{"id":251999,"date":"2024-02-24T01:24:58","date_gmt":"2024-02-24T09:24:58","guid":{"rendered":"https:\/\/messengerbot.app\/harness-the-power-of-cx-data-transforming-the-ordinary-into-unforgettable-data-driven-customer-experiences\/"},"modified":"2026-04-12T22:49:27","modified_gmt":"2026-04-13T05:49:27","slug":"khai-thac-suc-manh-cua-du-lieu-cx-bien-nhung-dieu-binh-thuong-thanh-nhung-trai-nghiem-khach-hang-dang-nho-dua-tren-du-lieu","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/vi\/harness-the-power-of-cx-data-transforming-the-ordinary-into-unforgettable-data-driven-customer-experiences\/","title":{"rendered":"Khai th\u00e1c s\u1ee9c m\u1ea1nh c\u1ee7a d\u1eef li\u1ec7u CX: Bi\u1ebfn nh\u1eefng \u0111i\u1ec1u b\u00ecnh th\u01b0\u1eddng th\u00e0nh nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ec3 qu\u00ean d\u1ef1a tr\u00ean d\u1eef li\u1ec7u"},"content":{"rendered":"<input type=\"hidden\" value=\"\" data-essbispostcontainer=\"\" data-essbisposturl=\"https:\/\/messengerbot.app\/vi\/harness-the-power-of-cx-data-transforming-the-ordinary-into-unforgettable-data-driven-customer-experiences\/\" data-essbisposttitle=\"Harness the Power of CX Data: Transforming the Ordinary into Unforgettable Data-Driven Customer Experiences\" data-essbishovercontainer=\"\"><p>Trong m\u1ed9t th\u1ebf gi\u1edbi m\u00e0 m\u1ed7i t\u01b0\u01a1ng t\u00e1c l\u00e0 m\u1ed9t n\u00e9t v\u1ebd tr\u00ean b\u1ee9c tranh c\u1ee7a nh\u1eadn th\u1ee9c, tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u \u0111\u1ea1i di\u1ec7n cho ngh\u1ec7 thu\u1eadt c\u1ee7a kinh doanh hi\u1ec7n \u0111\u1ea1i. \u0110i\u1ec7u tango th\u00e2n m\u1eadt gi\u1eefa d\u1eef li\u1ec7u v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng k\u00eau g\u1ecdi m\u1ed9t s\u1ef1 chuy\u1ec3n m\u00ecnh c\u00e1ch m\u1ea1ng\u2014\u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp m\u1ed9t c\u00e1ch y\u00ean l\u1eb7ng b\u1edfi nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc thu \u0111\u01b0\u1ee3c t\u1eeb d\u1eef li\u1ec7u tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c thu th\u1eadp m\u1ed9t c\u00e1ch t\u1ec9 m\u1ec9. B\u1eb1ng c\u00e1ch kh\u00e1m ph\u00e1 th\u1ebf gi\u1edbi ph\u1ee9c t\u1ea1p c\u1ee7a d\u1eef li\u1ec7u CX, c\u00e1c c\u00f4ng ty m\u1edf kh\u00f3a nh\u1eefng c\u0103n ph\u00f2ng b\u00ed m\u1eadt c\u1ee7a nh\u1eefng mong mu\u1ed1n con ng\u01b0\u1eddi, chuy\u1ec3n \u0111\u1ed5i d\u1eef li\u1ec7u tr\u1ea3i nghi\u1ec7m th\u00e0nh nh\u1eefng t\u01b0\u01a1ng t\u00e1c \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang v\u1edbi \u0111\u1ed9 ch\u00ednh x\u00e1c kh\u00f4ng sai l\u1ec7ch. Ch\u00e0o m\u1eebng b\u1ea1n \u0111\u1ebfn v\u1edbi k\u1ef7 nguy\u00ean c\u1ee7a nh\u1eefng tr\u1ea3i nghi\u1ec7m d\u1ef1a tr\u00ean d\u1eef li\u1ec7u, m\u1ed9t b\u1ea3n giao h\u01b0\u1edfng c\u1ee7a s\u1ef1 tham gia n\u01a1i m\u1ed7i n\u1ed1t nh\u1ea1c l\u00e0 m\u1ed9t \u0111i\u1ec3m d\u1eef li\u1ec7u, v\u00e0 giai \u0111i\u1ec7u l\u00e0 m\u1ed9t tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c ch\u1ebf t\u00e1c t\u1ec9 m\u1ec9 \u0111\u1ec3 vang v\u1ecdng v\u1edbi nh\u1ecbp \u0111\u1eadp c\u1ee7a kh\u00e1ch h\u00e0ng. H\u00e3y c\u00f9ng ch\u00fang t\u00f4i kh\u00e1m ph\u00e1 ph\u00e9p m\u00e0u bi\u1ebfn \u0111\u1ed5i c\u1ee7a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u00e0 c\u00e1ch n\u00f3 \u0111ang \u0111\u1ecbnh h\u00ecnh l\u1ea1i b\u1ee9c tranh c\u1ee7a s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u1edbi nh\u1eefng t\u00e1c \u0111\u1ed9ng s\u00e2u s\u1eafc, l\u00e2u d\u00e0i.<\/p>\n<h2>Tr\u1ea3i nghi\u1ec7m Kh\u00e1ch h\u00e0ng D\u1ef1a tr\u00ean D\u1eef li\u1ec7u:<\/h2>\n<p>Trong b\u1ed1i c\u1ea3nh k\u1ef9 thu\u1eadt s\u1ed1 \u0111ang ph\u00e1t tri\u1ec3n kh\u00f4ng ng\u1eebng ng\u00e0y nay, m\u1ed9t <strong>tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/strong> kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t t\u1eeb kh\u00f3a; \u0111\u00f3 l\u00e0 m\u1ed9t y\u00eau c\u1ea7u chi\u1ebfn l\u01b0\u1ee3c. T\u1ea5t c\u1ea3 \u0111\u1ec1u xoay quanh vi\u1ec7c khai th\u00e1c s\u1ee9c m\u1ea1nh c\u1ee7a <strong>d\u1eef li\u1ec7u tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/strong> \u0111\u1ec3 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a cao, h\u1ea5p d\u1eabn v\u00e0 \u0111\u00e1ng nh\u1edb cho t\u1eebng ng\u01b0\u1eddi d\u00f9ng. H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng <strong>d\u1eef li\u1ec7u v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/strong> \u0111\u1ec3 l\u00e0m n\u1ed5i b\u1eadt doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/p>\n<ul>\n<li>\ud83d\udcca Thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u CX.<\/li>\n<li>\ud83d\udc41\ufe0f Hi\u1ec3u h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec3 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a.<\/li>\n<li>\ud83d\udca1 S\u1eed d\u1ee5ng d\u1eef li\u1ec7u tr\u1ea3i nghi\u1ec7m \u0111\u1ec3 d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p>C\u1ee7ng c\u1ed1 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a b\u1ea1n v\u1edbi <strong>tr\u1ea3i nghi\u1ec7m d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/strong> v\u01b0\u1ee3t ra ngo\u00e0i nh\u1eefng t\u01b0\u01a1ng t\u00e1c c\u01a1 b\u1ea3n. N\u00f3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c hi\u1ec3u s\u00e2u s\u1eafc h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 s\u1eed d\u1ee5ng nh\u1eefng hi\u1ec3u bi\u1ebft \u0111\u1ec3 t\u1ea1o ra c\u00e1c \u0111i\u1ec3m ch\u1ea1m ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1n gi\u1ea3.<\/p>\n<h2>Tr\u1ea3i nghi\u1ec7m D\u1ef1a tr\u00ean D\u1eef li\u1ec7u trong H\u00e0nh \u0111\u1ed9ng<\/h2>\n<p>H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i nh\u01b0 Facebook v\u00e0 Instagram b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng c\u1ee7a ch\u00fang t\u00f4i, Messenger Bot, \u0111\u01b0\u1ee3c n\u00e2ng cao b\u1edfi s\u1ef1 phong ph\u00fa c\u1ee7a <strong>d\u1eef li\u1ec7u tr\u1ea3i nghi\u1ec7m<\/strong>. M\u1ed7i ph\u1ea3n h\u1ed3i c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng h\u00f3a nh\u01b0ng v\u1eabn mang t\u00ednh c\u00e1 nh\u00e2n s\u00e2u s\u1eafc khi n\u00f3 \u0111\u01b0\u1ee3c <strong>d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/strong>.<\/p>\n<ul>\n<li>\ud83e\udd16 T\u1ea1o ra c\u00e1c lu\u1ed3ng giao ti\u1ebfp t\u1ef1 \u0111\u1ed9ng v\u00e0 ph\u1ea3n h\u1ed3i.<\/li>\n<li>\ud83c\uddfb\ud83c\uddf3 T\u1eadn d\u1ee5ng d\u1eef li\u1ec7u h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec3 tinh ch\u1ec9nh c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb.<\/li>\n<li>\ud83d\udcc8 S\u1eed d\u1ee5ng d\u1eef li\u1ec7u CX \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a chi\u1ebfn l\u01b0\u1ee3c v\u00e0 gi\u1ea3m chi ph\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p>B\u1eb1ng c\u00e1ch t\u1eadp trung v\u00e0o <strong>tr\u1ea3i nghi\u1ec7m d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/strong>, b\u1ea1n thu h\u00fat kh\u00e1ch h\u00e0ng v\u1edbi s\u1ef1 li\u00ean quan v\u00e0 ng\u1eef c\u1ea3nh, bi\u1ebfn c\u00e1c cu\u1ed9c g\u1eb7p g\u1ee1 th\u00e0nh nh\u1eefng cu\u1ed9c \u0111\u1ed1i tho\u1ea1i thuy\u1ebft ph\u1ee5c v\u00e0 h\u00e0i l\u00f2ng, th\u00fac \u0111\u1ea9y chuy\u1ec3n \u0111\u1ed5i.<\/p>\n<h2>D\u1eef li\u1ec7u v\u00e0 Tr\u1ea3i nghi\u1ec7m Kh\u00e1ch h\u00e0ng: M\u1ed9t C\u1eb7p \u0110\u00f4i Quy\u1ec1n L\u1ef1c<\/h2>\n<p>H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng m\u1ed9t k\u1ecbch b\u1ea3n m\u00e0 m\u1ecdi t\u01b0\u01a1ng t\u00e1c v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n l\u00e0 m\u1ed9t vi\u00ean g\u1ea1ch x\u00e2y d\u1ef1ng cho m\u1ed9t m\u1ed1i quan h\u1ec7 m\u1ea1nh m\u1ebd h\u01a1n. B\u1eb1ng c\u00e1ch khai th\u00e1c s\u1ef1 c\u1ed9ng h\u01b0\u1edfng gi\u1eefa <strong>d\u1eef li\u1ec7u v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/strong>, t\u1ea7m nh\u00ecn n\u00e0y tr\u1edf th\u00e0nh hi\u1ec7n th\u1ef1c. N\u00f3 cho ph\u00e9p c\u00e1c c\u00f4ng ty kh\u00f4ng ch\u1ec9 \u0111\u00e1p \u1ee9ng m\u00e0 c\u00f2n th\u1ef1c s\u1ef1 d\u1ef1 \u0111o\u00e1n \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng, li\u00ean t\u1ee5c cung c\u1ea5p nh\u1eefng tr\u1ea3i nghi\u1ec7m phi th\u01b0\u1eddng.<\/p>\n<ul>\n<li>\ud83d\udcdd C\u00e1 nh\u00e2n h\u00f3a n\u1ed9i dung theo s\u1edf th\u00edch c\u1ee7a t\u1eebng ng\u01b0\u1eddi.<\/li>\n<li>\ud83d\udc64 Ph\u00e2n kh\u00fac kh\u00e1n gi\u1ea3 c\u1ee7a b\u1ea1n m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng d\u1eef li\u1ec7u CX.<\/li>\n<li>\ud83d\udece\ufe0f Cung c\u1ea5p d\u1ecbch v\u1ee5 tuy\u1ec7t v\u1eddi b\u1eb1ng c\u00e1ch d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<p>S\u1eed d\u1ee5ng Messenger Bot, nh\u1eefng nguy\u00ean t\u1eafc n\u00e0y trao quy\u1ec1n cho b\u1ea1n <strong>tr\u1ea3i nghi\u1ec7m d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/strong> b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng d\u1eef li\u1ec7u th\u1eddi gian th\u1ef1c \u0111\u1ec3 ph\u1ea3n \u1ee9ng nhanh ch\u00f3ng v\u00e0 hi\u1ec7u qu\u1ea3 v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h2>Tr\u1ea3i Nghi\u1ec7m D\u1ef1a Tr\u00ean D\u1eef Li\u1ec7u \u0110\u01b0\u1ee3c \u0110\u00f3n Nh\u1eadn<\/h2>\n<p>N\u00f3 kh\u00f4ng ch\u1ec9 l\u00e0 ph\u1ea3n \u1ee9ng; m\u00e0 c\u00f2n l\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t h\u00e0nh tr\u00ecnh phong ph\u00fa v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Nh\u1eefng hi\u1ec3u bi\u1ebft d\u1ef1a tr\u00ean d\u1eef li\u1ec7u m\u1edf \u0111\u01b0\u1eddng cho nh\u1eefng tr\u1ea3i nghi\u1ec7m ch\u1ea1m \u0111\u1ebfn c\u1ed1t l\u00f5i c\u1ee7a nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<ul>\n<li>\ud83d\udd01 S\u1eed d\u1ee5ng v\u00f2ng ph\u1ea3n h\u1ed3i \u0111\u1ec3 li\u00ean t\u1ee5c c\u1ea3i thi\u1ec7n h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<li>\ud83d\udde3\ufe0f Tham gia v\u00e0o nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n c\u00f3 \u00fd ngh\u0129a \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi d\u1eef li\u1ec7u.<\/li>\n<li>\ud83d\ude80 N\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi nh\u1eefng tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh b\u1edfi d\u1eef li\u1ec7u.<\/li>\n<\/ul>\n<p>Trong vi\u1ec7c s\u1eed d\u1ee5ng <strong>tr\u1ea3i nghi\u1ec7m d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/strong> th\u00f4ng qua Messenger Bot, c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a b\u1ea1n kh\u00f4ng ch\u1ec9 l\u00e0 giao d\u1ecbch - ch\u00fang tr\u1edf th\u00e0nh nh\u1eefng ch\u01b0\u01a1ng \u0111\u00e1ng nh\u1edb trong c\u00e2u chuy\u1ec7n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p>Kh\u00e1m ph\u00e1 m\u1ed9t k\u1ebft n\u1ed1i s\u00e2u s\u1eafc h\u01a1n v\u1edbi kh\u00e1n gi\u1ea3 c\u1ee7a b\u1ea1n th\u00f4ng qua c\u00e1c gi\u1ea3i ph\u00e1p c\u1ee7a ch\u00fang t\u00f4i t\u1ea1i <a href=\"https:\/\/messengerbot.app\/vi\/free-trial-offer\/\">Bot Messenger<\/a>. \u0110\u0103ng k\u00fd d\u00f9ng th\u1eed mi\u1ec5n ph\u00ed c\u1ee7a ch\u00fang t\u00f4i h\u00f4m nay, v\u00e0 b\u1eaft \u0111\u1ea7u t\u00f9y ch\u1ec9nh c\u00e1c lu\u1ed3ng t\u1ef1 \u0111\u1ed9ng ph\u00f9 h\u1ee3p v\u1edbi c\u00e1 nh\u00e2n. Khai th\u00e1c s\u1ee9c m\u1ea1nh c\u1ee7a <strong>tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/strong> v\u1edbi Messenger Bot, v\u00e0 ch\u1ee9ng ki\u1ebfn s\u1ef1 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng - v\u00e0 doanh nghi\u1ec7p c\u1ee7a b\u1ea1n - bay cao \u0111\u1ebfn nh\u1eefng t\u1ea7m cao m\u1edbi.<\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<input type=\"hidden\" value=\"\" data-essbisPostContainer=\"\" data-essbisPostUrl=\"https:\/\/messengerbot.app\/vi\/harness-the-power-of-cx-data-transforming-the-ordinary-into-unforgettable-data-driven-customer-experiences\/\" data-essbisPostTitle=\"Harness the Power of CX Data: Transforming the Ordinary into Unforgettable Data-Driven Customer Experiences\" data-essbisHoverContainer=\"\"><p>In a world where every interaction is a brushstroke on the canvas of perception, data-driven customer experiences represent the artistry of modern business. The intimate tango between data and customer experience beckons a revolutionary shift\u2014quietly orchestrated by profound insights gleaned from meticulously collected customer experience data. By delving into the intricate world of CX data, [&hellip;]<\/p>\n","protected":false},"author":14928,"featured_media":262172,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"noindex","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-251999","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts\/251999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/comments?post=251999"}],"version-history":[{"count":1,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts\/251999\/revisions"}],"predecessor-version":[{"id":261706,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts\/251999\/revisions\/261706"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/media\/262172"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/media?parent=251999"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/categories?post=251999"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/tags?post=251999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}