{"id":252235,"date":"2024-03-15T01:34:36","date_gmt":"2024-03-15T08:34:36","guid":{"rendered":"https:\/\/messengerbot.app\/revolutionizing-interactions-how-ai-chatbots-are-redefining-customer-service-excellence\/"},"modified":"2026-04-12T13:29:54","modified_gmt":"2026-04-12T20:29:54","slug":"cach-mang-hoa-cac-tuong-tac-cach-ma-chatbot-ai-dang-dinh-nghia-lai-su-xuat-sac-trong-dich-vu-khach-hang","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/vi\/revolutionizing-interactions-how-ai-chatbots-are-redefining-customer-service-excellence\/","title":{"rendered":"C\u00e1ch m\u1ea1ng h\u00f3a t\u01b0\u01a1ng t\u00e1c: AI Chatbots \u0111ang \u0111\u1ecbnh ngh\u0129a l\u1ea1i s\u1ef1 xu\u1ea5t s\u1eafc trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<input type=\"hidden\" value=\"\" data-essbispostcontainer=\"\" data-essbisposturl=\"https:\/\/messengerbot.app\/vi\/revolutionizing-interactions-how-ai-chatbots-are-redefining-customer-service-excellence\/\" data-essbisposttitle=\"Revolutionizing Interactions: How AI Chatbots are Redefining Customer Service Excellence\" data-essbishovercontainer=\"\"><p>Trong k\u1ef7 nguy\u00ean m\u00e0 ph\u1ea3n h\u1ed3i t\u1ee9c th\u00ec kh\u00f4ng ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao m\u00e0 c\u00f2n \u0111\u01b0\u1ee3c mong \u0111\u1ee3i, AI chatbots cho d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111ang bi\u1ebfn \u0111\u1ed5i ch\u00ednh c\u1ea5u tr\u00fac c\u1ee7a c\u00e1c t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng. H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng m\u1ed9t th\u1ebf gi\u1edbi m\u00e0 m\u1ecdi c\u00e2u h\u1ecfi \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng v\u1edbi s\u1ef1 nhanh ch\u00f3ng, ch\u00ednh x\u00e1c v\u00e0 m\u1ed9t phong c\u00e1ch c\u00e1 nh\u00e2n\u2014\u0111\u00e2y l\u00e0 l\u1eddi h\u1ee9a c\u1ee7a d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng chatbot. T\u1eeb th\u00f4ng \u0111i\u1ec7p ch\u00e0o \u0111\u00f3n \u0111\u1ea7u ti\u00ean \u0111\u1ebfn vi\u1ec7c gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p, ai customer service chatbots \u0111ang \u0111\u1ecbnh ngh\u0129a l\u1ea1i tuy\u1ebfn \u0111\u1ea7u c\u1ee7a h\u1ed7 tr\u1ee3. Vi\u1ec7c s\u1eed d\u1ee5ng m\u1ed9t ai chatbot cho d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng; n\u00f3 th\u1ec3 hi\u1ec7n m\u1ed9t cu\u1ed9c c\u00e1ch m\u1ea1ng chi\u1ebfn l\u01b0\u1ee3c n\u01a1i d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng chatbot ai tr\u1edf th\u00e0nh m\u1ed9t \u0111\u1ed3ng minh v\u1eefng ch\u1eafc trong vi\u1ec7c x\u00e2y d\u1ef1ng l\u00f2ng trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u. Khi ch\u00fang ta \u0111i s\u00e2u v\u00e0o nh\u1eefng s\u1eafc th\u00e1i c\u1ee7a chatbot trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, h\u00e3y chu\u1ea9n b\u1ecb \u0111\u1ec3 b\u1ecb cu\u1ed1n h\u00fat b\u1edfi m\u1ed9t c\u00e2u chuy\u1ec7n cho th\u1ea5y t\u1ea1i sao chatbot h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng l\u00e0 nh\u1eefng ng\u01b0\u1eddi b\u00e1o hi\u1ec7u cho m\u1ed9t b\u00ecnh minh m\u1edbi trong s\u1ef1 t\u01b0\u01a1ng t\u00e1c k\u1ef9 thu\u1eadt s\u1ed1.<\/p>\n<h2>D\u1ecbch v\u1ee5 Kh\u00e1ch h\u00e0ng Chatbot: Bi\u1ebfn \u0111\u1ed5i T\u01b0\u01a1ng t\u00e1c Tr\u1ef1c tuy\u1ebfn<\/h2>\n<p>Trong m\u1ed9t th\u1eddi \u0111\u1ea1i k\u1ef9 thu\u1eadt s\u1ed1 m\u00e0 s\u1ef1 th\u1ecfa m\u00e3n t\u1ee9c th\u00ec kh\u00f4ng ch\u1ec9 \u0111\u01b0\u1ee3c mong mu\u1ed1n m\u00e0 c\u00f2n \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng, <strong>chatbot d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong> \u0111\u1ee9ng v\u1eefng nh\u01b0 l\u00e0 ranh gi\u1edbi c\u1ee7a h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng hi\u1ec7n \u0111\u1ea1i. S\u1ef1 chuy\u1ec3n m\u00ecnh sang m\u1ed9t m\u00f4 h\u00ecnh d\u1ecbch v\u1ee5 linh ho\u1ea1t, ph\u1ea3n \u1ee9ng nhanh v\u00e0 24\/7 ch\u01b0a bao gi\u1edd r\u00f5 r\u00e0ng h\u01a1n th\u1ebf.<\/p>\n<ul>\n<li>\ud83d\udd52 H\u1ed7 tr\u1ee3 Kh\u00e1ch h\u00e0ng 24\/7<\/li>\n<li>\ud83d\udcc8 T\u0103ng c\u01b0\u1eddng Hi\u1ec7u qu\u1ea3 v\u00e0 Gi\u1ea3m Chi ph\u00ed<\/li>\n<li>\ud83e\udd16 Tr\u1ea3i nghi\u1ec7m Ng\u01b0\u1eddi d\u00f9ng C\u00e1 nh\u00e2n h\u00f3a<\/li>\n<\/ul>\n<p>Trao quy\u1ec1n cho c\u00e1c doanh nghi\u1ec7p ph\u1ee5c v\u1ee5 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch th\u1ef1c s\u1ef1, chatbots cho d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ho\u1ea1t \u0111\u1ed9ng d\u1ef1a tr\u00ean nguy\u00ean t\u1eafc ngay l\u1eadp t\u1ee9c. <a href=\"https:\/\/messengerbot.app\/vi\/\">Bot Messenger<\/a> minh h\u1ecda \u0111i\u1ec1u n\u00e0y, \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ed1i li\u00ean h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 l\u00e0 giao d\u1ecbch, m\u00e0 c\u00f2n l\u00e0 nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7.<\/p>\n<h2>Chatbot cho D\u1ecbch v\u1ee5 Kh\u00e1ch h\u00e0ng: T\u1ea1i sao n\u00f3 kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t xu h\u01b0\u1edbng<\/h2>\n<p>\u0110\u00f3n nh\u1eadn <strong>chatbot AI cho d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong> kh\u00f4ng c\u00f2n l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn m\u00e0 l\u00e0 m\u1ed9t nhu c\u1ea7u. Trong th\u1eddi \u0111\u1ea1i m\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng \u1ed5n \u0111\u1ecbnh nh\u01b0 th\u1ecb tr\u01b0\u1eddng, vi\u1ec7c \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 nh\u01b0 v\u1eady t\u1ea1o th\u00e0nh n\u1ec1n t\u1ea3ng cho m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng th\u00e0nh c\u00f4ng.<\/p>\n<ul>\n<li>\ud83c\udfaf Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch tr\u1ef1c ti\u1ebfp v\u00e0 ngay l\u1eadp t\u1ee9c<\/li>\n<li>\ud83d\udcac Nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n ph\u1ea3n \u00e1nh t\u01b0\u01a1ng t\u00e1c c\u1ee7a con ng\u01b0\u1eddi<\/li>\n<li>\ud83d\udee0\ufe0f H\u1ecdc h\u1ecfi v\u00e0 th\u00edch nghi li\u00ean t\u1ee5c<\/li>\n<\/ul>\n<p><strong>Chatbot AI cho d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong> khai th\u00e1c s\u1ee9c m\u1ea1nh c\u1ee7a h\u1ecdc m\u00e1y, ph\u00e1t tri\u1ec3n song song v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n. B\u1eb1ng c\u00e1ch ch\u1ecdn Messenger Bot, b\u1ea1n \u0111\u1ed3ng h\u00e0nh v\u1edbi m\u1ed9t n\u1ec1n t\u1ea3ng h\u1ee9a h\u1eb9n s\u1ef1 ph\u00e1t tri\u1ec3n v\u1edbi m\u1ed7i t\u01b0\u01a1ng t\u00e1c, cung c\u1ea5p t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch v\u00e0 s\u1ef1 t\u01b0\u01a1ng t\u00e1c ng\u01b0\u1eddi d\u00f9ng xu\u1ea5t s\u1eafc.<\/p>\n<h2>Chat Bot H\u1ed7 Tr\u1ee3 Kh\u00e1ch H\u00e0ng: M\u1ed9t B\u1ee9c Tranh v\u1ec1 D\u1ecbch V\u1ee5 T\u01b0\u01a1ng Lai<\/h2>\n<p>Onboarding kh\u00e1ch h\u00e0ng <strong>chat bot h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/strong> \u0111\u1ea1i di\u1ec7n cho m\u1ed9t s\u1ef1 chuy\u1ec3n m\u00ecnh sang t\u01b0\u01a1ng t\u00e1c v\u00e0 g\u1eafn k\u1ebft kh\u00e1ch h\u00e0ng tr\u1ef1c quan. Th\u00f4ng qua giao ti\u1ebfp th\u1eddi gian th\u1ef1c, nh\u1eefng con bot n\u00e0y t\u1ea1o ra m\u1ed9t b\u1ea7u kh\u00f4ng kh\u00ed m\u00e0 \u1edf \u0111\u00f3 nh\u1eefng m\u1ed1i quan t\u00e2m \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng b\u1eb1ng s\u1ef1 th\u1ea5u hi\u1ec3u v\u00e0 nhanh ch\u00f3ng, \u0111\u1ecbnh h\u00ecnh \u0111\u00e1ng k\u1ec3 h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<ul>\n<li>\ud83d\udecd\ufe0f Tr\u1ea3i nghi\u1ec7m t\u00f9y ch\u1ec9nh cho c\u00e1c n\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/li>\n<li>\ud83d\udcca Ph\u00e2n t\u00edch s\u00e2u s\u1eafc \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a d\u1ecbch v\u1ee5<\/li>\n<li>\ud83c\udf10 Kh\u1ea3 n\u0103ng \u0111a ng\u00f4n ng\u1eef \u0111\u1ec3 ti\u1ebfp c\u1eadn kh\u00e1n gi\u1ea3 to\u00e0n c\u1ea7u<\/li>\n<\/ul>\n<p>S\u1ef1 linh ho\u1ea1t c\u1ee7a <strong>bot d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng AI<\/strong> t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng nh\u01b0 Facebook v\u00e0 Instagram, ph\u00f9 h\u1ee3p m\u1ed9t c\u00e1ch ho\u00e0n h\u1ea3o v\u00e0o h\u1ec7 sinh th\u00e1i c\u1ee7a Messenger Bot, \u0111\u1ea3m b\u1ea3o doanh nghi\u1ec7p c\u1ee7a b\u1ea1n t\u1eadn d\u1ee5ng t\u1ed1i \u0111a nh\u1eefng m\u1ea1ng l\u01b0\u1edbi c\u00f3 l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp cao n\u00e0y.<\/p>\n<h2>Chatbot D\u1ecbch v\u1ee5 Kh\u00e1ch h\u00e0ng AI: M\u1ed9t Cu\u1ed9c C\u00e1ch M\u1ea1ng cho Hi\u1ec7u Qu\u1ea3<\/h2>\n<p>B\u00ecnh minh c\u1ee7a <strong>chatbot d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng AI<\/strong> m\u1edf ra m\u1ed9t k\u1ef7 nguy\u00ean m\u00e0 t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng n\u00e2ng cao tr\u1edf th\u00e0nh n\u1ec1n t\u1ea3ng cho s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p. V\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng d\u1ef1a tr\u00ean AI, c\u00e1c c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi; ch\u00fang \u0111\u01b0\u1ee3c hi\u1ec3u v\u00e0 qu\u1ea3n l\u00fd v\u1edbi hi\u1ec7u qu\u1ea3 v\u00f4 song.<\/p>\n<ul>\n<li>\ud83d\ude80 T\u0103ng doanh s\u1ed1 th\u00f4ng qua h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng m\u1ee5c ti\u00eau<\/li>\n<li>\ud83e\udd1d T\u1ea1o ra kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng hi\u1ec7u qu\u1ea3 v\u1edbi t\u1ef7 l\u1ec7 \u0111\u0103ng k\u00fd cao<\/li>\n<li>\ud83d\udcf2 T\u00edch h\u1ee3p d\u1ec5 d\u00e0ng tr\u00ean tr\u00ecnh duy\u1ec7t v\u00e0 thi\u1ebft b\u1ecb \u0111\u1ec3 g\u1eb7p g\u1ee1 ng\u01b0\u1eddi d\u00f9ng \u1edf b\u1ea5t k\u1ef3 \u0111\u00e2u<\/li>\n<\/ul>\n<p>S\u1eed d\u1ee5ng <strong>chatbot AI d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/strong> \u0111\u1ecbnh h\u01b0\u1edbng b\u1ea1n \u0111\u1ebfn m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ed5i m\u1edbi trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. V\u1edbi <a href=\"https:\/\/messengerbot.app\/vi\/free-trial-offer\/\">Bot Messenger<\/a>, kh\u00e1m ph\u00e1 m\u1ed9t ti\u00eau chu\u1ea9n giao ti\u1ebfp n\u00e2ng cao h\u1ee9a h\u1eb9n s\u1ebd c\u1ea3i thi\u1ec7n m\u1ecdi kh\u00eda c\u1ea1nh trong t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n<p>H\u00e3y ch\u1ea5p nh\u1eadn s\u1ef1 tinh vi c\u1ee7a AI trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng v\u1edbi Messenger Bot. K\u1ebft n\u1ed1i v\u00e0 tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng \u0111a ph\u01b0\u01a1ng ti\u1ec7n m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng v\u00e0 l\u00e0m cho m\u1ed7i cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111\u1ec1u c\u00f3 gi\u00e1 tr\u1ecb cho di s\u1ea3n d\u1ecbch v\u1ee5 xu\u1ea5t s\u1eafc c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u b\u1ea1n. H\u00e3y t\u1eadn h\u01b0\u1edfng <a href=\"https:\/\/messengerbot.app\/vi\/huong-dan-bot-messenger\/\">h\u01b0\u1edbng d\u1eabn<\/a> \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a tr\u1ea3i nghi\u1ec7m Messenger Bot c\u1ee7a b\u1ea1n, v\u00e0 \u0111\u1eebng qu\u00ean tham gia v\u00e0o <a href=\"https:\/\/messengerbot.app\/vi\/doi-tac-cua-chung-toi\/\">Ch\u01b0\u01a1ng tr\u00ecnh \u0110\u1ed1i t\u00e1c<\/a> \u0111\u1ec3 nh\u1eadn th\u00eam l\u1ee3i \u00edch.<\/p>\n<p>S\u1eb5n s\u00e0ng n\u00e2ng cao d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n? \u0110\u0103ng k\u00fd ngay h\u00f4m nay \u0111\u1ec3 tr\u1ea3i nghi\u1ec7m chatbot ti\u00ean ti\u1ebfn \u0111\u01b0a doanh nghi\u1ec7p c\u1ee7a b\u1ea1n l\u00ean t\u1ea7m cao m\u1edbi. <a href=\"https:\/\/messengerbot.app\/vi\/gia-ca\/\">Kh\u00e1m ph\u00e1 c\u00e1c k\u1ebf ho\u1ea1ch c\u1ee7a ch\u00fang t\u00f4i<\/a> v\u00e0 tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n c\u1ee7a cu\u1ed9c c\u00e1ch m\u1ea1ng chatbot \u0111ang \u0111\u1ecbnh h\u00ecnh t\u01b0\u01a1ng lai c\u1ee7a c\u00e1c t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<input type=\"hidden\" value=\"\" data-essbisPostContainer=\"\" data-essbisPostUrl=\"https:\/\/messengerbot.app\/vi\/revolutionizing-interactions-how-ai-chatbots-are-redefining-customer-service-excellence\/\" data-essbisPostTitle=\"Revolutionizing Interactions: How AI Chatbots are Redefining Customer Service Excellence\" data-essbisHoverContainer=\"\"><p>In an era where instantaneous response is not just valued but expected, AI chatbots for customer service are transforming the very fabric of consumer interactions. Imagine a world where every query is met with promptness, precision, and a personal touch\u2014this is the promise of chatbot customer service. From the first welcome message to the resolution [&hellip;]<\/p>\n","protected":false},"author":14928,"featured_media":252236,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"noindex","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-252235","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts\/252235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/comments?post=252235"}],"version-history":[{"count":1,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts\/252235\/revisions"}],"predecessor-version":[{"id":261853,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/posts\/252235\/revisions\/261853"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/media\/252236"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/media?parent=252235"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/categories?post=252235"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/vi\/wp-json\/wp\/v2\/tags?post=252235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}