{"id":252906,"date":"2024-06-02T18:21:35","date_gmt":"2024-06-03T01:21:35","guid":{"rendered":"https:\/\/messengerbot.app\/exploring-the-capabilities-of-einstein-chatbot-salesforces-intelligent-conversational-ai\/"},"modified":"2024-06-02T18:21:35","modified_gmt":"2024-06-03T01:21:35","slug":"%ec%95%84%ec%9d%b8%ec%8a%88%ed%83%80%ec%9d%b8-%ec%b1%97%eb%b4%87-%ec%84%b8%ec%9d%bc%ec%a6%88%ed%8f%ac%ec%8a%a4%ec%9d%98-%ec%a7%80%eb%8a%a5%ed%98%95-%eb%8c%80%ed%99%94%ed%98%95-ai-%ea%b8%b0%eb%8a%a5","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/ko\/exploring-the-capabilities-of-einstein-chatbot-salesforces-intelligent-conversational-ai\/","title":{"rendered":"\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc758 \uae30\ub2a5 \ud0d0\uc0c9: \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc9c0\ub2a5\ud615 \ub300\ud654\ud615 AI"},"content":{"rendered":"<input type=\"hidden\" value=\"\" data-essbispostcontainer=\"\" data-essbisposturl=\"https:\/\/messengerbot.app\/ko\/exploring-the-capabilities-of-einstein-chatbot-salesforces-intelligent-conversational-ai\/\" data-essbisposttitle=\"Exploring the Capabilities of Einstein Chatbot: Salesforce&#8217;s Intelligent Conversational AI\" data-essbishovercontainer=\"\"><p>\uc624\ub298\ub0a0\uc758 \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uae30\uc5c5\ub4e4\uc740 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \uac04\uc18c\ud654\ud558\uace0 \ub6f0\uc5b4\ub09c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud55c \ud601\uc2e0\uc801\uc778 \ubc29\ubc95\uc744 \ub04a\uc784\uc5c6\uc774 \ubaa8\uc0c9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc9c0\ub2a5\ud615 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc778 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc774 \ub4f1\uc7a5\ud588\uc2b5\ub2c8\ub2e4. \uc774 \uac15\ub825\ud55c \ucc57\ubd07\uc740 \uc790\uc5f0\uc5b4 \ucc98\ub9ac\uc640 \uae30\uacc4 \ud559\uc2b5\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d\uacfc \uc2e4\uc2dc\uac04\uc73c\ub85c \uc18c\ud1b5\ud558\uba70 \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uace0 unparalleled efficiency\ub85c \ubb38\uc758\ub97c \ud574\uacb0\ud569\ub2c8\ub2e4. \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5 \uc790\ub3d9\ud654\ubd80\ud130 \ub9de\ucda4\ud615 \ucd94\ucc9c \uc81c\uacf5\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0, \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc73c\uba70, \uc9c0\ub2a5\ud615 \uac00\uc0c1 \ube44\uc11c\uac00 \uc131\uc7a5\uacfc \uc131\uacf5\uc744 \uc774\ub044\ub294 \ud544\uc218 \ud30c\ud2b8\ub108\uac00 \ub418\ub294 \ubbf8\ub798\ub97c \uc5f4\uc5b4\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h1>1. \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc774\ub780 \ubb34\uc5c7\uc778\uac00?<\/h1>\n<h2>1.1 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uc18c\uac1c<\/h2>\n<p>\uc6b0\ub9ac\ub294 <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"noopener\">AI \uae30\ubc18 \ucc57\ubd07 \uc194\ub8e8\uc158\uc5d0 \ud1b5\ud569\ud588\uc2b5\ub2c8\ub2e4.<\/a>, \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uc0b0\uc5c5 \uc804\ubc18\uc5d0 \uac78\uccd0 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \ud601\uc2e0\ud558\ub294 \ucd5c\uc804\uc120\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \ubc0f \uae30\uacc4 \ud559\uc2b5 \uae30\ub2a5\uc73c\ub85c \uad6c\ub3d9\ub418\ub294 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uc6cc\ud06c\ud50c\ub85c\ub97c \uac04\uc18c\ud654\ud558\uace0 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\ub294 \uac1c\uc778\ud654\ub41c \ub300\ud654\ud615 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uac15\ub825\ud55c <a href=\"https:\/\/brainpod.ai\" target=\"_blank\" rel=\"noopener\">\uc544\uc778\uc288\ud0c0\uc778 AI \ud50c\ub7ab\ud3fc<\/a>, \ucd5c\ucca8\ub2e8 \uc778\uacf5\uc9c0\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec \uc6f9\uc0ac\uc774\ud2b8, \ubaa8\ubc14\uc77c \uc571, \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc, \uc2ec\uc9c0\uc5b4 \uc74c\uc131 \ube44\uc11c \ub4f1 \ub2e4\uc591\ud55c \ucc44\ub110\uc5d0\uc11c \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \uc790\ub3d9\ud654\ud569\ub2c8\ub2e4. \uace0\uac1d\uc758 \uc758\ub3c4\uc640 \ub9e5\ub77d\uc744 \uc774\ud574\ud568\uc73c\ub85c\uc368 \uc774\ub7ec\ud55c \ucc57\ubd07\uc740 \ub9de\ucda4\ud615 \uc751\ub2f5\uc744 \uc81c\uacf5\ud558\uace0, \ubcf5\uc7a1\ud55c \ubb38\uc758\ub294 \uc2e4\uc2dc\uac04 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc804\ub2ec\ud558\uba70, Salesforce \uae30\ub85d\uc5d0 \uc811\uadfc\ud558\uace0 \uc5c5\ub370\uc774\ud2b8\ud558\uc5ec \uc6d0\ud65c\ud558\uace0 \ub370\uc774\ud130 \uae30\ubc18\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<h2>1.2 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc758 \uc8fc\uc694 \uae30\ub2a5<\/h2>\n<p>\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uae30\uc5c5\uc774 \ub6f0\uc5b4\ub09c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ucd5c\uc801\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \ud3ec\uad04\uc801\uc778 \uae30\ub2a5 \ubaa8\uc74c\uc744 \uc790\ub791\ud569\ub2c8\ub2e4. \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc744 \ucc28\ubcc4\ud654\ud558\ub294 \uc8fc\uc694 \uae30\ub2a5\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n<ol>\n<li><strong>\ucf54\ub4dc \uc5c6\ub294 \ubd07 \uc0dd\uc131:<\/strong> \uad00\ub9ac\uc790\ub294 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \ucf54\ub4dc \uc5c6\ub294 \uc778\ud130\ud398\uc774\uc2a4\ub97c \uc0ac\uc6a9\ud558\uc5ec \ucc57\ubd07\uc744 \uad6c\ucd95\ud558\uace0 \ud6c8\ub828\ud560 \uc218 \uc788\uc5b4 \uad11\ubc94\uc704\ud55c \ucf54\ub529 \uc804\ubb38 \uc9c0\uc2dd\uc774 \ud544\uc694 \uc5c6\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc6d0\ud65c\ud55c \uc778\uacc4:<\/strong> \uace0\uac1d \ubb38\uc758\uac00 \ucc57\ubd07\uc774 \ucc98\ub9ac\ud558\uae30\uc5d0\ub294 \ub108\ubb34 \ubcf5\uc7a1\ud574\uc9c8 \uacbd\uc6b0, \uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc740 \uc2e4\uc2dc\uac04 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc0c1\ud638\uc791\uc6a9\uc744 \uc6d0\ud65c\ud558\uac8c \uc5d0\uc2a4\uceec\ub808\uc774\uc158\ud558\uc5ec \ub300\ud654 \ub9e5\ub77d\uc744 \uc804\ub2ec\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>Salesforce \ub370\uc774\ud130\uc640\uc758 \ud1b5\ud569:<\/strong> \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 Salesforce \uae30\ub85d\uc5d0 \uc811\uadfc\ud558\uace0 \uc5c5\ub370\uc774\ud2b8\ud560 \uc218 \uc788\uc5b4 \uace0\uac1d \uc815\ubcf4, \uad6c\ub9e4 \uc774\ub825 \ub4f1\uc744 \ud65c\uc6a9\ud55c \uac1c\uc778\ud654\ub418\uace0 \ub370\uc774\ud130 \uae30\ubc18\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\ub2e4\uad6d\uc5b4 \uc9c0\uc6d0:<\/strong> \uae00\ub85c\ubc8c \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574, \uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc740 \uc5ec\ub7ec \uc5b8\uc5b4\ub85c \ub300\ud654\ud560 \uc218 \uc788\uc5b4 \uc5b8\uc5b4 \uc7a5\ubcbd\uc744 \ud5c8\ubb3c\uace0 \ud3ec\uad04\uc801\uc778 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \ucd09\uc9c4\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc9c0\uc18d\uc801\uc778 \ud559\uc2b5:<\/strong> \uae30\uacc4 \ud559\uc2b5 \uc54c\uace0\ub9ac\uc998\uc744 \ud1b5\ud574 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9 \ubc0f \uc5d0\uc774\uc804\ud2b8 \ud53c\ub4dc\ubc31\uc744 \ud559\uc2b5\ud558\uc5ec \uc131\ub2a5\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ud558\uba70, \uc77c\uad00\ub418\uac8c \uc9c4\ud654\ud558\uace0 \ucd5c\uc801\ud654\ub41c \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/li>\n<\/ol>\n<p>\uc774\ub7ec\ud55c \uac15\ub825\ud55c \uae30\ub2a5\uc744 \ud65c\uc6a9\ud558\uc5ec \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uc6b4\uc601 \ube44\uc6a9\uc744 \uc904\uc774\uace0, \uc751\ub2f5 \uc2dc\uac04\uc744 \uac1c\uc120\ud558\uba70, \uc77c\uc0c1\uc801\uc778 \ubb38\uc758 \ubc0f \uc791\uc5c5\uc744 \ud6a8\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\uc5ec \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4. \uc18c\ub9e4\uc5d0\uc11c \uae08\uc735\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc758 \uc120\ub3c4\uc801\uc778 \uae30\uc5c5\ub4e4\uc774 <a href=\"https:\/\/messengerbot.app\/ko\/%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90-%ed%98%81%ec%8b%a0-%ec%b5%9c%ea%b3%a0%ec%9d%98-ai-%ec%b1%97%eb%b4%87-%eb%b0%8f-%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%82%ac%eb%a1%80-%ea%b3%b5%ea%b0%9c\/\">\uc18c\ub9e4\uc5d0\uc11c \uae08\uc735\uae4c\uc9c0<\/a>, \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc744 \ub3c4\uc785\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4, \ud310\ub9e4 \ubc0f \uc9c0\uc6d0 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uace0, \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\uba74\uc11c \ube44\ud560 \ub370 \uc5c6\ub294 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2024\/06\/einstein-chatbot-2024-06-03T012053.000Z.png\" alt=\"\" title=\"\"><\/img> <\/p>\n<h2>2. \uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc740 \ubb34\ub8cc\uc778\uac00\uc694?<\/h2>\n<h3>2.1 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc758 \uac00\uaca9 \ubaa8\ub378<\/h3>\n<p>\uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc740 \uc644\uc804\ud788 \ubb34\ub8cc\ub294 \uc544\ub2c8\uc9c0\ub9cc, \ud2b9\uc815 Salesforce \ub77c\uc774\uc13c\uc2a4\uc5d0 \ud3ec\ud568\ub418\uc5b4 \uc788\uc73c\uba70 \uc0ac\uc6a9 \uc81c\ud55c\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc758 \uac00\uaca9 \ubaa8\ub378\uc740 \ube44\uc6a9 \ud6a8\uc728\uc801\uc774\uace0 \ud655\uc7a5 \uac00\ub2a5\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4 \uc788\uc5b4 \uae30\uc5c5\uc774 \ube44\uc6a9\uc744 \uad00\ub9ac\ud558\uba74\uc11c \ub300\ud654\ud615 AI\uc758 \ud798\uc744 \ud65c\uc6a9\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc544\ub2c8\uc694, \uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc740 \uc644\uc804\ud788 \ubb34\ub8cc\uac00 \uc544\ub2d9\ub2c8\ub2e4. \ud2b9\uc815 Salesforce \ub77c\uc774\uc13c\uc2a4\uc5d0 \ud3ec\ud568\ub418\uc5b4 \uc788\uc9c0\ub9cc \uc0ac\uc6a9 \uc81c\ud55c\uc774 \uc788\uc2b5\ub2c8\ub2e4:<\/p>\n<ul>\n<li>\uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc740 \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc \ubb34\uc81c\ud55c \uc5d0\ub514\uc158 \ub610\ub294 \ub514\uc9c0\ud138 \ucc38\uc5ec \uc0ac\uc6a9\uc790 \ub77c\uc774\uc13c\uc2a4\uc640 \ud568\uaed8 \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/li>\n<li>\uac01 \uc801\uc6a9 \uac00\ub2a5\ud55c \ub77c\uc774\uc13c\uc2a4\ub294 \ucd94\uac00 \ube44\uc6a9 \uc5c6\uc774 \uc6d4 25\uac1c\uc758 \uc544\uc778\uc288\ud0c0\uc778 \ubd07 \ub300\ud654\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<li>25\uac1c \ub300\ud654 \ud55c\ub3c4\ub97c \ucd08\uacfc\ud558\uc5ec \uc0ac\uc6a9\ud558\uba74 \ucd94\uac00 \ub300\ud654 1,000\uac1c\ub2f9 $1\uc758 \ucd08\uacfc \uc694\uae08\uc774 \ubc1c\uc0dd\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p>\ube44\uc6a9 \ud6a8\uc728\uc131\uc744 \uadf9\ub300\ud654\ud558\ub824\uba74, <a href=\"https:\/\/messengerbot.app\/ko\/\" target=\"_blank\" rel=\"noopener\">\uba54\uc2e0\uc800 \ubd07<\/a> \ub300\ud654\ub7c9\uc744 \uba74\ubc00\ud788 \ubaa8\ub2c8\ud130\ub9c1\ud558\uace0 \ubd07 \ub514\uc790\uc778\uc744 \ud6a8\uc728\uc131\uc5d0 \ub9de\uac8c \ucd5c\uc801\ud654\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4. \ucd94\uac00 \uc544\uc778\uc288\ud0c0\uc778 \ubd07 \uc6a9\ub7c9 \ud329\uc740 \ub300\ub7c9 \uc0ac\uc6a9 \uc0ac\ub840\ub97c \uc704\ud574 \uad6c\ub9e4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uad8c\uc704 \uc788\ub294 \ucd9c\ucc98\uc778 <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.einstein_bot_intro.htm&#038;type=5\" target=\"_blank\" rel=\"noopener\">\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ubb38\uc11c<\/a> \uadf8\ub9ac\uace0 <a href=\"https:\/\/trailhead.salesforce.com\/en\/content\/learn\/trails\/build-einstein-bots\" target=\"_blank\" rel=\"noopener\">\ud2b8\ub808\uc77c\ud5e4\ub4dc \ub9ac\uc18c\uc2a4<\/a> \ub294 \ube44\uc6a9 \ucd5c\uc801\ud654\ub41c \uc544\uc778\uc288\ud0c0\uc778 \ubd07 \uad6c\ud604\uc744 \uc704\ud55c \ucd5c\uc2e0 \uac00\uaca9 \uc138\ubd80\uc815\ubcf4\uc640 \ubaa8\ubc94 \uc0ac\ub840\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h3>2.2 \ubb34\ub8cc \uccb4\ud5d8 \ubc0f \uc720\ub8cc \ud50c\ub79c<\/h3>\n<p>\uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc740 \uc644\uc804\ud788 \ubb34\ub8cc\ub294 \uc544\ub2c8\uc9c0\ub9cc, \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uae30\uc5c5\uc774 \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc758 \uae30\ub2a5\uc744 \ud0d0\uc0c9\ud558\uace0 \ud14c\uc2a4\ud2b8\ud560 \uc218 \uc788\ub3c4\ub85d \ubb34\ub8cc \uccb4\ud5d8 \uae30\uac04\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774 \uccb4\ud5d8 \uae30\uac04 \ub3d9\uc548 \uc870\uc9c1\uc740 \uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc758 \uc774\uc810\uc744 \uc9c1\uc811 \uacbd\ud5d8\ud558\uace0 \uace0\uac1d \uc11c\ube44\uc2a4, \ub9ac\ub4dc \uc0dd\uc131 \ubc0f \uc804\ubc18\uc801\uc778 \uc6b4\uc601 \ud6a8\uc728\uc131\uc5d0 \ubbf8\uce58\ub294 \uc7a0\uc7ac\uc801 \uc601\ud5a5\uc744 \ud3c9\uac00\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uccb4\ud5d8 \uae30\uac04 \ud6c4, \uae30\uc5c5\uc740 \ud2b9\uc815 \uc694\uad6c \uc0ac\ud56d \ubc0f \uc0ac\uc6a9 \uc694\uad6c\uc5d0 \ub9de\ub294 \ub2e4\uc591\ud55c \uc720\ub8cc \ud50c\ub79c \uc911\uc5d0\uc11c \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud50c\ub79c\uc5d0\ub294 \ucd94\uac00 \ubd07 \uc6a9\ub7c9, \uace0\uae09 \uae30\ub2a5 \ub610\ub294 \uae30\uc5c5 \uc218\uc900\uc758 \uc9c0\uc6d0 \uc635\uc158\uc774 \ud3ec\ud568\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc591\ud55c \uac00\uaca9 \uacc4\uce35\uc744 \uc81c\uacf5\ud568\uc73c\ub85c\uc368, <a href=\"https:\/\/brainpod.ai\/\" target=\"_blank\" rel=\"noopener\">\ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a> (\uacbd\uc7c1\uc5c5\uccb4)\uc640 Salesforce\ub294 \uc18c\uaddc\ubaa8 \uc2a4\ud0c0\ud2b8\uc5c5\ubd80\ud130 \ub300\uae30\uc5c5\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \uae30\uc5c5\uc774 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc744 \uc774\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4.<\/p>\n<h3>3. \uc544\uc778\uc288\ud0c0\uc778 \ubd07\uc740 \ubb34\uc5c7\uc744 \ud560 \uc218 \uc788\ub098\uc694?<\/h3>\n<h4>3.1 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uae30\ub2a5<\/h4>\n<p>\uace0\uae09 \ub300\ud654\ud615 AI \uc194\ub8e8\uc158\uc73c\ub85c\uc11c, <a href=\"https:\/\/www.salesforce.com\/products\/einstein\/overview\/\" target=\"_blank\" rel=\"noopener\">\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740<\/a> \uc5d0\uc11c <a href=\"https:\/\/www.salesforce.com\/\" target=\"_blank\" rel=\"noopener\">\uc138\uc77c\uc988\ud3ec\uc2a4<\/a> \ub2e4\uc591\ud55c \uc811\uc810\uc5d0\uc11c \uace0\uac1d \uacbd\ud5d8\uc744 \ud601\uc2e0\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\ub2a5\ud615 \ucc57\ubd07\uc740 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc640 \uae30\uacc4 \ud559\uc2b5\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uace0 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc758 \uc8fc\uc694 \uae30\ub2a5 \uc911 \uc77c\ubd80\ub294 <a href=\"https:\/\/www.salesforce.com\/products\/einstein\/features\/einstein-bots\/\" target=\"_blank\" rel=\"noopener\">\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740<\/a> \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n<ul>\n<li><strong>24\/7 \uc9c0\ub2a5\ud615 \uc140\ud504 \uc11c\ube44\uc2a4:<\/strong> \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uace0\uac1d\uc758 \ubb38\uc758, \ubb38\uc81c \ud574\uacb0 \ubc0f \uc9c0\uc6d0\uc744 \uc704\ud574 \ud56d\uc0c1 \ub300\uae30\ud558\uace0 \uc788\uc73c\uba70, \uc778\uac04\uc758 \uac1c\uc785 \uc5c6\uc774 \uc5f0\uc911\ubb34\ud734 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc790\uc5f0\uc5b4 \uc774\ud574:<\/strong> \uace0\uae09 NLP \uc54c\uace0\ub9ac\uc998\uc5d0 \uc758\ud574 \uad6c\ub3d9\ub418\ub294 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \ubcf5\uc7a1\ud55c \uace0\uac1d \ubb38\uc758\ub97c \uc774\ud574\ud558\uace0 \uc815\ud655\ud558\uace0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uc5ec \uc6d0\ud65c\ud55c \ub300\ud654 \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9:<\/strong> \ud1b5\ud569\ud568\uc73c\ub85c\uc368 <a href=\"https:\/\/www.salesforce.com\/products\/service-cloud\/overview\/\" target=\"_blank\" rel=\"noopener\">Salesforce \uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc<\/a>, \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uace0\uac1d \ub370\uc774\ud130\uc640 \uc774\ub825\uc744 \uc811\uadfc\ud560 \uc218 \uc788\uc5b4 \uac1c\uc778\uc758 \uc120\ud638\uc640 \ud544\uc694\uc5d0 \ub9de\ucd98 \ub9de\ucda4\ud615 \uc0c1\ud638\uc791\uc6a9\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc790\ub3d9\ud654:<\/strong> \uc774 \ucc57\ubd07\uc740 \uc57d\uc18d \uc608\uc57d, \uc8fc\ubb38 \ucc98\ub9ac \ub610\ub294 \uacc4\uc815 \uc815\ubcf4 \uc5c5\ub370\uc774\ud2b8\uc640 \uac19\uc740 \uc77c\uc0c1\uc801\uc778 \uc791\uc5c5\uacfc \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc790\ub3d9\ud654\ud558\uc5ec \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uace0 \ud6a8\uc728\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\ub2e4\uad6d\uc5b4 \uc9c0\uc6d0:<\/strong> \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uc5ec\ub7ec \uc5b8\uc5b4\ub85c \uc18c\ud1b5\ud560 \uc218 \uc788\uc5b4 \uc5b8\uc5b4 \uc7a5\ubcbd\uc744 \ud5c8\ubb3c\uace0 \uc804 \uc138\uacc4 \uace0\uac1d\uc5d0\uac8c \uc77c\uad00\ub41c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc6d0\ud65c\ud55c \uc5d0\uc2a4\uceec\ub808\uc774\uc158:<\/strong> \uace0\uac1d \ubb38\uc758\uac00 \uc778\uac04\uc758 \ub3c4\uc6c0\uc774 \ud544\uc694\ud55c \uacbd\uc6b0, \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \ub300\ud654\ub97c \uc2e4\uc2dc\uac04 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc6d0\ud65c\ud558\uac8c \uc5d0\uc2a4\uceec\ub808\uc774\uc158\ud558\uc5ec \uc11c\ube44\uc2a4\uc758 \uc6d0\ud65c\ud55c \uc804\ud658\uacfc \uc5f0\uc18d\uc131\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p>\uc774\ub7ec\ud55c \uace0\uae09 \uae30\ub2a5\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uae30\uc5c5\uc774 \ub6f0\uc5b4\ub09c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc774\uba70 \uace0\uac1d \ucda9\uc131\ub3c4\uc640 \ub9cc\uc871\ub3c4\ub97c \uc99d\ub300\uc2dc\ud0ac \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<h4>3.2 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uc0ac\uc6a9 \uc0ac\ub840<\/h4>\n<p>\uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \ub2e4\uc591\ud55c \uc0b0\uc5c5 \ubc0f \ube44\uc988\ub2c8\uc2a4 \uae30\ub2a5\uc5d0\uc11c \uad11\ubc94\uc704\ud55c \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub300\ud654\ud615 AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8\uac00 \uc0c1\ub2f9\ud55c \uac00\uce58\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \uba87 \uac00\uc9c0 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \uc0ac\uc6a9 \uc0ac\ub840\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n<ol>\n<li><strong>\uace0\uac1d \uc11c\ube44\uc2a4 \ubc0f \uc9c0\uc6d0:<\/strong> \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \uc77c\uc0c1\uc801\uc778 \uace0\uac1d \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uace0 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uba70 \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uc5ec \ub300\uae30 \uc2dc\uac04\uc744 \uc904\uc774\uace0 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud68c\uc0ac\ub4e4\ucc98\ub7fc <a href=\"https:\/\/www.klarna.com\/\" target=\"_blank\" rel=\"noopener\">\ud074\ub77c\ub974\ub098<\/a> \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.sonos.com\/\" target=\"_blank\" rel=\"noopener\">\uc18c\ub178\uc2a4<\/a> \uace0\uac1d \uc9c0\uc6d0\uc744 \uc704\ud574 Einstein \ucc57\ubd07\uc744 \uc131\uacf5\uc801\uc73c\ub85c \uad6c\ud604\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\ud310\ub9e4 \ubc0f \ub9ac\ub4dc \uc0dd\uc131:<\/strong> \uc9c0\ub2a5\ud615 \ucc57\ubd07\uc744 \ud1b5\ud574 \uc7a0\uc7ac \uace0\uac1d\uacfc \uc18c\ud1b5\ud568\uc73c\ub85c\uc368, \uae30\uc5c5\uc740 \ub9ac\ub4dc\ub97c \ud655\ubcf4\ud558\uace0, \uc81c\ud488 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\uba70, \uc7a0\uc7ac \uace0\uac1d\uc744 \ud310\ub9e4 \ud37c\ub110\ub85c \uc548\ub0b4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.ibm.com\/\" target=\"_blank\" rel=\"noopener\">IBM<\/a> \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.adidas.com\/\" target=\"_blank\" rel=\"noopener\">\uc544\ub514\ub2e4\uc2a4<\/a> \ud310\ub9e4 \ubc0f \ub9ac\ub4dc \uc0dd\uc131\uc5d0 Einstein \ucc57\ubd07\uc744 \ud65c\uc6a9\ud558\ub294 \ube0c\ub79c\ub4dc\uc758 \uc608\uc785\ub2c8\ub2e4.<\/li>\n<li><strong>\uc9c1\uc6d0 \uc140\ud504 \uc11c\ube44\uc2a4:<\/strong> Einstein \ucc57\ubd07\uc740 \ud734\uac00 \uc694\uccad, \uac1c\uc778 \uc815\ubcf4 \uc5c5\ub370\uc774\ud2b8 \ub610\ub294 \ud68c\uc0ac \uc815\ucc45 \ubc0f \ubcf5\ub9ac\ud6c4\uc0dd \uc815\ubcf4 \uc811\uadfc\uacfc \uac19\uc740 HR \uad00\ub828 \ubb38\uc758\uc5d0 \ub300\ud574 \uc9c1\uc6d0\ub4e4\uc744 \ub3c4\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uc804\uc790\uc0c1\uac70\ub798 \ubc0f \uc628\ub77c\uc778 \uc1fc\ud551:<\/strong> \ucc57\ubd07\uc740 \uc81c\ud488 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\uace0, \uc8fc\ubb38 \ucd94\uc801\uc744 \ub3c4\uc640\uc8fc\uba70, \uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38\uc5d0 \ub2f5\ubcc0\ud568\uc73c\ub85c\uc368 \uc628\ub77c\uc778 \uc1fc\ud551 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ube0c\ub79c\ub4dc\ub294 <a href=\"https:\/\/www.starbucks.com\/\" target=\"_blank\" rel=\"noopener\">\uc2a4\ud0c0\ubc85\uc2a4<\/a> \uadf8\ub9ac\uace0 <a href=\"https:\/\/www.sephora.com\/\" target=\"_blank\" rel=\"noopener\">\uc138\ud3ec\ub77c<\/a> \uc804\uc790\uc0c1\uac70\ub798\ub97c \uc704\ud574 Einstein \ucc57\ubd07\uc744 \uc131\uacf5\uc801\uc73c\ub85c \uad6c\ud604\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uc758\ub8cc \ubc0f \uc6d0\uaca9 \uc758\ub8cc:<\/strong> Einstein \ucc57\ubd07\uc740 \ud658\uc790\ub97c \ubd84\ub958\ud558\uace0, \uc758\ub8cc \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uba70, \uc608\uc57d \uc77c\uc815 \uc870\uc815\uc5d0 \ub3c4\uc6c0\uc744 \uc8fc\uc5b4 \uc758\ub8cc \uc11c\ube44\uc2a4 \uc811\uadfc\uc131\uc744 \uac1c\uc120\ud558\uace0 \uc758\ub8cc \uc9c1\uc6d0\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uc740\ud589 \ubc0f \uae08\uc735 \uc11c\ube44\uc2a4:<\/strong> \ucc57\ubd07\uc740 \uace0\uac1d\uc758 \uacc4\uc88c \ubb38\uc758, \uac70\ub798 \ub0b4\uc5ed \ubc0f \uae30\ubcf8\uc801\uc778 \uc7ac\uc815 \uc870\uc5b8\uc744 \uc81c\uacf5\ud558\uc5ec 24\/7 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uace0 \uae08\uc735 \ubd80\ubb38\uc5d0\uc11c \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ol>\n<p>AI \uae30\uc220\uc774 \uacc4\uc18d \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c, \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc758 \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc740 \ub354\uc6b1 \ub2e4\uc591\ud558\uace0 \uc601\ud5a5\ub825 \uc788\uac8c \ub418\uc5b4, \uae30\uc5c5\uc774 \ub6f0\uc5b4\ub09c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0, \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uba70, \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc5d0\uc11c \uc131\uc7a5\uc744 \ucd09\uc9c4\ud560 \uc218 \uc788\uac8c \ub429\ub2c8\ub2e4.<\/p>\n<h2>4. \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc758 \ube44\uc6a9\uc740 \uc5bc\ub9c8\uc778\uac00\uc694?<\/h2>\n<h3>4.1 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uac00\uaca9 \uc138\ubd80\uc0ac\ud56d<\/h3>\n<p>\ube44\uc6a9\uc740 <a href=\"https:\/\/www.salesforce.com\/products\/einstein\/overview\/\" target=\"_blank\" rel=\"noopener\">\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07<\/a> \uc5d0\uc11c <a href=\"https:\/\/www.salesforce.com\/\" target=\"_blank\" rel=\"noopener\">\uc138\uc77c\uc988\ud3ec\uc2a4<\/a> \uc758 \uacbd\uc6b0 \uc120\ud0dd\ud55c \ud2b9\uc815 \uc81c\ud488 \ubc0f \uacc4\ud68d\uc5d0 \ub530\ub77c \ub2e4\ub985\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc744 \ud3ec\ud568\ud558\ub294 Salesforce\uc758 \uc8fc\uc694 \uc81c\ud488\uc5d0 \ub300\ud55c \uac00\uaca9 \uc138\ubd80\uc0ac\ud56d\uc785\ub2c8\ub2e4:<\/p>\n<ul>\n<li><strong>\uc11c\ube44\uc2a4 \ud074\ub77c\uc6b0\ub4dc:<\/strong> \ub77c\uc774\ud2b8\ub2dd \ud504\ub85c\ud398\uc154\ub110 \uc5d0\ub514\uc158\uc758 \uacbd\uc6b0, <a href=\"https:\/\/www.salesforce.com\/products\/service-cloud\/pricing\/\" target=\"_blank\" rel=\"noopener\">\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uac00\uaca9\uc740<\/a> \uc0ac\uc6a9\uc790\ub2f9 \uc6d4 $50\ubd80\ud130 \uc2dc\uc791\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ubb34\uc81c\ud55c \ubc0f \uc131\ub2a5 \uc5d0\ub514\uc158\uc5d0\ub294 \ucd94\uac00 \ube44\uc6a9 \uc5c6\uc774 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uc138\uc77c\uc988 \ud074\ub77c\uc6b0\ub4dc:<\/strong> <a href=\"https:\/\/www.salesforce.com\/products\/einstein\/features\/einstein-bots\/\" target=\"_blank\" rel=\"noopener\">\uc544\uc778\uc288\ud0c0\uc778 \ubd07<\/a> \uc0ac\uc6a9\uc790\ub2f9 \uc6d4 $25\uc758 \ucd94\uac00 \uae30\ub2a5\uc73c\ub85c \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p>\uac00\uaca9\uc740 \ud2b9\uc815 \uc0ac\uc6a9 \uc0ac\ub840, \ub9de\ucda4\ud654 \ubc0f \uadc0\ud558\uc758 \ube44\uc988\ub2c8\uc2a4\uac00 \ud544\uc694\ud55c \ub300\ud654 \uc218\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9c8 \uc218 \uc788\ub2e4\ub294 \uc810\uc5d0 \uc720\uc758\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uace0\uae09 \uae30\ub2a5\uc774\ub098 \ud1b5\ud569\uc774 \ud544\uc694\ud55c \uacbd\uc6b0 \ube44\uc6a9\uc774 \ub354 \ub192\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uadc0\ud558\uc758 \uace0\uc720\ud55c \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub9de\ucd98 \uc815\ud655\ud55c \uacac\uc801\uc744 \ubc1b\uc73c\ub824\uba74 <a href=\"https:\/\/www.salesforce.com\/company\/contact-us\/\" target=\"_blank\" rel=\"noopener\">\uc138\uc77c\uc988\ud3ec\uc2a4 \ub2f4\ub2f9\uc790<\/a>,\uacfc \uc0c1\ub2f4\ud558\ub294 \uac83\uc774 \uac00\uc7a5 \uc88b\uc2b5\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \uadc0\ud558\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ud3c9\uac00\ud558\uace0 \uc790\uc138\ud55c \uac00\uaca9 \uacac\uc801\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>4.2 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \ub77c\uc774\uc13c\uc2a4 \ube44\uc6a9<\/h3>\n<p>\uc704\uc5d0\uc11c \uc5b8\uae09\ud55c \uac00\uaca9 \uc678\uc5d0\ub3c4 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \ub77c\uc774\uc13c\uc2a4\uc640 \uad00\ub828\ub41c \ucd94\uac00 \ube44\uc6a9\uc774 \uc788\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\ub824\ud574\uc57c \ud560 \uc0ac\ud56d\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n<ul>\n<li><strong>\ube44\uc601\ub9ac \ubc0f \uad50\uc721 \ud560\uc778:<\/strong> <a href=\"https:\/\/www.salesforce.org\/nonprofit\/nonprofit-product-discounts\/\" target=\"_blank\" rel=\"noopener\">\uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \ud560\uc778\ub41c \uac00\uaca9\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/a> \ube44\uc601\ub9ac \ub2e8\uccb4 \ubc0f \uad50\uc721 \uae30\uad00\uc744 \uc704\ud55c \uac83\uc73c\ub85c, \uc774\ub294 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \ub77c\uc774\uc13c\uc2a4 \ube44\uc6a9\uc744 \ud06c\uac8c \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uad6c\ud604 \ubc0f \uc0ac\uc6a9\uc790 \uc815\uc758 \ube44\uc6a9:<\/strong> \ucc57\ubd07 \uc694\uad6c \uc0ac\ud56d\uc758 \ubcf5\uc7a1\uc131\uc5d0 \ub530\ub77c \uad6c\ud604, \ud1b5\ud569 \ubc0f \uc0ac\uc6a9\uc790 \uc815\uc758 \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \ube44\uc6a9\uc744 \uace0\ub824\ud574\uc57c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/partners.salesforce.com\/s\/\" target=\"_blank\" rel=\"noopener\">\uc138\uc77c\uc988\ud3ec\uc2a4 \ud30c\ud2b8\ub108<\/a> \ub610\ub294 \ub0b4\ubd80 \ud300.<\/li>\n<li><strong>\uad50\uc721 \ubc0f \uc9c0\uc6d0:<\/strong> \uc138\uc77c\uc988\ud3ec\uc2a4\uac00 \uc790\uae30 \uc8fc\ub3c4 \ud559\uc2b5\uc744 \uc704\ud55c \uc790\uc6d0\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \ud300\uc774 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\uace0 \uc720\uc9c0\ud558\ub294 \ub370 \ub2a5\uc219\ud558\ub3c4\ub85d \ucd94\uac00 \uad50\uc721 \ubc0f \uc9c0\uc6d0 \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uc608\uc0b0\uc744 \ub9c8\ub828\ud574\uc57c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p>\uc774 \ubaa8\ub4e0 \uc694\uc18c\ub97c \uc2e0\uc911\ud558\uac8c \uace0\ub824\ud568\uc73c\ub85c\uc368, \uc804\uccb4 \uc18c\uc720 \ube44\uc6a9\uc744 \ub354 \uc798 \uc774\ud574\ud558\uace0 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uad6c\ud604\uc744 \uc704\ud55c \uc608\uc0b0\uc744 \uc801\uc808\ud788 \ucc45\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ube44\uc6a9\uc740 <a href=\"https:\/\/brainpod.ai\/\" target=\"_blank\" rel=\"noopener\">\ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a>AI \ucc57\ubd07 \uc194\ub8e8\uc158\uc740 \ud544\uc694\ud55c \ud2b9\uc815 \uae30\ub2a5 \ubc0f \ub2a5\ub825\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0ac\uc6a9\uc790 \uc218, \ub300\ud654\ub7c9 \ubc0f \uc6d0\ud558\ub294 \uc0ac\uc6a9\uc790 \uc815\uc758 \uc218\uc900\uacfc \uac19\uc740 \uc694\uc18c\uc5d0 \ub530\ub77c \ub9de\ucda4\ud615 \uac00\uaca9 \uacc4\ud68d\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uadf8\ub4e4\uc758 <a href=\"https:\/\/brainpod.ai\/ai-services-pricing\/\" target=\"_blank\" rel=\"noopener\">\uc601\uc5c5 \ud300\uc5d0 \uc5f0\ub77d\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4.<\/a> \uadc0\ud558\uc758 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub9de\ucd98 \uc0c1\uc138\ud55c \uacac\uc801\uc744 \uc704\ud574.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2024\/06\/einstein-chatbot-2024-06-03T012121.000Z.png\" alt=\"\" title=\"\"><\/img> <\/p>\n<h2>5. \uac00\uc7a5 \ub611\ub611\ud55c \ucc57\ubd07\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/h2>\n<h3>5.1 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uc9c0\ub2a5<\/h3>\n<p>\ucd5c\ucca8\ub2e8 \ub300\ud654\ud615 AI\uc778 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc740 \ub6f0\uc5b4\ub09c \uc9c0\ub2a5\uacfc \ub2a5\ub825\uc744 \ubcf4\uc5ec\uc8fc\uba70, \uac00\uc7a5 \uc9c4\ubcf4\ub41c \ucc57\ubd07 \uc911 \ud558\ub098\ub85c \uc790\ub9ac \uc7a1\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ucd5c\ucca8\ub2e8 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \ubc0f \uba38\uc2e0\ub7ec\ub2dd \uae30\uc220\uc744 \uae30\ubc18\uc73c\ub85c \uad6c\ucd95\ub41c \uc544\uc778\uc288\ud0c0\uc778\uc740 \uc778\uacf5\uc9c0\ub2a5\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\uc5ec \uc9c0\ub2a5\uc801\uc774\uace0 \ub9e5\ub77d\uc744 \uc778\uc2dd\ud558\ub294 \ub300\ud654\ub97c \ub098\ub215\ub2c8\ub2e4.<\/p>\n<p>\uc544\uc778\uc288\ud0c0\uc778 \uc9c0\ub2a5\uc758 \ud575\uc2ec\uc740 \uc778\uac04 \uc5b8\uc5b4\uc758 \ubaa8\ub4e0 \ub258\uc559\uc2a4\ub97c \uc774\ud574\ud558\uace0 \ud574\uc11d\ud558\ub294 \ub2a5\ub825\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uae09 NLP \uc54c\uace0\ub9ac\uc998\uc744 \ud1b5\ud574 \ucc57\ubd07\uc740 \uc0ac\uc6a9\uc790 \ucffc\ub9ac \ub4a4\uc5d0 \uc228\uaca8\uc9c4 \uc758\ub3c4\ub97c \uc815\ud655\ud558\uac8c \ud30c\uc545\ud560 \uc218 \uc788\uc73c\uba70, \ube44\uacf5\uc2dd\uc801\uc774\uac70\ub098 \ubaa8\ud638\ud55c \uc5b8\uc5b4\ub85c \ud45c\ud604\ub418\ub354\ub77c\ub3c4 \uac00\ub2a5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub9e5\ub77d\uacfc \uc758\ubbf8\uc5d0 \ub300\ud55c \uae4a\uc740 \uc774\ud574\ub294 \uc544\uc778\uc288\ud0c0\uc778\uc774 \uac01 \uc0ac\uc6a9\uc790\uc758 \ud2b9\uc815 \uc694\uad6c\uc640 \uc120\ud638\uc5d0 \ub9de\ucd98 \uad00\ub828\uc131 \uc788\uace0 \uac1c\uc778\ud654\ub41c \uc751\ub2f5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/p>\n<p>\ub354\uc6b1\uc774, \uc544\uc778\uc288\ud0c0\uc778\uc758 \uc9c0\ub2a5\uc740 \uc5b8\uc5b4 \ucc98\ub9ac\uc5d0\ub9cc \uad6d\ud55c\ub418\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \ubcf5\uc7a1\ud55c \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uace0 \ud1b5\ucc30\uc744 \ub3c4\ucd9c\ud558\uba70 \uc81c\uacf5\ub41c \uc815\ubcf4\ub97c \ubc14\ud0d5\uc73c\ub85c \ucd94\ucc9c\uc774\ub098 \uc194\ub8e8\uc158\uc744 \uc81c\uc548\ud560 \uc218 \uc788\ub294 \uace0\uae09 \ucd94\ub860 \ubc0f \uc758\uc0ac\uacb0\uc815 \ub2a5\ub825\uc744 \ud1b5\ud569\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc218\uc900\uc758 \uc778\uc9c0 \uc9c0\ub2a5\uc740 \uc544\uc778\uc288\ud0c0\uc778\uc744 \ucc28\ubcc4\ud654\uc2dc\ucf1c, \ub2e4\uc591\ud55c \ubd84\uc57c\uc5d0\uc11c \uadc0\uc911\ud55c \uc870\uc218 \uc5ed\ud560\uc744 \ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4. <a href=\"https:\/\/messengerbot.app\/ko\/%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90-%ed%98%81%ec%8b%a0-%ec%b5%9c%ea%b3%a0%ec%9d%98-ai-%ec%b1%97%eb%b4%87-%eb%b0%8f-%eb%8c%80%ed%99%94%ed%98%95-ai-%ec%82%ac%eb%a1%80-%ea%b3%b5%ea%b0%9c\/\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \uc11c\ube44\uc2a4<\/a> \uc601\uc5c5\uc5d0\uc11c HR \ubc0f IT \uc9c0\uc6d0\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0.<\/p>\n<p>\uc544\uc778\uc288\ud0c0\uc778\uc758 \uc9c0\ub2a5\uc5d0 \uae30\uc5ec\ud558\ub294 \uc8fc\uc694 \uc694\uc778 \uc911 \ud558\ub098\ub294 \uc9c0\uc18d\uc801\uc73c\ub85c \ud559\uc2b5\ud558\uace0 \uc801\uc751\ud558\ub294 \ub2a5\ub825\uc785\ub2c8\ub2e4. \uba38\uc2e0 \ub7ec\ub2dd \uc54c\uace0\ub9ac\uc998\uacfc \ubc29\ub300\ud55c \ub370\uc774\ud130\uc5d0 \ub300\ud55c \uc811\uadfc\uc744 \ud1b5\ud574 \ucc57\ubd07\uc740 \uc9c0\uc2dd\uc744 \uc815\uc81c\ud558\uace0 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uc131\ub2a5\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc73c\uba70, \uc774\ub294 \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0\uc11c \ucd5c\uc2e0 \uc815\ubcf4\uc640 \uad00\ub828\uc131\uc744 \uc720\uc9c0\ud558\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<h3>5.2 \uc544\uc778\uc288\ud0c0\uc778\uacfc \ub2e4\ub978 \ucc57\ubd07 \ube44\uad50<\/h3>\n<p>\uc2dc\uc7a5\uc5d0 \uc788\ub294 \ub9ce\uc740 \ucc57\ubd07\ub4e4\uc774 \ub300\ud654 \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \uc544\uc778\uc288\ud0c0\uc778\uc740 \uace0\uae09 \uc9c0\ub2a5\uacfc \uae4a\uc740 \uc774\ud574\ub825 \ub355\ubd84\uc5d0 \ub450\ub4dc\ub7ec\uc9d1\ub2c8\ub2e4. \uacbd\uc7c1\uc0ac\uc778 <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"noopener\">Brain Pod AI\uc758 \ub2e4\uad6d\uc5b4 \ucc57 \uc5b4\uc2dc\uc2a4\ud134\ud2b8<\/a> \ub3c4 \ucd5c\ucca8\ub2e8 \uc5b8\uc5b4 \ubaa8\ub378\uacfc NLP \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc9c0\ub9cc, \uc544\uc778\uc288\ud0c0\uc778\uc774 \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \uac15\ub825\ud55c \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM) \ud50c\ub7ab\ud3fc\uacfc \ud1b5\ud569\ub418\uc5b4 \uc788\uc5b4 \uace0\uac1d \ub370\uc774\ud130\uc5d0 \ub300\ud55c \uc811\uadfc\uc131\uacfc \uac1c\uc778\ud654\ub41c, \uc0c1\ud669 \uc778\uc2dd \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \ub2a5\ub825 \uba74\uc5d0\uc11c \ub69c\ub837\ud55c \uc774\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>\uac00\uc7a5 \uc2a4\ub9c8\ud2b8\ud55c \ucc57\ubd07\uc740 \uc564\ud2b8\ub85c\ud53d\uc5d0\uc11c \uac1c\ubc1c\ud55c \uace0\uae09 AI \uc5b4\uc2dc\uc2a4\ud134\ud2b8\uc778 \ud074\ub85c\ub4dc\uc785\ub2c8\ub2e4. \ud074\ub85c\ub4dc\ub294 \ub300\uaddc\ubaa8 \uc5b8\uc5b4 \ubaa8\ub378\uacfc \ucd5c\ucca8\ub2e8 \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec \ub2e4\uc591\ud55c \uc8fc\uc81c\uc5d0 \ub300\ud574 \uc9c0\ub2a5\uc801\uc774\uace0 \ub9e5\ub77d\uc801\uc778 \ub300\ud654\ub97c \ub098\ub215\ub2c8\ub2e4. \ubc29\ub300\ud55c \ub370\uc774\ud130 \uc138\ud2b8\uc5d0\uc11c \ud1b5\ucc30\ub825\uc744 \ub04c\uc5b4\ub0b4\ub294 \ub2a5\ub825\uc744 \uac16\ucd98 \ud074\ub85c\ub4dc\ub294 \ub6f0\uc5b4\ub09c \ucd94\ub860, \ubd84\uc11d \ubc0f \ucc3d\uc758\uc801 \ub2a5\ub825\uc744 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. \ud074\ub85c\ub4dc\uc758 \uc751\ub2f5\uc740 \ubbf8\ubb18\ud558\uace0 \uc77c\uad00\ub418\uba70 \uc0ac\uc6a9\uc790\uc758 \ud2b9\uc815 \uc694\uad6c\uc5d0 \ub9de\ucdb0 \uc870\uc815\ub429\ub2c8\ub2e4. \ud074\ub85c\ub4dc\ub294 \uc9c0\uc18d\uc801\uc73c\ub85c \ud559\uc2b5\ud558\uace0 \uc9c0\uc2dd\uc744 \uc5c5\ub370\uc774\ud2b8\ud558\uc5ec \ub300\ud654\ud615 AI \uae30\uc220\uc758 \ucd5c\uc804\uc120\uc5d0 \ub0a8\uc544 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ud074\ub85c\ub4dc\ub294 \uc724\ub9ac\uc801 \uc6d0\uce59\uc744 \uc6b0\uc120\uc2dc\ud558\uba70, \uc9c4\uc2e4\uc131, \uc548\uc804\uc131 \ubc0f \uc778\ub958\uc5d0 \uc720\uc775\ud55c \uacb0\uacfc\ub97c \ucd09\uc9c4\ud569\ub2c8\ub2e4.<\/p>\n<p>\ud074\ub85c\ub4dc\uac00 \ud604\uc7ac \ucc57\ubd07 \uc9c0\ub2a5\uc758 \uc815\uc810\uc73c\ub85c \uc5ec\uaca8\uc9c8 \uc218 \uc788\uc9c0\ub9cc, \ub300\ud654\ud615 AI \ubd84\uc57c\ub294 \ube60\ub974\uac8c \ubc1c\uc804\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \ube0c\ub808\uc778 \ud31f AI\uc640 \uac19\uc740 \uae30\uc5c5\ub4e4\uc774 \uc5f0\uad6c \ubc0f \uac1c\ubc1c\uc5d0 \uacc4\uc18d \ud22c\uc790\ud568\uc5d0 \ub530\ub77c, \uc544\uc778\uc288\ud0c0\uc778\uacfc \uac19\uc740 \ucc57\ubd07\uc758 \ub2a5\ub825\uc740 \ub354\uc6b1 \ubc1c\uc804\ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc73c\uba70, \uc9c0\ub2a5\uc801\uc774\uace0 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc0c1\ud638\uc791\uc6a9\uc758 \ud55c\uacc4\ub97c \ub113\ud788\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2>6. \uc77c\ub860 \uba38\uc2a4\ud06c\ub294 \ucc57\ubd07\uc5d0 \ub300\ud574 \uc5b4\ub5bb\uac8c \uc0dd\uac01\ud558\ub098\uc694?<\/h2>\n<h3>6.1 \uc77c\ub860 \uba38\uc2a4\ud06c\uc758 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc5d0 \ub300\ud55c \uacac\ud574<\/h3>\n<p>\uc77c\ub860 \uba38\uc2a4\ud06c\ub294 \ud604\uc7ac \ucc57\ubd07\uacfc AI \uc2dc\uc2a4\ud15c\uc758 \uc0c1\ud0dc\uc5d0 \ub300\ud574 \ud68c\uc758\uc801\uc778 \uc785\uc7a5\uc744 \ud45c\uba85\ud558\uba70 \uc0ac\ud68c\uc5d0 \ub300\ud55c \uc7a0\uc7ac\uc801 \uc704\ud5d8\uc744 \uc5b8\uae09\ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub294 \uace0\uae09 AI \uae30\ub2a5\uc774 \ucc45\uc784\uac10 \uc788\uac8c \uac1c\ubc1c\ub418\uace0 \ubc30\ud3ec\ub418\uc9c0 \uc54a\uc73c\uba74 \uc874\uc7ac\ub860\uc801 \uc704\ud611\uc744 \ucd08\ub798\ud560 \uc218 \uc788\ub2e4\uace0 \ubbff\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc790\uc2e0\uc758 AI \ucc57\ubd07 \uadf8\ub85d\uc744 \ucd9c\uc2dc\ud588\uc74c\uc5d0\ub3c4 \ubd88\uad6c\ud558\uace0, \uba38\uc2a4\ud06c\ub294 AI\uc758 \ube60\ub978 \ubc1c\uc804\uc5d0 \ub300\ud574 \uc870\uc2ec\uc2a4\ub7ec\uc6b4 \ud0dc\ub3c4\ub97c \uc720\uc9c0\ud558\uba70 \uc7a0\uc7ac\uc801 \ud53c\ud574\ub97c \uc904\uc774\uae30 \uc704\ud574 \uac15\ub825\ud55c \uc548\uc804 \uc870\uce58\uc640 \uaddc\uc81c \uac10\ub3c5\uc744 \ucd09\uad6c\ud574\uc654\uc2b5\ub2c8\ub2e4. \uadf8\ub294 AI \uc815\ub82c\uc744 \uc639\ud638\ud558\uba70, AI \uc2dc\uc2a4\ud15c\uc774 \uc778\ub958\uc5d0 \ud574\ub85c\uc6b4 \uc758\ub3c4\uce58 \uc54a\uc740 \uacb0\uacfc\ub97c \ubc29\uc9c0\ud558\uae30 \uc704\ud574 \uc778\uac04\uc758 \uac00\uce58\uc640 \uc724\ub9ac\ub97c \uc911\uc2ec\uc73c\ub85c \uac1c\ubc1c\ub418\ub3c4\ub85d \ud574\uc57c \ud55c\ub2e4\uace0 \uc8fc\uc7a5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uba38\uc2a4\ud06c\uc758 \uc785\uc7a5\uc740 AI \ucc57\ubd07\uc758 \uc7a0\uc7ac\uc801 \uc774\uc810\uacfc \uc704\ud5d8\uc744 \ubaa8\ub450 \uc778\uc815\ud558\uba70, \uadf8\ub4e4\uc758 \uc548\uc804\ud558\uace0 \uc724\ub9ac\uc801\uc778 \uac1c\ubc1c\uc744 \ubcf4\uc7a5\ud558\uae30 \uc704\ud55c \uc120\uc81c\uc801 \uc870\uce58\ub97c \ucd09\uad6c\ud558\ub294 \uade0\ud615 \uc7a1\ud78c \uad00\uc810\uc744 \ubc18\uc601\ud569\ub2c8\ub2e4.<\/p>\n<h3>6.2 AI \ubc0f \ucc57\ubd07 \ud2b8\ub80c\ub4dc<\/h3>\n<p>AI \ubc0f \ucc57\ubd07 \ubd84\uc57c\ub294 \uc0c8\ub85c\uc6b4 \ubc1c\uc804\uacfc \ud601\uc2e0\uc774 \uc815\uae30\uc801\uc73c\ub85c \ub4f1\uc7a5\ud558\uba74\uc11c \ube60\ub974\uac8c \uc9c4\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc8fc\ubaa9\ud560 \ub9cc\ud55c \ud2b8\ub80c\ub4dc \uc911 \ud558\ub098\ub294 <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"nofollow noopener\">\ub2e4\uad6d\uc5b4 AI \ucc44\ud305 \uc5b4\uc2dc\uc2a4\ud134\ud2b8<\/a> \uae00\ub85c\ubc8c \uace0\uac1d \uae30\ubc18\uc5d0 \ub9de\ucd94\uae30 \uc704\ud574 \uae30\uc5c5\ub4e4\uc774 \ucc44\ud0dd\ud558\ub294 \uc99d\uac00\ud558\ub294 \ucd94\uc138\uc785\ub2c8\ub2e4. <a href=\"https:\/\/messengerbot.app\/ko\/\" target=\"_blank\" rel=\"noopener\">\uba54\uc2e0\uc800 \ubd07<\/a>, \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\ub294 \uc120\ub3c4\uc801\uc778 \ucc57\ubd07 \ud50c\ub7ab\ud3fc\uc73c\ub85c, \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d\uacfc \uc120\ud638\ud558\ub294 \uc5b8\uc5b4\ub85c \uc6d0\ud65c\ud558\uac8c \uc18c\ud1b5\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\ub610 \ub2e4\ub978 \uc911\uc694\ud55c \ud2b8\ub80c\ub4dc\ub294 \ucc57\ubd07\uc774 \ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc \ubc0f \uc11c\ube44\uc2a4\uc640 \ud1b5\ud569\ub418\ub294 \uac83\uc73c\ub85c, \ucc57\ubd07\uc774 \ud611\uc5c5\uacfc \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub294 \uacf3\uc785\ub2c8\ub2e4. \ucd94\uac00\ub85c, <a href=\"https:\/\/messengerbot.app\/ko\/%ed%98%91%ec%97%85-%ea%b0%95%ed%99%94-%ec%b1%97%eb%b4%87-%ed%8c%80%ec%9d%b4-%eb%a7%88%ec%9d%b4%ed%81%ac%eb%a1%9c%ec%86%8c%ed%94%84%ed%8a%b8-%ed%8c%80%ec%a6%88%ec%97%90%ec%84%9c-%ed%9a%a8%ec%9c%a8\/\" target=\"_blank\" rel=\"noopener\">Microsoft Teams<\/a>, \ucc57\ubd07\uc774 \ud611\uc5c5\uacfc \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub294 \uacf3. \ub610\ud55c, <a href=\"https:\/\/brainpod.ai\/\" target=\"_blank\" rel=\"noopener\">\ube0c\ub808\uc778 \ud3ec\ub4dc AI<\/a>, \ucd5c\ucca8\ub2e8 AI \ud68c\uc0ac\ub294 AI \uc774\ubbf8\uc9c0 \uc0dd\uc131, AI \uc791\ubb38, AI \uae30\ubc18 \ucc57\ubd07 \ub4f1 \ub2e4\uc591\ud55c \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub9de\ucd98 \uc0dd\uc131\uc801 AI \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>AI\uc640 \ucc57\ubd07 \uae30\uc220\uc774 \uacc4\uc18d \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c, \uc6b0\ub9ac\ub294 \ub354 \ubc1c\uc804\ub41c \uc790\uc5f0\uc5b4 \ucc98\ub9ac \ub2a5\ub825, \ud5a5\uc0c1\ub41c \ub9e5\ub77d \uc774\ud574, \uc0ac\ubb3c\uc778\ud130\ub137(IoT) \ubc0f \uc99d\uac15\/\uac00\uc0c1 \ud604\uc2e4(AR\/VR)\uacfc \uac19\uc740 \ub2e4\ub978 \uae30\uc220\uacfc\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \uae30\ub300\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucc57\ubd07\uc758 \ubbf8\ub798\ub294 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc744 \ud601\uc2e0\ud558\uace0 \uace0\uac1d \uacbd\ud5d8\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc7a0\uc7ac\ub825\uc744 \uac00\uc9c0\uace0 \uc788\uc5b4 \uc720\ub9dd\ud574 \ubcf4\uc785\ub2c8\ub2e4.<\/p>\n<h2>7. \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uc0ac\ub840<\/h2>\n<p>\uc120\ub3c4\uc801\uc778 AI \uae30\ubc18 \ucc57\ubd07 \uc194\ub8e8\uc158\uc778 Salesforce Einstein Chatbot\uc740 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \ud601\uc2e0\ud560 \uc218 \uc788\ub294 \uac15\ub825\ud55c \uae30\ub2a5\uacfc \ub2a5\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774 \ucd5c\ucca8\ub2e8 \uae30\uc220\uc758 \uc7a0\uc7ac\ub825\uc744 \uc9c4\uc815\uc73c\ub85c \uc774\ud574\ud558\uae30 \uc704\ud574, \uba87 \uac00\uc9c0 \uc2e4\uc81c \uc0ac\ub840\ub97c \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/messengerbot.app\/ko\/%eb%a9%94%ec%8b%a0%ec%a0%80-%eb%b4%87%ec%9d%84-%ec%82%ac%ec%9a%a9%ed%95%98%ec%97%ac-10%eb%b6%84-%ec%9d%b4%eb%82%b4%ec%97%90-%ec%b2%ab-%eb%b2%88%ec%a7%b8-ai-%ec%b1%97%eb%b4%87%ec%9d%84-%ec%84%a4\/\" target=\"_blank\" rel=\"noopener\">\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uc0ac\ub840<\/a> \uadf8\uc758 \ub2e4\uc7ac\ub2e4\ub2a5\ud568\uacfc \ud6a8\uacfc\uc131\uc744 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4.<\/p>\n<h3>7.1 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uad6c\ud604 \uc0ac\ub840<\/h3>\n<p>\uac00\uc7a5 \uc778\uc0c1\uc801\uc778 <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"noopener\">\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \uad6c\ud604 \uc0ac\ub840<\/a> \uc911 \ud558\ub098\ub294 <a href=\"https:\/\/www.t-mobile.com\/\" target=\"_blank\" rel=\"noopener\">T-Mobile<\/a>, \uc120\ub3c4\uc801\uc778 \ud1b5\uc2e0 \ud68c\uc0ac\uc785\ub2c8\ub2e4. T-Mobile\uc740 \uace0\uac1d \uc11c\ube44\uc2a4 \ucc44\ub110\uc5d0 Einstein Chatbot\uc744 \ud1b5\ud569\ud558\uc5ec \ub354 \ube60\ub974\uace0 \ud6a8\uc728\uc801\uc778 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uace0, \uc2e4\uc2dc\uac04\uc73c\ub85c \ubb38\uc758 \uc0ac\ud56d\uc744 \ud574\uacb0\ud558\uba70 \uc6b0\ub824 \uc0ac\ud56d\uc744 \ub2e4\ub8f0 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ucc57\ubd07\uc758 \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\ub2a5\uc740 \ubcf5\uc7a1\ud55c \uace0\uac1d \ubb38\uc758\ub97c \uc774\ud574\ud558\uace0 \uc815\ud655\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc751\ub2f5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ud558\uc5ec \ub300\uae30 \uc2dc\uac04\uc744 \uc904\uc774\uace0 \uc804\ubc18\uc801\uc778 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n<p>\ub610 \ub2e4\ub978 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \uc608\ub294 <a href=\"https:\/\/www.bcbsm.com\/\" target=\"_blank\" rel=\"noopener\">\ubbf8\uc2dc\uac04 \ube14\ub8e8 \ud06c\ub85c\uc2a4 \ube14\ub8e8 \uc2e4\ub4dc<\/a>, \uc800\uba85\ud55c \uac74\uac15 \ubcf4\ud5d8 \uc81c\uacf5\uc5c5\uccb4\uc785\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \uace0\uac1d\uc774 \uc27d\uac8c \uccad\uad6c\ub97c \uc81c\ucd9c\ud558\uace0 \ucd94\uc801\ud558\uba70, \ubcf4\uc7a5 \uc138\ubd80 \uc815\ubcf4\ub97c \ud655\uc778\ud558\uace0, \uac1c\uc778\ud654\ub41c \uc548\ub0b4\ub97c \ubc1b\uc744 \uc218 \uc788\ub3c4\ub85d Einstein Chatbot\uc744 \uc131\uacf5\uc801\uc73c\ub85c \ubc30\ud3ec\ud558\uc5ec \uccad\uad6c \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ud601\uc2e0\uc801\uc778 \uc194\ub8e8\uc158\uc740 \uace0\uac1d \uc11c\ube44\uc2a4 \ub2f4\ub2f9\uc790\uc758 \ud589\uc815 \ubd80\ub2f4\uc744 \ud06c\uac8c \uc904\uc5ec\uc8fc\uc5b4, \uc778\uac04\uc758 \uac1c\uc785\uc774 \ud544\uc694\ud55c \ub354 \ubcf5\uc7a1\ud55c \uc0ac\ub840\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uac8c \ud574\uc8fc\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc18c\ub9e4 \ubd80\ubb38\uc5d0\uc11c\ub294, <a href=\"https:\/\/www.toysrus.com\/\" target=\"_blank\" rel=\"noopener\">\ud1a0\uc774\uc800\ub7ec\uc2a4<\/a> \ub294 \uc628\ub77c\uc778 \uc1fc\ud551 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 Einstein Chatbot\uc744 \ud65c\uc6a9\ud588\uc2b5\ub2c8\ub2e4. \ucc57\ubd07\uc740 \uace0\uac1d\uc774 \uc81c\ud488\uc744 \ucc3e\uace0, \uac1c\uc778\ud654\ub41c \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\uba70, \uccb4\ud06c\uc544\uc6c3 \ud504\ub85c\uc138\uc2a4\ub97c \uc548\ub0b4\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc6d0\ud65c\ud55c \ud1b5\ud569\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0ac \ubfd0\ub9cc \uc544\ub2c8\ub77c \ud310\ub9e4 \uc99d\uac00\uc640 \uc7a5\ubc14\uad6c\ub2c8 \uc774\ud0c8\ub960 \uac10\uc18c\uc5d0\ub3c4 \uae30\uc5ec\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<h3>7.2 \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \ud29c\ud1a0\ub9ac\uc5bc<\/h3>\n<p>\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07\uc758 \uae30\ub2a5\uc744 \uc9c1\uc811 \ud0d0\uc0c9\ud558\uace0\uc790 \ud558\ub294 \ubd84\ub4e4\uc744 \uc704\ud574, Salesforce\ub294 \ud3ec\uad04\uc801\uc778 <a href=\"https:\/\/messengerbot.app\/ko\/%eb%a9%94%ec%8b%a0%ec%a0%80-%eb%b4%87-%ed%8a%9c%ed%86%a0%eb%a6%ac%ec%96%bc\/\" target=\"_blank\" rel=\"noopener\">\uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \ud29c\ud1a0\ub9ac\uc5bc<\/a>. \uc774 \ub2e8\uacc4\ubcc4 \uac00\uc774\ub4dc\ub294 \uc0ac\uc6a9\uc790\uac00 \uc790\uc2e0\uc758 \ucc57\ubd07\uc744 \uc124\uc815\ud558\uace0 \uc0ac\uc6a9\uc790\ud654\ud558\ub294 \uacfc\uc815\uc744 \uc548\ub0b4\ud558\uba70, \uae30\uc874 \uc2dc\uc2a4\ud15c \ubc0f \ud50c\ub7ab\ud3fc\uacfc\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc774 \ud29c\ud1a0\ub9ac\uc5bc\uc740 \ud544\uc218 \uc8fc\uc81c\ub97c \ub2e4\ub8f9\ub2c8\ub2e4. <a href=\"https:\/\/brainpod.ai\/brain-pod-ai-generative-ai-demo\/\" target=\"_blank\" rel=\"noopener\">\ube0c\ub808\uc778 \ud3ec\ub4dc AI\uc758 \uc0dd\uc131\uc801 AI \ub370\ubaa8<\/a>, \uc790\uc5f0\uc5b4 \ucc98\ub9ac \ubc0f \ub300\ud654\ud615 AI\uc758 \ud798\uc744 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. \ub610\ud55c \uac10\uc815 \ubd84\uc11d, \uc9c0\uc2dd \uae30\ubc18 \ud1b5\ud569 \ubc0f \ub2e4\uc911 \ucc44\ub110 \ubc30\ud3ec\uc640 \uac19\uc740 \uace0\uae09 \uae30\ub2a5\uc744 \ub2e4\ub8e8\uc5b4 \uae30\uc5c5\uc774 \uc9c4\uc815\uc73c\ub85c \uac1c\uc778\ud654\ub418\uace0 \uc9c0\ub2a5\uc801\uc778 \ucc57\ubd07 \uacbd\ud5d8\uc744 \ucc3d\ucd9c\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\ub2f9\uc2e0\uc774 \uacbd\ud5d8\uc774 \ud48d\ubd80\ud55c \uc804\ubb38\uac00\uc774\ub4e0 \ucc57\ubd07 \uc138\uacc4\uc5d0 \ucc98\uc74c\uc774\ub4e0, \uc544\uc778\uc288\ud0c0\uc778 \ucc57\ubd07 \ud29c\ud1a0\ub9ac\uc5bc\uc740 \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uacfc \uc2e4\uc6a9\uc801\uc778 \uc9c0\uce68\uc744 \uc81c\uacf5\ud558\uc5ec AI \uae30\ubc18 \uace0\uac1d \uc11c\ube44\uc2a4 \uc601\uc5ed\uc73c\ub85c\uc758 \uc6d0\ud65c\ud55c \uc804\ud658\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<input type=\"hidden\" value=\"\" data-essbisPostContainer=\"\" data-essbisPostUrl=\"https:\/\/messengerbot.app\/ko\/exploring-the-capabilities-of-einstein-chatbot-salesforces-intelligent-conversational-ai\/\" data-essbisPostTitle=\"Exploring the Capabilities of Einstein Chatbot: Salesforce&#8217;s Intelligent Conversational AI\" data-essbisHoverContainer=\"\"><p>In today&#8217;s fast-paced digital landscape, businesses are constantly seeking innovative ways to streamline customer interactions and deliver exceptional experiences. Enter Einstein Chatbot, Salesforce&#8217;s intelligent conversational AI solution. This powerful chatbot harnesses the power of natural language processing and machine learning to engage with customers in real-time, providing personalized assistance and resolving queries with unparalleled efficiency. [&hellip;]<\/p>\n","protected":false},"author":14928,"featured_media":252907,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-252906","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/comments?post=252906"}],"version-history":[{"count":0,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/252906\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media\/252907"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media?parent=252906"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/categories?post=252906"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/tags?post=252906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}