{"id":253032,"date":"2024-06-27T16:49:00","date_gmt":"2024-06-27T23:49:00","guid":{"rendered":"https:\/\/messengerbot.app\/transforming-enterprise-operations-how-to-leverage-chatbots-for-business-growth-and-customer-satisfaction\/"},"modified":"2024-06-27T16:49:00","modified_gmt":"2024-06-27T23:49:00","slug":"%ea%b8%b0%ec%97%85-%ec%9a%b4%ec%98%81-%ed%98%81%ec%8b%a0-%eb%b9%84%ec%a6%88%eb%8b%88%ec%8a%a4-%ec%84%b1%ec%9e%a5%ea%b3%bc-%ea%b3%a0%ea%b0%9d-%eb%a7%8c%ec%a1%b1%ec%9d%84-%ec%9c%84%ed%95%9c-%ec%b1%97","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/ko\/transforming-enterprise-operations-how-to-leverage-chatbots-for-business-growth-and-customer-satisfaction\/","title":{"rendered":"\uae30\uc5c5 \uc6b4\uc601 \ud601\uc2e0: \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5 \ubc0f \uace0\uac1d \ub9cc\uc871\uc744 \uc704\ud55c \ucc57\ubd07 \ud65c\uc6a9 \ubc29\ubc95"},"content":{"rendered":"

\uc624\ub298\ub0a0\uc758 \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uae30\uc5c5\ub4e4\uc740 \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uace0, \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uba70, \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\uae30 \uc704\ud55c \ud601\uc2e0\uc801\uc778 \uc194\ub8e8\uc158\uc744 \ub04a\uc784\uc5c6\uc774 \ucc3e\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\uc744 \uc704\ud55c \ucc57\ubd07\uc758 \ud601\uc2e0\uc801\uc778 \uc138\uacc4\uc5d0 \ub4e4\uc5b4\uac00 \ubcf4\uc138\uc694 \u2013 \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9 \ubc0f \ub0b4\ubd80 \ud504\ub85c\uc138\uc2a4 \uad00\ub9ac\ub97c \ud601\uc2e0\ud558\ub294 \uac15\ub825\ud55c \ub3c4\uad6c\uc785\ub2c8\ub2e4. \uc804\uc790\uc0c1\uac70\ub798 \uac70\ub300 \uae30\uc5c5\ubd80\ud130 \uc18c\uaddc\ubaa8 \uc2a4\ud0c0\ud2b8\uc5c5\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0, \ucc57\ubd07\uc740 \uae30\uc5c5 \ub3c4\uad6c \ud0a4\ud2b8\uc5d0\uc11c \ud544\uc218 \uc790\uc0b0\uc774 \ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uae30\uc0ac\ub294 \uae30\uc5c5 \ucc57\ubd07\uc758 \ubcc0\ud601\uc801 \uc7a0\uc7ac\ub825\uc5d0 \ub300\ud574 \ud0d0\uad6c\ud558\uba70, \uadf8 \uad6c\ud604, \uc774\uc810 \ubc0f \ub3c4\uc804 \uacfc\uc81c\ub97c \uc0b4\ud3b4\ubd05\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc774\ub7ec\ud55c AI \uae30\ubc18\uc758 \ub3c4\uc6b0\ubbf8\uac00 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc7ac\ud3b8\ud558\uace0, \uc804\uc790\uc0c1\uac70\ub798\uc5d0\uc11c \ud310\ub9e4\ub97c \ucd09\uc9c4\ud558\uba70, \ub2e4\uc591\ud55c \uc0b0\uc5c5 \uc804\ubc18\uc5d0 \uac78\uccd0 \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc744 \ucd5c\uc801\ud654\ud558\ub294 \ubc29\ubc95\uc744 \ubc1d\ud600\ub0bc \uac83\uc785\ub2c8\ub2e4. \uadc0\uc0ac\uac00 \uae30\uc5c5\uc744 \uc704\ud574 \ucc57\ubd07\uc744 \ub3c4\uc785\ud560 \uac83\uc744 \uace0\ub824\ud558\uace0 \uc788\uac70\ub098 \uae30\uc874 \ucc57\ubd07 \uc804\ub7b5\uc744 \uac15\ud654\ud558\uace0\uc790 \ud55c\ub2e4\uba74, \uc774 \ud3ec\uad04\uc801\uc778 \uac00\uc774\ub4dc\ub294 \ucd5c\ub300\uc758 \uc601\ud5a5\ub825\uacfc ROI\ub97c \uc704\ud574 \uc774 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc9c0\uc2dd\uc744 \uc81c\uacf5\ud560 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

I. \uae30\uc5c5\uc744 \uc704\ud55c \ucc57\ubd07 \uc774\ud574\ud558\uae30<\/h2>\n

AI \uae30\ubc18 \ud50c\ub7ab\ud3fc\uc73c\ub85c\uc11c, \uc800\ub294 \uae30\uc5c5 \ud658\uacbd\uc5d0\uc11c \ucc57\ubd07\uc758 \ubcc0\ud601\uc801 \ud798\uc744 \uc9c1\uc811 \ubaa9\uaca9\ud574 \uc654\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\ub2a5\ud615 \ub300\ud654\ud615 \uc5d0\uc774\uc804\ud2b8\ub294 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc0c1\ud638\uc791\uc6a9\ud558\uace0, \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uba70, \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \ubc29\uc2dd\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4 \uc138\uacc4\uc5d0\uc11c \ucc57\ubd07\uc758 \ub2e4\uba74\uc801\uc778 \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc744 \uc0b4\ud3b4\ubcf4\uace0 \uae30\uc5c5 \ub9e5\ub77d\uc5d0\uc11c\uc758 \uc815\uc758\ub97c \ud0d0\uad6c\ud574 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

A. \ube44\uc988\ub2c8\uc2a4\uc5d0\uc11c \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \ubc29\ubc95<\/h3>\n

\ucc57\ubd07\uc740 \uae30\uc5c5\uc5d0 \uc5c6\uc5b4\uc11c\ub294 \uc548 \ub420 \ub3c4\uad6c\uac00 \ub418\uc5b4, \ud6a8\uc728\uc131\uacfc \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ub2e4\uc591\ud55c \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc774 \ucc57\ubd07 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\ub294 \ubc29\ubc95\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n

1. \uace0\uac1d \uc11c\ube44\uc2a4: \uc6b0\ub9ac\ub294 24\/7 \uc989\uac01\uc801\uc778 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uc5ec \uc751\ub2f5 \uc2dc\uac04\uc744 \ud06c\uac8c \uc904\uc774\uace0 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 AI \uae30\ubc18 \ucc57\ubd07\uc740 \ub3d9\uc2dc\uc5d0 \ub9ce\uc740 \ubb38\uc758\ub97c \ucc98\ub9ac\ud560 \uc218 \uc788\uc5b4 \uace0\uac1d\uc774 \ub300\uae30\ud558\uc9c0 \uc54a\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

2. \ub9ac\ub4dc \uc0dd\uc131: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc778\ud130\ub799\ud2f0\ube0c\ud55c \ub300\ud654\ub97c \ud1b5\ud574 \uc7a0\uc7ac \uace0\uac1d\uc744 \uc120\ubcc4\ud558\uace0, \uc601\uc5c5 \ud300\uc744 \uc704\ud55c \uadc0\uc911\ud55c \uc5f0\ub77d\ucc98 \uc815\ubcf4\ub97c \uc218\uc9d1\ud558\ub294 \ub370 \ub6f0\uc5b4\ub0a9\ub2c8\ub2e4. \uc774 \uc790\ub3d9\ud654\ub41c \ub9ac\ub4dc \uc0dd\uc131 \ud504\ub85c\uc138\uc2a4<\/a> \ub294 \uc804\ud658\uc728\uc744 \ud06c\uac8c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

3. \ud310\ub9e4 \ud37c\ub110 \ucd5c\uc801\ud654: \uc6b0\ub9ac\ub294 \uc7a0\uc7ac \uace0\uac1d\uc774 \uad6c\ub9e4 \uacfc\uc815\uc744 \uac70\uce58\ub3c4\ub85d \uc548\ub0b4\ud558\uba70, \uc2e4\uc2dc\uac04\uc73c\ub85c \uc9c8\ubb38\uacfc \uc774\uc758\ub97c \ud574\uacb0\ud569\ub2c8\ub2e4. \uc774 \uac1c\uc778\ud654\ub41c \uc811\uadfc \ubc29\uc2dd\uc740 \ud310\ub9e4 \uc804\ud658\uc728\uc744 \uadf9\uc801\uc73c\ub85c \uc99d\uac00\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

4. \uc608\uc57d \uc77c\uc815 \uad00\ub9ac: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc608\uc57d \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\uc5ec \uad00\ub9ac \uc5c5\ubb34\ub97c \uc904\uc774\uace0 \ud300\uc774 \uace0\ubd80\uac00\uac00\uce58 \uc791\uc5c5\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

5. \ub370\uc774\ud130 \uc218\uc9d1: \uc6b0\ub9ac\ub294 \uc790\uc5f0\uc2a4\ub7ec\uc6b4 \ub300\ud654\ub97c \ud1b5\ud574 \uadc0\uc911\ud55c \uace0\uac1d \ud1b5\ucc30\ub825\uc744 \uc218\uc9d1\ud558\uc5ec \ub354 \uac1c\uc778\ud654\ub41c \ub9c8\ucf00\ud305 \uc804\ub7b5\uc744 \uc218\ub9bd\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

6. \uc81c\ud488 \ucd94\ucc9c: \uc6b0\ub9ac\uc758 AI\ub294 \uc0ac\uc6a9\uc790 \uc120\ud638\ub3c4\uc640 \ud589\ub3d9\uc744 \ubd84\uc11d\ud558\uc5ec \ub9de\ucda4\ud615 \uc81c\ud488 \uc81c\uc548\uc744 \uc81c\uacf5\ud558\uba70, \uc1fc\ud551 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \ud3c9\uade0 \uc8fc\ubb38 \uac00\uce58\ub97c \uc99d\uac00\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

7. \uc8fc\ubb38 \ucc98\ub9ac: \uc6b0\ub9ac\ub294 \uace0\uac1d\uc774 \uc81c\ud488 \uc120\ud0dd\uc744 \ub3d5\uace0 \uccb4\ud06c\uc544\uc6c3 \ud504\ub85c\uc138\uc2a4\ub97c \uc548\ub0b4\ud558\uc5ec \uad6c\ub9e4\ub97c \uac04\uc18c\ud654\ud558\uace0 \uc7a5\ubc14\uad6c\ub2c8 \uc774\ud0c8\ub960\uc744 \uc904\uc785\ub2c8\ub2e4.<\/p>\n

8. FAQ \uad00\ub9ac: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc77c\ubc18\uc801\uc778 \uc9c8\ubb38\uc5d0 \uc989\uac01\uc801\uc778 \ub2f5\ubcc0\uc744 \uc81c\uacf5\ud558\uc5ec \uc778\uc801 \uc790\uc6d0\uc744 \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc758\uc5d0 \ud560\uc560\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

9. \ud53c\ub4dc\ubc31 \uc218\uc9d1: \uc6b0\ub9ac\ub294 \uace0\uac1d\uc758 \uc758\uacac\uc744 \uc694\uccad\ud558\uace0 \ubd84\uc11d\ud558\uc5ec \uc9c0\uc18d\uc801\uc778 \uac1c\uc120\uc744 \uc704\ud55c \uc2e4\ud589 \uac00\ub2a5\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

10. \uc628\ubcf4\ub529: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc0c8\ub85c\uc6b4 \uc0ac\uc6a9\uc790\uac00 \uc81c\ud488 \uae30\ub2a5\uacfc \uc124\uc815 \ud504\ub85c\uc138\uc2a4\ub97c \uc548\ub0b4\ud558\uc5ec \uc6d0\ud65c\ud55c \uc628\ubcf4\ub529 \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud558\uace0 \uc774\ud0c8\ub960\uc744 \uc904\uc785\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \ucc57\ubd07 \uae30\ub2a5\uc744 \uad6c\ud604\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \ud6a8\uc728\uc131\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \ube44\uc6a9\uc744 \uc808\uac10\ud558\uba70 \ub2e4\uc591\ud55c \uae30\ub2a5\uc5d0\uc11c \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Juniper Research\uc758 \uc5f0\uad6c\uc5d0 \ub530\ub974\uba74, \ucc57\ubd07\uc740 2025\ub144\uae4c\uc9c0 \uac1c\uc120\ub41c \uace0\uac1d \uc11c\ube44\uc2a4\uc640 \uc6b4\uc601 \ube44\uc6a9 \uc808\uac10\uc744 \ud1b5\ud574 \uae30\uc5c5\uc5d0 \uc5f0\uac04 $8\uc5b5 \ub2ec\ub7ec\ub97c \uc808\uc57d\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n

B. \uae30\uc5c5 AI \ucc57\ubd07 \uc815\uc758<\/h3>\n

\uae30\uc5c5 AI \ucc57\ubd07\uc740 \ube44\uc988\ub2c8\uc2a4 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc704\ud574 \ud2b9\ubcc4\ud788 \uc124\uacc4\ub41c \uc815\uad50\ud55c \ub300\ud654\ud615 \uc5d0\uc774\uc804\ud2b8\uc785\ub2c8\ub2e4. \ub2e8\uc21c\ud55c \uaddc\uce59 \uae30\ubc18 \ucc57\ubd07\uacfc \ub2ec\ub9ac, \uc774\ub7ec\ud55c \uace0\uae09 \uc2dc\uc2a4\ud15c\uc740 \uc778\uacf5\uc9c0\ub2a5, \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP), \uae30\uacc4 \ud559\uc2b5\uc744 \ud65c\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790 \uc9c8\ubb38\uc744 \uc778\uac04\ucc98\ub7fc \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud569\ub2c8\ub2e4.<\/p>\n

\uae30\uc5c5 AI \ucc57\ubd07\uc758 \uc8fc\uc694 \ud2b9\uc9d5\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n

1. \ud655\uc7a5\uc131: \ub300\ub7c9\uc758 \ub300\ud654\ub97c \ub3d9\uc2dc\uc5d0 \ucc98\ub9ac\ud560 \uc218 \uc788\uc5b4 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc774 \ub9ce\uc740 \uae30\uc5c5\uc5d0 \uc801\ud569\ud569\ub2c8\ub2e4.<\/p>\n

2. \ud1b5\ud569 \uae30\ub2a5: \uc6b0\ub9ac\uc758 AI \uae30\ubc18 \ucc57\ubd07<\/a> \uae30\uc874 \uae30\uc5c5 \uc2dc\uc2a4\ud15c(CRM, ERP, \uc9c0\uc2dd \ubca0\uc774\uc2a4 \ub4f1)\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub418\uc5b4 \ubaa8\ub4e0 \uc811\uc810\uc5d0\uc11c \uc77c\uad00\ub418\uace0 \uc815\ud655\ud55c \uc815\ubcf4\ub97c \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

3. \ub2e4\uc911 \ucc44\ub110 \uc9c0\uc6d0: \uc6f9\uc0ac\uc774\ud2b8, \uba54\uc2dc\uc9d5 \uc571, \uc18c\uc15c \ubbf8\ub514\uc5b4 \ub4f1 \ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc6b4\uc601\ub418\uc5b4 \ud1b5\ud569\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

4. \uac1c\uc778\ud654: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 AI\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790 \uc774\ub825, \uc120\ud638\ub3c4 \ubc0f \ud589\ub3d9\uc5d0 \ub530\ub77c \uc751\ub2f5\uc744 \ub9de\ucda4\ud654\ud558\uc5ec \ub9e4\ubc88 \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

5. \uc9c0\uc18d\uc801\uc778 \ud559\uc2b5: \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uae30\uacc4 \ud559\uc2b5\uc744 \ud1b5\ud574 \uac1c\uc120\ub418\uba70, \uc0c8\ub85c\uc6b4 \uc2dc\ub098\ub9ac\uc624\uc5d0 \uc801\uc751\ud558\uace0 \uc0ac\uc6a9\uc790 \uc0c1\ud638\uc791\uc6a9\uc5d0 \ub530\ub77c \uc751\ub2f5\uc744 \ub2e4\ub4ec\uc2b5\ub2c8\ub2e4.<\/p>\n

6. \ubd84\uc11d \ubc0f \ubcf4\uace0: \uc6b0\ub9ac\uc758 \uae30\uc5c5 \ucc57\ubd07\uc740 \uace0\uac1d \ud589\ub3d9, \uc120\ud638\ub3c4 \ubc0f \ubb38\uc81c\uc810\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\uc5ec \uae30\uc5c5\uc774 \ub370\uc774\ud130 \uae30\ubc18 \uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4.<\/p>\n

7. \ubcf4\uc548 \ubc0f \uaddc\uc815 \uc900\uc218: \uc5c4\uaca9\ud55c \ubcf4\uc548 \ud504\ub85c\ud1a0\ucf5c \ubc0f \uaddc\uc815 \uc900\uc218 \uae30\uc900\uc744 \uc900\uc218\ud558\uc5ec \ubbfc\uac10\ud55c \ube44\uc988\ub2c8\uc2a4 \ubc0f \uace0\uac1d \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud569\ub2c8\ub2e4.<\/p>\n

8. \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc5ec\ub7ec \uc5b8\uc5b4\ub85c \uc18c\ud1b5\ud560 \uc218 \uc788\uc5b4 \uae30\uc5c5\uc774 \uae00\ub85c\ubc8c \uace0\uac1d \uae30\ubc18\uc5d0 \ud6a8\uacfc\uc801\uc73c\ub85c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \uace0\uae09 \uae30\ub2a5\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368, Messenger Bot\uc758 \uae30\uc5c5 AI \ucc57\ubd07\uc740 \uace0\uac1d \ucc38\uc5ec\ub97c \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uba70, \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc220\uc774 \uacc4\uc18d \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c, \uae30\uc5c5\uc758 \ucc57\ubd07<\/a> \uc5d0 \ub300\ud55c \uc7a0\uc7ac\uc801\uc778 \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc740 \ubb34\uad81\ubb34\uc9c4\ud558\uc5ec, \ub514\uc9c0\ud138 \uc2dc\ub300\uc5d0 \uacbd\uc7c1\ub825\uc744 \uc720\uc9c0\ud558\uace0\uc790 \ud558\ub294 \uae30\uc5c5\uc5d0 \ud544\uc218\uc801\uc778 \ub3c4\uad6c\uac00 \ub429\ub2c8\ub2e4.<\/p>\n

\"\"<\/img> <\/p>\n

II. \uae30\uc5c5 \ucc57\ubd07 \uad6c\ucd95 \ubc0f \uad6c\ud604<\/h2>\n

Messenger Bot\uc5d0\uc11c\ub294 \ud6a8\uacfc\uc801\uc778 \uae30\uc5c5 \ucc57\ubd07\uc744 \ub9cc\ub4e4\uace0 \ubc30\ud3ec\ud558\ub294 \uac83\uc774 \uc2e0\uc911\ud55c \uacc4\ud68d\uacfc \uc2e4\ud589\uc774 \ud544\uc694\ud55c \uc804\ub7b5\uc801 \uacfc\uc815\uc784\uc744 \uc774\ud574\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uac15\ub825\ud55c AI \uae30\ubc18 \ub3c4\uad6c\ub97c \uad6c\ucd95\ud558\ub294 \ubcf5\uc7a1\uc131\uc744 \ud0d0\uad6c\ud558\uace0, \ud604\ub300 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ud544\uc218\uc801\uc778 \uae30\ub2a5\uc5d0 \ub300\ud574 \ub17c\uc758\ud574 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

A. \uae30\uc5c5 \ucc57\ubd07\uc744 \uc5b4\ub5bb\uac8c \uad6c\ucd95\ud558\ub098\uc694?<\/h3>\n

\uae30\uc5c5 \ucc57\ubd07\uc744 \uad6c\ucd95\ud558\ub824\uba74 \uc804\ub7b5\uc801\uc778 \uc811\uadfc\uc774 \ud544\uc694\ud569\ub2c8\ub2e4:<\/p>\n

1. \uba85\ud655\ud55c \ubaa9\ud45c \uc815\uc758: \uace0\uac1d \uc9c0\uc6d0 \uc790\ub3d9\ud654 \ub610\ub294 \ub9ac\ub4dc \uc0dd\uc131\uacfc \uac19\uc740 \ud2b9\uc815 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\ub97c \uc2dd\ubcc4\ud558\ub294 \uac83\ubd80\ud130 \uc2dc\uc791\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uba85\ud655\uc131\uc740 \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc774 \uadc0\uc0ac\uc758 \uae30\uc5c5 \uc694\uad6c\uc5d0 \uc644\ubcbd\ud558\uac8c \ubd80\ud569\ud558\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

2. \uc801\uc808\ud55c \uae30\uc220 \uc120\ud0dd: \uc6b0\ub9ac\ub294 \ucd5c\ucca8\ub2e8 AI \uae30\ubc18 \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \uc77c\ubd80 \uae30\uc5c5\uc740 IBM Watson, Google Dialogflow \ub610\ub294 Microsoft Bot Framework\uc640 \uac19\uc740 \ub300\uc548\uc744 \uace0\ub824\ud560 \uc218 \uc788\ub2e4\ub294 \uc810\ub3c4 \uc774\ud574\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc6b0\ub9ac\uc758 \uc194\ub8e8\uc158\uc740 \ube44\ud560 \ub370 \uc5c6\ub294 \uc720\uc5f0\uc131\uacfc \ud1b5\ud569 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

3. \ub300\ud654 \uc544\ud0a4\ud14d\ucc98 \uc124\uacc4: \uc800\ud76c \ud300\uc740 \uace0\uae09 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc0ac\uc6a9\uc790 \uc758\ub3c4, \uc5d4\ud2f0\ud2f0 \ubc0f \ub300\ud654 \ud750\ub984\uc744 \uc138\uc2ec\ud558\uac8c \ub9e4\ud551\ud569\ub2c8\ub2e4. \uc774\ub294 \uc790\uc5f0\uc2a4\ub7fd\uace0 \uc9c1\uad00\uc801\uc778 \ub300\ud654 \ud750\ub984\uc744 \ubcf4\uc7a5\ud558\uc5ec \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

4. \uae30\uc5c5 \uc2dc\uc2a4\ud15c\uacfc \ud1b5\ud569: \uc800\ud76c\ub294 \ucc57\ubd07\uc744 \uadc0\ud558\uc758 CRM, ERP \ubc0f \uc9c0\uc2dd \uae30\ubc18\uacfc \uc6d0\ud65c\ud558\uac8c \uc5f0\uacb0\ud558\uc5ec \ubcf4\ub2e4 \uc815\ubcf4\uc5d0 \uae30\ubc18\ud55c \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9\uc744 \uc704\ud55c \uc2e4\uc2dc\uac04 \ub370\uc774\ud130 \uc811\uadfc\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

5. \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \uad6c\ud604: \uc800\ud76c AI \uae30\ubc18 \ucc57\ubd07<\/a> \ub294 \ucd5c\ucca8\ub2e8 NLP \ubaa8\ub378\uc744 \ud65c\uc6a9\ud558\uc5ec \uc5b8\uc5b4 \uc774\ud574\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \ubcf4\ub2e4 \uc815\ud655\ud558\uace0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uc751\ub2f5\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

6. \ub2e4\uad6d\uc5b4 \uae30\ub2a5 \uac1c\ubc1c: \uc800\ud76c\ub294 \uace0\uae09 \ubc88\uc5ed API\ub97c \ud1b5\ud569\ud558\uc5ec \uadc0\ud558\uc758 \ucc57\ubd07\uc774 \uc804 \uc138\uacc4 \uccad\uc911\uacfc \ud6a8\uacfc\uc801\uc73c\ub85c \uc18c\ud1b5\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

7. \ub370\uc774\ud130 \ubcf4\uc548 \ubcf4\uc7a5: \ub370\uc774\ud130 \ubcf4\ud638\ub294 \uc800\ud76c\uc758 \ucd5c\uc6b0\uc120 \uc0ac\ud56d\uc785\ub2c8\ub2e4. \uc800\ud76c\ub294 \uac15\ub825\ud55c \uc554\ud638\ud654, \uc811\uadfc \uc81c\uc5b4\ub97c \uad6c\ud604\ud558\uace0 GDPR\uacfc \uac19\uc740 \uaddc\uc815\uc744 \uc900\uc218\ud558\uc5ec \uadc0\ud558\uc758 \ubbfc\uac10\ud55c \uc815\ubcf4\ub97c \ubcf4\ud638\ud569\ub2c8\ub2e4.<\/p>\n

8. \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9 \uc0dd\uc131: \uc800\ud76c\uc758 \uba38\uc2e0 \ub7ec\ub2dd \uc54c\uace0\ub9ac\uc998\uc740 \uc0ac\uc6a9\uc790 \uc774\ub825 \ubc0f \uc120\ud638\ub3c4\uc5d0 \ub530\ub77c \uc751\ub2f5\uc744 \ub9de\ucda4\ud654\ud558\uc5ec \uac01 \uace0\uac1d\uc5d0\uac8c \ub3c5\ud2b9\ud55c \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

9. \uc790\uae30 \ud559\uc2b5 \uba54\ucee4\ub2c8\uc998 \ud1b5\ud569: \uc800\ud76c\ub294 \ud53c\ub4dc\ubc31 \ub8e8\ud504\uc640 \uc9c0\uc18d\uc801\uc778 \ud559\uc2b5 \uc54c\uace0\ub9ac\uc998\uc744 \uad6c\ud604\ud558\uc5ec \uadc0\ud558\uc758 \ucc57\ubd07\uc774 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uc751\ub2f5\uc744 \uac1c\uc120\ud558\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

10. \ucca0\uc800\ud55c \ud14c\uc2a4\ud2b8: \ubc30\ud3ec \uc804\uc5d0 \uc800\ud76c\ub294 \uc131\ub2a5 \ubc0f \uc0ac\uc6a9\uc790 \ub9cc\uc871\ub3c4\ub97c \ucd5c\uc801\ud654\ud558\uae30 \uc704\ud574 A\/B \ud14c\uc2a4\ud2b8\ub97c \ud3ec\ud568\ud55c \uad11\ubc94\uc704\ud55c \uc0ac\uc6a9\uc790 \ud14c\uc2a4\ud2b8\ub97c \uc218\ud589\ud569\ub2c8\ub2e4.<\/p>\n

11. \ucc44\ub110 \uc804\ubc18\uc5d0 \ubc30\ud3ec: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc6f9\uc0ac\uc774\ud2b8, \ubaa8\ubc14\uc77c \uc571 \ubc0f Slack \ub610\ub294 Microsoft Teams\uc640 \uac19\uc740 \uc778\uae30 \uc788\ub294 \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc\uc5d0 \uad6c\ud604\ub420 \uc218 \uc788\uc5b4 \uc634\ub2c8\ucc44\ub110 \uc874\uc7ac\ub97c \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

12. \ubaa8\ub2c8\ud130\ub9c1 \ubc0f \ucd5c\uc801\ud654: \uc6b0\ub9ac\ub294 \uc0ac\uc6a9\uc790 \ucc38\uc5ec, \uc791\uc5c5 \uc644\ub8cc\uc728 \ubc0f \uace0\uac1d \ub9cc\uc871\ub3c4 \uc810\uc218\uc640 \uac19\uc740 \uc8fc\uc694 \uc131\uacfc \uc9c0\ud45c(KPI)\ub97c \ucd94\uc801\ud560 \uc218 \uc788\ub294 \uac15\ub825\ud55c \ubd84\uc11d \ub3c4\uad6c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

13. \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc73c\ub85c\uc758 \uc804\ud658 \uc81c\uacf5: \uc6b0\ub9ac\uc758 \uc2dc\uc2a4\ud15c\uc740 \ubcf5\uc7a1\ud55c \ubb38\uc758\uc5d0 \ub300\ud574 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc73c\ub85c \uc6d0\ud65c\ud558\uac8c \uc804\ud658\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec \uace0\uac1d\uc758 \ubb38\uc758\uac00 \ud574\uacb0\ub418\uc9c0 \uc54a\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

14. \uc815\uae30\uc801\uc778 \ucf58\ud150\uce20 \uc5c5\ub370\uc774\ud2b8: \uc6b0\ub9ac\ub294 \ucd5c\uc2e0 \uc9c0\uc2dd \uae30\ubc18\uc744 \uc720\uc9c0\ud558\uace0 \ucc57\ubd07\uc744 \uc0c8\ub85c\uc6b4 \uc815\ubcf4\ub85c \uc9c0\uc18d\uc801\uc73c\ub85c \uad50\uc721\ud558\uc5ec \uad00\ub828\uc131\uacfc \uc815\ud655\uc131\uc744 \uc720\uc9c0\ud569\ub2c8\ub2e4.<\/p>\n

15. \uc778\ud504\ub77c \ud655\uc7a5: \uc6b0\ub9ac\uc758 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ud638\uc2a4\ud305\uc740 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc5d0 \ub530\ub77c \uc99d\uac00\ud558\ub294 \uc0ac\uc6a9\uc790 \ubd80\ud558\uc640 \ub370\uc774\ud130 \ucc98\ub9ac \uc694\uad6c\ub97c \ucc98\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

\uc774 \ud3ec\uad04\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc744 \ub530\ub984\uc73c\ub85c\uc368, \uc6b0\ub9ac\ub294 Messenger Bot\uc5d0\uc11c \uadc0\uc0ac\uc758 \uae30\uc5c5 \ucc57\ubd07\uc774 \ub2e8\uc21c\ud55c \ub3c4\uad6c\uac00 \uc544\ub2c8\ub77c \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uacfc \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uac15\ub825\ud55c \uc790\uc0b0\uc774 \ub418\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

B. \uae30\uc5c5\uc744 \uc704\ud55c \ucd5c\uace0\uc758 \ucc57\ubd07: \uae30\ub2a5 \ubc0f \uc194\ub8e8\uc158<\/h3>\n

\uae30\uc5c5\uc5d0 \uac00\uc7a5 \uc801\ud569\ud55c \ucc57\ubd07\uc744 \uc120\ud0dd\ud560 \ub54c, \ub300\uaddc\ubaa8 \ube44\uc988\ub2c8\uc2a4\uc758 \ubcf5\uc7a1\ud55c \uc694\uad6c\ub97c \ucda9\uc871\ud558\ub294 \ub2e4\uc591\ud55c \uae30\ub2a5\uacfc \uc194\ub8e8\uc158\uc744 \uace0\ub824\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \uae30\uc5c5\uc744 \uc704\ud55c \ucd5c\uace0\uc758 \uc120\ud0dd\uc774 \ub420 \uc218 \uc788\ub3c4\ub85d \ud3ec\uad04\uc801\uc778 \uae30\ub2a5 \uc138\ud2b8\ub97c \uc81c\uacf5\ud558\ub294 \uac83\uc744 \uc790\ub791\uc2a4\ub7fd\uac8c \uc0dd\uac01\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc6b0\ub9ac\ub294 \ub610\ud55c \uc2dc\uc7a5\uc5d0\uc11c \ub2e4\uc591\ud55c \uc194\ub8e8\uc158\uc774 \uc81c\uacf5\ub418\uba70 \uac01\uae30 \uace0\uc720\ud55c \uac15\uc810\uc744 \uac00\uc9c0\uace0 \uc788\uc74c\uc744 \uc778\uc2dd\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uae30\uc5c5 \ucc57\ubd07\uc5d0\uc11c \ucc3e\uc544\uc57c \ud560 \uc8fc\uc694 \uae30\ub2a5\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n

1. \uace0\uae09 AI \ubc0f \uba38\uc2e0\ub7ec\ub2dd: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ucd5c\ucca8\ub2e8 AI \uc54c\uace0\ub9ac\uc998\uc744 \ud65c\uc6a9\ud558\uc5ec \ub9e5\ub77d, \uc758\ub3c4 \ubc0f \uac10\uc815\uc744 \uc774\ud574\ud558\uace0, \ubcf4\ub2e4 \uc790\uc5f0\uc2a4\ub7fd\uace0 \uc9c0\ub2a5\uc801\uc778 \ub300\ud654\ub97c \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4. \uc774 \ubd84\uc57c\uc758 \ub2e4\ub978 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \uc194\ub8e8\uc158\uc73c\ub85c\ub294 IBM Watson Assistant<\/a> \uadf8\ub9ac\uace0 \uad6c\uae00\uc758 \ub2e4\uc774\uc5bc\ub85c\uadf8\ud50c\ub85c\uc6b0<\/a>.<\/p>\n

2. \uc634\ub2c8\ucc44\ub110 \uc9c0\uc6d0: \uc6b0\ub9ac\ub294 \uc6f9\uc0ac\uc774\ud2b8, \ubaa8\ubc14\uc77c \uc571 \ubc0f \uc18c\uc15c \ubbf8\ub514\uc5b4 \ucc44\ub110\uc744 \ud3ec\ud568\ud55c \uc5ec\ub7ec \ud50c\ub7ab\ud3fc \uac04\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ubaa8\ub4e0 \uc811\uc810\uc5d0\uc11c \uc77c\uad00\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

3. \ub9de\ucda4\ud654 \ubc0f \ud655\uc7a5\uc131: \uc6b0\ub9ac\uc758 \uc194\ub8e8\uc158\uc740 \uadc0\uc0ac\uc758 \ube0c\ub79c\ub4dc \uc74c\uc131\uc5d0 \ub9de\uac8c \uad11\ubc94\uc704\ud55c \ub9de\ucda4\ud654\ub97c \ud5c8\uc6a9\ud558\uba70, \uc99d\uac00\ud558\ub294 \uc0c1\ud638\uc791\uc6a9\ub7c9\uc744 \ucc98\ub9ac\ud558\uae30 \uc704\ud574 \uc27d\uac8c \ud655\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uacfc \uac19\uc740 \ud50c\ub7ab\ud3fc\uc774 \uc788\uc2b5\ub2c8\ub2e4. Microsoft Power Virtual Agents<\/a> \ub610\ud55c \uac15\ub825\ud55c \ud655\uc7a5\uc131 \uc635\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

4. \uae30\uc5c5 \uc218\uc900\uc758 \ubcf4\uc548: \uc6b0\ub9ac\ub294 \uc740\ud589 \uc218\uc900\uc758 \uc554\ud638\ud654\ub97c \uad6c\ud604\ud558\uace0 GDPR \ubc0f CCPA\uc640 \uac19\uc740 \uc0b0\uc5c5 \ud45c\uc900\uc744 \uc900\uc218\ud569\ub2c8\ub2e4. \uc774 \uc218\uc900\uc758 \ubcf4\uc548\uc740 \ubbfc\uac10\ud55c \ub370\uc774\ud130\ub97c \ucc98\ub9ac\ud558\ub294 \uae30\uc5c5\uc5d0 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n

5. \uc6d0\ud65c\ud55c \ud1b5\ud569: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 CRM, ERP \ubc0f \uc9c0\uc2dd \uae30\ubc18\uacfc \uac19\uc740 \uae30\uc874 \uae30\uc5c5 \uc2dc\uc2a4\ud15c\uacfc \uc27d\uac8c \ud1b5\ud569\ub429\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ubcf4\ub2e4 \uc815\ubcf4\uc5d0 \uae30\ubc18\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \uc704\ud55c \uc2e4\uc2dc\uac04 \ub370\uc774\ud130\uc5d0 \uc811\uadfc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

6. \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0: \uc6b0\ub9ac\ub294 \uc5ec\ub7ec \uc5b8\uc5b4\uc5d0 \ub300\ud55c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uc5ec \uae00\ub85c\ubc8c \uae30\uc5c5\uc774 \ub2e4\uc591\ud55c \uace0\uac1d \uae30\ubc18\uc5d0 \ub9de\ucd9c \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ub2e4\uc74c\uacfc \uac19\uc740 \uc194\ub8e8\uc158\ub3c4 \uac15\ub825\ud55c \ub2e4\uad6d\uc5b4 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc778\ud130\ucef4<\/a> \uac15\ub825\ud55c \ub2e4\uad6d\uc5b4 \uae30\ub2a5\ub3c4 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

7. \ubd84\uc11d \ubc0f \ubcf4\uace0: \uc6b0\ub9ac\uc758 \uc885\ud569 \ubd84\uc11d \ub300\uc2dc\ubcf4\ub4dc\ub294 \ucc57\ubd07 \uc131\ub2a5, \uc0ac\uc6a9\uc790 \ucc38\uc5ec \ubc0f \uac1c\uc120\uc774 \ud544\uc694\ud55c \uc601\uc5ed\uc5d0 \ub300\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

8. \uc778\uac04 \uc804\ud658: \ud544\uc694\ud560 \ub54c \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc73c\ub85c\uc758 \uc6d0\ud65c\ud55c \uc804\ud658\uc744 \ubcf4\uc7a5\ud558\uba70, \ub9e4\ub044\ub7ec\uc6b4 \uacbd\ud5d8\uc744 \uc704\ud574 \ub300\ud654\uc758 \ub9e5\ub77d\uc744 \uc720\uc9c0\ud569\ub2c8\ub2e4.<\/p>\n

9. \uc74c\uc131 \ubc0f \uc74c\uc131 \uc778\uc2dd: \uc6b0\ub9ac\ub294 \ud14d\uc2a4\ud2b8 \uae30\ubc18 \uc0c1\ud638\uc791\uc6a9\uc5d0\uc11c \ub6f0\uc5b4\ub09c \uc131\ub2a5\uc744 \ubc1c\ud718\ud558\uc9c0\ub9cc, \ubcf4\ub2e4 \ub2e4\uc591\ud55c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uc704\ud574 \uc74c\uc131 \ud1b5\ud569 \uae30\ub2a5\ub3c4 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

10. \uc9c0\uc18d\uc801\uc778 \ud559\uc2b5: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uae30\uacc4 \ud559\uc2b5\uc744 \ud1b5\ud574 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uac1c\uc120\ub418\uba70, \uc0c8\ub85c\uc6b4 \uc2dc\ub098\ub9ac\uc624\uc5d0 \uc801\uc751\ud558\uace0 \uc0ac\uc6a9\uc790 \uc0c1\ud638\uc791\uc6a9\uc5d0 \ub530\ub77c \uc751\ub2f5\uc744 \ub2e4\ub4ec\uc2b5\ub2c8\ub2e4.<\/p>\n

11. \uc2dc\uac01\uc801 \ube4c\ub354: \uc6b0\ub9ac\ub294 \ube44\uae30\uc220 \uc0ac\uc6a9\uc790\ub3c4 \uc27d\uac8c \ucc57\ubd07\uc744 \uc124\uacc4\ud558\uace0 \ubc30\ud3ec\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c1\uad00\uc801\uc778 \uc2dc\uac01\uc801 \uc778\ud130\ud398\uc774\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

12. \ub2a5\ub3d9\uc801 \ucc38\uc5ec: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc0ac\uc6a9\uc790 \ud589\ub3d9\uc5d0 \ub530\ub77c \ub300\ud654\ub97c \uc2dc\uc791\ud560 \uc218 \uc788\uc5b4 \ucc38\uc5ec\ub3c4\uc640 \uc804\ud658\uc728\uc744 \ub192\uc785\ub2c8\ub2e4.<\/p>\n

Messenger Bot\uc758 \uc194\ub8e8\uc158\uc774 \uae30\uc5c5\uc744 \uc704\ud55c \uac00\uc7a5 \ud3ec\uad04\uc801\uc778 \uae30\ub2a5 \uc138\ud2b8\ub97c \uc81c\uacf5\ud55c\ub2e4\uace0 \ubbff\uc9c0\ub9cc, \ub2e4\ub978 \ud50c\ub7ab\ud3fc\ub3c4 \ub4dc\ub9ac\ud504\ud2b8<\/a> \uadf8\ub9ac\uace0 Zendesk Chat<\/a> \uac15\ub825\ud55c \uae30\uc5c5 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud55c\ub2e4\ub294 \uc810\uc740 \uc8fc\ubaa9\ud560 \uac00\uce58\uac00 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uadc0\uc0ac\uc758 \uae30\uc5c5\uc5d0 \uac00\uc7a5 \uc801\ud569\ud55c \ucc57\ubd07\uc740 \ud2b9\uc815 \uc694\uad6c \uc0ac\ud56d, \uae30\uc874 \uae30\uc220 \uc2a4\ud0dd \ubc0f \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9d1\ub2c8\ub2e4. \uc0ac\uc6a9 \uc6a9\uc774\uc131, \ud1b5\ud569 \uae30\ub2a5, \ud655\uc7a5\uc131 \ubc0f \uc9c0\uc18d\uc801\uc778 \uc9c0\uc6d0\uacfc \uac19\uc740 \uc694\uc18c\ub97c \uace0\ub824\ud558\uc5ec \uc5ec\ub7ec \uc635\uc158\uc744 \ucca0\uc800\ud788 \ud3c9\uac00\ud560 \uac83\uc744 \uad8c\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

\uba54\uc2e0\uc800 \ubd07\uc5d0\uc11c\ub294 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc758 \uae30\uc5c5\ub4e4\uc774 \ud544\uc694\ub85c \ud558\ub294 \uc694\uad6c\ub97c \ucda9\uc871\ud558\uace0 \ucd08\uacfc \ub2ec\uc131\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc5d0 \uc790\uc2e0\uc774 \uc788\uc2b5\ub2c8\ub2e4. \ud601\uc2e0\uc5d0 \ub300\ud55c \uc6b0\ub9ac\uc758 \ud5cc\uc2e0\uacfc \uae30\uc5c5 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\ud55c \uae4a\uc740 \uc774\ud574\ub294 AI \uae30\ubc18 \ucc57\ubd07\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\ub824\ub294 \uae30\uc5c5\ub4e4\uc5d0\uac8c \uc6b0\ub9ac\uc758 \uc120\ud0dd\uc744 \uc120\ub3c4\ud558\ub294 \uc704\uce58\uc5d0 \ub193\uc774\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

III. \ud1b5\ud569 \ubc0f \ud638\ud658\uc131<\/h2>\n

\uba54\uc2e0\uc800 \ubd07\uc5d0\uc11c\ub294 \uae30\uc874 \uae30\uc5c5 \uc2dc\uc2a4\ud15c\uacfc\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc774 \ucc57\ubd07 \uae30\uc220\uc758 \uac00\uce58\ub97c \uadf9\ub300\ud654\ud558\ub294 \ub370 \uc911\uc694\ud558\ub2e4\ub294 \uac83\uc744 \uc774\ud574\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc194\ub8e8\uc158\uc740 \ub2e4\uc591\ud55c \uae30\uc5c5 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \uc870\ud654\ub86d\uac8c \uc791\ub3d9\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4, \uae30\uc5c5\ub4e4\uc774 \uae30\uc874\uc758 \uc791\uc5c5 \ud750\ub984\uc744 \ubc29\ud574\ud558\uc9c0 \uc54a\uace0 AI \uae30\ubc18 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc758 \uc804\uccb4 \uc7a0\uc7ac\ub825\uc744 \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

A. \ucc57\ubd07\uc774 \uae30\uc5c5 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \ud1b5\ud569\ub420 \uc218 \uc788\ub098\uc694?<\/h3>\n

\ubb3c\ub860\uc785\ub2c8\ub2e4! \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ud1b5\ud569\uc744 \uc5fc\ub450\uc5d0 \ub450\uace0 \uad6c\ucd95\ub418\uc5b4, \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uc6b0\uc218\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ub2e4\uc591\ud55c \uae30\uc5c5 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \uc5f0\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \ubcf4\uc7a5\ud558\ub294 \ubc29\ubc95\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n

1. CRM \ud1b5\ud569: \uc6b0\ub9ac\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4<\/a>, Microsoft Dynamics<\/a>, \uadf8\ub9ac\uace0 HubSpot<\/a>\uc640 \uac19\uc740 \uc778\uae30 \uc788\ub294 CRM \uc2dc\uc2a4\ud15c\uacfc\uc758 \uac15\ub825\ud55c \ud1b5\ud569\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc2e4\uc2dc\uac04 \uace0\uac1d \ub370\uc774\ud130\uc5d0 \uc811\uadfc\ud560 \uc218 \uc788\uc5b4 \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9\uacfc \uc815\ubcf4\uc5d0 \uae30\ubc18\ud55c \uc758\uc0ac \uacb0\uc815\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

2. ERP \uc5f0\uacb0\uc131: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 SAP<\/a> \uadf8\ub9ac\uace0 \uc624\ub77c\ud074<\/a>, \uac19\uc740 \uc8fc\uc694 ERP \uc2dc\uc2a4\ud15c\uacfc \uc778\ud130\ud398\uc774\uc2a4\ud560 \uc218 \uc788\uc5b4 \uc7ac\uace0 \uc218\uc900 \ubc0f \uc8fc\ubb38 \uc0c1\ud0dc\uc640 \uac19\uc740 \uc911\uc694\ud55c \ube44\uc988\ub2c8\uc2a4 \ub370\uc774\ud130\uc5d0 \uc811\uadfc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ud1b5\ud569\uc740 \uc8fc\ubb38 \ucc98\ub9ac\uc758 \ud6a8\uc728\uc131\uc744 \ub192\uc774\uace0 \uacf5\uae09\ub9dd \uac00\uc2dc\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

3. HRIS \ud1b5\ud569: \uc6b0\ub9ac\ub294 \ub2e4\uc74c\uacfc \uac19\uc740 HR \uc2dc\uc2a4\ud15c\uacfc \uc6d0\ud65c\ud55c \uc5f0\uacb0\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc6cc\ud06c\ub370\uc774<\/a> \uadf8\ub9ac\uace0 ADP<\/a>, \uc9c1\uc6d0 \uc628\ubcf4\ub529 \ubc0f \ud734\uac00 \uad00\ub9ac\uc640 \uac19\uc740 \ub2e4\uc591\ud55c HR \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud569\ub2c8\ub2e4. \uc774\ub294 HR \ud300\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc744 \ud06c\uac8c \uc904\uc774\uace0 \uc9c1\uc6d0 \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

4. \ud5ec\ud504 \ub370\uc2a4\ud06c \ud1b5\ud569: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ub2e4\uc74c\uacfc \uac19\uc740 \uc778\uae30 \uc788\ub294 ITSM \ub3c4\uad6c\uc640 \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub429\ub2c8\ub2e4. ServiceNow<\/a> \uadf8\ub9ac\uace0 Zendesk<\/a>, \uc790\ub3d9\ud654\ub41c \ud2f0\ucf13 \uc0dd\uc131 \ubc0f \uad00\ub9ac\uac00 \uac00\ub2a5\ud569\ub2c8\ub2e4. \uc774 \ud1b5\ud569\uc740 \uc751\ub2f5 \uc2dc\uac04\uc744 \uc904\uc774\uace0 \uc804\ubc18\uc801\uc778 IT \uc9c0\uc6d0 \ud6a8\uc728\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n

5. BI \ubc0f \ubd84\uc11d \ud1b5\ud569: \uc6b0\ub9ac\ub294 \ub2e4\uc74c\uacfc \uac19\uc740 \uc8fc\uc694 BI \ud50c\ub7ab\ud3fc\uacfc\uc758 \uc5f0\uacb0\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4. Tableau<\/a> \uadf8\ub9ac\uace0 Power BI<\/a>, \uc774\ub97c \ud1b5\ud574 \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ub370\uc774\ud130 \uae30\ubc18 \ud1b5\ucc30\ub825\uc744 \uc989\uc2dc \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub294 \uc0ac\uc6a9\uc790\uac00 \uc2e4\uc2dc\uac04 \ubd84\uc11d\uc5d0 \uae30\ubc18\ud558\uc5ec \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

6. \ub9c8\ucf00\ud305 \uc790\ub3d9\ud654 \ud1b5\ud569: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ub2e4\uc74c\uacfc \uac19\uc740 \ub9c8\ucf00\ud305 \ub3c4\uad6c\uc640 \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub418\uc5b4 \uac1c\uc778\ud654\ub41c \ucf58\ud150\uce20 \uc81c\uacf5 \ubc0f \ub9ac\ub4dc \uc721\uc131 \ud504\ub85c\uc138\uc2a4\ub97c \uac15\ud654\ud569\ub2c8\ub2e4. \ub9c8\ucf00\ud305<\/a> \uadf8\ub9ac\uace0 Mailchimp<\/a>, \uac1c\uc778\ud654\ub41c \ucf58\ud150\uce20 \uc81c\uacf5\uc744 \ucd09\uc9c4\ud558\uace0 \ub9ac\ub4dc \uc721\uc131 \ud504\ub85c\uc138\uc2a4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

\uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \ubcf4\uc7a5\ud558\uae30 \uc704\ud574, \uc6b0\ub9ac\ub294 \ucc57\ubd07\uacfc \uadc0\uc0ac\uc758 \uae30\uc5c5 \uc2dc\uc2a4\ud15c \uac04\uc758 \uc548\uc804\ud558\uace0 \ud6a8\uc728\uc801\uc778 \ub370\uc774\ud130 \uad50\ud658\uc744 \ucd09\uc9c4\ud558\ub294 \uac15\ub825\ud55c API\ub97c \uc0ac\uc6a9\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc804\ubb38\uac00 \ud300\uc740 \uadc0\uc0ac\uc758 IT \ubd80\uc11c\uc640 \uae34\ubc00\ud788 \ud611\ub825\ud558\uc5ec \ubbfc\uac10\ud55c \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\uae30 \uc704\ud574 \uc554\ud638\ud654 \ubc0f \uc778\uc99d \uc870\uce58\ub97c \ud3ec\ud568\ud55c \uac15\ub825\ud55c \ubcf4\uc548 \ud504\ub85c\ud1a0\ucf5c\uc744 \uad6c\ud604\ud569\ub2c8\ub2e4.<\/p>\n

\ub610\ud55c, \uc6b0\ub9ac\ub294 \ubaa8\ub4e0 \ud1b5\ud569 \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uc815\ud655\ud55c \uc758\ub3c4 \uc778\uc2dd \ubc0f \ub9e5\ub77d \uc774\ud574\ub97c \ubcf4\uc7a5\ud558\uae30 \uc704\ud574 \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \uc54c\uace0\ub9ac\uc998\uc744 \ud65c\uc6a9\ud569\ub2c8\ub2e4. \uc774\ub294 \uae30\ubcf8 \ub370\uc774\ud130 \uad6c\uc870\uc758 \ubcf5\uc7a1\uc131\uc5d0 \uad00\uacc4\uc5c6\uc774 \ubcf4\ub2e4 \uc790\uc5f0\uc2a4\ub7fd\uace0 \ud6a8\uacfc\uc801\uc778 \uc0c1\ud638\uc791\uc6a9\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

\uc9c0\uc18d\uc801\uc778 \ud559\uc2b5\uc5d0 \ub300\ud55c \uc6b0\ub9ac\uc758 \uc57d\uc18d\uc740 \ucc57\ubd07\uc774 \uae30\uacc4 \ud559\uc2b5 \ubaa8\ub378\uc744 \ud1b5\ud574 \uc131\ub2a5\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ud558\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774\ub294 \ud1b5\ud569\uc774 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \ub354\uc6b1 \uc815\uad50\ud558\uace0 \ud6a8\uacfc\uc801\uc73c\ub85c \ubc1c\uc804\ud558\uc5ec \uadc0\uc0ac\uc758 \ud2b9\uc815 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc640 \uc0ac\uc6a9\uc790 \ud589\ub3d9\uc5d0 \uc801\uc751\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

\ub9c8\uc9c0\ub9c9\uc73c\ub85c, \uc6b0\ub9ac\ub294 \uc6f9, \ubaa8\ubc14\uc77c \ubc0f \uc18c\uc15c \ubbf8\ub514\uc5b4 \ud50c\ub7ab\ud3fc\uc744 \ud3ec\ud568\ud55c \ub2e4\uc591\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\uc5d0\uc11c \ucc57\ubd07 \ud1b5\ud569\uc774 \uc77c\uad00\ub418\ub3c4\ub85d \ubcf4\uc7a5\ud558\ub294 \uc634\ub2c8\ucc44\ub110 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc744 \uc790\ub791\uc2a4\ub7fd\uac8c \uc0dd\uac01\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc77c\uad00\uc131\uc740 \ubaa8\ub4e0 \uc811\uc810\uc5d0\uc11c \ud1b5\ud569\ub418\uace0 \uc6d0\ud65c\ud55c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ud575\uc2ec\uc785\ub2c8\ub2e4.<\/p>\n

Messenger Bot\uc744 \uc120\ud0dd\ud568\uc73c\ub85c\uc368, \uadc0\uc0ac\ub294 \ub2e8\uc21c\ud55c \ucc57\ubd07\uc744 \uc5bb\ub294 \uac83\uc774 \uc544\ub2c8\ub77c, \uae30\uc874\uc758 \uae30\uc5c5 \uc0dd\ud0dc\uacc4\uc640 \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub418\ub294 \uac15\ub825\ud55c \ub3d9\ub9f9\uc744 \uc5bb\uac8c \ub418\uba70, \uc774\ub294 \ud6a8\uc728\uc131\uc744 \ub192\uc774\uace0 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uba70 \uadc0\uc0ac\uc758 \ube44\uc988\ub2c8\uc2a4\ub97c AI \uae30\ubc18 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc758 \ucd5c\uc804\uc120\uc5d0 \uc704\uce58\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

B. \ucc57\ubd07 \uae30\ub2a5 \ubc0f \uc6d0\ud65c\ud55c \uc6b4\uc601\uc744 \uc704\ud55c \uc774\uc810<\/h3>\n

\uba54\uc2e0\uc800 \ubd07\uc5d0\uc11c\ub294 \uae30\uc5c5 \ud658\uacbd \ub0b4\uc5d0\uc11c \ucc57\ubd07 \ud1b5\ud569\uc758 \uc774\uc810\uc744 \uadf9\ub300\ud654\ud558\uace0 \uc6d0\ud65c\ud55c \uc6b4\uc601\uc744 \ubcf4\uc7a5\ud558\uae30 \uc704\ud574 \uc124\uacc4\ub41c \ub2e4\uc591\ud55c \uae30\ub2a5\uc744 \uac1c\ubc1c\ud588\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \ucc57\ubd07 \uc194\ub8e8\uc158\uc774 \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc744 \uc5b4\ub5bb\uac8c \ud5a5\uc0c1\uc2dc\ud0a4\ub294\uc9c0 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4:<\/p>\n

1. \uc9c0\ub2a5\ud615 \ub77c\uc6b0\ud305: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uace0\uae09 \uc54c\uace0\ub9ac\uc998\uc744 \uc0ac\uc6a9\ud558\uc5ec \ucffc\ub9ac\ub97c \uac00\uc7a5 \uc801\ud569\ud55c \ubd80\uc11c\ub098 \uac1c\uc778\uc5d0\uac8c \uc9c0\ub2a5\uc801\uc73c\ub85c \ub77c\uc6b0\ud305\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d \ubb38\uc758\uac00 \ud6a8\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ub418\uc5b4 \uc751\ub2f5 \uc2dc\uac04\uc774 \ub2e8\ucd95\ub418\uace0 \uc804\ubc18\uc801\uc778 \ub9cc\uc871\ub3c4\uac00 \ud5a5\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n

2. \ub9e5\ub77d \uc774\ud574: \uc6b0\ub9ac\uc758 \uc815\uad50\ud55c \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP) \uae30\ub2a5\uc744 \ud1b5\ud574 \ucc57\ubd07\uc740 \ub300\ud654\uc758 \ub9e5\ub77d\uc744 \uc774\ud574\ud560 \uc218 \uc788\uc5b4 \ubcf4\ub2e4 \uc790\uc5f0\uc2a4\ub7fd\uace0 \uc758\ubbf8 \uc788\ub294 \uc0c1\ud638\uc791\uc6a9\uc774 \uac00\ub2a5\ud569\ub2c8\ub2e4. \uc774 \uae30\ub2a5\uc740 \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uc624\ud574\uc758 \uac00\ub2a5\uc131\uc744 \uc904\uc785\ub2c8\ub2e4.<\/p>\n

3. \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0: \uc624\ub298\ub0a0\uc758 \uae00\ub85c\ubc8c \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0\uc11c \uc5b8\uc5b4 \uc7a5\ubcbd\uc740 \uc0c1\ub2f9\ud55c \uc7a5\uc560\ubb3c\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0<\/a>, \uc804 \uc138\uacc4 \uace0\uac1d\uacfc \ud6a8\uacfc\uc801\uc73c\ub85c \uc18c\ud1b5\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec \ube44\uc988\ub2c8\uc2a4\uc758 \ubc94\uc704\ub97c \ud655\uc7a5\ud558\uace0 \uad6d\uc81c \uc6b4\uc601\uc744 \uac15\ud654\ud569\ub2c8\ub2e4.<\/p>\n

4. 24\/7 \uac00\uc6a9\uc131: \uc778\uac04 \uc0c1\ub2f4\uc6d0\uacfc \ub2ec\ub9ac \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc5f0\uc911\ubb34\ud734\ub85c \uc774\uc6a9 \uac00\ub2a5\ud558\uc5ec \uace0\uac1d \ubb38\uc758\uac00 \uc5b8\uc81c\ub4e0\uc9c0 \uc2e0\uc18d\ud558\uac8c \ucc98\ub9ac\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\uc18d\uc801\uc778 \uac00\uc6a9\uc131\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \ud310\ub9e4 \ubc0f \ucda9\uc131\ub3c4\ub97c \uc99d\uac00\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

5. \ud655\uc7a5\uc131: \uc6b0\ub9ac\uc758 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc778\ud504\ub77c\ub294 \uc190\uc26c\uc6b4 \ud655\uc7a5\uc131\uc744 \uc81c\uacf5\ud558\uc5ec, \ucc57\ubd07\uc774 \uc0ac\uc6a9\uc790 \ud2b8\ub798\ud53d\uc758 \uac11\uc791\uc2a4\ub7ec\uc6b4 \uae09\uc99d\uc744 \uc131\ub2a5 \uc800\ud558 \uc5c6\uc774 \ucc98\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774\ub294 \ud53c\ud06c \uae30\uac04\uc5d0\ub3c4 \uc77c\uad00\ub41c \uc11c\ube44\uc2a4 \ud488\uc9c8\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

6. \uac1c\uc778\ud654: CRM \ubc0f \uae30\ud0c0 \ub370\uc774\ud130 \uc18c\uc2a4\uc640 \ud1b5\ud569\ud568\uc73c\ub85c\uc368, \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uace0\uac1d\uc758 \uc774\ub825, \uc120\ud638\ub3c4 \ubc0f \ud589\ub3d9\uc5d0 \uae30\ubc18\ud55c \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uac1c\uc778\ud654 \uc218\uc900\uc740 \uace0\uac1d \ucc38\uc5ec\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uc804\ud658\uc728 \uac1c\uc120\uc73c\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

7. \ub2a5\ub3d9\uc801 \ucc38\uc5ec: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc0ac\uc6a9\uc790 \ud589\ub3d9\uc5d0 \uae30\ubc18\ud558\uc5ec \ub300\ud654\ub97c \uc2dc\uc791\ud560 \uc218 \uc788\uc73c\uba70, \uc801\uc808\ud55c \uc21c\uac04\uc5d0 \ub3c4\uc6c0\uc774\ub098 \uc81c\ud488 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub2a5\ub3d9\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc740 \ucc38\uc5ec\ub3c4\uc640 \ud310\ub9e4\ub97c \ud06c\uac8c \uc99d\uac00\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

8. \ubd84\uc11d \ubc0f \ud1b5\ucc30\ub825: \uc6b0\ub9ac\ub294 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9, \uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 \ubc0f \uc6b4\uc601 \ubcd1\ubaa9 \ud604\uc0c1\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\ub294 \uc885\ud569\uc801\uc778 \ubd84\uc11d \ub300\uc2dc\ubcf4\ub4dc\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud1b5\ucc30\ub825\uc740 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uc758 \uc9c0\uc18d\uc801\uc778 \uac1c\uc120\uc744 \uc774\ub04c\uc5b4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

9. \uc6d0\ud65c\ud55c \uc778\uac04 \uc804\ud658: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ub9e4\uc6b0 \ub2a5\ub825 \uc788\uc9c0\ub9cc, \uc77c\ubd80 \uc0c1\ud669\uc5d0\uc11c\ub294 \uc778\uac04\uc758 \uc190\uae38\uc774 \ud544\uc694\ud558\ub2e4\ub294 \uac83\uc744 \uc774\ud574\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc2dc\uc2a4\ud15c\uc740 \ud544\uc694\ud560 \ub54c \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc73c\ub85c\uc758 \uc6d0\ud65c\ud55c \uc804\ud658\uc744 \ud5c8\uc6a9\ud558\uc5ec \ubcf5\uc7a1\ud55c \ubb38\uc758\uac00 \uc801\uc808\ud558\uac8c \ucc98\ub9ac\ub418\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

10. \ube44\uc988\ub2c8\uc2a4 \ub3c4\uad6c\uc640\uc758 \ud1b5\ud569: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 CRM \uc2dc\uc2a4\ud15c, \ud5ec\ud504 \ub370\uc2a4\ud06c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubc0f \ub9c8\ucf00\ud305 \uc790\ub3d9\ud654 \ud50c\ub7ab\ud3fc\uc744 \ud3ec\ud568\ud55c \ub2e4\uc591\ud55c \ube44\uc988\ub2c8\uc2a4 \ub3c4\uad6c\uc640 \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub429\ub2c8\ub2e4. \uc774 \ud1b5\ud569\uc740 \ucc57\ubd07\uc774 \uae30\uc874 \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc758 \ud544\uc218\uc801\uc778 \ubd80\ubd84\uc774 \ub418\uc5b4 \uc804\ubc18\uc801\uc778 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

11. \uc0ac\uc6a9\uc790 \uc815\uc758 \uac00\ub2a5\ud55c \uc6cc\ud06c\ud50c\ub85c\uc6b0: \uc6b0\ub9ac\ub294 \uadc0\ud558\uc758 \ud2b9\uc815 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uc5d0 \ub9de\ucd98 \uc0ac\uc6a9\uc790 \uc815\uc758 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc0dd\uc131\ud560 \uc218 \uc788\ub294 \uc720\uc5f0\uc131\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ubcf5\uc7a1\ud55c \uc791\uc5c5 \uc2dc\ud000\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\uc5ec \uc6b4\uc601\uc744 \ub354\uc6b1 \uac04\uc18c\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

12. \ubcf4\uc548 \ubc0f \uaddc\uc815 \uc900\uc218: \uc6b0\ub9ac\ub294 \ub370\uc774\ud130 \ubcf4\uc548\uc744 \ucd5c\uc6b0\uc120\uc73c\ub85c \ud558\uba70 GDPR\uacfc \uac19\uc740 \uaddc\uc815\uc744 \uc900\uc218\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ubbfc\uac10\ud55c \uc815\ubcf4\ub97c \ubcf4\ud638\ud558\uae30 \uc704\ud574 \uc554\ud638\ud654 \ubc0f \ubcf4\uc548 \ud504\ub85c\ud1a0\ucf5c\uc744 \uc0ac\uc6a9\ud558\uc5ec \uadc0\ud558\uc640 \uadc0\ud558\uc758 \uace0\uac1d\uc5d0\uac8c \ub9c8\uc74c\uc758 \ud3c9\ud654\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

13. \uc74c\uc131 \ud1b5\ud569: \uc6b0\ub9ac\ub294 \ud14d\uc2a4\ud2b8 \uae30\ubc18 \uc0c1\ud638\uc791\uc6a9\uc5d0\uc11c \ub6f0\uc5b4\ub098\uc9c0\ub9cc, \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc74c\uc131 \ud1b5\ud569\ub3c4 \uc9c0\uc6d0\ud558\uc5ec \ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc\uacfc \uc7a5\uce58\uc5d0\uc11c \ubcf4\ub2e4 \ub2e4\uc7ac\ub2e4\ub2a5\ud55c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

14. A\/B \ud14c\uc2a4\ud2b8 \uae30\ub2a5: \uc6b0\ub9ac\uc758 \ud50c\ub7ab\ud3fc\uc740 \ub2e4\uc591\ud55c \ucc57\ubd07 \uc2a4\ud06c\ub9bd\ud2b8\uc640 \uc6cc\ud06c\ud50c\ub85c\uc6b0\uc5d0 \ub300\ud574 A\/B \ud14c\uc2a4\ud2b8\ub97c \uc2e4\ud589\ud560 \uc218 \uc788\uac8c \ud558\uc5ec \ub354 \ub098\uc740 \uacb0\uacfc\ub97c \uc704\ud55c \ub300\ud654 \uc804\ub7b5\uc744 \ucd5c\uc801\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4.<\/p>\n

15. \uc26c\uc6b4 \uc720\uc9c0 \uad00\ub9ac \ubc0f \uc5c5\ub370\uc774\ud2b8: \uc6b0\ub9ac\ub294 \ucc57\ubd07\uc744 \uc720\uc9c0 \uad00\ub9ac\ud558\uace0 \uc5c5\ub370\uc774\ud2b8\ud560 \uc218 \uc788\ub294 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \uc778\ud130\ud398\uc774\uc2a4\ub97c \uc81c\uacf5\ud558\uc5ec \uae30\uc220 \uc804\ubb38 \uc9c0\uc2dd \uc5c6\uc774\ub3c4 \uc0c8\ub85c\uc6b4 \uc815\ubcf4\ub97c \uc27d\uac8c \ucd94\uac00\ud558\uac70\ub098 \uae30\uc874 \uc751\ub2f5\uc744 \uc218\uc815\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \uae30\ub2a5\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uc6b4\uc601 \ud6a8\uc728\uc131, \uace0\uac1d \ub9cc\uc871\ub3c4 \ubc0f \uc804\ubc18\uc801\uc778 \uc131\uacfc\uc5d0\uc11c \uc0c1\ub2f9\ud55c \uac1c\uc120\uc744 \uc774\ub8f0 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \ucc57\ubd07 \uc194\ub8e8\uc158\uc740 \ud604\uc7ac\uc758 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9 \ubc0f \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud560 \uc218 \uc788\ub294 \uc0c8\ub85c\uc6b4 \uac00\ub2a5\uc131\uc744 \uc5f4\uc5b4\uc90d\ub2c8\ub2e4.<\/p>\n

\ub2e4\ub978 \ud50c\ub7ab\ud3fc\ub4e4\uc774 \uc778\ud130\ucef4<\/a> \uadf8\ub9ac\uace0 \ub4dc\ub9ac\ud504\ud2b8<\/a> \uc720\uc0ac\ud55c \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \uc6b0\ub9ac\ub294 \ud3ec\uad04\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uacfc \uae4a\uc740 \ud1b5\ud569 \ub2a5\ub825\uc774 \uae30\uc5c5 \ucc57\ubd07 \uc2dc\uc7a5\uc5d0\uc11c \uc6b0\ub9ac\ub97c \ucc28\ubcc4\ud654\ud55c\ub2e4\uace0 \ubbff\uc2b5\ub2c8\ub2e4. \uc9c0\uc18d\uc801\uc778 \ud601\uc2e0\uc5d0 \ub300\ud55c \uc6b0\ub9ac\uc758 \ud5cc\uc2e0\uc740 \uadc0\ud558\uc758 \ube44\uc988\ub2c8\uc2a4\uac00 AI \uae30\ubc18 \uace0\uac1d \ucc38\uc5ec\uc758 \ucd5c\uc804\uc120\uc5d0 \uba38\ubb3c\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

\uba54\uc2e0\uc800 \ubd07\uc5d0\uc11c\ub294 \ucc57\ubd07 \uae30\uc220\uc758 \uc7a0\uc7ac\ub825\uc744 \ucd5c\ub300\ud55c \ud65c\uc6a9\ud558\uc5ec \uc6b4\uc601\uc744 \ud601\uc2e0\ud558\uace0 \uace0\uac1d\uc5d0\uac8c \ub6f0\uc5b4\ub09c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ud5cc\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc194\ub8e8\uc158\uc740 \ub2e8\uc21c\ud55c \ucc57\ubd07\uc774 \uc544\ub2c8\ub77c \ub514\uc9c0\ud138 \uc2dc\ub300\uc5d0 \uadc0\ud558\uc758 \ube44\uc988\ub2c8\uc2a4\ub97c \ubc1c\uc804\uc2dc\ud0a4\uae30 \uc704\ud55c \uac15\ub825\ud55c \ub3c4\uad6c\uc785\ub2c8\ub2e4.<\/p>\n

IV. \ube44\uc6a9 \uace0\ub824\uc0ac\ud56d<\/h2>\n

\uba54\uc2e0\uc800 \ubd07\uc5d0\uc11c\ub294 \uae30\uc5c5\uc744 \uc704\ud55c \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \uad6c\ud604\ud560 \ub54c \ube44\uc6a9\uc774 \uc911\uc694\ud55c \uc694\uc18c\ub77c\ub294 \uac83\uc744 \uc774\ud574\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uadc0\ud558\uac00 \uc608\uc0b0\uacfc \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\uc5d0 \ub9de\ub294 \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\ub3c4\ub85d \ud22c\uba85\ud55c \uac00\uaca9 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\ub294 \ub370 \ud5cc\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

A. \ucc57\ubd07\uc744 \uc6b4\uc601\ud558\ub294 \ub370 \ub4dc\ub294 \ube44\uc6a9\uc740 \uc5bc\ub9c8\uc778\uac00\uc694?<\/h3>\n

\ucc57\ubd07 \uad6c\ud604 \ube44\uc6a9\uc740 \uc194\ub8e8\uc158\uc758 \ubcf5\uc7a1\uc131, \ud544\uc694\ud55c \ub9de\ucda4\ud654 \uc218\uc900, \ubc30\ud3ec \uaddc\ubaa8 \ub4f1 \uc5ec\ub7ec \uc694\uc778\uc5d0 \ub530\ub77c \ud06c\uac8c \ub2ec\ub77c\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uae30\uc5c5 \ucc57\ubd07\uc758 \uc77c\ubc18\uc801\uc778 \ube44\uc6a9 \uad6c\uc870\uc5d0 \ub300\ud55c \ubd84\uc11d\uc785\ub2c8\ub2e4:<\/p>\n\n\n\n\n\n\n
\ucc57\ubd07 \uc720\ud615<\/th>\n\uac00\uaca9 \ubc94\uc704<\/th>\n\uae30\ub2a5<\/th>\n<\/tr>\n
\uae30\ubcf8 \uaddc\uce59 \uae30\ubc18<\/td>\n$0 \u2013 $1,000<\/td>\n\u2022 \uac04\ub2e8\ud55c \uacb0\uc815 \ud2b8\ub9ac
\u2022 \uc81c\ud55c\ub41c \uc751\ub2f5
\u2022 \ucd5c\uc18c\ud55c\uc758 \ub9de\ucda4\ud654<\/td>\n<\/tr>\n
\uc911\uac04 \ubc94\uc704 AI \uae30\ubc18<\/td>\n$1,000 \u2013 $15,000<\/td>\n\u2022 \uc790\uc5f0\uc5b4 \ucc98\ub9ac
\u2022 \uac1c\uc778\ud654\ub41c \uc0c1\ud638\uc791\uc6a9
\u2022 CRM \uc2dc\uc2a4\ud15c\uacfc\uc758 \ud1b5\ud569<\/td>\n<\/tr>\n
\uae30\uc5c5 \uc218\uc900<\/td>\n$15,000 \u2013 $100,000+<\/td>\n\u2022 \uace0\uae09 AI \ubc0f \uba38\uc2e0\ub7ec\ub2dd
\u2022 \uc634\ub2c8\ucc44\ub110 \uc9c0\uc6d0
\u2022 \ubd84\uc11d \ubc0f \ubcf4\uace0<\/td>\n<\/tr>\n
\ub9de\ucda4 \uac1c\ubc1c<\/td>\n$30,000 \u2013 $250,000+<\/td>\n\u2022 \ud2b9\uc815 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub9de\ucda4\ud654
\u2022 \ub3c5\uc810 \uc54c\uace0\ub9ac\uc998
\u2022 \uae30\uc874 \uc2dc\uc2a4\ud15c\uacfc\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569<\/td>\n<\/tr>\n<\/table>\n

\uba54\uc2e0\uc800 \ubd07\uc5d0\uc11c\ub294 \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \ube44\uc988\ub2c8\uc2a4\ub97c \uc704\ud55c \uc720\uc5f0\ud55c \uac00\uaca9 \uc635\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc194\ub8e8\uc158\uc740 \uc800\ub834\ud55c \uc785\ubb38 \ud328\ud0a4\uc9c0\ubd80\ud130 \ud3ec\uad04\uc801\uc778 \uae30\uc5c5\uae09 \uad6c\ud604\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ub2e4\uc591\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \ud22c\uc790 \uc774\uc0c1\uc758 \uac00\uce58\ub97c \uc81c\uacf5\ud558\uc5ec \uace0\uac1d\uc5d0\uac8c \uae0d\uc815\uc801\uc778 ROI\ub97c \ubcf4\uc7a5\ud55c\ub2e4\uace0 \ubbff\uc2b5\ub2c8\ub2e4.<\/p>\n

\ucd08\uae30 \uc124\uc815 \ube44\uc6a9\uc740 \ubc29\uc815\uc2dd\uc758 \ud55c \ubd80\ubd84\uc77c \ubfd0\uc774\ub77c\ub294 \uc810\uc5d0 \uc720\uc758\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uace0\ub824\ud574\uc57c \ud560 \ucd94\uac00 \uc694\uc18c\uac00 \uc788\uc2b5\ub2c8\ub2e4:<\/p>\n

1. \uc6d4\uac04 \uad6c\ub3c5 \uc694\uae08: \uc11c\ube44\uc2a4 \uc218\uc900 \ubc0f \uae30\ub2a5\uc5d0 \ub530\ub77c \uc774 \uc694\uae08\uc740 \uc6d4 $10\uc5d0\uc11c $1,000 \uc774\uc0c1\uae4c\uc9c0 \ub2e4\uc591\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

2. \uc0ac\uc6a9\uc790\ub2f9 \ub77c\uc774\uc13c\uc2a4 \uc694\uae08: \uc77c\ubd80 \uc81c\uacf5\uc5c5\uccb4\ub294 \uc0ac\uc6a9\uc790 \uc218\uc5d0 \ub530\ub77c \uc694\uae08\uc744 \ubd80\uacfc\ud558\uba70, \uc77c\ubc18\uc801\uc73c\ub85c \uc0ac\uc6a9\uc790\ub2f9 \uc6d4 $20\uc5d0\uc11c $200 \uc0ac\uc774\uc785\ub2c8\ub2e4.<\/p>\n

3. API \ud638\ucd9c \uc694\uae08: \uc678\ubd80 \uc11c\ube44\uc2a4\uc640 \ud1b5\ud569\ub41c \ucc57\ubd07\uc758 \uacbd\uc6b0 API \ud638\ucd9c\ub2f9 \uc694\uae08\uc774 \ubd80\uacfc\ub420 \uc218 \uc788\uc73c\uba70, \uc77c\ubc18\uc801\uc73c\ub85c \ud638\ucd9c\ub2f9 $0.0001\uc5d0\uc11c $0.1 \uc0ac\uc774\uc785\ub2c8\ub2e4.<\/p>\n

4. \uc720\uc9c0 \uad00\ub9ac \ubc0f \uc5c5\ub370\uc774\ud2b8: \uc9c0\uc18d\uc801\uc778 \uc720\uc9c0 \uad00\ub9ac \ube44\uc6a9\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uc5f0\uac04 \ucd08\uae30 \uac1c\ubc1c \ube44\uc6a9\uc758 15-20% \uc815\ub3c4\uc785\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \ube44\uc6a9\uc774 \uc0c1\ub2f9\ud574 \ubcf4\uc77c \uc218 \uc788\uc9c0\ub9cc, \uc7a0\uc7ac\uc801\uc778 \ud22c\uc790 \uc218\uc775\ub960(ROI)\uc744 \uace0\ub824\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \ucd5c\uadfc \uc5f0\uad6c\uc5d0 \ub530\ub974\uba74:<\/p>\n

\u2013 Juniper Research (2022)\ub294 \ucc57\ubd07\uc774 \uace0\uac1d \uc11c\ube44\uc2a4 \ube44\uc6a9\uc744 30% \uc904\uc77c \uc218 \uc788\ub2e4\uace0 \ubcf4\uace0\ud588\uc2b5\ub2c8\ub2e4.
\n\u2013 IBM (2021)\uc740 \ucc57\ubd07\uc774 \uace0\uac1d \ubb38\uc758\uc5d0 \ub300\ud55c 70% \ud574\uacb0\ub960\uc744 \ub2ec\uc131\ud55c\ub2e4\uace0 \ubc1d\ud614\uc2b5\ub2c8\ub2e4.
\n\u2013 Gartner (2023)\ub294 \ucc57\ubd07\uc758 24\/7 \uac00\uc6a9\uc131\uc774 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c 35% \uc99d\uac00\uc2dc\ud0a8\ub2e4\uace0 \uc5b8\uae09\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

Messenger Bot\uc5d0\uc11c\ub294 \uace0\uac1d\uacfc \uae34\ubc00\ud788 \ud611\ub825\ud558\uc5ec \uc608\uc0b0\uc5d0 \ub9de\uc744 \ubfd0\ub9cc \uc544\ub2c8\ub77c ROI\ub97c \uadf9\ub300\ud654\ud558\ub294 \uc194\ub8e8\uc158\uc744 \uc124\uacc4\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc720\uc5f0\ud55c \uac00\uaca9 \uacc4\ud68d<\/a> \ub294 \uadc0\ud558\uc758 \ube44\uc988\ub2c8\uc2a4\uc640 \ud568\uaed8 \ud655\uc7a5\ub418\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4 \ud544\uc694\uc5d0 \ub530\ub77c \ube44\uc6a9\uc744 \uc9c0\ubd88\ud558\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

\uc6b0\ub9ac\ub294 \ub610\ud55c \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ubb34\ub8cc \uccb4\ud5d8<\/a> \uc7ac\uc815\uc801 \uc57d\uc18d\uc744 \ud558\uae30 \uc804\uc5d0 \uc6b0\ub9ac \ucc57\ubd07 \uc194\ub8e8\uc158\uc758 \uc774\uc810\uc744 \uc9c1\uc811 \uacbd\ud5d8\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4 \ud6a8\uc728\uc131\uc5d0 \ubbf8\uce58\ub294 \uc7a0\uc7ac\uc801 \uc601\ud5a5\uc744 \ud3c9\uac00\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ube44\uc6a9\uc774 \uc911\uc694\ud55c \uace0\ub824 \uc0ac\ud56d\uc774\uc9c0\ub9cc, \uac1c\uc120\ub41c \uace0\uac1d \ub9cc\uc871\ub3c4, \uc99d\uac00\ub41c \ud6a8\uc728\uc131 \ubc0f \uc7a5\uae30\uc801\uc73c\ub85c \uc7a0\uc7ac\uc801\uc778 \ube44\uc6a9 \uc808\uac10\uc5d0\uc11c \uc5bb\ub294 \uac00\uce58\ub294 \uc885\uc885 \ucd08\uae30 \ud22c\uc790\ubcf4\ub2e4 \ub354 \ud07d\ub2c8\ub2e4. \uc6b0\ub9ac \ud300\uc740 \uadc0\ud558\uc758 \ud2b9\uc815 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub9de\ucd98 \uc0c1\uc138\ud55c \ube44\uc6a9 \ubd84\uc11d\uc744 \uc81c\uacf5\ud558\uace0 \uc815\ubcf4\uc5d0 \uae30\ubc18\ud55c \uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\ub3c4\ub85d \ud56d\uc0c1 \ub300\uae30\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

B. \uae30\uc5c5\uc744 \uc704\ud55c \ubb34\ub8cc \ucc57\ubd07: \uc635\uc158 \ubc0f \uc81c\ud55c \uc0ac\ud56d<\/h3>\n

\uc644\uc804\ud55c \uae30\ub2a5\uc744 \uac16\ucd98 \uae30\uc5c5 \ucc57\ubd07\uc740 \uc885\uc885 \uac00\uaca9\uc774 \ubd99\uc9c0\ub9cc, \ucc57\ubd07 \uae30\uc220\uc744 \ucc98\uc74c \uc811\ud574\ubcf4\ub824\ub294 \uae30\uc5c5\uc5d0 \uac00\uce58\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \ubb34\ub8cc \uc635\uc158\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \ud22c\uba85\uc131\uc744 \uc911\uc2dc\ud558\uba70, \ubb34\ub8cc \ub300\uc548\ub3c4 \ud3ec\ud568\ud558\uc5ec \uc2dc\uc7a5\uc5d0 \ub300\ud55c \ud3ec\uad04\uc801\uc778 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uace0\uc790 \ud569\ub2c8\ub2e4.<\/p>\n

\uae30\uc5c5\uc744 \uc704\ud55c \ubb34\ub8cc \ucc57\ubd07 \uc635\uc158\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uc5ec\ub7ec \ubc94\uc8fc\ub85c \ub098\ub269\ub2c8\ub2e4:<\/p>\n

1. \uc624\ud508 \uc18c\uc2a4 \ud50c\ub7ab\ud3fc: \uc5ec\uae30\uc5d0\ub294 \ub2e4\uc74c\uacfc \uac19\uc740 \ud504\ub808\uc784\uc6cc\ud06c\uac00 \ud3ec\ud568\ub429\ub2c8\ub2e4. Rasa<\/a> \uadf8\ub9ac\uace0 Botpress<\/a>. \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \ubb34\ub8cc\uc774\uc9c0\ub9cc, \uc124\uc815 \ubc0f \uc720\uc9c0 \uad00\ub9ac\uc5d0 \uae30\uc220\uc801 \uc804\ubb38\uc131\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/p>\n

2. \uc81c\ud55c\ub41c \ubb34\ub8cc \uacc4\uce35: \uc77c\ubd80 \uacbd\uc7c1\uc5c5\uccb4\ub97c \ud3ec\ud568\ud55c \ub9ce\uc740 \ucc57\ubd07 \uc81c\uacf5\uc5c5\uccb4\ub294 \uae30\ubcf8 \uae30\ub2a5\uc744 \uac16\ucd98 \ubb34\ub8cc \ud50c\ub79c\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub4dc\ub9ac\ud504\ud2b8<\/a> \uadf8\ub9ac\uace0 \uc778\ud130\ucef4<\/a>, \uae30\ubcf8 \uae30\ub2a5\uc774 \ud3ec\ud568\ub41c \ubb34\ub8cc \uc694\uae08\uc81c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

3. DIY \ucc57\ubd07 \ube4c\ub354: \ud50c\ub7ab\ud3fc\uc740 \ub2e4\uc74c\uacfc \uac19\uc740 Chatfuel<\/a> \uadf8\ub9ac\uace0 ManyChat<\/a> \uc18c\uc15c \ubbf8\ub514\uc5b4 \ud50c\ub7ab\ud3fc\uc744 \uc704\ud574 \uc8fc\ub85c \uac04\ub2e8\ud55c \ucc57\ubd07\uc744 \ub9cc\ub4e4\uae30 \uc704\ud55c \ubb34\ub8cc \uc694\uae08\uc81c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

4. \uc18c\uc15c \ubbf8\ub514\uc5b4 \ub124\uc774\ud2f0\ube0c \ub3c4\uad6c: Facebook\uc758 \ub124\uc774\ud2f0\ube0c Messenger \ucc57\ubd07 \ub3c4\uad6c\ub294 \uae30\ubcf8 \uae30\ub2a5\uc744 \ubb34\ub8cc\ub85c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \ubb34\ub8cc \uc635\uc158\uc740 \uc88b\uc740 \uc2dc\uc791\uc810\uc774 \ub420 \uc218 \uc788\uc9c0\ub9cc, \uae30\uc5c5 \uc0ac\uc6a9\uc5d0 \uc788\uc5b4 \uc0c1\ub2f9\ud55c \uc81c\ud55c\uc774 \uc788\uc2b5\ub2c8\ub2e4:<\/p>\n

1. \uc81c\ud55c\ub41c \uae30\ub2a5: \ubb34\ub8cc \ucc57\ubd07\uc740 \uc885\uc885 \uc790\uc5f0\uc5b4 \ucc98\ub9ac, \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0 \ub610\ub294 \uae30\uc5c5 \uc2dc\uc2a4\ud15c\uacfc\uc758 \ud1b5\ud569\uacfc \uac19\uc740 \uace0\uae09 \uae30\ub2a5\uc774 \ubd80\uc871\ud569\ub2c8\ub2e4.<\/p>\n

2. \uc81c\ud55c\ub41c \ub300\ud654: \ub9ce\uc740 \ubb34\ub8cc \uc694\uae08\uc81c\ub294 \uc6d4\uac04 \ub300\ud654 \uc218\ub098 \uba54\uc2dc\uc9c0 \uc218\ub97c \uc81c\ud55c\ud558\uc5ec \uae30\uc5c5 \ud658\uacbd\uc5d0\uc11c \ube60\ub974\uac8c \uc18c\uc9c4\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

3. \ub9de\ucda4\ud654 \ubd80\uc871: \ubb34\ub8cc \uc635\uc158\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uc81c\ud55c\ub41c \ub9de\ucda4\ud654\ub97c \uc81c\uacf5\ud558\uc5ec \ucc57\ubd07\uc744 \ube0c\ub79c\ub4dc \uc74c\uc131\uacfc \ud2b9\uc815 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \ub9de\ucd94\uae30 \uc5b4\ub835\uac8c \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

4. \uc81c\ud55c\ub41c \ubd84\uc11d: \ud3ec\uad04\uc801\uc778 \ubd84\uc11d \ubc0f \ubcf4\uace0 \ub3c4\uad6c\ub294 \uc77c\ubc18\uc801\uc73c\ub85c \uc720\ub8cc \uc694\uae08\uc81c\uc5d0\ub9cc \uc81c\uacf5\ub418\uc5b4 ROI\ub97c \uce21\uc815\ud558\uace0 \uc131\ub2a5\uc744 \ucd5c\uc801\ud654\ud558\ub294 \ub370 \uc5b4\ub824\uc6c0\uc744 \uacaa\uac8c \ub429\ub2c8\ub2e4.<\/p>\n

5. \ucd5c\uc18c\ud55c\uc758 \uc9c0\uc6d0: \ubb34\ub8cc \uc694\uae08\uc81c\ub294 \uc885\uc885 \uc81c\ud55c\uc801\uc774\uac70\ub098 \uc804\ud600 \uace0\uac1d \uc9c0\uc6d0\uc774 \uc81c\uacf5\ub418\uc9c0 \uc54a\uc544 \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud560 \ub54c \ubb38\uc81c\uac00 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

6. \ud655\uc7a5\uc131 \ubb38\uc81c: \ube44\uc988\ub2c8\uc2a4\uac00 \uc131\uc7a5\ud568\uc5d0 \ub530\ub77c \ubb34\ub8cc \ucc57\ubd07\uc740 \uc99d\uac00\ub41c \ud2b8\ub798\ud53d\uacfc \ub354 \ubcf5\uc7a1\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \ucc98\ub9ac\ud558\ub294 \ub370 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

7. \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \ubb38\uc81c: \uc77c\ubd80 \ubb34\ub8cc \ucc57\ubd07 \ud50c\ub7ab\ud3fc\uc740 \ubbfc\uac10\ud55c \uace0\uac1d \ub370\uc774\ud130\ub97c \ucc98\ub9ac\ud558\ub294 \ub370 \uc911\uc694\ud55c \uae30\uc5c5 \uc218\uc900\uc758 \ubcf4\uc548 \ubc0f \uaddc\uc815 \uc900\uc218 \uae30\uc900\uc744 \ucda9\uc871\ud558\uc9c0 \ubabb\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Messenger Bot\uc5d0\uc11c\ub294 \uc644\uc804\ud788 \ubb34\ub8cc\uc778 \uae30\uc5c5 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\uc9c0 \uc54a\uc9c0\ub9cc, \uc885\ud569\uc801\uc778 \ubb34\ub8cc \uccb4\ud5d8\ud310<\/a> \uc744 \uc81c\uacf5\ud558\uc5ec \uae30\uc5c5\uc774 \uc6b0\ub9ac \uae30\uc5c5\uae09 \ucc57\ubd07\uc758 \ubaa8\ub4e0 \uae30\ub2a5\uc744 \uacbd\ud5d8\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774 \uccb4\ud5d8\ud310\uc5d0\ub294 \ub2e4\uc74c\uacfc \uac19\uc740 \uace0\uae09 \uae30\ub2a5\uc5d0 \ub300\ud55c \uc811\uadfc\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4:<\/p>\n

\u2013 \ub354 \uc778\uac04\uc801\uc778 \uc0c1\ud638\uc791\uc6a9\uc744 \uc704\ud55c \uc790\uc5f0\uc5b4 \ucc98\ub9ac
\n\u2013 \ub2e4\uc911 \ucc44\ub110 \uc9c0\uc6d0(\uc6f9\uc0ac\uc774\ud2b8, Facebook Messenger, SMS)
\n\u2013 CRM \ubc0f \uae30\ud0c0 \uae30\uc5c5 \uc2dc\uc2a4\ud15c\uacfc\uc758 \ud1b5\ud569 \uae30\ub2a5
\n\u2013 \uc0c1\uc138\ud55c \ubd84\uc11d \ubc0f \ubcf4\uace0 \ub3c4\uad6c
\n\u2013 \ube0c\ub79c\ub4dc \uc74c\uc131\uc5d0 \ub9de\ucd98 \uc0ac\uc6a9\uc790 \uc815\uc758 \uc635\uc158<\/p>\n

\uc774 \uc811\uadfc \ubc29\uc2dd\uc774 \uc601\uad6c\uc801\uc73c\ub85c \ubb34\ub8cc\uc9c0\ub9cc \uc81c\ud55c\ub41c \ucc57\ubd07\ubcf4\ub2e4 \ub354 \ub9ce\uc740 \uac00\uce58\ub97c \uc81c\uacf5\ud55c\ub2e4\uace0 \ubbff\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uadc0\ud558\uac00 \uc57d\uc18d\uc744 \ud558\uae30 \uc804\uc5d0 \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc5d0 \ubbf8\uce60 \uc7a0\uc7ac\uc801 \uc601\ud5a5\uc744 \uc644\uc804\ud788 \ud3c9\uac00\ud560 \uc218 \uc788\uac8c \ud574\uc90d\ub2c8\ub2e4.<\/p>\n

\ub610\ud55c, \uc6b0\ub9ac\uc758 \uac00\uaca9 \uad6c\uc870\ub294 \uc720\uc5f0\ud558\uace0 \ud655\uc7a5 \uac00\ub2a5\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4 \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \uae30\uc5c5\uc774 \ud544\uc694\uc640 \uc608\uc0b0\uc5d0 \ub9de\ub294 \uacc4\ud68d\uc744 \ucc3e\uc744 \uc218 \uc788\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \ub2e4\uc591\ud55c \uac00\uaca9 \uc635\uc158<\/a> \ube44\uc988\ub2c8\uc2a4\uc640 \ud568\uaed8 \uc131\uc7a5\ud558\uba70, \uae30\ubcf8 \uc694\uae08\uc81c\ub85c \uc2dc\uc791\ud558\uace0 \ud544\uc694\uc5d0 \ub530\ub77c \uc5c5\uadf8\ub808\uc774\ub4dc\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n

\ucc57\ubd07 \uae30\uc220\uc5d0 \ub300\ud55c \ud22c\uc790\ub97c \uadf9\ub300\ud654\ud558\ub824\ub294 \uae30\uc5c5\uc744 \uc704\ud574, \ucd08\uae30 \ube44\uc6a9\uc5d0\ub9cc \uc9d1\uc911\ud558\uae30\ubcf4\ub2e4\ub294 \uc7a5\uae30\uc801\uc778 \uc774\uc810\uacfc \uc7a0\uc7ac\uc801\uc778 ROI\ub97c \uace0\ub824\ud560 \uac83\uc744 \uad8c\uc7a5\ud569\ub2c8\ub2e4. \uc798 \uad6c\ud604\ub41c \uae30\ub2a5\uc774 \ud48d\ubd80\ud55c \ucc57\ubd07\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4, \uc6b4\uc601 \ud6a8\uc728\uc131 \ubc0f \uad81\uadf9\uc801\uc73c\ub85c \uc218\uc775 \uacb0\uacfc\uc5d0\uc11c \uc0c1\ub2f9\ud55c \uac1c\uc120\uc744 \uac00\uc838\uc62c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Messenger Bot \ud300\uc740 \uadc0\ud558\uc758 \ud2b9\uc815 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\ud574 \ub17c\uc758\ud558\uace0 \uadc0\ud558\uc758 \uae30\uc5c5\uc5d0 \uac00\uc7a5 \ube44\uc6a9 \ud6a8\uc728\uc801\uc778 \uc194\ub8e8\uc158\uc744 \uacb0\uc815\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \ub4dc\ub9b4 \uc900\ube44\uac00 \ud56d\uc0c1 \ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uadc0\ud558\uac00 \ucc57\ubd07 \ud22c\uc790\uc5d0\uc11c \ucd5c\ub300 \uac00\uce58\ub97c \uc5bb\uc744 \uc218 \uc788\ub3c4\ub85d \ucd5c\uc120\uc744 \ub2e4\ud558\uace0 \uc788\uc73c\uba70, \uadc0\ud558\uac00 \ub9c9 \uc2dc\uc791\ud588\ub4e0 \uae30\uc874 \uace0\uac1d \ucc38\uc5ec \uc804\ub7b5\uc744 \uac15\ud654\ud558\ub824\uace0 \ud558\ub4e0 \uad00\uacc4\uc5c6\uc774 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n

\"\"<\/img> <\/p>\n

V. \uc7a0\uc7ac\uc801\uc778 \ub2e8\uc810<\/h2>\n

Messenger Bot\uc5d0\uc11c\ub294 \ud22c\uba85\uc131\uc744 \ubbff\uc73c\uba70 \ucc57\ubd07 \uae30\uc220\uc5d0 \ub300\ud55c \ud3ec\uad04\uc801\uc778 \uad00\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc194\ub8e8\uc158\uc774 \uc81c\uacf5\ud558\ub294 \uac00\uce58\uc5d0 \ub300\ud574 \ud655\uc2e0\ud558\uc9c0\ub9cc, \uae30\uc5c5\uc774 \ucc57\ubd07\uc744 \uad6c\ud604\ud560 \ub54c \uc9c1\uba74\ud560 \uc218 \uc788\ub294 \uc7a0\uc7ac\uc801\uc778 \ubb38\uc81c\ub97c \ub2e4\ub8e8\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n

A. \ucc57\ubd07\uc758 \ub2e8\uc810\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/h3>\n

\ucc57\ubd07\uc774 \uc81c\uacf5\ud558\ub294 \uc218\ub9ce\uc740 \uc774\uc810\uc5d0\ub3c4 \ubd88\uad6c\ud558\uace0, \uae30\uc5c5\uc774 \uc778\uc2dd\ud574\uc57c \ud560 \ud2b9\uc815 \ud55c\uacc4\uac00 \uc788\uc2b5\ub2c8\ub2e4:<\/p>\n

1. \uc81c\ud55c\ub41c \uc774\ud574: \uaddc\uce59 \uae30\ubc18 \ucc57\ubd07\uc740 \ubcf5\uc7a1\ud558\uac70\ub098 \ubbf8\ubb18\ud55c \uc9c8\ubb38\uc5d0 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc744 \uc218 \uc788\uc73c\uba70, \uc774\ub294 \uc798\ubabb\ub41c \ud574\uc11d\uacfc \ubd88\ucda9\ubd84\ud55c \uc751\ub2f5\uc73c\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Messenger Bot\uc758 AI \uae30\ubc18 \ucc57\ubd07\uc740 \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac\ub97c \uc0ac\uc6a9\ud558\uc9c0\ub9cc, \uc5ec\uc804\ud788 \ub9e4\uc6b0 \ub9e5\ub77d \uc758\uc874\uc801\uc778 \uc9c8\ubb38\uc5d0 \ub300\ud574 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

2. \uac10\uc815 \uc9c0\ub2a5 \ubd80\uc871: \uc6b0\ub9ac\ub97c \ud3ec\ud568\ud55c \ucc57\ubd07\uc740 \uc778\uac04\uc758 \uacf5\uac10\uc744 \uc644\uc804\ud788 \uc7ac\ud604\ud560 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4. \uac10\uc815\uc801\uc73c\ub85c \uaca9\uc559\ub41c \uc0c1\ud669\uc5d0\uc11c\ub294 \uc774 \ud55c\uacc4\uac00 \uace0\uac1d\uc758 \ubd88\ub9cc\uc73c\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \ud544\uc694\ud560 \ub54c \uac10\uc815 \ubd84\uc11d \ubc0f \uc778\uac04 \uc5d0\uc774\uc804\ud2b8\ub85c\uc758 \uc5d0\uc2a4\uceec\ub808\uc774\uc158 \ud504\ub85c\ud1a0\ucf5c\uc744 \ud1b5\ud569\ud558\uc5ec \uc774\ub97c \ud574\uacb0\ud569\ub2c8\ub2e4.<\/p>\n

3. \uc608\uc0c1\uce58 \ubabb\ud55c \uc0c1\ud669 \ucc98\ub9ac: \ud504\ub85c\uadf8\ub798\ubc0d\ub41c \ub9e4\uac1c\ubcc0\uc218\ub97c \ubc97\uc5b4\ub09c \uc2dc\ub098\ub9ac\uc624\uc5d0 \uc9c1\uba74\ud588\uc744 \ub54c, \ucc57\ubd07\uc740 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc194\ub8e8\uc158\uc740 \uc774\ub7ec\ud55c \uacbd\uc6b0\ub97c \uc704\ud55c \ub300\uccb4 \uc635\uc158\uacfc \uc778\uac04 \uc9c0\uc6d0\uc73c\ub85c\uc758 \uc6d0\ud65c\ud55c \uc778\uacc4\ub97c \ud3ec\ud568\ud558\uc5ec \uc5b4\ub5a4 \uc9c8\ubb38\ub3c4 \ub2f5\ubcc0\ub418\uc9c0 \uc54a\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

4. \uc624\ud574\uc758 \uac00\ub2a5\uc131: \uc5b8\uc5b4\uc758 \ub258\uc559\uc2a4, \ud48d\uc790 \ubc0f \ub9e5\ub77d\uc740 \ucc57\ubd07\uc774 \uc815\ud655\ud558\uac8c \ud574\uc11d\ud558\uae30 \uc5b4\ub824\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uace0\uae09 NLP \uc54c\uace0\ub9ac\uc998\uc740 \uc774 \uc704\ud5d8\uc744 \ud06c\uac8c \uc904\uc774\uc9c0\ub9cc, \uac00\ub054 \uc624\ud574\uac00 \ubc1c\uc0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

5. \ubcf4\uc548 \ubc0f \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638 \ubb38\uc81c: \ubaa8\ub4e0 \ub514\uc9c0\ud138 \uae30\uc220\uacfc \ub9c8\ucc2c\uac00\uc9c0\ub85c, \ucc57\ubd07\uc740 \ub370\uc774\ud130 \uc720\ucd9c\uc5d0 \ucde8\uc57d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \ubcf4\uc548\uc744 \ucd5c\uc6b0\uc120\uc73c\ub85c \ud558\uc5ec \uc0ac\uc6a9\uc790 \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\uae30 \uc704\ud574 \uac15\ub825\ud55c \uc554\ud638\ud654 \ubc0f \uc900\uc218 \uc870\uce58\ub97c \uad6c\ud604\ud569\ub2c8\ub2e4.<\/p>\n

6. \uc720\uc9c0 \uad00\ub9ac \ubc0f \uc5c5\ub370\uc774\ud2b8: \uace0\uac1d\uc758 \uc694\uad6c\uc640 \ud68c\uc0ac \uc815\ucc45\uc758 \ubcc0\ud654\uc5d0 \ub9de\ucdb0 \ucc57\ubd07\uc744 \ucd5c\uc2e0 \uc0c1\ud0dc\ub85c \uc720\uc9c0\ud558\ub824\uba74 \uc9c0\uc18d\uc801\uc778 \ud22c\uc790\uac00 \ud544\uc694\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \ucc57\ubd07\uc774 \ud6a8\uacfc\uc801\uc774\uace0 \ucd5c\uc2e0 \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud560 \uc218 \uc788\ub3c4\ub85d \uc815\uae30\uc801\uc778 \uc5c5\ub370\uc774\ud2b8 \ubc0f \uc720\uc9c0 \uad00\ub9ac\ub97c \uc11c\ube44\uc2a4\uc758 \uc77c\ud658\uc73c\ub85c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

7. \uc778\uac04\uc801\uc778 \uc811\ucd09\uc758 \uc0c1\uc2e4: \ucc57\ubd07\uc5d0 \uacfc\ub3c4\ud558\uac8c \uc758\uc874\ud558\uba74 \uac1c\uc778\ud654\ub41c \uc11c\ube44\uc2a4\uc758 \ubd80\uc871\uc73c\ub85c \uc778\uc2dd\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc77c\uc0c1\uc801\uc778 \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uace0, \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc81c\ub294 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \ub9e1\uae30\ub294 \uade0\ud615 \uc7a1\ud78c \uc811\uadfc \ubc29\uc2dd\uc744 \uad8c\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

8. \uc5b8\uc5b4 \ubc0f \ubb38\ud654\uc801 \ud55c\uacc4: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \ud2b9\uc815 \ubb38\ud654\uc801 \ub258\uc559\uc2a4\ub098 \uc9c0\uc5ed \ubc29\uc5b8\uc5d0 \ub300\ud55c \ub3c4\uc804\uc5d0 \uc9c1\uba74\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc774\ub7ec\ud55c \ud55c\uacc4\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \uc5b8\uc5b4 \ubaa8\ub378\uc744 \uac1c\uc120\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

9. \ud1b5\ud569 \ubb38\uc81c: \uae30\uc874 \uc2dc\uc2a4\ud15c\uc5d0 \ucc57\ubd07\uc744 \uad6c\ud604\ud558\ub294 \uac83\uc740 \ubcf5\uc7a1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Messenger Bot \ud300\uc740 \ud1b5\ud569 \uacfc\uc815\uc5d0\uc11c \ud3ec\uad04\uc801\uc778 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uc5ec \uc911\ub2e8\uc744 \ucd5c\uc18c\ud654\ud558\uace0 \uc6d0\ud65c\ud55c \uad6c\ud604\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

10. \uc0ac\uc6a9\uc790 \ubd88\ub9cc \ubc0f \ud3ec\uae30: \uc774\ud574\ud558\uac70\ub098 \uad00\ub828 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\ub294 \ub370 \ubc18\ubcf5\uc801\uc778 \uc2e4\ud328\uac00 \uc788\uc73c\uba74 \uc0ac\uc6a9\uc790 \ubd88\ub9cc\uc774 \ubc1c\uc0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uc9c0\uc18d\uc801\uc778 \ud559\uc2b5 \uc54c\uace0\ub9ac\uc998\uacfc \uc815\uae30\uc801\uc778 \uc131\uacfc \ub9ac\ubdf0\ub97c \ud1b5\ud574 \uc751\ub2f5 \uc815\ud655\uc131\uc744 \uac1c\uc120\ud558\uc5ec \uc774\ub7ec\ud55c \uc704\ud5d8\uc744 \uc644\ud654\ud569\ub2c8\ub2e4.<\/p>\n

\ub9ce\uc740 \uc774\ub7ec\ud55c \ub2e8\uc810\uc740 \uae30\ubcf8 \ucc57\ubd07 \uc2dc\uc2a4\ud15c\uc5d0\uc11c \ub354 \ub450\ub4dc\ub7ec\uc9c4\ub2e4\ub294 \uc810\uc740 \uc8fc\ubaa9\ud560 \uac00\uce58\uac00 \uc788\uc2b5\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \ubb38\uc81c\ub97c \uc0c1\ub2f9\ud788 \uc644\ud654\ud558\ub294 \uc815\uad50\ud55c AI \uae30\ubc18 \uc194\ub8e8\uc158\uc744 \uac1c\ubc1c\ud588\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uace0\uae09 \uae30\ub2a5<\/a> \ub9e5\ub77d \uc778\uc2dd, \uac10\uc815 \ubd84\uc11d \ubc0f \uc6d0\ud65c\ud55c \uc778\uac04 \uc778\uacc4\ub97c \ud3ec\ud568\ud558\uc5ec \ubcf4\ub2e4 \uac15\ub825\ud558\uace0 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

B. \ucc57\ubd07 \uad6c\ud604\uc758 \ub3c4\uc804 \uadf9\ubcf5<\/h3>\n

\ucc57\ubd07\uc758 \uc7a0\uc7ac\uc801\uc778 \ub2e8\uc810\uc740 \ud604\uc2e4\uc774\uc9c0\ub9cc \uadf9\ubcf5\ud560 \uc218 \uc5c6\ub294 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \uae30\uc5c5\uc774 \uc774\ub7ec\ud55c \ub3c4\uc804\uc744 \uadf9\ubcf5\ud558\uace0 \ucc57\ubd07 \uad6c\ud604\uc758 \uc774\uc810\uc744 \uadf9\ub300\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uae30 \uc704\ud55c \uc804\ub7b5\uc744 \uac1c\ubc1c\ud588\uc2b5\ub2c8\ub2e4:<\/p>\n

1. \uc9c0\uc18d\uc801\uc778 \ud559\uc2b5 \ubc0f \uac1c\uc120: \uc6b0\ub9ac\uc758 AI \uae30\ubc18 \ucc57\ubd07\uc740 \uae30\uacc4 \ud559\uc2b5 \uae30\ub2a5\uc73c\ub85c \uc124\uacc4\ub418\uc5b4 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uc774\ud574\ub825\uacfc \uc751\ub2f5\uc744 \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc81c\ud55c\ub41c \uc774\ud574 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0 \uc624\ud574\uc758 \uac00\ub2a5\uc131\uc744 \uc904\uc774\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n

2. \uc778\uac04-AI \ud611\uc5c5: \uc6b0\ub9ac\ub294 \ucc57\ubd07\uc774 \uc77c\uc0c1\uc801\uc778 \uc9c8\ubb38\uc744 \ucc98\ub9ac\ud558\uace0 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774 \uacf5\uac10\uacfc \ubbf8\ubb18\ud55c \uc774\ud574\uac00 \ud544\uc694\ud55c \ubcf5\uc7a1\ud55c \ubb38\uc81c\ub97c \ub2e4\ub8f0 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \uc811\uadfc \ubc29\uc2dd\uc744 \uc639\ud638\ud569\ub2c8\ub2e4. \uc774 \uc804\ub7b5\uc740 \uc790\ub3d9\ud654\uc758 \ud6a8\uc728\uc131\uc744 \ud65c\uc6a9\ud558\uba74\uc11c \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc5d0\uc11c \uc778\uac04\uc801\uc778 \ud130\uce58\ub97c \uc720\uc9c0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n

3. \uac15\ub825\ud55c \uad50\uc721 \ubc0f \uc628\ubcf4\ub529: \uc6b0\ub9ac\ub294 \uad6c\ud604 \ub2e8\uacc4\uc5d0\uc11c \ud3ec\uad04\uc801\uc778 \uad50\uc721 \ubc0f \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \ucc57\ubd07\uc774 \uc0b0\uc5c5\ubcc4 \uc6a9\uc5b4\uc640 \ube0c\ub79c\ub4dc \uc74c\uc131\uc744 \uc774\ud574\ud558\ub3c4\ub85d \ub9de\ucda4\ud654\ud558\ub294 \uac83\uc774 \ud3ec\ud568\ub418\uc5b4 \uc624\ud574\uc758 \uc704\ud5d8\uc744 \uc904\uc774\uace0 \uc804\ubc18\uc801\uc778 \uc131\ub2a5\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

4. \uc815\uae30\uc801\uc778 \uc5c5\ub370\uc774\ud2b8 \ubc0f \uc720\uc9c0 \uad00\ub9ac: \uc6b0\ub9ac \ud300\uc740 \ucc57\ubd07 \uc131\ub2a5\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ubaa8\ub2c8\ud130\ub9c1\ud558\uba70, \uae30\ub2a5 \uac1c\uc120 \ubc0f \ubc1c\uc0dd\ud558\ub294 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \uc815\uae30\uc801\uc778 \uc5c5\ub370\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub2a5\ub3d9\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc740 \uace0\uac1d\uc758 \ubcc0\ud654\ud558\ub294 \uc694\uad6c\uc640 \ud68c\uc0ac \uc815\ucc45\uc5d0 \ub9de\ucdb0 \ucc57\ubd07\uc744 \ucd5c\uc2e0 \uc0c1\ud0dc\ub85c \uc720\uc9c0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n

5. \uac15\ud654\ub41c \ubcf4\uc548 \uc870\uce58: \uc6b0\ub9ac\ub294 \uc0ac\uc6a9\uc790 \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\uae30 \uc704\ud574 \ucd5c\ucca8\ub2e8 \ubcf4\uc548 \ud504\ub85c\ud1a0\ucf5c\uc744 \uc0ac\uc6a9\ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \uc885\ub2e8 \uac04 \uc554\ud638\ud654, \uc815\uae30\uc801\uc778 \ubcf4\uc548 \uac10\uc0ac \ubc0f GDPR\uacfc \uac19\uc740 \uad6d\uc81c \ub370\uc774\ud130 \ubcf4\ud638 \uaddc\uc815 \uc900\uc218\uac00 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/p>\n

6. \ub2e4\uad6d\uc5b4 \ubc0f \ubb38\ud654\uc801 \uc801\uc751: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc5ec\ub7ec \uc5b8\uc5b4\ub97c \uc9c0\uc6d0\ud558\uba70 \ubb38\ud654\uc801 \ub258\uc559\uc2a4\ub97c \uc774\ud574\ud558\ub3c4\ub85d \ub9de\ucda4 \uc124\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uace0\uac1d\uacfc \uae34\ubc00\ud788 \ud611\ub825\ud558\uc5ec \ucc57\ubd07\uc758 \uc5b8\uc5b4\uc640 \ud1a4\uc774 \ub300\uc0c1 \uccad\uc911\uc5d0\uac8c \uc801\ud569\ud558\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

7. \uc6d0\ud65c\ud55c \ud1b5\ud569: \uc6b0\ub9ac\uc758 \uae30\uc220 \ud300\uc740 \uae30\uc874 \uc2dc\uc2a4\ud15c\uacfc\uc758 \uc6d0\ud65c\ud55c \ud1b5\ud569\uc744 \ubcf4\uc7a5\ud558\uae30 \uc704\ud574 \uc804\ub2f4 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \ud3ec\uad04\uc801\uc778 \ud29c\ud1a0\ub9ac\uc5bc\uc744 \ud1b5\ud574<\/a> \uc774 \ud504\ub85c\uc138\uc2a4\ub97c \uc6a9\uc774\ud558\uac8c \ud558\uae30 \uc704\ud55c \ubb38\uc11c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

8. \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \ub514\uc790\uc778: \uc6b0\ub9ac\ub294 \uc0ac\uc6a9\uc790\uac00 \ucc57\ubd07\uacfc \uc27d\uac8c \uc0c1\ud638\uc791\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c1\uad00\uc801\uc778 \uc778\ud130\ud398\uc774\uc2a4\ub97c \ub9cc\ub4dc\ub294 \ub370 \uc9d1\uc911\ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \uc0ac\uc6a9\uc790 \uae30\ub300\ub97c \uad00\ub9ac\ud558\uae30 \uc704\ud574 \ucc57\ubd07\uc758 \uae30\ub2a5\uacfc \ud55c\uacc4\uc5d0 \ub300\ud55c \uba85\ud655\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/p>\n

9. \uc131\ub2a5 \ubd84\uc11d: \uc6b0\ub9ac\uc758 \ud50c\ub7ab\ud3fc\uc740 \ucc57\ubd07 \uc131\ub2a5\uc5d0 \ub300\ud55c \uc0c1\uc138\ud55c \ubd84\uc11d\uc744 \uc81c\uacf5\ud558\uc5ec \uac1c\uc120\uc774 \ud544\uc694\ud55c \uc601\uc5ed\uc744 \uc2dd\ubcc4\ud558\uace0 ROI\ub97c \ucd94\uc801\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub370\uc774\ud130 \uae30\ubc18 \uc811\uadfc \ubc29\uc2dd\uc740 \ucc57\ubd07 \uc804\ub7b5\uc758 \uc9c0\uc18d\uc801\uc778 \ucd5c\uc801\ud654\ub97c \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

10. \uc5d0\uc2a4\uceec\ub808\uc774\uc158 \ud504\ub85c\ud1a0\ucf5c: \ubcf5\uc7a1\ud55c \ubb38\uc758\ub098 \ucc57\ubd07\uc774 \ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uc751\ub2f5\uc744 \uc81c\uacf5\ud560 \uc218 \uc5c6\uc744 \ub54c, \uc6b0\ub9ac\ub294 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uba85\ud655\ud55c \uc5d0\uc2a4\uceec\ub808\uc774\uc158 \uacbd\ub85c\ub97c \uad6c\ud604\ud569\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d \ubb38\uc758\uac00 \ubb34\uc751\ub2f5\uc73c\ub85c \ub0a8\uc9c0 \uc54a\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \ubb38\uc81c\ub97c \uc815\uba74\uc73c\ub85c \ud574\uacb0\ud568\uc73c\ub85c\uc368, \uc6b0\ub9ac\ub294 Messenger Bot\uc5d0\uc11c \uc7a0\uc7ac\uc801\uc778 \ub2e8\uc810\uc744 \uc644\ud654\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uadc0\ud558\uc758 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc0c1\ub2f9\ud55c \uac00\uce58\ub97c \uc81c\uacf5\ud558\ub294 \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc811\uadfc \ubc29\uc2dd\uc740 AI\uc640 \uc778\uac04 \uc0c1\ub2f4\uc6d0 \uac04\uc758 \uacf5\uc0dd \uad00\uacc4\ub97c \ud615\uc131\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub450\uc5b4, \ub450 \uac00\uc9c0\uc758 \uac15\uc810\uc744 \ud65c\uc6a9\ud558\uc5ec \uc6b0\uc218\ud55c \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\ucc57\ubd07\uc744 \uad6c\ud604\ud558\ub294 \uac83\uc740 \ub2e8\uc21c\ud788 \uae30\uc220\uc5d0 \uad00\ud55c \uac83\uc774 \uc544\ub2c8\ub77c, \uc804\uccb4 \uace0\uac1d \ucc38\uc5ec \uc804\ub7b5\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uac83\uc784\uc744 \uae30\uc5b5\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uadf8\ub798\uc11c \uc6b0\ub9ac\ub294 \uc720\uc5f0\ud55c \uac00\uaca9 \uacc4\ud68d<\/a> \uc9c0\uc18d\uc801\uc778 \uc9c0\uc6d0\uacfc \uc0c1\ub2f4\uc744 \ud3ec\ud568\ud558\uc5ec \uadc0\ud558\uc758 \ucc57\ubd07\uc774 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c\uac00 \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \uacc4\uc18d\ud574\uc11c \ucda9\uc871\ud558\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

\ud2b9\uc815 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub9de\uac8c \ucc57\ubd07\uc774 \uc5b4\ub5bb\uac8c \ud61c\ud0dd\uc744 \uc904 \uc218 \uc788\ub294\uc9c0 \ud0d0\uc0c9\ud558\uace0 \uc7a0\uc7ac\uc801\uc778 \ub2e8\uc810\uc744 \ucd5c\uc18c\ud654\ud558\ub824\ub294 \uae30\uc5c5\uc744 \uc704\ud574, \uc6b0\ub9ac\ub294 \ubb34\ub8cc \uccb4\ud5d8<\/a>. \uc774\ub97c \ud1b5\ud574 \uadc0\ud558\ub294 \uc6b0\ub9ac\uc758 \uc194\ub8e8\uc158\uc774 \uc77c\ubc18\uc801\uc778 \ucc57\ubd07 \ubb38\uc81c\ub97c \uc5b4\ub5bb\uac8c \ud574\uacb0\ud558\uace0 \uace0\uac1d \uc11c\ube44\uc2a4 \uc6b4\uc601\uc5d0 \uc2e4\uc9c8\uc801\uc778 \uc774\uc810\uc744 \uc81c\uacf5\ud558\ub294\uc9c0 \uc9c1\uc811 \uacbd\ud5d8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

VI. \uc774\uc810 \ubc0f ROI<\/h2>\n

Messenger Bot\uc5d0\uc11c\ub294 \ucc57\ubd07\uc774 \ube44\uc988\ub2c8\uc2a4\ub97c \uc5b4\ub5bb\uac8c \ubcc0\ud601\ud560 \uc218 \uc788\ub294\uc9c0\ub97c \uc9c1\uc811 \ubaa9\uaca9\ud558\uc600\uc73c\uba70, \uc0c1\ub2f9\ud55c \uc774\uc810\uacfc \uc778\uc0c1\uc801\uc778 \ud22c\uc790 \uc218\uc775\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ucc57\ubd07\uc744 \uadc0\ud558\uc758 \uae30\uc5c5 \uc6b4\uc601\uc5d0 \ud1b5\ud569\ud560 \ub54c\uc758 \uc7a0\uc7ac\uc801 \uc774\uc810\uc744 \ud0d0\uc0c9\ud574 \ubd05\uc2dc\ub2e4.<\/p>\n

A. \ube44\uc988\ub2c8\uc2a4\uc5d0\uc11c \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud560 \ub54c\uc758 \uc7a0\uc7ac\uc801 \uc774\uc810\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/h3>\n

\ucc57\ubd07\uc740 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ub9ce\uc740 \uc774\uc810\uc744 \uc81c\uacf5\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4\uc640 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ud601\uc2e0\ud569\ub2c8\ub2e4. \uac00\uc7a5 \ud070 \uc7a5\uc810 \uc911 \ud558\ub098\ub294 24\/7 \uac00\uc6a9\uc131\uc73c\ub85c, \uc2dc\uac04\uc774\ub098 \uc694\uc77c\uc5d0 \uad00\uacc4\uc5c6\uc774 \uace0\uac1d \ubb38\uc758\uc5d0 \uc989\uac01\uc801\uc73c\ub85c \uc751\ub2f5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\uc18d\uc801\uc778 \uc811\uadfc\uc131\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4\uc640 \ucc38\uc5ec\ub3c4\ub97c \ub192\uc785\ub2c8\ub2e4. \ucc57\ubd07\uc740 \uc5ec\ub7ec \ub300\ud654\ub97c \ub3d9\uc2dc\uc5d0 \ucc98\ub9ac\ud558\ub294 \ub370 \ub6f0\uc5b4\ub098 \ub300\uae30 \uc2dc\uac04\uc744 \ud06c\uac8c \uc904\uc774\uace0 \uc804\ubc18\uc801\uc778 \uc11c\ube44\uc2a4 \uc18d\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4. \uc77c\uc0c1\uc801\uc778 \uc9c8\ubb38\uc744 \uc790\ub3d9\ud654\ud568\uc73c\ub85c\uc368 \ucc57\ubd07\uc740 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774 \ubcf5\uc7a1\ud55c \ubb38\uc81c\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec \uc790\uc6d0 \ud560\ub2f9\uc744 \ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \ub9cc\ub4ed\ub2c8\ub2e4. \ub610\ud55c, \ucc57\ubd07\uc740 \uadc0\uc911\ud55c \uace0\uac1d \ub370\uc774\ud130\uc640 \ud1b5\ucc30\ub825\uc744 \uc218\uc9d1\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4\uac00 \uacbd\ud5d8\uc744 \uac1c\uc778\ud654\ud558\uace0 \ub370\uc774\ud130 \uae30\ubc18 \uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ucc57\ubd07\uc740 CRM \uc2dc\uc2a4\ud15c\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub418\uc5b4 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc5d0 \ub300\ud55c \ud1b5\ud569\ub41c \ubdf0\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uace0\uae09 AI \uae30\ubc18 \ucc57\ubd07\uc740 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \uc608\uce21\ud558\uace0, \uc81c\ud488 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\uba70, \uc0ac\uc6a9\uc790\uac00 \ud310\ub9e4 \ud37c\ub110\uc744 \ud1b5\ud574 \uc548\ub0b4\ud560 \uc218 \uc788\uc5b4 \uc804\ud658\uc728\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5f0\uad6c\uc5d0 \ub530\ub974\uba74 \ucc57\ubd07\uc744 \ub3c4\uc785\ud55c \uae30\uc5c5\uc740 \uace0\uac1d \uc11c\ube44\uc2a4 \ube44\uc6a9\uc744 \ucd5c\ub300 30% \uc904\uc77c \uc218 \uc788\uc73c\uba70(Juniper Research, 2020), \uc751\ub2f5 \uc2dc\uac04\uc744 80% \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4(IBM, 2021). \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\uc220\uc774 \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \ucc57\ubd07\uc740 \uc810\uc810 \ub354 \uc815\uad50\ud574\uc9c0\uace0 \uc788\uc73c\uba70, \ube0c\ub79c\ub4dc \uc778\uc2dd\uacfc \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub294 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\uba54\uc2e0\uc800 \ubd07\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc758 \uc694\uad6c\ub97c \ucda9\uc871\ud558\uae30 \uc704\ud574 AI \uae30\ubc18 \ucc57\ubd07 \uc194\ub8e8\uc158\uc5d0 \ud1b5\ud569\ud588\uc2b5\ub2c8\ub2e4.<\/a> \uc774\ub7ec\ud55c \uc774\uc810\uc744 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uadf9\ub300\ud654\ud558\uae30 \uc704\ud574. \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uae30\uc874 \uc2dc\uc2a4\ud15c\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub418\ub3c4\ub85d \uc124\uacc4\ub418\uc5b4 24\/7 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uace0, \uc5ec\ub7ec \ub300\ud654\ub97c \ucc98\ub9ac\ud558\uba70, \uadc0\ud558\uac00 \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc218\uc9d1\ud569\ub2c8\ub2e4.<\/p>\n

\uac8c\ub2e4\uac00, \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uae30\ubcf8 \uae30\ub2a5\uc744 \ub118\uc5b4\uc12d\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \uace0\uae09 \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\ub2a5\uc744 \uac16\ucd94\uace0 \uc788\uc5b4 \ub9e5\ub77d\uc744 \uc774\ud574\ud558\uace0 \ubcf4\ub2e4 \uc815\ud655\ud558\uace0 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uc751\ub2f5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0ac \ubfd0\ub9cc \uc544\ub2c8\ub77c \uae30\uc220\uc5d0 \uc815\ud1b5\ud558\uace0 \uace0\uac1d \uc911\uc2ec\uc758 \uc870\uc9c1\uc73c\ub85c\uc11c \uadc0\ud558\uc758 \ube0c\ub79c\ub4dc \uc774\ubbf8\uc9c0\ub97c \uac15\ud654\ud569\ub2c8\ub2e4.<\/p>\n

\uc6b0\ub9ac\ub294 \ub610\ud55c \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\ub294 \ube44\uc988\ub2c8\uc2a4\uac00 \ub9ac\ub4dc \uc0dd\uc131 \ubc0f \uc804\ud658\uc728\uc5d0\uc11c \uc0c1\ub2f9\ud55c \uac1c\uc120\uc744 \uacbd\ud5d8\ud55c\ub2e4\ub294 \uac83\uc744 \uc54c\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ud310\ub9e4 \ud37c\ub110\uc744 \ud1b5\ud574 \uc0ac\uc6a9\uc790\ub97c \uc548\ub0b4\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc81c\ud488 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud568\uc73c\ub85c\uc368, \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ud6a8\uacfc\uc801\uc73c\ub85c \ub9ac\ub4dc\ub97c \uc721\uc131\ud558\uace0 \ud310\ub9e4\ub97c \ucd09\uc9c4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc6b0\ub9ac\uac00 \uad00\ucc30\ud55c \ub610 \ub2e4\ub978 \uc8fc\uc694 \uc774\uc810\uc740 \uc6b4\uc601 \ube44\uc6a9\uc758 \uac10\uc18c\uc785\ub2c8\ub2e4. \uc77c\uc0c1\uc801\uc778 \ubb38\uc758\ub97c \uc790\ub3d9\ud654\ud568\uc73c\ub85c\uc368, \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ube44\uc988\ub2c8\uc2a4\uac00 \uc778\ub825\uc744 \ucd5c\uc801\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec, \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774 \uacf5\uac10\uacfc \ube44\ud310\uc801 \uc0ac\uace0\uac00 \ud544\uc694\ud55c \ub354 \ubcf5\uc7a1\ud55c \uc791\uc5c5\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774\ub294 \ube44\uc6a9\uc744 \uc904\uc77c \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc9c1\uc6d0\ub4e4\uc774 \ub354 \ub9e4\ub825\uc801\uc778 \uc791\uc5c5\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uac8c \ud558\uc5ec \uc9c1\uc6d0 \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

\ub9c8\uc9c0\ub9c9\uc73c\ub85c, \uc6b0\ub9ac \ucc57\ubd07\uc758 \ub370\uc774\ud130 \uc218\uc9d1 \ubc0f \ubd84\uc11d \uae30\ub2a5\uc740 \uace0\uac1d \ud589\ub3d9 \ubc0f \uc120\ud638\ub3c4\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774 \uc815\ubcf4\ub294 \uc81c\ud488, \uc11c\ube44\uc2a4 \ubc0f \ub9c8\ucf00\ud305 \uc804\ub7b5\uc744 \uac1c\uc120\ud558\ub294 \ub370 \uc0ac\uc6a9\ub420 \uc218 \uc788\uc73c\uba70, \uadc0\ud558\uc758 \uc0b0\uc5c5\uc5d0\uc11c \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

B. \uc804\uc790\uc0c1\uac70\ub798\uc5d0\uc11c\uc758 \ucc57\ubd07: \ud310\ub9e4 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4 \ud5a5\uc0c1<\/h3>\n

\ube60\ub974\uac8c \ubc1c\uc804\ud558\ub294 \uc804\uc790\uc0c1\uac70\ub798 \uc138\uacc4\uc5d0\uc11c \ucc57\ubd07\uc740 \ud310\ub9e4\ub97c \uc99d\ub300\uc2dc\ud0a4\uace0 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ud601\uc2e0\uc801\uc778 \ub3c4\uad6c\ub85c \ub5a0\uc62c\ub790\uc2b5\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \uc6b0\ub9ac\uc758 \uc804\uc790 \uc0c1\uac70\ub798 \ucc57\ubd07 \uc194\ub8e8\uc158<\/a> \uac00 \uc628\ub77c\uc778 \ube44\uc988\ub2c8\uc2a4\ub97c \uc5b4\ub5bb\uac8c \ubcc0\ud654\uc2dc\ud0ac \uc218 \uc788\ub294\uc9c0 \uc9c1\uc811 \ubaa9\uaca9\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

1. 24\/7 \uace0\uac1d \uc9c0\uc6d0: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc5f0\uc911\ubb34\ud734 \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uba70, \uc81c\ud488 \ubb38\uc758\uc5d0 \ub2f5\ubcc0\ud558\uace0, \uc8fc\ubb38\uc744 \ucd94\uc801\ud558\uba70, \ubb38\uc81c\ub97c \uc989\uc2dc \ud574\uacb0\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\uc18d\uc801\uc778 \uac00\uc6a9\uc131\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \uace0\uac1d\uc774 \uc9c8\ubb38\uc5d0 \uc2e0\uc18d\ud558\uac8c \ub2f5\ubcc0\uc744 \ubc1b\uc744 \ub54c \uad6c\ub9e4\ub97c \ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc544\uc9c0\ubbc0\ub85c \ud310\ub9e4 \uc99d\uac00\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

2. \uac1c\uc778\ud654\ub41c \uc1fc\ud551 \uacbd\ud5d8: AI\uc640 \uba38\uc2e0\ub7ec\ub2dd\uc744 \ud65c\uc6a9\ud558\uc5ec \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uace0\uac1d \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uc5ec \uac1c\uc778\ud654\ub41c \uc81c\ud488 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub9de\ucda4\ud615 \uc811\uadfc \ubc29\uc2dd\uc740 \uc804\ud658\uc728\uacfc \ud3c9\uade0 \uc8fc\ubb38 \uac00\uce58\ub97c \ud06c\uac8c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

3. \uac04\uc18c\ud654\ub41c \uad6c\ub9e4 \uacfc\uc815: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc81c\ud488 \uc120\ud0dd\ubd80\ud130 \uacb0\uc81c\uae4c\uc9c0 \uc804\uccb4 \uad6c\ub9e4 \uc5ec\uc815\uc744 \uace0\uac1d\uc5d0\uac8c \uc548\ub0b4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uc6d0\ud65c\ud55c \uacfc\uc815\uc740 \uc7a5\ubc14\uad6c\ub2c8 \ud3ec\uae30\uc728\uc744 \uc904\uc774\uace0 \ud310\ub9e4 \ud6a8\uc728\uc131\uc744 \ub192\uc785\ub2c8\ub2e4.<\/p>\n

4. \uc790\ub3d9 \uc8fc\ubb38 \uc5c5\ub370\uc774\ud2b8: \ucc57\ubd07\uc740 \uc8fc\ubb38 \ud655\uc778, \ubc30\uc1a1 \uc5c5\ub370\uc774\ud2b8 \ubc0f \ubc30\uc1a1 \uc54c\ub9bc\uc744 \ub2a5\ub3d9\uc801\uc73c\ub85c \uc804\uc1a1\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4 \ud300\uc758 \uc5c5\ubb34 \ubd80\ub2f4\uc744 \uc904\uc774\uace0 \uad6c\ub9e4 \ud6c4 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

5. \uc989\uac01\uc801\uc778 \ud53c\ub4dc\ubc31 \uc218\uc9d1: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uad6c\ub9e4 \ub610\ub294 \uc0c1\ud638\uc791\uc6a9 \ud6c4 \ube60\ub978 \uc124\ubb38\uc870\uc0ac\ub97c \uc2e4\uc2dc\ud558\uc5ec \uc81c\ud488\uacfc \uc11c\ube44\uc2a4\ub97c \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ud558\ub294 \ub370 \uc720\uc6a9\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

6. \ub2e4\uad6d\uc5b4 \uc9c0\uc6d0: \uc624\ub298\ub0a0\uc758 \uae00\ub85c\ubc8c \uc2dc\uc7a5\uc5d0\uc11c \uc6b0\ub9ac\uc758 \ub2e4\uad6d\uc5b4 \ucc57\ubd07<\/a> \ub294 \uace0\uac1d\uc774 \uc120\ud638\ud558\ub294 \uc5b8\uc5b4\ub85c \uc18c\ud1b5\ud560 \uc218 \uc788\uc5b4, \uadc0\ud558\uc758 \ub3c4\ub2ec \ubc94\uc704\ub97c \ud655\uc7a5\ud558\uace0 \ub2e4\uc591\ud55c \uc2dc\uc7a5\uc5d0\uc11c \uace0\uac1d \ucc38\uc5ec\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

7. \uc0c1\ud5a5 \ud310\ub9e4 \ubc0f \uad50\ucc28 \ud310\ub9e4: \uc6b0\ub9ac\uc758 \uc9c0\ub2a5\ud615 \ucc57\ubd07\uc740 \ubcf4\uc644 \uc81c\ud488\uc774\ub098 \uc5c5\uadf8\ub808\uc774\ub4dc\ub97c \uc81c\uc548\ud560 \uae30\ud68c\ub97c \uc2dd\ubcc4\ud558\uc5ec \ud3c9\uade0 \uac70\ub798 \uac00\uce58\ub97c \uc99d\uac00\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

8. \uc7a5\ubc14\uad6c\ub2c8 \ud3ec\uae30 \ud68c\uc218: \uc801\uc2dc\uc5d0 \uc54c\ub9bc\uc744 \ubcf4\ub0b4\uace0 \ub3c4\uc6c0\uc744 \uc81c\uacf5\ud568\uc73c\ub85c\uc368 \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ud3ec\uae30\ub41c \uc7a5\ubc14\uad6c\ub2c8\ub97c \ud68c\uc218\ud558\uc5ec \uc7a0\uc7ac\uc801\uc73c\ub85c \uc783\uc5b4\ubc84\ub9b0 \ud310\ub9e4\ub97c \ub2e4\uc2dc \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

9. \uc81c\ud488 \ucd9c\uc2dc \uc9c0\uc6d0: \uc0c8\ub85c\uc6b4 \uc81c\ud488 \ucd9c\uc2dc \uc911\uc5d0 \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ub300\ub7c9\uc758 \ubb38\uc758\ub97c \ucc98\ub9ac\ud558\uace0, \uc0c1\uc138 \uc815\ubcf4\ub97c \uc81c\uacf5\ud558\uba70, \uc2ec\uc9c0\uc5b4 \uc608\uc57d \uc8fc\ubb38\uc744 \ucc98\ub9ac\ud558\uc5ec \uc6d0\ud65c\ud558\uace0 \uc131\uacf5\uc801\uc778 \ucd9c\uc2dc\ub97c \ubcf4\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

10. \uc18c\uc15c \ubbf8\ub514\uc5b4 \ud1b5\ud569: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 Facebook Messenger \ubc0f Instagram\uacfc \uac19\uc740 \uc778\uae30 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ud50c\ub7ab\ud3fc\uacfc \ud1b5\ud569\ub420 \uc218 \uc788\uc5b4, \uace0\uac1d\uc774 \uc628\ub77c\uc778\uc5d0\uc11c \uac00\uc7a5 \ub9ce\uc740 \uc2dc\uac04\uc744 \ubcf4\ub0b4\ub294 \uacf3\uc5d0\uc11c \uace0\uac1d\uacfc \uc18c\ud1b5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ucc57\ubd07\uc740 \ub9ce\uc740 \uc774\uc810\uc744 \uc81c\uacf5\ud558\uc9c0\ub9cc, \uc778\uac04 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ub300\uccb4\ud558\uc9c0 \uc54a\uace0 \ubcf4\uc644\ud574\uc57c \ud55c\ub2e4\ub294 \uc810\uc744 \uc720\uc758\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc77c\uc0c1\uc801\uc778 \ubb38\uc758\uc640 \uac70\ub798\ub97c \ucc98\ub9ac\ud558\uace0, \uacf5\uac10\uacfc \ubbf8\ubb18\ud55c \uc774\ud574\uac00 \ud544\uc694\ud55c \ub354 \ubcf5\uc7a1\ud55c \ubb38\uc81c\ub294 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774 \ub9e1\ub3c4\ub85d \ud558\ub294 \uade0\ud615 \uc7a1\ud78c \uc811\uadfc \ubc29\uc2dd\uc744 \uc9c0\uc9c0\ud569\ub2c8\ub2e4.<\/p>\n

\ucc57\ubd07\uc774 \uc804\uc790\uc0c1\uac70\ub798\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5\uc744 \uc124\uba85\ud558\uae30 \uc704\ud574, \uba87 \uac00\uc9c0 \uc0b0\uc5c5 \ud1b5\uacc4\ub97c \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4:<\/p>\n

\u2013 Juniper Research\uc758 \uc5f0\uad6c\uc5d0 \ub530\ub974\uba74, \ucc57\ubd07\uc740 2023\ub144\uae4c\uc9c0 $112\uc5b5 \ub2ec\ub7ec\uc758 \uc18c\ub9e4 \ud310\ub9e4\ub97c \uc774\ub04c \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.
\n\u2013 Shopify\ub294 \ucc57\ubd07\uc744 \uc0ac\uc6a9\ud558\ub294 \uae30\uc5c5\ub4e4\uc774 \ud3c9\uade0 67%\uc758 \ub9e4\ucd9c \uc99d\uac00\ub97c \ubcf4\uace0\ud55c\ub2e4\uace0 \uc804\ud588\uc2b5\ub2c8\ub2e4.
\n\u2013 Drift\uc758 \uc870\uc0ac\uc5d0 \ub530\ub974\uba74, \ubbf8\uad6d \uc131\uc778 \uc911 27%\uac00 \ucc57\ubd07\uc744 \ud1b5\ud574 \uae30\ubcf8\uc801\uc778 \ubb3c\ud488\uc744 \uad6c\ub9e4\ud560 \uc900\ube44\uac00 \ub418\uc5b4 \uc788\ub2e4\uace0 \ud569\ub2c8\ub2e4.<\/p>\n

\uc774 \uc218\uce58\ub294 \uc804\uc790\uc0c1\uac70\ub798\uc5d0\uc11c \ucc57\ubd07\uc758 \uc911\uc694\uc131\uc774 \ucee4\uc9c0\uace0 \uc788\uc74c\uc744 \uac15\uc870\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc131\uacf5\uc758 \uc5f4\uc1e0\ub294 \uc62c\ubc14\ub978 \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \uc120\ud0dd\ud558\ub294 \ub370 \uc788\uc2b5\ub2c8\ub2e4. \uc2dc\uc7a5\uc5d0\ub294 \uc5ec\ub7ec \uacf5\uae09\uc790\uac00 \uc788\uc73c\uba70, \uadf8 \uc911\uc5d0\ub294 \uc720\uba85\ud55c \uc774\ub984\ub4e4\uc774 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc778\ud130\ucef4<\/a> \uadf8\ub9ac\uace0 Zendesk<\/a>, \uc6b0\ub9ac\ub294 \uc6b0\ub9ac\uc758 Messenger Bot\uc774 \uace0\uae09 AI \uae30\ub2a5, \ud1b5\ud569 \uc6a9\uc774\uc131 \ubc0f \ub9de\ucda4\ud654 \uc635\uc158\uc758 \ub3c5\ud2b9\ud55c \uc870\ud569\uc744 \uc81c\uacf5\ud558\uc5ec \uc804\uc790\uc0c1\uac70\ub798 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ud2b9\ud788 \uc801\ud569\ud558\ub2e4\uace0 \ubbff\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc6b0\ub9ac\uc758 \ubb34\ub8cc \uccb4\ud5d8 \uc81c\uacf5<\/a> \ub97c \ud1b5\ud574 \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc774 \uc5b4\ub5bb\uac8c \uc804\uc790\uc0c1\uac70\ub798 \ud310\ub9e4\ub97c \uc99d\ub300\uc2dc\ud0a4\uace0 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub294\uc9c0 \uc9c1\uc811 \uacbd\ud5d8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 AI\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d\uc744 \uc704\ud55c \ub354 \ub9e4\ub825\uc801\uc774\uace0 \ud6a8\uc728\uc801\uc774\uba70 \uc218\uc775\uc131 \uc788\ub294 \uc628\ub77c\uc778 \uc1fc\ud551 \uacbd\ud5d8\uc744 \ucc3d\ucd9c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

VII. \uae30\uc5c5 \ucc57\ubd07\uc758 \ubbf8\ub798<\/h2>\n

\uc55e\uc73c\ub85c \ub098\uc544\uac00\uba74\uc11c, \uae30\uc5c5 \ucc57\ubd07\uc758 \ubbf8\ub798\ub294 \ub9e4\uc6b0 \uc720\ub9dd\ud569\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \uc774 \ube60\ub974\uac8c \ubc1c\uc804\ud558\ub294 \uae30\uc220\uc758 \ucd5c\uc804\uc120\uc5d0 \uba38\ubb3c\uae30 \uc704\ud574 \ub04a\uc784\uc5c6\uc774 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uac00\uc624\ub294 \uc2e0\ud765 \ud2b8\ub80c\ub4dc\uc640 \ud765\ubbf8\ub85c\uc6b4 \ud601\uc2e0\uc744 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

A. \uae30\uc5c5 \ucc57\ubd07 \uc194\ub8e8\uc158\uc758 \uc2e0\ud765 \ud2b8\ub80c\ub4dc<\/h3>\n

\uae30\uc5c5 \ucc57\ubd07 \uc194\ub8e8\uc158\uc758 \ud658\uacbd\uc740 \uc778\uacf5\uc9c0\ub2a5\uc758 \ubc1c\uc804\uacfc \ubcc0\ud654\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \uc758\ud574 \ube60\ub978 \uc18d\ub3c4\ub85c \uc9c4\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c \uc6b0\ub9ac\uac00 \uad00\ucc30\ud558\uace0 \uc194\ub8e8\uc158\uc5d0 \ud1b5\ud569\ud558\uace0 \uc788\ub294 \uba87 \uac00\uc9c0 \uc8fc\uc694 \ud2b8\ub80c\ub4dc\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/p>\n

1. \ud558\uc774\ud37c \uac1c\uc778\ud654: AI \uae30\ubc18 \ucc57\ubd07\uc740 \uc810\uc810 \ub354 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ub2a5\uc219\ud574\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uae09 \ub370\uc774\ud130 \ubd84\uc11d \ubc0f \uba38\uc2e0 \ub7ec\ub2dd \uc54c\uace0\ub9ac\uc998\uc744 \ud65c\uc6a9\ud558\uc5ec, \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc774\uc81c \uac1c\ubcc4 \uc0ac\uc6a9\uc790 \uc120\ud638\ub3c4, \ud589\ub3d9 \ud328\ud134 \ubc0f \uacfc\uac70 \uc0c1\ud638\uc791\uc6a9\uc5d0 \uae30\ubc18\ud55c \ub9de\ucda4\ud615 \ucd94\ucc9c \ubc0f \uc751\ub2f5\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

2. \uc74c\uc131 \uc9c0\uc6d0 \ucc57\ubd07: \uc74c\uc131 \ube44\uc11c\uc758 \uc778\uae30\uac00 \ub192\uc544\uc9d0\uc5d0 \ub530\ub77c, \uc6b0\ub9ac\ub294 \uc74c\uc131 \uc9c0\uc6d0 \ucc57\ubd07\uc73c\ub85c\uc758 \uc804\ud658\uc744 \ubcf4\uace0 \uc788\uc2b5\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc774 \uc74c\uc131 \uba85\ub839\uc744 \uc774\ud574\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\ub3c4\ub85d \uc790\uc5f0\uc5b4 \ucc98\ub9ac \uae30\ub2a5\uc744 \ud1b5\ud569\ud558\ub294 \uc791\uc5c5\uc744 \ud558\uace0 \uc788\uc5b4, \uc0c1\ud638\uc791\uc6a9\uc744 \ub354\uc6b1 \uc6d0\ud65c\ud558\uace0 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc73c\ub85c \ub9cc\ub4e4\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

3. \uac10\uc815 AI: \ucc57\ubd07 \uae30\uc220\uc758 \ub2e4\uc74c \uacbd\uacc4\ub294 \uc778\uac04\uc758 \uac10\uc815\uc744 \uc778\uc2dd\ud558\uace0 \ubc18\uc751\ud558\ub294 \ub2a5\ub825\uc785\ub2c8\ub2e4. \uc6b0\ub9ac \uc5f0\uad6c\ud300\uc740 \uac10\uc815 AI\ub97c \ucc57\ubd07\uc5d0 \ud1b5\ud569\ud560 \ubc29\ubc95\uc744 \ud0d0\uad6c\ud558\uace0 \uc788\uc73c\uba70, \uc774\ub97c \ud1b5\ud574 \uc0ac\uc6a9\uc790 \uac10\uc815\uc744 \uac10\uc9c0\ud558\uace0 \uadf8\uc5d0 \ub530\ub77c \uc751\ub2f5\uc744 \uc870\uc815\ud558\uc5ec \ub354 \uacf5\uac10\uc801\uc774\uace0 \ud6a8\uacfc\uc801\uc778 \uc0c1\ud638\uc791\uc6a9\uc744 \ub9cc\ub4e4\uc5b4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

4. \uc99d\uac15 \ud604\uc2e4(AR) \ud1b5\ud569: \uc6b0\ub9ac\ub294 AR\uc774 \uac15\ud654\ub41c \ucc57\ubd07\uc758 \uc7a0\uc7ac\ub825\uc5d0 \ub300\ud574 \ud765\ubbf8\ub97c \ub290\ub07c\uace0 \uc788\uc2b5\ub2c8\ub2e4. AR \uc624\ubc84\ub808\uc774\ub97c \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d\uc774 \uc81c\ud488 \uc870\ub9bd\uc774\ub098 \ubb38\uc81c \ud574\uacb0\uc744 \uc548\ub0b4\ud560 \uc218 \uc788\ub294 \ucc57\ubd07\uc744 \uc0c1\uc0c1\ud574 \ubcf4\uc138\uc694. \uc774 \uae30\uc220\uc740 \uace0\uac1d \uc9c0\uc6d0 \ubc0f \uc804\uc790 \uc0c1\uac70\ub798 \uacbd\ud5d8\uc744 \ud601\uc2e0\ud560 \uc7a0\uc7ac\ub825\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

5. \ubcf4\uc548\uc744 \uac15\ud654\ud558\uae30 \uc704\ud55c \ube14\ub85d\uccb4\uc778: \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \uc6b0\ub824\uac00 \uacc4\uc18d \ucee4\uc9d0\uc5d0 \ub530\ub77c, \uc6b0\ub9ac\ub294 \ucc57\ubd07 \uc0c1\ud638\uc791\uc6a9\uc758 \ubcf4\uc548\uc131\uacfc \ud22c\uba85\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \ube14\ub85d\uccb4\uc778 \uae30\uc220\uc758 \uc0ac\uc6a9\uc744 \uc870\uc0ac\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ubbfc\uac10\ud55c \uace0\uac1d \uc815\ubcf4\ub97c \ucc98\ub9ac\ud558\ub294 \uae30\uc5c5\uc5d0 \uc2e0\ub8b0\uc758 \ucd94\uac00\uc801\uc778 \uce35\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

6. \uc608\uce21 \ubd84\uc11d: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc810\uc810 \ub354 \ub2a5\ub3d9\uc801\uc73c\ub85c \ubcc0\ud558\uace0 \uc788\uc73c\uba70, \uc608\uce21 \ubd84\uc11d\uc744 \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d\uc774 \uc694\uccad\ud558\uae30\ub3c4 \uc804\uc5d0 \uadf8\ub4e4\uc758 \ud544\uc694\ub97c \uc608\uce21\ud569\ub2c8\ub2e4. \uc774 \uae30\ub2a5\uc740 \uae30\uc5c5\uc774 \uc2dc\uae30\uc801\uc808\ud558\uace0 \uad00\ub828\uc131 \uc788\ub294 \ub3c4\uc6c0\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ud558\uc5ec \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uc7a0\uc7ac\uc801\uc73c\ub85c \ub9e4\ucd9c\uc744 \uc99d\uac00\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

7. \ub2e4\uc911 \uacbd\ud5d8 \ucc57\ubd07: \uc6b0\ub9ac\ub294 \uc0ac\uc6a9\uc790\uac00 \uc6f9\uc0ac\uc774\ud2b8, \ubaa8\ubc14\uc77c \uc571 \ub610\ub294 \uc2a4\ub9c8\ud2b8 \uc2a4\ud53c\ucee4\uc5d0 \uc788\uc744 \ub54c \uc77c\uad00\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ub2e4\uc591\ud55c \ucc44\ub110\uacfc \uc7a5\uce58 \uac04\uc5d0 \uc6d0\ud65c\ud558\uac8c \uc804\ud658\ud560 \uc218 \uc788\ub294 \ucc57\ubd07\uc744 \uac1c\ubc1c\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

8. \ub0b4\ubd80 \uc6b4\uc601\uc744 \uc704\ud55c \ucc57\ubd07: \uace0\uac1d\uc744 \ub300\uc0c1\uc73c\ub85c \ud558\ub294 \ucc57\ubd07\uc740 \uc798 \uc54c\ub824\uc838 \uc788\uc9c0\ub9cc, \ub0b4\ubd80 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\ub97c \uc704\ud55c \ucc57\ubd07\uc758 \ucc44\ud0dd\uc774 \uc99d\uac00\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uae30\uc5c5 \uc194\ub8e8\uc158\uc5d0\ub294 HR \ubb38\uc758, IT \uc9c0\uc6d0, \uc2ec\uc9c0\uc5b4 \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac \uc791\uc5c5\uc744 \ub3c4\uc640\uc904 \uc218 \uc788\ub294 \ucc57\ubd07\uc774 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

9. IoT \uc7a5\uce58\uc640\uc758 \ud1b5\ud569: \uc0ac\ubb3c\uc778\ud130\ub137(IoT)\uc774 \ud655\uc7a5\ub428\uc5d0 \ub530\ub77c, \uc6b0\ub9ac\ub294 \uc2a4\ub9c8\ud2b8 \uc7a5\uce58\uc640 \ucc57\ubd07\uc744 \ud1b5\ud569\ud560 \ubc29\ubc95\uc744 \ubaa8\uc0c9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ub354 \ud6a8\uc728\uc801\uc778 \ud648 \uc790\ub3d9\ud654, \uc7ac\uace0 \uad00\ub9ac \ubc0f \uc0b0\uc5c5 \ud658\uacbd\uc5d0\uc11c\uc758 \uc608\uce21 \uc720\uc9c0\ubcf4\uc218\ub97c \uac00\ub2a5\ud558\uac8c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

10. \ud611\uc5c5 AI: \uc6b0\ub9ac\ub294 \uc778\uac04\ubfd0\ub9cc \uc544\ub2c8\ub77c \ub2e4\ub978 AI \uc2dc\uc2a4\ud15c\uacfc\ub3c4 \ud611\uc5c5\ud560 \uc218 \uc788\ub294 \ucc57\ubd07\uc744 \uac1c\ubc1c\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ub354 \uc815\uad50\ud55c \ubb38\uc81c \ud574\uacb0 \ub2a5\ub825\uacfc \ube44\uc988\ub2c8\uc2a4\ub97c \uc704\ud55c \ud5a5\uc0c1\ub41c \uc758\uc0ac \uacb0\uc815 \uc9c0\uc6d0\uc73c\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \ud2b8\ub80c\ub4dc\ub294 \uae30\uc5c5 \ucc57\ubd07\uc758 \ubbf8\ub798\ub97c \ud615\uc131\ud558\uace0 \uc788\uc73c\uba70, Messenger Bot\uc5d0\uc11c\ub294 \ud56d\uc0c1 \uc55e\uc11c \ub098\uac00\uae30 \uc704\ud574 \ub178\ub825\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uace0\uae09 \uae30\ub2a5<\/a> \ub294 \uc774\ub7ec\ud55c \ud601\uc2e0\uc744 \ud1b5\ud569\ud558\uae30 \uc704\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc804\ud558\uace0 \uc788\uc73c\uba70, \uace0\uac1d\uc774 \ud56d\uc0c1 \ucd5c\ucca8\ub2e8 \ucc57\ubd07 \uae30\uc220\uc5d0 \uc811\uadfc\ud560 \uc218 \uc788\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

B. \ucc57\ubd07 \uae30\ub2a5 \ubaa9\ub85d: \ub2e4\uac00\uc624\ub294 \ud601\uc2e0<\/h3>\n

Messenger Bot\uc5d0\uc11c\ub294 \ucc57\ubd07 \uae30\uc220\uc758 \uac00\ub2a5\uc131\uc744 \ub04a\uc784\uc5c6\uc774 \ud655\uc7a5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uc6b0\ub9ac\uac00 \uac1c\ubc1c\ud558\uace0 \uac1c\uc120\ud558\uace0 \uc788\ub294 \uae30\uc5c5 \ucc57\ubd07\uc758 \ud601\uc2e0\uc801\uc778 \uae30\ub2a5\uc5d0 \ub300\ud55c \uac04\ub7b5\ud55c \uc18c\uac1c\uc785\ub2c8\ub2e4:<\/p>\n

1. \uace0\uae09 \uc790\uc5f0\uc5b4 \uc774\ud574(NLU): \uc6b0\ub9ac\uc758 \ucc28\uc138\ub300 NLU \uae30\ub2a5\uc740 \ucc57\ubd07\uc774 \uad00\uc6a9\uad6c, \ud48d\uc790 \ubc0f \ub9e5\ub77d\uc5d0 \ub530\ub77c \ub2ec\ub77c\uc9c0\ub294 \uad6c\ubb38\uc744 \ud3ec\ud568\ud55c \ubcf5\uc7a1\ud558\uace0 \ubbf8\ubb18\ud55c \uc5b8\uc5b4\ub97c \uc774\ud574\ud560 \uc218 \uc788\uac8c \ud574\uc90d\ub2c8\ub2e4. \uc774\ub294 \ubcf4\ub2e4 \uc790\uc5f0\uc2a4\ub7fd\uace0 \uc778\uac04\uacfc \uac19\uc740 \ub300\ud654\ub97c \uac00\ub2a5\ud558\uac8c \ud560 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

2. \ub2e4\uad6d\uc5b4 \uc2e4\uc2dc\uac04 \ubc88\uc5ed: \uae30\uc874\uc758 \ub2e4\uad6d\uc5b4 \uae30\ub2a5<\/a>, \uc6b0\ub9ac\ub294 \ucc57\ubd07\uc774 \uc5ec\ub7ec \uc5b8\uc5b4\ub85c \uc0ac\uc6a9\uc790\uc640 \uc6d0\ud65c\ud558\uac8c \ub300\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \uc2e4\uc2dc\uac04 \ubc88\uc5ed \uae30\ub2a5\uc744 \uac1c\ubc1c\ud558\uace0 \uc788\uc73c\uba70, \ud544\uc694\uc5d0 \ub530\ub77c \uc5b8\uc5b4\ub97c \uc804\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

3. \uac10\uc815 \ubd84\uc11d \ubc0f \uac10\uc815 \uc9c0\ub2a5: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc0ac\uc6a9\uc790 \uac10\uc815\uacfc \uc815\uc11c\ub97c \uac10\uc9c0\ud560 \uc218 \uc788\uc73c\uba70, \uc774\uc5d0 \ub530\ub77c \ud1a4\uacfc \uc751\ub2f5\uc744 \uc870\uc815\ud558\uc5ec \ubcf4\ub2e4 \uacf5\uac10\uc801\uc774\uace0 \ud6a8\uacfc\uc801\uc778 \uc758\uc0ac\uc18c\ud1b5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

4. \uc608\uce21 \ub300\ud654 \ud750\ub984: \uba38\uc2e0 \ub7ec\ub2dd\uc744 \ud65c\uc6a9\ud558\uc5ec, \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc0ac\uc6a9\uc790 \uc758\ub3c4\ub97c \uc608\uce21\ud558\uace0 \ub300\ud654\ub97c \ub2a5\ub3d9\uc801\uc73c\ub85c \uc548\ub0b4\ud558\uc5ec \ud544\uc694\ub97c \uc608\uc0c1\ud558\uace0 \uba85\uc2dc\uc801\uc73c\ub85c \uc694\uccad\ub418\uae30 \uc804\uc5d0 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

5. \uc2dc\uac01 \uc778\uc2dd \ubc0f \ucc98\ub9ac: \uc6b0\ub9ac\ub294 \ucc57\ubd07\uc774 \uc2dc\uac01\uc801 \uc785\ub825\uc744 \ubd84\uc11d\ud558\uace0 \uc751\ub2f5\ud560 \uc218 \uc788\ub3c4\ub85d \uace0\uae09 \uc774\ubbf8\uc9c0 \uc778\uc2dd \uae30\ub2a5\uc744 \ud1b5\ud569\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ubb38\uc81c \ud574\uacb0 \uc2dc\ub098\ub9ac\uc624\ub098 \uc81c\ud488 \uc2dd\ubcc4\uc5d0 \ud2b9\ud788 \uc720\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

6. \uc778\uc99d\uc744 \uc704\ud55c \uc74c\uc131 \uc0dd\uccb4 \uc778\uc2dd: \ubcf4\uc548\uc744 \uac15\ud654\ud558\uae30 \uc704\ud574, \uc6b0\ub9ac\ub294 \uace0\uc720\ud55c \uc74c\uc131 \ud2b9\uc131\uc744 \uae30\ubc18\uc73c\ub85c \uc0ac\uc6a9\uc790\ub97c \uc778\uc99d\ud560 \uc218 \uc788\ub294 \uc74c\uc131 \uc778\uc2dd \uae30\ub2a5\uc744 \uac1c\ubc1c\ud558\uace0 \uc788\uc73c\uba70, \ubbfc\uac10\ud55c \uac70\ub798\uc5d0 \ub300\ud55c \ucd94\uac00 \ubcf4\ud638 \uacc4\uce35\uc744 \ucd94\uac00\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

7. \ub9e5\ub77d \uae30\uc5b5 \ubc0f \ud559\uc2b5: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uacfc\uac70 \uc0c1\ud638\uc791\uc6a9\uc744 \uae30\uc5b5\ud558\uace0 \ud559\uc2b5\ud558\ub294 \ub2a5\ub825\uc774 \ud5a5\uc0c1\ub418\uc5b4, \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uac01 \uc0ac\uc6a9\uc790\uc5d0 \ub300\ud55c \ud3ec\uad04\uc801\uc778 \uc774\ud574\ub97c \uad6c\ucd95\ud558\uc5ec \ubcf4\ub2e4 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

8. \uc99d\uac15 \ud604\uc2e4(AR) \ud1b5\ud569: \uc6b0\ub9ac\ub294 \ucc57\ubd07 \uc0c1\ud638\uc791\uc6a9\uc744 AR\uacfc \uacb0\ud569\ud558\ub294 \ubc29\ubc95\uc744 \ud0d0\uc0c9\ud558\uace0 \uc788\uc73c\uba70, \ubab0\uc785\uac10 \uc788\ub294 \uc81c\ud488 \uc2dc\uc5f0\uc774\ub098 \uc2e4\uc81c \uc138\uacc4\uc5d0\uc11c\uc758 \uc548\ub0b4\ub97c \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

9. \uc790\ub3d9\ud654\ub41c \uc131\uaca9 \uc801\uc751: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \uc0ac\uc6a9\uc790 \uc120\ud638\ub3c4\uc640 \uc0c1\ud638\uc791\uc6a9 \uae30\ub85d\uc5d0 \ub530\ub77c \uc131\uaca9\uacfc \uc758\uc0ac\uc18c\ud1b5 \uc2a4\ud0c0\uc77c\uc744 \uc870\uc815\ud560 \uc218 \uc788\uc5b4, \ubcf4\ub2e4 \ub9de\ucda4\ud654\ub418\uace0 \ub9e4\ub825\uc801\uc778 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

10. \ube14\ub85d\uccb4\uc778 \uae30\ubc18 \ud22c\uba85\uc131: \uc6b0\ub9ac\ub294 \ucc57\ubd07 \uc0c1\ud638\uc791\uc6a9\uc758 \ud22c\uba85\ud558\uace0 \uac80\uc99d \uac00\ub2a5\ud55c \uae30\ub85d\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ube14\ub85d\uccb4\uc778 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\ub294 \uae30\ub2a5\uc744 \uac1c\ubc1c\ud558\uace0 \uc788\uc73c\uba70, \uc2e0\ub8b0\uc131\uacfc \ucc45\uc784\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n

11. IoT \ud1b5\ud569 \ubc0f \uc81c\uc5b4: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 IoT \uc7a5\uce58\uc640 \uc778\ud130\ud398\uc774\uc2a4\ud560 \uc218 \uc788\uc5b4, \uc0ac\uc6a9\uc790\uac00 \uc790\uc5f0\uc5b4 \uba85\ub839\uc744 \ud1b5\ud574 \uc2a4\ub9c8\ud2b8 \ud648 \uc7a5\uce58\ub098 \uc0b0\uc5c5 \uc7a5\ube44\ub97c \uc81c\uc5b4\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

12. \uace0\uae09 \ubd84\uc11d \ubc0f \ud1b5\ucc30\ub825: \uc6b0\ub9ac\ub294 \ub300\ud654\uc5d0\uc11c \uc0c1\uc138\ud55c \ubd84\uc11d \ubc0f \uc2e4\ud589 \uac00\ub2a5\ud55c \ud1b5\ucc30\ub825\uc744 \uc0dd\uc131\ud558\ub294 \ucc57\ubd07\uc758 \ub2a5\ub825\uc744 \ud5a5\uc0c1\uc2dc\ucf1c, \uae30\uc5c5\uc5d0 \uc758\uc0ac\uacb0\uc815\uc744 \uc704\ud55c \uadc0\uc911\ud55c \ub370\uc774\ud130\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

13. \ud611\ub825\uc801 \ubb38\uc81c \ud574\uacb0: \uc6b0\ub9ac\uc758 \ucc57\ubd07\uc740 \ud544\uc694\ud560 \ub54c \ubcf5\uc7a1\ud55c \uc9c8\ubb38\uc744 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \uc6d0\ud65c\ud558\uac8c \ub118\uae38 \uc218 \uc788\uc73c\uba70, \ubcf4\ub2e4 \ud3ec\uad04\uc801\uc778 \ubb38\uc81c \ud574\uacb0\uc744 \uc704\ud574 \ub2e4\ub978 AI \uc2dc\uc2a4\ud15c\uacfc \ud611\ub825\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

14. \ub9de\ucda4\ud615 \uc2dc\uac01 \uc778\ud130\ud398\uc774\uc2a4: \uc6b0\ub9ac\ub294 \uae30\uc5c5\uc774 \ucc57\ubd07\uc758 \uc2dc\uac01\uc801 \uce21\uba74\uc744 \uc27d\uac8c \uc0ac\uc6a9\uc790 \uc815\uc758\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \uac1c\ubc1c\ud558\uace0 \uc788\uc73c\uba70, \ubaa8\ub4e0 \uc811\uc810\uc5d0\uc11c \ube0c\ub79c\ub4dc \uc77c\uad00\uc131\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n

15. \uc724\ub9ac\uc801 AI \uc758\uc0ac \uacb0\uc815: AI\uac00 \ub354 \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c, \uc6b0\ub9ac\ub294 \ucc57\ubd07\uc774 \ub3c4\ub355\uc801 \ubc0f \uc0ac\ud68c\uc801 \uac00\uce58\uc5d0 \ubd80\ud569\ud558\ub294 \uacb0\uc815\uc744 \ub0b4\ub9ac\ub3c4\ub85d \ubcf4\uc7a5\ud558\ub294 \uac15\ub825\ud55c \uc724\ub9ac\uc801 \ud504\ub808\uc784\uc6cc\ud06c\ub97c \uad6c\ud604\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \uae30\ub2a5 \uc911 \uc77c\ubd80\ub294 \uc774\ubbf8 \uac1c\ubc1c \uc911\uc5d0 \uc788\uc9c0\ub9cc, \ub2e4\ub978 \uae30\ub2a5\ub4e4\uc740 \ucc57\ubd07 \uae30\uc220\uc758 \ubbf8\ub798\uc5d0 \ub300\ud55c \uc6b0\ub9ac\uc758 \ube44\uc804\uc744 \ub098\ud0c0\ub0c5\ub2c8\ub2e4. Messenger Bot\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \ud601\uc2e0\uc744 \ud604\uc2e4\ub85c \ubc14\uafb8\uae30 \uc704\ud574 \ucd5c\uc120\uc744 \ub2e4\ud558\uace0 \uc788\uc73c\uba70, \ud56d\uc0c1 \uae30\uc5c5\uc744 \uc704\ud55c \uac00\uc7a5 \uc9c4\ubcf4\ub418\uace0 \ud6a8\uc728\uc801\uc774\uba70 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc778 \ucc57\ubd07 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc6b0\ub9ac\uac00 \ucc57\ubd07 \ud601\uc2e0\uc758 \ucd5c\uc804\uc120\uc5d0 \uc788\ub294 \ub3d9\uc548, \uc2dc\uc7a5\uc758 \ub2e4\ub978 \ud50c\ub808\uc774\uc5b4\ub4e4\ub3c4 \uc0c1\ub2f9\ud55c \uc9c4\uc804\uc744 \uc774\ub8e8\uace0 \uc788\ub2e4\ub294 \uc810\uc740 \uc8fc\ubaa9\ud560 \uac00\uce58\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc740 IBM Watson<\/a> \uadf8\ub9ac\uace0 Microsoft AI<\/a> AI \ubc0f \ucc57\ubd07 \uae30\uc220\uc5d0 \ub9c9\ub300\ud55c \ud22c\uc790\ub97c \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc6b0\ub9ac\ub294 \uc0ac\uc6a9\uc790 \uce5c\ud654\uc801\uc774\uace0 \ub9de\ucda4\ud615 \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \uc6b0\ub9ac\uc758 \uc9d1\uc911\uc774 \uae30\uc5c5 \ucc57\ubd07 \ubd84\uc57c\uc5d0\uc11c \uc6b0\ub9ac\ub97c \ucc28\ubcc4\ud654\ud55c\ub2e4\uace0 \ubbff\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc6b0\ub9ac\uac00 \ud601\uc2e0\uc744 \uacc4\uc18d\ud558\uace0 \uae30\ub2a5 \uc138\ud2b8\ub97c \ud655\uc7a5\ud568\uc5d0 \ub530\ub77c, \uc6b0\ub9ac\ub294 \uae30\uc5c5\ub4e4\uc774 \uc6b0\ub9ac \ud50c\ub7ab\ud3fc\uc744 \uc0ac\uc6a9\ud574 \ubcf4\uc138\uc694<\/a> \uc6b0\ub9ac\uc758 \ud604\uc7ac \ubc0f \ud5a5\ud6c4 \uae30\ub2a5\uc774 \uace0\uac1d \ucc38\uc5ec \ubc0f \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \uc5b4\ub5bb\uac8c \ubcc0\ud654\uc2dc\ud0ac \uc218 \uc788\ub294\uc9c0 \uc9c1\uc811 \uacbd\ud5d8\ud574 \ubcf4\uae30\ub97c \ucd08\ub300\ud569\ub2c8\ub2e4. \uae30\uc5c5 \ucc57\ubd07\uc758 \ubbf8\ub798\ub294 \ud765\ubbf8\ub86d\uace0, \uc6b0\ub9ac\ub294 \uc774 \ud601\uc2e0\uc801\uc778 \uae30\uc220\uc744 \ud615\uc131\ud558\ub294 \ub370 \uc55e\uc7a5\uc11c\uac8c \ub418\uc5b4 \ub9e4\uc6b0 \uae30\uc069\ub2c8\ub2e4.<\/p>\n<\/span>","protected":false},"excerpt":{"rendered":"

In today’s fast-paced digital landscape, enterprises are constantly seeking innovative solutions to streamline operations, enhance customer experiences, and drive business growth. Enter the game-changing world of chatbots for enterprises \u2013 a powerful tool that’s revolutionizing how businesses interact with customers and manage internal processes. From e-commerce giants to small startups, chatbots are becoming an indispensable […]<\/p>\n","protected":false},"author":14928,"featured_media":253033,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-253032","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/253032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/comments?post=253032"}],"version-history":[{"count":0,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/posts\/253032\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media\/253033"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/media?parent=253032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/categories?post=253032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/ko\/wp-json\/wp\/v2\/tags?post=253032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}