{"id":252530,"date":"2024-04-23T06:02:45","date_gmt":"2024-04-23T13:02:45","guid":{"rendered":"https:\/\/messengerbot.app\/revolutionizing-customer-support-unveiling-the-best-ai-chatbots-and-conversational-ai-examples\/"},"modified":"2026-04-12T13:34:12","modified_gmt":"2026-04-12T20:34:12","slug":"%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90-%ed%98%81%ec%8b%a0-%ec%b5%9c%ea%b3%a0%ec%9d%98-ai-%ec%b1%97%eb%b4%87-%eb%b0%8f-%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%82%ac%eb%a1%80-%ea%b3%b5%ea%b0%9c","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/ko\/revolutionizing-customer-support-unveiling-the-best-ai-chatbots-and-conversational-ai-examples\/","title":{"rendered":"\uace0\uac1d \uc9c0\uc6d0 \ud601\uc2e0: \ucd5c\uace0\uc758 AI \ucc57\ubd07 \ubc0f \ub300\ud654\ud615 AI \uc0ac\ub840 \uacf5\uac1c"},"content":{"rendered":"<input type=\"hidden\" value=\"\" data-essbispostcontainer=\"\" data-essbisposturl=\"https:\/\/messengerbot.app\/ko\/revolutionizing-customer-support-unveiling-the-best-ai-chatbots-and-conversational-ai-examples\/\" data-essbisposttitle=\"Revolutionizing Customer Support: Unveiling the Best AI Chatbots and Conversational AI Examples\" data-essbishovercontainer=\"\"><p>\uace0\uac1d \uc9c0\uc6d0 \ud5a5\uc0c1\uc740 \ud0c1\uc6d4\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0 \uace0\uac1d\uacfc\uc758 \uc7a5\uae30\uc801\uc778 \uad00\uacc4\ub97c \uad6c\ucd95\ud558\ub824\ub294 \uae30\uc5c5\uc758 \ucd5c\uc6b0\uc120 \uacfc\uc81c\uc785\ub2c8\ub2e4. \uc624\ub298\ub0a0\uc758 \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \uc138\uc0c1\uc5d0\uc11c \ud6a8\uc728\uc801\uc774\uace0 \uac1c\uc778\ud654\ub41c 24\uc2dc\uac04 \uc9c0\uc6d0\uc5d0 \ub300\ud55c \uc218\uc694\uac00 \uae09\uc99d\ud558\uba74\uc11c \uae30\uc5c5\ub4e4\uc740 \ud601\uc2e0\uc801\uc778 \uc194\ub8e8\uc158\uc744 \ud0d0\uc0c9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. AI \ucc57\ubd07\uacfc \ub300\ud654\ud615 AI\uac00 \ub4f1\uc7a5\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \ud658\uacbd\uc744 \ud601\uc2e0\ud55c \uac8c\uc784 \uccb4\uc778\uc800 \uae30\uc220\uc785\ub2c8\ub2e4. \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \ubc0f \uae30\uacc4 \ud559\uc2b5 \uc54c\uace0\ub9ac\uc998\uc73c\ub85c \uad6c\ub3d9\ub418\ub294 \uc774\ub7ec\ud55c \uc9c0\ub2a5\ud615 \uac00\uc0c1 \ube44\uc11c\ub294 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \uc7ac\uc815\uc758\ud558\uba70, \uc6d0\ud65c\ud558\uace0 \uc989\uac01\uc801\uc774\uba70 \ube44\uc6a9 \ud6a8\uc728\uc801\uc778 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774 \ud3ec\uad04\uc801\uc778 \uac00\uc774\ub4dc\uc5d0\uc11c\ub294 \uace0\uac1d \uc9c0\uc6d0\uc744 \uc704\ud55c AI \ucc57\ubd07\uc758 \uc138\uacc4\ub97c \ud0d0\uad6c\ud558\uace0, \ucd5c\uace0\uc758 \uc635\uc158, \ub300\ud654\ud615 AI \uc0ac\ub840, \ucc57\ubd07\uc774 \uc2e4\uc81c\ub85c \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc744 \ub300\uccb4\ud560 \uc218 \uc788\ub294\uc9c0\uc5d0 \ub300\ud55c \uc5f4\ub764 \ub17c\uc7c1\uc744 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc2e4\uc81c \uc0ac\uc6a9 \uc0ac\ub840\ub97c \uac80\ud1a0\ud558\uace0 \uc774\ub7ec\ud55c \ucd5c\ucca8\ub2e8 \uc194\ub8e8\uc158\uc744 \ud65c\uc6a9\ud558\ub294 \uc8fc\uc694 \ube0c\ub79c\ub4dc\ub97c \uac15\uc870\ud558\uba70 AI\uac00 \uc9c0\uc6d0\ud558\ub294 \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ubbf8\ub798\uc5d0 \ub300\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h2>I. \uace0\uac1d \uc9c0\uc6d0\uc744 \uc704\ud55c \ucd5c\uace0\uc758 AI \ucc57\ubd07\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n<h3>A. \uace0\uac1d \uc9c0\uc6d0 \ucc57\ubd07 \ubb34\ub8cc: AI \uace0\uac1d \uc11c\ube44\uc2a4 \ubd07\uc758 \uc774\uc810<\/h3>\n<p>\uc624\ub298\ub0a0\uc758 \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uae30\uc5c5\ub4e4\uc740 \uace0\uac1d \uc9c0\uc6d0 \uc6b4\uc601\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \ud0c1\uc6d4\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \ud601\uc2e0\uc801\uc778 \ubc29\ubc95\uc744 \ubaa8\uc0c9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f9\ud55c \uc8fc\ubaa9\uc744 \ubc1b\uace0 \uc788\ub294 \uc194\ub8e8\uc158 \uc911 \ud558\ub098\ub294 AI \uae30\ubc18 \ucc57\ubd07\uc758 \ud1b5\ud569\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\ub2a5\ud615 \uac00\uc0c1 \ube44\uc11c\ub4e4\uc740 24\/7 \uac00\uc6a9\uc131, \uc989\uac01\uc801\uc778 \uc751\ub2f5 \uc2dc\uac04, \uc5ec\ub7ec \ubb38\uc758\ub97c \ub3d9\uc2dc\uc5d0 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \ub2a5\ub825 \ub4f1 \ub2e4\uc591\ud55c \uc774\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc640 \uba38\uc2e0 \ub7ec\ub2dd \uc54c\uace0\ub9ac\uc998\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368, AI \ucc57\ubd07\uc740 \uace0\uac1d\uc758 \uc9c8\ubb38\uc744 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ubc29\uc2dd\uc73c\ub85c \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d \uc9c0\uc6d0\uc758 \uc804\ubc18\uc801\uc778 \ud6a8\uc728\uc131\uc744 \uac1c\uc120\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc0ac\uc6a9\uc790\uc5d0\uac8c \ub9e4\ub044\ub7fd\uace0 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub9ce\uc740 \uc8fc\uc694 \ucc57\ubd07 \ud50c\ub7ab\ud3fc\uc740 \ubb34\ub8cc\ub85c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \ubc84\uc804\uc744 \uc81c\uacf5\ud558\uc5ec \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \uae30\uc5c5\uc774 \uc811\uadfc\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubb34\ub8cc \uace0\uac1d \uc9c0\uc6d0 \ucc57\ubd07\uc740 \uc6f9\uc0ac\uc774\ud2b8, \ubaa8\ubc14\uc77c \uc571 \ubc0f \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc\uc5d0 \uc27d\uac8c \ud1b5\ud569\ub420 \uc218 \uc788\uc5b4 \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d\uc744 \uc704\ud55c \uc77c\uad00\ub418\uace0 \ud3b8\ub9ac\ud55c \uc9c0\uc6d0 \ucc44\ub110\uc744 \uad6c\ucd95\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/p>\n<p>\ub354\uc6b1\uc774, AI \ucc57\ubd07\uc740 \uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38\uc5d0 \ub300\ud55c \ub2f5\ubcc0, \uc8fc\ubb38 \uc0c1\ud0dc \uc5c5\ub370\uc774\ud2b8 \uc81c\uacf5, \uace0\uac1d\uc774 \uc140\ud504 \uc11c\ube44\uc2a4 \uc635\uc158\uc744 \ud1b5\ud574 \uc548\ub0b4\ud558\ub294 \ub4f1\uc758 \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774 \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc758\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uc6b4\uc601 \ube44\uc6a9\uc744 \uc808\uac10\ud558\ub294 \uacb0\uacfc\ub97c \uac00\uc838\uc635\ub2c8\ub2e4.<\/p>\n<p>\ucc57\ubd07 \uae30\uc220\uc758 \ucd5c\uc804\uc120\uc5d0 \uc788\ub294 AI \uae30\ubc18 \ud68c\uc0ac\ub85c\uc11c, \uc6b0\ub9ac\ub294 \uc774\ub7ec\ud55c \uc194\ub8e8\uc158\uc774 \uace0\uac1d \uc9c0\uc6d0 \uc6b4\uc601\uc5d0 \uac00\uc838\ub2e4\uc8fc\ub294 \uc5c4\uccad\ub09c \uac00\uce58\ub97c \uc774\ud574\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ucd5c\ucca8\ub2e8 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ea%b8%b0%eb%b0%98-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4-%eb%b4%87%ec%9d%b4-%ea%b7%80%ec%82%ac%ec%9d%98-%eb%b8%8c%eb%9e%9c%eb%93%9c-%ec%a7%80%ec%9b%90-%ea%b2%bd%ed%97%98%ec%9d%84-%ed%96%a5\/\">AI \uae30\ubc18 \uace0\uac1d \uc11c\ube44\uc2a4 \ubd07<\/a>, \uae30\uc5c5\uc740 \uc9c0\uc6d0 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \ub192\uc774\uba70, \uac01 \uc0b0\uc5c5\uc5d0\uc11c \uacbd\uc7c1 \uc6b0\uc704\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>B. \ucc57\ubd07 \uace0\uac1d \uc11c\ube44\uc2a4 \uc194\ub8e8\uc158\uc758 \uc608: \uc778\uae30 \uc788\ub294 \uc635\uc158<\/h3>\n<p>\ucc57\ubd07 \uace0\uac1d \uc11c\ube44\uc2a4 \uc194\ub8e8\uc158 \uc2dc\uc7a5\uc740 \ube60\ub974\uac8c \ud655\uc7a5\ub418\uace0 \uc788\uc73c\uba70, \uac15\ub825\ud55c \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\ub294 \uc5ec\ub7ec \uc8fc\ubaa9\ud560 \ub9cc\ud55c \ud50c\ub7ab\ud3fc\uc774 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uc778\uae30 \uc788\ub294 \uc635\uc158\uc758 \uba87 \uac00\uc9c0 \uc608\uc785\ub2c8\ub2e4:<\/p>\n<ol>\n<li><strong>Zendesk Chat:<\/strong> Zendesk\uc758 \uace0\uac1d \uc11c\ube44\uc2a4 \ud50c\ub7ab\ud3fc\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub41c \uc774 \uc194\ub8e8\uc158\uc740 \uc634\ub2c8\ucc44\ub110 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uba70, \uc758\ub3c4 \uc778\uc2dd \ubc0f \uc790\ub3d9 \uc751\ub2f5\uc744 \uc704\ud574 AI\ub97c \ud65c\uc6a9\ud569\ub2c8\ub2e4. <a href=\"https:\/\/www.zendesk.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Zendesk<\/a> \uace0\uac1d \uc11c\ube44\uc2a4 \uc0b0\uc5c5\uc758 \uc120\ub450\uc8fc\uc790\ub85c, \uc2e0\ub8b0\ud560 \uc218 \uc788\uace0 \uae30\ub2a5\uc774 \ud48d\ubd80\ud55c \ucc57\ubd07 \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>Drift AI:<\/strong> \uc778\uac04\uacfc AI \uc0c1\ud638\uc791\uc6a9\uc744 \uacb0\ud569\ud558\uc5ec, <a href=\"https:\/\/www.drift.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">\ub4dc\ub9ac\ud504\ud2b8<\/a> \uac01 \uace0\uac1d\uc758 \uace0\uc720\ud55c \uc694\uad6c\uc5d0 \ub9de\ucd98 \ub300\ud654\ud615 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\ub2a5\uc744 \ud1b5\ud574 \ub9e5\ub77d \uc774\ud574\uc640 \uac1c\uc778\ud654\ub41c \uc751\ub2f5\uc774 \uac00\ub2a5\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>IBM Watson Assistant:<\/strong> IBM\uc758 \uc720\uba85\ud55c AI \uae30\uc220\ub85c \uad6c\ub3d9\ub418\ub294 \uc774 \ucc57\ubd07\uc740 \uc790\uc5f0\uc5b4 \uc774\ud574\uc640 \uae30\uacc4 \ud559\uc2b5\uc744 \ud65c\uc6a9\ud558\uc5ec \uc790\uc5f0\uc2a4\ub7ec\uc6b4 \ub300\ud654\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc0ac\uc804 \uad6c\ucd95\ub41c \uc0b0\uc5c5\ubcc4 \ucc57\ubd07\uc744 \uc81c\uacf5\ud558\uba70 \ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub429\ub2c8\ub2e4.<\/li>\n<li><strong>Amazon Lex:<\/strong> \uc544\ub9c8\uc874\uc758 \ub300\ud654\ud615 \uc778\ud130\ud398\uc774\uc2a4 \uad6c\ucd95 \uc11c\ube44\uc2a4\ub294 \uc790\ub3d9 \uc74c\uc131 \uc778\uc2dd \ubc0f \uc790\uc5f0\uc5b4 \uc774\ud574\ub97c \ud65c\uc6a9\ud569\ub2c8\ub2e4. <a href=\"https:\/\/aws.amazon.com\/lex\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc544\ub9c8\uc874 \ub809\uc2a4<\/a> \uae30\uc5c5\uc774 \ub9e4\uc6b0 \ub9e4\ub825\uc801\uc774\uace0 \uc9c0\ub2a5\uc801\uc778 \ucc57\ubd07\uc744 \ub9cc\ub4e4 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uad6c\uae00 \ub2e4\uc774\uc5bc\ub85c\uadf8\ud50c\ub85c\uc6b0:<\/strong> \uad6c\uae00\uc758 \uae30\uacc4 \ud559\uc2b5 \uae30\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec, Dialogflow\ub294 \uc758\ub3c4 \uc778\uc2dd \ubc0f \ub9e5\ub77d \uc778\uc2dd \uc751\ub2f5\uc5d0\uc11c \ub6f0\uc5b4\ub0a9\ub2c8\ub2e4. \uc5ec\ub7ec \uc5b8\uc5b4\ub97c \uc9c0\uc6d0\ud558\uba70 \ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc\uacfc \ud1b5\ud569\ub418\uc5b4 \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07\uc5d0 \uc801\ud569\ud55c \uc120\ud0dd\uc774 \ub429\ub2c8\ub2e4.<\/li>\n<\/ol>\n<p>\uc774 \ucc57\ubd07 \uc194\ub8e8\uc158\uc740 \uac15\ub825\ud55c AI \uae30\ub2a5, \uae30\uc874 \uc2dc\uc2a4\ud15c\uacfc\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569, \uadf8\ub9ac\uace0 \ud5a5\uc0c1\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc704\ud55c \uc9c0\uc18d\uc801\uc778 \ud559\uc2b5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ucd5c\uc0c1\uc758 \uc635\uc158\uc744 \ud3c9\uac00\ud560 \ub54c\ub294 \ud2b9\uc815 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d, \uc608\uc0b0 \uc81c\uc57d, \uae30\uc874 \uae30\uc220 \uc2a4\ud0dd\uacfc \uac19\uc740 \uc694\uc18c\ub97c \uace0\ub824\ud558\ub294 \uac83\uc774 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/p>\n<p>\uac00\ud2b8\ub108\uc758 \ub9e4\uc9c1 \ucffc\ub7f0\ud2b8\uc640 \uac19\uc740 \uad8c\uc704 \uc788\ub294 \ucd9c\ucc98, <a href=\"https:\/\/www.g2.com\/categories\/chatbots\" target=\"_blank\" rel=\"noopener noreferrer\">G2 Crowd \ub9ac\ubdf0<\/a>, \uadf8\ub9ac\uace0 \uc0b0\uc5c5 \ube14\ub85c\uadf8\ub294 \uac00\uc7a5 \uc801\ud569\ud55c \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \uc120\ud0dd\ud558\uae30 \uc704\ud55c \ucd5c\uc2e0 \ud2b8\ub80c\ub4dc\uc640 \ubaa8\ubc94 \uc0ac\ub840\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2024\/04\/customer-support-chatbot-2024-04-23T130158.000Z.png\" alt=\"\" title=\"\"><\/img><br \/>\n\ub2e4\uc74c\uc740 \uc804\ub7b5\uc801 \ud0a4\uc6cc\ub4dc, \ub0b4\ubd80 \ub9c1\ud06c \ubc0f \uad00\ub828 \uc678\ubd80 \ub9c1\ud06c\ub97c \ud1b5\ud569\ud55c \uc694\uccad\ub41c \uc139\uc158\uc758 \ub0b4\uc6a9\uc785\ub2c8\ub2e4:<\/p>\n<h2>II. \uace0\uac1d \uc9c0\uc6d0\uc744 \uc704\ud55c \ub300\ud654\ud615 AI\ub780 \ubb34\uc5c7\uc778\uac00?<\/h2>\n<p>\uace0\uac1d \uc9c0\uc6d0\uc744 \uc704\ud55c \ub300\ud654\ud615 AI <a href=\"https:\/\/www.synthesia.io\/blog\/customer-service-chatbot-ai\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc9c0\uc6d0 \ucc57\ubd07<\/a> \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \ubc0f \uae30\uacc4 \ud559\uc2b5 \uae30\uc220\uc758 \ud1b5\ud569\uc744 \uc758\ubbf8\ud558\uba70, \uc774\ub97c \ud1b5\ud574 \uace0\uac1d\uacfc \uac00\uc0c1 \ube44\uc11c \ub610\ub294 \ucc57\ubd07 \uac04\uc758 \uc778\uac04\uacfc \uac19\uc740 \uc0c1\ud638\uc791\uc6a9\uc774 \uac00\ub2a5\ud574\uc9d1\ub2c8\ub2e4. \uc774 AI \uae30\ubc18 \uc811\uadfc \ubc29\uc2dd\uc740 \uae30\uc5c5\uc774 \uac1c\uc778\ud654\ub418\uace0 \ub9e5\ub77d\uc5d0 \ub9de\uc73c\uba70 \ud6a8\uc728\uc801\uc778 <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ea%b8%b0%eb%b0%98-%ea%b3%a0%ea%b0%9d-%ec%83%81%ed%98%b8%ec%9e%91%ec%9a%a9-%eb%8f%84%ea%b5%ac%ea%b0%80-%eb%8d%94-%ea%b9%8a%ec%9d%80-%ec%97%b0%ea%b2%b0%ec%9d%84-%ed%98%95%ec%84%b1%ed%95%98%ec%97%ac\/\">\uace0\uac1d \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/a> \ub2e4\uc591\ud55c \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \ud1b5\ud574.<\/p>\n<h3>A. \ub300\ud654\ud615 AI \uc774\ud574\ud558\uae30: \ucc57\ubd07 \ub300\ud654 \uc608\uc2dc<\/h3>\n<p>\uace0\uac1d \uc9c0\uc6d0\uc744 \uc704\ud55c \ub300\ud654\ud615 AI\uc758 \uc8fc\uc694 \uae30\ub2a5\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n<ol>\n<li>\uc790\uc5f0\uc5b4 \uc774\ud574(NLU): \ub300\ud654\ud615 AI \uc2dc\uc2a4\ud15c\uc740 \uc18d\uc5b4, \uad00\uc6a9\uad6c \ubc0f \ubaa8\ud638\uc131\uc744 \ud3ec\ud568\ud55c \uc778\uac04 \uc5b8\uc5b4\ub97c \uc774\ud574\ud558\uace0 \ud574\uc11d\ud560 \uc218 \uc788\uc5b4 \uc6d0\ud65c\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 \uac00\ub2a5\ud569\ub2c8\ub2e4.<\/li>\n<li>\uc758\ub3c4 \uc778\uc2dd: \uace0\uac1d \ubb38\uc758\uc758 \ub9e5\ub77d\uacfc \uc758\ub3c4\ub97c \ubd84\uc11d\ud568\uc73c\ub85c\uc368 \ub300\ud654\ud615 AI\ub294 \uad00\ub828\uc131 \uc788\uace0 \uc815\ud655\ud55c \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\uc5ec \uc9c0\uc6d0 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\uac1c\uc778\ud654: \uace0\uac1d \ub370\uc774\ud130 \ubc0f \uc0c1\ud638\uc791\uc6a9 \uae30\ub85d\uc758 \ubd84\uc11d\uc744 \ud1b5\ud574 <a href=\"https:\/\/messengerbot.app\/ko\/%eb%b8%8c%eb%9e%9c%eb%93%9c-%ed%96%a5%ec%83%81-%ea%b3%a0%ea%b0%9d-%ec%a4%91%ec%8b%ac-%ec%b6%94%ec%a0%81%ec%9d%b4-%eb%aa%a8%eb%93%a0-%ec%83%81%ed%98%b8%ec%9e%91%ec%9a%a9%ec%9d%84-%ed%96%a5%ec%83%81\/\">\ub300\ud654\ud615 AI\ub294 \uac1c\uc778\uc758 \ud544\uc694\uc5d0 \ub9de\ucd98 \uac1c\uc778\ud654\ub41c \ucd94\ucc9c \ubc0f \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/a>, \ub300\ud654\ud615 AI\ub294 \uac1c\uc778\uc758 \ud544\uc694\uc5d0 \ub9de\ucd98 \uac1c\uc778\ud654\ub41c \ucd94\ucc9c \ubc0f \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\ub2e4\uad6d\uc5b4 \uc9c0\uc6d0: \uc5ec\ub7ec \uc5b8\uc5b4\ub97c \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc744 \uac16\ucd98 \ub300\ud654\ud615 AI\ub294 \uae00\ub85c\ubc8c \uace0\uac1d \uc9c0\uc6d0\uc744 \ucd09\uc9c4\ud558\uc5ec \uc811\uadfc\uc131\uacfc \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4. \ud655\uc778\ud574 \ubcf4\uc138\uc694 <a href=\"https:\/\/www.microsoft.com\/en-us\/translator\/\" target=\"_blank\" rel=\"noopener\">Microsoft Translator<\/a> \ub2e4\uad6d\uc5b4 AI \ubc88\uc5ed \ub3c4\uad6c\uc758 \uc608.<\/li>\n<li>\uc9c0\uc18d\uc801\uc778 \ud559\uc2b5: \ub300\ud654\ud615 AI \uc2dc\uc2a4\ud15c\uc740 \uae30\uacc4 \ud559\uc2b5 \uc54c\uace0\ub9ac\uc998\uc744 \ud65c\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790 \uc0c1\ud638\uc791\uc6a9 \ubc0f \ud53c\ub4dc\ubc31\uc744 \uae30\ubc18\uc73c\ub85c \uc774\ud574 \ubc0f \uc751\ub2f5 \ub2a5\ub825\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ud569\ub2c8\ub2e4.<\/li>\n<\/ol>\n<p>\ub300\ud654\ud615 AI\ub97c \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uace0\uac1d \uc9c0\uc6d0 \uc6b4\uc601\uc5d0\uc11c \uc751\ub2f5 \uc2dc\uac04 \ub2e8\ucd95, \ud6a8\uc728\uc131 \uc99d\uac00, \uace0\uac1d \ub9cc\uc871\ub3c4 \ud5a5\uc0c1 \ub4f1 \uc0c1\ub2f9\ud55c \uac1c\uc120\uc744 \uc774\ub8f0 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \ub300\ud654\ud615 AI\ub294 \uace0\uac1d \ud589\ub3d9 \ubc0f \uc120\ud638\ub3c4\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\uc5ec \uc9c0\uc6d0 \uc804\ub7b5 \ucd5c\uc801\ud654\ub97c \uc704\ud55c \ub370\uc774\ud130 \uae30\ubc18 \uc758\uc0ac \uacb0\uc815\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n<h3>B. \ucc57\ubd07 \uc0ac\ub840 \ubc0f \uc0ac\uc6a9 \uc0ac\ub840: \uace0\uac1d \uacbd\ud5d8 \ud5a5\uc0c1<\/h3>\n<p>\ub300\ud654\ud615 AI \ucc57\ubd07\uc740 \uace0\uac1d \uc9c0\uc6d0 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uace0 \uc804\ubc18\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc5d0\uc11c \ub110\ub9ac \ucc44\ud0dd\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, <a href=\"https:\/\/www.drift.com\/\" target=\"_blank\" rel=\"noopener\">\ub4dc\ub9ac\ud504\ud2b8<\/a>, \uc120\ub3c4\uc801\uc778 \ub300\ud654\ud615 \ub9c8\ucf00\ud305 \ud50c\ub7ab\ud3fc\uc740 \uc6f9\uc0ac\uc774\ud2b8 \ubc29\ubb38\uc790\uc640 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc18c\ud1b5\ud558\uace0 \uc9c8\ubb38\uc5d0 \ub2f5\ud558\uba70 \uc2ec\uc9c0\uc5b4 \uc601\uc5c5 \ud300\uc744 \uc704\ud55c \ub9ac\ub4dc\ub97c \uc790\uaca9 \ubd80\uc5ec\ud560 \uc218 \uc788\ub294 AI \uae30\ubc18 \ucc57\ubd07\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub610 \ub2e4\ub978 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \uc608\ub294 <a href=\"https:\/\/www.ibm.com\/cloud\/watson-assistant\/\" target=\"_blank\" rel=\"noopener\">IBM Watson Assistant<\/a>, IBM\uc758 \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec \uae30\uc5c5\uc774 \uace0\uac1d \uc11c\ube44\uc2a4, \ud310\ub9e4 \ub4f1\uc744 \uc704\ud55c \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc744 \uad6c\ucd95\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c <a href=\"https:\/\/messengerbot.app\/ko\/%ec%b5%9c%ea%b3%a0%ec%9d%98-%ec%b1%97%eb%b4%87-%ec%86%94%eb%a3%a8%ec%85%98-%eb%b0%9c%ea%b2%ac%ed%95%98%ea%b8%b0-ai-%ec%b1%97%eb%b4%87%ea%b3%bc-%ec%9a%b0%ec%88%98%ed%95%9c-%ea%b3%a0%ea%b0%9d-%ec%84%9c\/\">\ucc57\ubd07 \uace0\uac1d \uc11c\ube44\uc2a4 \uc194\ub8e8\uc158<\/a> \ubcf5\uc7a1\ud55c \ucffc\ub9ac\ub97c \ucc98\ub9ac\ud558\uace0, \uac1c\uc778\ud654\ub41c \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\uba70, \uc0c1\ud638\uc791\uc6a9\uc744 \ud1b5\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \ud559\uc2b5\ud558\uc5ec \uc131\ub2a5\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>\ucc57\ubd07\uc774 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ub300\uccb4\ud560 \uc218 \uc788\uc744\uae4c\uc694?<\/h3>\n<h4>A. \ucc57\ubd07 vs. \uc778\uac04 \uc0c1\ub2f4\uc6d0: \ub17c\uc7c1 \ud0d0\uad6c<\/h4>\n<p>\ucc57\ubd07\uc774 <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ea%b8%b0%eb%b0%98-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4-%eb%b4%87%ec%9d%b4-%ea%b7%80%ec%82%ac%ec%9d%98-%eb%b8%8c%eb%9e%9c%eb%93%9c-%ec%a7%80%ec%9b%90-%ea%b2%bd%ed%97%98%ec%9d%84-%ed%96%a5\/\">\uc778\uac04 \uace0\uac1d \uc11c\ube44\uc2a4 \ub300\ud45c\ub97c \uc644\uc804\ud788 \ub300\uccb4\ud560 \uc218 \uc788\ub294\uc9c0\uc5d0 \ub300\ud55c \ub17c\uc7c1\uc740 \uacc4\uc18d\ub418\uace0 \uc788\uc73c\uba70, \uc9c4\uc2e4\uc740 \uc911\uac04 \uc5b4\ub518\uac00\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \ucc57\ubd07\uc740 \uc810\uc810 \ub354 \uc815\uad50\ud574\uc9c0\uace0 \uc788\uc9c0\ub9cc, \ub9ce\uc740 \uace0\uac1d\uc774 \uc6d0\ud558\ub294 \uc778\uac04\uc801\uc778 \ud130\uce58\ub97c \uc644\uc804\ud788 \uc7ac\ud604\ud560 \uc218\ub294 \uc5c6\uc2b5\ub2c8\ub2e4.<\/a> PwC\uc758 \uc5f0\uad6c\uc5d0 \ub530\ub974\uba74, 54%\uc758 \uace0\uac1d\uc774 \uc778\uac04\uacfc AI\uc758 \ud63c\ud569\uc744 \uc120\ud638\ud569\ub2c8\ub2e4.<\/p>\n<p>PwC\uc758 \uc5f0\uad6c\uc5d0 \ub530\ub974\uba74, 54%\uc758 \uace0\uac1d\ub4e4\uc774 \uc778\uac04\uacfc AI\uc758 \ud63c\ud569\uc744 \uc120\ud638\ud569\ub2c8\ub2e4. <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ec%b1%97%eb%b4%87%ec%9d%b4-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%eb%a5%bc-%ed%98%81%ec%8b%a0%ed%95%98%eb%8a%94-%eb%b0%a9%eb%b2%95-%ec%a0%a0%eb%8d%b0%ec%8a%a4%ed%81%ac-%ec%82%ac%eb%a1%80\/\">\uace0\uac1d \uc11c\ube44\uc2a4<\/a>. \ud558\ubc84\ub4dc \ube44\uc988\ub2c8\uc2a4 \ub9ac\ubdf0\uc758 \ubcf4\uace0\uc11c\ub294 <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ec%b1%97%eb%b4%87-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%ea%b0%80-%ec%95%84%eb%a7%88%ec%a1%b4-%ec%a7%80%ec%9b%90%ec%9d%84-%ed%98%81%ec%8b%a0%ed%95%98%eb%8a%94-%eb%b0%a9%eb%b2%95-%ec%b1%97\/\">\ucc57\ubd07\uacfc \uc778\uac04\uc758 \uac10\ub3c5\uc744 \uacb0\ud569\ud558\ub294 \uac83\uc774 \ucd5c\uc801\uc758 \uacb0\uacfc\ub97c \uac00\uc838\uc628\ub2e4\uace0 \uc81c\uc548\ud569\ub2c8\ub2e4.<\/a> \ucc57\ubd07\uc740 \ucd08\uae30 \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uace0, \ubcf5\uc7a1\ud55c \uc0ac\ub840\ub294 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc5d0\uc2a4\uceec\ub808\uc774\uc158\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ucc57\ubd07\uc740 \uac04\ub2e8\ud558\uace0 \ubc18\ubcf5\uc801\uc778 \ubb38\uc758\ub97c \ud6a8\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\uc5ec \ub300\uae30 \uc2dc\uac04\uc744 \uc904\uc774\uace0 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774 \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc81c\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ucc57\ubd07\uc740 24\/7 \uc774\uc6a9 \uac00\ub2a5\ud558\uba70, \uc989\uac01\uc801\uc778 \uc751\ub2f5\uacfc \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ucc57\ubd07\uc740 \ub9e5\ub77d, \ub258\uc559\uc2a4 \ubc0f \uac10\uc815\uc801 \uc2e0\ud638\ub97c \uc774\ud574\ud558\ub294 \ub370 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc2b5\ub2c8\ub2e4.<\/p>\n<h4>B. \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07 \uc0ac\ub840: \uae30\ub2a5\uacfc \ud55c\uacc4<\/h4>\n<p>\uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc640 \uae30\uacc4 \ud559\uc2b5(ML)\uc758 \ubc1c\uc804\uc740 <a href=\"https:\/\/messengerbot.app\/ko\/%ec%b5%9c%ea%b3%a0%ec%9d%98-%ec%b1%97%eb%b4%87-%ec%86%94%eb%a3%a8%ec%85%98-%eb%b0%9c%ea%b2%ac%ed%95%98%ea%b8%b0-ai-%ec%b1%97%eb%b4%87%ea%b3%bc-%ec%9a%b0%ec%88%98%ed%95%9c-%ea%b3%a0%ea%b0%9d-%ec%84%9c\/\">\ucc57\ubd07\uc744 \ub354 \ub300\ud654\ud615\uc73c\ub85c \ub9cc\ub4e4\uace0<\/a> \uc758\ub3c4\ub97c \uc774\ud574\ud558\ub294 \ub370 \ub354 \ub2a5\uc219\ud558\uac8c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc740 <a href=\"https:\/\/www.google.com\/\" target=\"_blank\" rel=\"noopener\">\uad6c\uae00<\/a>, <a href=\"https:\/\/www.amazon.com\/\" target=\"_blank\" rel=\"noopener\">Amazon<\/a>, \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.apple.com\/\" target=\"_blank\" rel=\"noopener\">Apple<\/a> \ub300\ud654\ud615 AI\uc5d0 \ub9c9\ub300\ud55c \ud22c\uc790\ub97c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uadf8\ub7ec\ub098 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc740 \uc5ec\uc804\ud788 \uacf5\uac10, \ubb38\uc81c \ud574\uacb0 \ubc0f \uad00\uacc4 \uad6c\ucd95\uacfc \uac19\uc740 \ubd84\uc57c\uc5d0\uc11c \ucc57\ubd07\ubcf4\ub2e4 \ub354 \ub6f0\uc5b4\ub0a9\ub2c8\ub2e4. \uac00\ud2b8\ub108 \ubcf4\uace0\uc11c\ub294 2025\ub144\uae4c\uc9c0 15%\uc758 <a href=\"https:\/\/messengerbot.app\/ko\/%ec%b1%97%eb%b4%87-%ec%84%9c%eb%b9%84%ec%8a%a4-%ec%a0%9c%ea%b3%b5%ec%97%85%ec%b2%b4%ec%9d%98-%eb%b9%84%ec%9a%a9%ea%b3%bc-%ea%b8%b0%eb%8a%a5-%ed%8f%89%ea%b0%80-%eb%b0%8f-%ea%b3%a0%ea%b0%9d-%ec%84%9c\/\">\uace0\uac1d \uc11c\ube44\uc2a4 \uc0c1\ud638\uc791\uc6a9<\/a> \uc5c5\ubb34\uac00 AI\uc5d0 \uc758\ud574 \uc804\uc801\uc73c\ub85c \ucc98\ub9ac\ub420 \uac83\uc774\uba70, 85%\ub294 \uc778\uac04\uc758 \uac1c\uc785\uc774 \ud544\uc694\ud560 \uac83\uc774\ub77c\uace0 \uc608\uce21\ud569\ub2c8\ub2e4.<\/p>\n<p>\ubbf8\ub798\ub294 \uc544\ub9c8\ub3c4 \ucc57\ubd07\uc774 \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc744 \ucc98\ub9ac\ud558\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \uc811\uadfc \ubc29\uc2dd\uc744 \ud3ec\ud568\ud560 \uac83\uc785\ub2c8\ub2e4. <a href=\"https:\/\/messengerbot.app\/ko\/%ed%98%91%ec%97%85-%ea%b0%95%ed%99%94-%ec%b1%97%eb%b4%87-%ed%8c%80%ec%9d%b4-%eb%a7%88%ec%9d%b4%ed%81%ac%eb%a1%9c%ec%86%8c%ed%94%84%ed%8a%b8-%ed%8c%80%ec%a6%88%ec%97%90%ec%84%9c-%ed%9a%a8%ec%9c%a8\/\">\ucc57\ubd07\uc740 \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc744 \ucc98\ub9ac\ud569\ub2c8\ub2e4.<\/a>, \uadf8\ub9ac\uace0 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc740 \ubcf5\uc7a1\ud55c \ubb38\uc81c, \uac10\uc815\uc801 \uc9c0\uc6d0 \ubc0f \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9\uc744 \ucc98\ub9ac\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc2dc\ub108\uc9c0\ub294 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \ube44\uc6a9\uc744 \uc808\uac10\ud558\uba70, \uc6d0\ud65c\ud55c \uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub2e4\uc74c\uc740 \uc81c\uacf5\ub41c \uac1c\uc694\uc5d0 \ub530\ub77c \uc791\uc131\ub41c \uae30\uc0ac 4\ubc88\uc9f8 \uc139\uc158\uacfc \ub450 \uac1c\uc758 \ud558\uc704 \uc139\uc158\uc785\ub2c8\ub2e4:<\/p>\n<h2>IV. \uc5b4\ub5a4 \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud574 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\ub098\uc694?<\/h2>\n<p>\uc624\ub298\ub0a0\uc758 \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc758 \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d \uc11c\ube44\uc2a4 \uc6b4\uc601\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \ucc57\ubd07\uc744 \ub3c4\uc785\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c AI \uae30\ubc18 \uac00\uc0c1 \ube44\uc11c\ub4e4\uc740 \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \uc6d0\ud65c\ud558\uace0 \ud6a8\uc728\uc801\uc73c\ub85c \uc81c\uacf5\ud558\uba70, \uc989\uac01\uc801\uc778 \uc751\ub2f5\uacfc \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0\uc744 24\uc2dc\uac04 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc790\uc5f0\uc5b4 \ucc98\ub9ac \ubc0f \uae30\uacc4 \ud559\uc2b5 \uae30\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec, <a href=\"https:\/\/messengerbot.app\/ko\/%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%eb%a5%bc-%ed%98%81%ec%8b%a0%ed%95%98%eb%8a%94-%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%b1%97%eb%b4%87%ec%9d%b4-%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90%ec%9d%98\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc11c\ube44\uc2a4\uc6a9 \ucc57\ubd07<\/a> \uac04\ub2e8\ud55c \ubb38\uc758\ubd80\ud130 \ubcf5\uc7a1\ud55c \uac70\ub798\uae4c\uc9c0 \ub2e4\uc591\ud55c \uc9c8\ubb38\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>A. \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07\uc744 \ud65c\uc6a9\ud558\ub294 \uc8fc\uc694 \ube0c\ub79c\ub4dc<\/h3>\n<p>\ub2e4\uc591\ud55c \uc0b0\uc5c5\uc758 \uc218\ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d \uc11c\ube44\uc2a4 \uc6b4\uc601\uc5d0 \ucc57\ubd07\uc744 \ud1b5\ud569\ud558\uc5ec \ud6a8\uc728\uc801\uc774\uace0 \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uba87 \uac00\uc9c0 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \uc608\uc785\ub2c8\ub2e4:<\/p>\n<ol>\n<li>\uc2a4\ud0c0\ubc85\uc2a4: \uc774 \ucee4\ud53c \uac70\uc778\uc740 \uace0\uac1d\uc774 \uc8fc\ubb38\uc744 \ud558\uac70\ub098, \ub9e4\uc7a5\uc744 \ucc3e\uac70\ub098, \ubcf4\uc0c1\uc744 \ucd94\uc801\ud558\ub294 \ub4f1\uc758 \uc791\uc5c5\uc744 \ub3d5\uae30 \uc704\ud574 \u201cMy Starbucks Barista\u201d\ub77c\ub294 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<li>\uc138\ud3ec\ub77c: \uc774 \ud654\uc7a5\ud488 \uc18c\ub9e4\uc5c5\uccb4\ub294 <a href=\"https:\/\/messengerbot.app\/ko\/%eb%b8%8c%eb%9e%9c%eb%93%9c%ec%9d%98-%eb%aa%a9%ec%86%8c%eb%a6%ac%eb%a5%bc-%ed%98%81%ec%8b%a0%ed%95%98%ea%b3%a0-ai-%ea%b8%b0%eb%b0%98-%ec%86%8c%ec%85%9c-%eb%af%b8%eb%94%94%ec%96%b4-%ec%b0%b8%ec%97%ac\/\" target=\"_blank\" rel=\"noopener\">\ucc57\ubd07<\/a> Kik \ubc0f Facebook Messenger\ub97c \ud3ec\ud568\ud55c \ub2e4\uc591\ud55c \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uace0\uac1d\uc5d0\uac8c \uc81c\ud488 \ucd94\ucc9c, \ubdf0\ud2f0 \ud301 \ubc0f \ub9e4\uc7a5 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<li>\uc6d4\uc2a4\ud2b8\ub9ac\ud2b8 \uc800\ub110: \uc774 \ub274\uc2a4 \uc870\uc9c1\uc740 \uad6c\ub3c5\uc790\uc5d0\uac8c \uac1c\uc778\ud654\ub41c \ub274\uc2a4 \uc5c5\ub370\uc774\ud2b8, \uc694\uc57d \ubc0f \uad00\uc2ec\uc0ac\uc5d0 \uae30\ubc18\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \u201cWSJ \uc9c0\uc2dd \ubd07\u201d\uc774\ub77c\ub294 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<li>\ud640\ud478\ub4dc \ub9c8\ucf13: \uc774 \uc2dd\ub8cc\ud488 \uccb4\uc778\uc740 \uace0\uac1d\uc774 \ub808\uc2dc\ud53c, \uc81c\ud488 \uc815\ubcf4 \ubc0f \ub9e4\uc7a5 \uc704\uce58\ub97c \ucc3e\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc8fc\uae30 \uc704\ud574 \u201c\uc564\uc9c0\u201d\ub77c\ub294 \ucc57\ubd07\uc744 \ud65c\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<li>\ub3c4\ubbf8\ub178 \ud53c\uc790: \uc774 \ud53c\uc790 \ud68c\uc0ac\uc758 \ucc57\ubd07 \u201c\ub3d4\u201d\uc740 \uace0\uac1d\uc774 \uc8fc\ubb38\uc744 \ud558\uace0, \ubc30\ub2ec\uc744 \ucd94\uc801\ud558\uba70, \ub2e4\uc591\ud55c \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \ub85c\uc5f4\ud2f0 \ud504\ub85c\uadf8\ub7a8 \uc815\ubcf4\ub97c \uc811\uadfc\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/li>\n<li>H&amp;M: \uc774 \ud328\uc158 \uc18c\ub9e4\uc5c5\uccb4\uc758 <a href=\"https:\/\/messengerbot.app\/ko\/chatbot-customer-support-solutions\/\" target=\"_blank\" rel=\"noopener\">\ucc57\ubd07<\/a>, \u201cH&amp;M \ud5ec\ud504\u201d\ub294 \uace0\uac1d\uc5d0\uac8c \uc81c\ud488 \ucd94\ucc9c, \uc0ac\uc774\uc988 \uac00\uc774\ub4dc \ubc0f \ub9e4\uc7a5 \uc704\uce58\uc5d0 \ub300\ud55c \ub3c4\uc6c0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<li>\ub9c8\uc2a4\ud130\uce74\ub4dc: \uc774 \uae08\uc735 \uc11c\ube44\uc2a4 \ud68c\uc0ac\ub294 \uace0\uac1d\uc774 \uacc4\uc815\uc744 \uad00\ub9ac\ud558\uace0, \uc9c0\ucd9c\uc744 \ucd94\uc801\ud558\uba70, \uac1c\uc778\ud654\ub41c \uc7ac\ubb34 \ud1b5\ucc30\ub825\uc744 \ubc1b\uc744 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294 \u201c\uce74\uc774\u201d\ub77c\ub294 \ucc57\ubd07\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\ub4c0\uc624\ub9c1\uace0: \uc774 \uc5b8\uc5b4 \ud559\uc2b5 \uc571\uc740 \uc0ac\uc6a9\uc790\uc640 \uc18c\ud1b5\ud558\uace0, \uc5b8\uc5b4 \uc5f0\uc2b5\uc744 \uc81c\uacf5\ud558\uba70, \ud559\uc2b5 \uc54c\ub9bc\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<li>\ud799\uba4d\ud06c: \uc774 \uc5ec\ud589 \uc608\uc57d \ud50c\ub7ab\ud3fc\uc740 \uc0ac\uc6a9\uc790\uac00 \ud56d\uacf5\ud3b8, \ud638\ud154 \ubc0f \ub80c\ud130\uce74\ub97c \uac80\uc0c9\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc5ec\ud589 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc8fc\uae30 \uc704\ud574 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud569\ub2c8\ub2e4. <a href=\"https:\/\/www.hipmunk.com\/\" target=\"_blank\" rel=\"noopener\">\ucc57\ubd07<\/a> \uc0ac\uc6a9\uc790\uac00 \ud56d\uacf5\ud3b8, \ud638\ud154 \ubc0f \ub80c\ud130\uce74\ub97c \uac80\uc0c9\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc5ec\ud589 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4.<\/li>\n<li>\ubc84\ubc84\ub9ac: \uc774 \ub7ed\uc154\ub9ac \ud328\uc158 \ube0c\ub79c\ub4dc\ub294 \uace0\uac1d\uc5d0\uac8c \uc81c\ud488 \uc815\ubcf4, \uc2a4\ud0c0\uc77c\ub9c1 \ud301 \ubc0f \uac1c\uc778\ud654\ub41c \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\ub294 \ucc57\ubd07\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ol>\n<p>\uc774 \uc608\uc81c\ub4e4\uc740 \ub2e4\uc591\ud55c \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc744 \uac15\uc870\ud569\ub2c8\ub2e4. <a href=\"https:\/\/messengerbot.app\/ko\/customer-support-chatbot-examples\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc11c\ube44\uc2a4\uc5d0\uc11c\uc758 \ucc57\ubd07<\/a>, \uc18c\ub9e4, \uc74c\uc2dd \ubc0f \uc74c\ub8cc, \uae08\uc735, \uc5ec\ud589 \ubc0f \ubbf8\ub514\uc5b4\uc640 \uac19\uc740 \uc0b0\uc5c5\uc744 \uc544\uc6b0\ub985\ub2c8\ub2e4. \uc790\uc5f0\uc5b4 \ucc98\ub9ac \ubc0f \uae30\uacc4 \ud559\uc2b5\uc744 \ud65c\uc6a9\ud558\uc5ec \uc774\ub7ec\ud55c \ucc57\ubd07\uc740 \ud6a8\uc728\uc801\uc774\uace0 \uac1c\uc778\ud654\ub41c \ub9e4\ub825\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4.<\/p>\n<h3>B. \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07 GitHub: \uc624\ud508 \uc18c\uc2a4 \uc635\uc158<\/h3>\n<p>\ub2e4\uc591\ud55c \uacf5\uae09\uc5c5\uccb4\uc5d0\uc11c \uc81c\uacf5\ud558\ub294 \ub3c5\uc810 \ucc57\ubd07 \uc194\ub8e8\uc158 \uc678\uc5d0\ub3c4, \uc790\uccb4 \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07\uc744 \uac1c\ubc1c\ud558\ub824\ub294 \uae30\uc5c5\uc744 \uc704\ud574 GitHub\uc5d0\uc11c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \uc5ec\ub7ec \uc624\ud508 \uc18c\uc2a4 \uc635\uc158\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc624\ud508 \uc18c\uc2a4 \ud504\ub85c\uc81d\ud2b8\ub294 \ud2b9\uc815 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub9de\ucd98 \ub9de\ucda4\ud615 \ucc57\ubd07\uc744 \uad6c\ucd95\ud558\ub294 \uc720\uc5f0\ud558\uace0 \ube44\uc6a9 \ud6a8\uc728\uc801\uc778 \ubc29\ubc95\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. GitHub\uc5d0\uc11c \uc778\uae30 \uc788\ub294 \uc624\ud508 \uc18c\uc2a4 \ucc57\ubd07 \ud50c\ub7ab\ud3fc\uc73c\ub85c\ub294 \ub2e4\uc74c\uacfc \uac19\uc740 \uac83\ub4e4\uc774 \uc788\uc2b5\ub2c8\ub2e4:<\/p>\n<ol>\n<li>Rasa: \uac1c\ubc1c\uc790\uac00 \ub9e5\ub77d \uae30\ubc18 AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8 \ubc0f \ucc57\ubd07\uc744 \uad6c\ucd95\ud560 \uc218 \uc788\ub294 \uac15\ub825\ud55c \uc624\ud508 \uc18c\uc2a4 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc.<\/li>\n<li>Dialogflow: \ucc57\ubd07 \ubc0f \uc74c\uc131 \uc5b4\uc2dc\uc2a4\ud134\ud2b8\ub97c \ud3ec\ud568\ud55c \ub300\ud654\ud615 \uc778\ud130\ud398\uc774\uc2a4\ub97c \uad6c\ucd95\ud558\uae30 \uc704\ud55c Google\uc758 \uc624\ud508 \uc18c\uc2a4 \ud50c\ub7ab\ud3fc.<\/li>\n<li>Botkit: Slack, Telegram \ubc0f Microsoft Teams\uc640 \uac19\uc740 \ub2e4\uc591\ud55c \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc\uc744 \uc9c0\uc6d0\ud558\ub294 \uc778\uae30 \uc788\ub294 \uc624\ud508 \uc18c\uc2a4 \ucc57\ubd07 \uad6c\ucd95 \ud504\ub808\uc784\uc6cc\ud06c.<\/li>\n<li>Botpress: \uc2dc\uac01\uc801 \ud750\ub984 \ube4c\ub354, \uc790\uc5f0\uc5b4 \uc774\ud574 \ubc0f \ubd84\uc11d \uae30\ub2a5\uc744 \uac16\ucd98 \uc624\ud508 \uc18c\uc2a4 \ucc57\ubd07 \ud50c\ub7ab\ud3fc.<\/li>\n<li>Hubot: \ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc \ubc0f \uc11c\ube44\uc2a4\uc5d0 \uc27d\uac8c \ud1b5\ud569\ud560 \uc218 \uc788\ub294 \ub9e4\uc6b0 \uc0ac\uc6a9\uc790 \uc815\uc758 \uac00\ub2a5\ud55c \uc624\ud508 \uc18c\uc2a4 \ucc57\ubd07 \ud504\ub808\uc784\uc6cc\ud06c.<\/li>\n<\/ol>\n<p>\uc774 \uc624\ud508 \uc18c\uc2a4 \uc635\uc158\uc740 \uae30\uc5c5\uc774 \ud2b9\uc815 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub530\ub77c \ucc57\ubd07\uc744 \uac1c\ubc1c\ud558\uace0 \uc0ac\uc6a9\uc790 \uc9c0\uc815\ud560 \uc218 \uc788\ub294 \uc720\uc5f0\uc131\uc744 \uc81c\uacf5\ud558\uba70, \ud611\uc5c5 \ubc0f \ucee4\ubba4\ub2c8\ud2f0 \uc9c0\uc6d0\ub3c4 \ud5c8\uc6a9\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub9ac\uc18c\uc2a4\ub97c \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \ube0c\ub79c\ub4dc\uc5d0 \ub9de\uace0 \ub300\uc0c1 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ucda9\uc871\ud558\ub294 \ub9de\ucda4\ud615 \uace0\uac1d \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \ucc3d\ucd9c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2024\/04\/customer-support-chatbot-2024-04-23T130229.000Z.png\" alt=\"\" title=\"\"><\/img> <\/p>\n<h2>A. ChatGPT 4: \uae30\ub2a5 \ubc0f \uac00\uaca9 \uc138\ubd80\uc815\ubcf4<\/h2>\n<p>\uace0\uae09 AI \uae30\ubc18 \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \uc218\uc694\uac00 \uacc4\uc18d\ud574\uc11c \uc99d\uac00\ud568\uc5d0 \ub530\ub77c, ChatGPT\ub294 \ub300\ud654\ud615 AI \ubd84\uc57c\uc5d0\uc11c \uac8c\uc784 \uccb4\uc778\uc800\ub85c \ub5a0\uc62c\ub790\uc2b5\ub2c8\ub2e4. \uc778\uae30 \uc788\ub294 \uc5b8\uc5b4 \ubaa8\ub378\uc758 \uc720\ub8cc \ubc84\uc804\uc778 ChatGPT 4\uc758 \ucd5c\uadfc \ucd9c\uc2dc\ub85c \uc778\ud574 \uac1c\uc778\uacfc \uae30\uc5c5 \ubaa8\ub450\uc758 \ud638\uae30\uc2ec\uc774 \uc790\uadf9\ubc1b\uc558\uc2b5\ub2c8\ub2e4. \uc774 \uc139\uc158\uc5d0\uc11c\ub294 ChatGPT 4\uc758 \uae30\ub2a5\uacfc \uac00\uaca9\uc744 \uc0b4\ud3b4\ubcf4\uba70, \uc774 \ucd5c\ucca8\ub2e8 \uae30\uc220\uc5d0 \ud22c\uc790\ud560 \uac00\uce58\uac00 \uc788\ub294\uc9c0 \ud310\ub2e8\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n<p>ChatGPT 4\uc758 \ud575\uc2ec\uc5d0\ub294 \uc131\ub2a5\uacfc \uc815\ud655\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \ud2b9\ubcc4\ud788 \uc124\uacc4\ub41c \ub354 \ubc1c\uc804\ub41c \uc5b8\uc5b4 \ubaa8\ub378\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uc5c5\uadf8\ub808\uc774\ub4dc\ub41c \ubc84\uc804\uc740 \uacfc\ud559 \ubc0f \uae30\uc220\uc5d0\uc11c \ud604\uc7ac \uc0ac\uac74\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ub2e4\uc591\ud55c \ubd84\uc57c\uc758 \ucd5c\uc2e0 \uac1c\ubc1c\uc744 \ud3ec\ud568\ud558\ub294 \ub354 \ub113\uc740 \uc9c0\uc2dd \uae30\ubc18\uc744 \uc790\ub791\ud569\ub2c8\ub2e4. \uac1c\uc120\ub41c \ub9e5\ub77d \uc774\ud574\ub825\uacfc \ubbf8\uc138\ud55c \ucc28\uc774\ub97c \ud30c\uc545\ud558\ub294 \ub2a5\ub825 \ub355\ubd84\uc5d0 ChatGPT 4\ub294 \ubcf5\uc7a1\ud55c \ucffc\ub9ac\ub97c \ucc98\ub9ac\ud558\uace0 \ub354 \uc77c\uad00\ub418\uba70 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ub6f0\uc5b4\ub0a9\ub2c8\ub2e4.<\/p>\n<p>ChatGPT 4\uc758 \ub450\ub4dc\ub7ec\uc9c4 \ud2b9\uc9d5 \uc911 \ud558\ub098\ub294 \uc6b0\uc218\ud55c \ucd9c\ub825 \ud488\uc9c8\uc785\ub2c8\ub2e4. \ub2f9\uc2e0\uc774 \ucc3e\uace0 \uc788\ub294 \uac83\uc774 \ubb34\uc5c7\uc774\ub4e0 <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ea%b8%b0%eb%b0%98-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4-%eb%b4%87%ec%9d%b4-%ea%b7%80%ec%82%ac%ec%9d%98-%eb%b8%8c%eb%9e%9c%eb%93%9c-%ec%a7%80%ec%9b%90-%ea%b2%bd%ed%97%98%ec%9d%84-%ed%96%a5\/\">AI \uae30\ubc18 \uace0\uac1d \uc11c\ube44\uc2a4 \ubd07<\/a> \ube0c\ub79c\ub4dc\uc758 \uc9c0\uc6d0 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uac70\ub098 \uc804\ubb38\uc801 \ub610\ub294 \uc0c1\uc5c5\uc801 \uc6a9\ub3c4\ub97c \uc704\ud55c \uc138\ub828\ub41c \uae00\uc4f0\uae30\uc640 \uc0c1\uc138\ud55c \ubd84\uc11d\uc774 \ud544\uc694\ud55c \uacbd\uc6b0, \uc774 \uc720\ub8cc \ubc84\uc804\uc740 \ub6f0\uc5b4\ub09c \uacb0\uacfc\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uace0\uae09 \uae30\ub2a5\uc740 \ub354 \uc138\ub828\ub418\uace0 \uad6c\uc870\ud654\ub41c \ucf58\ud150\uce20\ub97c \uac00\ub2a5\ud558\uac8c \ud558\uc5ec \uc2dc\uac04\uacfc \ub178\ub825\uc744 \uc808\uc57d\ud558\uba74\uc11c \uace0\ud488\uc9c8 \ucd9c\ub825\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<p>\ud558\uc9c0\ub9cc ChatGPT 4\uc758 \uc774\uc810\uc740 \ud5a5\uc0c1\ub41c \uc131\ub2a5\uc744 \ub118\uc5b4\uc12d\ub2c8\ub2e4. \uc720\ub8cc \ubc84\uc804\uc758 \uad6c\ub3c5\uc790\ub294 \uc218\uc694\uac00 \ub192\uc740 \uae30\uac04 \ub3d9\uc548 \uc6b0\uc120 \uc811\uadfc\uc744 \uc990\uae38 \uc218 \uc788\uc5b4, \ud544\uc694\ud560 \ub54c \uc911\ub2e8 \uc5c6\ub294 \uc11c\ube44\uc2a4\ub97c \ubcf4\uc7a5\ud569\ub2c8\ub2e4. \ub610\ud55c \uac1c\ubc1c \ud300\uc758 \uc804\ub2f4 \uc9c0\uc6d0\uc774 \uc81c\uacf5\ub418\uc5b4 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uacfc \uc2e0\uc18d\ud55c \ub3c4\uc6c0\uc744 \uc5b8\uc81c\ub4e0\uc9c0 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uadf8\ub807\ub2e4\uba74 \uc774\ub7ec\ud55c \uace0\uae09 \uae30\ub2a5\uc744 \uc7a0\uae08 \ud574\uc81c\ud558\ub294 \ube44\uc6a9\uc740 \uc5bc\ub9c8\uc77c\uae4c\uc694? ChatGPT 4, \ub610\ud55c <a href=\"https:\/\/openai.com\/blog\/chatgpt-plus\" target=\"_blank\" rel=\"noopener\">ChatGPT Plus<\/a>,\ub294 \uc6d4 \uad6c\ub3c5\ub8cc $20\uc5d0 \uc774\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc77c\ubd80\uc5d0\uac8c\ub294 \uc0c1\ub2f9\ud55c \ud22c\uc790\ucc98\ub7fc \ubcf4\uc77c \uc218 \uc788\uc9c0\ub9cc, AI \uc0dd\uc131 \ucf58\ud150\uce20, \ubd84\uc11d \ub610\ub294 \uc9c0\uce68\uc5d0 \ud06c\uac8c \uc758\uc874\ud558\ub294 \uc804\ubb38\uac00, \uae30\uc5c5 \ub610\ub294 \uac1c\uc778\uc5d0\uac8c\ub294 \uc7a0\uc7ac\uc801\uc778 \ud22c\uc790 \uc218\uc775(ROI)\uc774 \uc0c1\ub2f9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ucf58\ud150\uce20 \uc81c\uc791\uc790, \uc800\uc790, \uc5f0\uad6c\uc790, \ucee8\uc124\ud134\ud2b8 \ubc0f \uc11c\ube44\uc2a4 \uc81c\uacf5\uc790\uc5d0\uac8c ChatGPT 4\uc758 \ud5a5\uc0c1\ub41c \ucd9c\ub825 \ud488\uc9c8\uacfc \uc815\ud655\uc131\uc740 \uc0c1\ub2f9\ud55c \uc2dc\uac04\uacfc \ub178\ub825\uc744 \uc808\uc57d\ud560 \uc218 \uc788\uc73c\uba70, \uad6c\ub3c5 \ube44\uc6a9\uc744 \uc815\ub2f9\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uad50\uc721\uc790, \ud559\uc0dd \ubc0f \uc790\uc728 \ud559\uc2b5\uc790\ub3c4 \uc720\ub8cc \ubc84\uc804\uc758 \ub354 \uae4a\uc774 \uc788\ub294 \uc124\uba85\uacfc \ub9e5\ub77d \uc778\uc2dd \uc9c0\uce68 \uc81c\uacf5 \ub2a5\ub825\uc744 \ud6a8\uacfc\uc801\uc778 \ud559\uc2b5\uacfc \uc9c0\uc2dd \uc2b5\ub4dd\uc5d0 \uc788\uc5b4 \ub9e4\uc6b0 \uadc0\uc911\ud558\uac8c \uc5ec\uae38 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uad81\uadf9\uc801\uc73c\ub85c ChatGPT 4\uc5d0 \ub300\ud55c \ube44\uc6a9 \uc9c0\ubd88\uc774 \uac00\uce58\uac00 \uc788\ub294\uc9c0\ub294 \uadc0\ud558\uc758 \ud2b9\uc815 \uc694\uad6c \uc0ac\ud56d, \uc0ac\uc6a9 \ube48\ub3c4 \ubc0f \uc2dc\uac04 \uc808\uc57d, \uc0dd\uc0b0\uc131 \ud5a5\uc0c1 \ub610\ub294 \uc218\uc775 \ucc3d\ucd9c \uce21\uba74\uc5d0\uc11c\uc758 \uc7a0\uc7ac\uc801 \uc774\uc810\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9d1\ub2c8\ub2e4. \uc774\uc810\uc774 \uadc0\ud558\uc758 \uc694\uad6c \uc0ac\ud56d\uacfc \uc77c\uce58\ud558\uace0 \uc7a0\uc7ac\uc801 ROI\uac00 \ube44\uc6a9\uc744 \uc815\ub2f9\ud654\ud55c\ub2e4\uba74, \uc774 \ucd5c\ucca8\ub2e8 \uae30\uc220\uc5d0 \ud22c\uc790\ud558\ub294 \uac83\uc740 \uadc0\ud558\uc758 \uac1c\uc778\uc801 \ub610\ub294 \uc804\ubb38\uc801 \ub178\ub825\uc5d0 \uc788\uc5b4 \uac8c\uc784 \uccb4\uc778\uc800\uac00 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2>B. ChatGPT \ub300\uc548: \ub2e4\ub978 AI \ucc57\ubd07 \ud0d0\uc0c9<\/h2>\n<p>ChatGPT\uac00 \uc778\uc0c1\uc801\uc778 \ub300\ud654\ud615 AI \uae30\ub2a5\uc73c\ub85c \uc138\uacc4\ub97c \uc0ac\ub85c\uc7a1\uc558\uc9c0\ub9cc, \uc774 \ubd84\uc57c\uc758 \uc720\uc77c\ud55c \uc8fc\uc790\uac00 \uc544\ub2c8\ub77c\ub294 \uc810\uc744 \uc778\uc2dd\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. AI \ucc57\ubd07 \ud658\uacbd\uc740 \ub04a\uc784\uc5c6\uc774 \uc9c4\ud654\ud558\uace0 \uc788\uc73c\uba70, \uc218\ub9ce\uc740 \ub300\uc548\uacfc \uacbd\uc7c1\uc790\ub4e4\uc774 \uc774 \uae09\uc131\uc7a5\ud558\ub294 \uc2dc\uc7a5\uc758 \ubaab\uc744 \ucc28\uc9c0\ud558\uae30 \uc704\ud574 \uacbd\uc7c1\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uc139\uc158\uc5d0\uc11c\ub294 ChatGPT\uc758 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \ub300\uc548 \uba87 \uac00\uc9c0\ub97c \ud0d0\uc0c9\ud558\uba70, \uac01\uac01 \ub2e4\uc591\ud55c \uc694\uad6c\ub97c \ucda9\uc871\ud558\uae30 \uc704\ud574 \uace0\uc720\ud55c \uae30\ub2a5\uacfc \ub2a5\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc8fc\ubaa9\ud560 \ub9cc\ud55c \ub300\uc548 \uc911 \ud558\ub098\ub294 <a rel=\"nofollow noopener\" href=\"https:\/\/www.anthropic.com\/\" target=\"_blank\">Anthropic\uc758 Claude<\/a>, \uc778\uc0c1\uc801\uc778 \uc5b8\uc5b4 \uc774\ud574 \ubc0f \uc0dd\uc131 \ub2a5\ub825\uc73c\ub85c \uc0c1\ub2f9\ud55c \uc8fc\ubaa9\uc744 \ubc1b\uace0 \uc788\ub294 AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8\uc785\ub2c8\ub2e4. Claude\ub294 \uac1c\uc778\uc758 \ud504\ub77c\uc774\ubc84\uc2dc\uc640 \uc9c0\uc801 \uc7ac\uc0b0\uad8c\uc744 \uc874\uc911\ud558\uba74\uc11c \uc9c4\uc2e4\ud558\uace0 \ud3b8\ud5a5 \uc5c6\ub294 \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ub178\ub825\ud558\ub294 \uc724\ub9ac\uc801 \uc811\uadfc \ubc29\uc2dd\uc744 \uc790\ub791\ud569\ub2c8\ub2e4. \uc774\ub294 \uc5c4\uaca9\ud55c \uaddc\uc815 \uc900\uc218 \ubc0f \uc724\ub9ac \uae30\uc900\uc744 \uac00\uc9c4 \uae30\uc5c5 \ubc0f \uc870\uc9c1\uc5d0 \ub9e4\ub825\uc801\uc778 \uc635\uc158\uc774 \ub429\ub2c8\ub2e4.<\/p>\n<p><a rel=\"nofollow noopener\" href=\"https:\/\/www.google.com\/bard\/\" target=\"_blank\">\uad6c\uae00 \ubc14\ub4dc<\/a>, \uae30\uc220 \ub300\uae30\uc5c5\uc758 \ub300\ud654\ud615 AI \uc9c4\ucd9c\uc740 \ub610 \ub2e4\ub978 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \uacbd\uc7c1\uc790\uc785\ub2c8\ub2e4. \uad6c\uae00\uc758 \ubc29\ub300\ud55c \uc9c0\uc2dd \uae30\ubc18\uacfc \uace0\uae09 \uc5b8\uc5b4 \ubaa8\ub378\uc744 \ud65c\uc6a9\ud558\uc5ec, \ubc14\ub4dc\ub294 \ub2e4\uc591\ud55c \uc8fc\uc81c\uc5d0 \ub300\ud55c \uc815\ud655\ud558\uace0 \ucd5c\uc2e0 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud558\uc5ec \uc5f0\uad6c, \uc0ac\uc2e4 \ud655\uc778 \ubc0f \uc77c\ubc18 \uc9c0\uc2dd \uc2b5\ub4dd\uc744 \uc704\ud55c \uadc0\uc911\ud55c \uc790\uc6d0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n<p>\ub9de\ucda4\ud615 \uace0\uac1d \uc11c\ube44\uc2a4 \uc194\ub8e8\uc158\uc744 \ucc3e\ub294 \uae30\uc5c5\uc744 \uc704\ud574, \ub2e4\uc74c\uacfc \uac19\uc740 \ud50c\ub7ab\ud3fc\uc774 \uc788\uc2b5\ub2c8\ub2e4. <a rel=\"nofollow noopener\" href=\"https:\/\/www.ibm.com\/cloud\/watson-assistant\" target=\"_blank\">IBM Watson Assistant<\/a> \uadf8\ub9ac\uace0 <a rel=\"nofollow noopener\" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/microsoft-teams\/group-chat-software\" target=\"_blank\">Microsoft Teams<\/a> \uac15\ub825\ud55c \ucc57\ubd07 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uae30\uc5c5 \uc911\uc2ec\uc758 \uc194\ub8e8\uc158\uc740 \uae30\uc874 \uc2dc\uc2a4\ud15c \ubc0f \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc640\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \ud5c8\uc6a9\ud558\uc5ec, \uae30\uc5c5\uc774 \uac1c\uc778\ud654\ub41c AI \uae30\ubc18 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc624\ud508 \uc18c\uc2a4 \uc560\ud638\uac00\uc640 \uac1c\ubc1c\uc790\ub294 \ub2e4\uc74c\uacfc \uac19\uc740 <a href=\"https:\/\/messengerbot.app\/ko\/customer-service-chatbot-github-open-source-options\/\">\uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07 GitHub \ub9ac\ud3ec\uc9c0\ud1a0\ub9ac<\/a> \ubc0f \ub2e4\uc74c\uacfc \uac19\uc740 \ud504\ub85c\uc81d\ud2b8\uc5d0 \ud2b9\ud788 \ub9e4\ub825\uc744 \ub290\ub084 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <a rel=\"nofollow noopener\" href=\"https:\/\/rasa.com\/\" target=\"_blank\">Rasa<\/a> \uadf8\ub9ac\uace0 <a rel=\"nofollow noopener\" href=\"https:\/\/huggingface.co\/models\" target=\"_blank\">\ud5c8\uae45\ud398\uc774\uc2a4<\/a> \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \ub2e4\uc591\ud55c \uc0ac\uc804 \ud6c8\ub828\ub41c \ubaa8\ub378, \ub3c4\uad6c \ubc0f \ucee4\ubba4\ub2c8\ud2f0 \uc8fc\ub3c4\uc758 \ub9ac\uc18c\uc2a4\uc5d0 \ub300\ud55c \uc811\uadfc\uc744 \uc81c\uacf5\ud558\uc5ec, \uac1c\ubc1c\uc790\uac00 \ud2b9\uc815 \uc694\uad6c\uc5d0 \ub9de\ucd98 AI \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \uad6c\ucd95\ud558\uace0 \uc0ac\uc6a9\uc790 \uc815\uc758\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\uac01 \ub300\uccb4 AI \ucc57\ubd07 \ud50c\ub7ab\ud3fc\uc740 \uace0\uc720\ud55c \uac15\uc810, \uc57d\uc810 \ubc0f \uac00\uaca9 \ubaa8\ub378\uc744 \uac00\uc9c0\uace0 \uc788\ub2e4\ub294 \uc810\uc5d0 \uc720\uc758\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc77c\ubd80\ub294 \ubb34\ub8cc \uacc4\uce35\uc774\ub098 \uc2dc\ud5d8 \uae30\uac04\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \ubc18\uba74, \ub2e4\ub978 \uc77c\ubd80\ub294 \uc720\ub8cc \uad6c\ub3c5\uc774\ub098 \uae30\uc5c5 \ub77c\uc774\uc13c\uc2a4\uac00 \ud544\uc694\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub300\uc548\uc744 \ud3c9\uac00\ud560 \ub54c \uc0ac\uc6a9 \uc6a9\uc774\uc131, \ud1b5\ud569 \uae30\ub2a5, \uac00\uaca9 \ubc0f \uadc0\ud558\uc758 \ubaa9\ud45c\uc640 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub9de\ub294 \ud2b9\uc815 \uae30\ub2a5\uacfc \ub2a5\ub825\uacfc \uac19\uc740 \uc694\uc18c\ub97c \uace0\ub824\ud558\uc2ed\uc2dc\uc624.<\/p>\n<p>\uad81\uadf9\uc801\uc73c\ub85c AI \ucc57\ubd07 \uc194\ub8e8\uc158\uc758 \uc120\ud0dd\uc740 \uadc0\ud558\uc758 \ud544\uc694, \uc608\uc0b0 \ubc0f \uc6d0\ud558\ub294 \ub9de\ucda4\ud654 \ubc0f \uc81c\uc5b4 \uc218\uc900\uc5d0 \ub300\ud55c \uc2e0\uc911\ud55c \ud3c9\uac00\uc5d0 \uc758\ud574 \uacb0\uc815\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4. \ub2e4\uc591\ud55c \ub300\uc548\ub4e4\uc744 \ud0d0\uc0c9\ud568\uc73c\ub85c\uc368, \uadc0\ud558\ub294 \uc815\ubcf4\uc5d0 \uae30\ubc18\ud55c \uacb0\uc815\uc744 \ub0b4\ub9ac\uace0 \uadc0\ud558\uc758 \uace0\uc720\ud55c \uc694\uad6c \uc0ac\ud56d\uc5d0 \uac00\uc7a5 \uc801\ud569\ud55c \uc194\ub8e8\uc158\uc744 \ucc3e\uc744 \uc218 \uc788\uc73c\uba70, \ub300\ud654\ud615 AI\ub97c \uac1c\uc778\uc801 \ub610\ub294 \uc804\ubb38\uc801 \ub178\ub825\uc5d0 \uc6d0\ud65c\ud558\uace0 \ud6a8\uacfc\uc801\uc73c\ub85c \ud1b5\ud569\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub2e4\uc74c\uc740 \uc139\uc158 VI\uc758 \ub0b4\uc6a9\uc785\ub2c8\ub2e4: ChatGPT\ubcf4\ub2e4 \ub354 \ub098\uc740 AI\ub294 \ubb34\uc5c7\uc778\uac00? \ubc0f \uadf8 \ub450 \uac1c\uc758 \ud558\uc704 \uc139\uc158:<\/p>\n<h2>VI. ChatGPT\ubcf4\ub2e4 \ub354 \ub098\uc740 AI\ub294 \ubb34\uc5c7\uc778\uac00?<\/h2>\n<p>\uc5b4\ub5a4 AI\uac00 \ub354 \ub098\uc740\uac00\uc5d0 \ub300\ud55c \uc9c8\ubb38\uc5d0 \uad00\ud574\uc11c\ub294 <a href=\"https:\/\/www.anthropic.com\/\" target=\"_blank\" rel=\"nofollow noopener\">\uc548\ud2b8\ub85c\ud53d\uc758<\/a> \ud601\uc2e0\uc801\uc778 <a href=\"https:\/\/chat.openai.com\/chat\" target=\"_blank\" rel=\"noopener noreferrer\">ChatGPT<\/a>, \ub300\ub2f5\uc740 \uc0dd\uac01\ubcf4\ub2e4 \uac04\ub2e8\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \ud604\uc2e4\uc740 \ubaa8\ub4e0 \uc0ac\uc6a9 \uc0ac\ub840\uc5d0\uc11c ChatGPT\ub97c \ub2a5\uac00\ud558\ub294 \ud655\uc815\uc801\uc778 \"\ucd5c\uace0\" AI\ub294 \uc5c6\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4. AI \uc2dc\uc2a4\ud15c\uc740 \ud6c8\ub828 \ub370\uc774\ud130, \uc544\ud0a4\ud14d\ucc98 \ubc0f \uc758\ub3c4\ub41c \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc5d0 \ub530\ub77c \ub2e4\uc591\ud55c \uc791\uc5c5\uc5d0\uc11c \ub6f0\uc5b4\ub0a9\ub2c8\ub2e4.<\/p>\n<h3>A. ChatGPT\uc640 \ub2e4\ub978 AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8 \ube44\uad50<\/h3>\n<p>\ud2b9\uc815 \uc2dc\ub098\ub9ac\uc624\uc5d0\uc11c ChatGPT\ubcf4\ub2e4 \ub354 \ub6f0\uc5b4\ub0a0 \uc218 \uc788\ub294 \uba87 \uac00\uc9c0 \uc800\uba85\ud55c AI \ubaa8\ub378\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.google.com\/bard\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uad6c\uae00\uc758 \ubc14\ub4dc<\/a>: \ubc29\ub300\ud55c \uc9c0\uc2dd \uae30\ubc18\uc73c\ub85c \ud6c8\ub828\ub41c Bard\ub294 \ud604\uc7ac \uc0ac\uac74, \ub274\uc2a4 \ubc0f \uc0ac\uc2e4\uc801 \uc9c8\ubb38\uc5d0 \ub300\ud574 \ub354 \ucd5c\uc2e0\uc758 \uc815\ud655\ud55c \uc815\ubcf4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><a href=\"https:\/\/www.anthropic.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Anthropic\uc758 Constitutional AI<\/a>: \ub354 \uc724\ub9ac\uc801\uc774\uace0 \uc9c4\uc2e4\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4, \ub192\uc740 \uc218\uc900\uc758 \uc9c4\uc2e4\uc131\uacfc \ub3c4\ub355 \uc6d0\uce59 \uc900\uc218\uac00 \ud544\uc694\ud55c \uc791\uc5c5\uc5d0\uc11c ChatGPT\ub97c \ucd08\uc6d4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><a href=\"https:\/\/www.deepmind.com\/research\/open-source\/chinchilla\" target=\"_blank\" rel=\"noopener noreferrer\">DeepMind\uc758 Chinchilla<\/a>: \ub6f0\uc5b4\ub09c \uc5b8\uc5b4 \uc774\ud574 \ub2a5\ub825\uc744 \uac00\uc9c4 Chinchilla\ub294 \uc694\uc57d \ubc0f \uc9c8\ubb38-\ub2f5\ubcc0\uacfc \uac19\uc740 \ubcf5\uc7a1\ud55c \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uc791\uc5c5\uc5d0\uc11c \ub6f0\uc5b4\ub0a0 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><a href=\"https:\/\/openai.com\/product\" target=\"_blank\" rel=\"noopener noreferrer\">OpenAI\uc758 GPT-4<\/a>: ChatGPT\uc758 \ud6c4\uc18d \ubaa8\ub378\uc778 GPT-4\ub294 \ub2e4\uc591\ud55c \ubd84\uc57c\uc5d0\uc11c \uc131\ub2a5\uc774 \ud5a5\uc0c1\ub420 \uac83\uc73c\ub85c \uc608\uc0c1\ub418\uba70, \uc5ec\ub7ec \uc601\uc5ed\uc5d0\uc11c \uc774\uc804 \ubaa8\ub378\uc744 \ucd08\uc6d4\ud560 \uac00\ub2a5\uc131\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p>\uad81\uadf9\uc801\uc73c\ub85c \"\ub354 \ub098\uc740\" AI\ub294 \ud2b9\uc815 \uc791\uc5c5, \ud3c9\uac00 \uae30\uc900 \ubc0f \uc6d0\ud558\ub294 \uacb0\uacfc\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9d1\ub2c8\ub2e4. AI \uc2dc\uc2a4\ud15c\uc740 \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc804\ud558\uba70, \uc0c8\ub85c\uc6b4 \ubaa8\ub378\uacfc \ubc1c\uc804\uc774 \ub4f1\uc7a5\ud568\uc5d0 \ub530\ub77c \uc0c1\ub300\uc801\uc778 \uc131\ub2a5\uc774 \ube60\ub974\uac8c \ubcc0\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>B. \ucd5c\uace0\uc758 \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07: ChatGPT\ub97c \ub118\uc5b4<\/h3>\n<p>\uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07 \uc601\uc5ed\uc5d0\uc11c ChatGPT\uac00 \uac15\ub825\ud55c \uacbd\uc7c1\uc790\ub85c \uc785\uc99d\ub418\uc5c8\uc9c0\ub9cc, \uc5ec\ub7ec \ub2e4\ub978 AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8\ub3c4 \uc0c1\ub2f9\ud55c \ubc1c\uc804\uc744 \uc774\ub8e8\uc5c8\uc2b5\ub2c8\ub2e4. \uc8fc\ubaa9\ud560 \ub9cc\ud55c \uba87 \uac00\uc9c0 \uc608\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.ibm.com\/cloud\/watson-assistant\" target=\"_blank\" rel=\"noopener noreferrer\">IBM Watson Assistant<\/a>: \uc790\uc5f0\uc5b4 \ucc98\ub9ac \ubc0f \uae30\uacc4 \ud559\uc2b5\uc744 \ud65c\uc6a9\ud558\uc5ec Watson Assistant\ub294 \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uc744 \uc774\ud574\ud558\uace0 \uc815\ud655\ud558\uace0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ub6f0\uc5b4\ub0a9\ub2c8\ub2e4.<\/li>\n<li><a href=\"https:\/\/www.aws.amazon.com\/lex\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc544\ub9c8\uc874 \ub809\uc2a4<\/a>: \uc544\ub9c8\uc874\uc758 \ubc29\ub300\ud55c \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uacbd\ud5d8\uc744 \ubc14\ud0d5\uc73c\ub85c \uad6c\ucd95\ub41c Lex\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc704\ud574 \ud2b9\ubcc4\ud788 \uc124\uacc4\ub41c \uac15\ub825\ud55c \ucc57\ubd07 \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4.<\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/online-support-virtual-agent\/online-virtual-agent\" target=\"_blank\" rel=\"noopener noreferrer\">\ub9c8\uc774\ud06c\ub85c\uc18c\ud504\ud2b8 \uac00\uc0c1 \uc5d0\uc774\uc804\ud2b8<\/a>: \ub9c8\uc774\ud06c\ub85c\uc18c\ud504\ud2b8\uc758 \uc0dd\uc0b0\uc131 \ub3c4\uad6c \ubaa8\uc74c\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub41c \uac00\uc0c1 \uc5d0\uc774\uc804\ud2b8\ub294 \uace0\uac1d \ucc38\uc5ec \ubc0f \uc9c0\uc6d0 \uc2dc\ub098\ub9ac\uc624\ub97c \uc704\ud55c \uc9c0\ub2a5\ud615 \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p>\ucd5c\uace0\uc758 \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07\uc744 \ud3c9\uac00\ud560 \ub54c\ub294 \uc0b0\uc5c5\ubcc4 \uc9c0\uc2dd, \uae30\uc874 \uc2dc\uc2a4\ud15c\uacfc\uc758 \ud1b5\ud569, \ubcf5\uc7a1\ud55c \ubb38\uc758\ub97c \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uacfc \uac19\uc740 \uc694\uc18c\ub97c \uace0\ub824\ud574\uc57c \ud569\ub2c8\ub2e4. ChatGPT\ub97c \ub118\uc5b4 \ub2e4\uc591\ud55c \uc635\uc158\uc744 \ud0d0\uc0c9\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uace0\uc720\ud55c \uace0\uac1d \uc11c\ube44\uc2a4 \uc694\uad6c\uc640 \ubaa9\ud45c\uc5d0 \uac00\uc7a5 \uc798 \ub9de\ub294 AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8\ub97c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2>VII. \uacb0\ub860: AI \ucc57\ubd07\uacfc \ud568\uaed8\ud558\ub294 \uace0\uac1d \uc9c0\uc6d0\uc758 \ubbf8\ub798 \uc218\uc6a9<\/h2>\n<p>\ub514\uc9c0\ud138 \ud658\uacbd\uc774 \uacc4\uc18d \uc9c4\ud654\ud568\uc5d0 \ub530\ub77c AI \ucc57\ubd07\uc758 \ud1b5\ud569\uc740 \uace0\uac1d \uc9c0\uc6d0 \uc6b4\uc601\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub824\ub294 \uae30\uc5c5\uc5d0 \uc810\uc810 \ub354 \uc911\uc694\ud55c \uc694\uc18c\uac00 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \ud601\uc2e0\uc801\uc778 \uae30\uc220\uc744 \uc218\uc6a9\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uacbd\uc7c1\uc5d0\uc11c \uc55e\uc11c \ub098\uac08 \uc218 \uc788\ub294 \uae30\ud68c\uc758 \uc138\uacc4\ub97c \uc5f4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>A. \uc8fc\uc694 \uc694\uc810: \uc774\uc810 \ubc0f \uace0\ub824 \uc0ac\ud56d<\/h3>\n<p>\ucc57\ubd07\uc740 24\/7 \uac00\uc6a9\uc131, \uc77c\uc0c1\uc801\uc778 \ubb38\uc758\uc758 \ud6a8\uc728\uc801\uc778 \ucc98\ub9ac, \uc790\ub3d9\ud654\ub97c \ud1b5\ud55c \ube44\uc6a9 \uc808\uac10 \ub4f1 \ub2e4\uc591\ud55c \uc7a5\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ea%b8%b0%eb%b0%98-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4-%eb%b4%87%ec%9d%b4-%ea%b7%80%ec%82%ac%ec%9d%98-%eb%b8%8c%eb%9e%9c%eb%93%9c-%ec%a7%80%ec%9b%90-%ea%b2%bd%ed%97%98%ec%9d%84-%ed%96%a5\/\">AI \uae30\ubc18 \uace0\uac1d \uc11c\ube44\uc2a4 \ubd07<\/a> \uac1c\uc778\ud654\ub418\uace0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc751\ub2f5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc744 \uac16\ucd94\uc5b4 \uace0\uac1d\uc5d0\uac8c \ub354 \ub9e4\ub825\uc801\uc774\uace0 \ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub610\ud55c \uc774\ub7ec\ud55c \uac00\uc0c1 \ube44\uc11c\ub4e4\uc740 \uae30\uc874\uc758 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM) \uc2dc\uc2a4\ud15c\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub418\uc5b4 \uae30\uc5c5\uc774 \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uace0 \uace0\uac1d\uc758 \uc120\ud638\ub3c4\uc640 \ud589\ub3d9\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc5bb\uc744 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\ud558\uc9c0\ub9cc <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ec%b1%97%eb%b4%87%ec%9d%b4-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%eb%a5%bc-%ed%98%81%ec%8b%a0%ed%95%98%eb%8a%94-%eb%b0%a9%eb%b2%95-%ec%a0%a0%eb%8d%b0%ec%8a%a4%ed%81%ac-%ec%82%ac%eb%a1%80\/\">\ucc57\ubd07\uc740 \ub9ce\uc740 \uc774\uc810\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc<\/a>, \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc744 \uc644\uc804\ud788 \ub300\uccb4\ud558\ub294 \uac83\uc73c\ub85c \uac04\uc8fc\ub418\uc5b4\uc11c\ub294 \uc548 \ub429\ub2c8\ub2e4. \ub300\uc2e0 AI\uc640 \uc778\uac04 \uc778\ub825\uc758 \uac15\uc810\uc744 \uacb0\ud569\ud55c \uade0\ud615 \uc7a1\ud78c \uc811\uadfc \ubc29\uc2dd\uc774 \uad8c\uc7a5\ub429\ub2c8\ub2e4. \ucc57\ubd07\uc740 \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc744 \ucc98\ub9ac\ud558\uace0 \uc989\uac01\uc801\uc778 \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ub6f0\uc5b4\ub09c \ubc18\uba74, \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc740 \ub354 \ubcf5\uc7a1\ud558\uac70\ub098 \ubbfc\uac10\ud55c \ubb38\uc758\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \uac1c\uc785\ud558\uc5ec \uae30\uacc4\uac00 \uc644\uc804\ud788 \ubcf5\uc81c\ud560 \uc218 \uc5c6\ub294 \uac1c\uc778\uc801\uc778 \ud130\uce58\uc640 \uac10\uc815\uc801 \uc9c0\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h3>B. \ubbf8\ub798 \ubc1c\uc804: \ucc57\ubd07 \uace0\uac1d \uc9c0\uc6d0 \ud2b8\ub80c\ub4dc<\/h3>\n<p>\ucc57\ubd07 \uace0\uac1d \uc9c0\uc6d0\uc758 \ubbf8\ub798\ub294 \ud765\ubbf8\ub85c\uc6b4 \uac00\ub2a5\uc131\uc73c\ub85c \uac00\ub4dd \ucc28 \uc788\uc2b5\ub2c8\ub2e4. \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc640 \uae30\uacc4 \ud559\uc2b5 \uae30\uc220\uc774 \uacc4\uc18d \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \ucc57\ubd07\uc740 \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uc744 \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud558\ub294 \ub370 \uc810\uc810 \ub354 \ub2a5\uc219\ud574\uc838 \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc774 \ub354\uc6b1 \ud5a5\uc0c1\ub420 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>\ud55c \uac00\uc9c0 \ub5a0\uc624\ub974\ub294 \ud2b8\ub80c\ub4dc\ub294 <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ec%b1%97%eb%b4%87-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%ea%b0%80-%ec%95%84%eb%a7%88%ec%a1%b4-%ec%a7%80%ec%9b%90%ec%9d%84-%ed%98%81%ec%8b%a0%ed%95%98%eb%8a%94-%eb%b0%a9%eb%b2%95-%ec%b1%97\/\">\ucc57\ubd07\uacfc \uc74c\uc131 \ube44\uc11c\uc758 \ud1b5\ud569\uc785\ub2c8\ub2e4.<\/a>, \uace0\uac1d\uc774 \uc74c\uc131 \uba85\ub839\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc0c1\ud638\uc791\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774 \ub2e4\uc911 \ubaa8\ub4dc \uc811\uadfc \ubc29\uc2dd\uc740 \uc811\uadfc\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \ubfd0\ub9cc \uc544\ub2c8\ub77c \ubcf4\ub2e4 \uc790\uc5f0\uc2a4\ub7fd\uace0 \uc9c1\uad00\uc801\uc778 \uc0c1\ud638\uc791\uc6a9\uc744 \uc704\ud55c \uc0c8\ub85c\uc6b4 \uae38\uc744 \uc5f4\uc5b4\uc90d\ub2c8\ub2e4.<\/p>\n<p>\ub610\ud55c, <a href=\"https:\/\/messengerbot.app\/ko\/%ec%b5%9c%ea%b3%a0%ec%9d%98-%ec%b1%97%eb%b4%87-%ec%86%94%eb%a3%a8%ec%85%98-%eb%b0%9c%ea%b2%ac%ed%95%98%ea%b8%b0-ai-%ec%b1%97%eb%b4%87%ea%b3%bc-%ec%9a%b0%ec%88%98%ed%95%9c-%ea%b3%a0%ea%b0%9d-%ec%84%9c\/\">\uace0\uae09 \ucc57\ubd07 \ud50c\ub7ab\ud3fc<\/a> \uacfc \uc194\ub8e8\uc158\uc758 \ucc44\ud0dd\uc774 \uacc4\uc18d\ud574\uc11c \uc99d\uac00\ud560 \uac83\uc774\uba70, \uc774\ub294 \uae30\uc5c5\uc774 \uace0\uc720\ud55c \uc694\uad6c\uc5d0 \ub9de\ucd98 \ub9de\ucda4\ud615 \uc0b0\uc5c5\ubcc4 \ucc57\ubd07\uc744 \ub9cc\ub4e4 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uac10\uc815 \ubd84\uc11d, \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0, \ud0c0\uc0ac \uc11c\ube44\uc2a4\uc640\uc758 \ud1b5\ud569\uacfc \uac19\uc740 \ub2e4\uc591\ud55c \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uc5ec \ucc57\ubd07\uc758 \ub2a5\ub825\uc744 \ub354\uc6b1 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n<p>\uae30\uc5c5\ub4e4\uc774 \uace0\uac1d \uc9c0\uc6d0\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc774\ub294 \ub370 \uc788\uc5b4 \ucc57\ubd07\uc758 \uc5c4\uccad\ub09c \uc7a0\uc7ac\ub825\uc744 \uc778\uc2dd\ud568\uc5d0 \ub530\ub77c \uc774 \uae30\uc220\uc758 \ucc44\ud0dd\uc740 \uac00\uc18d\ud654\ub420 \uc900\ube44\uac00 \ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \ucd5c\uc2e0 AI \ubc0f \ucc57\ubd07 \uae30\uc220\uc758 \ubc1c\uc804\uc744 \uc218\uc6a9\ud558\uace0 \uc55e\uc11c \ub098\uac10\uc73c\ub85c\uc368, \uae30\uc5c5\ub4e4\uc740 \uace0\uac1d \uc11c\ube44\uc2a4 \uc6b0\uc218\uc131\uc758 \ucd5c\uc804\uc120\uc5d0 \uc790\ub9ac \uc7a1\uace0, \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \ub192\uc774\uace0 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \ube44\ud560 \ub370 \uc5c6\ub294 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>","protected":false},"excerpt":{"rendered":"<input type=\"hidden\" value=\"\" data-essbisPostContainer=\"\" data-essbisPostUrl=\"https:\/\/messengerbot.app\/ko\/revolutionizing-customer-support-unveiling-the-best-ai-chatbots-and-conversational-ai-examples\/\" data-essbisPostTitle=\"Revolutionizing Customer Support: Unveiling the Best AI Chatbots and Conversational AI Examples\" data-essbisHoverContainer=\"\"><p>Enhancing customer support is a top priority for businesses aiming to deliver exceptional experiences and foster long-lasting relationships with their clients. In today&#8217;s fast-paced world, the demand for efficient, personalized, and round-the-clock assistance has skyrocketed, prompting companies to explore innovative solutions. Enter AI chatbots and conversational AI \u2013 game-changing technologies that have revolutionized the customer [&hellip;]<\/p>\n","protected":false},"author":14928,"featured_media":252531,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"noindex","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-252530","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/comments?post=252530"}],"version-history":[{"count":1,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252530\/revisions"}],"predecessor-version":[{"id":261985,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252530\/revisions\/261985"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media\/252531"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media?parent=252530"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/categories?post=252530"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/tags?post=252530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}