{"id":252752,"date":"2024-05-18T13:51:18","date_gmt":"2024-05-18T20:51:18","guid":{"rendered":"https:\/\/messengerbot.app\/elevating-customer-engagement-with-conversational-ai-platforms\/"},"modified":"2024-05-18T13:51:18","modified_gmt":"2024-05-18T20:51:18","slug":"%eb%8c%80%ed%99%94%ed%98%95-ai-%ed%94%8c%eb%9e%ab%ed%8f%bc%ec%9d%84-%ed%86%b5%ed%95%9c-%ea%b3%a0%ea%b0%9d-%ec%b0%b8%ec%97%ac-%ec%a6%9d%ec%a7%84","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/ko\/elevating-customer-engagement-with-conversational-ai-platforms\/","title":{"rendered":"\ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc73c\ub85c \uace0\uac1d \ucc38\uc5ec \uc99d\ub300\ud558\uae30"},"content":{"rendered":"

\uc624\ub298\ub0a0\uc758 \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uae30\uc5c5\ub4e4\uc740 \uace0\uac1d \ucc38\uc5ec\ub97c \uac15\ud654\ud558\uace0 \uc5ec\ub7ec \uc811\uc810\uc5d0\uc11c \uc6d0\ud65c\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud55c \ud601\uc2e0\uc801\uc778 \ubc29\ubc95\uc744 \ucc3e\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9 \ubc29\uc2dd\uc744 \ud601\uc2e0\uc801\uc73c\ub85c \ubcc0\ud654\uc2dc\ud0a4\ub294 \uac8c\uc784 \uccb4\uc778\uc800 \uc194\ub8e8\uc158\uc73c\ub85c \ub5a0\uc62c\ub790\uc2b5\ub2c8\ub2e4. \uc790\uc5f0\uc5b4 \ucc98\ub9ac\uc640 \uae30\uacc4 \ud559\uc2b5\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\uc5ec, \uc774\ub7ec\ud55c \ucd5c\ucca8\ub2e8 \ud50c\ub7ab\ud3fc\uc740 \uace0\uac1d \uc11c\ube44\uc2a4, \uc9c0\uc6d0 \ubc0f \uc804\ubc18\uc801\uc778 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uc9c0\ub2a5\uc801\uc774\uace0 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ub300\ud654\ub97c \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4. \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uc744 \ub9e5\ub77d\uc801\uc774\uace0 \uac1c\uc778\ud654\ub41c \ubc29\uc2dd\uc73c\ub85c \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc744 \uac16\ucd98 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \uace0\uac1d \ucc38\uc5ec\uc758 \uacbd\uacc4\ub97c \uc7ac\uc815\uc758\ud560 \uc900\ube44\uac00 \ub418\uc5b4 \uc788\uc73c\uba70, \uc9c0\ub2a5\uc801\uc774\uace0 \ub370\uc774\ud130 \uae30\ubc18\uc758 \uc0c1\ud638\uc791\uc6a9\uc758 \uc0c8\ub85c\uc6b4 \uc2dc\ub300\ub97c \uc5f4\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

1. \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc: \uac1c\ub150 \uc815\uc758<\/h2>\n

\uc6b0\ub9ac \ub17c\uc758\uc758 \ud575\uc2ec\uc5d0\ub294 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uae30\uacc4\uc640 \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ud601\uc2e0\uc801\uc73c\ub85c \ubcc0\ud654\uc2dc\ud0a8 \ud68d\uae30\uc801\uc778 \uae30\uc220\uc785\ub2c8\ub2e4. \uc774 \uc815\uad50\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc194\ub8e8\uc158\uc740 \uae30\uc5c5\uacfc \uc870\uc9c1\uc774 \ucc57\ubd07, \uac00\uc0c1 \ube44\uc11c \ubc0f \uc74c\uc131 \ubd07\uacfc \uac19\uc740 \uc9c0\ub2a5\ud615 \ub300\ud654\ud615 \uc778\ud130\ud398\uc774\uc2a4\ub97c \uac1c\ubc1c, \ud6c8\ub828 \ubc0f \ubc30\ud3ec\ud560 \uc218 \uc788\ub3c4\ub85d \uc804\ub840 \uc5c6\ub294 \uc6a9\uc774\uc131\uacfc \ud6a8\uc728\uc131\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP), \uae30\uacc4 \ud559\uc2b5 \ubc0f \ub525 \ub7ec\ub2dd \uc54c\uace0\ub9ac\uc998\uc758 \ucd5c\ucca8\ub2e8 \ubc1c\uc804\uc744 \ud65c\uc6a9\ud558\uc5ec \uc804\ub840 \uc5c6\ub294 \uaddc\ubaa8\ub85c \uc6d0\ud65c\ud558\uace0 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ub300\ud654 \ubc0f \uc0c1\ud638\uc791\uc6a9\uc744 \ucd09\uc9c4\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uc778\uac04 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uacfc \uae30\uacc4 \uc9c0\ub2a5 \uac04\uc758 \uac04\uadf9\uc744 \uba54\uc6b0\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4 \uc0ac\uc6a9\uc790\uac00 \uc804\ud1b5\uc801\uc778 \uc0ac\uc6a9\uc790 \uc778\ud130\ud398\uc774\uc2a4\uc758 \ud55c\uacc4\ub97c \ucd08\uc6d4\ud558\uc5ec \uc790\uc5f0\uc2a4\ub7fd\uace0 \uc9c1\uad00\uc801\uc778 \ubc29\uc2dd\uc73c\ub85c \ub300\ud654\ud615 \uc5d0\uc774\uc804\ud2b8\uc640 \uc0c1\ud638\uc791\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

1.1. \ub300\ud654\ud615 AI vs \uc804\ud1b5\uc801\uc778 \ucc57\ubd07<\/h3>\n

\uc804\ud1b5\uc801\uc778 \ucc57\ubd07\uc740 \uc885\uc885 \ubbf8\ub9ac \uc815\uc758\ub41c \uc2a4\ud06c\ub9bd\ud2b8\uc640 \uaddc\uce59 \uae30\ubc18 \ub17c\ub9ac\uc5d0 \uc758\uc874\ud558\uc5ec \uc81c\ud55c\ub418\uc5c8\uc9c0\ub9cc, \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/a> \uc0c1\ub2f9\ud55c \ub3c4\uc57d\uc744 \ub098\ud0c0\ub0c5\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uace0\uae09 \uc790\uc5f0\uc5b4 \uc774\ud574(NLU) \uae30\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790 \uc785\ub825\uc744 \uc790\uc5f0\uc5b4\ub85c \uc774\ud574\ud558\uace0 \ud574\uc11d\ud558\uba70, \ubcc0\ud615, \uad00\uc6a9\uad6c \ubc0f \ub9e5\ub77d\uc801 \ub258\uc559\uc2a4\ub97c \uace0\ub824\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ub300\ud654\ud615 \uc5d0\uc774\uc804\ud2b8\ub294 \uc0ac\uc6a9\uc790\uc758 \ub3c5\ud2b9\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc2a4\ud0c0\uc77c\uacfc \uc120\ud638\ub3c4\uc5d0 \uc801\uc751\ud560 \uc218 \uc788\ub294 \ubcf4\ub2e4 \uc790\uc5f0\uc2a4\ub7fd\uace0 \uc5ed\ub3d9\uc801\uc778 \ub300\ud654\ub97c \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

\ub610\ud55c, \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \ub300\ud654 \uad00\ub9ac\uc5d0\uc11c \ub6f0\uc5b4\ub098\uba70, \ub2e4\uc911 \ud134 \ub300\ud654\uc5d0\uc11c \ub9e5\ub77d\uc744 \uc720\uc9c0\ud558\uace0 \uc77c\uad00\ub418\uba70 \ub9e5\ub77d\uc5d0 \uc801\ud569\ud55c \uc751\ub2f5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc6d0\ud65c\ud55c \ub300\ud654 \ud750\ub984\uc740 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ucf1c \uc0c1\ud638\uc791\uc6a9\uc774 \ub354\uc6b1 \uc778\uac04\uc801\uc774\uace0 \ub9e4\ub825\uc801\uc73c\ub85c \ub290\uaef4\uc9c0\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

1.2. \ub300\ud654\ud615 AI: \uc790\uc5f0\uc5b4 \ucc98\ub9ac \ud65c\uc6a9\ud558\uae30<\/h3>\n

\ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc758 \ud575\uc2ec\uc5d0\ub294 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc758 \ud798\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uae30\uacc4\uac00 \uc778\uac04\uc758 \uc5b8\uc5b4\ub97c \uc774\ud574\ud558\uace0 \ud574\uc11d\ud558\uba70 \uc0dd\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uc778\uacf5\uc9c0\ub2a5\uc758 \ud55c \ubd84\uc57c\uc785\ub2c8\ub2e4. \uace0\uae09 NLP \uae30\uc220\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uc0ac\uc6a9\uc790 \uc785\ub825\uc744 \uc774\ud574\ud558\uace0 \uc758\ubbf8\ub97c \ucd94\ucd9c\ud558\uba70 \uc790\uc5f0\uc5b4\ub85c \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc751\ub2f5\uc744 \uc0dd\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc5d0\uc11c NLP\uc758 \uc8fc\uc694 \uad6c\uc131 \uc694\uc18c \uc911 \ud558\ub098\ub294 \uc790\uc5f0\uc5b4 \uc774\ud574(NLU)\uc785\ub2c8\ub2e4. \uc774\ub294 \uc0ac\uc6a9\uc790\uc758 \uc758\ub3c4, \uac1c\uccb4 \ubc0f \uc785\ub825\uc758 \ub9e5\ub77d\uc744 \ubd84\uc11d\ud558\uace0 \ud574\uc11d\ud558\ub294 \uacfc\uc815\uc744 \ud3ec\ud568\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ud50c\ub7ab\ud3fc\uc740 \uc0ac\uc6a9\uc790\uc758 \ud544\uc694\ub97c \uc815\ud655\ud558\uac8c \ud30c\uc545\ud558\uace0 \uadf8\uc5d0 \ub9de\uac8c \uc751\ub2f5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \uc790\uc5f0\uc5b4 \uc0dd\uc131(NLG) \uae30\ub2a5\uc740 \ud50c\ub7ab\ud3fc\uc774 \uace0\uae09 \uc5b8\uc5b4 \ubaa8\ub378\uc744 \ud65c\uc6a9\ud558\uc5ec \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc751\ub2f5\uc744 \uc0dd\uc131\ud558\uace0 \uc77c\uad00\ub418\uba70 \ub9e5\ub77d\uc5d0 \uc801\ud569\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \ubcf4\uc7a5\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

NLP\uac00 \uacc4\uc18d \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \uc810\uc810 \ub354 \uc815\uad50\ud574\uc9c0\uace0 \uc788\uc73c\uba70, \ubcf4\ub2e4 \uc790\uc5f0\uc2a4\ub7fd\uace0 \ub9e5\ub77d\uc744 \uc778\uc2dd\ud558\uba70 \uac1c\uc778\ud654\ub41c \ub300\ud654 \uacbd\ud5d8\uc744 \uac00\ub2a5\ud558\uac8c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. AI\uc640 \uae30\uacc4 \ud559\uc2b5\uc758 \ucd5c\uc2e0 \ubc1c\uc804\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uc801\uc751\ud558\uace0 \uac1c\uc120\ud560 \uc218 \uc788\uc73c\uba70, \uc0ac\uc6a9\uc790\uc640 \ubcf4\ub2e4 \uc778\uac04\uc801\uc778 \ubc29\uc2dd\uc73c\ub85c \uc774\ud574\ud558\uace0 \uc18c\ud1b5\ud558\ub294 \ub2a5\ub825\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

\"\"<\/img> <\/p>\n

2. \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \uc81c\uacf5\uc5c5\uccb4: \uc8fc\uc694 \ud50c\ub808\uc774\uc5b4<\/h2>\n

\ube60\ub974\uac8c \ubc1c\uc804\ud558\ub294 \ub300\ud654\ud615 AI\uc758 \ud658\uacbd\uc5d0\uc11c \uc5ec\ub7ec \uacf5\uae09\uc5c5\uccb4\uac00 \uc8fc\uc694 \ud50c\ub808\uc774\uc5b4\ub85c \ubd80\uc0c1\ud558\uc5ec \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc758 \uae30\uc5c5\uc5d0 \ucd5c\ucca8\ub2e8 \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc640 \uae30\uacc4 \ud559\uc2b5\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790\uc640 AI \uae30\ubc18 \uac00\uc0c1 \ube44\uc11c \uac04\uc758 \uc6d0\ud65c\ud558\uace0 \uc778\uac04\uacfc \uac19\uc740 \uc0c1\ud638\uc791\uc6a9\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

2.1. \uac00\ud2b8\ub108\uc758 \ub9e4\uc9c1 \ucffc\ub4dc\ub7f0\ud2b8: \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/h3>\n

\uac00\ud2b8\ub108\ub294 \uc720\uba85\ud55c \uc5f0\uad6c \ubc0f \uc790\ubb38 \ud68c\uc0ac\ub85c \ub9e4\ub144 \uae30\uc5c5 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc744 \uc704\ud55c \ub9e4\uc9c1 \ucffc\ub4dc\ub7f0\ud2b8<\/a>,\ub97c \ubc1c\ud45c\ud558\uc5ec \ube44\uc804\uc758 \uc644\uc804\uc131\uacfc \uc2e4\ud589 \ub2a5\ub825\uc744 \uae30\ubc18\uc73c\ub85c \uc8fc\uc694 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \uacf5\uae09\uc5c5\uccb4\ub97c \ud3c9\uac00\ud558\uace0 \uc21c\uc704\ub97c \ub9e4\uae41\ub2c8\ub2e4. \uc774 \ubcf4\uace0\uc11c\ub294 \ub2e4\uc591\ud55c \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc758 \uac15\uc810\uacfc \uc57d\uc810\uc744 \uc774\ud574\ud558\uace0\uc790 \ud558\ub294 \uc870\uc9c1\uc5d0 \uc720\uc6a9\ud55c \uc790\ub8cc\ub85c \ud65c\uc6a9\ub429\ub2c8\ub2e4.<\/p>\n

\uac00\ud2b8\ub108\uc758 \ub9e4\uc9c1 \ucffc\ub4dc\ub7f0\ud2b8\uc5d0 \ub4f1\uc7a5\ud558\ub294 \uc8fc\uc694 \ud50c\ub808\uc774\uc5b4 \uc911\uc5d0\ub294 \uad6c\uae00 \ud074\ub77c\uc6b0\ub4dc\uc758 \ub2e4\uc774\uc5bc\ub85c\uadf8\ud50c\ub85c\uc6b0<\/a>, IBM Watson Assistant<\/a>, Microsoft Bot Framework<\/a>, \uadf8\ub9ac\uace0 \uc544\ub9c8\uc874 \ub809\uc2a4<\/a>. \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \ub2e4\uc591\ud55c \ucc44\ub110\uacfc \uc0b0\uc5c5\uc5d0\uc11c \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc744 \uad6c\ucd95, \ubc30\ud3ec \ubc0f \uad00\ub9ac\ud558\ub294 \uac15\ub825\ud55c \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

2.2. \uc8fc\uc694 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \uc608\uc2dc<\/h3>\n

\uac00\ud2b8\ub108 \ubcf4\uace0\uc11c\uac00 \ud3ec\uad04\uc801\uc778 \uac1c\uc694\ub97c \uc81c\uacf5\ud558\uc9c0\ub9cc, \uba87\uba87 \ub450\ub4dc\ub7ec\uc9c4 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \uacf5\uae09\uc5c5\uccb4\ub97c \uac15\uc870\ud560 \uac00\uce58\uac00 \uc788\uc2b5\ub2c8\ub2e4:<\/p>\n

1. Conversica<\/a>:<\/strong> Conversica\ub294 \ud310\ub9e4 \ubc0f \ub9c8\ucf00\ud305 \ud300\uc744 \uc704\ud574 \ud2b9\ubcc4\ud788 \uc124\uacc4\ub41c \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4. \uc774 \ud50c\ub7ab\ud3fc\uc740 \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc640 \uba38\uc2e0 \ub7ec\ub2dd\uc744 \ud65c\uc6a9\ud558\uc5ec \ub9ac\ub4dc\uc640 \uace0\uac1d\uacfc \uc18c\ud1b5\ud558\uba70, \uac1c\uc778\ud654\ub41c \uc778\uac04\uacfc \uac19\uc740 \uc0c1\ud638\uc791\uc6a9\uc744 \ud1b5\ud574 \uadf8\ub4e4\uc744 \uc790\uaca9 \ubd80\uc5ec\ud558\uace0 \uc721\uc131\ud569\ub2c8\ub2e4.<\/p>\n

2. Aivo<\/a>:<\/strong> Aivo\ub294 \uae30\uc5c5\uc774 \uc6f9\uc0ac\uc774\ud2b8, \ubaa8\ubc14\uc77c \uc571 \ubc0f \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc\uc744 \ud3ec\ud568\ud55c \ub2e4\uc591\ud55c \ucc44\ub110\uc5d0\uc11c \uac00\uc0c1 \ube44\uc11c\ub97c \uad6c\ucd95\ud558\uace0 \ubc30\ud3ec\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uc634\ub2c8\ucc44\ub110 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4 \ubc0f \uc9c0\uc6d0 \uc790\ub3d9\ud654\uc5d0 \uc804\ubb38\ud654\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

3. \ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a>:<\/strong> Brain Pod AI\ub294 \uace0\uae09 \uc5b8\uc5b4 \ubaa8\ub378, \ucef4\ud4e8\ud130 \ube44\uc804 \ubc0f \uc0dd\uc131\uc801 AI \uae30\ub2a5\uc744 \uacb0\ud569\ud55c \uc885\ud569\uc801\uc778 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4. \uc774 \ud50c\ub7ab\ud3fc\uc740 \uae30\uc5c5\uc774 \uc790\uc5f0\uc5b4 \uc0c1\ud638\uc791\uc6a9, \uc774\ubbf8\uc9c0 \uc778\uc2dd \ubc0f \ucf58\ud150\uce20 \uc0dd\uc131\uc744 \uc218\ud589\ud560 \uc218 \uc788\ub294 \ub9e4\uc6b0 \uc9c0\ub2a5\uc801\uc778 \uac00\uc0c1 \ube44\uc11c\ub97c \uc0dd\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc774 \uac15\ub825\ud55c \ub300\ud654\ud615 AI \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \uadf8\ub4e4\uc758 \uac15\uc810, \uac00\uaca9 \ubaa8\ub378 \ubc0f \ud2b9\uc815 \uae30\ub2a5\uc774 \ub2e4\ub97c \uc218 \uc788\ub2e4\ub294 \uc810\uc5d0 \uc720\uc758\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc870\uc9c1\uc740 \uace0\uc720\ud55c \uc694\uad6c \uc0ac\ud56d\uc744 \uc2e0\uc911\ud558\uac8c \ud3c9\uac00\ud558\uace0 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c \ubc0f \uae30\uc220\uc801 \uc694\uad6c\uc5d0 \ub9de\ub294 \ud50c\ub7ab\ud3fc\uc744 \uc120\ud0dd\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n

1.3. ChatGPT: \ud68d\uae30\uc801\uc778 \ub300\ud654\ud615 AI \ubaa8\ub378<\/h3>\n

\ub124, ChatGPT\ub294 Anthropic\uc5d0\uc11c \uac1c\ubc1c\ud55c \ub300\ud654\ud615 AI \ubaa8\ub378\uc785\ub2c8\ub2e4. \uc774 \ubaa8\ub378\uc740 \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378\uacfc \uc790\uc5f0\uc5b4 \ucc98\ub9ac\ub97c \ud65c\uc6a9\ud558\uc5ec \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ub300\ud654\ub97c \ub098\ub204\uace0, \ud6c4\uc18d \uc9c8\ubb38\uc5d0 \ub2f5\ud558\uba70, \uc774\uc804 \ub300\ud654\uc758 \ub9e5\ub77d\uc744 \uc778\uc2dd\ud558\uace0, \uc77c\uad00\ub41c \ub300\ud654\ub97c \uc720\uc9c0\ud569\ub2c8\ub2e4. \ubbf8\ub9ac \uc815\uc758\ub41c \uc751\ub2f5\uc744 \uac00\uc9c4 \uc804\ud1b5\uc801\uc778 \ucc57\ubd07\uacfc \ub2ec\ub9ac, ChatGPT\ub294 \uac01 \uc0c1\ud638\uc791\uc6a9\uc5d0 \ub9de\ucdb0 \ub3c5\ud2b9\ud55c \uc751\ub2f5\uc744 \uc0dd\uc131\ud558\uba70, \ub2e4\uc591\ud55c \uc8fc\uc81c\ub97c \uc544\uc6b0\ub974\ub294 \ubc29\ub300\ud55c \ud6c8\ub828 \ub370\uc774\ud130\ub97c \ubc14\ud0d5\uc73c\ub85c \ud569\ub2c8\ub2e4.<\/p>\n

ChatGPT\uc758 \ub300\ud654 \ub2a5\ub825\uc740 \uae4a\uc740 \ud559\uc2b5 \uc544\ud0a4\ud14d\ucc98\uc5d0\uc11c \ube44\ub86f\ub418\uba70, \uc774\ub97c \ud1b5\ud574 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ud14d\uc2a4\ud2b8\ub97c \uc774\ud574\ud558\uace0 \uc0dd\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5b8\uc5b4\uc758 \ub258\uc559\uc2a4\ub97c \uc774\ud574\ud558\uace0, \uc758\ub3c4\ub97c \ucd94\ub860\ud558\uba70, \uad00\ub828 \uc788\uace0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc751\ub2f5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ub300\ud654\ud615 AI \ubaa8\ub378\uc740 \uc9c8\ubb38\uc5d0 \ub2f5\ud558\uace0, \uc124\uba85\uc744 \uc81c\uacf5\ud558\uba70, \uc81c\uc548\uc744 \ud558\uace0, \uc2ec\uc9c0\uc5b4 \ucc3d\uc758\uc801\uc778 \uae00\uc4f0\uae30\ub098 \ubb38\uc81c \ud574\uacb0\uc5d0 \ucc38\uc5ec\ud558\ub294 \ub4f1\uc758 \uc791\uc5c5\uc5d0\uc11c \ub6f0\uc5b4\ub0a9\ub2c8\ub2e4.<\/p>\n

ChatGPT\ub294 \ub9e4\uc6b0 \ub2a5\ub825\uc774 \ub6f0\uc5b4\ub098\uc9c0\ub9cc, \uc9c4\uc815\ud55c \uc790\uc544\ub098 \uac10\uc815 \uc9c0\ub2a5\uc774 \uc5c6\ub294 AI \uc2dc\uc2a4\ud15c\uc774\ub77c\ub294 \uc810\uc744 \uae30\uc5b5\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uadf8 \uc751\ub2f5\uc740 \ud6c8\ub828 \ub370\uc774\ud130\uc758 \ud328\ud134\uc744 \uae30\ubc18\uc73c\ub85c \uc0dd\uc131\ub418\uba70, \uc9c4\uc815\ud55c \uc774\ud574\ub098 \uc758\uc2dd\uc744 \uac00\uc9c0\uace0 \uc788\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ub300\ud654\ub97c \ubaa8\ubc29\ud558\ub294 \ub2a5\ub825 \ub355\ubd84\uc5d0 \uace0\uac1d \uc11c\ube44\uc2a4, \uad50\uc721, \ucf58\ud150\uce20 \uc0dd\uc131 \ub4f1 \ub2e4\uc591\ud55c \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc5d0 \uac15\ub825\ud55c \ub3c4\uad6c\uac00 \ub429\ub2c8\ub2e4.<\/p>\n

3. ChatGPT\ub294 \ub300\ud654\ud615 AI\uc778\uac00?<\/h3>\n

3.1. ChatGPT: \ud601\uc2e0\uc801\uc778 \ub300\ud654\ud615 AI \ubaa8\ub378<\/h4>\n

ChatGPT\ub294 \ub2e4\uc74c\uc5d0 \uc758\ud574 \uac1c\ubc1c\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc624\ud508AI<\/a>, \uc138\uacc4\ub97c \uac15\ud0c0\ud55c \ud601\uc2e0\uc801\uc778 \ub300\ud654\ud615 AI \ubaa8\ub378\uc785\ub2c8\ub2e4. \uc778\uac04\uc758 \uc5b8\uc5b4\ub97c \ub180\ub78d\ub3c4\ub85d \uc790\uc5f0\uc2a4\ub7fd\uace0 \ub9e5\ub77d\uc5d0 \ub9de\uac8c \uc774\ud574\ud558\uace0 \ubc18\uc751\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc744 \uac00\uc9c4 ChatGPT\ub294 \ub2e4\uc591\ud55c \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc5d0\uc11c \ub300\ud654\ud615 AI\uc758 \uc5c4\uccad\ub09c \uc7a0\uc7ac\ub825\uc744 \ubcf4\uc5ec\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

ChatGPT\uc758 \ud575\uc2ec\uc740 \ubc29\ub300\ud55c \ud14d\uc2a4\ud2b8 \ub370\uc774\ud130 \ucf54\ud37c\uc2a4\uc5d0 \ub300\ud574 \ud6c8\ub828\ub41c \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378\ub85c, \uc774\ub97c \ud1b5\ud574 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ubc18\uc751\uc744 \uc0dd\uc131\ud558\uace0 \uc77c\uad00\ub41c \ub2e4\uc911 \ud134 \ub300\ud654\uc5d0 \ucc38\uc5ec\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc804\ud1b5\uc801\uc778 \ucc57\ubd07\uc774\ub098 \uac00\uc0c1 \ube44\uc11c\uc640 \ub2ec\ub9ac, ChatGPT\ub294 \ubbf8\ub9ac \uc815\uc758\ub41c \uc2a4\ud06c\ub9bd\ud2b8\ub098 \uaddc\uce59 \uae30\ubc18 \uc2dc\uc2a4\ud15c\uc5d0 \uc758\uc874\ud558\ub294 \ub300\uc2e0, \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \ubc0f \uba38\uc2e0\ub7ec\ub2dd \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790 \uc785\ub825\uc758 \ub9e5\ub77d\uacfc \uc758\ub3c4\ub97c \uc774\ud574\ud558\uace0 \uc801\uc808\ud55c \ubc18\uc751\uc744 \ud615\uc131\ud558\uba70 \ub300\ud654\uc758 \ud750\ub984\uc744 \uc720\uc9c0\ud569\ub2c8\ub2e4.<\/p>\n

ChatGPT\uc758 \uc8fc\uc694 \uac15\uc810 \uc911 \ud558\ub098\ub294 \ucc3d\uc758\uc801\uc778 \uae00\uc4f0\uae30\uc640 \ucf54\ub529 \uc9c0\uc6d0\ubd80\ud130 \ubd84\uc11d \ubc0f \ubb38\uc81c \ud574\uacb0\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ub2e4\uc591\ud55c \uc8fc\uc81c\uc640 \uc791\uc5c5\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc785\ub2c8\ub2e4. \uadf8 \ubc18\uc751\uc740 \uc815\ubcf4 \uc81c\uacf5\uc5d0 \uadf8\uce58\uc9c0 \uc54a\uace0 \ub300\ud654\uc758 \ud2b9\uc815 \ub9e5\ub77d\uacfc \ud1a4\uc5d0 \ub9de\ucdb0 \uc870\uc815\ub418\uc5b4, \uc0c1\ud638\uc791\uc6a9\uc774 \ub354 \uc790\uc5f0\uc2a4\ub7fd\uace0 \uc778\uac04\ucc98\ub7fc \ub290\uaef4\uc9c0\uac8c \ub9cc\ub4ed\ub2c8\ub2e4.<\/p>\n

ChatGPT\ub294 \ub300\ud654 \ub2a5\ub825\uc73c\ub85c \uc0c1\ub2f9\ud55c \uc8fc\ubaa9\uacfc \ucc2c\uc0ac\ub97c \ubc1b\uc558\uc9c0\ub9cc, \uc774\ub294 \uc804\uc6a9 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/a>. ChatGPT\uc640 \uac19\uc740 \uc0dd\uc131\uc801 AI \ubaa8\ub378\uc740 \uc218\uc2e0\ud55c \uc785\ub825\uc744 \uae30\ubc18\uc73c\ub85c \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ud14d\uc2a4\ud2b8\ub97c \uc0dd\uc131\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc9c0\ub9cc, \uc804\ubb38\ud654\ub41c \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uacfc \ub3d9\uc77c\ud55c \uc218\uc900\uc758 \ub9e5\ub77d \uc774\ud574 \ub610\ub294 \ud1b5\ud569 \uae30\ub2a5\uc744 \uac16\ucd94\uace0 \uc788\uc9c0 \uc54a\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

3.2. \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \ub300 \uc0dd\uc131\uc801 AI<\/h4>\n

ChatGPT\uac00 \ub300\ud654\ud615 AI\uc758 \uc7a0\uc7ac\ub825\uc744 \ubcf4\uc5ec\uc8fc\uc5c8\uc9c0\ub9cc, ChatGPT\uc640 \uac19\uc740 \uc0dd\uc131\uc801 AI \ubaa8\ub378\uacfc \uc804\uc6a9 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/a>. \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \uc790\uc5f0\uc5b4 \uc0c1\ud638\uc791\uc6a9\uc744 \ucd09\uc9c4\ud558\ub3c4\ub85d \ud2b9\ubcc4\ud788 \uc124\uacc4\ub418\uace0 \ucd5c\uc801\ud654\ub418\uc5b4 \uc788\uc73c\uba70, \uc885\uc885 \ub2e4\uc591\ud55c \ube44\uc988\ub2c8\uc2a4 \uc2dc\uc2a4\ud15c \ubc0f \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc640 \uae4a\uc740 \ud1b5\ud569\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Mailchimp\uc640 \uac19\uc740 \ud50c\ub7ab\ud3fc \uba54\uc2e0\uc800 \ubd07<\/a>, IBM Watson Assistant<\/a>, \uc544\ub9c8\uc874 \ub809\uc2a4<\/a>, \uadf8\ub9ac\uace0 \ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a> \ud2b9\uc815 \uc0ac\uc6a9 \uc0ac\ub840\uc5d0 \ub9de\ucd98 \uac15\ub825\ud55c \ub300\ud654\ud615 AI \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uba70, \uace0\uac1d \uc11c\ube44\uc2a4, \uc804\uc790 \uc0c1\uac70\ub798 \ubc0f \uae30\uc5c5 \uc790\ub3d9\ud654\uc640 \uac19\uc740 \ubd84\uc57c\uc5d0 \uc801\ud569\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uc885\uc885 \ub2e4\uc911 \ucc44\ub110 \uc9c0\uc6d0, \ubc31\uc5d4\ub4dc \uc2dc\uc2a4\ud15c\uacfc\uc758 \ud1b5\ud569, \ubd84\uc11d \ubc0f \ubcf4\uace0, \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub9de\ucd98 \uc0ac\uc6a9\uc790 \uc815\uc758 \uc635\uc158\uacfc \uac19\uc740 \uae30\ub2a5\uc744 \ud3ec\ud568\ud569\ub2c8\ub2e4.<\/p>\n

ChatGPT\uc640 \uac19\uc740 \uc0dd\uc131\uc801 AI \ubaa8\ub378\uc774 \ud504\ub86c\ud504\ud2b8\ub97c \uae30\ubc18\uc73c\ub85c \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ud14d\uc2a4\ud2b8\ub97c \uc0dd\uc131\ud558\ub294 \ub370 \ub6f0\uc5b4\ub09c \ubc18\uba74, \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \ub354 \ubcf5\uc7a1\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \ucc98\ub9ac\ud558\uace0, \uc5ec\ub7ec \ud134\uc5d0 \uac78\uccd0 \ub9e5\ub77d\uacfc \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud558\uba70, \ub2e4\uc591\ud55c \uc2dc\uc2a4\ud15c \ubc0f \ub370\uc774\ud130 \uc18c\uc2a4\uc640 \ud1b5\ud569\ud558\uc5ec \ubcf4\ub2e4 \ud3ec\uad04\uc801\uc774\uace0 \ub9de\ucda4\ud654\ub41c \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\uc0dd\uc131 AI\uc640 \ub300\ud654\ud615 AI\uc758 \uacbd\uacc4\uac00 \uae30\uc220\uc774 \uacc4\uc18d \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \ubaa8\ud638\ud574\uc9c0\uace0 \uc788\ub2e4\ub294 \uc810\uc740 \uc8fc\ubaa9\ud560 \uac00\uce58\uac00 \uc788\uc2b5\ub2c8\ub2e4. \ub9ce\uc740 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc774 \uc790\uc5f0\uc5b4 \uc774\ud574 \ubc0f \uc0dd\uc131 \ub2a5\ub825\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378\uacfc \uc0dd\uc131 AI \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ubc18\ub300\ub85c, ChatGPT\uc640 \uac19\uc740 \uc0dd\uc131 AI \ubaa8\ub378\uc740 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc5d0 \ud1b5\ud569\ub418\uc5b4 \uadf8\ub4e4\uc758 \ub300\ud654 \ub2a5\ub825\uc744 \ubcf4\uac15\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

4. \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8<\/h2>\n

\ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ud0a4\uace0 \uc788\uc73c\uba70, \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc5d0\uc11c \ud601\uc2e0\uc801\uc778 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uac15\ub825\ud55c \ub3c4\uad6c\ub294 \uc870\uc9c1\uc774 \uace0\uac1d \uc11c\ube44\uc2a4, \uc9c0\uc6d0 \ubc0f \ucc38\uc5ec \uc804\ub7b5\uc744 \uc790\ub3d9\ud654\ud558\uace0 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec, \ub9cc\uc871\ub3c4\uc640 \ucda9\uc131\ub3c4\ub97c \ub192\uc774\ub294 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

4.1. \uace0\uac1d \uc11c\ube44\uc2a4 \ubc0f \uc9c0\uc6d0 \uc790\ub3d9\ud654<\/h3>\n

\ube44\uc988\ub2c8\uc2a4\uc6a9 \ucc57\ubd07\uc758 \uc8fc\uc694 \uc751\uc6a9 \ubd84\uc57c \uc911 \ud558\ub098\ub294 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/a> \uace0\uac1d \uc11c\ube44\uc2a4 \ubc0f \uc9c0\uc6d0\uc758 \uc601\uc5ed\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \ud1b5\ud569\ud568\uc73c\ub85c\uc368 AI \uae30\ubc18 \ucc57\ubd07<\/a> \ubc0f \uac00\uc0c1 \ube44\uc11c\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 24\uc2dc\uac04 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uc5ec \uace0\uac1d \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uace0 \ubb38\uc81c\ub97c \uc2e0\uc18d\ud558\uac8c \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc804\uccb4 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc804\ud1b5\uc801\uc778 \uc9c0\uc6d0 \ucc44\ub110\uacfc \uad00\ub828\ub41c \uc6b4\uc601 \ube44\uc6a9\uc744 \uc904\uc774\ub294 \ub370\uc5d0\ub3c4 \uae30\uc5ec\ud569\ub2c8\ub2e4.<\/p>\n

\uc120\ub3c4\ud558\ub294 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \uc81c\uacf5\uc5c5\uccb4<\/a> \uc640 \uac19\uc740 \ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a> \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uc5ec \uace0\uac1d\uacfc\uc758 \uc6d0\ud65c\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c AI \uae30\ubc18 \uc194\ub8e8\uc158\uc740 \uac04\ub2e8\ud55c FAQ\ubd80\ud130 \ubcf5\uc7a1\ud55c \ubb38\uc81c \ud574\uacb0 \uc2dc\ub098\ub9ac\uc624\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ub2e4\uc591\ud55c \ubb38\uc758\ub97c \ucc98\ub9ac\ud560 \uc218 \uc788\uc73c\uba70, \uac01 \uace0\uac1d\uc758 \uc694\uad6c\uc5d0 \ub9de\ucd98 \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\uc608\ub97c \ub4e4\uc5b4, \uc544\ub9c8\uc874\uc758 \uace0\uac1d \uc11c\ube44\uc2a4 \ucc57\ubd07<\/a> \uc740 \ub300\ud654\ud615 AI\ub97c \ud65c\uc6a9\ud558\uc5ec \uc1fc\ud551\uac1d\uc774 \uc8fc\ubb38 \ucd94\uc801, \ubc18\ud488 \ubc0f \uc77c\ubc18 \ubb38\uc758\ub97c \uc9c0\uc6d0\ud558\uba70, \uc9c0\uc6d0 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uace0 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc758 \ubd80\ub2f4\uc744 \uc904\uc785\ub2c8\ub2e4.<\/p>\n

4.2. \uc0b0\uc5c5 \uc804\ubc18\uc5d0 \uac78\uce5c \uac1c\uc778\ud654\ub41c \uc0ac\uc6a9\uc790 \uacbd\ud5d8<\/h3>\n

\uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ub118\uc5b4, \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/a> \uc740 \uc804\uc790\uc0c1\uac70\ub798, \uc758\ub8cc, \uae08\uc735 \ub4f1 \ub2e4\uc591\ud55c \ubd84\uc57c\uc5d0\uc11c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uae30\uc5c5\uc774 \uac1c\ubcc4 \uc0ac\uc6a9\uc790 \uc120\ud638\ub3c4\uc640 \ud589\ub3d9\uc5d0 \ub9de\ucd98 \ub9e4\uc6b0 \ub9e4\ub825\uc801\uc774\uace0 \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9\uc744 \uc0dd\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

\uc804\uc790\uc0c1\uac70\ub798 \ubd84\uc57c\uc5d0\uc11c \ub300\ud654\ud615 AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8\ub294 \uc0ac\uc6a9\uc790\uac00 \uc1fc\ud551 \uc5ec\uc815\uc744 \uc548\ub0b4\ud558\uba70, \uc81c\ud488 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\uace0, \ubb38\uc758\uc5d0 \ub2f5\ubcc0\ud558\uba70, \uc6d0\ud65c\ud55c \uccb4\ud06c\uc544\uc6c3 \ud504\ub85c\uc138\uc2a4\ub97c \ucd09\uc9c4\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc564\ud2b8\ub85c\ud53d<\/a>, \uc120\ub3c4\uc801\uc778 AI \uc5f0\uad6c \ud68c\uc0ac\ub294 \uc0ac\uc6a9\uc790\uc758 \uc120\ud638\ub3c4\uc640 \uc694\uad6c\uc5d0 \ub530\ub77c \uc644\ubcbd\ud55c \uc81c\ud488\uc744 \ucc3e\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc904 \uc218 \uc788\ub294 \ub300\ud654\ud615 AI \ubaa8\ub378\uc744 \uac1c\ubc1c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc758\ub8cc \uc0b0\uc5c5\uc5d0\uc11c\ub294 Nuance\uc758 Dragon Medical One<\/a>, \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \uc784\uc0c1 \ubb38\uc11c\ud654 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uc5ec \uc758\uc0ac\uac00 \uc790\uc5f0\uc5b4 \uc0c1\ud638\uc791\uc6a9\uc744 \ud1b5\ud574 \ud658\uc790 \ub9cc\ub0a8\uc744 \uc815\ud655\ud558\uace0 \ud6a8\uc728\uc801\uc73c\ub85c \uae30\ub85d\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4.<\/p>\n

\uae08\uc735 \uae30\uad00\ub4e4\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc744 \ud65c\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. JPMorgan Chase<\/a> \uc77c\uc0c1\uc801\uc778 \uc740\ud589 \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uae30 \uc704\ud574 AI \uae30\ubc18 \uac00\uc0c1 \ube44\uc11c\ub97c \uad6c\ud604\ud558\uc5ec \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774 \ub354 \ubcf5\uc7a1\ud55c \uc791\uc5c5\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uace0 \uace0\uac1d\uc5d0\uac8c \ub354 \ube60\ub978 \ud574\uacb0\ucc45\uc744 \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

2023\ub144 Gartner\uc758 \ucd5c\uace0\uc758 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740:<\/p>\n

    \n
  1. Google Cloud Dialogflow (\ub9ac\ub354\ub85c \ud3c9\uac00\ub428)<\/li>\n
  2. Amazon Lex (\ub9ac\ub354\ub85c \ud3c9\uac00\ub428)<\/li>\n
  3. IBM Watson Assistant (\ub9ac\ub354\ub85c \ud3c9\uac00\ub428)<\/li>\n
  4. Microsoft Bot Framework (\ube44\uc804ary\ub85c \ud3c9\uac00\ub428)<\/li>\n
  5. Nuance Mix (\ube44\uc804ary\ub85c \ud3c9\uac00\ub428)<\/li>\n
  6. Rulai (\ube44\uc804ary\ub85c \ud3c9\uac00\ub428)<\/li>\n
  7. Inbenta (\ub2c8\uce58 \ud50c\ub808\uc774\uc5b4\ub85c \ud3c9\uac00\ub428)<\/li>\n
  8. Kore.ai (\ub2c8\uce58 \ud50c\ub808\uc774\uc5b4\ub85c \ud3c9\uac00\ub428)<\/li>\n
  9. Artificial Solutions (\ub2c8\uce58 \ud50c\ub808\uc774\uc5b4\ub85c \ud3c9\uac00\ub428)<\/li>\n
  10. Conversica (\ub2c8\uce58 \ud50c\ub808\uc774\uc5b4\ub85c \ud3c9\uac00\ub428)<\/li>\n<\/ol>\n

    \uc774 \ud50c\ub7ab\ud3fc\uc740 \uae30\uc5c5\uc774 \uc74c\uc131 \ube44\uc11c, \ucc57\ubd07 \ubc0f \uba54\uc2dc\uc9d5 \uc571\uacfc \uac19\uc740 \ub2e4\uc591\ud55c \ucc44\ub110\uc5d0\uc11c \ub300\ud654\ud615 \uc778\ud130\ud398\uc774\uc2a4\ub97c \uad6c\ucd95, \ubc30\ud3ec \ubc0f \uad00\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uc790\uc5f0\uc5b4 \ucc98\ub9ac, \uae30\uacc4 \ud559\uc2b5 \ubc0f AI \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \uc81c\uacf5\ud558\uace0 \uace0\uac1d \uc11c\ube44\uc2a4, \uc9c0\uc6d0 \ubc0f \ud310\ub9e4 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud569\ub2c8\ub2e4. \uc21c\uc704\ub294 \uac01 \ud50c\ub7ab\ud3fc\uc758 \uae30\ub2a5, \uc2dc\uc7a5 \uc874\uc7ac \ubc0f \uace0\uac1d \ub9cc\uc871\ub3c4\uc5d0 \ub300\ud55c Gartner\uc758 \uc885\ud569 \ubd84\uc11d\uc744 \uae30\ubc18\uc73c\ub85c \ud569\ub2c8\ub2e4.<\/p>\n

    \"\"<\/img> <\/p>\n

    5.1. \uace0\uac1d \ucc38\uc5ec \ubc0f \ub9cc\uc871\ub3c4 \ud5a5\uc0c1<\/h3>\n

    \uc758 \uc911\uc2ec\uc5d0\ub294 Messenger Bot\uc758<\/a> \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc774 \ud601\uc2e0\uc5d0 \ub300\ud55c \uc57d\uc18d\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \ucc38\uc5ec\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/a> \ubc0f \ub9cc\uc871\ub3c4. \uc790\uc5f0\uc5b4 \ucc98\ub9ac\uc640 \uae30\uacc4 \ud559\uc2b5\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\uc5ec, \uc6b0\ub9ac\uc758 AI \uae30\ubc18 \ub300\ud654\ud615 \uc5d0\uc774\uc804\ud2b8<\/a> \ub294 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \ud560 \uc218 \uc788\uc73c\uba70, \uc6d0\ud65c\ud55c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \ucd09\uc9c4\ud558\ub294 \uac1c\uc778\ud654\ub418\uace0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc751\ub2f5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

    \uc6b0\ub9ac\uc758 \ud575\uc2ec \uc7a5\uc810 \uc911 \ud558\ub098\ub294 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/a> \uc5f0\uc911\ubb34\ud734 \uc774\uc6a9 \uac00\ub2a5\uc131\uc744 \uc81c\uacf5\ud558\uc5ec \uace0\uac1d\uc774 \uc2dc\uac04\uc774\ub098 \uc694\uc77c\uc5d0 \uad00\uacc4\uc5c6\uc774 \uc2e0\uc18d\ud55c \uc9c0\uc6d0\uc744 \ubc1b\uc744 \uc218 \uc788\ub3c4\ub85d \ubcf4\uc7a5\ud558\ub294 \ub2a5\ub825\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\uc18d\uc801\uc778 \uc811\uadfc\uc131\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc77c \ubfd0\ub9cc \uc544\ub2c8\ub77c \ube0c\ub79c\ub4dc\uc5d0 \ub300\ud55c \uc2e0\ub8b0\uc131\uacfc \uc2e0\ub8b0\uac10\uc744 \uc870\uc131\ud569\ub2c8\ub2e4.<\/p>\n

    \uac8c\ub2e4\uac00, \uc6b0\ub9ac\uc758 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/a> \uc778\uac04 \uc5b8\uc5b4\uc758 \ub258\uc559\uc2a4\ub97c \uc774\ud574\ud558\ub294 \ub370 \ub6f0\uc5b4\ub098\uba70, \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uc5d0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \ub2f5\ubcc0\uc744 \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ub2a5\ub825\uc740 \uace0\uac1d\uc774 \uc9c4\uc815\uc73c\ub85c \ub4e3\uace0 \uc774\ud574\ubc1b\uace0 \uc788\ub2e4\uace0 \ub290\ub07c\ub294 \ub354 \uc758\ubbf8 \uc788\ub294 \uc0c1\ud638\uc791\uc6a9\uc73c\ub85c \uc774\uc5b4\uc838, \ucc38\uc5ec\ub3c4\uc640 \ucda9\uc131\ub3c4\uac00 \ub192\uc544\uc9d1\ub2c8\ub2e4.<\/p>\n

    \uc18c\uc15c \ubbf8\ub514\uc5b4 \ud50c\ub7ab\ud3fc, \uc6f9\uc0ac\uc774\ud2b8 \ubc0f \ubaa8\ubc14\uc77c \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \ud3ec\ud568\ud55c \ub2e4\uc591\ud55c \ucc44\ub110\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ud568\uc73c\ub85c\uc368, \uba54\uc2e0\uc800 \ubd07<\/a> \uace0\uac1d\uc774 \uc120\ud638\ud558\ub294 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\uc744 \ud1b5\ud574 \ube0c\ub79c\ub4dc\uc640 \uc18c\ud1b5\ud560 \uc218 \uc788\ub3c4\ub85d \ubcf4\uc7a5\ud558\uc5ec \uc804\ubc18\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \ub354\uc6b1 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

    5.2. \uc6b4\uc601 \ud6a8\uc728\uc131 \ubc0f \ube44\uc6a9 \uc808\uac10<\/h3>\n

    \uace0\uac1d \ucc38\uc5ec\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uac83 \uc678\uc5d0\ub3c4, \uc6b0\ub9ac\uc758 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/a> \uc6b4\uc601 \ud6a8\uc728\uc131\uacfc \ube44\uc6a9 \uc808\uac10 \uce21\uba74\uc5d0\uc11c \uc0c1\ub2f9\ud55c \uc774\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc77c\uc0c1\uc801\uc778 \ubb38\uc758 \ubc0f \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud568\uc73c\ub85c\uc368, Brain Pod AI\uc758<\/a> \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc740 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc744 \ud06c\uac8c \uc904\uc5ec\uc8fc\uc5b4, \uadf8\ub4e4\uc774 \ub354 \ubcf5\uc7a1\ud558\uace0 \uac00\uce58 \uc788\ub294 \uc0c1\ud638\uc791\uc6a9\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

    \ub354\uc6b1\uc774, \uc6b0\ub9ac\uc758 AI \uae30\ubc18 \ud50c\ub7ab\ud3fc<\/a> \uc5ec\ub7ec \ub300\ud654\ub97c \ub3d9\uc2dc\uc5d0 \ucc98\ub9ac\ud560 \uc218 \uc788\uc5b4 \uc2e0\uc18d\ud55c \uc751\ub2f5 \uc2dc\uac04\uc744 \ubcf4\uc7a5\ud558\uace0 \uace0\uac1d \ub300\uae30 \uc2dc\uac04\uc744 \ucd5c\uc18c\ud654\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud655\uc7a5\uc131\uc740 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \uac1c\uc120\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \ud53c\ud06c \uc218\uc694 \uae30\uac04 \ub3d9\uc548 \ucd94\uac00 \uc778\ub825\uc758 \ud544\uc694\uc131\uc744 \uc904\uc5ec \ube44\uc6a9 \uc808\uac10\uc5d0\ub3c4 \uae30\uc5ec\ud569\ub2c8\ub2e4.<\/p>\n

    AI\uc758 \ud798\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \ub300\ud654\ud615 AI\uac00<\/a>, \uae30\uc5c5\uc740 \uace0\uac1d \uc9c0\uc6d0 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uace0 \uc790\uc6d0 \ud560\ub2f9\uc744 \ucd5c\uc801\ud654\ud558\uba70 \uad81\uadf9\uc801\uc73c\ub85c \ud0c1\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uba74\uc11c \uc218\uc775\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

    6. \ub3c4\uc804 \uacfc\uc81c \ubc0f \uace0\ub824 \uc0ac\ud56d<\/h2>\n

    \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \ub9ce\uc740 \uc774\uc810\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \uadf8 \uad6c\ud604 \ubc0f \ucc44\ud0dd\uacfc \uad00\ub828\ub41c \ub3c4\uc804 \uacfc\uc81c\uc640 \uace0\ub824 \uc0ac\ud56d\uc744 \ud574\uacb0\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc6b0\ub824 \uc0ac\ud56d\uc744 \uc0ac\uc804\uc5d0 \ud574\uacb0\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uc6d0\ud65c\ud55c \uc804\ud658\uc744 \ubcf4\uc7a5\ud558\uace0 \uc774\ub7ec\ud55c \uac15\ub825\ud55c \ub3c4\uad6c\uc758 \uc7a0\uc7ac\ub825\uc744 \uadf9\ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

    6.1. \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \ubc0f \ubcf4\uc548 \ubb38\uc81c<\/h3>\n

    \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \uac1c\uc778 \uc815\ubcf4 \ubc0f \ub300\ud654\ub97c \ud3ec\ud568\ud55c \uc0ac\uc6a9\uc790 \ub370\uc774\ud130\ub97c \ucc98\ub9ac\ud558\uace0 \uc800\uc7a5\ud558\ubbc0\ub85c \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc\uc640 \ubcf4\uc548\uc774 \uac00\uc7a5 \uc911\uc694\ud574\uc9d1\ub2c8\ub2e4. \uae30\uc5c5\uc740 \ubbfc\uac10\ud55c \uc815\ubcf4\ub97c \ubcf4\ud638\ud558\uace0 \uad00\ub828 \uaddc\uc815\uc744 \uc900\uc218\ud558\uae30 \uc704\ud574 \uac15\ub825\ud55c \ub370\uc774\ud130 \ubcf4\ud638 \uc870\uce58\ub97c \uc6b0\uc120\uc2dc\ud574\uc57c \ud569\ub2c8\ub2e4. \uc77c\ubc18 \ub370\uc774\ud130 \ubcf4\ud638 \uaddc\uc815 (GDPR)<\/a>. \uac15\ub825\ud55c \uc554\ud638\ud654 \ud504\ub85c\ud1a0\ucf5c, \uc811\uadfc \uc81c\uc5b4 \ubc0f \uc775\uba85\ud654 \uae30\uc220\uc744 \uad6c\ud604\ud558\uba74 \uc704\ud5d8\uc744 \uc644\ud654\ud558\uace0 \uc0ac\uc6a9\uc790 \uc2e0\ub8b0\ub97c \uad6c\ucd95\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

    \uc0b0\uc5c5 \ub9ac\ub354\uc778 \ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a> \uadf8\ub9ac\uace0 Gupshup<\/a> \ub370\uc774\ud130 \ubcf4\uc548 \ubc0f \ud504\ub77c\uc774\ubc84\uc2dc\ub97c \uc6b0\uc120\uc2dc\ud558\uba70 \ub2e4\uc591\ud55c \uc0b0\uc5c5 \ubc0f \uc0ac\uc6a9 \uc0ac\ub840\uc5d0 \ub9de\ucd98 \uc548\uc804\ud558\uace0 \uaddc\uc815\uc744 \uc900\uc218\ud558\ub294 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

    6.2. \uae30\uc874 \uc2dc\uc2a4\ud15c \ubc0f \uc6cc\ud06c\ud50c\ub85c\uc640\uc758 \ud1b5\ud569<\/h3>\n

    \uae30\uc874 \uc2dc\uc2a4\ud15c \ubc0f \uc6cc\ud06c\ud50c\ub85c\uc640\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc740 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc758 \uc131\uacf5\uc801\uc778 \ucc44\ud0dd\uc5d0 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \uae30\uc5c5\uc740 \ud604\uc7ac \uc778\ud504\ub77c, \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM) \uc2dc\uc2a4\ud15c \ubc0f \uae30\ud0c0 \ud544\uc218 \ub3c4\uad6c\uc640\uc758 \ud638\ud658\uc131\uc744 \ubcf4\uc7a5\ud574\uc57c \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud1b5\ud569\uc740 \ubcf5\uc7a1\ud560 \uc218 \uc788\uc73c\uba70, \uc2e0\uc911\ud55c \uacc4\ud68d, \ud14c\uc2a4\ud2b8 \ubc0f \uc7a0\uc7ac\uc801\uc73c\ub85c \ub9de\ucda4\ud615 \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/p>\n

    Mailchimp\uc640 \uac19\uc740 \ud50c\ub7ab\ud3fc \uba54\uc2e0\uc800 \ubd07<\/a> \uc6d0\ud65c\ud55c \ud1b5\ud569 \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uc5ec \uae30\uc5c5\uc774 \uae30\uc874 \uc6cc\ud06c\ud50c\ub85c \ubc0f \uc2dc\uc2a4\ud15c\uc5d0 \ub300\ud654\ud615 AI\ub97c \uc190\uc27d\uac8c \ud1b5\ud569\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ub610\ud55c, \uc81c\uacf5\uc5c5\uccb4\uc778 \uc544\ub9c8\uc874 \ub809\uc2a4<\/a> \uadf8\ub9ac\uace0 Microsoft Bot Framework<\/a> \uac15\ub825\ud55c \ud1b5\ud569 \uc635\uc158\uc744 \uc81c\uacf5\ud558\uc5ec \uae30\uc5c5\uc774 \uae30\uc874 \ud074\ub77c\uc6b0\ub4dc \uc778\ud504\ub77c \ubc0f \uc11c\ube44\uc2a4\ub97c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

    \uc774\ub7ec\ud55c \ubb38\uc81c\ub97c \uc815\uba74\uc73c\ub85c \ud574\uacb0\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \ucc44\ud0dd\uc758 \ubcf5\uc7a1\uc131\uc744 \uadf9\ubcf5\ud558\uace0 \ud5a5\uc0c1\ub41c \uace0\uac1d \ucc38\uc5ec, \uc6b4\uc601 \ud6a8\uc728\uc131 \ubc0f \uacbd\uc7c1 \uc6b0\uc704\uc758 \uc7a0\uc7ac\uc801 \uc774\uc810\uc744 \uadf9\ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

    6. \ub3c4\uc804 \uacfc\uc81c \ubc0f \uace0\ub824 \uc0ac\ud56d<\/h2>\n

    6.1. \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \ubc0f \ubcf4\uc548 \ubb38\uc81c<\/h3>\n

    \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc740 \ub9ce\uc740 \uc774\uc810\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \ubc0f \ubcf4\uc548\uc5d0 \ub300\ud55c \uc6b0\ub824\ub3c4 \uc81c\uae30\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uac1c\uc778 \uc815\ubcf4, \uc120\ud638\ub3c4 \ubc0f \ub300\ud654 \uae30\ub85d\uc744 \ud3ec\ud568\ud558\uc5ec \ub300\ub7c9\uc758 \uc0ac\uc6a9\uc790 \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud558\uace0 \ucc98\ub9ac\ud569\ub2c8\ub2e4. \uc774 \ubbfc\uac10\ud55c \ub370\uc774\ud130\uc758 \uc801\uc808\ud55c \ucc98\ub9ac \ubc0f \ubcf4\ud638\ub97c \ubcf4\uc7a5\ud558\ub294 \uac83\uc740 \uc0ac\uc6a9\uc790 \uc2e0\ub8b0\ub97c \uc720\uc9c0\ud558\uace0 \uad00\ub828 \ub370\uc774\ud130 \ubcf4\ud638 \uaddc\uc815\uc744 \uc900\uc218\ud558\ub294 \ub370 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \uc77c\ubc18 \ub370\uc774\ud130 \ubcf4\ud638 \uaddc\uc815 (GDPR)<\/a> \uc720\ub7fd \uc5f0\ud569\uc758<\/p>\n

    \uc870\uc9c1\uc740 \ub370\uc774\ud130 \uc554\ud638\ud654<\/a>, \uc811\uadfc \uc81c\uc5b4 \ubc0f \uc548\uc804\ud55c \uc800\uc7a5 \ud504\ub85c\ud1a0\ucf5c\uc744 \ud1b5\ud574 \uc0ac\uc6a9\uc790 \ub370\uc774\ud130\ub97c \ubb34\ub2e8 \uc811\uadfc\uc774\ub098 \uc624\uc6a9\uc73c\ub85c\ubd80\ud130 \ubcf4\ud638\ud574\uc57c \ud569\ub2c8\ub2e4. \ub610\ud55c, \ub370\uc774\ud130 \uc218\uc9d1 \ubc0f \ucc98\ub9ac \uad00\ud589\uc5d0 \ub300\ud574 \ud22c\uba85\ud574\uc57c \ud558\uba70, \uc0ac\uc6a9\uc790\uc5d0\uac8c \uba85\ud655\ud558\uace0 \uc811\uadfc \uac00\ub2a5\ud55c \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \uc815\ucc45\uc744 \uc81c\uacf5\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n

    \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \uc81c\uacf5\uc5c5\uccb4<\/a> Brain Pod AI\uc640 \uac19\uc740 \uae30\uc5c5\uc740 \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc\uc640 \ubcf4\uc548\uc744 \uc6b0\uc120\uc2dc\ud558\uba70, \ub2e4\uc74c\uacfc \uac19\uc740 \uace0\uae09 \uae30\uc220\uc744 \uc0ac\uc6a9\ud569\ub2c8\ub2e4. \ucc28\ub4f1 \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638<\/a> \uadf8\ub9ac\uace0 \uc554\ud638\ud654\ub41c \uae30\uacc4 \ud559\uc2b5<\/a> \uc0ac\uc6a9\uc790 \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\uba74\uc11c AI \ubaa8\ub378\uc758 \uc131\ub2a5\uc744 \uc720\uc9c0\ud569\ub2c8\ub2e4.<\/p>\n

    6.2. \uae30\uc874 \uc2dc\uc2a4\ud15c \ubc0f \uc6cc\ud06c\ud50c\ub85c\uc640\uc758 \ud1b5\ud569<\/h3>\n

    \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc744 \uae30\uc874 \uc2dc\uc2a4\ud15c \ubc0f \uc6cc\ud06c\ud50c\ub85c\uc5d0 \ud1b5\ud569\ud558\ub294 \uac83\uc740 \uc870\uc9c1\uc5d0 \ud070 \ub3c4\uc804\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uc885\uc885 \ub2e4\uc591\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc560\ud50c\ub9ac\ucf00\uc774\uc158, \ub370\uc774\ud130\ubca0\uc774\uc2a4 \ubc0f \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uc640 \uc778\ud130\ud398\uc774\uc2a4\ud574\uc57c \ud558\uba70, \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \ubcf4\uc7a5\ud558\uace0 \uc911\ub2e8\uc744 \ucd5c\uc18c\ud654\ud558\uae30 \uc704\ud574 \uc2e0\uc911\ud55c \uacc4\ud68d\uacfc \uad6c\ud604\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/p>\n

    \uc870\uc9c1\uc740 \ud604\uc7ac \uae30\uc220 \uc2a4\ud0dd\uc744 \ud3c9\uac00\ud558\uace0, \uc7a0\uc7ac\uc801\uc778 \ud1b5\ud569 \uc9c0\uc810\uc744 \uc2dd\ubcc4\ud558\uba70, \uc6d0\ud65c\ud55c \ub370\uc774\ud130 \uad50\ud658 \ubc0f \uc6cc\ud06c\ud50c\ub85c \ud1b5\ud569\uc744 \uc704\ud55c \uc804\ub7b5\uc744 \uac1c\ubc1c\ud574\uc57c \ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \uc751\uc6a9 \ud504\ub85c\uadf8\ub798\ubc0d \uc778\ud130\ud398\uc774\uc2a4 (API)<\/a>, \ub9de\ucda4\ud615 \ucee4\ub125\ud130 \uad6c\ucd95 \ub610\ub294 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc \uc81c\uacf5\uc5c5\uccb4<\/a>.<\/p>\n

    \ud6a8\uacfc\uc801\uc778 \ud1b5\ud569\uc740 \uc9c1\uc6d0\ub4e4\uc774 \uc0c8\ub85c\uc6b4 \uae30\uc220\uc744 \uc774\ud574\ud558\uace0 \uc218\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uad50\uc721 \ubc0f \ubcc0\ud654 \uad00\ub9ac \uc774\ub2c8\uc154\ud2f0\ube0c\ub97c \uc694\uad6c\ud569\ub2c8\ub2e4. \ud1b5\ud569\ub41c \uc2dc\uc2a4\ud15c\uc758 \uc9c0\uc18d\uc801\uc778 \ubaa8\ub2c8\ud130\ub9c1 \ubc0f \ucd5c\uc801\ud654\ub294 \ud6a8\uc728\uc131\uc744 \uc720\uc9c0\ud558\uace0 \uc9c4\ud654\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \uc801\uc751\ud558\ub294 \ub370 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/p>\n

    \uc120\ub3c4\ud558\ub294 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc<\/a> \uba54\uc2e0\uc800 \ubd07\uc740 \uc778\uae30 \uc788\ub294 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \ubc0f \ube44\uc988\ub2c8\uc2a4 \ub3c4\uad6c\uc640\uc758 \uc6d0\ud65c\ud55c \uc5f0\uacb0\uc744 \uac00\ub2a5\ud558\uac8c \ud558\ub294 \uac15\ub825\ud55c \ud1b5\ud569 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4<\/a>, Zendesk<\/a>, \uadf8\ub9ac\uace0 Microsoft Teams<\/a>\uc6cc\ud06c\ud50c\ub85c\ub97c \uac04\uc18c\ud654\ud558\uace0 \uc804\ubc18\uc801\uc778 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574.<\/p>\n<\/span>","protected":false},"excerpt":{"rendered":"

    In today’s fast-paced digital landscape, businesses are seeking innovative ways to enhance customer engagement and deliver seamless experiences across multiple touchpoints. Conversational AI platforms have emerged as a game-changing solution, revolutionizing the way companies interact with their customers. By harnessing the power of natural language processing and machine learning, these cutting-edge platforms enable intelligent, human-like […]<\/p>\n","protected":false},"author":14928,"featured_media":252753,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-252752","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/comments?post=252752"}],"version-history":[{"count":0,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252752\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media\/252753"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media?parent=252752"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/categories?post=252752"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/tags?post=252752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}