{"id":252560,"date":"2024-04-29T23:46:39","date_gmt":"2024-04-30T06:46:39","guid":{"rendered":"https:\/\/messengerbot.app\/elevating-customer-experience-the-best-chatbots-for-seamless-service\/"},"modified":"2026-04-12T13:34:20","modified_gmt":"2026-04-12T20:34:20","slug":"%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98-%ed%96%a5%ec%83%81-%ec%b5%9c%ea%b3%a0%ec%9d%98-%ec%b1%97%eb%b4%87%ec%9c%bc%eb%a1%9c-%ec%9b%90%ed%99%9c%ed%95%9c-%ec%84%9c%eb%b9%84%ec%8a%a4-%ec%a0%9c%ea%b3%b5","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/ko\/elevating-customer-experience-the-best-chatbots-for-seamless-service\/","title":{"rendered":"\uace0\uac1d \uacbd\ud5d8 \ud5a5\uc0c1: \uc6d0\ud65c\ud55c \uc11c\ube44\uc2a4\ub97c \uc704\ud55c \ucd5c\uace0\uc758 \ucc57\ubd07"},"content":{"rendered":"<input type=\"hidden\" value=\"\" data-essbispostcontainer=\"\" data-essbisposturl=\"https:\/\/messengerbot.app\/ko\/elevating-customer-experience-the-best-chatbots-for-seamless-service\/\" data-essbisposttitle=\"Elevating Customer Experience: The Best Chatbots for Seamless Service\" data-essbishovercontainer=\"\"><p>\uc624\ub298\ub0a0\uc758 \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \ub6f0\uc5b4\ub09c \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \uac83\uc740 \uae30\uc5c5\uc774 \uc131\uc7a5\ud558\ub294 \ub370 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \uc18c\ube44\uc790\ub4e4\uc774 \uc810\uc810 \ub354 \uc6d0\ud65c\ud558\uace0 \ud6a8\uc728\uc801\uc778 \uc9c0\uc6d0 \uacbd\ud5d8\uc744 \uc694\uad6c\ud568\uc5d0 \ub530\ub77c, \ucc57\ubd07\uc740 \ud601\uc2e0\uc801\uc778 \uc194\ub8e8\uc158\uc73c\ub85c \ub5a0\uc624\ub974\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c AI \uae30\ubc18 \uac00\uc0c1 \ube44\uc11c\ub4e4\uc740 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ud601\uc2e0\ud558\uace0, 24\uc2dc\uac04 \ub0b4\ub0b4 \uc774\uc6a9 \uac00\ub2a5\ud558\uba70, \uc989\uac01\uc801\uc778 \uc751\ub2f5\uacfc \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc77c\uc0c1\uc801\uc778 \ubb38\uc758 \ucc98\ub9ac\ubd80\ud130 \ubcf5\uc7a1\ud55c \ubb38\uc81c \ud574\uacb0\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0, \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud55c \ucd5c\uace0\uc758 \ucc57\ubd07\uc740 \uc804\ubc18\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \ucda9\uc131\ub3c4\ub97c \uc99d\uc9c4\ud558\uba70, \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \ud3ec\uad04\uc801\uc778 \uac00\uc774\ub4dc\uc5d0\uc11c\ub294 \ucc57\ubd07\uc758 \uc138\uacc4, \ub2e4\uc591\ud55c \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8, \uadf8\ub9ac\uace0 \uace0\uac1d \uc11c\ube44\uc2a4 \uc804\ub7b5\uc744 \uac15\ud654\ud558\uace0\uc790 \ud558\ub294 \uae30\uc5c5\uc744 \uc704\ud55c \ucd5c\uace0\uc758 \uc635\uc158\uc744 \ud0d0\uad6c\ud560 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<h1>I. \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud55c \ucc57\ubd07\uc774\ub780?<\/h1>\n<p>\ub04a\uc784\uc5c6\uc774 \uc9c4\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uae30\uc5c5\ub4e4\uc740 \uace0\uac1d \uc11c\ube44\uc2a4 \ub2a5\ub825\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud55c \ud601\uc2e0\uc801\uc778 \ubc29\ubc95\uc744 \ub04a\uc784\uc5c6\uc774 \ubaa8\uc0c9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f9\ud55c \uc8fc\ubaa9\uc744 \ubc1b\uace0 \uc788\ub294 \uc194\ub8e8\uc158 \uc911 \ud558\ub098\ub294 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ub300\ud654\ub97c \uc2dc\ubbac\ub808\uc774\uc158\ud558\ub3c4\ub85d \uc124\uacc4\ub41c \uc778\uacf5\uc9c0\ub2a5(AI) \ud615\ud0dc\uc778 \ucc57\ubd07\uc758 \ud1b5\ud569\uc785\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud55c \ucc57\ubd07\uc740 \ubcf8\uc9c8\uc801\uc73c\ub85c \uace0\uac1d\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\uace0, \uc9c8\ubb38\uc5d0 \ub2f5\ud558\uba70, 24\uc2dc\uac04 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\ub294 \uac00\uc0c1 \ube44\uc11c\ub85c, \uc6d0\ud65c\ud558\uace0 \ud6a8\uc728\uc801\uc778 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h2>A. \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud574 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub098\uc694?<\/h2>\n<p>\ucc57\ubd07\uc740 24\/7 \uc9c0\uc6d0, \ube60\ub978 \uc751\ub2f5 \uc2dc\uac04 \ubc0f \ube44\uc6a9 \uc808\uac10 \ub2a5\ub825 \ub355\ubd84\uc5d0 \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \uc810\uc810 \ub354 \ub9ce\uc774 \ucc44\ud0dd\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. Forrester\uc758 \uc870\uc0ac\uc5d0 \ub530\ub974\uba74, \uc628\ub77c\uc778 \uc18c\ube44\uc790\uc758 63%\uac00 \uace0\uac1d \uc11c\ube44\uc2a4 \uc0c1\ud638\uc791\uc6a9\uc744 \uc704\ud574 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud560 \uc758\ud5a5\uc774 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\ub294 \uba87 \uac00\uc9c0 \uc8fc\uc694 \uc7a5\uc810\uc785\ub2c8\ub2e4:<\/p>\n<ul>\n<li>\ud6a8\uc728\uc131 \ud5a5\uc0c1: \ucc57\ubd07\uc740 \uc5ec\ub7ec \ub300\ud654\ub97c \ub3d9\uc2dc\uc5d0 \ucc98\ub9ac\ud560 \uc218 \uc788\uc5b4 \ub300\uae30 \uc2dc\uac04\uc744 \uc904\uc774\uace0 \uc751\ub2f5\ub960\uc744 \uac1c\uc120\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc740 \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc758\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\uc77c\uad00\ub41c \uacbd\ud5d8: \ucc57\ubd07\uc740 \ubbf8\ub9ac \uc815\uc758\ub41c \uc2a4\ud06c\ub9bd\ud2b8\ub97c \uae30\ubc18\uc73c\ub85c \uc77c\uad00\ub41c \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\uc5ec \ud45c\uc900\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/li>\n<li>\ube44\uc6a9 \uc808\uac10: \ucc57\ubd07\uc740 \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uc5ec \uc6b4\uc601 \ube44\uc6a9\uc744 \ud06c\uac8c \uc904\uc77c \uc218 \uc788\uc73c\uba70, \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc758 \ud544\uc694\uc131\uc744 \uc904\uc785\ub2c8\ub2e4.<\/li>\n<li>\ub370\uc774\ud130 \uc218\uc9d1: \ucc57\ubd07\uc740 \uc120\ud638\ub3c4 \ubc0f \uc77c\ubc18\uc801\uc778 \ubb38\uc758\uc640 \uac19\uc740 \uadc0\uc911\ud55c \uace0\uac1d \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud560 \uc218 \uc788\uc73c\uba70, \uc774\ub97c \ud1b5\ud574 \uc81c\ud488 \ubc0f \uc11c\ube44\uc2a4\ub97c \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\ub2e4\uad6d\uc5b4 \uc9c0\uc6d0: \ucc57\ubd07\uc740 \uc5ec\ub7ec \uc5b8\uc5b4\ub97c \uc9c0\uc6d0\ud558\ub3c4\ub85d \ud504\ub85c\uadf8\ub798\ubc0d\ud560 \uc218 \uc788\uc5b4 \uae00\ub85c\ubc8c \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p>\uadf8\ub7ec\ub098 \ucc57\ubd07\uc5d0\ub294 \ud55c\uacc4\uac00 \uc788\uc73c\uba70 \ubcf5\uc7a1\ud558\uac70\ub098 \ubbfc\uac10\ud55c \ubb38\uc81c\uc5d0 \uc801\ud569\ud558\uc9c0 \uc54a\uc744 \uc218 \uc788\ub2e4\ub294 \uc810\uc5d0 \uc720\uc758\ud574\uc57c \ud569\ub2c8\ub2e4. \ucd5c\uc801\uc758 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud574 \ucc57\ubd07\uacfc \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc744 \uacb0\ud569\ud55c \ud558\uc774\ube0c\ub9ac\ub4dc \uc811\uadfc \ubc29\uc2dd\uc774 \uc885\uc885 \uad8c\uc7a5\ub429\ub2c8\ub2e4. \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ucd9c\ucc98\uc778 <a href=\"https:\/\/www.gartner.com\/en\/information-technology\/insights\/chatbots\" target=\"_blank\" rel=\"noopener\">\uac00\ud2b8\ub108<\/a> \uadf8\ub9ac\uace0 <a href=\"https:\/\/hbr.org\/2022\/05\/using-chatbots-to-strengthen-customer-service\" target=\"_blank\" rel=\"noopener\">\ud558\ubc84\ub4dc \ube44\uc988\ub2c8\uc2a4 \ub9ac\ubdf0<\/a>,\ub294 \uae30\uacc4 \ud559\uc2b5\uc744 \ud1b5\ud574 \ucc57\ubd07 \uae30\ub2a5\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ud558\uace0 \uc6d0\ud65c\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc704\ud574 \uc778\uac04 \uc9c0\uc6d0\uacfc \ud1b5\ud569\ud560 \uac83\uc744 \uc81c\uc548\ud569\ub2c8\ub2e4.<\/p>\n<h2>B. \ucc57\ubd07\uc758 4\uac00\uc9c0 \uc720\ud615\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n<p>\ucc57\ubd07\uc740 \ub2e4\uc591\ud55c \ud615\ud0dc\ub85c \uc874\uc7ac\ud558\uba70, \uac01\uac01 \ud2b9\uc815 \ubaa9\uc801\uc744 \uc704\ud574 \uc124\uacc4\ub418\uace0 \ub2e4\uc591\ud55c \uc0ac\uc6a9\uc790 \uc694\uad6c\ub97c \ucda9\uc871\ud558\ub3c4\ub85d \ub9cc\ub4e4\uc5b4\uc84c\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \ub124 \uac00\uc9c0 \uc8fc\uc694 \ucc57\ubd07 \uc720\ud615\uc785\ub2c8\ub2e4:<\/p>\n<ol>\n<li><strong>\uaddc\uce59 \uae30\ubc18 \ucc57\ubd07:<\/strong> \uc774 \ucc57\ubd07\uc740 \ubbf8\ub9ac \uc815\uc758\ub41c \uaddc\uce59\uacfc \uacb0\uc815 \ud2b8\ub9ac\ub97c \uae30\ubc18\uc73c\ub85c \uc751\ub2f5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uac04\ub2e8\ud558\uace0 \uc9c1\uad00\uc801\uc778 \ub300\ud654\uc5d0 \uac00\uc7a5 \uc801\ud569\ud558\uba70 \uae30\ubcf8\uc801\uc778 \uc9c8\ubb38\uacfc \uc791\uc5c5\uc744 \ud6a8\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\ub300\ud654\ud615 AI \ucc57\ubd07:<\/strong> \uc774 \uace0\uae09 \ucc57\ubd07\uc740 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc640 \uae30\uacc4 \ud559\uc2b5\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uc744 \ub354 \uc778\uac04\uc801\uc778 \ubc29\uc2dd\uc73c\ub85c \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud569\ub2c8\ub2e4. \uc774\ub4e4\uc740 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \ub300\ud654\uc5d0 \ucc38\uc5ec\ud558\uace0 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uc0c1\ud638\uc791\uc6a9\uc5d0\uc11c \ud559\uc2b5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uc791\uc5c5 \uc9c0\ud5a5 \ucc57\ubd07:<\/strong> \uc774\ub984\uc5d0\uc11c \uc54c \uc218 \uc788\ub4ef\uc774, \uc774 \ucc57\ubd07\uc740 \uc57d\uc18d \uc608\uc57d, \uc8fc\ubb38\ud558\uae30 \ub610\ub294 \uc815\ubcf4 \uac80\uc0c9\uacfc \uac19\uc740 \ud2b9\uc815 \uc791\uc5c5\uc744 \uc218\ud589\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uc0ac\uc6a9\uc790\uac00 \ub2e8\uacc4\ubcc4 \ud504\ub85c\uc138\uc2a4\ub97c \uc548\ub0b4\ud558\uace0 \ubbf8\ub9ac \uc815\uc758\ub41c \uc791\uc5c5\uc744 \uc644\ub8cc\ud558\ub294 \ub370 \ub6f0\uc5b4\ub0a9\ub2c8\ub2e4.<\/li>\n<li><strong>\ud558\uc774\ube0c\ub9ac\ub4dc \ucc57\ubd07:<\/strong> \uc774 \ucc57\ubd07\uc740 \uaddc\uce59 \uae30\ubc18 \uc2dc\uc2a4\ud15c\uacfc AI \uae30\ubc18 \uc2dc\uc2a4\ud15c\uc758 \uc694\uc18c\ub97c \uacb0\ud569\ud558\uc5ec \ub450 \uc811\uadfc \ubc29\uc2dd\uc758 \uac15\uc810\uc744 \ud65c\uc6a9\ud569\ub2c8\ub2e4. \ubbf8\ub9ac \uc815\uc758\ub41c \uc751\ub2f5\uc73c\ub85c \uac04\ub2e8\ud55c \uc9c8\ubb38\uc744 \ucc98\ub9ac\ud558\ub294 \ub3d9\uc2dc\uc5d0 NLP\uc640 \uae30\uacc4 \ud559\uc2b5\uc744 \uc0ac\uc6a9\ud558\uc5ec \ub354 \ubcf5\uc7a1\ud55c \ub300\ud654\uc5d0 \ucc38\uc5ec\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ol>\n<p>\ub2e4\uc591\ud55c \uc720\ud615\uc758 \ucc57\ubd07\uc744 \uc774\ud574\ud568\uc73c\ub85c\uc368, \uae30\uc5c5\uc740 \uae30\ubcf8 \uc815\ubcf4 \uc81c\uacf5, \ubcf5\uc7a1\ud55c \ubb38\uc758 \ucc98\ub9ac \ub610\ub294 \ud2b9\uc815 \uc791\uc5c5 \uc548\ub0b4 \ub4f1 \uace0\uac1d \uc11c\ube44\uc2a4 \uc694\uad6c\ub97c \ucda9\uc871\uc2dc\ud0a4\uae30 \uc704\ud55c \uac00\uc7a5 \uc801\ud569\ud55c \uc194\ub8e8\uc158\uc744 \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc120\ud0dd\uc740 \uad81\uadf9\uc801\uc73c\ub85c \uc870\uc9c1\uc758 \ubaa9\ud45c, \uc790\uc6d0 \ubc0f \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc5d0 \ud544\uc694\ud55c \uc815\uad50\ud568\uc758 \uc218\uc900\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9d1\ub2c8\ub2e4.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2024\/04\/best-chatbots-for-customer-service-2024-04-30T064554.000Z.png\" alt=\"\" title=\"\"><\/img> <\/p>\n<h2>II. \ucc57\ubd07: \uace0\uac1d \uc0c1\ud638\uc791\uc6a9 \ud5a5\uc0c1<\/h2>\n<p>\uc624\ub298\ub0a0\uc758 \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uae30\uc5c5\uc740 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \uac04\uc18c\ud654\ud558\uace0 \ub6f0\uc5b4\ub09c \uc9c0\uc6d0 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud55c \ud601\uc2e0\uc801\uc778 \ubc29\ubc95\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ubaa8\uc0c9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ucc57\ubd07\uc740 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc18c\ud1b5\ud558\ub294 \ubc29\uc2dd\uc744 \ud601\uc2e0\uc801\uc73c\ub85c \ubcc0\ud654\uc2dc\ud0a4\ub294 \uac8c\uc784 \uccb4\uc778\uc800 \uc194\ub8e8\uc158\uc73c\ub85c \ub5a0\uc62c\ub790\uc2b5\ub2c8\ub2e4. \uc778\uacf5\uc9c0\ub2a5\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\uc5ec, \uc774\ub7ec\ud55c \uac00\uc0c1 \ube44\uc11c\ub4e4\uc740 \uace0\uac1d \uc11c\ube44\uc2a4 \ud658\uacbd\uc744 \uc7ac\ud3b8\uc131\ud558\uba70 \ube44\ud560 \ub370 \uc5c6\ub294 \ud3b8\ub9ac\ud568\uacfc \ud6a8\uc728\uc131\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h3>A. <a href=\"https:\/\/messengerbot.app\/ko\/%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90-%ed%98%81%ec%8b%a0-%ec%b5%9c%ea%b3%a0%ec%9d%98-ai-%ec%b1%97%eb%b4%87-%eb%b0%8f-%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%82%ac%eb%a1%80-%ea%b3%b5%ea%b0%9c\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \uac00\uc7a5 \uc801\ud569\ud55c \ubb34\ub8cc \ucc57\ubd07<\/a><\/h3>\n<p>\uc6d0\ud65c\ud55c \uace0\uac1d \uc9c0\uc6d0\uc5d0 \ub300\ud55c \uc218\uc694\uac00 \uc99d\uac00\ud568\uc5d0 \ub530\ub77c, \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \ubb34\ub8cc \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \ud0d0\uc0c9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc218\ub9ce\uc740 \ubb34\ub8cc \ucc57\ubd07 \ud50c\ub7ab\ud3fc\uc774 \uc788\uc9c0\ub9cc, \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub9de\uace0 \uac15\ub825\ud55c \uae30\ub2a5 \uc138\ud2b8\ub97c \uc81c\uacf5\ud558\ub294 \ud50c\ub7ab\ud3fc\uc744 \uc120\ud0dd\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. <a href=\"https:\/\/www.drift.com\/\" target=\"_blank\" rel=\"noopener\">\ub4dc\ub9ac\ud504\ud2b8<\/a>, <a href=\"https:\/\/www.chatfuel.com\/\" target=\"_blank\" rel=\"noopener\">Chatfuel<\/a>, \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.pandorabots.com\/\" target=\"_blank\" rel=\"noopener\">Pandorabots<\/a> \ub2e4\uc591\ud55c \uae30\ub2a5\uc744 \uac16\ucd98 \ubb34\ub8cc \ud50c\ub79c\uc744 \uc81c\uacf5\ud558\ub294 \uc8fc\uc694 \ud6c4\ubcf4 \uc911 \ud558\ub098\uc785\ub2c8\ub2e4.<\/p>\n<p>\uadf8\ub7ec\ub098 \ubb34\ub8cc \ucc57\ubd07\uc740 \uc885\uc885 \uace0\uae09 \uae30\ub2a5, \ud655\uc7a5\uc131 \ubc0f \uc0ac\uc6a9\uc790 \uc815\uc758 \uc635\uc158 \uce21\uba74\uc5d0\uc11c \uc81c\ud55c\uc774 \uc788\ub2e4\ub294 \uc810\uc5d0 \uc720\uc758\ud574\uc57c \ud569\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4\uac00 \uc131\uc7a5\ud568\uc5d0 \ub530\ub77c \ucc57\ubd07 \uae30\uc220\uc758 \uc804\uccb4 \uc7a0\uc7ac\ub825\uc744 \ud65c\uc6a9\ud558\uae30 \uc704\ud574 \uc720\ub8cc \ub610\ub294 \uae30\uc5c5 \uc218\uc900 \uc194\ub8e8\uc158\uc73c\ub85c \uc5c5\uadf8\ub808\uc774\ub4dc\ud558\ub294 \uac83\uc744 \uace0\ub824\ud574\uc57c \ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>B. <a href=\"https:\/\/messengerbot.app\/ko\/%eb%b8%8c%eb%9e%9c%eb%93%9c%ec%9d%98-%eb%aa%a9%ec%86%8c%eb%a6%ac%eb%a5%bc-%ed%98%81%ec%8b%a0%ed%95%98%ea%b3%a0-ai-%ea%b8%b0%eb%b0%98-%ec%86%8c%ec%85%9c-%eb%af%b8%eb%94%94%ec%96%b4-%ec%b0%b8%ec%97%ac\/\" target=\"_blank\" rel=\"noopener\">\uc628\ub77c\uc778\uc5d0\uc11c \ubd07\uacfc \ucc44\ud305\ud558\uae30<\/a><\/h3>\n<p>\uc628\ub77c\uc778\uc5d0\uc11c \ubd07\uacfc \ucc44\ud305\ud558\ub294 \uac83\uc740 \uace0\uac1d\uc774 \ube44\uc988\ub2c8\uc2a4\uc640 \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \uc810\uc810 \ub354 \uc778\uae30 \uc788\ub294 \ubc29\ubc95\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub300\ud654\ud615 AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8\ub294 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \ubaa8\ubc29\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4 \uc788\uc73c\uba70, \uc9c8\ubb38\uc5d0 \uc989\uac01\uc801\uc73c\ub85c \uc751\ub2f5\ud558\uace0 \uc0ac\uc6a9\uc790\uac00 \ub2e4\uc591\ud55c \uc791\uc5c5\uc774\ub098 \ud504\ub85c\uc138\uc2a4\ub97c \uc548\ub0b4\ud569\ub2c8\ub2e4. \uc778\uae30 \uc788\ub294 \ud50c\ub7ab\ud3fc\uc778 <a href=\"https:\/\/www.facebook.com\/business\/products\/messenger\" target=\"_blank\" rel=\"noopener\">Facebook Messenger<\/a>, <a href=\"https:\/\/www.whatsapp.com\/business\" target=\"_blank\" rel=\"noopener\">WhatsApp \ube44\uc988\ub2c8\uc2a4<\/a>, \uadf8\ub9ac\uace0 <a href=\"https:\/\/telegram.org\/\" target=\"_blank\" rel=\"noopener\">\ud154\ub808\uadf8\ub7a8<\/a> \uc740 \ucc57\ubd07 \uae30\ub2a5\uc744 \ud1b5\ud569\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4\uac00 \uace0\uac1d\uc774 \uc774\ubbf8 \uc2dc\uac04\uc744 \ubcf4\ub0b4\ub294 \uacf3\uc5d0\uc11c \uace0\uac1d\uc5d0\uac8c \ub3c4\ub2ec\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc628\ub77c\uc778 \ucc57\ubd07\uc740 24\/7 \uac00\uc6a9\uc131, \uc989\uac01\uc801\uc778 \uc751\ub2f5, \uc5ec\ub7ec \ub300\ud654\ub97c \ub3d9\uc2dc\uc5d0 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \ub2a5\ub825 \ub4f1 \ub9ce\uc740 \uc774\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc790\uc5f0\uc5b4 \ucc98\ub9ac \ubc0f \uae30\uacc4 \ud559\uc2b5\uc744 \ud65c\uc6a9\ud558\uc5ec \uc774\ub7ec\ud55c \ubd07\uc740 \uace0\uac1d \ubb38\uc758\ub97c \ubcf4\ub2e4 \uc790\uc5f0\uc2a4\ub7fd\uace0 \ub9e5\ub77d\uc5d0 \ub9de\uac8c \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\uc5b4 \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub610\ud55c, \ucc57\ubd07\uc774 \ucd5c\ucca8\ub2e8 AI \uae30\ub2a5\uacfc \ud1b5\ud569\ub418\uace0 \uc9c4\ud654\ud568\uc5d0 \ub530\ub77c, \uc608\ub97c \ub4e4\uc5b4 <a href=\"https:\/\/brainpod.ai\/\" target=\"_blank\" rel=\"noopener\">Brain Pod AI\uc758<\/a> \ucd5c\ucca8\ub2e8 \uc5b8\uc5b4 \ubaa8\ub378\uacfc \uac19\uc740 \uae30\ub2a5\uc744 \ud1b5\ud574 \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uc744 \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud558\ub294 \ub2a5\ub825\uc774 \uc810\uc810 \ub354 \uc815\uad50\ud574\uc9c0\uace0 \uc788\uc5b4 \uace0\uac1d \uc11c\ube44\uc2a4 \uc81c\uacf5\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub824\ub294 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uadc0\uc911\ud55c \uc790\uc0b0\uc774 \ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>III. AI \uae30\ubc18 \ucc57\ubd07: \uace0\uac1d \uc9c0\uc6d0\uc758 \ubbf8\ub798<\/h3>\n<p>\uc624\ub298\ub0a0\uc758 \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uae30\uc5c5\ub4e4\uc740 \ub6f0\uc5b4\ub09c \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uba74\uc11c \uace0\uac1d \uc9c0\uc6d0 \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud560 \ud601\uc2e0\uc801\uc778 \ubc29\ubc95\uc744 \ub04a\uc784\uc5c6\uc774 \ucc3e\uace0 \uc788\uc2b5\ub2c8\ub2e4. AI \uae30\ubc18 \ucc57\ubd07\uc740 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ud601\uc2e0\uc801\uc73c\ub85c \ubcc0\ud654\uc2dc\ud0a4\ub294 \uac8c\uc784 \uccb4\uc778\uc800 \uc194\ub8e8\uc158\uc73c\ub85c \ub5a0\uc62c\ub790\uc2b5\ub2c8\ub2e4. \uc778\uacf5\uc9c0\ub2a5\uacfc \uc790\uc5f0\uc5b4 \ucc98\ub9ac\ub97c \ud65c\uc6a9\ud558\uc5ec \uc774\ub7ec\ud55c \ucc57\ubd07\uc740 \uace0\uac1d\uc758 \uc9c8\ubb38\uc744 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc815\ubc00\ub3c4\ub85c \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\uc5b4 \uc6d0\ud65c\ud558\uace0 \ud6a8\uc728\uc801\uc778 \uc9c0\uc6d0 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h4>A. AI \ucc57\ubd07 \uace0\uac1d \uc11c\ube44\uc2a4<\/h4>\n<p>AI \ucc57\ubd07\uc740 \ud604\ub300 \uace0\uac1d \uc11c\ube44\uc2a4 \uc804\ub7b5\uc758 \uc911\ucd94\ub85c \ube60\ub974\uac8c \uc790\ub9ac \uc7a1\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uae09 \uba38\uc2e0 \ub7ec\ub2dd \uc54c\uace0\ub9ac\uc998\uc744 \ud65c\uc6a9\ud558\uc5ec \uc774\ub7ec\ud55c \ucc57\ubd07\uc740 \uace0\uac1d \ubb38\uc758\ub97c \uc774\ud574\ud558\uace0 \ud574\uc11d\ud558\uba70, \uad00\ub828 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uace0, \uc8fc\ubb38 \ucd94\uc801, \uc608\uc57d, \ubb38\uc81c \ud574\uacb0\uacfc \uac19\uc740 \ubcf5\uc7a1\ud55c \uc791\uc5c5\ub3c4 \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc778\uac04 \uc9c0\uc6d0 \ud300\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc744 \uc904\uc77c \ubfd0\ub9cc \uc544\ub2c8\ub77c 24\uc2dc\uac04 \uc77c\uad00\ub418\uace0 \uc2e0\uc18d\ud55c \uc9c0\uc6d0\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub9ac\ub529 \uae30\uc5c5\ub4e4\uc778 \uc740 <a href=\"https:\/\/www.apple.com\" target=\"_blank\" rel=\"noopener\">Apple<\/a>, <a href=\"https:\/\/www.amazon.com\" target=\"_blank\" rel=\"noopener\">Amazon<\/a>, \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.airbnb.com\" target=\"_blank\" rel=\"noopener\">\uc5d0\uc5b4\ube44\uc564\ube44<\/a> AI \ucc57\ubd07\uc744 \uc131\uacf5\uc801\uc73c\ub85c \uad6c\ud604\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4 \ub2a5\ub825\uc744 \ud5a5\uc0c1\uc2dc\ud0a8 \uae30\uc5c5\ub4e4\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, Apple\uc758 \ube44\uc988\ub2c8\uc2a4 \ucc44\ud305\uc740 \uace0\uac1d\uc774 \uba54\uc2dc\uc9d5 \uc571\uc744 \ud1b5\ud574 \ud68c\uc0ac\uc758 \uac00\uc0c1 \ube44\uc11c\uc640 \uc9c1\uc811 \uc18c\ud1b5\ud560 \uc218 \uc788\uac8c \ud558\uc5ec \uc9c0\uc6d0 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uace0 \ub2e4\uc591\ud55c \ubb38\uc758\uc5d0 \uc989\uac01\uc801\uc778 \ub3c4\uc6c0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h4>B. AI \ucc57\ubd07 \uc628\ub77c\uc778<\/h4>\n<p>AI \ucc57\ubd07\uc758 \ub4f1\uc7a5\uc740 \ud601\uc2e0\uc801\uc778 \uc628\ub77c\uc778 \uc9c0\uc6d0 \uc194\ub8e8\uc158\uc758 \uae38\uc744 \uc5f4\uc5c8\uc2b5\ub2c8\ub2e4. \uace0\uac1d\ub4e4\uc740 \uc774\uc81c \uc6f9\uc0ac\uc774\ud2b8, \ubaa8\ubc14\uc77c \uc571, \uadf8\ub9ac\uace0 \ub2e4\uc74c\uacfc \uac19\uc740 \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uc774\ub7ec\ud55c \ucc57\ubd07\uacfc \uc18c\ud1b5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.facebook.com\/messenger\" target=\"_blank\" rel=\"noopener\">Facebook Messenger<\/a>, <a href=\"https:\/\/www.whatsapp.com\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a>, \uadf8\ub9ac\uace0 <a href=\"https:\/\/telegram.org\" target=\"_blank\" rel=\"noopener\">\ud154\ub808\uadf8\ub7a8<\/a>. \uc774 \uc634\ub2c8\ucc44\ub110 \uc811\uadfc \ubc29\uc2dd\uc740 \uace0\uac1d\uc774 \uc120\ud638\ud558\ub294 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc29\ubc95\uc5d0 \uad00\uacc4\uc5c6\uc774 \ud3b8\ub9ac\ud558\uac8c \uc9c0\uc6d0\uc744 \ubc1b\uc744 \uc218 \uc788\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc720\uba85\ud55c \uae30\uc5c5\ub4e4\uc778 <a href=\"https:\/\/www.sephora.com\" target=\"_blank\" rel=\"noopener\">\uc138\ud3ec\ub77c<\/a> \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.starbucks.com\" target=\"_blank\" rel=\"noopener\">\uc2a4\ud0c0\ubc85\uc2a4<\/a> \uc740 AI \ucc57\ubd07\uc744 \ub3c4\uc785\ud558\uc5ec \ub6f0\uc5b4\ub09c \uc628\ub77c\uc778 \uace0\uac1d \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc138\ud3ec\ub77c\uc758 AI \uae30\ubc18 \ucc57\ubd07\uc740 \uace0\uac1d\uc5d0\uac8c \uc81c\ud488 \ucd94\ucc9c, \uc8fc\ubb38 \ucd94\uc801, \uc2ec\uc9c0\uc5b4 \uac00\uc0c1 \ucc29\uc6a9 \uacbd\ud5d8\uc744 \ub3c4\uc640\uc8fc\uc5b4 \uc804\uccb4 \uc1fc\ud551 \uc5ec\uc815\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n<p>AI \uae30\uc220\uc774 \uacc4\uc18d \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \ucc57\ubd07\uc740 \ub354\uc6b1 \uc815\uad50\ud574\uc838 \ubcf5\uc7a1\ud55c \uace0\uac1d \ubb38\uc758\ub97c \uc774\ud574\ud558\uace0, \uac1c\uc778\ud654\ub41c \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\uba70, \ub2e4\ub978 \uc2dc\uc2a4\ud15c\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub418\uc5b4 \uc9c4\uc815\uc73c\ub85c \ud1b5\ud569\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ub420 \uac83\uc785\ub2c8\ub2e4. \uace0\uac1d \uc9c0\uc6d0\uc758 \ubbf8\ub798\ub294 \uc774\ub7ec\ud55c AI \uae30\ubc18 \ucc57\ubd07\uc758 \uc190\uc5d0 \ub2ec\ub824 \uc788\uc73c\uba70, \uae30\uc5c5\uc5d0\ub294 \uacbd\uc7c1 \uc6b0\uc704\ub97c, \uace0\uac1d\uc5d0\uac8c\ub294 \uc990\uac81\uace0 \ubc88\uac70\ub86d\uc9c0 \uc54a\uc740 \uc9c0\uc6d0 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h2>IV. \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\ub294 \uc774\uc810<\/h2>\n<p>\uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud55c \ucc57\ubd07 \uad6c\ud604\uc740 \uae30\uc5c5\uc5d0 \uc218\ub9ce\uc740 \uc774\uc810\uc744 \uc81c\uacf5\ud558\uc5ec \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9 \ubc0f \uc9c0\uc6d0 \ubc29\uc2dd\uc744 \ud601\uc2e0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc778\uacf5\uc9c0\ub2a5\uacfc \uc790\uc5f0\uc5b4 \ucc98\ub9ac\uc758 \ud798\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368, \ucc57\ubd07\uc740 \uc6d0\ud65c\ud558\uace0 \ud6a8\uc728\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc5ec \uad81\uadf9\uc801\uc73c\ub85c \ub9cc\uc871\ub3c4\uc640 \ucda9\uc131\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n<h3>A. \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud55c \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\ub294 \uae30\uc5c5<\/h3>\n<p>\ub9ce\uc740 \uc5c5\uacc4 \ub9ac\ub354\ub4e4\uc774 \ucc57\ubd07\uc758 \ud601\uc2e0\uc801\uc778 \uc7a0\uc7ac\ub825\uc744 \uc778\uc2dd\ud558\uace0 \uc774\ub97c \uace0\uac1d \uc11c\ube44\uc2a4 \uc6b4\uc601\uc5d0 \uc131\uacf5\uc801\uc73c\ub85c \ud1b5\ud569\ud574\uc654\uc2b5\ub2c8\ub2e4. \uc8fc\uc694 \uc0ac\ub840\ub85c\ub294 <a href=\"https:\/\/www.apple.com\/\" target=\"_blank\" rel=\"noopener\">Apple<\/a>, <a href=\"https:\/\/www.amazon.com\/\" target=\"_blank\" rel=\"noopener\">Amazon<\/a>, <a href=\"https:\/\/www.microsoft.com\/\" target=\"_blank\" rel=\"noopener\">Microsoft<\/a>, \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.salesforce.com\/\" target=\"_blank\" rel=\"noopener\">\uc138\uc77c\uc988\ud3ec\uc2a4<\/a>, \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \uac04\uc18c\ud654\ud558\uace0 \uc751\ub2f5 \uc2dc\uac04\uc744 \uac1c\uc120\ud558\uba70 24\/7 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ucc57\ubd07\uc744 \ud65c\uc6a9\ud55c \ubaa8\ub4e0 \uae30\uc5c5\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc608\ub97c \ub4e4\uc5b4, <a href=\"https:\/\/brainpod.ai\/brain-pod-ai-generative-ai-demo\/\" target=\"_blank\" rel=\"noopener\">\ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a>, \uc120\ub3c4\uc801\uc778 \uc0dd\uc131 AI \uc194\ub8e8\uc158 \uc81c\uacf5\uc5c5\uccb4\ub294 \uc5ec\ub7ec \uc5b8\uc5b4\ub85c \uace0\uac1d \ubb38\uc758\ub97c \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\ub294 \uace0\uae09 \ucc57\ubd07\uc744 \uac1c\ubc1c\ud558\uc5ec \uae00\ub85c\ubc8c \uccad\uc911\uc744 \uc704\ud55c \uc6d0\ud65c\ud55c \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4. \uadf8\ub4e4\uc758 \ucd5c\ucca8\ub2e8 <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"noopener\">\ub2e4\uad6d\uc5b4 AI \ucc44\ud305 \uc5b4\uc2dc\uc2a4\ud134\ud2b8<\/a> \uc740 \uc804 \uc138\uacc4 \uae30\uc5c5\uc758 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uc9c0\uc6d0 \ube44\uc6a9\uc744 \uc904\uc774\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>B. \uc6f9\uc0ac\uc774\ud2b8\ub97c \uc704\ud55c \ucd5c\uace0\uc758 \ucc57\ubd07<\/h3>\n<p>\uc6f9\uc0ac\uc774\ud2b8\uc5d0 \ucc57\ubd07\uc744 \uad6c\ud604\ud560 \ub54c, \uc5ec\ub7ec \uc635\uc158\uc774 \uc5c5\uacc4 \ub9ac\ub354\ub85c \ub450\ub4dc\ub7ec\uc9d1\ub2c8\ub2e4. <a href=\"https:\/\/www.drift.com\/\" target=\"_blank\" rel=\"noopener\">\ub4dc\ub9ac\ud504\ud2b8<\/a>, <a href=\"https:\/\/www.intercom.com\/\" target=\"_blank\" rel=\"noopener\">\uc778\ud130\ucef4<\/a>, \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.hubspot.com\/products\/crm\/chatbot\" target=\"_blank\" rel=\"noopener\">HubSpot Chatbot<\/a> \ub294 <a href=\"https:\/\/messengerbot.app\/ko\/%ec%b5%9c%ea%b3%a0%ec%9d%98-%ec%b1%97%eb%b4%87-%ec%86%94%eb%a3%a8%ec%85%98-%eb%b0%9c%ea%b2%ac%ed%95%98%ea%b8%b0-ai-%ec%b1%97%eb%b4%87%ea%b3%bc-%ec%9a%b0%ec%88%98%ed%95%9c-%ea%b3%a0%ea%b0%9d-%ec%84%9c\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud55c \ucd5c\uace0\uc758 \ucc57\ubd07<\/a> \uc6f9\uc0ac\uc774\ud2b8\uc5d0\uc11c \uc81c\uacf5\ub418\uba70, \uac15\ub825\ud55c \uae30\ub2a5\uacfc \uae30\uc874 \uc2dc\uc2a4\ud15c\uacfc\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\ubcf4\ub2e4 \ud3ec\uad04\uc801\uc778 \uc194\ub8e8\uc158\uc744 \ucc3e\ub294 \uae30\uc5c5\uc744 \uc704\ud574, <a href=\"https:\/\/messengerbot.app\/ko\/\" target=\"_blank\" rel=\"noopener\">\uba54\uc2e0\uc800 \ubd07<\/a> \uc8fc\ubaa9\ubc1b\ub294 <a href=\"https:\/\/messengerbot.app\/ko\/%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%b1%97%eb%b4%87%ec%9c%bc%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90-%ed%96%a5%ec%83%81-%ec%9d%b4%ec%a0%90-%eb%b0%8f-%ec%82%ac%eb%a1%80\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc11c\ube44\uc2a4\uc6a9 \ucc57\ubd07<\/a>. \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\ub2a5, \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0 \ubc0f \ub2e4\uc591\ud55c \ucc44\ub110 \uac04\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \ud1b5\ud574 Messenger Bot\uc740 \uae30\uc5c5\uc774 \ub6f0\uc5b4\ub09c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0 \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uba70 \uc9c0\uc6d0 \ube44\uc6a9\uc744 \uc808\uac10\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4.<\/p>\n<p>AI\uc758 \ud798\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 <a href=\"https:\/\/messengerbot.app\/ko\/%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90-%ed%98%81%ec%8b%a0-%ec%b5%9c%ea%b3%a0%ec%9d%98-ai-%ec%b1%97%eb%b4%87-%eb%b0%8f-%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%82%ac%eb%a1%80-%ea%b3%b5%ea%b0%9c\/\" target=\"_blank\" rel=\"noopener\">AI \uae30\ubc18 \ucc57\ubd07<\/a>, \uae30\uc5c5\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4 \ud5a5\uc0c1, \ud6a8\uc728\uc131 \uc99d\uac00, \ube0c\ub79c\ub4dc \ucda9\uc131\ub3c4 \uac15\ud654 \ub4f1 \ub9ce\uc740 \ud61c\ud0dd\uc744 \ub204\ub9b4 \uc218 \uc788\uc73c\uba70, \uad81\uadf9\uc801\uc73c\ub85c \uc624\ub298\ub0a0\uc758 \uacbd\uc7c1 \uc2dc\uc7a5\uc5d0\uc11c \uc131\uc7a5\uacfc \uc131\uacf5\uc744 \uc774\ub04c\uc5b4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2024\/04\/best-chatbots-for-customer-service-2024-04-30T064624.000Z.png\" alt=\"\" title=\"\"><\/img> <\/p>\n<h2>V. \uc0ac\uc6a9\ud558\uae30\uc5d0 \uac00\uc7a5 \uc88b\uc740 \ucc57\ubd07\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n<p>\uae30\uc5c5\uc774 \ub6f0\uc5b4\ub09c \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uccad\uc911\uacfc \ud6a8\uacfc\uc801\uc73c\ub85c \uc18c\ud1b5\ud558\uae30 \uc704\ud574 \ub178\ub825\ud568\uc5d0 \ub530\ub77c, \"\uc0ac\uc6a9\ud558\uae30\uc5d0 \uac00\uc7a5 \uc88b\uc740 \ucc57\ubd07\uc740 \ubb34\uc5c7\uc778\uac00\uc694?\"\ub77c\ub294 \uc9c8\ubb38\uc740 \uc810\uc810 \ub354 \uc911\uc694\ud574\uc9d1\ub2c8\ub2e4. \ub300\ud654\ud615 AI\uc758 \ub04a\uc784\uc5c6\uc774 \uc9c4\ud654\ud558\ub294 \ud658\uacbd\uc5d0\uc11c, \uc5ec\ub7ec \ucc57\ubd07 \uc194\ub8e8\uc158\uc774 \uc120\ub450\uc8fc\uc790\ub85c \ub5a0\uc624\ub974\uba70 \ub2e4\uc591\ud55c \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\ub97c \ucda9\uc871\ud558\uae30 \uc704\ud55c \uace0\uae09 \uae30\ub2a5\uacfc \ub2a5\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h3>A. \ucd5c\uace0\uc758 \ucc57\ubd07 AI<\/h3>\n<p>\ucd5c\uace0\uc758 \ucc57\ubd07 AI\uc5d0 \uad00\ud574\uc11c\ub294, <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"noopener\">\ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a> \uac15\ub825\ud55c \uacbd\uc7c1\uc790\ub85c \uc8fc\ubaa9\ubc1b\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 AI \uae30\ubc18 \ucc57\ubd07 \uc194\ub8e8\uc158\uc740 \ucd5c\ucca8\ub2e8 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \ubc0f \uae30\uacc4 \ud559\uc2b5 \uc54c\uace0\ub9ac\uc998\uc744 \ud65c\uc6a9\ud558\uc5ec \uc9c0\ub2a5\uc801\uc774\uace0 \ub9e5\ub77d \uc778\uc2dd \ub300\ud654\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. Brain Pod AI\uc758 \ucc57\ubd07\uc740 \ubcf5\uc7a1\ud55c \ucffc\ub9ac\ub97c \uc774\ud574\ud558\uace0, \uc815\ud655\ud55c \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\uba70, \ub2e4\uad6d\uc5b4 \uc0c1\ud638\uc791\uc6a9\ub3c4 \uc6d0\ud65c\ud558\uac8c \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>AI \ucc57\ubd07 \ubd84\uc57c\uc758 \ub610 \ub2e4\ub978 \uc800\uba85\ud55c \ud50c\ub808\uc774\uc5b4\ub294 <a href=\"https:\/\/messengerbot.app\/ko\/\" target=\"_blank\" rel=\"noopener\">\uba54\uc2e0\uc800 \ubd07<\/a>. \ub514\uc9c0\ud138 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \uc124\uacc4\ub41c Messenger Bot\uc740 \uc778\uacf5\uc9c0\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec Facebook \ubc0f Instagram\uacfc \uac19\uc740 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ud50c\ub7ab\ud3fc\uacfc \uc6f9\uc0ac\uc774\ud2b8\ub97c \ud3ec\ud568\ud55c \ub2e4\uc591\ud55c \ucc44\ub110\uc5d0\uc11c \uc0c1\ud638\uc791\uc6a9\uc744 \uad00\ub9ac\ud558\uace0 \ucd5c\uc801\ud654\ud569\ub2c8\ub2e4. \uc790\ub3d9 \uc751\ub2f5, \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \ubc0f \ub9ac\ub4dc \uc0dd\uc131 \uae30\ub2a5\uacfc \uac19\uc740 \uae30\ub2a5\uc744 \ud1b5\ud574 Messenger Bot\uc740 \uae30\uc5c5\uc774 \uace0\uac1d \ucc38\uc5ec\ub97c \uac04\uc18c\ud654\ud558\uace0 \uc804\ud658\uc744 \ucd09\uc9c4\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<h3>B. \ucd5c\uace0\uc758 AI \ucc57\ubd07<\/h3>\n<p>\ucd5c\uace0\uc758 AI \ucc57\ubd07\uc5d0 \uad00\ud574\uc11c\ub294 \uace0\ub824\ud560 \uac00\uce58\uac00 \uc788\ub294 \uc5ec\ub7ec \uacbd\uc7c1\uc790\uac00 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"noopener\">Brain Pod AI\uc758 \ucc57\ubd07<\/a> \uc740 \uace0\uae09 NLP \uae30\ub2a5\uc73c\ub85c \ubcf5\uc7a1\ud55c \ucffc\ub9ac\ub97c \uc774\ud574\ud558\uace0 \uc815\ud655\ud558\uace0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ub6f0\uc5b4\ub0a9\ub2c8\ub2e4. \ub610\ud55c \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0\uc744 \ud1b5\ud574 \uae30\uc5c5\uc740 \uae00\ub85c\ubc8c \uace0\uac1d\uc5d0\uac8c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc5b4 \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0\uc11c \uc5b8\uc5b4 \uc7a5\ubcbd\uc744 \ud5c8\ubb3c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/messengerbot.app\/ko\/\" target=\"_blank\" rel=\"noopener\">\uba54\uc2e0\uc800 \ubd07<\/a> \ub610\ud55c \ud3ec\uad04\uc801\uc778 AI \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \ucc3e\ub294 \uae30\uc5c5\uc744 \uc704\ud55c \ub610 \ub2e4\ub978 \ucd5c\uace0\uc758 \uc120\ud0dd\uc785\ub2c8\ub2e4. \uc790\ub3d9 \uc751\ub2f5, \uc6cc\ud06c\ud50c\ub85c \uc790\ub3d9\ud654 \ubc0f \ub9ac\ub4dc \uc0dd\uc131 \uae30\ub2a5\uacfc \uac19\uc740 \uae30\ub2a5\uc744 \ud1b5\ud574 Messenger Bot\uc740 \uae30\uc5c5\uc774 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ubc0f \uc6f9\uc0ac\uc774\ud2b8\ub97c \ud3ec\ud568\ud55c \uc5ec\ub7ec \ucc44\ub110\uc5d0\uc11c \uace0\uac1d \ucc38\uc5ec\ub97c \uac04\uc18c\ud654\ud558\uace0 \uc804\ud658\uc744 \ucd09\uc9c4\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<p>\u201c\ucd5c\uace0\uc758\u201d AI \ucc57\ubd07\uc740 \uc0b0\uc5c5, \ub300\uc0c1 \uace0\uac1d \ubc0f \uc6d0\ud558\ub294 \uae30\ub2a5\uacfc \uac19\uc740 \ud2b9\uc815 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9c8 \uc218 \uc788\ub2e4\ub294 \uc810\uc5d0 \uc720\uc758\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \ucca0\uc800\ud55c \uc5f0\uad6c\ub97c \uc218\ud589\ud558\uace0 \uace0\uc720\ud55c \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub530\ub77c \ub2e4\uc591\ud55c \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \ud3c9\uac00\ud558\ub294 \uac83\uc740 \uc870\uc9c1\uc5d0 \uac00\uc7a5 \uc801\ud569\ud55c \uc635\uc158\uc744 \uc120\ud0dd\ud558\ub294 \ub370 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/p>\n<p>\uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc704\ud55c AI \ucc57\ubd07 \ubd84\uc57c\uc5d0\uc11c, \ub2e4\uc74c\uacfc \uac19\uc740 \uc194\ub8e8\uc158\ub4e4\uc774 <a href=\"https:\/\/brainpod.ai\/\" target=\"_blank\" rel=\"noopener\">\ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a> \uadf8\ub9ac\uace0 <a href=\"https:\/\/messengerbot.app\/ko\/\" target=\"_blank\" rel=\"noopener\">\uba54\uc2e0\uc800 \ubd07<\/a> \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uba70, \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \ub370 \ub2a5\ub825\uc744 \ubcf4\uc5ec\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4. \ub300\ud654\ud615 AI\uc758 \ud798\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368, \uae30\uc5c5\uc740 \uc2dc\ub300\ub97c \uc55e\uc11c \ub098\uac00\uace0 \ucda9\uc131\ub3c4\uc640 \uc7a5\uae30\uc801\uc778 \uc131\uacf5\uc744 \ucd09\uc9c4\ud558\ub294 \ub6f0\uc5b4\ub09c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2>VI. \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0\uc11c\uc758 \ucc57\ubd07\uc758 \uc2e4\uc81c \uc0ac\ub840<\/h2>\n<h3>A. \ucc57\ubd07\uc758 \uc608<\/h3>\n<p>\uc624\ub298\ub0a0\uc758 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c, <a href=\"https:\/\/messengerbot.app\/ko\/%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%b1%97%eb%b4%87%ec%9c%bc%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90-%ed%96%a5%ec%83%81-%ec%9d%b4%ec%a0%90-%eb%b0%8f-%ec%82%ac%eb%a1%80\/\">\ucc57\ubd07\uc740 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc758 \ube44\uc988\ub2c8\uc2a4 \uace0\uac1d \uc11c\ube44\uc2a4 \uc804\ub7b5\uc758 \ud544\uc218\uc801\uc778 \ubd80\ubd84\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ud55c \uac00\uc9c0 \ub450\ub4dc\ub7ec\uc9c4 \uc608\ub294<\/a> Amtrak <a href=\"https:\/\/www.amtrak.com\/\" target=\"_blank\" rel=\"noopener\">\ucc57\ubd07\uc73c\ub85c, \uc774 \ucc57\ubd07\uc740 \ud68c\uc0ac\uac00 \uace0\uac1d\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ud601\uc2e0\ud588\uc2b5\ub2c8\ub2e4.<\/a> Amtrak \ucc57\ubd07\uc740 \uc778\uacf5\uc9c0\ub2a5\uc73c\ub85c \uad6c\ub3d9\ub418\uba70, \ud68c\uc0ac\uc758 \uc6f9\uc0ac\uc774\ud2b8\uc640 \ubaa8\ubc14\uc77c \uc571\uc5d0\uc11c \uc774\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc740 \uc774\ub97c \ud1b5\ud574<\/p>\n<p>Amtrak \ucc57\ubd07\uc740 \uc778\uacf5\uc9c0\ub2a5\uc73c\ub85c \uad6c\ub3d9\ub418\uba70, \ud68c\uc0ac\uc758 \uc6f9\uc0ac\uc774\ud2b8\uc640 \ubaa8\ubc14\uc77c \uc571\uc5d0\uc11c \uc774\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc740 \uc774\ub97c \ud1b5\ud574 <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ec%b1%97%eb%b4%87%ec%9d%b4-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%eb%a5%bc-%ed%98%81%ec%8b%a0%ed%95%98%eb%8a%94-%eb%b0%a9%eb%b2%95-%ec%a0%a0%eb%8d%b0%ec%8a%a4%ed%81%ac-%ec%82%ac%eb%a1%80\/\">\uc628\ub77c\uc778 \ubd07\uacfc\uc758 \ucc44\ud305<\/a> \uc989\uc2dc \ud2f0\ucf13 \uc608\uc57d, \uae30\ucc28 \uc2dc\uac04\ud45c \ud655\uc778, \uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38\uc5d0 \ub300\ud55c \ub2f5\ubcc0\uc744 \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc740 <a href=\"https:\/\/messengerbot.app\/ko\/%eb%b0%94%ec%81%9c-%ec%a7%81%ec%9e%a5%ec%9d%b8%ec%9d%84-%ec%9c%84%ed%95%9c-%ec%86%90%ec%89%ac%ec%9a%b4-%ec%8b%9d%ec%82%ac-%ec%a4%80%eb%b9%84-%ea%b8%b0%ec%88%a0-%eb%a7%88%ec%8a%a4%ed%84%b0%ed%95%98\/\">\uac04\uc18c\ud654\ub41c \uacbd\ud5d8<\/a> \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc77c \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc744 \uc904\uc5ec \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc758\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\ub610 \ub2e4\ub978 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \uc608\ub294 <a href=\"https:\/\/www.capitalone.com\/\" target=\"_blank\" rel=\"noopener\">\uce90\ud53c\ud0c8 \uc6d0<\/a> \ucc57\ubd07 Eno\uc785\ub2c8\ub2e4. \uc774 AI \uae30\ubc18 <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ea%b8%b0%eb%b0%98-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4-%eb%b4%87%ec%9d%b4-%ea%b7%80%ec%82%ac%ec%9d%98-%eb%b8%8c%eb%9e%9c%eb%93%9c-%ec%a7%80%ec%9b%90-%ea%b2%bd%ed%97%98%ec%9d%84-%ed%96%a5\/\">\uace0\uac1d \uc11c\ube44\uc2a4\uc6a9 \ucc57\ubd07<\/a> \uace0\uac1d\uc774 \uacc4\uc88c \uc794\uc561 \ud655\uc778, \uac70\ub798 \ub0b4\uc5ed \uac80\ud1a0, \uc2ec\uc9c0\uc5b4 \uc1a1\uae08 \uc2dc\uc791\uacfc \uac19\uc740 \uc740\ud589 \uad00\ub828 \uc791\uc5c5\uc744 \ub3c4\uc640\uc90d\ub2c8\ub2e4. Eno\uc758 \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\ub2a5\uc740 \ub300\ud654\ud615 \uc9c8\ubb38\uc744 \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\uac8c \ud558\uc5ec \uace0\uac1d\uc5d0\uac8c \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h3>B. \ucc57\ubd07 \uc608\uc2dc<\/h3>\n<p>\uad50\ud1b5 \ubc0f \uae08\uc735 \ubd84\uc57c\ub97c \ub118\uc5b4, <a href=\"https:\/\/messengerbot.app\/ko\/%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90-%ed%98%81%ec%8b%a0-%ec%b5%9c%ea%b3%a0%ec%9d%98-ai-%ec%b1%97%eb%b4%87-%eb%b0%8f-%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%82%ac%eb%a1%80-%ea%b3%b5%ea%b0%9c\/\">\ucc57\ubd07 \uc0ac\ub840<\/a> \ub2e4\uc591\ud55c \ub2e4\ub978 \uc0b0\uc5c5\uc5d0\uc11c\ub3c4 \ucc3e\uc544\ubcfc \uc218 \uc788\uc73c\uba70, \uadf8\ub4e4\uc758 \uad11\ubc94\uc704\ud55c \ucc44\ud0dd\uacfc \ud6a8\uacfc\uc131\uc744 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4.<\/p>\n<p>\uc804\uc790 \uc0c1\uac70\ub798 \ubd84\uc57c\uc5d0\uc11c, <a href=\"https:\/\/www.amazon.com\/\" target=\"_blank\" rel=\"noopener\">Amazon<\/a>\uc758 \uac00\uc0c1 \ube44\uc11c\uc778 Alexa\ub294 \uac00\uc815\uc5d0\uc11c \ub110\ub9ac \uc54c\ub824\uc9c4 \uc774\ub984\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. Alexa\ub294 \uc1fc\ud551 \ubc0f \uc8fc\ubb38 \ucd94\uc801\uc744 \ub3c4\uc640\uc904 \ubfd0\ub9cc \uc544\ub2c8\ub77c <a href=\"https:\/\/messengerbot.app\/ko\/ai-%ec%b1%97%eb%b4%87-%ea%b3%a0%ea%b0%9d-%ec%84%9c%eb%b9%84%ec%8a%a4%ea%b0%80-%ec%95%84%eb%a7%88%ec%a1%b4-%ec%a7%80%ec%9b%90%ec%9d%84-%ed%98%81%ec%8b%a0%ed%95%98%eb%8a%94-%eb%b0%a9%eb%b2%95-%ec%b1%97\/\">\uace0\uac1d \uc11c\ube44\uc2a4 \uc9c0\uc6d0<\/a> \uc744 \uc81c\uacf5\ud558\uc5ec \uc81c\ud488, \ubc18\ud488 \ubc0f \uacc4\uc815 \uad00\ub9ac\uc5d0 \ub300\ud55c \uc9c8\ubb38\uc5d0 \ub2f5\ubcc0\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub300\ud654\ud615 AI\uc758 \uc1fc\ud551 \uacbd\ud5d8\uc5d0 \ub300\ud55c \uc6d0\ud65c\ud55c \ud1b5\ud569\uc740 \uace0\uac1d \ud3b8\uc758\uc131\uc758 \uc0c8\ub85c\uc6b4 \uae30\uc900\uc744 \uc124\uc815\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uadf8 <a href=\"https:\/\/brainpod.ai\" target=\"_blank\" rel=\"noopener\">\ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a> \ud50c\ub7ab\ud3fc\uc740 \ub2e4\uc591\ud55c \uc0b0\uc5c5 \ubc0f \uc0ac\uc6a9 \uc0ac\ub840\uc5d0 \ub9de\uac8c \uc0ac\uc6a9\uc790 \uc815\uc758\ud560 \uc218 \uc788\ub294 \ub2e4\uad6d\uc5b4 AI \ucc44\ud305 \ube44\uc11c\ub97c \ud3ec\ud568\ud55c \ub2e4\uc591\ud55c AI \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uadf8\ub4e4\uc758 AI \uc791\uac00 \ubc0f \uc774\ubbf8\uc9c0 \uc0dd\uc131 \uae30\ub2a5\uc740 \ub9de\ucda4\ud615 \ucf58\ud150\uce20\uc640 \ube44\uc8fc\uc5bc\uc744 \uc81c\uacf5\ud558\uc5ec \uace0\uac1d \uacbd\ud5d8\uc744 \ub354\uc6b1 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n<p>\ucc57\ubd07\uc744 \uc218\uc6a9\ud558\ub294 \ub610 \ub2e4\ub978 \uc0b0\uc5c5\uc740 \uc758\ub8cc\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, <a href=\"https:\/\/www.baptisthealth.net\/\" target=\"_blank\" rel=\"noopener\">Baptist Health<\/a>\uc758 \ucc57\ubd07\uc740 \ud658\uc790\uac00 \uc57d\uc18d\uc744 \uc608\uc57d\ud558\uace0, \uc758\ub8cc \uc2dc\uc124\uc744 \ucc3e\uace0, \uc77c\ubc18 \uac74\uac15 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4. \uc774\ub294 \ud658\uc790 \uacbd\ud5d8\uc744 \uac04\uc18c\ud654\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc758\ub8cc \uc9c1\uc6d0\uc758 \ubd80\ub2f4\uc744 \uc904\uc5ec \ub354 \uc911\uc694\ud55c \uc791\uc5c5\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc774\ub7ec\ud55c \uc2e4\uc81c \uc0ac\ub840\ub294 \ub2e4\uc591\ud55c \ubd84\uc57c\uc5d0\uc11c\uc758 <a href=\"https:\/\/messengerbot.app\/ko\/%ec%b5%9c%ea%b3%a0%ec%9d%98-%ec%b1%97%eb%b4%87-%ec%86%94%eb%a3%a8%ec%85%98-%eb%b0%9c%ea%b2%ac%ed%95%98%ea%b8%b0-ai-%ec%b1%97%eb%b4%87%ea%b3%bc-%ec%9a%b0%ec%88%98%ed%95%9c-%ea%b3%a0%ea%b0%9d-%ec%84%9c\/\">\uace0\uac1d \uc11c\ube44\uc2a4\uc5d0\uc11c\uc758 \ucc57\ubd07<\/a> \ub2e4\uc7ac\ub2e4\ub2a5\uc131\uacfc \ud6a8\uacfc\ub97c \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. \uae30\uc220\uc774 \uacc4\uc18d \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \ube44\uc988\ub2c8\uc2a4\uc758 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc774\ub294 \ub354 \ud601\uc2e0\uc801\uc774\uace0 \uc815\uad50\ud55c \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \uae30\ub300\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2>VII. \uc6b0\uc218\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc704\ud55c \ucc57\ubd07 \ucd5c\uc801\ud654<\/h2>\n<h3>A. \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07 \uae43\ud5c8\ube0c<\/h3>\n<p>\ud6a8\uc728\uc801\uc774\uace0 \uac1c\uc778\ud654\ub41c \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uc218\uc694\uac00 \uc99d\uac00\ud568\uc5d0 \ub530\ub77c, \uae30\uc5c5\ub4e4\uc740 \uae43\ud5c8\ube0c\uc640 \uac19\uc740 \ud50c\ub7ab\ud3fc\uc5d0 \ud638\uc2a4\ud305\ub41c \uc624\ud508 \uc18c\uc2a4 \ucc57\ubd07 \uc194\ub8e8\uc158\uc73c\ub85c \uc810\uc810 \ub354 \ub9ce\uc774 \uc804\ud658\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c <a href=\"https:\/\/messengerbot.app\/ko\/%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%b1%97%eb%b4%87%ec%9c%bc%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90-%ed%96%a5%ec%83%81-%ec%9d%b4%ec%a0%90-%eb%b0%8f-%ec%82%ac%eb%a1%80\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07\uc744<\/a> \uc194\ub8e8\uc158\uc740 \ud48d\ubd80\ud55c \uc0ac\uc6a9\uc790 \uc815\uc758 \uc635\uc158\uc744 \uc81c\uacf5\ud558\uc5ec \uae30\uc5c5\uc774 \ucc57\ubd07\uc758 \uae30\ub2a5\uc744 \ud2b9\uc815 \uc694\uad6c\uc5d0 \ub9de\uac8c \uc870\uc815\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uae30\uc874 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM) \uc2dc\uc2a4\ud15c\uacfc \ud1b5\ud569\ud558\ub294 \uac83\ubd80\ud130 \uc0b0\uc5c5\ubcc4 \uc5b8\uc5b4 \ubc0f \uc2dc\ub098\ub9ac\uc624\uc5d0 \ub300\ud55c \ucc57\ubd07 \uad50\uc721\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0, \uae43\ud5c8\ube0c \ub9ac\ud3ec\uc9c0\ud1a0\ub9ac\ub294 \ucc57\ubd07 \uc131\ub2a5\uc744 \ucd5c\uc801\ud654\ud558\uae30 \uc704\ud55c \uc790\uc6d0\uc758 \ubcf4\ubb3c\ucc3d\uace0\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc8fc\ubaa9\ud560 \ub9cc\ud55c \uc608\ub85c\ub294 <a href=\"https:\/\/github.com\/gunthercox\/ChatterBot\" target=\"_blank\" rel=\"noopener\">\ucc44\ud130\ubd07<\/a> \ub77c\uc774\ube0c\ub7ec\ub9ac, \ud30c\uc774\uc36c\uc73c\ub85c \uc791\uc131\ub41c \uc778\uae30 \uc788\ub294 \uc624\ud508 \uc18c\uc2a4 \ucc57\ubd07 \ud504\ub808\uc784\uc6cc\ud06c\uc785\ub2c8\ub2e4. \ubaa8\ub4c8\uc2dd \uc124\uacc4\uc640 \ubc29\ub300\ud55c \ubb38\uc11c\ub97c \uac16\ucd98 ChatterBot\uc740 \uac1c\ubc1c\uc790\uac00 \uc790\uc5f0\uc5b4 \ub300\ud654\uc5d0 \ucc38\uc5ec\ud560 \uc218 \uc788\ub294 \ub9e4\uc6b0 \ub9de\ucda4\ud654\ub41c \ucc57\ubd07\uc744 \ub9cc\ub4e4 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ub610 \ub2e4\ub978 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \ud504\ub85c\uc81d\ud2b8\ub294 <a href=\"https:\/\/github.com\/microsoft\/botframework-solutions\" target=\"_blank\" rel=\"noopener\">\ub9c8\uc774\ud06c\ub85c\uc18c\ud504\ud2b8\uc758 \ubd07 \ud504\ub808\uc784\uc6cc\ud06c \uc194\ub8e8\uc158<\/a>, \uc774\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \ubc0f \uc9c0\uc6d0\uc744 \uc704\ud55c \ubbf8\ub9ac \uad6c\ucd95\ub41c \uc2dc\ub098\ub9ac\uc624\ub97c \ud3ec\ud568\ud558\uc5ec \uc5d4\ud130\ud504\ub77c\uc774\uc988\uae09 \ucc57\ubd07\uc744 \uad6c\ucd95\ud558\uae30 \uc704\ud55c \ud3ec\uad04\uc801\uc778 \ub3c4\uad6c \ubc0f \ud15c\ud50c\ub9bf \uc138\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h3>B. \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0\uc11c \ucc57\ubd07\uc758 \ud6a8\uacfc\ub294 \uc5bc\ub9c8\ub098 \ub420\uae4c\uc694?<\/h3>\n<p>\uace0\uac1d \uc11c\ube44\uc2a4\uc5d0\uc11c \ucc57\ubd07\uc758 \ud6a8\uacfc\ub294 \uae30\ubcf8 \uae30\uc220\uc758 \ud488\uc9c8, \ud6c8\ub828 \ub370\uc774\ud130\uc758 \uae4a\uc774, \uae30\uc874 \uc9c0\uc6d0 \uc2dc\uc2a4\ud15c\uacfc\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569 \ub4f1 \uc5ec\ub7ec \uc694\uc778\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9d1\ub2c8\ub2e4. \uc62c\ubc14\ub974\uac8c \uad6c\ud604\ub418\uc5c8\uc744 \ub54c, \ucc57\ubd07\uc740 \uc989\uac01\uc801\uc778 \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\uace0, \uc77c\uc0c1\uc801\uc778 \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uba70, \ubb38\uc81c \ud574\uacb0 \uacfc\uc815\uc744 \uac04\uc18c\ud654\ud568\uc73c\ub85c\uc368 \uace0\uac1d \uacbd\ud5d8\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc5f0\uad6c\uc5d0 \ub530\ub974\uba74 <a href=\"https:\/\/www.ibm.com\/blogs\/watson\/2017\/10\/data-shows-chatbots-dramatically-improve-customer-service\/\" target=\"_blank\" rel=\"noopener\">IBM<\/a>, \ucc57\ubd07\uc744 \uace0\uac1d \uc11c\ube44\uc2a4 \uc804\ub7b5\uc5d0 \ud1b5\ud569\ud55c \uae30\uc5c5\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4\uac00 \uc0c1\ub2f9\ud788 \uc99d\uac00\ud558\ub294 \uac83\uc744 \ubcfc \uc218 \uc788\uc73c\uba70, \uc885\uc885 80%\ub97c \ucd08\uacfc\ud569\ub2c8\ub2e4. \ub610\ud55c, \ucc57\ubd07\uc740 \ubc18\ubcf5\uc801\uc778 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uc5ec \uc6b4\uc601 \ube44\uc6a9\uc744 \uc904\uc774\uace0, \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774 \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc81c\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc0b0\uc5c5 \ub9ac\ub354\uc778 <a href=\"https:\/\/www.salesforce.com\/products\/service-cloud\/features\/einstein-bots\/\" target=\"_blank\" rel=\"noopener\">\uc138\uc77c\uc988\ud3ec\uc2a4<\/a> \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.oracle.com\/cx\/service\/digital-assistant\/\" target=\"_blank\" rel=\"noopener\">\uc624\ub77c\ud074<\/a> \ucc57\ubd07\uc744 \uace0\uac1d \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5d0 \uc131\uacf5\uc801\uc73c\ub85c \ud1b5\ud569\ud558\uc5ec \uc751\ub2f5 \uc2dc\uac04\uc744 \uac1c\uc120\ud558\uace0, \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uba70, \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc774\ub294 \uae30\uc220\uc758 \ud6a8\uacfc\ub97c \uc785\uc99d\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uadf8\ub7ec\ub098 \uc790\ub3d9\ud654\uc640 \uc778\uac04 \uac1c\uc785 \uc0ac\uc774\uc758 \uc62c\ubc14\ub978 \uade0\ud615\uc744 \ub9de\ucd94\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \ucc57\ubd07\uc740 \uc77c\uc0c1\uc801\uc778 \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uace0 \uae30\ubcf8 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\ub294 \ub370 \ub6f0\uc5b4\ub098\uc9c0\ub9cc, \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc81c\ub294 \uc5ec\uc804\ud788 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc758 \uacf5\uac10 \ub2a5\ub825\uacfc \ubb38\uc81c \ud574\uacb0 \uae30\uc220\uc774 \ud544\uc694\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucc57\ubd07\uc744 \uc778\uac04 \uc9c0\uc6d0 \ud300\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uc778\uacf5\uc9c0\ub2a5\uacfc \uc778\uac04 \uc9c0\ub2a5\uc758 \uac15\uc810\uc744 \ud65c\uc6a9\ud55c \uc870\ud654\ub85c\uc6b4 \uace0\uac1d \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \ucc3d\ucd9c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>","protected":false},"excerpt":{"rendered":"<input type=\"hidden\" value=\"\" data-essbisPostContainer=\"\" data-essbisPostUrl=\"https:\/\/messengerbot.app\/ko\/elevating-customer-experience-the-best-chatbots-for-seamless-service\/\" data-essbisPostTitle=\"Elevating Customer Experience: The Best Chatbots for Seamless Service\" data-essbisHoverContainer=\"\"><p>In today&#8217;s fast-paced digital landscape, providing exceptional customer service is paramount for businesses to thrive. As consumers increasingly demand seamless and efficient support experiences, chatbots have emerged as a game-changing solution. These AI-powered virtual assistants are revolutionizing the way companies interact with their customers, offering round-the-clock availability, instant responses, and personalized assistance. From handling routine [&hellip;]<\/p>\n","protected":false},"author":14928,"featured_media":252561,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"noindex","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-252560","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/comments?post=252560"}],"version-history":[{"count":1,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252560\/revisions"}],"predecessor-version":[{"id":261990,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252560\/revisions\/261990"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media\/252561"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media?parent=252560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/categories?post=252560"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/tags?post=252560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}