कौन सा CRM टूल बेहतर है? Pipedrive बनाम Salesforce बनाम Messenger Bot

क्या आपने कभी सोचा है कि कौन सा CRM टूल आपके व्यवसाय के लिए सबसे अच्छा काम करेगा? Pipedrive, Salesforce, Messenger Bot- चुनने के लिए इतने सारे विकल्प हैं! Pipedrive और Salesforce स्पष्ट विकल्प लगते हैं, लेकिन क्या होगा अगर मैं आपको बताऊं कि Messenger Bot आपके जरूरतों के लिए बेहतर विकल्प हो सकता है। इस ब्लॉग पोस्ट में, हम Pipedrive बनाम Salesforce बनाम Messenger Bot की तुलना करेंगे ताकि आप यह जान सकें कि आपके व्यवसाय के लिए सही विकल्प कौन सा है।

हर व्यवसाय को अपनी जरूरतों के लिए सबसे अच्छा CRM सॉफ़्टवेयर चुनना होता है। Pipedrive, Salesforce, और Messenger Bot सभी लोकप्रिय विकल्प हैं जिनमें आपकी कंपनी की उत्पादकता बढ़ाने के लिए कई विशेषताएँ हैं। लेकिन कौन सा बेहतर विकल्प है? Pipedrive का इंटरफ़ेस अधिक सहज है जिसमें अनुकूलन योग्य रिपोर्ट हैं, जबकि Salesforce अधिक कार्यक्षमताओं की विस्तृत श्रृंखला प्रदान करता है। Messenger Bot ग्राहकों के साथ फेसबुक मैसेंजर के माध्यम से बातचीत करके व्यक्तिगत स्पर्श प्रदान करता है। तो निर्णय क्या है? क्या Pipedrive सबसे अच्छा विकल्प है, या यह ग्राहक की पसंद पर निर्भर करेगा?

Pipedrive बनाम Salesforce बनाम Messenger Bot

Pipedrive एक ग्राहक संबंध प्रबंधन (CRM) टूल है जो आपके इनबॉक्स के साथ एकीकृत होता है। Pipedrive का ऐप तीन मिलियन से अधिक व्यवसायों को उनके लीड, बिक्री के अवसर और संपर्कों का प्रबंधन करने में मदद करता है ताकि वे तेजी से अधिक सौदे कर सकें। Pipedrive 150+ देशों और क्षेत्रों में काम करता है, सिलिकॉन वैली में स्टार्टअप से लेकर ब्राजील में बढ़ते उद्यम तक। Pipedrive का Gmail और Outlook के साथ एकीकरण बिक्री कर्मियों के लिए अपने इनबॉक्स से अवसरों को पकड़ने, प्रबंधित करने और ट्रैक करने में आसान बनाता है, चाहे वे घर पर हों या चलते-फिरते, जब भी संलग्न होने का अवसर हो।

सेल्सफोर्स एक ग्राहक संबंध प्रबंधन (CRM) और उद्यम क्लाउड कंप्यूटिंग कंपनी है। Salesforce का मुख्यालय सैन फ्रांसिस्को में है, और इसके कार्यालय दुनिया भर में हैं। Salesforce का प्लेटफ़ॉर्म चार उत्पादों से बना है: सेल्स क्लाउड, सर्विस क्लाउड, मार्केटिंग क्लाउड, और एनालिटिक्स क्लाउड, और छोटे व्यवसायों के लिए मोबाइल ऐप जो मुफ्त से लेकर $20 प्रति माह या अधिक महंगे होते हैं।

मैसेंजर बॉट एक चैटबॉट है जिसे फेसबुक और मैसेंजर द्वारा बनाया गया है जो उपयोगकर्ताओं को कंपनी के साथ बातचीत करने में सक्षम बनाता है। प्राकृतिक भाषा प्रसंस्करण का उपयोग करते हुए, उन्होंने विभिन्न उद्योगों में बड़े पैमाने पर बॉट विकसित करने में सक्षम रहे हैं। 2016 में, मासिक सक्रिय बॉट उपयोगकर्ताओं की संख्या 50% बढ़ गई।

Pipedrive बनाम Salesforce: Pipedrive एक बिक्री प्रबंधन सॉफ़्टवेयर है जो लीड, कार्य और अवसरों को ट्रैक करता है। Pipedrive में अपने उपयोगकर्ताओं के साथ ग्राहक संबंध प्रबंधित करने में मदद करने के लिए एक इन-ऐप चैट फ़ीचर है। Pipedrive में Salesforce की क्षमताएँ नहीं हैं क्योंकि यह केवल उन कंपनियों के लिए लीड ट्रैकिंग प्रदान करता है जो Pipedrive के अन्य उत्पादों का उपयोग करती हैं।

CRM Software

CRM सॉफ़्टवेयर एक प्रकार का सॉफ़्टवेयर है जो आपको ग्राहक संबंध प्रबंधित करने में मदद करता है। Pipedrive, Salesforce, और Messenger Bot सभी CRM टूल हैं। Pipedrive एक बिक्री प्रबंधन उपकरण है जिसमें पाइपलाइन विश्लेषण और संपर्क सूची ट्रैकिंग जैसी विशेषताएँ हैं। Salesforce आपको अपने फोन या टैबलेट डिवाइस पर सौदों को बनाने की क्षमता प्रदान करता है जबकि यह मार्केटिंग उद्देश्यों के लिए सोशल मीडिया साइटों के साथ भी एकीकृत होता है। Messenger Bot एक अपेक्षाकृत नया CRM टूल है जो फेसबुक मैसेंजर के माध्यम से व्यक्तिगत संदेशों की पेशकश करके ग्राहक वफादारी को प्रोत्साहित करता है। Pipedrive और Salesforce उन व्यवसायों के लिए योजनाएँ प्रदान करते हैं जिनमें 25 से कम कर्मचारी हैं और बड़े उद्यमों के लिए, जबकि Messenger Bot केवल छोटे व्यवसायों की योजनाएँ प्रदान करता है।

क्या Pipedrive CRM इतना अच्छा है?

Pipedrive का CRM सिस्टम Pipedrive के व्यवसाय खाते वाले लोगों के लिए उपलब्ध है। Pipedrive में कोई भुगतान योजनाएँ नहीं हैं, जिससे यह एक शानदार विकल्प है यदि आप शुरुआत कर रहे हैं या मासिक शुल्क से बचना चाहते हैं।

• Pipedrive Gmail और Outlook ई-मेल सेवाओं के साथ संगत है। 
• आप Pipedrive से अनलिमिटेड लीड, संपर्क, खाते, उद्धरण बना सकते हैं। Pipedrive में अधिक जटिल परियोजनाओं के लिए दस्तावेज़ और परियोजना प्रबंधन की विशेषताएँ भी हैं।
• Pipedrive के अलर्ट आपको ई-मेल भेजेंगे जब कुछ महत्वपूर्ण होता है, जैसे कि यदि कोई आपके ई-मेल का उत्तर देता है या Pipeline drive में एक नया लीड आता है।
• आप Pipedrives के भीतर कार्य बना सकते हैं और उन्हें विभिन्न उपयोगकर्ताओं को सौंप सकते हैं, ताकि आप जान सकें कि कौन क्या कर रहा है।
• Pipedrive में एक CRM प्लगइन भी है जो Slack के लिए है ताकि आप अपने सभी प्रोजेक्ट्स को एक ही जगह पर ट्रैक कर सकें।

Pipedrive का मोबाइल ऐप अपनी वेबसाइट पर उपलब्ध अधिकांश सुविधाएँ प्रदान करता है, लेकिन कुछ सुविधाएँ जैसे Pipelinedrives और Pipedrive अभी मोबाइल ऐप पर नहीं आई हैं। Pipedrive एक मुफ्त योजना प्रदान करता है जो आपको केवल एक खाता, 30 लीड और दो संपर्क बनाने की अनुमति देती है।

Salesforce CRM कितना अच्छा है?

Salesforce CRM एक संपर्क प्रबंधन प्रणाली है जो 1999 से मौजूद है। Salesforce CRM एक क्लाउड-आधारित ग्राहक संबंध प्रबंधन (CRM) प्लेटफ़ॉर्म है जो लीड, अवसरों, और खातों का प्रबंधन करता है और ई-मेल अभियानों या सोशल मीडिया कार्यक्रमों जैसी मार्केटिंग कार्यों को निष्पादित करता है।

Salesforce offers two flavors: Lightning Experience and Classic experience.

The Classic experience is similar to the old Salesforce CRM, while Lightning Experience has a modern design that provides more functionality. The Pipedrive customer relationship management (CRM) software operates on top of any browser, so it does not matter if you are using an up-to-date Chrome version with all the latest updates and a fast internet connection. Pipedrive is built around the idea of creating a single customer view that integrates all data from different sources in one place, including contacts and opportunities.

The Salesforce CRM Software options are Pipedrive, Pipeliner CRM, and Pipewire. They offer many features and software.

Salesforce CRM software advice: Pipedrive is an all-in-one CRM that provides a great customer experience across the board. Pipeliner CRM offers more of an enterprise solution, while Pipewire can help you manage your marketing campaigns and integrate them into Salesforce CRM.

The Task Management of Salesforce CRM software is Pipedrive, Pipeliner CRM, and Pipewire.

क्या Messenger Bot का CRM अच्छा है?

Messenger Bot’s CRM platform promises to be the most intuitive and user-friendly CRM in the market.

Messenger Bot’s interface is a chatbot that can answer customer inquiries, book appointments, or even place an order for you – all without having to go through your e-mail inbox.

Messenger Bots’ integration with Facebook Messenger allows customers to ask questions and get responses from a bot without leaving the app.

Messenger Bot’s CRM is currently in its beta testing phase, but it looks like this as-of-March 2019 “CRM” will be one of the most sought-after tools for businesses by 2020.

It is an easy-to-use CRM with great features, making it one of the best CRMs out there.

It’s got e-mail integration and e-mail templates, which Pipedrive and Salesforce do not have.

It has a chatbot that can answer customer inquiries, book appointments, or even place orders for you – all without having to go through your e-mail inbox.

क्या Pipedrive, Salesforce से बेहतर है?

Pipedrive vs Salesforce is a question that comes up often, and Pipedrive has some advantages. Pipedrive does not require an annual contract fee like Salesforce does (though they have their costs).

Pipedrive may be similar to Salesforce, but Pipedrive offers a few different features. Pipedrive is easier to use, and the dashboard interface makes it much more user-friendly than Salesforce. Pipedrive also provides an unlimited number of users as part of their pricing plans which might be better for some smaller businesses or startups.

Pipedrive’s main drawback is that it doesn’t have a mobile app, which means that Pipedrive is not as accessible on the go. Salesforce’s main drawback is that it can be challenging to use, and Pipedrive may require some practice to understand everything.

The price and ease of use make Pipedrive a winner, while Salesforce wins for more advanced features. 

Salesforce head to head with Pipedrive. Pipedrive’s main drawbacks are that it doesn’t have a mobile app, which means Pipedrive is not as accessible on the go, and Salesforce has more advanced features than Pipedrive.

Salesforce essentials do not come with Pipedrive’s pricing plans, but Pipedrive conditions are included for free. Pipedrive has a lower price and is easier to use, making Pipedrive the winner in this head-to-head.

क्या Pipedrive एक अच्छा CRM है?

Pipedrive offers many more features and software than Salesforce, such as Pipedrive’s ability to track time. Pipedrive also has a much better interface than Messenger Bot or Salesforce. Pipedrive is more expensive than the other two CRM tools, but you may find it worthwhile for all your needs.

It’s CRM Software is straightforward to use with just a few clicks. Pipedrive offers many more features than Salesforce and Messenger Bot, but Pipedrive is not free.

Pipedrive’s CRM Software is very user-friendly, with an intuitive interface that makes it easier for you to manage your sales pipeline and keep track of leads – even if you don’t know what a lead is. Pipedrive is perfect for small to medium-sized businesses looking for a CRM that will grow with them or companies just starting and need something beyond e-mail but cheaper than Salesforce.

क्या Pipedrive Salesforce के साथ काम करता है?

Pipedrive offers many more features and software than Salesforce, such as Pipedrive’s ability to track time. Pipedrive also has a much better interface than Messenger Bot or Salesforce. Pipedrive is more expensive than the other two CRM tools, but you may find it worthwhile for all your needs.

It’s CRM Software is straightforward to use with just a few clicks. Pipedrive offers many more features than Salesforce and Messenger Bot, but Pipedrive is not free.

Pipedrive’s CRM Software is very user-friendly, with an intuitive interface that makes it easier for you to manage your sales pipeline and keep track of leads – even if you don’t know what a lead is. Pipedrive is perfect for small to medium-sized businesses looking for a CRM that will grow with them or companies just starting and need something beyond e-mail but cheaper than Salesforce.

क्या Salesforce से बेहतर कोई CRM है?

Messenger Bot is better than Pipedrive and Salesforce.

It’s free to use – you don’t need a credit card or payment information, so it is very affordable.

The Messenger app can be used on your phone and desktop devices, making it easy to access the bot from anywhere with an internet connection without downloading yet another google app.

Its overall features are much better than Pipedrive or Salesforce.
It can handle your customer service and sales needs seamlessly, so you don’t have to spend hours inputting data every day.

This includes the ability to create a lead, send out a message for leads that are not responding, set up automation based on specific criteria (such as if they’re a paying customer), and so much more.

It offers many significant benefits over Pipedrive or Salesforce, making it the better choice for most businesses.

Their support center is top-notch, with a live chat service offered around the clock and an expansive knowledge base. Their customer management is also much better than Pipedrive or Salesforce.

The customer data is automatically synced with your other apps, and you can even set up notifications for important events.

The only thing that falls short is the lack of a Pipedrive or Salesforce integration, but this isn’t as big of an issue since you’ll still be able to use Messenger’s chatbot capabilities.

The available integrations for Messenger Bot are plentiful, including Gmail and Amazon.

Messenger Bot is the better option for most businesses because of how easy it is to use and the benefits that come along with its service. But Pipedrive or Salesforce still have their own merits as well.

सेल्स टीम

The sales activity of Pipedrive is minimal, as Pipedrive does not allow you to capture sales goals. Salesforce provides a robust CRM that has many of the features your team members needs for success. Messenger Bot allows better visibility into what’s happening in the pipeline and with prospects because it syncs with Pipedrive.

The sales rep of Messenger Bot can do anything that Pipedrive can. Pipedrive is a CRM tool for sales teams, while Messenger Bot is more of an AI-powered assistant to help close deals faster and with less hassle.

The Sales Team members at Pipedrive cannot do more than basic tasks such as sending e-mails and creating and updating contacts. Pipedrive also doesn’t offer CRM capabilities for sales teams, while Salesforce does have CRMs designed explicitly for this need.

The Messenger Bot is an artificial intelligence chatbot that syncs with Pipedrive, making it easy for Sales Reps to stay on top of leads and prospects, book meetings, track activity, follow up with contacts. Pipedrive has been a CRM tool for sales teams since 2008, while Messenger Bot was launched in 2016.

Their sales process are different. Pipedrive is more of an e-mail campaigns CRM solution, while Salesforce is a comprehensive, full-service customer relationship management software that’s been around since 1999. Messenger Bot does not offer any form of compatibility with other programs, and it doesn’t have the same extensive capabilities as Pipedrive or Salesforce.

Messenger bot has 2500 monthly active users. Pipedrive has 155,000 monthly active users, and Salesforce has 100 million in total.

Messenger Bot is a new tool that connects with Pipedrive to make it easier for sales representatives to stay on top of leads and prospects, book meetings, track activity, and follow up with contacts.

The marketing team also has Pipedrive to use for e-mail campaigns and lead analysis.

Pipedrive सेल्स क्लाउड

The sales pipeline of Pipedrive, Pipedrive Sales Cloud, is a set of tools for salespeople to manage their leads and opportunities. The tool allows you to track your deals in one place, organize them into stages with milestones that are transparently followed by Pipedrive’s algorithm called Pipelining.

You can use Pipelining to create follow-up alerts or send a reminder to your team when the deal is nearing an important milestone. Pipedrive Sales Cloud can also be used with Pipelining for SaaS companies with recurring revenue and usage-based pricing models.

Pricing Pipedrive Sales Cloud starts at $49 per month with a 14-day free trial. Pipedrive also offers Pipedrive Lite for only managing their pipeline and not the company’s pipelines, which costs $19 per user each month.

Specific deals are more important than others. Pipedrive Sales Cloud gives you the tools to assign prices and values to sales, which can help set priorities for your team and understand how much a deal is worth when it comes time to negotiate terms or close the sale.

Salesforce सेल्स क्लाउड

Salesforce’s complex sales pipelines and intelligent forecasting are unmatched. Pipedrive doesn’t have them, and Messenger Bot can’t fully replicate these features.

It has an arguably better CRM tool for sales than Pipedrive or Messenger Bot.

It’s easier to track the progress of a prospect with Salesforce than Pipedrive or Messenger Bot.

Salesforce-based CRM tools come with a lower price than Pipedrive or Messenger Bot. Salesforce University is a great way to get started with Salesforce.

Salesforce is also suitable for salespeople working remotely because of the excellent mobile support and web-based tools. Pipedrive has no mobile app, so it’s hard to use Pipedrive on your phone or tablet, which can be an issue if you’re traveling a lot.

The company is a multibillion-dollar company that is trusted by many. Pipedrive and Messenger Bot are not as well known, which can be an issue for some people who don’t want to use a lesser-known tool.

Messenger Bot Sales Cloud

Messenger Bot’s integration options and tools are basic features that are needed by many businesses. When you need to set up a bot for your company, Messenger Bot’s Sales Cloud is the easiest of them all and only costs $50/month on average. Pipedrive also integrates with Facebook, but it does not have as much access or features like Messenger Bot that are free with its basic plan.

The customer data would be entirely in Facebook’s hands, and it can be difficult to extract if the company decides to cancel its account. Pipedrive is also $50, but with a basic plan that only manages leads on Pipedrive, which are not as valuable as Salesforce or Messenger Bot for customer data management purposes.

The lead generation features are Pipedrive’s strength, and it is the cheapest of them all. Salesforce comes in second for lead generation features but can be expensive as Pipedrive. Messenger Bot falls to last because you need a plan and money for more than leads generated on Facebook, whereas Pipedrive has plans starting at $50/billed annually.

User’s own experiences: Pipedrive has the most accessible and most intuitive interface to use. Pipedrive is also $50, which isn’t too expensive for a CRM that leads generation. Pipedrive’s basic plan starts at $50/billed annually but doesn’t have some of Salesforce or Messenger Bot’s features and tools like customer data management. You won’t be getting any wasted time and can save time with Messenger Bot’s team, which is very helpful.