选择最佳的CRM软件：Zoho vs Freshworks vs Messengerbot.app？

[{"id":8,"text":"“你需要增加销售吗？”},{"id":9,"text":"哪个CRM软件最适合你？”},{"id":10,"text":"这是许多企业主问自己的问题。如果答案是肯定的，那么是时候做出决定，选择三个优秀选项之一：Zoho、Freshworks或Messengerbot.app。"},{"id":11,"text":"这三者都是出色的选择，各自具有不同的关键功能，适合不同类型的企业。在这篇博客文章中，我们将比较这两个CRM，以便你可以决定哪个更适合你的公司！"},{"id":12,"text":"Zoho与Freshworks与MessengerBot.app的比较"},{"id":15,"text":"Zoho CRM是一款完整的客户关系管理软件套件，能够处理销售、营销和服务。Zoho CRM为外部活动提供了出色的电子邮件模板。"},{"id":17,"text":"Freshworks通过自动化你的网络和移动应用程序上的沟通流程，帮助你提高客户参与度。Freshworks是一个一体化的解决方案，适用于销售自动化、潜在客户培育、产品推荐、营销自动化等。"},{"id":19,"text":"Messenger bot通过Facebook Messenger提供个性化的消息体验，具有自动化功能，如推送通知或关于上个月交易的提醒。"},{"id":20,"text":"你可以配置你的聊天机器人以跟随特定的对话线程，机器人会知道何时需要通知你。客户更容易与公司联系，因为他们不需要经过多个步骤。适合潜在客户生成。"},{"id":21,"text":"选择其中任何一个肯定会提高营销团队在手动任务中的效率，从而帮助销售团队。"},{"id":22,"text":"Zoho CRM、Freshworks CRM还是Messenger Bot CRM，哪个更好？"},{"id":23,"text":"我必须说Zoho CRM软件是最好的CRM软件，因为它的定价比另外两个更实惠。它也是印度最受欢迎的CRM之一。我认为它的用户界面非常好，他们提供的客户服务团队总是可以帮助你解决问题。我从未见过他们无礼或其他类似的行为，他们总是那么礼貌和乐于助人。"},{"id":24,"text":"Zoho CRM软件是任何希望增加销售的人的最佳选择。它价格合理，提供出色的客户服务，功能种类繁多，可能比Messengerbot.app更合适，因为它有更多的自定义选项。我也非常喜欢他们的界面易于导航。"},{"id":25,"text":"Freshworks CRM并没有提供很多自定义选项，但Messengerbot.app缺乏Zoho所提供的功能。它的价格也比这个列表上的任何其他选项都要贵，因此如果你正在为你的公司寻找CRM，可能不值得花费时间和金钱。"},{"id":26,"text":"Zoho是最好的选择，毫无疑问。"},{"id":27,"text":"为什么CRM软件很重要？"},{"id":28,"text":"企业需要CRM软件的原因有很多：用于管理客户关系，促进客户留存和增长。尤其是那些在各个部门和地区拥有众多客户的大型企业。企业在CRM的帮助下与客户共同成长。"},{"id":29,"text":"– CRM软件很重要，因为它允许企业跟踪客户活动，如销售周期或营销活动，通过跟踪他们在网站上的在线行为。它还使他们能够将数据存储在一个地方，从而帮助企业更轻松地跟踪信息。"},{"id":30,"text":"– CRM软件很重要，因为它将所有客户数据集中在一个地方。它还允许企业更好地跟踪客户，并通过电子邮件、电话或社交媒体互动等方式改善与客户的关系。"},{"id":31,"text":"– CRM软件通过为每位客户提供个性化体验并跟踪客户体验，帮助企业留住客户。"},{"id":32,"text":"– CRM软件帮助企业增长，因为它使他们能够与潜在客户或买家保持联系，创建更好的营销活动，并更快地进行销售。"},{"id":33,"text":"– 使CRM软件重要的一个关键特性是企业能够识别哪个营销活动对哪个客户效果最好，并确定销售人员何时拨打潜在客户的电话。"},{"id":34,"text":"– CRM软件如此重要，因为它帮助企业与客户保持联系，将潜在客户转化为客户或买家，并跟踪哪些营销活动效果良好。"},{"id":35,"text":"转化能力"},{"id":37,"text":"Freshworks拥有一支专家团队来帮助你完成项目。他们还与其他流行工具如MailChimp和Google Sheets有多种集成。"},{"id":38,"text":"他们通过发送自动消息确保你的客户了解新产品和优惠。Freshworks会根据事件触发发送促销消息，如购物车遗弃和Facebook上的新社交媒体关注者。"},{"id":39,"text":"Freshworks还帮助你通过深入的分析工具跟踪客户行为。你可以通过查看客户的购物车、他们在你网站上花费的时间以及他们常访问的页面，了解很多关于他们的信息。"},{"id":41,"text":"Messengerbot.app可以在前端用于构建Facebook Messenger的聊天机器人，能够处理用户互动而无需人类参与。"},{"id":42,"text":"Messengerbot.app的转化能力是他们真正的卖点。Messengerbot.app能够应对任何类型的受众或行业，他们非常有能力通过聊天机器人处理客户服务。"},{"id":43,"text":"Messengerbot.app是零售和电子商务企业推动销售的完美解决方案。"}]

Which CRM software is best for you?”

This is the question that many business owners ask themselves. If the answer is yes, then it’s time to make a decision and choose one of three great options: Zoho vs Freshworks, or vs Messengerbot.app.

All three are excellent choices with different with their key features that will appeal to different types of businesses. In this blog post, we’ll compare these two CRMs so you can decide which one is right for your company!

Comparisons of Zoho vs Freshworks vs MessengerBot.app

什么是CRM软件？

Zoho 

Zoho CRM is a complete customer relationship management software suite with the capability to handle sales, marketing, and service. Zoho CRM has excellent email templates for outbound campaigns.

Freshworks

Freshworks helps you increase customer engagement by automating your communication process on the web and mobile applications. Freshworks is an all-in-one solution for Salesforce automation, lead nurturing, product recommendation, marketing automation, etc.

通讯机器人

Messenger bot offers personalized messaging experiences between businesses and their customers through Facebook Messenger with automated features like push notifications or reminders about deals from last month.

You can configure your chatbot to follow a particular conversation thread and the bot will know when it needs to notify you. It is easier for customers to get in contact with the company because they are not required to go through many steps. Good for lead generation.

By choosing either one of them surely improves the marketing team’s efficiency in their manual tasks that helps the sales team.

Which is better Zoho CRM or Freshworks CRM or Messenger Bot CRM?

I would have to say that the Zoho CRM software is the best CRM software because its pricing is much more affordable than the other two. It’s also one of the most popular CRMs in India. I think that it has a really good user interface and they offer a great customer service team that’s always available to help you out with your issues. I’ve never seen them be rude or anything like that, they’re always so polite and helpful.

The Zoho CRM software is the best choice for anyone looking to increase sales. It’s affordable and offers great customer service, a large variety of features, and maybe more appropriate than Messengerbot.app because it has more options with customization. I also really like that they have an easy-to-navigate interface.     

Freshworks CRM doesn’t offer a lot of customization, but Messengerbot.app lacks the features that Zoho has to offer. It’s also much more expensive than any other option on this list, so it may not be worth your time and money if you’re looking for a CRM for your company.    

Zoho is the best choice, hands down.     

Why is CRM software important?

There are many reasons that a business would need CRM software: for managing customer relationships, promoting retention and growth. Especially large businesses that have many customers across various departments and geographies. Business grows with the help of CRM to companies and customers.  

– CRM software is important because it allows businesses to track customer activities, such as sales cycles or marketing campaigns by following their online behavior through the website. It also enables them to store data in one place which helps businesses keep track of information more easily.

– CRM software is important because it keeps all customer data in one place. It also allows businesses to track their customers better and improve the relationships they share with them through things like emails, phone calls, or social media interactions.

– CRM software helps businesses retain customers by providing a personal experience for each of their customers and by tracking their customer experience.

– CRM software helps businesses grow because it enables them to stay in touch with potential clients or buyers, create better marketing campaigns, and make sales more quickly.

– A key feature that makes CRM software important is the ability for businesses to identify which marketing campaign works best for which customer and to identify the best time for salespeople to call a prospect.

– CRM software is so important because it helps businesses stay in touch with their customers, turn prospects into clients or buyers, and keep track of what marketing campaigns are working well.

Conversion Capabilities

Freshworks

Freshworks has a team of experts to help you with your projects. They also have a number of integrations with other popular tools like MailChimp and Google Sheets.

They make sure that your customers are aware of new products and offers by sending out automated messages. Freshworks sends out promo messages that are triggered by events like abandoned carts and new social media followers on Facebook.

Freshworks also helps you to track customer behavior with in-depth analytics tools. You can learn a lot about your clients by looking at their shopping carts, how much time they spend on your site, and which pages they frequent.

通讯机器人

Messengerbot.app can be used at the front end to build chatbots for Facebook messenger that can process user interactions without humans being involved in the equation 

Messengerbot.app’s conversion capabilities are their true selling point. Messengerbot.app is up for the challenge of any type of audience or industry, and they are more than capable of handling customer service via chatbots  

Messengerbot.app is a perfect solution for retail and eCommerce businesses looking to push sales.

The best thing about Messengerbot.app, though, is that it allows the business to create chatbots with no need for coding skills!

Zoho

Zoho’s free plan includes everything you need to create and manage a CRM for small businesses, but it doesn’t have much in the way of automation. For example, they don’t offer any customer segmentation or lead scoring features at all on their entry-level plan. They also lack some  features found in the Freshworks and Messengerbot.app plans,       

The entry-level plan for Zoho includes customer segmentation as well as lead scoring features such as conversion probability scores and contact information like company size or industry specialization. With these capabilities that are typically only available on higher-priced tiers with other  CRM providers,       

Zoho is an excellent option for advertising and marketing campaigns, customer queries, lead generation websites, or data intelligence.

User interface

Freshworks  

Freshworks is an online and mobile collaboration platform that provides tools and services for project management, human resource management, sales, and marketing automation. With Freshworks you can build a personalized dashboard with your tasks and important information from all of your projects in one place. Work anywhere, anytime, with anyone.

通讯机器人

Messenger Bot is the best CRM software for small businesses because it was made by and built for people just like you: tired of complicated apps that make your life more difficult than need be. With their simple yet powerful app, you’ll never have to deal with another complicated app again.

Zoho

Zoho has the most features but it’s also the most complicated to navigate for someone new to CRM software. Freshworks is very simple and easy to use, with less of a learning curve than Zoho. Messengerbot isn’t as powerful or full-featured as the other two, but it’s also a lot more intuitive and user-friendly.

总结

Freshworks has a simpler user interface and once you get to know the software it’s easier to navigate than Zoho. Messengerbot is not as powerful or sophisticated, but its simplicity makes for a nice change from more complicated CRM software like Zoho.

AI Assistant

AI is getting popular these past few years and many software have automation and using AI for that helps managing database, getting leads, contacts, analysis, and support system and more.

There are many CRM software out there and one of the most popular is Zoho, Freshworks, and Messengerbot.app.

Zoho has an AI assistant called AskZee that can perform tasks like booking meetings or sending reminders to your team members individually based on their preferences by automatically pulling data from other programs.

Zoho

Zoho uses artificial intelligence in its CRM system to predict what the customer needs. It has chatbots that answer questions and a lead-scoring system that predicts how likely someone is to become a customer. Their AI software also manages projects.

Freshworks

Freshworks has an AI software for its customer engagement called “Freddy AI” company that powers over 200,000 businesses globally with its email, calendaring, collaboration, and ticketing platform. Also enhances sales, support, and marketing in all size of business.

通讯机器人

Messengerbot.app incorporates its software with AI. A big strength of Messengerbot.app is its AI system, which automatically suggests the most relevant messages based on a customer’s previous interactions and allows you to chat with your customers through Facebook messenger. This frees up time for human team members and ensures that every reply reflects the needs of the customer.

结论

Zoho and Freshworks are both very good options for CRM, but if you’re looking to do more with AI, Messengerbot.app is a great choice too!

联系人管理

Zoho

Offers a suite of CRM products that can manage your contacts and tasks, such as lead management, social media marketing, web analytics, and SEO. It also provides a marketplace where you can find professional services for an extensive variety of industries.

Freshworks

One-stop solution to market your company by offering customer service software with unified inboxes across channels like email, chatbots, or even text messages; help desk ticketing system for self-service; user community to share knowledge and collaborate on best practices around the world;  helpdesk solutions for IT support staff as well as other customer service staffs.

通讯机器人

Allows you to automate customer support by providing a way for you to offer assistance on Facebook Messenger or through your personal Twitter account; it can provide 24/365 availability with the help of their artificial intelligence and chatbots in order to answer questions from customers within seconds, without any manual intervention.

Has a privacy policy that works with US district court orders.

Marketing Teams

Zoho

Zoho is a customer relationship management suite that offers CRM tools such as contact and lead management, marketing campaigns, data analytics, and comprehensive reporting. Its features include mobile support for Android devices, iOS apps for iPhones and iPad, chatbots that provide live assistance to customers on Facebook Messenger or SMS text messages.

Freshworks

The Freshworks CRM system supports both one-to-many emails (broadcasting) and many-to-one messaging (targeted campaigns). It uses machine learning capabilities to classify every email into five types – discussions, requests for information (RFI), complaints/disputes (CRO), abandoned shopping carts, etc. When a customer sends an email, Freshworks classifies the email to determine its type, and then automatically responds with a personalized message that’s relevant to each customer.

Messengerbot

The Messengerbot CRM software can be used from any device connected to the internet including PC browsers, smartphones, or tablets. It integrates seamlessly into Facebook messenger which means you don’t need to download the app, set up an account, or register and input any information.

电子邮件管理

Email management is extremely important in CRM services because it adds relative value and can help larger teams  make use of CRM software

Zoho 

has email management which you can write beautiful copies with our powerful editor, equipped with a ton of formatting options, and add important attachments.

Freshworks

Connect your email mailbox to Freshworks CRM to improve your email management. Your calendar and existing conversations are automatically connected with the two-way email sync, and all incoming messages are smartly mapped to the right contacts and deals.

通讯机器人

A lot of our work is done over email. Messengerbot.app makes it easy to control emails with features like snoozing, which allows you to temporarily mark messages as unread and set a time for the message to come back into your inbox. You can also archive messages and have them out of your way without deleting them.

此外，该应用程序内置了生产力工具，您可以通过安排会议、创建提醒和在日历上跟踪任务来更高效地完成更多工作。您甚至可以通过点击一个按钮附加文件或发送视频消息。

最后的想法

Zoho 和 Freshworks 都是优秀的 CRM 软件选项，但它们具有不同的功能，可能使其中一个更适合您的需求。

找出哪个适合您的最佳方法是什么？

试用一下它们吧！Messengerbot.app 是一款因其功能和实惠的定价计划而日益受欢迎的新软件！

这三款 CRM 中哪一款最适合您的业务需求？希望这对您的决策有所帮助！