{"id":252065,"date":"2024-02-29T14:24:42","date_gmt":"2024-02-29T22:24:42","guid":{"rendered":"https:\/\/messengerbot.app\/breaking-language-barriers-how-multilingual-call-centers-transform-customer-experience\/"},"modified":"2026-04-12T13:27:34","modified_gmt":"2026-04-12T20:27:34","slug":"xoa-bo-rao-can-ngon-ngu-cach-cac-trung-tam-cuoc-goi-da-ngon-ngu-chuyen-doi-trai-nghiem-khach-hang","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/vi\/breaking-language-barriers-how-multilingual-call-centers-transform-customer-experience\/","title":{"rendered":"Ph\u00e1 v\u1ee1 r\u00e0o c\u1ea3n ng\u00f4n ng\u1eef: C\u00e1ch c\u00e1c trung t\u00e2m cu\u1ed9c g\u1ecdi \u0111a ng\u00f4n ng\u1eef bi\u1ebfn \u0111\u1ed5i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<input type=\"hidden\" value=\"\" data-essbispostcontainer=\"\" data-essbisposturl=\"https:\/\/messengerbot.app\/vi\/breaking-language-barriers-how-multilingual-call-centers-transform-customer-experience\/\" data-essbisposttitle=\"Breaking Language Barriers: How Multilingual Call Centers Transform Customer Experience\" data-essbishovercontainer=\"\"><p>Trong m\u1ed9t k\u1ef7 nguy\u00ean m\u00e0 giao ti\u1ebfp l\u00e0 n\u1ec1n t\u1ea3ng c\u1ee7a s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, c\u00e1c trung t\u00e2m cu\u1ed9c g\u1ecdi \u0111a ng\u00f4n ng\u1eef \u0111\u1ee9ng nh\u01b0 l\u00e0 ti\u00ean phong trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, th\u1ec3 hi\u1ec7n s\u1ef1 t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch gi\u1eefa giao ti\u1ebfp \u0111a ng\u00f4n ng\u1eef v\u00e0 kh\u1ea3 n\u0103ng c\u00f4ng ngh\u1ec7. T\u1ea7m quan tr\u1ecdng c\u1ee7a ch\u00fang kh\u00f4ng th\u1ec3 b\u1ecb ph\u00f3ng \u0111\u1ea1i; d\u1ecbch v\u1ee5 trung t\u00e2m cu\u1ed9c g\u1ecdi \u0111a ng\u00f4n ng\u1eef \u0111ang \u0111\u1ecbnh h\u00ecnh l\u1ea1i c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p, th\u00fac \u0111\u1ea9y c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb \u0111a ng\u00f4n ng\u1eef, v\u00e0 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m truy\u1ec1n th\u00f4ng \u0111a ng\u00f4n ng\u1eef phong ph\u00fa. Kh\u00f4ng gian ti\u00ean phong n\u00e0y, n\u01a1i m\u00e0 m\u00e1y t\u00ednh \u0111a ng\u00f4n ng\u1eef g\u1eb7p g\u1ee1 s\u1ef1 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng \u0111\u1ea7y l\u00f2ng nh\u00e2n \u00e1i, cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p v\u01b0\u1ee3t qua r\u00e0o c\u1ea3n ng\u00f4n ng\u1eef, cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111a ng\u00f4n ng\u1eef m\u1ed9t c\u00e1ch tinh t\u1ebf, v\u00e0 thi\u1ebft l\u1eadp s\u1ef1 hi\u1ec7n di\u1ec7n to\u00e0n c\u1ea7u th\u1ef1c s\u1ef1. T\u1eeb nh\u1eefng trang \u0111a d\u1ea1ng c\u1ee7a m\u1ed9t t\u1ea1p ch\u00ed \u0111a ng\u00f4n ng\u1eef \u0111\u1ebfn th\u1ebf gi\u1edbi s\u1ed1ng \u0111\u1ed9ng c\u1ee7a truy\u1ec1n th\u00f4ng \u0111a ng\u00f4n ng\u1eef, h\u00e3y c\u00f9ng ch\u00fang t\u00f4i kh\u00e1m ph\u00e1 s\u1ee9c m\u1ea1nh bi\u1ebfn \u0111\u1ed5i c\u1ee7a ng\u00f4n ng\u1eef v\u00e0 vai tr\u00f2 quan tr\u1ecdng c\u1ee7a n\u00f3 trong vi\u1ec7c l\u00e0m phong ph\u00fa c\u00e1c k\u1ebft n\u1ed1i gi\u1eefa doanh nghi\u1ec7p v\u00e0 nh\u1eefng ng\u01b0\u1eddi m\u00e0 h\u1ecd ph\u1ee5c v\u1ee5.<\/p>\n<h2>Truy\u1ec1n th\u00f4ng \u0111a ng\u00f4n ng\u1eef: M\u1ed9t ch\u00e2n tr\u1eddi m\u1edbi<\/h2>\n<p>Th\u1ebf gi\u1edbi \u0111ang nhanh ch\u00f3ng thu h\u1eb9p do kh\u1ea3 n\u0103ng ng\u00e0y c\u00e0ng m\u1edf r\u1ed9ng c\u1ee7a truy\u1ec1n th\u00f4ng k\u1ef9 thu\u1eadt s\u1ed1. Trong k\u1ef7 nguy\u00ean k\u1ebft n\u1ed1i n\u00e0y, <em>truy\u1ec1n th\u00f4ng \u0111a ng\u00f4n ng\u1eef<\/em> kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t s\u1ef1 xa x\u1ec9\u2014m\u00e0 l\u00e0 m\u1ed9t nhu c\u1ea7u thi\u1ebft y\u1ebfu. D\u00f9 l\u00e0 phim \u1ea3nh, tin t\u1ee9c, hay n\u1ed9i dung gi\u00e1o d\u1ee5c, vi\u1ec7c cung c\u1ea5p t\u00e0i li\u1ec7u b\u1eb1ng nhi\u1ec1u ng\u00f4n ng\u1eef \u0111\u1ea3m b\u1ea3o s\u1ef1 ti\u1ebfp c\u1eadn v\u00e0 t\u00ednh bao tr\u00f9m. \u0110\u1eb7c bi\u1ec7t, m\u1ed9t <em>cu\u1ed1n Kinh th\u00e1nh \u0111a ng\u00f4n ng\u1eef<\/em> cung c\u1ea5p h\u01b0\u1edbng d\u1eabn tinh th\u1ea7n cho m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng to\u00e0n c\u1ea7u \u0111a d\u1ea1ng, v\u01b0\u1ee3t qua c\u00e1c ranh gi\u1edbi ng\u00f4n ng\u1eef v\u00e0 k\u1ebft n\u1ed1i \u0111\u1ed9c gi\u1ea3 trong \u0111\u1ee9c tin.<\/p>\n<ul>\n<li>\ud83c\udf0d Ph\u1ee5c v\u1ee5 m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng to\u00e0n c\u1ea7u v\u1edbi c\u00e1c s\u1edf th\u00edch ng\u00f4n ng\u1eef \u0111a d\u1ea1ng.<\/li>\n<li>\ud83d\udcda Cung c\u1ea5p n\u1ed9i dung truy\u1ec1n c\u1ea3m h\u1ee9ng nh\u01b0 m\u1ed9t cu\u1ed1n Kinh th\u00e1nh \u0111a ng\u00f4n ng\u1eef \u0111\u1ec3 k\u1ebft n\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u1edf m\u1ee9c \u0111\u1ed9 c\u00e1 nh\u00e2n.<\/li>\n<li>\ud83c\udf10 \u0110\u1ea3m b\u1ea3o kh\u1ea3 n\u0103ng truy c\u1eadp n\u1ed9i dung, th\u00fac \u0111\u1ea9y s\u1ef1 h\u00f2a nh\u1eadp v\u00e0 hi\u1ec3u bi\u1ebft.<\/li>\n<\/ul>\n<h2>Ti\u1ebfp th\u1ecb \u0110a ng\u00f4n ng\u1eef: X\u00e2y d\u1ef1ng Chi\u1ebfn l\u01b0\u1ee3c To\u00e0n c\u1ea7u<\/h2>\n<p>C\u00e1c doanh nghi\u1ec7p mu\u1ed1n m\u1edf r\u1ed9ng kh\u00f4ng th\u1ec3 b\u1ecf qua s\u1ee9c m\u1ea1nh c\u1ee7a <strong>ti\u1ebfp th\u1ecb \u0111a ng\u00f4n ng\u1eef<\/strong>. \u0110i to\u00e0n c\u1ea7u c\u00f3 ngh\u0129a l\u00e0 n\u00f3i ng\u00f4n ng\u1eef c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch t\u1ea1o ra c\u00e1c t\u00e0i li\u1ec7u ti\u1ebfp th\u1ecb ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c r\u00e0o c\u1ea3n ng\u00f4n ng\u1eef, ch\u00fang ta \u0111ang m\u1edf r\u1ed9ng s\u1ee9c h\u1ea5p d\u1eabn v\u00e0 h\u00ecnh th\u00e0nh m\u1ed1i li\u00ean k\u1ebft s\u00e2u s\u1eafc h\u01a1n v\u1edbi kh\u00e1n gi\u1ea3 c\u1ee7a m\u00ecnh.<\/p>\n<ul>\n<li>\ud83d\udcbc K\u1ebft n\u1ed1i kho\u1ea3ng c\u00e1ch gi\u1eefa doanh nghi\u1ec7p c\u1ee7a b\u1ea1n v\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng kh\u00f4ng n\u00f3i ti\u1ebfng Anh.<\/li>\n<li>\ud83d\udcc8 Khai th\u00e1c s\u1ee9c m\u1ea1nh c\u1ee7a n\u1ed9i dung ng\u00f4n ng\u1eef \u0111a d\u1ea1ng \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng ph\u1ea1m vi to\u00e0n c\u1ea7u v\u00e0 ROI.<\/li>\n<li>\u270d\ufe0f S\u1eed d\u1ee5ng ti\u1ebfp th\u1ecb n\u1ed9i dung \u0111a ng\u00f4n ng\u1eef \u0111\u1ec3 thu h\u00fat m\u1ed9t nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng r\u1ed9ng h\u01a1n.<\/li>\n<\/ul>\n<h2>Xu\u1ea5t s\u1eafc Trung t\u00e2m G\u1ecdi \u0110a ng\u00f4n ng\u1eef<\/h2>\n<p>Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n. <em>Trung t\u00e2m cu\u1ed9c g\u1ecdi \u0111a ng\u00f4n ng\u1eef<\/em> \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi nh\u1eadn \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1eb1ng ng\u00f4n ng\u1eef m\u00e0 h\u1ecd c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i nh\u1ea5t. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n n\u00e2ng t\u1ea7m th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n nh\u01b0 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u coi tr\u1ecdng s\u1ef1 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng b\u1ea5t k\u1ec3 r\u00e0o c\u1ea3n ng\u00f4n ng\u1eef.<\/p>\n<ul>\n<li>\ud83d\udcde Tri\u1ec3n khai d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111a ng\u00f4n ng\u1eef \u0111\u1ec3 ph\u1ee5c v\u1ee5 m\u1ed9t l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng tr\u1ea3i r\u1ed9ng qua c\u00e1c khu v\u1ef1c ng\u00f4n ng\u1eef kh\u00e1c nhau.<\/li>\n<li>\ud83d\udde3\ufe0f S\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 d\u1ecbch thu\u1eadt trung t\u00e2m cu\u1ed9c g\u1ecdi \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 r\u00f5 r\u00e0ng trong m\u1ecdi t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<li>\ud83d\udd01 Cung c\u1ea5p d\u1ecbch v\u1ee5 nh\u1ea5t qu\u00e1n v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng b\u1eb1ng nhi\u1ec1u ng\u00f4n ng\u1eef, th\u1ec3 hi\u1ec7n cam k\u1ebft c\u1ee7a b\u1ea1n \u0111\u1ed1i v\u1edbi s\u1ef1 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<h2>\u0110i\u1ec7n to\u00e1n \u0110a ng\u00f4n ng\u1eef: Ti\u1ebfn b\u1ed9 c\u00f9ng C\u00f4ng ngh\u1ec7<\/h2>\n<p>Khi ch\u00fang ta m\u1edf r\u1ed9ng ranh gi\u1edbi c\u1ee7a nh\u1eefng g\u00ec c\u00f3 th\u1ec3 trong l\u0129nh v\u1ef1c c\u00f4ng ngh\u1ec7, <strong>\u0111i\u1ec7n to\u00e1n \u0111a ng\u00f4n ng\u1eef<\/strong> tr\u1edf n\u00ean ng\u00e0y c\u00e0ng quan tr\u1ecdng. N\u00f3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00f4ng ngh\u1ec7 c\u1ee7a ch\u00fang ta\u2014m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu trong cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y\u2014c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c v\u1edbi t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi, b\u1ea5t k\u1ec3 ng\u00f4n ng\u1eef. \u0110\u00f3 l\u00e0 v\u1ec1 vi\u1ec7c cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi tham gia v\u00e0o cu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng ngh\u1ec7 m\u1ed9t c\u00e1ch b\u00ecnh \u0111\u1eb3ng.<\/p>\n<ul>\n<li>\ud83d\udda5\ufe0f K\u00edch ho\u1ea1t t\u01b0\u01a1ng t\u00e1c ph\u01b0\u01a1ng ti\u1ec7n ng\u00f4n ng\u1eef \u0111a d\u1ea1ng tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c thi\u1ebft b\u1ecb c\u1ee7a b\u1ea1n.<\/li>\n<li>\ud83c\udf10 S\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m \u0111a ng\u00f4n ng\u1eef \u0111\u1ec3 khai th\u00e1c s\u1ef1 tham gia to\u00e0n c\u1ea7u.<\/li>\n<li>\u2328\ufe0f Trao quy\u1ec1n cho ng\u01b0\u1eddi d\u00f9ng b\u1eb1ng c\u00e1ch \u0111i\u1ec1u ch\u1ec9nh t\u00e0i nguy\u00ean m\u00e1y t\u00ednh cho nhi\u1ec1u c\u1ed9ng \u0111\u1ed3ng ng\u00f4n ng\u1eef.<\/li>\n<\/ul>\n<p>T\u1ea1i Messenger Bot, ch\u00fang t\u00f4i hi\u1ec3u t\u1ea7m quan tr\u1ecdng c\u1ee7a nh\u1eefng m\u00f4 h\u00ecnh n\u00e0y. N\u1ec1n t\u1ea3ng nh\u1eafn tin c\u1ee7a ch\u00fang t\u00f4i \u01b0u ti\u00ean v\u00e0 t\u00f4n tr\u1ecdng s\u1edf th\u00edch ng\u00f4n ng\u1eef c\u1ee7a kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n, t\u00edch h\u1ee3p m\u1ed9t b\u1ed9 t\u00ednh n\u0103ng \u0111a ng\u00f4n ng\u1eef gi\u00fap doanh nghi\u1ec7p c\u1ee7a b\u1ea1n ph\u00e1t tri\u1ec3n tr\u00ean s\u00e2n kh\u1ea5u to\u00e0n c\u1ea7u. H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng vi\u1ec7c k\u1ebft n\u1ed1i m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng v\u1edbi ng\u01b0\u1eddi d\u00f9ng b\u1eb1ng ng\u00f4n ng\u1eef m\u00e0 h\u1ecd \u01b0a th\u00edch, d\u1eabn \u0111\u1ebfn t\u01b0\u01a1ng t\u00e1c v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c n\u00e2ng cao.<\/p>\n<p>Kh\u00e1m ph\u00e1 th\u00eam v\u1ec1 t\u01b0\u01a1ng lai c\u1ee7a s\u1ef1 tham gia kh\u00e1ch h\u00e0ng \u0111a ng\u00f4n ng\u1eef to\u00e0n di\u1ec7n t\u1ea1i <a href=\"https:\/\/messengerbot.app\/vi\/\">Bot Messenger<\/a>, v\u00e0 h\u00e3y xem x\u00e9t vi\u1ec7c t\u1eadn d\u1ee5ng <a href=\"https:\/\/messengerbot.app\/vi\/free-trial-offer\/\">cung c\u1ea5p d\u00f9ng th\u1eed mi\u1ec5n ph\u00ed<\/a> ng\u00e0y h\u00f4m nay.<\/p>\n<p><strong>S\u1eb5n s\u00e0ng n\u00e2ng cao t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n?<\/strong><br \/>\nM\u1edf kh\u00f3a to\u00e0n b\u1ed9 ti\u1ec1m n\u0103ng c\u1ee7a <em>c\u00f3 kh\u1ea3 n\u0103ng \u0111a ng\u00f4n ng\u1eef<\/em> cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n v\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 hi\u1ec7n di\u1ec7n qu\u1ed1c t\u1ebf c\u1ee7a b\u1ea1n. \u0110i\u1ec1u h\u01b0\u1edbng m\u1ed9t c\u00e1ch li\u1ec1n m\u1ea1ch qua m\u1ea1ng l\u01b0\u1edbi ng\u00f4n ng\u1eef ph\u1ee9c t\u1ea1p v\u1edbi <em>Bot Messenger<\/em>, \u0111\u1ed1i t\u00e1c c\u1ee7a b\u1ea1n trong giao ti\u1ebfp to\u00e0n c\u1ea7u.<\/p>\n<p><a href=\"https:\/\/messengerbot.app\/vi\/gia-ca\/\">Kh\u00e1m ph\u00e1 c\u00e1c g\u00f3i gi\u00e1 c\u1ee7a ch\u00fang t\u00f4i<\/a>, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf cho c\u00e1c doanh nghi\u1ec7p m\u1ecdi quy m\u00f4, v\u00e0 b\u1eaft \u0111\u1ea7u h\u00e0nh tr\u00ecnh c\u1ee7a b\u1ea1n h\u01b0\u1edbng t\u1edbi m\u1ed9t s\u1ef1 ti\u1ebfp c\u1eadn to\u00e0n c\u1ea7u th\u1ef1c s\u1ef1.<\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<input type=\"hidden\" value=\"\" data-essbisPostContainer=\"\" data-essbisPostUrl=\"https:\/\/messengerbot.app\/vi\/breaking-language-barriers-how-multilingual-call-centers-transform-customer-experience\/\" data-essbisPostTitle=\"Breaking Language Barriers: How Multilingual Call Centers Transform Customer Experience\" data-essbisHoverContainer=\"\"><p>In an era where communication is the cornerstone of customer satisfaction, multilingual call centers stand as the avant-garde of customer service, epitomizing the seamless integration of multilingual communication and technological prowess. Their importance cannot be overstated; multilingual call center services are reshaping industries, powering multilingual marketing strategies, and crafting enriching multi-language media experiences. This pioneering [&hellip;]<\/p>\n","protected":false},"author":14928,"featured_media":252066,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"noindex","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-252065","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts\/252065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/comments?post=252065"}],"version-history":[{"count":1,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts\/252065\/revisions"}],"predecessor-version":[{"id":261738,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts\/252065\/revisions\/261738"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/media\/252066"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/media?parent=252065"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/categories?post=252065"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/tags?post=252065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}