\u0642) \/ # \u0635\u0641\u0642\u0627\u062a \u0645\u063a\u0644\u0642\u0629<\/li>\n
- \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639 = 1 - |\u0627\u0644\u062a\u0648\u0642\u0639 - \u0627\u0644\u0641\u0639\u0644\u064a| \/ \u0627\u0644\u0641\u0639\u0644\u064a<\/li>\n
- \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 = \u0627\u0644\u0633\u062c\u0644\u0627\u062a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \/ \u0648\u0642\u062a \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0629\u061b \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641 = \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0646\u0627\u062c\u062d\u0629 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0648\u0638\u0627\u0626\u0641<\/li>\n<\/ul>\n
\u0623\u0642\u0648\u0645 \u0628\u0642\u064a\u0627\u0633 \u0627\u0644\u062a\u0648\u0632\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0630\u064a\u0644 (P95\/P99) \u0648\u0644\u064a\u0633 \u0641\u0642\u0637 \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0627\u062a\u060c \u0648\u0623\u062c\u0645\u0639 \u0627\u0644\u0625\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u0643\u0645\u064a\u0629 \u0645\u0639 \u0627\u0644\u0645\u062f\u062e\u0644\u0627\u062a \u0627\u0644\u0646\u0648\u0639\u064a\u0629 (\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0641\u0648\u0632\/\u0627\u0644\u062e\u0633\u0627\u0631\u0629\u060c \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\/\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c\u060c \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0645\u062b\u0644\u064a\u0646)\u060c \u0648\u0623\u0642\u0648\u0645 \u0628\u062a\u062c\u0647\u064a\u0632 \u0645\u0642\u0627\u064a\u064a\u0633 \u0633\u0628\u0628\u064a\u0629 (\u062a\u062d\u0648\u064a\u0644 \u0645\u0635\u062f\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0646\u0633\u0628 \u0627\u0644\u0646\u0634\u0627\u0637 \u0625\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c). \u0623\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u0634\u063a\u064a\u0644 \u0643\u0644 \u0645\u0642\u064a\u0627\u0633 \u0645\u0639 \u0645\u0627\u0644\u0643\u060c \u0648\u062a\u0648\u0627\u062a\u0631\u060c \u0648\u0647\u062f\u0641\u060c \u0648\u0643\u062a\u064a\u0628 - \u0625\u0630\u0627 \u0627\u0646\u062e\u0641\u0636 \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 >20% \u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u0627\u0644\u062e\u0637 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u060c \u064a\u062a\u0645 \u062a\u0641\u0639\u064a\u0644 \u0645\u0631\u0627\u062c\u0639\u0629 \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646. \u0645\u0646 \u0623\u062c\u0644 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0641\u064a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a\u060c \u0623\u0636\u0639 \u0647\u0630\u0647 \u0627\u0644\u0642\u064a\u0627\u0633\u0627\u062a \u0641\u064a \u0644\u0648\u062d\u0627\u062a \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u0648\u0623\u0641\u0636\u0644 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u0644\u062a\u062a\u0628\u0639.<\/p>\n
\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0635\u064a\u063a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/h3>\n
\u0639\u0646\u062f\u0645\u0627 \u0623\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u0634\u063a\u064a\u0644 \u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0623\u0636\u0639 \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u0648\u062d\u062f\u0629 \u0641\u064a \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u062d\u062a\u0649 \u064a\u0642\u064a\u0633 \u0627\u0644\u062c\u0645\u064a\u0639 \u0646\u0641\u0633 \u0627\u0644\u0634\u064a\u0621: \u0627\u0633\u0645 \u0627\u0644\u0645\u0642\u064a\u0627\u0633\u060c \u0627\u0644\u0635\u064a\u063a\u0629\u060c \u0627\u0644\u0648\u062d\u062f\u0629\u060c \u0645\u0635\u062f\u0631 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0627\u0644\u0645\u0627\u0644\u0643\u060c \u0627\u0644\u062a\u0648\u0627\u062a\u0631\u060c \u0627\u0644\u0647\u062f\u0641 \u0648\u062d\u062f\u0648\u062f \u0627\u0644\u062a\u0646\u0628\u064a\u0647. \u0647\u0630\u0627 \u064a\u0645\u0646\u0639 \u0627\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0648\u064a\u0633\u0631\u0639 \u0639\u0645\u0644\u064a\u0629 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631.<\/p>\n
\n- \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0644\u062a\u062a\u0628\u0639:<\/strong> \u0632\u0645\u0646 \u0627\u0644\u0643\u0645\u0648\u0646 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 (P50\/P95\/P99)\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0633\u062c\u0644\u0627\u062a\/\u062b\u0627\u0646\u064a\u0629)\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641 (%)\u060c \u062a\u0646\u0628\u064a\u0647\u0627\u062a \u0627\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u062e\u0637\u0637\u060c \u0646\u0633\u0628\u0629 \u0627\u0644\u0623\u062d\u062f\u0627\u062b \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629\u060c \u0648\u0639\u062f\u062f \u0627\u0644\u0645\u062d\u0627\u0648\u0644\u0627\u062a\/\u0636\u063a\u0637 \u0627\u0644\u0639\u0648\u062f\u0629.<\/li>\n
- \u0635\u064a\u063a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u062a\u064a \u0623\u0633\u062a\u062e\u062f\u0645\u0647\u0627:<\/strong> \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 %\u060c \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u060c \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0648\u0639\u0645\u0631 \u0627\u0644\u0641\u0631\u0635\u0629. \u062a\u0631\u062a\u0628\u0637 \u0647\u0630\u0647 \u0627\u0644\u0635\u064a\u063a \u0645\u0628\u0627\u0634\u0631\u0629 \u0628\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u062a\u0633\u0645\u062d \u0644\u064a \u0628\u062a\u0631\u062c\u0645\u0629 \u0627\u0644\u0625\u0635\u0644\u0627\u062d\u0627\u062a \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629 \u0625\u0644\u0649 \u062a\u0623\u062b\u064a\u0631 \u0639\u0644\u0649 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a.<\/li>\n<\/ul>\n
\u0623\u0633\u062a\u062e\u062f\u0645 \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0627\u062a \u0648\u0627\u0644\u0634\u0631\u0627\u0626\u062d \u062d\u0633\u0628 \u0627\u0644\u0645\u0635\u062f\u0631 \u0623\u0648 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062c\u063a\u0631\u0627\u0641\u064a\u0627 \u0623\u0648 \u0627\u0644\u0645\u0645\u062b\u0644 \u0644\u0644\u0639\u062b\u0648\u0631 \u0639\u0644\u0649 \u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0631\u0643\u0632\u0629\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u0642\u0648\u0645 \u0628\u062a\u0642\u0633\u064a\u0645\u0647\u0627 \u062d\u0633\u0628 \u0646\u0648\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0648 \u0646\u0627\u0641\u0630\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0644\u0644\u0639\u062b\u0648\u0631 \u0639\u0644\u0649 \u0627\u0644\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629. \u062a\u0634\u0645\u0644 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u064a \u0623\u062f\u0645\u062c\u0647\u0627 \u0644\u0648\u062d\u0627\u062a \u0645\u0639\u0644\u0648\u0645\u0627\u062a CRM \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0628\u062b\/ETL \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u061b \u0644\u0645\u0631\u0627\u062c\u0639\u0629 \u0625\u0631\u0634\u0627\u062f\u0627\u062a \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u060c \u0631\u0627\u062c\u0639 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0639\u0644\u0649 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/a> \u0648 \u0627\u0644 \u0639\u0645\u0644\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/a>. \u0623\u0633\u062a\u062e\u062f\u0645 \u0623\u064a\u0636\u064b\u0627 \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0644\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0627\u0644\u064a\u062f\u0648\u064a - \u062a\u0624\u062f\u064a \u0645\u0624\u0647\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0622\u0644\u064a\u0629 \u0648\u0627\u0644\u062a\u0642\u0627\u0637 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0625\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0633\u0631\u0639\u0629 \u0648\u062c\u0648\u062f\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0628\u062d\u064a\u062b \u062a\u0635\u0628\u062d \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0625\u0634\u0627\u0631\u0629 \u0645\u0648\u062b\u0648\u0642\u0629 \u0644\u0644\u0639\u0645\u0644.<\/p>\n\u0645\u0631\u0627\u062d\u0644 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644<\/h2>\n\u0645\u0627 \u0647\u064a \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u062e\u0645\u0633 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u061f<\/h3>\n
\u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u062e\u0645\u0633 \u0627\u0644\u0643\u0644\u0627\u0633\u064a\u0643\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a (\u0627\u0644\u0645\u0634\u062a\u0631\u0643\u0629 \u0641\u064a \u0645\u0639\u0645\u0627\u0631\u064a\u0629 RISC) \u0647\u064a \u0646\u0645\u0648\u0630\u062c \u0630\u0647\u0646\u064a \u0645\u0641\u064a\u062f \u0623\u0633\u062a\u062e\u062f\u0645\u0647 \u0644\u0634\u0631\u062d \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0639\u0628\u0631 \u0627\u0644\u0645\u062c\u0627\u0644\u0627\u062a. \u0648\u0647\u064a:<\/p>\n
\n- \u062c\u0644\u0628 (IF)<\/strong> - \u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0645\u0646 \u0627\u0644\u0630\u0627\u0643\u0631\u0629 \u0623\u0648 \u0630\u0627\u0643\u0631\u0629 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a\u061b \u062a\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u0646\u0637\u0642 \u0639\u062f\u0627\u062f \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0648\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0630\u0627\u0643\u0631\u0629. \u0645\u0646 \u0627\u0644\u0646\u0627\u062d\u064a\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0647\u0630\u0627 \u064a\u0639\u0627\u062f\u0644 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0623\u0648 \u0627\u0633\u062a\u064a\u0639\u0627\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a. (\u0647\u064a\u0646\u064a\u0633\u064a \u0648\u0628\u0627\u062a\u0631\u0633\u0648\u0646)<\/li>\n
- \u0641\u0643 \u0627\u0644\u062a\u0634\u0641\u064a\u0631 \/ \u0641\u0643 \u062a\u0634\u0641\u064a\u0631 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a (ID)<\/strong> \u2014 \u0641\u0643 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a\u060c \u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0633\u062c\u0644\u0627\u062a\u060c \u0648\u062a\u0648\u0644\u064a\u062f \u0625\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u062d\u0643\u0645\u061b \u0643\u0645\u0627 \u064a\u0642\u0648\u0645 \u0628\u0627\u0644\u0643\u0634\u0641 \u0639\u0646 \u0627\u0644\u0645\u062e\u0627\u0637\u0631. \u0647\u0630\u0627 \u064a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u062e\u0637\u0648\u0627\u062a \u0627\u0644\u062a\u0623\u0647\u064a\u0644 \u0648\u0627\u0644\u0625\u062b\u0631\u0627\u0621 \u062d\u064a\u062b \u0623\u062a\u062d\u0642\u0642 \u0648\u0623\u0636\u0639 \u0639\u0644\u0627\u0645\u0627\u062a \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0623\u0648 \u0627\u0644\u0633\u062c\u0644\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629. (\u0647\u064a\u0646\u064a\u0633\u064a \u0648\u0628\u0627\u062a\u0631\u0633\u0648\u0646\u061b \u0648\u064a\u0643\u064a\u0628\u064a\u062f\u064a\u0627)<\/li>\n
- \u062a\u0646\u0641\u064a\u0630 (EX)<\/strong> \u2014 \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 (\u0639\u0645\u0644 ALU\u060c \u062d\u0633\u0627\u0628 \u0627\u0644\u0639\u0646\u0648\u0627\u0646\u060c \u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0641\u0631\u0639). \u0641\u064a \u062e\u0637 \u0645\u0628\u064a\u0639\u0627\u062a \u0623\u0648 \u0645\u0634\u0631\u0648\u0639\u060c \u0647\u0630\u0647 \u0647\u064a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0646\u0634\u0637\u0629: \u0627\u0644\u0645\u0646\u062f\u0648\u0628\u0648\u0646 \u064a\u062a\u0648\u0627\u0635\u0644\u0648\u0646 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0627\u0644\u0645\u0637\u0648\u0631\u0648\u0646 \u064a\u0639\u0627\u0644\u062c\u0648\u0646 \u0627\u0644\u0645\u0647\u0627\u0645\u060c \u0623\u0648 \u0627\u0644\u062a\u062d\u0648\u0644\u0627\u062a \u0641\u064a \u062a\u062f\u0641\u0642 ETL.<\/li>\n
- \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0630\u0627\u0643\u0631\u0629 (MEM)<\/strong> \u2014 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0630\u0627\u0643\u0631\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0648 \u0627\u0644\u0630\u0627\u0643\u0631\u0627\u062a \u0627\u0644\u0645\u0624\u0642\u062a\u0629 \u0644\u0644\u062a\u062d\u0645\u064a\u0644\u0627\u062a\/\u0627\u0644\u062a\u062e\u0632\u064a\u0646\u061b \u0645\u0635\u062f\u0631 \u0634\u0627\u0626\u0639 \u0644\u0644\u062a\u0648\u0642\u0641\u0627\u062a \u0648\u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062a\u062f\u0641\u0642\u0627\u062a \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0647\u0630\u0647 \u0647\u064a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0625\u062f\u062e\u0627\u0644\/\u0627\u0644\u0643\u062a\u0627\u0628\u0629\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u062a\u0645\u062b\u0644 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u0629 (\u0639\u0631\u0636\u060c \u0645\u0631\u0627\u062c\u0639\u0629 \u0642\u0627\u0646\u0648\u0646\u064a\u0629) \u0627\u0644\u062a\u064a \u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u062a\u0633\u0628\u0628 \u0627\u0644\u062a\u0623\u062e\u064a\u0631\u0627\u062a.<\/li>\n
- \u0627\u0644\u0643\u062a\u0627\u0628\u0629 (WB)<\/strong> \u2014 \u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0641\u064a \u0627\u0644\u0633\u062c\u0644\u0627\u062a \u0623\u0648 \u0627\u0644\u062d\u0627\u0644\u0629 \u0627\u0644\u0645\u0639\u0645\u0627\u0631\u064a\u0629\u061b \u062a\u0635\u0628\u062d \u0622\u062b\u0627\u0631 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0645\u0631\u0626\u064a\u0629. \u0641\u064a \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0647\u0630\u0647 \u0647\u064a \u062e\u0637\u0648\u0629 \u0627\u0644\u0625\u063a\u0644\u0627\u0642\u060c \u0627\u0644\u0646\u0634\u0631\u060c \u0623\u0648 \u0627\u0644\u0646\u0634\u0631 \u062d\u064a\u062b \u062a\u062a\u062d\u0642\u0642 \u0627\u0644\u0646\u062a\u0627\u0626\u062c.<\/li>\n<\/ol>\n
\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0623\u0639\u062a\u0628\u0631\u0647\u0627 \u062f\u0627\u0626\u0645\u064b\u0627: \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u062d\u062f\u064a\u062b\u0629 \u062a\u0642\u0633\u0645 \u0623\u0648 \u062a\u0648\u0633\u0639 \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 (\u0641\u0635\u0644 \u0641\u0643\/\u0642\u0631\u0627\u0621\u0629\u060c \u0625\u0636\u0627\u0641\u0629 \u062a\u0633\u062c\u064a\u0644\/\u062a\u0642\u0627\u0639\u062f)\u060c \u0648\u062a\u0632\u064a\u062f \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0623\u0639\u0645\u0642 \u0645\u0646 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u0644\u0643\u0646\u0647\u0627 \u062a\u0631\u0641\u0639 \u0645\u0646 \u0639\u0642\u0648\u0628\u0627\u062a \u0627\u0644\u0641\u0631\u0639\/\u0627\u0644\u0642\u0631\u0627\u0631\u060c \u0648\u062a\u062e\u0644\u0642 \u0627\u0644\u0645\u062e\u0627\u0637\u0631 (\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u062a\u062d\u0643\u0645\u060c \u0647\u064a\u0643\u0644\u064a\u0629) \u062a\u0648\u0642\u0641\u0627\u062a \u062a\u0638\u0647\u0631 \u0643\u0640 kpis \u0645\u062a\u062f\u0647\u0648\u0631\u0629 \u0644\u0644\u0623\u0646\u0627\u0628\u064a\u0628. \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u0639\u0645\u0627\u0631\u064a \u0627\u0644\u0635\u063a\u064a\u0631 \u064a\u062a\u0648\u0627\u0641\u0642 \u0628\u0634\u0643\u0644 \u0646\u0638\u064a\u0641 \u0645\u0639 \u0642\u064a\u0627\u0633 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u0627\u0644\u0643\u0645\u0648\u0646\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u0648\u0642\u0641\u060c \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0644\u0643\u0644 \u0645\u0646 kpis \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648kpis \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a (\u0647\u064a\u0646\u064a\u0633\u064a \u0648\u0628\u0627\u062a\u0631\u0633\u0648\u0646).<\/p>\n
kpis \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0645\u0634\u0627\u0631\u064a\u0639\u060c kpis \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0641\u064a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u0645\u0642\u0627\u064a\u064a\u0633 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/h3>\n
\u0623\u062a\u0631\u062c\u0645 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u062e\u0645\u0633 \u0625\u0644\u0649 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0646\u0637\u0627\u0642 \u062d\u062a\u0649 \u062a\u062a\u0645\u0643\u0646 \u0627\u0644\u0641\u0631\u0642 \u0645\u0646 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0648\u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0623\u0642\u0648\u0645 \u0628\u0631\u0628\u0637 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0628\u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0642\u064a\u0627\u0633 \u0648\u0623\u0633\u062a\u062e\u062f\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0635\u063a\u064a\u0631\u0629 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u062e\u0637\u0648\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0644\u0648\u062d\u0627\u062a \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630.<\/p>\n
\n- \u0645\u0624\u0634\u0631\u0627\u062a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u062d\u0648\u0627\u0630 \/ \u0627\u0644\u062c\u0644\u0628<\/strong> \u2014 \u062d\u062c\u0645 \u0627\u0644\u0648\u0627\u0631\u062f\u0627\u062a\u060c \u062f\u0631\u062c\u0629 \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0627\u0633\u062a\u064a\u0639\u0627\u0628 (\u0627\u0633\u062a\u062e\u062f\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u062a\u0648\u062d\u064a\u062f \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u0627\u062a).<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u062a\u0623\u0647\u064a\u0644 \/ \u0641\u0643 \u0627\u0644\u0634\u0641\u0631\u0629<\/strong> \u2014 \u0645\u0639\u062f\u0644 \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 %\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u0623\u0647\u064a\u0644\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0625\u062b\u0631\u0627\u0621\u061b \u0647\u0630\u0647 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u0643\u0631\u0629 \u0641\u064a \u0627\u0644\u0642\u0645\u0639 \u062a\u062a\u0646\u0628\u0623 \u0628\u0635\u062d\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628.<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630<\/strong> \u2014 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0648\u0638\u0627\u0626\u0641\/\u064a\u0648\u0645\u060c \u0639\u0631\u0648\u0636\/\u0623\u0633\u0628\u0648\u0639)\u060c \u0645\u062a\u0648\u0633\u0637 \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u0633\u0631\u0639\u0629 \u0627\u0644\u0641\u0631\u0635\u061b \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0638\u0647\u0631 \u0627\u0644\u0633\u0639\u0629 \u0648\u0627\u0644\u0632\u062e\u0645.<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0625\u062f\u062e\u0627\u0644\/\u0627\u0644\u0630\u0627\u0643\u0631\u0629<\/strong> \u2014 \u0632\u0645\u0646 \u062a\u0623\u062e\u064a\u0631 \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u060c \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062d\u062c\u0648\u0632\u060c \u0627\u0646\u062a\u0647\u0627\u0643\u0627\u062a SLA\u061b \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u062e\u0637\u0648\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u062a\u062a\u0628\u0639 \u0632\u0645\u0646 \u062a\u0623\u062e\u064a\u0631 P95\/P99 \u0648\u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0644\u0627\u0643\u062a\u0634\u0627\u0641 \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a.<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \/ \u0627\u0644\u0643\u062a\u0627\u0628\u0629 \u0645\u0631\u0629 \u0623\u062e\u0631\u0649<\/strong> \u2014 \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u060c \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629\u060c \u0646\u062c\u0627\u062d \u0627\u0644\u0646\u0634\u0631\u060c \u0645\u0639\u062f\u0644 \u0642\u0628\u0648\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061b \u0647\u0630\u0647 \u062a\u0631\u0628\u0637 \u0646\u0634\u0627\u0637 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0628\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0627\u0644\u064a.<\/li>\n<\/ul>\n
\u0623\u0639\u0637\u064a \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0644\u0642\u0627\u0626\u0645\u0629 \u0642\u0635\u064a\u0631\u0629 \u0645\u0646 \u0623\u0647\u0645 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0643\u0644 \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0623\u0642\u0648\u0645 \u0628\u0645\u062d\u0627\u0630\u0627\u062a\u0647\u0627 \u0645\u0639 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629: \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u064a\u0639\u0646\u064a \u0630\u0644\u0643 \u0639\u0627\u062f\u0629\u064b \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0648\u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0645\u0634\u0627\u0631\u064a\u0639\u060c \u0623\u062a\u0627\u0628\u0639 \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062d\u062f\u062f\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u062a\u0627\u0628\u0639 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u0632\u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0648\u0645\u0639\u062f\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621. \u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0648\u0627\u0644\u0623\u0645\u062b\u0644\u0629\u060c \u0627\u0646\u0638\u0631 \u0627\u0644\u0623\u062f\u0644\u0629 \u0639\u0644\u0649 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/a> \u0648 \u0627\u0644 \u0639\u0645\u0644\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/a>, \u062b\u0645 \u0627\u0633\u062a\u062e\u062f\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0636\u0645\u0627\u0646 \u062a\u0639\u0631\u064a\u0641\u0627\u062a \u0645\u062a\u0633\u0642\u0629 \u0648\u0642\u064a\u0627\u0633 \u0645\u0648\u062b\u0648\u0642.<\/p>\n![\"\u0645\u0624\u0634\u0631\u0627\u062a](\"https:\/\/messengerbot.app\/wp-content\/uploads\/2025\/11\/pipeline-kpis-380535.jpg\" "\\"\\"")
<\/p>\n
\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0646\u0638\u0631 \u0641\u064a \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0623\u062f\u0627\u0621<\/h2>\n\u0645\u0627 \u0647\u064a \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0623\u0631\u0628\u0639\u0629\u061f<\/h3>\n
\u0623\u0642\u0648\u0645 \u0628\u062a\u062c\u0645\u064a\u0639 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0623\u062f\u0627\u0621 \u0641\u064a \u0623\u0631\u0628\u0639 \u0641\u0626\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u062d\u062a\u0649 \u062a\u0635\u0628\u062d \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u062c\u0645\u0648\u0639\u0629 \u0623\u062f\u0648\u0627\u062a \u062a\u0634\u062e\u064a\u0635\u064a\u0629 \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0642\u0627\u0626\u0645\u0629 \u0637\u0648\u064a\u0644\u0629: \u0627\u0644\u0643\u0645\u064a\u0629\u060c \u0627\u0644\u062c\u0648\u062f\u0629\u060c \u0627\u0644\u0643\u0641\u0627\u0621\u0629\u060c \u0648\u0627\u0644\u0641\u0639\u0627\u0644\u064a\u0629. \u0643\u0644 \u0645\u0646\u0647\u0627 \u064a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0642\u064a\u0627\u0633 \u0648\u064a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0646 \u0645\u0627 \u0647\u064a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0623\u0648 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643.<\/p>\n
\n- \n \u0627\u0644\u0643\u0645\u064a\u0629 (\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \/ \u0627\u0644\u062d\u062c\u0645)<\/strong><\/p>\n
\u0645\u0627 \u0627\u0644\u0630\u064a \u062a\u0642\u064a\u0633\u0647: \u0627\u0644\u0646\u0627\u062a\u062c \u0627\u0644\u062e\u0627\u0645 \u0623\u0648 \u0627\u0644\u062a\u062f\u0641\u0642\u2014\u0648\u0638\u0627\u0626\u0641\/\u062b\u0627\u0646\u064a\u0629\u060c \u0639\u0645\u0644\u0627\u0621 \u0645\u062d\u062a\u0645\u0644\u064a\u0646\/\u064a\u0648\u0645\u060c \u0635\u0641\u0642\u0627\u062a \u0645\u063a\u0644\u0642\u0629\/\u0634\u0647\u0631\u060c \u0623\u0648 \u0648\u062d\u062f\u0627\u062a \u0645\u0646\u062a\u062c\u0629. \u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629: \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 = \u0627\u0644\u0648\u062d\u062f\u0627\u062a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \/ \u0641\u062a\u0631\u0629 \u0627\u0644\u0632\u0645\u0646\u061b \u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 = \u03a3(\u0642\u064a\u0645\u0629 \u0627\u0644\u0641\u0631\u0635\u0629) \u062d\u0633\u0628 \u0627\u0644\u0645\u0631\u062d\u0644\u0629\u061b \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 = (\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0641\u062a\u0631\u0629 - \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u0633\u0627\u0628\u0642\u0629) \/ \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u0633\u0627\u0628\u0642\u0629. \u062a\u063a\u0630\u064a \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0643\u0645\u064a\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0625\u0638\u0647\u0627\u0631 \u0627\u0644\u0633\u0639\u0629 \u0648\u0627\u0644\u0625\u0645\u062f\u0627\u062f.<\/p>\n<\/li>\n
- \n \u0627\u0644\u062c\u0648\u062f\u0629 (\u0627\u0644\u062f\u0642\u0629 \/ \u0645\u0639\u062f\u0644 \u0627\u0644\u062e\u0637\u0623 \/ \u0627\u0644\u062a\u062c\u0631\u0628\u0629)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0627\u0644\u062f\u0642\u0629 \u0648\u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 - \u0645\u0639\u062f\u0644 \u0627\u0644\u0639\u064a\u0648\u0628\u060c \u0645\u0639\u062f\u0644 \u0623\u062e\u0637\u0627\u0621 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u0641\u0648\u0632\/\u0627\u0644\u062e\u0633\u0627\u0631\u0629\u060c \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\/\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c. \u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0646\u0645\u0648\u0630\u062c\u064a\u0629: \u0645\u0639\u062f\u0644 \u0627\u0644\u062e\u0637\u0623 = \u0627\u0644\u0639\u064a\u0648\u0628 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0648\u062d\u062f\u0627\u062a\u061b \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u064a\u0641\u0629 = \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0646\u0627\u062c\u062d\u0629 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0648\u0638\u0627\u0626\u0641\u061b \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 = \u0627\u0644\u0631\u062f\u0648\u062f \u0627\u0644\u0631\u0627\u0636\u064a\u0629 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0631\u062f\u0648\u062f\u061b \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632 = \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0627\u0644\u0641\u0627\u0626\u0632\u0629 \/ \u0627\u0644\u0641\u0631\u0635. \u062a\u0624\u0643\u062f \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062c\u0648\u062f\u0629 \u0639\u0644\u0649 \u0645\u0639\u0646\u0649 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0641\u064a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u062a\u062d\u0645\u064a \u0627\u0644\u0642\u064a\u0645\u0629 \u0641\u064a \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0644\u0627\u062d\u0642\u0629.<\/p>\n<\/li>\n
- \n \u0627\u0644\u0643\u0641\u0627\u0621\u0629 (\u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \/ \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629 \/ \u0627\u0644\u062a\u0643\u0644\u0641\u0629 \u0644\u0643\u0644 \u0648\u062d\u062f\u0629)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0648\u0627\u0644\u0633\u0631\u0639\u0629 - \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f\u060c \u0645\u062a\u0648\u0633\u0637 \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0627\u0644\u0635\u064a\u063a: \u0627\u0644\u0643\u0641\u0627\u0621\u0629 = \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0644\u062d\u0648\u0638\u0629 \/ \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0646\u0638\u0631\u064a\u0629 \u0627\u0644\u0642\u0635\u0648\u0649\u061b \u0645\u062a\u0648\u0633\u0637 \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629 = \u03a3(\u0632\u0645\u0646 \u0625\u0643\u0645\u0627\u0644 \u0643\u0644 \u0645\u0647\u0645\u0629) \/ \u0639\u062f\u062f \u0627\u0644\u0645\u0647\u0627\u0645\u061b \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 = \u0625\u062c\u0645\u0627\u0644\u064a \u062a\u0643\u0644\u0641\u0629 \u0627\u0644\u0627\u0643\u062a\u0633\u0627\u0628 \/ \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062c\u062f\u062f. \u062a\u0639\u062a\u0628\u0631 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0645\u0631\u0643\u0632\u064a\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0641\u064a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u062a\u0638\u0647\u0631 \u0623\u064a\u0646 \u062a\u0648\u062c\u062f \u0627\u0644\u0627\u062e\u062a\u0646\u0627\u0642\u0627\u062a \u0623\u0648 \u0627\u0644\u0633\u0639\u0629 \u0627\u0644\u0645\u0647\u062f\u0648\u0631\u0629.<\/p>\n<\/li>\n
- \n \u0627\u0644\u0641\u0639\u0627\u0644\u064a\u0629 (\u0627\u0644\u0646\u062a\u064a\u062c\u0629 \/ \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \/ \u062f\u0642\u0629 \u0627\u0644\u062a\u0646\u0628\u0624)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u0627\u0644\u062a\u0648\u0627\u0641\u0642 - \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a\u060c \u0627\u0644\u0647\u0627\u0645\u0634\u060c \u0627\u0644\u0642\u064a\u0645\u0629 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629: \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u062a\u062d\u0642\u064a\u0642 \u0627\u062a\u0641\u0627\u0642\u064a\u0629 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629. \u0627\u0644\u0635\u064a\u063a: \u062f\u0642\u0629 \u0627\u0644\u062a\u0646\u0628\u0624 = 1 - |\u0627\u0644\u062a\u0646\u0628\u0624 - \u0627\u0644\u0641\u0639\u0644\u064a| \/ \u0627\u0644\u0641\u0639\u0644\u064a\u061b \u0627\u0644\u0642\u064a\u0645\u0629 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629: \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 = \u0627\u0644\u0642\u064a\u0645\u0629 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629 \/ \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061b \u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0644\u0627\u062a\u0641\u0627\u0642\u064a\u0629 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 = \u0627\u0644\u0623\u062d\u062f\u0627\u062b \u0627\u0644\u062a\u064a \u062a\u0645 \u0627\u0644\u0648\u0641\u0627\u0621 \u0628\u0647\u0627 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0623\u062d\u062f\u0627\u062b. \u062a\u0631\u062a\u0628\u0637 \u0627\u0644\u0641\u0639\u0627\u0644\u064a\u0629 \u0628\u0646\u0634\u0627\u0637 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0628\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u062a\u062c\u064a\u0628 \u0639\u0644\u0649 \u0645\u0627 \u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u062a\u0646\u062a\u062c \u0642\u064a\u0645\u0629.<\/p>\n<\/li>\n<\/ul>\n
\u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0641\u064a \u0627\u0644\u0642\u064a\u0627\u0633 \u0627\u0644\u062a\u064a \u0623\u062a\u0628\u0627\u0639\u0647\u0627: \u0631\u0628\u0637 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0648\u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 (\u0645\u062b\u0644 \u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 + \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632)\u060c \u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0627\u0644\u062a\u0648\u0632\u064a\u0639\u0627\u062a (P50\/P95\/P99) \u0648\u0644\u064a\u0633 \u0641\u0642\u0637 \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0627\u062a\u060c \u062a\u0648\u062d\u064a\u062f \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u0627\u062a \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u062a\u0639\u064a\u064a\u0646 \u0645\u0627\u0644\u0643\u064a\u0646 \u0648\u062a\u062d\u062f\u064a\u062f \u062a\u0631\u062f\u062f\u0627\u062a\u060c \u0648\u062a\u062b\u0644\u064a\u062b \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0643\u0645\u064a\u0629 \u0645\u0639 \u0627\u0644\u0625\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u0646\u0648\u0639\u064a\u0629 \u0645\u062b\u0644 \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0641\u0648\u0632\/\u0627\u0644\u062e\u0633\u0627\u0631\u0629 \u0648\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0627\u0633\u062a\u062e\u062f\u0645 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0639\u064b\u0627 \u0644\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0648\u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0627\u0644\u062a\u0623\u062b\u064a\u0631.<\/p>\n
\u0645\u0627 \u0647\u064a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629\u061b \u0645\u0624\u0634\u0631\u0627\u062a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629\u061b KPI \u0644\u0645\u062f\u064a\u0631 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a PDF \u0648\u0645\u0627 \u0647\u064a 5 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/h3>\n
\u0644\u062a\u0631\u062c\u0645\u0629 \u0627\u0644\u0641\u0626\u0627\u062a \u0625\u0644\u0649 \u0639\u0645\u0644\u060c \u0623\u0648\u0635\u064a \u0628\u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0631\u0643\u0632\u0629 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0645\u062f\u064a\u0631\u064a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0645\u0627\u0644\u0643\u064a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 - \u0647\u0630\u0647 \u062a\u0635\u0628\u062d \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629:<\/p>\n
\n- \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/strong> (\u0642\u064a\u0645\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u00f7 \u0647\u062f\u0641 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a): \u062a\u063a\u0637\u064a\u0629 \u0627\u0644\u0647\u062f\u0641 (\u0645\u062b\u0644 3x) \u062a\u0624\u062b\u0631 \u0639\u0644\u0649 \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0648\u0638\u064a\u0641 \u0648\u0627\u0644\u062d\u0635\u0635.<\/li>\n
- \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646<\/strong> (\u0627\u0644\u0646\u0645\u0648 \u0641\u064a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646): \u0645\u0624\u0634\u0631 \u0631\u0627\u0626\u062f \u0644\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629 \u0648\u0645\u0624\u0634\u0631 \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a \u0623\u0633\u0627\u0633\u064a \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628.<\/li>\n
- \u0645\u0639\u062f\u0644\u0627\u062a \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629<\/strong> (\u0627\u0644\u0645\u0631\u062d\u0644\u0629\u2192\u0627\u0644\u0645\u0631\u062d\u0644\u0629 %): \u062a\u062d\u062f\u062f \u0623\u064a\u0646 \u062a\u062a\u0648\u0642\u0641 \u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0648\u0623\u064a \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u064a\u062c\u0628 \u062a\u062d\u0633\u064a\u0646\u0647\u0627.<\/li>\n
- \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629 \u0648\u0648\u0642\u062a \u0627\u0644\u062f\u0648\u0631\u0629<\/strong>: \u062a\u0648\u0627\u0632\u0646 \u0627\u0644\u0642\u064a\u0645\u0629 \u0648\u0627\u0644\u0633\u0631\u0639\u0629 - \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0639\u0644\u0649 \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0648\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0645\u0648\u0627\u0631\u062f.<\/li>\n
- \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632 \u0648\u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a<\/strong>: \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0646\u0647\u0627\u0626\u064a\u0629 \u0644\u0644\u0641\u0639\u0627\u0644\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0631\u0628\u0637 \u0627\u0644\u0646\u0634\u0627\u0637 \u0628\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0648\u062a\u062d\u0642\u0642 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u062f\u064a\u0643.<\/li>\n<\/ul>\n
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Key Takeaways Pipeline KPIs are a system, not a single metric \u2014 track a concise suite (pipeline volume, velocity, win rate, latency) to turn activity into predictable outcomes. Measure both leading and lagging indicators: use pipeline volume and lead velocity for prediction, and win rate and closed revenue to validate forecasts. Translate engineering concepts to […]<\/p>\n","protected":false},"author":14928,"featured_media":258646,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-258647","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/posts\/258647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/comments?post=258647"}],"version-history":[{"count":0,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/posts\/258647\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/media\/258646"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/media?parent=258647"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/categories?post=258647"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/tags?post=258647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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- \n
- \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0633\u0631\u0639\u0629<\/strong> \u2014 \u0646\u0633\u0628\u0629 \u0648\u0642\u062a \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0628\u062f\u0648\u0646 \u062e\u0637\u0648\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0625\u0644\u0649 \u0648\u0642\u062a \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0645\u0639 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u062b\u0627\u0644\u064a \u0645\u0643\u0648\u0646 \u0645\u0646 N \u0645\u0631\u0627\u062d\u0644 \u0628\u062f\u0648\u0646 \u0645\u062e\u0627\u0637\u0631\u060c \u0641\u0625\u0646 \u062a\u0633\u0631\u064a\u0639 \u0627\u0644\u0623\u062f\u0627\u0621 \u2248 N. \u0628\u0634\u0643\u0644 \u0639\u0627\u0645: \u062a\u0633\u0631\u064a\u0639 \u0627\u0644\u0623\u062f\u0627\u0621 = T_non-pipelined \/ T_pipelined \u2248 (N \u00b7 T_stage) \/ (T_cycle \u00b7 (instruction_count + pipeline_fill\/drain_penalty)). \u062a\u0633\u0627\u0639\u062f \u0647\u0630\u0647 \u0627\u0644\u0641\u0643\u0631\u0629 \u0641\u064a \u0645\u0642\u0627\u0631\u0646\u0629 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u062a\u0642\u0644\u064a\u062f\u064a \u0645\u0639 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0639\u0646\u062f \u062a\u0642\u064a\u064a\u0645 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0623\u0648 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a.<\/li>\n
- \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629<\/strong> \u2014 \u0645\u0639\u062f\u0644 \u0625\u0646\u062c\u0627\u0632 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0641\u064a\u062f (\u0648\u0638\u0627\u0626\u0641\/\u062b\u0627\u0646\u064a\u0629\u060c \u0633\u062c\u0644\u0627\u062a\/\u062b\u0627\u0646\u064a\u0629\u060c \u0623\u0648 IPC \u0641\u064a \u0627\u0644\u062d\u0648\u0633\u0628\u0629). \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0644\u062d\u0648\u0638\u0629 = IPC \u00b7 \u062a\u0631\u062f\u062f \u0627\u0644\u0633\u0627\u0639\u0629 \u0641\u064a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0627\u062a\u061b \u0641\u064a \u0645\u0635\u0637\u0644\u062d\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0627\u0639\u062a\u0628\u0631\u0647\u0627 \u0635\u0641\u0642\u0627\u062a \u0645\u063a\u0644\u0642\u0629\/\u0634\u0647\u0631 \u0623\u0648 \u0623\u062d\u062f\u0627\u062b \u0645\u0639\u0627\u0644\u062c\u0629\/\u062b\u0627\u0646\u064a\u0629. \u062a\u0642\u0644\u0644 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0628\u0633\u0628\u0628 \u0627\u0644\u062a\u0648\u0642\u0641\u0627\u062a\u060c \u0648\u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a\u060c \u0648\u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0645\u062d\u062c\u0648\u0628\u0629\u060c \u0644\u0630\u0644\u0643 \u0641\u0625\u0646 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629 \u062a\u062d\u062a \u0627\u0644\u062d\u0645\u0644 \u0627\u0644\u062a\u0645\u062b\u064a\u0644\u064a \u0647\u064a \u0645\u0624\u0634\u0631 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a \u0627\u0644\u0630\u064a \u0623\u062a\u0627\u0628\u0639\u0647 \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0628\u064a\u0627\u0646\u0627\u062a \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628.<\/li>\n
- \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \/ \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645<\/strong> \u2014 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0644\u062d\u0648\u0638\u0629 \u0645\u0642\u0633\u0648\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0642\u0635\u0648\u0649 \u0627\u0644\u0646\u0638\u0631\u064a\u0629 (\u0623\u0648 \u062a\u0633\u0631\u064a\u0639 \u0627\u0644\u0623\u062f\u0627\u0621\/N). \u064a\u0634\u064a\u0631 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u062e\u0641\u0636 \u0625\u0644\u0649 \u0633\u0639\u0629 \u0645\u0647\u062f\u0631\u0629 (\u0645\u0631\u0627\u062d\u0644 \u063a\u064a\u0631 \u0646\u0634\u0637\u0629\u060c \u062a\u062f\u0641\u0642 \u0636\u0639\u064a\u0641 \u0644\u0644\u0642\u064a\u0627\u062f\u0629). \u0647\u0630\u0647 \u0647\u064a \u0645\u0642\u064a\u0627\u0633 \u0631\u0626\u064a\u0633\u064a \u0644\u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0639\u0646\u062f \u0645\u0648\u0627\u0621\u0645\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0645\u0639 \u0627\u0644\u0637\u0644\u0628.<\/li>\n
- \u0627\u0644\u0643\u0645\u0648\u0646<\/strong> \u2014 \u0627\u0644\u0648\u0642\u062a \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0645\u0646 \u0627\u0644\u0625\u062f\u062e\u0627\u0644 \u0625\u0644\u0649 \u0627\u0644\u0625\u062e\u0631\u0627\u062c (\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u0645\u0646 \u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0625\u0644\u0649 \u0627\u0644\u0625\u063a\u0644\u0627\u0642\u060c \u0645\u0646 \u0625\u062f\u062e\u0627\u0644 \u0627\u0644\u0633\u062c\u0644 \u0625\u0644\u0649 \u0627\u0644\u062a\u0648\u0641\u0631). \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0640 N \u0645\u0631\u0627\u062d\u0644\u060c \u0627\u0644\u0643\u0645\u0648\u0646 \u2248 N \u00b7 T_cycle \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0639\u0642\u0648\u0628\u0627\u062a \u0627\u0644\u062a\u0648\u0642\u0641. \u0623\u0628\u0644\u063a \u0639\u0646 \u0645\u062a\u0648\u0633\u0637 \u0627\u0644\u0643\u0645\u0648\u0646 \u0648\u0630\u064a\u0644 \u0627\u0644\u0643\u0645\u0648\u0646 (P95\/P99) \u0644\u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u062a\u064a \u0644\u062f\u064a\u0647\u0627 \u0627\u062a\u0641\u0627\u0642\u064a\u0627\u062a \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629.<\/li>\n
- \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u0648\u0642\u0641 \/ \u0627\u0644\u0641\u0642\u0627\u0639\u0629<\/strong> \u2014 \u062a\u0643\u0631\u0627\u0631 \u0648\u0639\u0642\u0648\u0628\u0629 \u062a\u0648\u0642\u0641\u0627\u062a \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0646\u0627\u062a\u062c\u0629 \u0639\u0646 \u0627\u0644\u0645\u062e\u0627\u0637\u0631 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\/\u0627\u0644\u062a\u062d\u0643\u0645\/\u0627\u0644\u0647\u064a\u0643\u0644\u064a\u0629 \u0623\u0648 \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a downstream. \u062a\u0634\u0645\u0644 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0647\u0646\u0627 \u062f\u0648\u0631\u0627\u062a \u0627\u0644\u062a\u0648\u0642\u0641 \u0644\u0643\u0644 \u0648\u062d\u062f\u0629 \u0639\u0645\u0644 \u0623\u0648 \u0632\u0645\u0646 \u062a\u0648\u0642\u0641 %\u061b \u0647\u0630\u0647 \u062a\u0624\u062b\u0631 \u0645\u0628\u0627\u0634\u0631\u0629 \u0639\u0644\u0649 \u062a\u0633\u0631\u064a\u0639 \u0627\u0644\u0633\u0631\u0639\u0629 \u0648\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629.<\/li>\n
- \u0627\u0644\u062a\u0642\u0644\u0628 \/ \u0627\u0644\u062a\u0628\u0627\u064a\u0646<\/strong> \u2014 \u0627\u0644\u062a\u0628\u0627\u064a\u0646 \u0641\u064a \u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0625\u0646\u062c\u0627\u0632 (\u0627\u0644\u0627\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u060c P95\/P99). \u062d\u0627\u0633\u0645 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u062d\u0642\u064a\u0642\u064a \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0628\u064a\u0639\u064a\u0629 \u0627\u0644\u062d\u0633\u0627\u0633\u0629 \u0644\u0644\u0648\u0642\u062a.<\/li>\n
- \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0648\u0627\u0644\u0639\u0642\u0628\u0627\u062a<\/strong> \u2014 \u0648\u062d\u062f\u0629 \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u0631\u0643\u0632\u064a\u0629\u060c \u0627\u0644\u0630\u0627\u0643\u0631\u0629\u060c \u0627\u0644\u0625\u062f\u062e\u0627\u0644\/\u0627\u0644\u0625\u062e\u0631\u0627\u062c\u060c \u0627\u0644\u0634\u0628\u0643\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u061b \u0633\u0639\u0629 \u0627\u0644\u0645\u0645\u062b\u0644\u060c \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0648\u0639\u0642\u0628\u0627\u062a \u0627\u0644\u062a\u062d\u0648\u064a\u0644 \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a. \u0642\u064a\u0627\u0633 \u0623\u0637\u0648\u0627\u0644 \u0627\u0644\u0637\u0648\u0627\u0628\u064a\u0631\u060c \u0625\u0634\u063a\u0627\u0644 \u0627\u0644\u0645\u062e\u0627\u0632\u0646 \u0648\u0648\u0642\u0648\u0639 \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a \u0644\u062a\u0634\u062e\u064a\u0635 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/li>\n<\/ul>\n
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- \n
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\u0623\u0646\u0627 \u0623\u0639\u0645\u0644 \u0628\u0627\u0646\u062a\u0638\u0627\u0645 \u0639\u0644\u0649 \u0645\u0648\u0627\u0621\u0645\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (KPIs) \u0648\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (OKRs) \u0628\u062d\u064a\u062b \u062a\u062a\u0637\u0627\u0628\u0642 \u0623\u0647\u062f\u0627\u0641 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0645\u0639 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629: \u0646\u0645\u0648 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a\u060c \u062a\u062d\u0642\u064a\u0642 \u0627\u062a\u0641\u0627\u0642\u064a\u0627\u062a \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 (SLA)\u060c \u0623\u0648 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0648\u0642\u062a \u0644\u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0642\u064a\u0645\u0629. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0641\u0631\u0642 \u0627\u0644\u062a\u064a \u062a\u0628\u0646\u064a \u0623\u0648 \u062a\u0646\u0642\u062d \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0633\u0627\u0639\u062f \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0623\u062f\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u062d\u0648\u0644 \u062a\u0637\u0648\u064a\u0631 \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0623\u0641\u0636\u0644 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0641\u064a \u0647\u064a\u0643\u0644\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u062a\u062a\u0628\u0639\u0647\u0627 \u0623\u0648\u0644\u0627\u064b.<\/p>\n
<\/p>\n\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0643\u0645\u0642\u064a\u0627\u0633 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a<\/h2>\n
\u0647\u0644 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0647\u0648 KPI\u061f<\/h3>\n
\u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0627\u0644\u0642\u0635\u064a\u0631\u0629: \u0646\u0639\u0645 \u2014 \u0623\u0639\u062a\u0628\u0631 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u064a\u0633 \u0643\u0640 KPI \u0648\u0627\u062d\u062f \u0648\u0644\u0643\u0646 \u0643\u0646\u0638\u0627\u0645 \u0642\u0627\u0628\u0644 \u0644\u0644\u0642\u064a\u0627\u0633 \u064a\u062a\u0643\u0648\u0646 \u0645\u0646 \u0639\u062f\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a\u0629. \u0641\u064a \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629\u060c \u064a\u0635\u0641 \u201c\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u201d \u062a\u062f\u0641\u0642 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0644\u0644\u0622\u0641\u0627\u0642\u060c \u0648\u0627\u0644\u0645\u0647\u0627\u0645\u060c \u0648\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0648 \u0627\u0644\u0639\u0645\u0644\u060c \u0648\u064a\u062a\u0645 \u062a\u062a\u0628\u0639 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0646\u0641\u0633\u0647 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633\u2014\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u2014\u0627\u0644\u062a\u064a \u062a\u062d\u062f\u062f \u0627\u0644\u062d\u062c\u0645\u060c \u0648\u0627\u0644\u0635\u062d\u0629\u060c \u0648\u0627\u0644\u0633\u0631\u0639\u0629\u060c \u0648\u0627\u0644\u062a\u062d\u0648\u064a\u0644 \u062d\u062a\u0649 \u062a\u062a\u0645\u0643\u0646 \u0645\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0633\u0639\u0629 \u0648\u062a\u0648\u0642\u0639 \u0627\u0644\u0646\u062a\u0627\u0626\u062c (\u0627\u0646\u0638\u0631 \u0625\u0631\u0634\u0627\u062f\u0627\u062a HubSpot \u0648Salesforce).<\/p>\n
\u062a\u0633\u0645\u064a\u0629 \u201c\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u201d \u0643\u0645\u0624\u0634\u0631 \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a \u062a\u0628\u0633\u0637 \u0628\u0634\u0643\u0644 \u0645\u0641\u0631\u0637 \u0643\u064a\u0641\u064a\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0641\u0631\u0642 \u0644\u0647. \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0647\u0648 \u0643\u0627\u0626\u0646 \u0623\u0648 \u0639\u0645\u0644\u064a\u0629\u061b \u0628\u064a\u0646\u0645\u0627 KPI \u0647\u0648 \u0623\u064a \u0645\u0642\u064a\u0627\u0633 \u064a\u0642\u064a\u0633 \u062c\u0627\u0646\u0628\u064b\u0627 \u0645\u0646 \u062a\u0644\u0643 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 (\u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644 \u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0633\u0631\u0639\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0623\u0648 \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632). \u064a\u0639\u062a\u0628\u0631 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0643\u0645\u0624\u0634\u0631 \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a \u0648\u0627\u062d\u062f \u062e\u0644\u0637\u064b\u0627 \u0628\u064a\u0646 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0631\u0627\u0626\u062f\u0629 (\u062d\u062c\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0633\u0631\u0639\u0629 \u0627\u0644\u0641\u0631\u0635) \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 (\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629). \u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0647\u064a \u062a\u062d\u062f\u064a\u062f \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062e\u062a\u0635\u0631\u0629 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0648\u0627\u0621\u0645\u062a\u0647\u0627 \u0645\u0639 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648OKRs \u0628\u062d\u064a\u062b \u064a\u0642\u0648\u062f \u0627\u0644\u0642\u064a\u0627\u0633 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u062a\u0648\u0642\u0639.<\/p>\n
- \n
- \u0645\u062a\u0649 \u064a\u0645\u0643\u0646 \u0627\u0639\u062a\u0628\u0627\u0631 \u0634\u064a\u0621 \u0645\u0627 KPI:<\/strong> \u0625\u0630\u0627 \u0643\u0627\u0646 \u0644\u0644\u0645\u0642\u064a\u0627\u0633 \u0645\u0627\u0644\u0643\u060c \u0647\u062f\u0641\u060c \u0648\u062a\u064a\u0631\u0629\u060c \u0648\u0625\u062c\u0631\u0627\u0621 \u0648\u0627\u0636\u062d \u0639\u0646\u062f \u062a\u062c\u0627\u0648\u0632 \u0627\u0644\u062d\u062f\u0648\u062f.<\/li>\n
- \u0643\u064a\u0641 \u062a\u0628\u062f\u0648 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (KPI):<\/strong> \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0631\u0627\u0626\u062f\u0629 (\u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628)\u060c \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0633\u0631\u0639\u0629 (\u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0645\u062a\u0648\u0633\u0637 \u062f\u0648\u0631\u0629 \u0627\u0644\u0635\u0641\u0642\u0629)\u060c \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062c\u0648\u062f\u0629 (\u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0648\u064a\u0644\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632)\u060c \u0648\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062a\u0634\u063a\u064a\u0644 (\u0627\u0644\u0641\u0631\u0635 \u0627\u0644\u0645\u062a\u0648\u0642\u0641\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a).<\/li>\n
- \u0643\u064a\u0641 \u0623\u0637\u0628\u0642 \u0630\u0644\u0643:<\/strong> \u0642\u0645 \u0628\u0631\u0628\u0637 \u0643\u0644 \u0645\u0642\u064a\u0627\u0633 \u0628\u0645\u0627\u0644\u0643 \u0648\u062a\u0646\u0628\u064a\u0647\u060c \u0627\u0633\u062a\u062e\u062f\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u062a\u0648\u062d\u064a\u062f \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u0627\u062a\u060c \u0648\u0631\u0627\u062c\u0639 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0623\u0633\u0628\u0648\u0639\u064a\u064b\u0627 \u0645\u0639 \u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 \u0634\u0647\u0631\u064a\u064b\u0627.<\/li>\n<\/ul>\n
\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u2014 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628.<\/h3>\n
\u064a\u0641\u0635\u0644 \u0627\u0644\u062a\u0645\u064a\u064a\u0632 \u0627\u0644\u0648\u0627\u0636\u062d \u0628\u064a\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0639\u0627\u0645\u0629 \u0627\u0644\u0644\u0628\u0633. \u0623\u0633\u062a\u062e\u062f\u0645 \u201c\u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633\u201d \u0643\u0623\u064a \u0642\u064a\u0627\u0633 \u0645\u062a\u062a\u0628\u0639\u061b \u0648\u0623\u062e\u0635\u0635 \u201c\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u201d \u0644\u0645\u062c\u0645\u0648\u0639\u0629 \u0635\u063a\u064a\u0631\u0629 \u0645\u0646 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062a\u064a \u062a\u064f\u0639\u0644\u0645 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0628\u0634\u0643\u0644 \u0645\u0628\u0627\u0634\u0631. \u0647\u0630\u0627 \u0627\u0644\u0641\u0635\u0644 \u064a\u062c\u064a\u0628 \u0639\u0644\u0649 \u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0645\u0639\u062a\u0627\u062f \u2014 \u0645\u0627 \u0647\u064a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u2014 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0631\u0643\u064a\u0632 \u0627\u0644\u0641\u0631\u0642 \u0639\u0644\u0649 \u0627\u0644\u0642\u0644\u0627\u0626\u0644 \u0645\u0646 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0624\u062b\u0631 \u0639\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c.<\/p>\n
\u0643\u064a\u0641 \u0623\u0645\u064a\u0632 \u0628\u064a\u0646\u0647\u0627 \u0648\u0623\u0637\u0628\u0642\u0647\u0627:<\/p>\n
- \n
- \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 (\u0648\u0627\u0633\u0639\u0629):<\/strong> \u0643\u0644 \u0634\u064a\u0621 \u0645\u064f\u0639\u064e\u062f \u2014 \u0639\u062f\u062f \u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0645\u0634\u0627\u0647\u062f\u0627\u062a \u0627\u0644\u0635\u0641\u062d\u0627\u062a\u060c \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u0625\u062f\u062e\u0627\u0644 \u0627\u0644\u062e\u0627\u0645. \u0645\u0641\u064a\u062f\u0629 \u0644\u0644\u062a\u0634\u062e\u064a\u0635\u060c \u0644\u0643\u0646\u0647\u0627 \u0645\u0634\u0648\u0634\u0629 \u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631.<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 (\u0645\u0631\u0643\u0632\u0629):<\/strong> \u0642\u0627\u0626\u0645\u0629 \u0630\u0627\u062a \u0623\u0648\u0644\u0648\u064a\u0629 \u0645\u062b\u0644 \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0633\u0631\u0639\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u062d\u0648\u064a\u0644\u060c \u0648\u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629. \u062a\u0639\u062a\u0628\u0631 \u0647\u0630\u0647 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0628\u0645\u062b\u0627\u0628\u0629 \u0627\u0644\u0646\u062c\u0645 \u0627\u0644\u0634\u0645\u0627\u0644\u064a \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a \u0644\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0648\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0645\u0648\u0627\u0631\u062f.<\/li>\n
- \u0623\u0645\u062b\u0644\u0629 \u0639\u0644\u0649 \u0627\u0644\u062e\u0631\u0627\u0626\u0637:<\/strong> \u062a\u0631\u062c\u0645\u0629 \u0627\u0644\u062a\u062f\u0627\u0628\u064a\u0631 \u0627\u0644\u062a\u0642\u0646\u064a\u0629 (\u0645\u0639\u062f\u0644 \u0627\u0644\u0646\u0642\u0644\u060c \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a) \u0625\u0644\u0649 \u0644\u063a\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 (\u0633\u062c\u0644\u0627\u062a\/\u0633\u0627\u0639\u0629 \u2192 \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0627\u0644\u062c\u0627\u0647\u0632 \u0644\u0644\u062a\u0642\u0627\u0631\u064a\u0631) \u0648\u0631\u0633\u0645 \u0625\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a (\u0639\u0645\u0631 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0644\u0645\u062d\u062a\u0645\u0644 \u2192 \u062a\u0646\u0628\u064a\u0647 \u0627\u0644\u0641\u0631\u0635\u0629 \u0627\u0644\u0645\u062a\u0648\u0642\u0641\u0629) \u0625\u0644\u0649 \u0633\u064a\u0631 \u0639\u0645\u0644 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062f\u064a\u0643. \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u062e\u062a\u064a\u0627\u0631 \u0639\u0645\u0644\u064a \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0623\u0645\u062b\u0644\u0629\u060c \u0631\u0627\u062c\u0639 \u0627\u0644\u0625\u0631\u0634\u0627\u062f\u0627\u062a \u062d\u0648\u0644 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0623\u0641\u0636\u0644 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u062a\u062a\u0628\u0639\u0647\u0627.<\/li>\n<\/ul>\n
\u0623\u062e\u064a\u0631\u064b\u0627\u060c \u0642\u0645 \u0628\u0645\u062d\u0627\u0630\u0627\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0628\u062d\u064a\u062b \u064a\u0643\u0648\u0646 \u0644\u0643\u0644 \u0645\u0624\u0634\u0631 \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a \u0646\u062a\u064a\u062c\u0629 \u0645\u0631\u062a\u0628\u0637\u0629 (\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a\u060c \u062a\u062d\u0642\u064a\u0642 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0627\u0644\u0648\u0642\u062a \u062d\u062a\u0649 \u0627\u0644\u0642\u064a\u0645\u0629). \u0627\u0633\u062a\u062e\u062f\u0645 \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0627\u0643\u062a\u0634\u0627\u0641 \u0627\u0644\u0627\u062e\u062a\u0646\u0627\u0642\u0627\u062a \u0648\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0625\u0635\u0644\u0627\u062d\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u062f\u0641\u0629 - \u0633\u0648\u0627\u0621 \u0643\u0627\u0646 \u0630\u0644\u0643 \u064a\u0639\u0646\u064a \u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0623\u0648 \u0636\u0628\u0637 \u0648\u0638\u0627\u0626\u0641 ETL\u060c \u0623\u0648 \u0625\u0636\u0627\u0641\u0629 \u0633\u0639\u0629 \u0625\u0644\u0649 \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0645\u0634\u0631\u0648\u0639 \u0627\u0644\u0645\u062a\u0648\u0642\u0641\u0629. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0641\u0631\u0642 \u0627\u0644\u062a\u064a \u062a\u0628\u0646\u064a \u0625\u0637\u0627\u0631 \u0642\u064a\u0627\u0633\u0647\u0627\u060c \u0641\u0625\u0646 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u062d\u0648\u0644 \u062a\u0637\u0648\u064a\u0631 \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0639\u0645\u0644\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0647\u064a \u0642\u0631\u0627\u0621\u0627\u062a \u0645\u0641\u064a\u062f\u0629 \u062a\u0627\u0644\u064a\u0629.<\/p>\n
\u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u0631\u0628\u0639\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629<\/h2>\n
\u0645\u0627 \u0647\u064a 4 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629\u061f<\/h3>\n
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- \n
- \n \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (\u0646\u062a\u064a\u062c\u0629 \u062e\u0627\u0631\u062c\u064a\u0629)<\/strong><\/p>\n
What it measures: how well products or services meet expectations (NPS, CSAT, churn). Common formulas: NPS = %Promoters \u2212 %Detractors; CSAT = satisfied responses \/ total responses; churn rate = lost customers \/ starting customers. Why it matters: customer satisfaction validates pipeline quality\u2014use post\u2011close CSAT and win\u2011rate by source to confirm your sales pipeline kpis and reduce churn.<\/p>\n<\/li>\n
- \n \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629 (\u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0639\u064a\u0648\u0628 \/ \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0648\u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629. \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0634\u0627\u0626\u0639\u0629: \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629 (\u0645\u062a\u0648\u0633\u0637 \u0627\u0644\u0648\u0642\u062a \u0644\u0643\u0644 \u0639\u0645\u0644\u064a\u0629)\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0627\u0644\u0648\u062d\u062f\u0627\u062a \/ \u0627\u0644\u0648\u0642\u062a)\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062e\u0637\u0623 = \u0627\u0644\u0639\u064a\u0648\u0628 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0648\u062d\u062f\u0627\u062a\u060c \u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 %. \u0647\u0630\u0647 \u0627\u0644\u0641\u0626\u0629 \u062a\u062a\u0637\u0627\u0628\u0642 \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0639 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0628\u064a\u0627\u0646\u0627\u062a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 (\u0632\u0645\u0646 \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641) \u0648\u0647\u064a \u0636\u0631\u0648\u0631\u064a\u0629 \u0644\u062a\u0634\u062e\u064a\u0635 \u0627\u0644\u0627\u062e\u062a\u0646\u0627\u0642\u0627\u062a \u0641\u064a \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629.<\/p>\n<\/li>\n
- \n \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \/ \u0627\u0644\u0631\u0636\u0627 (\u0623\u062f\u0627\u0621 \u0627\u0644\u0623\u0641\u0631\u0627\u062f)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u062f\u0631\u062c\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062f\u0648\u0631\u0627\u0646 \u0627\u0644\u0637\u0648\u0639\u064a\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0644\u0643\u0644 \u0645\u0648\u0638\u0641 \u0628\u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644. \u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0646\u0645\u0648\u0630\u062c\u064a\u0629: \u0645\u0624\u0634\u0631 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a\u061b \u0645\u0639\u062f\u0644 \u0627\u0644\u062f\u0648\u0631\u0627\u0646 \u0627\u0644\u0637\u0648\u0639\u064a = \u0627\u0644\u062e\u0631\u0648\u062c \u0627\u0644\u0637\u0648\u0639\u064a \/ \u0645\u062a\u0648\u0633\u0637 \u0639\u062f\u062f \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646. \u0644\u0645\u0627\u0630\u0627 \u0647\u0648 \u0645\u0647\u0645: \u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0645\u062a\u0641\u0627\u0639\u0644\u0629 \u062a\u063a\u0644\u0642 \u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0628\u0634\u0643\u0644 \u0623\u0633\u0631\u0639\u060c \u062a\u0642\u0644\u0644 \u0645\u0646 \u0627\u0644\u0641\u0631\u0635 \u0627\u0644\u0645\u062a\u0648\u0642\u0641\u0629 \u0648\u062a\u062d\u0633\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u061b \u062a\u062a\u0628\u0639 \u0647\u0630\u0627 \u0631\u0628\u0639 \u0633\u0646\u0648\u064a \u0648\u0627\u0631\u062a\u0628\u0637 \u0628\u0633\u0631\u0639\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0648\u064a\u0644.<\/p>\n<\/li>\n
- \n \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0627\u0644\u064a (\u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0648\u0627\u0644\u0627\u0633\u062a\u062f\u0627\u0645\u0629)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0646\u0645\u0648 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a\u060c \u0627\u0644\u0647\u0627\u0645\u0634 \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a\u060c LTV:CAC \u0648\u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639. \u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0634\u0627\u0626\u0639\u0629: \u0646\u0645\u0648 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a % = (\u0627\u0644\u062d\u0627\u0644\u064a - \u0627\u0644\u0633\u0627\u0628\u0642) \/ \u0627\u0644\u0633\u0627\u0628\u0642\u061b \u0627\u0644\u0647\u0627\u0645\u0634 \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a = (\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a - COGS) \/ \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a\u061b LTV:CAC = \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0639\u0645\u0631\u064a\u0629 \/ \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0627\u0631\u0628\u0637 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0628\u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a (\u062a\u063a\u0637\u064a\u0629 \u0627\u0644\u062e\u0637\u060c \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639) \u0628\u062d\u064a\u062b \u064a\u062a\u0635\u0644 \u062e\u0637 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0628\u0627\u0644\u0646\u0634\u0627\u0637 \u0648\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a.<\/p>\n<\/li>\n<\/ul>\n
\u0623\u0645\u062b\u0644\u0629 \u0639\u0644\u0649 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u0637 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u0637 \u0627\u0644\u0643\u0627\u0645\u0644\u0629 - \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u0637.<\/h3>\n
\u0644\u062a\u0641\u0639\u064a\u0644 \u0627\u0644\u0623\u0631\u0628\u0639\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621\u060c \u0623\u0648\u0635\u064a \u0628\u0642\u0627\u0626\u0645\u0629 \u0642\u0635\u064a\u0631\u0629 \u0645\u0646 \u0623\u0645\u062b\u0644\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u0637 \u0630\u0627\u062a \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u062c\u0645\u0639 \u0628\u064a\u0646 \u0627\u0644\u0642\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0648\u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629. \u0627\u0633\u062a\u062e\u062f\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u0637 \u0644\u062a\u0648\u062d\u064a\u062f \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u0627\u062a\u060c \u0648\u0627\u0644\u0645\u0627\u0644\u0643\u064a\u0646\u060c \u0648\u0639\u062a\u0628\u0627\u062a \u0627\u0644\u062a\u0646\u0628\u064a\u0647.<\/p>\n
- \n
- \u0627\u0644\u0631\u0627\u0626\u062f (\u0627\u0633\u062a\u0628\u0627\u0642\u064a)<\/strong>: \u062d\u062c\u0645 \u0627\u0644\u062e\u0637 (\u0625\u062c\u0645\u0627\u0644\u064a \u0642\u064a\u0645\u0629 \u0627\u0644\u0641\u0631\u0635 \u062d\u0633\u0628 \u0627\u0644\u0645\u0631\u062d\u0644\u0629)\u060c \u062a\u063a\u0637\u064a\u0629 \u0627\u0644\u062e\u0637 (\u0642\u064a\u0645\u0629 \u0627\u0644\u062e\u0637 \u00f7 \u0627\u0644\u0647\u062f\u0641)\u060c \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 (\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0627\u0644\u062c\u062f\u062f \u0641\u062a\u0631\u0629 \u0639\u0644\u0649 \u0641\u062a\u0631\u0629).<\/li>\n
- \u0627\u0644\u0633\u0631\u0639\u0629 \u0648\u0627\u0644\u062c\u0648\u062f\u0629<\/strong>: \u0645\u062a\u0648\u0633\u0637 \u062f\u0648\u0631\u0629 \u0627\u0644\u0635\u0641\u0642\u0629 (\u0627\u0644\u0648\u0642\u062a \u0641\u064a \u0627\u0644\u062e\u0637)\u060c \u0645\u0639\u062f\u0644\u0627\u062a \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 (\u0645\u0646 \u0645\u0631\u062d\u0644\u0629 \u0625\u0644\u0649 \u0645\u0631\u062d\u0644\u0629 %)\u060c \u0639\u0645\u0631 \u0627\u0644\u0641\u0631\u0635\u0629 (\u0639\u062f\u062f \u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0627\u0644\u0642\u062f\u064a\u0645\u0629).<\/li>\n
- \u062a\u0634\u063a\u064a\u0644\u064a \/ \u0628\u064a\u0627\u0646\u0627\u062a<\/strong>: \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0648\u0638\u0627\u0626\u0641 \/ \u062b\u0627\u0646\u064a\u0629)\u060c \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u0646 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 (P95)\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641\u060c \u062d\u062f\u0648\u062b \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a - \u0645\u0624\u0634\u0631\u0627\u062a \u0623\u062f\u0627\u0621 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u062b \/ ETL.<\/li>\n
- \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \/ \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629<\/strong>: \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u060c \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a\u060c \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0627\u0646\u0633\u062d\u0627\u0628.<\/li>\n<\/ul>\n
\u0623\u0642\u0648\u0645 \u0628\u062a\u0639\u064a\u064a\u0646 \u0643\u0644 \u0645\u0642\u064a\u0627\u0633 \u0644\u0645\u0627\u0644\u0643\u060c \u0648\u062a\u0648\u0627\u062a\u0631\u060c \u0648\u0647\u062f\u0641 \u0628\u062d\u064a\u062b \u064a\u0635\u0628\u062d \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0623\u062f\u0627\u0629 \u062d\u0648\u0643\u0645\u0629 - \u0644\u064a\u0633 \u0645\u062c\u0631\u062f \u0644\u0648\u062d\u0629 \u0645\u0639\u0644\u0648\u0645\u0627\u062a. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0641\u0631\u0642 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0627\u0628\u062f\u0623 \u0628\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0623\u0641\u0636\u0644 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u0644\u062a\u062a\u0628\u0639 \u062b\u0645 \u0642\u0645 \u0628\u062a\u0637\u0628\u064a\u0642 \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u062a\u062d\u062f\u064a\u062f \u0623\u064a\u0646 \u064a\u062c\u0628 \u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0642\u062f\u0631\u0629 \u0623\u0648 \u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646. \u0625\u0630\u0627 \u0643\u0646\u062a \u0628\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0645\u0631\u062c\u0639 \u0639\u0645\u0644\u064a\u060c \u0631\u0627\u062c\u0639 \u0627\u0644\u0625\u0631\u0634\u0627\u062f\u0627\u062a \u062d\u0648\u0644 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/a> \u0648 \u0627\u0644 \u0639\u0645\u0644\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/a> \u0644\u0644\u0645\u0648\u0627\u0621\u0645\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0648\u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a.<\/p>\n
<\/p>\n\u0642\u064a\u0627\u0633 \u0635\u062d\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/h2>\n
\u0643\u064a\u0641 \u062a\u0642\u064a\u0633 \u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u061f<\/h3>\n
\u0623\u0628\u062f\u0623 \u0628\u062a\u062d\u062f\u064a\u062f \u0646\u0637\u0627\u0642 \u0648\u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628: \u062a\u062d\u062f\u064a\u062f \u0645\u0627 \u0625\u0630\u0627 \u0643\u0646\u062a \u0623\u0642\u064a\u0633 \u062e\u0637 \u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0623\u0648 \u062e\u0637 \u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u0648 \u062e\u0637 \u0645\u0634\u0631\u0648\u0639 - \u0643\u0644 \u0645\u0646\u0647\u0627 \u064a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0625\u0634\u0627\u0631\u0627\u062a \u062c\u0648\u062f\u0629 \u0645\u062e\u062a\u0644\u0641\u0629. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0623\u0646\u0638\u0631 \u0625\u0644\u0649 \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0625\u0644\u0649 \u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0641\u0648\u0632\/\u0627\u0644\u062e\u0633\u0627\u0631\u0629\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u062a\u0627\u0628\u0639 \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629\u060c \u0648\u0645\u0639\u062f\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621\u060c \u0648\u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639\u060c \u0623\u0642\u064a\u0633 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062d\u062f\u062f \u0648\u0645\u062f\u0629 \u0627\u0644\u062f\u0648\u0631\u0629. \u0645\u0648\u0627\u0621\u0645\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0639 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648OKRs \u0647\u064a \u0627\u0644\u062e\u0637\u0648\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 (Gartner\u061b HBR).<\/p>\n
\u0627\u0633\u062a\u062e\u062f\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u062a\u0648\u0627\u0632\u0646\u0629 \u0645\u0646 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0648\u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 \u0628\u062d\u064a\u062b \u062a\u0643\u0648\u0646 \u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0628\u0624 \u0648\u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646\u0647\u0627:<\/p>\n
- \n
- \u0627\u0644\u0631\u0627\u0626\u062f\u0629 (\u0627\u0644\u062a\u0646\u0628\u0624\u064a\u0629)<\/strong>: \u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u062d\u0633\u0628 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 (\u0627\u0644\u0642\u064a\u0645\u0629\/\u0627\u0644\u0639\u062f\u062f)\u060c \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 (\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0627\u0644\u062c\u062f\u062f \u0641\u062a\u0631\u0629\u064b \u0628\u0639\u062f \u0641\u062a\u0631\u0629)\u060c \u0645\u0639\u062f\u0644\u0627\u062a \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629\u060c \u0639\u0645\u0631 \u0627\u0644\u0641\u0631\u0635\u0629 (\u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0627\u0644\u0642\u062f\u064a\u0645\u0629).<\/li>\n
- \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 (\u0627\u0644\u0646\u062a\u064a\u062c\u0629)<\/strong>: \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u060c \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a (\u0627\u0644\u062a\u0648\u0642\u0639 \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0641\u0639\u0644\u064a).<\/li>\n
- \u062a\u0634\u063a\u064a\u0644\u064a\u0629 \/ \u0628\u064a\u0627\u0646\u0627\u062a<\/strong>: \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0627\u0644\u0633\u062c\u0644\u0627\u062a\/\u062b\u0627\u0646\u064a\u0629 \u0623\u0648 \u0627\u0644\u0648\u0638\u0627\u0626\u0641\/\u0633\u0627\u0639\u0629)\u060c \u0632\u0645\u0646 \u0627\u0644\u0627\u0646\u062a\u0638\u0627\u0631 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 (P50\/P95\/P99)\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641\u060c \u0645\u0639\u062f\u0644 \u0641\u0642\u062f \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u0637\u0648\u0627\u0644 \u0627\u0644\u0637\u0648\u0627\u0628\u064a\u0631 \u0648\u062d\u0648\u0627\u062f\u062b \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a.<\/li>\n<\/ul>\n
\u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u062a\u064a \u0623\u0633\u062a\u062e\u062f\u0645\u0647\u0627:<\/p>\n
- \n
- \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u062d\u0648\u064a\u0644 (A\u2192B) = (\u0627\u0644\u0639\u062f\u062f \u0627\u0644\u062f\u0627\u062e\u0644 \u0625\u0644\u0649 B \/ \u0627\u0644\u0639\u062f\u062f \u0627\u0644\u062f\u0627\u062e\u0644 \u0625\u0644\u0649 A) \u00d7 100<\/li>\n
- \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 = \u0642\u064a\u0645\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \/ \u0647\u062f\u0641 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a<\/li>\n
- \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 = (\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0624\u0647\u0644\u0648\u0646 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0641\u062a\u0631\u0629 - \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0624\u0647\u0644\u0648\u0646 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u0633\u0627\u0628\u0642\u0629) \/ \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0624\u0647\u0644\u0648\u0646 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u0633\u0627\u0628\u0642\u0629<\/li>\n
- \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632 = \u0642\u064a\u0645\u0629 \u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629 - \u0627\u0644\u0641\u0627\u0626\u0632\u0629 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0642\u064a\u0645\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/li>\n
- \u0645\u062a\u0648\u0633\u0637 \u062f\u0648\u0631\u0629 \u0627\u0644\u0635\u0641\u0642\u0629 = \u0645\u062c\u0645\u0648\u0639 (\u0627\u0644\u0648\u0642\u062a \u0644\u0644\u0625\u063a\u0644\u0627\u0642) \/ # \u0635\u0641\u0642\u0627\u062a \u0645\u063a\u0644\u0642\u0629<\/li>\n
- \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639 = 1 - |\u0627\u0644\u062a\u0648\u0642\u0639 - \u0627\u0644\u0641\u0639\u0644\u064a| \/ \u0627\u0644\u0641\u0639\u0644\u064a<\/li>\n
- \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 = \u0627\u0644\u0633\u062c\u0644\u0627\u062a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \/ \u0648\u0642\u062a \u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0629\u061b \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641 = \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0646\u0627\u062c\u062d\u0629 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0648\u0638\u0627\u0626\u0641<\/li>\n<\/ul>\n
\u0623\u0642\u0648\u0645 \u0628\u0642\u064a\u0627\u0633 \u0627\u0644\u062a\u0648\u0632\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0630\u064a\u0644 (P95\/P99) \u0648\u0644\u064a\u0633 \u0641\u0642\u0637 \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0627\u062a\u060c \u0648\u0623\u062c\u0645\u0639 \u0627\u0644\u0625\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u0643\u0645\u064a\u0629 \u0645\u0639 \u0627\u0644\u0645\u062f\u062e\u0644\u0627\u062a \u0627\u0644\u0646\u0648\u0639\u064a\u0629 (\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0641\u0648\u0632\/\u0627\u0644\u062e\u0633\u0627\u0631\u0629\u060c \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\/\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c\u060c \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0645\u0645\u062b\u0644\u064a\u0646)\u060c \u0648\u0623\u0642\u0648\u0645 \u0628\u062a\u062c\u0647\u064a\u0632 \u0645\u0642\u0627\u064a\u064a\u0633 \u0633\u0628\u0628\u064a\u0629 (\u062a\u062d\u0648\u064a\u0644 \u0645\u0635\u062f\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0646\u0633\u0628 \u0627\u0644\u0646\u0634\u0627\u0637 \u0625\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c). \u0623\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u0634\u063a\u064a\u0644 \u0643\u0644 \u0645\u0642\u064a\u0627\u0633 \u0645\u0639 \u0645\u0627\u0644\u0643\u060c \u0648\u062a\u0648\u0627\u062a\u0631\u060c \u0648\u0647\u062f\u0641\u060c \u0648\u0643\u062a\u064a\u0628 - \u0625\u0630\u0627 \u0627\u0646\u062e\u0641\u0636 \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 >20% \u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u0627\u0644\u062e\u0637 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u060c \u064a\u062a\u0645 \u062a\u0641\u0639\u064a\u0644 \u0645\u0631\u0627\u062c\u0639\u0629 \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646. \u0645\u0646 \u0623\u062c\u0644 \u0627\u0644\u062a\u0648\u062c\u064a\u0647 \u0641\u064a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a\u060c \u0623\u0636\u0639 \u0647\u0630\u0647 \u0627\u0644\u0642\u064a\u0627\u0633\u0627\u062a \u0641\u064a \u0644\u0648\u062d\u0627\u062a \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u0648\u0623\u0641\u0636\u0644 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u0644\u062a\u062a\u0628\u0639.<\/p>\n
\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0635\u064a\u063a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/h3>\n
\u0639\u0646\u062f\u0645\u0627 \u0623\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u0634\u063a\u064a\u0644 \u062c\u0648\u062f\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0623\u0636\u0639 \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u0648\u062d\u062f\u0629 \u0641\u064a \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u062d\u062a\u0649 \u064a\u0642\u064a\u0633 \u0627\u0644\u062c\u0645\u064a\u0639 \u0646\u0641\u0633 \u0627\u0644\u0634\u064a\u0621: \u0627\u0633\u0645 \u0627\u0644\u0645\u0642\u064a\u0627\u0633\u060c \u0627\u0644\u0635\u064a\u063a\u0629\u060c \u0627\u0644\u0648\u062d\u062f\u0629\u060c \u0645\u0635\u062f\u0631 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0627\u0644\u0645\u0627\u0644\u0643\u060c \u0627\u0644\u062a\u0648\u0627\u062a\u0631\u060c \u0627\u0644\u0647\u062f\u0641 \u0648\u062d\u062f\u0648\u062f \u0627\u0644\u062a\u0646\u0628\u064a\u0647. \u0647\u0630\u0627 \u064a\u0645\u0646\u0639 \u0627\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0648\u064a\u0633\u0631\u0639 \u0639\u0645\u0644\u064a\u0629 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631.<\/p>\n
- \n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0644\u062a\u062a\u0628\u0639:<\/strong> \u0632\u0645\u0646 \u0627\u0644\u0643\u0645\u0648\u0646 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 (P50\/P95\/P99)\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0633\u062c\u0644\u0627\u062a\/\u062b\u0627\u0646\u064a\u0629)\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641 (%)\u060c \u062a\u0646\u0628\u064a\u0647\u0627\u062a \u0627\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u062e\u0637\u0637\u060c \u0646\u0633\u0628\u0629 \u0627\u0644\u0623\u062d\u062f\u0627\u062b \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629\u060c \u0648\u0639\u062f\u062f \u0627\u0644\u0645\u062d\u0627\u0648\u0644\u0627\u062a\/\u0636\u063a\u0637 \u0627\u0644\u0639\u0648\u062f\u0629.<\/li>\n
- \u0635\u064a\u063a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0627\u0644\u062a\u064a \u0623\u0633\u062a\u062e\u062f\u0645\u0647\u0627:<\/strong> \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 %\u060c \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u060c \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0648\u0639\u0645\u0631 \u0627\u0644\u0641\u0631\u0635\u0629. \u062a\u0631\u062a\u0628\u0637 \u0647\u0630\u0647 \u0627\u0644\u0635\u064a\u063a \u0645\u0628\u0627\u0634\u0631\u0629 \u0628\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u062a\u0633\u0645\u062d \u0644\u064a \u0628\u062a\u0631\u062c\u0645\u0629 \u0627\u0644\u0625\u0635\u0644\u0627\u062d\u0627\u062a \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629 \u0625\u0644\u0649 \u062a\u0623\u062b\u064a\u0631 \u0639\u0644\u0649 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a.<\/li>\n<\/ul>\n
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\u0645\u0631\u0627\u062d\u0644 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644<\/h2>\n
\u0645\u0627 \u0647\u064a \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u062e\u0645\u0633 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u061f<\/h3>\n
\u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u062e\u0645\u0633 \u0627\u0644\u0643\u0644\u0627\u0633\u064a\u0643\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a (\u0627\u0644\u0645\u0634\u062a\u0631\u0643\u0629 \u0641\u064a \u0645\u0639\u0645\u0627\u0631\u064a\u0629 RISC) \u0647\u064a \u0646\u0645\u0648\u0630\u062c \u0630\u0647\u0646\u064a \u0645\u0641\u064a\u062f \u0623\u0633\u062a\u062e\u062f\u0645\u0647 \u0644\u0634\u0631\u062d \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0639\u0628\u0631 \u0627\u0644\u0645\u062c\u0627\u0644\u0627\u062a. \u0648\u0647\u064a:<\/p>\n
- \n
- \u062c\u0644\u0628 (IF)<\/strong> - \u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0645\u0646 \u0627\u0644\u0630\u0627\u0643\u0631\u0629 \u0623\u0648 \u0630\u0627\u0643\u0631\u0629 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a\u061b \u062a\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u0646\u0637\u0642 \u0639\u062f\u0627\u062f \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0648\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0630\u0627\u0643\u0631\u0629. \u0645\u0646 \u0627\u0644\u0646\u0627\u062d\u064a\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0647\u0630\u0627 \u064a\u0639\u0627\u062f\u0644 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0623\u0648 \u0627\u0633\u062a\u064a\u0639\u0627\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a. (\u0647\u064a\u0646\u064a\u0633\u064a \u0648\u0628\u0627\u062a\u0631\u0633\u0648\u0646)<\/li>\n
- \u0641\u0643 \u0627\u0644\u062a\u0634\u0641\u064a\u0631 \/ \u0641\u0643 \u062a\u0634\u0641\u064a\u0631 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a (ID)<\/strong> \u2014 \u0641\u0643 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a\u060c \u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0633\u062c\u0644\u0627\u062a\u060c \u0648\u062a\u0648\u0644\u064a\u062f \u0625\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u062d\u0643\u0645\u061b \u0643\u0645\u0627 \u064a\u0642\u0648\u0645 \u0628\u0627\u0644\u0643\u0634\u0641 \u0639\u0646 \u0627\u0644\u0645\u062e\u0627\u0637\u0631. \u0647\u0630\u0627 \u064a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u062e\u0637\u0648\u0627\u062a \u0627\u0644\u062a\u0623\u0647\u064a\u0644 \u0648\u0627\u0644\u0625\u062b\u0631\u0627\u0621 \u062d\u064a\u062b \u0623\u062a\u062d\u0642\u0642 \u0648\u0623\u0636\u0639 \u0639\u0644\u0627\u0645\u0627\u062a \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0623\u0648 \u0627\u0644\u0633\u062c\u0644\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629. (\u0647\u064a\u0646\u064a\u0633\u064a \u0648\u0628\u0627\u062a\u0631\u0633\u0648\u0646\u061b \u0648\u064a\u0643\u064a\u0628\u064a\u062f\u064a\u0627)<\/li>\n
- \u062a\u0646\u0641\u064a\u0630 (EX)<\/strong> \u2014 \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 (\u0639\u0645\u0644 ALU\u060c \u062d\u0633\u0627\u0628 \u0627\u0644\u0639\u0646\u0648\u0627\u0646\u060c \u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0641\u0631\u0639). \u0641\u064a \u062e\u0637 \u0645\u0628\u064a\u0639\u0627\u062a \u0623\u0648 \u0645\u0634\u0631\u0648\u0639\u060c \u0647\u0630\u0647 \u0647\u064a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0646\u0634\u0637\u0629: \u0627\u0644\u0645\u0646\u062f\u0648\u0628\u0648\u0646 \u064a\u062a\u0648\u0627\u0635\u0644\u0648\u0646 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0627\u0644\u0645\u0637\u0648\u0631\u0648\u0646 \u064a\u0639\u0627\u0644\u062c\u0648\u0646 \u0627\u0644\u0645\u0647\u0627\u0645\u060c \u0623\u0648 \u0627\u0644\u062a\u062d\u0648\u0644\u0627\u062a \u0641\u064a \u062a\u062f\u0641\u0642 ETL.<\/li>\n
- \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0630\u0627\u0643\u0631\u0629 (MEM)<\/strong> \u2014 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0630\u0627\u0643\u0631\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0648 \u0627\u0644\u0630\u0627\u0643\u0631\u0627\u062a \u0627\u0644\u0645\u0624\u0642\u062a\u0629 \u0644\u0644\u062a\u062d\u0645\u064a\u0644\u0627\u062a\/\u0627\u0644\u062a\u062e\u0632\u064a\u0646\u061b \u0645\u0635\u062f\u0631 \u0634\u0627\u0626\u0639 \u0644\u0644\u062a\u0648\u0642\u0641\u0627\u062a \u0648\u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062a\u062f\u0641\u0642\u0627\u062a \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0647\u0630\u0647 \u0647\u064a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0625\u062f\u062e\u0627\u0644\/\u0627\u0644\u0643\u062a\u0627\u0628\u0629\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u062a\u0645\u062b\u0644 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u0629 (\u0639\u0631\u0636\u060c \u0645\u0631\u0627\u062c\u0639\u0629 \u0642\u0627\u0646\u0648\u0646\u064a\u0629) \u0627\u0644\u062a\u064a \u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u062a\u0633\u0628\u0628 \u0627\u0644\u062a\u0623\u062e\u064a\u0631\u0627\u062a.<\/li>\n
- \u0627\u0644\u0643\u062a\u0627\u0628\u0629 (WB)<\/strong> \u2014 \u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0641\u064a \u0627\u0644\u0633\u062c\u0644\u0627\u062a \u0623\u0648 \u0627\u0644\u062d\u0627\u0644\u0629 \u0627\u0644\u0645\u0639\u0645\u0627\u0631\u064a\u0629\u061b \u062a\u0635\u0628\u062d \u0622\u062b\u0627\u0631 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0645\u0631\u0626\u064a\u0629. \u0641\u064a \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0647\u0630\u0647 \u0647\u064a \u062e\u0637\u0648\u0629 \u0627\u0644\u0625\u063a\u0644\u0627\u0642\u060c \u0627\u0644\u0646\u0634\u0631\u060c \u0623\u0648 \u0627\u0644\u0646\u0634\u0631 \u062d\u064a\u062b \u062a\u062a\u062d\u0642\u0642 \u0627\u0644\u0646\u062a\u0627\u0626\u062c.<\/li>\n<\/ol>\n
\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0623\u0639\u062a\u0628\u0631\u0647\u0627 \u062f\u0627\u0626\u0645\u064b\u0627: \u0627\u0644\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u062d\u062f\u064a\u062b\u0629 \u062a\u0642\u0633\u0645 \u0623\u0648 \u062a\u0648\u0633\u0639 \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 (\u0641\u0635\u0644 \u0641\u0643\/\u0642\u0631\u0627\u0621\u0629\u060c \u0625\u0636\u0627\u0641\u0629 \u062a\u0633\u062c\u064a\u0644\/\u062a\u0642\u0627\u0639\u062f)\u060c \u0648\u062a\u0632\u064a\u062f \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0623\u0639\u0645\u0642 \u0645\u0646 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u0644\u0643\u0646\u0647\u0627 \u062a\u0631\u0641\u0639 \u0645\u0646 \u0639\u0642\u0648\u0628\u0627\u062a \u0627\u0644\u0641\u0631\u0639\/\u0627\u0644\u0642\u0631\u0627\u0631\u060c \u0648\u062a\u062e\u0644\u0642 \u0627\u0644\u0645\u062e\u0627\u0637\u0631 (\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u062a\u062d\u0643\u0645\u060c \u0647\u064a\u0643\u0644\u064a\u0629) \u062a\u0648\u0642\u0641\u0627\u062a \u062a\u0638\u0647\u0631 \u0643\u0640 kpis \u0645\u062a\u062f\u0647\u0648\u0631\u0629 \u0644\u0644\u0623\u0646\u0627\u0628\u064a\u0628. \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0645\u0639\u0645\u0627\u0631\u064a \u0627\u0644\u0635\u063a\u064a\u0631 \u064a\u062a\u0648\u0627\u0641\u0642 \u0628\u0634\u0643\u0644 \u0646\u0638\u064a\u0641 \u0645\u0639 \u0642\u064a\u0627\u0633 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u0627\u0644\u0643\u0645\u0648\u0646\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u0648\u0642\u0641\u060c \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0644\u0643\u0644 \u0645\u0646 kpis \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648kpis \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a (\u0647\u064a\u0646\u064a\u0633\u064a \u0648\u0628\u0627\u062a\u0631\u0633\u0648\u0646).<\/p>\n
kpis \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0645\u0634\u0627\u0631\u064a\u0639\u060c kpis \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0641\u064a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u0645\u0642\u0627\u064a\u064a\u0633 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/h3>\n
\u0623\u062a\u0631\u062c\u0645 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u062e\u0645\u0633 \u0625\u0644\u0649 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0646\u0637\u0627\u0642 \u062d\u062a\u0649 \u062a\u062a\u0645\u0643\u0646 \u0627\u0644\u0641\u0631\u0642 \u0645\u0646 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a. \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0648\u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0623\u0642\u0648\u0645 \u0628\u0631\u0628\u0637 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0628\u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0642\u064a\u0627\u0633 \u0648\u0623\u0633\u062a\u062e\u062f\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0635\u063a\u064a\u0631\u0629 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u062e\u0637\u0648\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0644\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0644\u0648\u062d\u0627\u062a \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630.<\/p>\n
- \n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0627\u0633\u062a\u062d\u0648\u0627\u0630 \/ \u0627\u0644\u062c\u0644\u0628<\/strong> \u2014 \u062d\u062c\u0645 \u0627\u0644\u0648\u0627\u0631\u062f\u0627\u062a\u060c \u062f\u0631\u062c\u0629 \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0627\u0633\u062a\u064a\u0639\u0627\u0628 (\u0627\u0633\u062a\u062e\u062f\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u062a\u0648\u062d\u064a\u062f \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u0627\u062a).<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u062a\u0623\u0647\u064a\u0644 \/ \u0641\u0643 \u0627\u0644\u0634\u0641\u0631\u0629<\/strong> \u2014 \u0645\u0639\u062f\u0644 \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 %\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u0623\u0647\u064a\u0644\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0625\u062b\u0631\u0627\u0621\u061b \u0647\u0630\u0647 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0628\u0643\u0631\u0629 \u0641\u064a \u0627\u0644\u0642\u0645\u0639 \u062a\u062a\u0646\u0628\u0623 \u0628\u0635\u062d\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628.<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630<\/strong> \u2014 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0648\u0638\u0627\u0626\u0641\/\u064a\u0648\u0645\u060c \u0639\u0631\u0648\u0636\/\u0623\u0633\u0628\u0648\u0639)\u060c \u0645\u062a\u0648\u0633\u0637 \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u0633\u0631\u0639\u0629 \u0627\u0644\u0641\u0631\u0635\u061b \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0638\u0647\u0631 \u0627\u0644\u0633\u0639\u0629 \u0648\u0627\u0644\u0632\u062e\u0645.<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0625\u062f\u062e\u0627\u0644\/\u0627\u0644\u0630\u0627\u0643\u0631\u0629<\/strong> \u2014 \u0632\u0645\u0646 \u062a\u0623\u062e\u064a\u0631 \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u060c \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062d\u062c\u0648\u0632\u060c \u0627\u0646\u062a\u0647\u0627\u0643\u0627\u062a SLA\u061b \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u062e\u0637\u0648\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u062a\u062a\u0628\u0639 \u0632\u0645\u0646 \u062a\u0623\u062e\u064a\u0631 P95\/P99 \u0648\u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0644\u0627\u0643\u062a\u0634\u0627\u0641 \u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a.<\/li>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \/ \u0627\u0644\u0643\u062a\u0627\u0628\u0629 \u0645\u0631\u0629 \u0623\u062e\u0631\u0649<\/strong> \u2014 \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u060c \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629\u060c \u0646\u062c\u0627\u062d \u0627\u0644\u0646\u0634\u0631\u060c \u0645\u0639\u062f\u0644 \u0642\u0628\u0648\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061b \u0647\u0630\u0647 \u062a\u0631\u0628\u0637 \u0646\u0634\u0627\u0637 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0628\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0627\u0644\u064a.<\/li>\n<\/ul>\n
\u0623\u0639\u0637\u064a \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629 \u0644\u0642\u0627\u0626\u0645\u0629 \u0642\u0635\u064a\u0631\u0629 \u0645\u0646 \u0623\u0647\u0645 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0643\u0644 \u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0623\u0642\u0648\u0645 \u0628\u0645\u062d\u0627\u0630\u0627\u062a\u0647\u0627 \u0645\u0639 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629: \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u064a\u0639\u0646\u064a \u0630\u0644\u0643 \u0639\u0627\u062f\u0629\u064b \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0648\u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0645\u0634\u0627\u0631\u064a\u0639\u060c \u0623\u062a\u0627\u0628\u0639 \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0641\u064a \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062d\u062f\u062f\u061b \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u062a\u0627\u0628\u0639 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u0632\u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u0648\u0645\u0639\u062f\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621. \u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0648\u0627\u0644\u0623\u0645\u062b\u0644\u0629\u060c \u0627\u0646\u0638\u0631 \u0627\u0644\u0623\u062f\u0644\u0629 \u0639\u0644\u0649 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/a> \u0648 \u0627\u0644 \u0639\u0645\u0644\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/a>, \u062b\u0645 \u0627\u0633\u062a\u062e\u062f\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0636\u0645\u0627\u0646 \u062a\u0639\u0631\u064a\u0641\u0627\u062a \u0645\u062a\u0633\u0642\u0629 \u0648\u0642\u064a\u0627\u0633 \u0645\u0648\u062b\u0648\u0642.<\/p>\n
<\/p>\n\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0646\u0638\u0631 \u0641\u064a \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0623\u062f\u0627\u0621<\/h2>\n
\u0645\u0627 \u0647\u064a \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0623\u0631\u0628\u0639\u0629\u061f<\/h3>\n
\u0623\u0642\u0648\u0645 \u0628\u062a\u062c\u0645\u064a\u0639 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0623\u062f\u0627\u0621 \u0641\u064a \u0623\u0631\u0628\u0639 \u0641\u0626\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u062d\u062a\u0649 \u062a\u0635\u0628\u062d \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u062c\u0645\u0648\u0639\u0629 \u0623\u062f\u0648\u0627\u062a \u062a\u0634\u062e\u064a\u0635\u064a\u0629 \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0642\u0627\u0626\u0645\u0629 \u0637\u0648\u064a\u0644\u0629: \u0627\u0644\u0643\u0645\u064a\u0629\u060c \u0627\u0644\u062c\u0648\u062f\u0629\u060c \u0627\u0644\u0643\u0641\u0627\u0621\u0629\u060c \u0648\u0627\u0644\u0641\u0639\u0627\u0644\u064a\u0629. \u0643\u0644 \u0645\u0646\u0647\u0627 \u064a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0642\u064a\u0627\u0633 \u0648\u064a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0646 \u0645\u0627 \u0647\u064a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0623\u0648 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643.<\/p>\n
- \n
- \n \u0627\u0644\u0643\u0645\u064a\u0629 (\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \/ \u0627\u0644\u062d\u062c\u0645)<\/strong><\/p>\n
\u0645\u0627 \u0627\u0644\u0630\u064a \u062a\u0642\u064a\u0633\u0647: \u0627\u0644\u0646\u0627\u062a\u062c \u0627\u0644\u062e\u0627\u0645 \u0623\u0648 \u0627\u0644\u062a\u062f\u0641\u0642\u2014\u0648\u0638\u0627\u0626\u0641\/\u062b\u0627\u0646\u064a\u0629\u060c \u0639\u0645\u0644\u0627\u0621 \u0645\u062d\u062a\u0645\u0644\u064a\u0646\/\u064a\u0648\u0645\u060c \u0635\u0641\u0642\u0627\u062a \u0645\u063a\u0644\u0642\u0629\/\u0634\u0647\u0631\u060c \u0623\u0648 \u0648\u062d\u062f\u0627\u062a \u0645\u0646\u062a\u062c\u0629. \u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629: \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 = \u0627\u0644\u0648\u062d\u062f\u0627\u062a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \/ \u0641\u062a\u0631\u0629 \u0627\u0644\u0632\u0645\u0646\u061b \u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 = \u03a3(\u0642\u064a\u0645\u0629 \u0627\u0644\u0641\u0631\u0635\u0629) \u062d\u0633\u0628 \u0627\u0644\u0645\u0631\u062d\u0644\u0629\u061b \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 = (\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0641\u064a \u0647\u0630\u0647 \u0627\u0644\u0641\u062a\u0631\u0629 - \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u0633\u0627\u0628\u0642\u0629) \/ \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u0633\u0627\u0628\u0642\u0629. \u062a\u063a\u0630\u064a \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0643\u0645\u064a\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u062e\u0637\u0648\u0637 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0625\u0638\u0647\u0627\u0631 \u0627\u0644\u0633\u0639\u0629 \u0648\u0627\u0644\u0625\u0645\u062f\u0627\u062f.<\/p>\n<\/li>\n
- \n \u0627\u0644\u062c\u0648\u062f\u0629 (\u0627\u0644\u062f\u0642\u0629 \/ \u0645\u0639\u062f\u0644 \u0627\u0644\u062e\u0637\u0623 \/ \u0627\u0644\u062a\u062c\u0631\u0628\u0629)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0627\u0644\u062f\u0642\u0629 \u0648\u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 - \u0645\u0639\u062f\u0644 \u0627\u0644\u0639\u064a\u0648\u0628\u060c \u0645\u0639\u062f\u0644 \u0623\u062e\u0637\u0627\u0621 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u0641\u0648\u0632\/\u0627\u0644\u062e\u0633\u0627\u0631\u0629\u060c \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\/\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u062a\u0631\u0648\u064a\u062c. \u0627\u0644\u0635\u064a\u063a \u0627\u0644\u0646\u0645\u0648\u0630\u062c\u064a\u0629: \u0645\u0639\u062f\u0644 \u0627\u0644\u062e\u0637\u0623 = \u0627\u0644\u0639\u064a\u0648\u0628 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0648\u062d\u062f\u0627\u062a\u061b \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u064a\u0641\u0629 = \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0646\u0627\u062c\u062d\u0629 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0648\u0638\u0627\u0626\u0641\u061b \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 = \u0627\u0644\u0631\u062f\u0648\u062f \u0627\u0644\u0631\u0627\u0636\u064a\u0629 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0631\u062f\u0648\u062f\u061b \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632 = \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0627\u0644\u0641\u0627\u0626\u0632\u0629 \/ \u0627\u0644\u0641\u0631\u0635. \u062a\u0624\u0643\u062f \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062c\u0648\u062f\u0629 \u0639\u0644\u0649 \u0645\u0639\u0646\u0649 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0641\u064a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u062a\u062d\u0645\u064a \u0627\u0644\u0642\u064a\u0645\u0629 \u0641\u064a \u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0644\u0627\u062d\u0642\u0629.<\/p>\n<\/li>\n
- \n \u0627\u0644\u0643\u0641\u0627\u0621\u0629 (\u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \/ \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629 \/ \u0627\u0644\u062a\u0643\u0644\u0641\u0629 \u0644\u0643\u0644 \u0648\u062d\u062f\u0629)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0648\u0627\u0644\u0633\u0631\u0639\u0629 - \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f\u060c \u0645\u062a\u0648\u0633\u0637 \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629\u060c \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0627\u0644\u0635\u064a\u063a: \u0627\u0644\u0643\u0641\u0627\u0621\u0629 = \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0644\u062d\u0648\u0638\u0629 \/ \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0646\u0638\u0631\u064a\u0629 \u0627\u0644\u0642\u0635\u0648\u0649\u061b \u0645\u062a\u0648\u0633\u0637 \u0632\u0645\u0646 \u0627\u0644\u062f\u0648\u0631\u0629 = \u03a3(\u0632\u0645\u0646 \u0625\u0643\u0645\u0627\u0644 \u0643\u0644 \u0645\u0647\u0645\u0629) \/ \u0639\u062f\u062f \u0627\u0644\u0645\u0647\u0627\u0645\u061b \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 = \u0625\u062c\u0645\u0627\u0644\u064a \u062a\u0643\u0644\u0641\u0629 \u0627\u0644\u0627\u0643\u062a\u0633\u0627\u0628 \/ \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062c\u062f\u062f. \u062a\u0639\u062a\u0628\u0631 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0645\u0631\u0643\u0632\u064a\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0641\u064a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u062a\u0638\u0647\u0631 \u0623\u064a\u0646 \u062a\u0648\u062c\u062f \u0627\u0644\u0627\u062e\u062a\u0646\u0627\u0642\u0627\u062a \u0623\u0648 \u0627\u0644\u0633\u0639\u0629 \u0627\u0644\u0645\u0647\u062f\u0648\u0631\u0629.<\/p>\n<\/li>\n
- \n \u0627\u0644\u0641\u0639\u0627\u0644\u064a\u0629 (\u0627\u0644\u0646\u062a\u064a\u062c\u0629 \/ \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \/ \u062f\u0642\u0629 \u0627\u0644\u062a\u0646\u0628\u0624)<\/strong><\/p>\n
\u0645\u0627 \u064a\u0642\u064a\u0633\u0647: \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u0627\u0644\u062a\u0648\u0627\u0641\u0642 - \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a\u060c \u0627\u0644\u0647\u0627\u0645\u0634\u060c \u0627\u0644\u0642\u064a\u0645\u0629 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629: \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u062a\u062d\u0642\u064a\u0642 \u0627\u062a\u0641\u0627\u0642\u064a\u0629 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629. \u0627\u0644\u0635\u064a\u063a: \u062f\u0642\u0629 \u0627\u0644\u062a\u0646\u0628\u0624 = 1 - |\u0627\u0644\u062a\u0646\u0628\u0624 - \u0627\u0644\u0641\u0639\u0644\u064a| \/ \u0627\u0644\u0641\u0639\u0644\u064a\u061b \u0627\u0644\u0642\u064a\u0645\u0629 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629: \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 = \u0627\u0644\u0642\u064a\u0645\u0629 \u0645\u062f\u0649 \u0627\u0644\u062d\u064a\u0627\u0629 \/ \u062a\u0643\u0644\u0641\u0629 \u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061b \u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644 \u0644\u0627\u062a\u0641\u0627\u0642\u064a\u0629 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 = \u0627\u0644\u0623\u062d\u062f\u0627\u062b \u0627\u0644\u062a\u064a \u062a\u0645 \u0627\u0644\u0648\u0641\u0627\u0621 \u0628\u0647\u0627 \/ \u0625\u062c\u0645\u0627\u0644\u064a \u0627\u0644\u0623\u062d\u062f\u0627\u062b. \u062a\u0631\u062a\u0628\u0637 \u0627\u0644\u0641\u0639\u0627\u0644\u064a\u0629 \u0628\u0646\u0634\u0627\u0637 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0628\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u062a\u062c\u064a\u0628 \u0639\u0644\u0649 \u0645\u0627 \u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u062a\u0646\u062a\u062c \u0642\u064a\u0645\u0629.<\/p>\n<\/li>\n<\/ul>\n
\u0623\u0641\u0636\u0644 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0641\u064a \u0627\u0644\u0642\u064a\u0627\u0633 \u0627\u0644\u062a\u064a \u0623\u062a\u0628\u0627\u0639\u0647\u0627: \u0631\u0628\u0637 \u0627\u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0631\u0627\u0626\u062f\u0629 \u0648\u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 (\u0645\u062b\u0644 \u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 + \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632)\u060c \u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0627\u0644\u062a\u0648\u0632\u064a\u0639\u0627\u062a (P50\/P95\/P99) \u0648\u0644\u064a\u0633 \u0641\u0642\u0637 \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0627\u062a\u060c \u062a\u0648\u062d\u064a\u062f \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u0627\u062a \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u062a\u0639\u064a\u064a\u0646 \u0645\u0627\u0644\u0643\u064a\u0646 \u0648\u062a\u062d\u062f\u064a\u062f \u062a\u0631\u062f\u062f\u0627\u062a\u060c \u0648\u062a\u062b\u0644\u064a\u062b \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0643\u0645\u064a\u0629 \u0645\u0639 \u0627\u0644\u0625\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u0646\u0648\u0639\u064a\u0629 \u0645\u062b\u0644 \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0641\u0648\u0632\/\u0627\u0644\u062e\u0633\u0627\u0631\u0629 \u0648\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0627\u0633\u062a\u062e\u062f\u0645 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0645\u0639\u064b\u0627 \u0644\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0648\u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646 \u0627\u0644\u062a\u0623\u062b\u064a\u0631.<\/p>\n
\u0645\u0627 \u0647\u064a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629\u061b \u0645\u0624\u0634\u0631\u0627\u062a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629\u061b KPI \u0644\u0645\u062f\u064a\u0631 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a PDF \u0648\u0645\u0627 \u0647\u064a 5 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a<\/h3>\n
\u0644\u062a\u0631\u062c\u0645\u0629 \u0627\u0644\u0641\u0626\u0627\u062a \u0625\u0644\u0649 \u0639\u0645\u0644\u060c \u0623\u0648\u0635\u064a \u0628\u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0631\u0643\u0632\u0629 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0645\u062f\u064a\u0631\u064a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0645\u0627\u0644\u0643\u064a \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 - \u0647\u0630\u0647 \u062a\u0635\u0628\u062d \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0648\u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629:<\/p>\n
- \n
- \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628<\/strong> (\u0642\u064a\u0645\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u00f7 \u0647\u062f\u0641 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a): \u062a\u063a\u0637\u064a\u0629 \u0627\u0644\u0647\u062f\u0641 (\u0645\u062b\u0644 3x) \u062a\u0624\u062b\u0631 \u0639\u0644\u0649 \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0648\u0638\u064a\u0641 \u0648\u0627\u0644\u062d\u0635\u0635.<\/li>\n
- \u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646<\/strong> (\u0627\u0644\u0646\u0645\u0648 \u0641\u064a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646): \u0645\u0624\u0634\u0631 \u0631\u0627\u0626\u062f \u0644\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629 \u0648\u0645\u0624\u0634\u0631 \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a \u0623\u0633\u0627\u0633\u064a \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628.<\/li>\n
- \u0645\u0639\u062f\u0644\u0627\u062a \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629<\/strong> (\u0627\u0644\u0645\u0631\u062d\u0644\u0629\u2192\u0627\u0644\u0645\u0631\u062d\u0644\u0629 %): \u062a\u062d\u062f\u062f \u0623\u064a\u0646 \u062a\u062a\u0648\u0642\u0641 \u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0648\u0623\u064a \u0645\u0624\u0634\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u064a\u062c\u0628 \u062a\u062d\u0633\u064a\u0646\u0647\u0627.<\/li>\n
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- \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632 \u0648\u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a<\/strong>: \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0646\u0647\u0627\u0626\u064a\u0629 \u0644\u0644\u0641\u0639\u0627\u0644\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0631\u0628\u0637 \u0627\u0644\u0646\u0634\u0627\u0637 \u0628\u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629 \u0648\u062a\u062d\u0642\u0642 \u0645\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u062f\u064a\u0643.<\/li>\n<\/ul>\n
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Key Takeaways Pipeline KPIs are a system, not a single metric \u2014 track a concise suite (pipeline volume, velocity, win rate, latency) to turn activity into predictable outcomes. Measure both leading and lagging indicators: use pipeline volume and lead velocity for prediction, and win rate and closed revenue to validate forecasts. Translate engineering concepts to […]<\/p>\n","protected":false},"author":14928,"featured_media":258646,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-258647","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/posts\/258647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/comments?post=258647"}],"version-history":[{"count":0,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/posts\/258647\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/media\/258646"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/media?parent=258647"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/categories?post=258647"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/ar\/wp-json\/wp\/v2\/tags?post=258647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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- \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0644\u062a\u062a\u0628\u0639:<\/strong> \u0632\u0645\u0646 \u0627\u0644\u0643\u0645\u0648\u0646 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629 (P50\/P95\/P99)\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 (\u0633\u062c\u0644\u0627\u062a\/\u062b\u0627\u0646\u064a\u0629)\u060c \u0645\u0639\u062f\u0644 \u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0638\u0627\u0626\u0641 (%)\u060c \u062a\u0646\u0628\u064a\u0647\u0627\u062a \u0627\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u062e\u0637\u0637\u060c \u0646\u0633\u0628\u0629 \u0627\u0644\u0623\u062d\u062f\u0627\u062b \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629\u060c \u0648\u0639\u062f\u062f \u0627\u0644\u0645\u062d\u0627\u0648\u0644\u0627\u062a\/\u0636\u063a\u0637 \u0627\u0644\u0639\u0648\u062f\u0629.<\/li>\n
- \u0627\u0644\u0645\u062a\u0623\u062e\u0631\u0629 (\u0627\u0644\u0646\u062a\u064a\u062c\u0629)<\/strong>: \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632\u060c \u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629\u060c \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u063a\u0644\u0642\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a (\u0627\u0644\u062a\u0648\u0642\u0639 \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u0641\u0639\u0644\u064a).<\/li>\n
- \u0627\u0644\u0633\u0631\u0639\u0629 \u0648\u0627\u0644\u062c\u0648\u062f\u0629<\/strong>: \u0645\u062a\u0648\u0633\u0637 \u062f\u0648\u0631\u0629 \u0627\u0644\u0635\u0641\u0642\u0629 (\u0627\u0644\u0648\u0642\u062a \u0641\u064a \u0627\u0644\u062e\u0637)\u060c \u0645\u0639\u062f\u0644\u0627\u062a \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 (\u0645\u0646 \u0645\u0631\u062d\u0644\u0629 \u0625\u0644\u0649 \u0645\u0631\u062d\u0644\u0629 %)\u060c \u0639\u0645\u0631 \u0627\u0644\u0641\u0631\u0635\u0629 (\u0639\u062f\u062f \u0627\u0644\u0635\u0641\u0642\u0627\u062a \u0627\u0644\u0642\u062f\u064a\u0645\u0629).<\/li>\n
- \n \u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629 (\u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629)<\/strong><\/p>\n
- \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 (\u0645\u0631\u0643\u0632\u0629):<\/strong> \u0642\u0627\u0626\u0645\u0629 \u0630\u0627\u062a \u0623\u0648\u0644\u0648\u064a\u0629 \u0645\u062b\u0644 \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0633\u0631\u0639\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u062d\u0648\u064a\u0644\u060c \u0648\u0645\u062a\u0648\u0633\u0637 \u062d\u062c\u0645 \u0627\u0644\u0635\u0641\u0642\u0629. \u062a\u0639\u062a\u0628\u0631 \u0647\u0630\u0647 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0628\u0645\u062b\u0627\u0628\u0629 \u0627\u0644\u0646\u062c\u0645 \u0627\u0644\u0634\u0645\u0627\u0644\u064a \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a \u0644\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0648\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0645\u0648\u0627\u0631\u062f.<\/li>\n
- \u0643\u064a\u0641 \u062a\u0628\u062f\u0648 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (KPI):<\/strong> \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0631\u0627\u0626\u062f\u0629 (\u062d\u062c\u0645 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628\u060c \u062a\u063a\u0637\u064a\u0629 \u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628)\u060c \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0633\u0631\u0639\u0629 (\u0645\u0639\u062f\u0644 \u0633\u0631\u0639\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646\u060c \u0645\u062a\u0648\u0633\u0637 \u062f\u0648\u0631\u0629 \u0627\u0644\u0635\u0641\u0642\u0629)\u060c \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062c\u0648\u062f\u0629 (\u0645\u0639\u062f\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0648\u064a\u0644\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u0641\u0648\u0632)\u060c \u0648\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062a\u0634\u063a\u064a\u0644 (\u0627\u0644\u0641\u0631\u0635 \u0627\u0644\u0645\u062a\u0648\u0642\u0641\u0629\u060c \u062f\u0642\u0629 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a).<\/li>\n
- \u0623\u0645\u062b\u0644\u0629 \u0648\u0642\u0648\u0627\u0644\u0628<\/strong> - \u062a\u0634\u0645\u0644 \u0623\u0645\u062b\u0644\u0629 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u062a\u064a \u0623\u0633\u062a\u062e\u062f\u0645\u0647\u0627 \u0627\u0644\u0625\u0646\u062a\u0627\u062c (\u0648\u0638\u0627\u0626\u0641\/\u062b\u0627\u0646\u064a\u0629)\u060c \u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u062d\u0648\u064a\u0644 (%) \u0644\u062e\u0637 \u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\u060c \u0645\u062a\u0648\u0633\u0637 \u0627\u0644\u0648\u0642\u062a \u0644\u0644\u062a\u0639\u0627\u0641\u064a (MTTR) \u0644\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0641\u0627\u0634\u0644\u0629\u060c \u0643\u0645\u0648\u0646 P95 \u0644\u062a\u062f\u0641\u0642\u0627\u062a \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0648\u062f\u0648\u0631\u0627\u062a \u0627\u0644\u062a\u0648\u0642\u0641 \u0644\u0643\u0644 \u0648\u062d\u062f\u0629 \u0639\u0645\u0644. \u064a\u062c\u0628 \u0623\u0646 \u062a\u062a\u0636\u0645\u0646 \u0642\u0627\u0644\u0628 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0627\u0633\u0645 \u0627\u0644\u0645\u0642\u064a\u0627\u0633\u060c \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u060c \u0627\u0644\u0648\u062d\u062f\u0629\u060c \u0627\u0644\u0647\u062f\u0641\u060c \u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u0642\u064a\u0627\u0633\u060c \u0648\u062d\u062f\u0648\u062f \u0627\u0644\u062a\u0646\u0628\u064a\u0647 \u062d\u062a\u0649 \u062a\u062a\u0645\u0643\u0646 \u0627\u0644\u0641\u0631\u0642 \u0645\u0646 \u062a\u0641\u0639\u064a\u0644 \u0627\u0644\u0645\u0631\u0627\u0642\u0628\u0629.<\/li>\n<\/ul>\n
- \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629<\/strong> \u2014 \u0645\u0639\u062f\u0644 \u0625\u0646\u062c\u0627\u0632 \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0641\u064a\u062f (\u0648\u0638\u0627\u0626\u0641\/\u062b\u0627\u0646\u064a\u0629\u060c \u0633\u062c\u0644\u0627\u062a\/\u062b\u0627\u0646\u064a\u0629\u060c \u0623\u0648 IPC \u0641\u064a \u0627\u0644\u062d\u0648\u0633\u0628\u0629). \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0644\u062d\u0648\u0638\u0629 = IPC \u00b7 \u062a\u0631\u062f\u062f \u0627\u0644\u0633\u0627\u0639\u0629 \u0641\u064a \u0627\u0644\u0645\u0639\u0627\u0644\u062c\u0627\u062a\u061b \u0641\u064a \u0645\u0635\u0637\u0644\u062d\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0627\u0639\u062a\u0628\u0631\u0647\u0627 \u0635\u0641\u0642\u0627\u062a \u0645\u063a\u0644\u0642\u0629\/\u0634\u0647\u0631 \u0623\u0648 \u0623\u062d\u062f\u0627\u062b \u0645\u0639\u0627\u0644\u062c\u0629\/\u062b\u0627\u0646\u064a\u0629. \u062a\u0642\u0644\u0644 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0628\u0633\u0628\u0628 \u0627\u0644\u062a\u0648\u0642\u0641\u0627\u062a\u060c \u0648\u0627\u0644\u0636\u063a\u0637 \u0627\u0644\u062e\u0644\u0641\u064a\u060c \u0648\u0627\u0644\u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u0645\u062d\u062c\u0648\u0628\u0629\u060c \u0644\u0630\u0644\u0643 \u0641\u0625\u0646 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629 \u062a\u062d\u062a \u0627\u0644\u062d\u0645\u0644 \u0627\u0644\u062a\u0645\u062b\u064a\u0644\u064a \u0647\u064a \u0645\u0624\u0634\u0631 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a \u0627\u0644\u0630\u064a \u0623\u062a\u0627\u0628\u0639\u0647 \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628 \u0644\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0628\u064a\u0627\u0646\u0627\u062a \u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0646\u0627\u0628\u064a\u0628.<\/li>\n