{"id":257140,"date":"2025-09-14T15:14:45","date_gmt":"2025-09-14T22:14:45","guid":{"rendered":"https:\/\/messengerbot.app\/mastering-the-customer-onboarding-definition-key-steps-tools-and-processes-explained\/"},"modified":"2025-09-14T15:14:45","modified_gmt":"2025-09-14T22:14:45","slug":"%e6%8e%8c%e6%8f%a1%e5%ae%a2%e6%88%b7%e5%85%a5%e8%81%8c%e7%9a%84%e5%ae%9a%e4%b9%89%e3%80%81%e5%85%b3%e9%94%ae%e6%ad%a5%e9%aa%a4%e3%80%81%e5%b7%a5%e5%85%b7%e5%92%8c%e6%b5%81%e7%a8%8b%e7%9a%84%e8%a7%a3","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/zh\/mastering-the-customer-onboarding-definition-key-steps-tools-and-processes-explained\/","title":{"rendered":"\u638c\u63e1\u5ba2\u6237\u5165\u804c\u5b9a\u4e49\uff1a\u5173\u952e\u6b65\u9aa4\u3001\u5de5\u5177\u548c\u6d41\u7a0b\u89e3\u6790"},"content":{"rendered":"<input type=\"hidden\" value=\"\" data-essbispostcontainer=\"\" data-essbisposturl=\"https:\/\/messengerbot.app\/zh\/mastering-the-customer-onboarding-definition-key-steps-tools-and-processes-explained\/\" data-essbisposttitle=\"Mastering the Customer Onboarding Definition: Key Steps, Tools, and Processes Explained\" data-essbishovercontainer=\"\"><div class=\"key-takeaways-box\">\n<h2>\u5173\u952e\u8981\u70b9<\/h2>\n<ul>\n<li>\u638c\u63e1 <strong>\u5ba2\u6237\u5165\u804c\u5b9a\u4e49<\/strong> \u4ee5\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u4fdd\u7559\u7387\u3002<\/li>\n<li>\u5b9e\u65bd\u7ed3\u6784\u5316\u7684 <strong>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/strong> \u5305\u62ec\u4e2a\u6027\u5316\u6c9f\u901a\u548c\u91cf\u8eab\u5b9a\u5236\u7684\u8ba1\u5212\u3002<\/li>\n<li>\u5229\u7528\u6709\u6548\u7684\u5de5\u5177\uff0c\u5982 <strong>WalkMe<\/strong> \u548c <strong>Appcues<\/strong> \u6765\u7b80\u5316\u5165\u804c\u4f53\u9a8c\u5e76\u5438\u5f15\u7528\u6237\u3002<\/li>\n<li>\u5173\u6ce8 <strong>\u5ba2\u6237\u5165\u804c\u76847\u4e2a\u5173\u952e\u6b65\u9aa4<\/strong> \u4ee5\u5efa\u7acb\u7262\u56fa\u7684\u5173\u7cfb\u5e76\u63d0\u9ad8\u4fdd\u7559\u7387\u3002<\/li>\n<li>\u5b9a\u671f\u901a\u8fc7KPI\u548c\u53cd\u9988\u673a\u5236\u8861\u91cf\u6210\u529f\uff0c\u4ee5\u4e0d\u65ad\u5b8c\u5584\u60a8\u7684\u5165\u804c\u7b56\u7565\u3002<\/li>\n<li>\u9002\u5e94\u5f53\u524d\u7684\u5165\u804c\u8d8b\u52bf\uff0c\u5305\u62ec\u57fa\u4e8eAI\u7684\u89e3\u51b3\u65b9\u6848\u548c\u4e92\u52a8\u6559\u7a0b\uff0c\u4ee5\u5b9e\u73b0\u66f4\u9ad8\u6548\u7684\u6d41\u7a0b\u3002<\/li>\n<\/ul>\n<\/div>\n<p>\u6b22\u8fce\u6765\u5230\u6211\u4eec\u7684\u5168\u9762\u6307\u5357\uff0c\u5173\u4e8e <strong>\u5ba2\u6237\u5165\u804c\u5b9a\u4e49<\/strong>, \u5728\u8fd9\u91cc\u6211\u4eec\u6df1\u5165\u63a2\u8ba8\u786e\u4fdd\u65b0\u5ba2\u6237\u987a\u5229\u8fc7\u6e21\u7684\u57fa\u672c\u6b65\u9aa4\u3001\u5de5\u5177\u548c\u6d41\u7a0b\u3002\u4e86\u89e3 <strong>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/strong> \u5bf9\u65e8\u5728\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u4fdd\u7559\u7387\u7684\u4f01\u4e1a\u81f3\u5173\u91cd\u8981\u3002\u5728\u672c\u6587\u4e2d\uff0c\u6211\u4eec\u5c06\u63a2\u8ba8\u5ba2\u6237\u5165\u804c\u671f\u95f4\u6240\u9700\u7684\u5185\u5bb9\uff0c\u5e76\u6f84\u6e05 <strong>\u5ba2\u6237\u5165\u804c\u5728\u5546\u4e1a\u4e2d\u7684\u5b9a\u4e49<\/strong>, \u5e76\u63d0\u4f9b\u5173\u4e8e\u5165\u804c\u65c5\u7a0b\u5404\u4e2a\u9636\u6bb5\u7684\u89c1\u89e3\u3002\u6211\u4eec\u8fd8\u5c06\u8ba8\u8bba <strong>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b\u56fe<\/strong> \u6709\u6548\u5730\u53ef\u89c6\u5316\u8fd9\u4e00\u65c5\u7a0b\uff0c\u5e76\u901a\u8fc7\u7b80\u5355\u7684\u672f\u8bed\u6765\u7b80\u5316\u5165\u804c\u7684\u6982\u5ff5\u3002\u6b64\u5916\uff0c\u6211\u4eec\u5c06\u7814\u7a76 <strong>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b\u793a\u4f8b<\/strong> \u4e0d\u540c\u884c\u4e1a\u7684\u60c5\u51b5\uff0c\u5305\u62ec\u94f6\u884c\u548cSaaS\uff0c\u5e76\u5f3a\u8c03\u6210\u529f\u5165\u804c\u7684\u5173\u952e\u8981\u7d20\u3002\u52a0\u5165\u6211\u4eec\uff0c\u63ed\u5f00\u638c\u63e1\u5ba2\u6237\u5165\u804c\u7684\u79d8\u5bc6\uff0c\u4e3a\u6301\u4e45\u7684\u5ba2\u6237\u5173\u7cfb\u5960\u5b9a\u57fa\u7840\u3002<\/p>\n<h2>\u5ba2\u6237\u5165\u804c\u5b9a\u4e49<\/h2>\n<p>\u5ba2\u6237\u5165\u804c\u662f\u4e00\u4e2a\u5173\u952e\u8fc7\u7a0b\uff0c\u786e\u4fdd\u7528\u6237\u6709\u6548\u5730\u4e86\u89e3\u60a8\u7684\u4ea7\u54c1\uff0c\u7279\u522b\u662f\u5728\u8f6f\u4ef6\u5373\u670d\u52a1\uff08SaaS\uff09\u884c\u4e1a\u3002\u6210\u529f\u7684\u5165\u804c\u4f53\u9a8c\u53ef\u4ee5\u663e\u8457\u63d0\u5347\u5ba2\u6237\u6ee1\u610f\u5ea6\u3001\u7559\u5b58\u7387\u548c\u6574\u4f53\u4ea7\u54c1\u91c7\u7528\u7387\u3002\u4ee5\u4e0b\u662f\u5ba2\u6237\u5165\u804c\u8fc7\u7a0b\u4e2d\u6240\u9700\u7684\u57fa\u672c\u7ec4\u4ef6\uff1a<\/p>\n<ol>\n<li><strong>\u5165\u804c\u524d\u51c6\u5907<\/strong>:\n<ul>\n<li>\u901a\u8fc7\u8c03\u67e5\u6216\u8bbf\u8c08\u8bc6\u522b\u5ba2\u6237\u9700\u6c42\u548c\u671f\u671b\u3002<\/li>\n<li>\u5236\u5b9a\u4e0e\u7279\u5b9a\u5ba2\u6237\u76ee\u6807\u76f8\u4e00\u81f4\u7684\u5b9a\u5236\u5165\u804c\u8ba1\u5212\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u6b22\u8fce\u6c9f\u901a<\/strong>:\n<ul>\n<li>\u53d1\u9001\u4e2a\u6027\u5316\u7684\u6b22\u8fce\u7535\u5b50\u90ae\u4ef6\uff0c\u6982\u8ff0\u5165\u804c\u8fc7\u7a0b\u5e76\u8bbe\u5b9a\u671f\u671b\u3002<\/li>\n<li>\u5305\u62ec\u6307\u5411\u8d44\u6e90\u7684\u94fe\u63a5\uff0c\u5982\u7528\u6237\u6307\u5357\u3001\u5e38\u89c1\u95ee\u9898\u548c\u793e\u533a\u8bba\u575b\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u4ea7\u54c1\u8bbe\u7f6e<\/strong>:\n<ul>\n<li>\u5f15\u5bfc\u7528\u6237\u5b8c\u6210\u4ea7\u54c1\u7684\u521d\u59cb\u8bbe\u7f6e\uff0c\u786e\u4fdd\u4ed6\u4eec\u7406\u89e3\u5173\u952e\u529f\u80fd\u548c\u7279\u6027\u3002<\/li>\n<li>\u5229\u7528\u5165\u804c\u5de5\u5177\u548c\u5ba2\u6237\u6210\u529f\u8f6f\u4ef6\u6765\u7b80\u5316\u6b64\u8fc7\u7a0b\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u57f9\u8bad\u4e0e\u6559\u80b2<\/strong>:\n<ul>\n<li>\u63d0\u4f9b\u73b0\u573a\u57f9\u8bad\u8bfe\u7a0b\u3001\u7f51\u7edc\u7814\u8ba8\u4f1a\u6216\u4e92\u52a8\u6559\u7a0b\uff0c\u4ee5\u6559\u80b2\u7528\u6237\u6700\u4f73\u5b9e\u8df5\u3002<\/li>\n<li>\u521b\u5efa\u4e00\u4e2a\u81ea\u52a9\u77e5\u8bc6\u5e93\uff0c\u5305\u62ec\u89c6\u9891\u6559\u7a0b\u3001\u6587\u7ae0\u548c\u6545\u969c\u6392\u9664\u63d0\u793a\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u6301\u7eed\u652f\u6301<\/strong>:\n<ul>\n<li>\u6307\u6d3e\u4e00\u540d\u4e13\u95e8\u7684\u5ba2\u6237\u6210\u529f\u7ecf\u7406\uff0c\u5728\u5165\u804c\u9636\u6bb5\u63d0\u4f9b\u4e2a\u6027\u5316\u5e2e\u52a9\u3002<\/li>\n<li>\u5b9e\u65bd\u53cd\u9988\u673a\u5236\uff0c\u4ee5\u6536\u96c6\u5173\u4e8e\u5165\u804c\u4f53\u9a8c\u7684\u89c1\u89e3\u5e76\u8fdb\u884c\u5fc5\u8981\u7684\u8c03\u6574\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u53c2\u4e0e\u4e0e\u8ddf\u8fdb<\/strong>:\n<ul>\n<li>\u5728\u5165\u804c\u540e\u5b9a\u671f\u4e0e\u5ba2\u6237\u8054\u7cfb\uff0c\u4ee5\u786e\u4fdd\u4ed6\u4eec\u6709\u6548\u4f7f\u7528\u4ea7\u54c1\u3002<\/li>\n<li>\u4f7f\u7528\u81ea\u52a8\u6d88\u606f\u5de5\u5177\uff0c\u4f8b\u5982 <a href=\"https:\/\/messengerbot.app\/zh\/\">\u901a\u8baf\u673a\u5668\u4eba<\/a>, \u53d1\u9001\u63d0\u9192\u3001\u63d0\u793a\u548c\u66f4\u65b0\uff0c\u4ee5\u589e\u5f3a\u7528\u6237\u53c2\u4e0e\u5ea6\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u8861\u91cf\u6210\u529f<\/strong>:\n<ul>\n<li>\u8ddf\u8e2a\u5173\u952e\u7ee9\u6548\u6307\u6807\uff08KPI\uff09\uff0c\u4f8b\u5982\u7528\u6237\u6fc0\u6d3b\u7387\u3001\u9996\u6b21\u4ef7\u503c\u65f6\u95f4\u548c\u5ba2\u6237\u6ee1\u610f\u5ea6\u8bc4\u5206\u3002<\/li>\n<li>\u5206\u6790\u6570\u636e\u4ee5\u6301\u7eed\u4f18\u5316\u5165\u804c\u6d41\u7a0b\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h3>\u5ba2\u6237\u5165\u804c\u8fc7\u7a0b\u4e2d\u9700\u8981\u4ec0\u4e48\uff1f<\/h3>\n<p>\u901a\u8fc7\u5173\u6ce8\u8fd9\u4e9b\u6b65\u9aa4\uff0c\u4f01\u4e1a\u53ef\u4ee5\u521b\u5efa\u4e00\u4e2a\u5168\u9762\u7684\u5165\u804c\u4f53\u9a8c\uff0c\u4e0d\u4ec5\u6559\u80b2\u7528\u6237\uff0c\u8fd8\u57f9\u517b\u957f\u671f\u5173\u7cfb\u3002\u6709\u5173\u66f4\u591a\u89c1\u89e3\uff0c\u8bf7\u53c2\u8003\u884c\u4e1a\u9886\u5bfc\u8005\u7684\u8d44\u6e90\uff0c\u4f8b\u5982 <a href=\"https:\/\/www.hubspot.com\" target=\"_blank\" rel=\"noopener\">HubSpot<\/a> \u548c <a href=\"https:\/\/www.salesforce.com\" target=\"_blank\" rel=\"noopener\">Salesforce<\/a>, \u63d0\u4f9b\u6709\u5173\u5ba2\u6237\u6210\u529f\u7b56\u7565\u548c\u5165\u804c\u6700\u4f73\u5b9e\u8df5\u7684\u5b9d\u8d35\u4fe1\u606f\u3002<\/p>\n<h3>\u7406\u89e3\u5546\u4e1a\u4e2d\u7684\u5ba2\u6237\u5165\u804c\u5b9a\u4e49<\/h3>\n<p>Messenger \u662f\u7531 Meta Platforms, Inc.\uff08\u524d\u8eab\u4e3a Facebook, Inc.\uff09\u5f00\u53d1\u7684\u5e7f\u6cdb\u4f7f\u7528\u7684\u6d88\u606f\u670d\u52a1\uff0c\u65e8\u5728\u5b9e\u73b0\u7528\u6237\u4e4b\u95f4\u7684\u65e0\u7f1d\u6c9f\u901a\u3002\u5b83\u5141\u8bb8\u4e2a\u4eba\u53d1\u9001\u6587\u672c\u6d88\u606f\u3001\u4ea4\u6362\u7167\u7247\u3001\u89c6\u9891\u3001\u8d34\u7eb8\u3001\u97f3\u9891\u6587\u4ef6\u548c\u6587\u6863\u3002\u7528\u6237\u8fd8\u53ef\u4ee5\u5bf9\u6d88\u606f\u8fdb\u884c\u53cd\u5e94\uff0c\u5e76\u4e0e\u5404\u79cd\u673a\u5668\u4eba\u8fdb\u884c\u4e92\u52a8\uff0c\u4ee5\u589e\u5f3a\u4e92\u52a8\u4f53\u9a8c\u3002 <strong>\u5ba2\u6237\u5165\u804c\u5b9a\u4e49<\/strong> \u5728\u5546\u4e1a\u4e2d\uff0c\u5ba2\u6237\u5165\u804c\u6307\u7684\u662f\u4e00\u4e2a\u7ed3\u6784\u5316\u7684\u8fc7\u7a0b\uff0c\u5f15\u5bfc\u65b0\u5ba2\u6237\u901a\u8fc7\u4f7f\u7528\u4ea7\u54c1\u6216\u670d\u52a1\u7684\u521d\u59cb\u9636\u6bb5\u3002\u8fd9\u4e2a\u8fc7\u7a0b\u5bf9\u4e8e\u786e\u4fdd\u5ba2\u6237\u7406\u89e3\u5982\u4f55\u4ece\u4ed6\u4eec\u7684\u8d2d\u4e70\u4e2d\u83b7\u5f97\u4ef7\u503c\u81f3\u5173\u91cd\u8981\uff0c\u6700\u7ec8\u5bfc\u81f4\u66f4\u9ad8\u7684\u7559\u5b58\u7387\u548c\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002\u5728 <a href=\"https:\/\/messengerbot.app\/zh\/\">\u901a\u8baf\u673a\u5668\u4eba<\/a>, \u6709\u6548\u7684\u5165\u804c\u53ef\u4ee5\u663e\u8457\u63d0\u5347\u7528\u6237\u4f53\u9a8c\uff0c\u63d0\u4f9b\u6e05\u6670\u7684\u6307\u5bfc\u548c\u652f\u6301\uff0c\u4f7f\u5ba2\u6237\u66f4\u5bb9\u6613\u4e0e\u5e73\u53f0\u4e92\u52a8\u3002<\/p>\n<p><img src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2025\/09\/customer-onboarding-definition-294554.png\" alt=\"\u5ba2\u6237\u5165\u804c\u5b9a\u4e49\" loading=\"lazy\" decoding=\"async\" title=\"\"><\/p>\n<h2>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/h2>\n<h3>\u5ba2\u6237\u5165\u804c\u7684\u53e6\u4e00\u4e2a\u8bcd\u662f\u4ec0\u4e48\uff1f<\/h3>\n<p>\u5ba2\u6237\u5165\u804c\u7684\u53e6\u4e00\u4e2a\u8bcd\u662f\u201c\u7528\u6237\u91c7\u7528\u201d\uff0c\u6307\u7684\u662f\u5e2e\u52a9\u7528\u6237\u719f\u6089\u4ea7\u54c1\u6216\u670d\u52a1\u7684\u8fc7\u7a0b\u3002\u5728\u5458\u5de5\u5165\u804c\u7684\u80cc\u666f\u4e0b\uff0c\u201c\u57f9\u8bad\u201d\u6216\u201c\u5f15\u5bfc\u201d\u7b49\u672f\u8bed\u901a\u5e38\u88ab\u4f7f\u7528\u3002\u7136\u800c\uff0c\u5458\u5de5\u5165\u804c\u6db5\u76d6\u4e86\u66f4\u5e7f\u6cdb\u7684\u6d3b\u52a8\uff0c\u5305\u62ec\u57f9\u8bad\u3001\u878d\u5165\u516c\u53f8\u6587\u5316\u548c\u6301\u7eed\u652f\u6301\uff0c\u4f7f\u5176\u6210\u4e3a\u4e00\u4e2a\u6bd4\u5355\u7eaf\u7684\u57f9\u8bad\u66f4\u5168\u9762\u7684\u8fc7\u7a0b\u3002<\/p>\n<p>\u4e3a\u4e86\u6709\u6548\u7684\u5ba2\u6237\u5165\u804c\uff0c\u8bf7\u8003\u8651\u4ee5\u4e0b\u7b56\u7565\uff1a<\/p>\n<ol>\n<li><strong>\u4e2a\u6027\u5316\u6b22\u8fce\u4fe1\u606f<\/strong>: \u9488\u5bf9\u4e2a\u522b\u7528\u6237\u7684\u9700\u6c42\u548c\u504f\u597d\u5b9a\u5236\u6c9f\u901a\uff0c\u4ece\u4e00\u5f00\u59cb\u5c31\u589e\u5f3a\u53c2\u4e0e\u611f\u3002<\/li>\n<li><strong>\u4e92\u52a8\u6559\u7a0b<\/strong>: \u5229\u7528\u9010\u6b65\u6307\u5357\u6216\u4e92\u52a8\u6f14\u7ec3\u5e2e\u52a9\u7528\u6237\u6709\u6548\u5730\u5bfc\u822a\u60a8\u7684\u4ea7\u54c1\uff0c\u63d0\u9ad8\u7559\u5b58\u7387\u3002<\/li>\n<li><strong>\u53cd\u9988\u673a\u5236<\/strong>: \u5b9e\u65bd\u8c03\u67e5\u6216\u53cd\u9988\u8868\u4ee5\u6536\u96c6\u5173\u4e8e\u5165\u804c\u4f53\u9a8c\u7684\u89c1\u89e3\uff0c\u4ece\u800c\u5b9e\u73b0\u6301\u7eed\u6539\u8fdb\u3002<\/li>\n<li><strong>\u8d44\u6e90\u53ef\u53ca\u6027<\/strong>: \u63d0\u4f9b\u5bf9\u5e38\u89c1\u95ee\u9898\u89e3\u7b54\u3001\u5e2e\u52a9\u4e2d\u5fc3\u548c\u793e\u533a\u8bba\u575b\u7684\u4fbf\u6377\u8bbf\u95ee\uff0c\u4ee5\u652f\u6301\u7528\u6237\u7684\u65c5\u7a0b\u3002<\/li>\n<li><strong>\u6301\u7eed\u652f\u6301<\/strong>: \u5efa\u7acb\u6301\u7eed\u652f\u6301\u7684\u7cfb\u7edf\uff0c\u5982\u804a\u5929\u673a\u5668\u4eba\u6216\u4e13\u95e8\u7684\u5ba2\u6237\u6210\u529f\u56e2\u961f\uff0c\u4ee5\u89e3\u51b3\u7528\u6237\u5728\u5165\u804c\u540e\u63d0\u51fa\u7684\u95ee\u9898\u3002<\/li>\n<\/ol>\n<p>\u7814\u7a76\u8868\u660e\uff0c\u6709\u6548\u7684\u5165\u804c\u53ef\u4ee5\u663e\u8457\u63d0\u9ad8\u7528\u6237\u7559\u5b58\u7387\u548c\u6ee1\u610f\u5ea6\uff08\u6765\u6e90\uff1a <a href=\"https:\/\/www.forbes.com\" target=\"_blank\" rel=\"noopener\">\u798f\u5e03\u65af<\/a>)\u3002\u901a\u8fc7\u5173\u6ce8\u8fd9\u4e9b\u7b56\u7565\uff0c\u4f01\u4e1a\u53ef\u4ee5\u6539\u5584\u5176\u5165\u804c\u6d41\u7a0b\uff0c\u4ece\u800c\u63d0\u9ad8\u7528\u6237\u91c7\u7528\u7387\u548c\u6574\u4f53\u6210\u529f\u3002<\/p>\n<h3>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b\u56fe\uff1a\u53ef\u89c6\u5316\u65c5\u7a0b<\/h3>\n<p>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b\u56fe\u662f\u53ef\u89c6\u5316\u65b0\u7528\u6237\u4ece\u521d\u6b21\u63a5\u89e6\u5230\u5b8c\u5168\u91c7\u7528\u4ea7\u54c1\u65c5\u7a0b\u7684\u91cd\u8981\u5de5\u5177\u3002\u8be5\u6d41\u7a0b\u56fe\u901a\u5e38\u6982\u8ff0\u4e86\u6bcf\u4e2a\u6b65\u9aa4\uff0c <a href=\"https:\/\/messengerbot.app\/zh\/\">\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/a>, \u5305\u62ec\u589e\u5f3a\u7528\u6237\u4f53\u9a8c\u7684\u5173\u952e\u4e92\u52a8\u548c\u63a5\u89e6\u70b9\u3002<\/p>\n<p>\u8981\u521b\u5efa\u6709\u6548\u7684\u6d41\u7a0b\u56fe\uff0c\u8bf7\u8003\u8651\u4ee5\u4e0b\u5143\u7d20\uff1a<\/p>\n<ul>\n<li><strong>\u521d\u6b65\u8054\u7cfb<\/strong>: \u7528\u6237\u4e0e\u60a8\u7684\u54c1\u724c\u7684\u7b2c\u4e00\u6b21\u4e92\u52a8\uff0c\u901a\u5e38\u901a\u8fc7\u8425\u9500\u6d3b\u52a8\u6216\u63a8\u8350\u3002<\/li>\n<li><strong>\u6b22\u8fce\u6c9f\u901a<\/strong>: \u53d1\u9001\u4e2a\u6027\u5316\u7684\u6b22\u8fce\u4fe1\u606f\uff0c\u4e3a\u5165\u804c\u4f53\u9a8c\u5b9a\u4e0b\u57fa\u8c03\u3002<\/li>\n<li><strong>\u4ea7\u54c1\u8bbe\u7f6e<\/strong>: \u5f15\u5bfc\u7528\u6237\u5b8c\u6210\u521d\u59cb\u8bbe\u7f6e\u8fc7\u7a0b\uff0c\u786e\u4fdd\u4ed6\u4eec\u4e86\u89e3\u5982\u4f55\u914d\u7f6e\u4ea7\u54c1\u4ee5\u6ee1\u8db3\u4ed6\u4eec\u7684\u9700\u6c42\u3002<\/li>\n<li><strong>Training and Resources<\/strong>: \u63d0\u4f9b\u8bbf\u95ee\u6559\u7a0b\u3001\u5e38\u89c1\u95ee\u9898\u548c\u652f\u6301\u8d44\u6e90\uff0c\u4ee5\u4fc3\u8fdb\u5b66\u4e60\u3002<\/li>\n<li><strong>\u53cd\u9988\u4e0e\u8ddf\u8fdb<\/strong>: \u6536\u96c6\u7528\u6237\u53cd\u9988\u5e76\u8fdb\u884c\u8ddf\u8fdb\uff0c\u4ee5\u786e\u4fdd\u6ee1\u610f\u5ea6\u5e76\u89e3\u51b3\u4efb\u4f55\u95ee\u9898\u3002<\/li>\n<\/ul>\n<p>\u5229\u7528\u6d41\u7a0b\u56fe\u4e0d\u4ec5\u53ef\u4ee5\u6f84\u6e05\u5165\u804c\u8fc7\u7a0b\uff0c\u8fd8\u53ef\u4ee5\u5e2e\u52a9\u8bc6\u522b\u6539\u8fdb\u9886\u57df\uff0c\u6700\u7ec8\u589e\u5f3a <a href=\"https:\/\/messengerbot.app\/zh\/free-trial-offer\/\">\u5ba2\u6237\u5165\u804c\u6d41\u7a0b\u793a\u4f8b<\/a> \u5e76\u63d0\u9ad8\u7528\u6237\u7559\u5b58\u7387\u3002<\/p>\n<h2>\u7b80\u5316\u5ba2\u6237\u5165\u804c<\/h2>\n<p>\u7406\u89e3 <strong>\u5ba2\u6237\u5165\u804c\u5b9a\u4e49<\/strong> \u5bf9\u4e8e\u65e8\u5728\u63d0\u5347\u7528\u6237\u4f53\u9a8c\u548c\u7559\u5b58\u7387\u7684\u4f01\u4e1a\u6765\u8bf4\uff0c\u8fd9\u4e00\u70b9\u81f3\u5173\u91cd\u8981\u3002\u7b80\u5355\u6765\u8bf4\uff0c\u5165\u804c\u57f9\u8bad\u662f\u5c06\u65b0\u5ba2\u6237\u7cfb\u7edf\u6027\u5730\u878d\u5165\u670d\u52a1\u6216\u4ea7\u54c1\u7684\u8fc7\u7a0b\u3002\u8fd9\u4e2a\u8fc7\u7a0b\u5bf9\u4e8e\u786e\u4fdd\u5ba2\u6237\u611f\u5230\u88ab\u91cd\u89c6\u5e76\u80fd\u591f\u6709\u6548\u4f7f\u7528\u670d\u52a1\u81f3\u5173\u91cd\u8981\u3002<\/p>\n<h3>\u5165\u804c\u57f9\u8bad\u5728\u7b80\u5355\u672f\u8bed\u4e2d\u662f\u4ec0\u4e48\u610f\u601d\uff1f<\/h3>\n<p>\u5165\u804c\u57f9\u8bad\uff0c\u7b80\u5355\u6765\u8bf4\uff0c\u662f\u5c06\u65b0\u96c7\u5458\u7cfb\u7edf\u6027\u5730\u878d\u5165\u7ec4\u7ec7\u7684\u8fc7\u7a0b\u3002\u8fd9\u4e2a\u8fc7\u7a0b\u5305\u542b\u51e0\u4e2a\u5173\u952e\u7ec4\u6210\u90e8\u5206\uff1a<\/p>\n<ol>\n<li><strong>\u5165\u804c\u4ecb\u7ecd<\/strong>: \u8fd9\u4e2a\u521d\u59cb\u9636\u6bb5\u5411\u65b0\u5458\u5de5\u4ecb\u7ecd\u516c\u53f8\u7684\u6587\u5316\u3001\u4ef7\u503c\u89c2\u548c\u653f\u7b56\u3002\u901a\u5e38\u5305\u62ec\u4e00\u4e2a\u6b22\u8fce\u4f1a\u8bae\uff0c\u5728\u4f1a\u8bae\u4e0a\u5458\u5de5\u4e86\u89e3\u7ec4\u7ec7\u7684\u4f7f\u547d\u548c\u613f\u666f\u3002<\/li>\n<li><strong>\u57f9\u8bad<\/strong>: \u6709\u6548\u7684\u5165\u804c\u57f9\u8bad\u6d89\u53ca\u4e3a\u5458\u5de5\u7684\u7279\u5b9a\u89d2\u8272\u63d0\u4f9b\u5fc5\u8981\u7684\u57f9\u8bad\u3002\u8fd9\u53ef\u4ee5\u5305\u62ec\u5de5\u4f5c\u7279\u5b9a\u6280\u80fd\u3001\u8f6f\u4ef6\u57f9\u8bad\u4ee5\u53ca\u9075\u5b88\u884c\u4e1a\u6cd5\u89c4\u3002<\/li>\n<li><strong>\u5bfc\u5e08\u5236\u5ea6<\/strong>: \u5c06\u65b0\u5458\u5de5\u4e0e\u7ecf\u9a8c\u4e30\u5bcc\u7684\u5bfc\u5e08\u914d\u5bf9\u53ef\u4ee5\u589e\u5f3a\u4ed6\u4eec\u7684\u5165\u804c\u4f53\u9a8c\u3002\u5bfc\u5e08\u63d0\u4f9b\u6307\u5bfc\uff0c\u56de\u7b54\u95ee\u9898\uff0c\u5e76\u5e2e\u52a9\u65b0\u5458\u5de5\u9002\u5e94\u5de5\u4f5c\u73af\u5883\u3002<\/li>\n<li><strong>\u53cd\u9988\u4e0e\u8bc4\u4f30<\/strong>: \u5728\u5165\u804c\u8fc7\u7a0b\u4e2d\u5b9a\u671f\u8fdb\u884c\u68c0\u67e5\u548c\u53cd\u9988\u4f1a\u8bae\uff0c\u6709\u52a9\u4e8e\u8bc4\u4f30\u65b0\u5458\u5de5\u7684\u9002\u5e94\u60c5\u51b5\u548c\u8868\u73b0\uff0c\u5e76\u6839\u636e\u9700\u8981\u8fdb\u884c\u8c03\u6574\u3002<\/li>\n<li><strong>\u56e2\u961f\u878d\u5165<\/strong>: \u4fc3\u8fdb\u4ecb\u7ecd\u548c\u56e2\u961f\u5efa\u8bbe\u6d3b\u52a8\u6709\u52a9\u4e8e\u65b0\u5458\u5de5\u611f\u5230\u53d7\u6b22\u8fce\uff0c\u5e76\u4ece\u4e00\u5f00\u59cb\u5c31\u4fc3\u8fdb\u5408\u4f5c\u3002<\/li>\n<\/ol>\n<p>\u7814\u7a76\u8868\u660e\uff0c\u6709\u6548\u7684\u5165\u804c\u57f9\u8bad\u53ef\u4ee5\u63d0\u9ad8\u5458\u5de5\u7559\u5b58\u7387\u9ad8\u8fbe82%\uff0c\u5e76\u589e\u52a0\u751f\u4ea7\u529b70%\uff08\u6765\u6e90\uff1aGlassdoor\uff09\u3002\u901a\u8fc7\u6295\u8d44\u4e8e\u5168\u9762\u7684\u5165\u804c\u57f9\u8bad\u7b56\u7565\uff0c\u7ec4\u7ec7\u53ef\u4ee5\u589e\u5f3a\u5458\u5de5\u7684\u53c2\u4e0e\u611f\u548c\u6ee1\u610f\u5ea6\uff0c\u6700\u7ec8\u5bfc\u81f4\u66f4\u5177\u51dd\u805a\u529b\u548c\u66f4\u9ad8\u751f\u4ea7\u529b\u7684\u56e2\u961f\u3002<\/p>\n<h3>\u5ba2\u6237\u5165\u804c\u7684\u542b\u4e49\uff08\u5370\u5730\u8bed\u548c\u6cf0\u7c73\u5c14\u8bed\uff09<\/h3>\n<p>Messenger \u662f\u7531 Meta Platforms, Inc.\uff08\u524d\u8eab\u4e3a Facebook, Inc.\uff09\u5f00\u53d1\u7684\u5e7f\u6cdb\u4f7f\u7528\u7684\u6d88\u606f\u670d\u52a1\uff0c\u65e8\u5728\u5b9e\u73b0\u7528\u6237\u4e4b\u95f4\u7684\u65e0\u7f1d\u6c9f\u901a\u3002\u5b83\u5141\u8bb8\u4e2a\u4eba\u53d1\u9001\u6587\u672c\u6d88\u606f\u3001\u4ea4\u6362\u7167\u7247\u3001\u89c6\u9891\u3001\u8d34\u7eb8\u3001\u97f3\u9891\u6587\u4ef6\u548c\u6587\u6863\u3002\u7528\u6237\u8fd8\u53ef\u4ee5\u5bf9\u6d88\u606f\u8fdb\u884c\u53cd\u5e94\uff0c\u5e76\u4e0e\u5404\u79cd\u673a\u5668\u4eba\u8fdb\u884c\u4e92\u52a8\uff0c\u4ee5\u589e\u5f3a\u4e92\u52a8\u4f53\u9a8c\u3002 <strong>\u5ba2\u6237\u5165\u804c\u7684\u542b\u4e49\uff08\u5370\u5730\u8bed\uff09<\/strong> \u53ef\u4ee5\u7ffb\u8bd1\u4e3a\u201c\u0917\u094d\u0930\u093e\u0939\u0915 \u0911\u0928\u092c\u094b\u0930\u094d\u0921\u093f\u0902\u0917 \u0915\u093e \u0905\u0930\u094d\u0925\uff0c\u201d\u5f3a\u8c03\u5c06\u5ba2\u6237\u878d\u5165\u670d\u52a1\u7684\u8fc7\u7a0b\u3002\u540c\u6837\uff0c\u5728\u6cf0\u7c73\u5c14\u8bed\u4e2d\uff0c <strong>\u5ba2\u6237\u5165\u804c\u7684\u542b\u4e49\uff08\u6cf0\u7c73\u5c14\u8bed\uff09<\/strong> \u662f\u201c\u0bb5\u0bbe\u0b9f\u0bbf\u0b95\u0bcd\u0b95\u0bc8\u0baf\u0bbe\u0bb3\u0bb0\u0bcd \u0bb5\u0bb0\u0bb5\u0bc7\u0bb1\u0bcd\u0baa\u0bc1 \u0b8e\u0ba9\u0bcd\u0baa\u0ba4\u0bb1\u0bcd\u0b95\u0bbe\u0ba9 \u0bae\u0bc1\u0b95\u0bcd\u0b95\u0bbf\u0baf\u0ba4\u0bcd\u0ba4\u0bc1\u0bb5\u0bae\u0bcd,\u201d\u5f3a\u8c03\u8ba9\u5ba2\u6237\u611f\u5230\u53d7\u6b22\u8fce\u5e76\u4e86\u89e3\u4ed6\u4eec\u6240\u4f7f\u7528\u7684\u670d\u52a1\u7684\u91cd\u8981\u6027\u3002<\/p>\n<p>\u7406\u89e3\u8fd9\u4e9b\u7ffb\u8bd1\u53ef\u4ee5\u5e2e\u52a9\u4f01\u4e1a\u6839\u636e\u4e0d\u540c\u7684\u5ba2\u6237\u7fa4\u4f53\u91cf\u8eab\u5b9a\u5236\u4ed6\u4eec\u7684\u5165\u804c\u6d41\u7a0b\uff0c\u786e\u4fdd\u8bed\u8a00\u969c\u788d\u4e0d\u4f1a\u59a8\u788d\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002\u901a\u8fc7\u6709\u6548\u6c9f\u901a\uff0c <strong>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/strong>, \u4f01\u4e1a\u53ef\u4ee5\u4e3a\u6240\u6709\u7528\u6237\u521b\u9020\u4e00\u4e2a\u66f4\u5177\u5305\u5bb9\u6027\u7684\u73af\u5883\u3002<\/p>\n<h2>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b\u4e2d\u7684\u6b65\u9aa4<\/h2>\n<p>\u7406\u89e3 <strong>\u5ba2\u6237\u5165\u804c\u5b9a\u4e49<\/strong> \u5bf9\u4e8e\u4efb\u4f55\u65e8\u5728\u4e0e\u5ba2\u6237\u5efa\u7acb\u7262\u56fa\u5173\u7cfb\u7684\u4f01\u4e1a\u6765\u8bf4\uff0c\u8fd9\u662f\u81f3\u5173\u91cd\u8981\u7684\u3002\u5ba2\u6237\u5165\u804c\u8fc7\u7a0b\u4e0d\u4ec5\u4ec5\u662f\u5411\u65b0\u5ba2\u6237\u4ecb\u7ecd\u60a8\u7684\u670d\u52a1\uff1b\u66f4\u662f\u786e\u4fdd\u4ed6\u4eec\u4ece\u4e00\u5f00\u59cb\u5c31\u611f\u5230\u88ab\u91cd\u89c6\u548c\u77e5\u60c5\u3002\u5728\u8fd9\u91cc\uff0c\u6211\u4eec\u5c06\u63a2\u8ba8\u5ba2\u6237\u5165\u804c\u8fc7\u7a0b\u4e2d\u6d89\u53ca\u7684\u57fa\u672c\u6b65\u9aa4\uff0c\u91cd\u70b9\u5173\u6ce8\u53ef\u4ee5\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u4fdd\u7559\u7387\u7684\u4e03\u4e2a\u5173\u952e\u6b65\u9aa4\u3002<\/p>\n<h3>\u5ba2\u6237\u6d41\u7a0b\u6216\u5ba2\u6237\u5165\u804c\u6d41\u7a0b\u76847\u4e2a\u6b65\u9aa4\u662f\u4ec0\u4e48\uff1f<\/h3>\n<ol>\n<li><strong>\u7b7e\u7f72\u5408\u540c\uff1a<\/strong> \u786e\u4fdd\u6240\u6709\u6cd5\u5f8b\u534f\u8bae\u5df2\u6700\u7ec8\u786e\u5b9a\u5e76\u7b7e\u7f72\u3002\u6b64\u6b65\u9aa4\u5efa\u7acb\u4e86\u5bf9\u6761\u6b3e\u548c\u6761\u4ef6\u7684\u6e05\u6670\u7406\u89e3\uff0c\u4fdd\u62a4\u53cc\u65b9\u5e76\u4e3a\u6210\u529f\u7684\u5408\u4f5c\u5960\u5b9a\u57fa\u7840\u3002<\/li>\n<li><strong>\u4e86\u89e3\u5ba2\u6237\uff1a<\/strong> \u8fdb\u884c\u6df1\u5165\u7684\u53d1\u73b0\u4f1a\u8bae\uff0c\u4ee5\u4e86\u89e3\u5ba2\u6237\u7684\u4e1a\u52a1\u3001\u76ee\u6807\u548c\u6311\u6218\u3002\u5229\u7528\u95ee\u5377\u6216\u8bbf\u8c08\u6536\u96c6\u5c06\u4e3a\u60a8\u7684\u7b56\u7565\u63d0\u4f9b\u4fe1\u606f\u7684\u5fc5\u8981\u4fe1\u606f\u3002<\/li>\n<li><strong>\u786e\u4fdd\u8bbf\u95ee\u5ba2\u6237\u8d26\u6237\uff1a<\/strong> \u8bf7\u6c42\u5bf9\u5ba2\u6237\u8d26\u6237\u3001\u5de5\u5177\u548c\u5e73\u53f0\u7684\u5fc5\u8981\u8bbf\u95ee\u3002\u8fd9\u53ef\u80fd\u5305\u62ec\u793e\u4ea4\u5a92\u4f53\u8d26\u6237\u3001\u5206\u6790\u5de5\u5177\u548c\u5176\u4ed6\u76f8\u5173\u8f6f\u4ef6\u3002\u786e\u4fdd\u6240\u6709\u8bbf\u95ee\u6743\u9650\u5b89\u5168\u6388\u4e88\uff0c\u4ee5\u7ef4\u62a4\u673a\u5bc6\u6027\u3002<\/li>\n<li><strong>\u8fdb\u884c\u5ba1\u8ba1\uff1a<\/strong> \u5bf9\u5ba2\u6237\u73b0\u6709\u8d44\u4ea7\u8fdb\u884c\u5168\u9762\u5ba1\u8ba1\uff0c\u5305\u62ec\u6570\u5b57\u5b58\u5728\u3001\u8425\u9500\u7b56\u7565\u548c\u7ee9\u6548\u6307\u6807\u3002\u6b64\u5206\u6790\u5c06\u5e2e\u52a9\u8bc6\u522b\u4f18\u52bf\u3001\u52a3\u52bf\u548c\u6539\u8fdb\u673a\u4f1a\u3002<\/li>\n<li><strong>\u5934\u8111\u98ce\u66b4\u5e76\u5236\u5b9a\u7b56\u7565\uff1a<\/strong> 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\u5b9e\u65bd\u8ddf\u8e2a\u7cfb\u7edf\u548c\u4eea\u8868\u677f\uff0c\u4ee5\u76d1\u63a7\u5173\u952e\u7ee9\u6548\u6307\u6807\uff08KPI\uff09\u3002\u5b9a\u671f\u4e0e\u5ba2\u6237\u5ba1\u67e5\u8fd9\u4e9b\u6307\u6807\uff0c\u4ee5\u786e\u4fdd\u900f\u660e\u5ea6\u5e76\u6839\u636e\u9700\u8981\u8c03\u6574\u7b56\u7565\u3002<\/li>\n<\/ol>\n<h3>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b\u793a\u4f8b\uff1a\u771f\u5b9e\u4e16\u754c\u5e94\u7528<\/h3>\n<p>\u4e3a\u4e86\u8bf4\u660e <strong>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/strong>, \u8ba9\u6211\u4eec\u770b\u770b\u4e00\u4e9b\u7a81\u51fa\u6709\u6548\u7b56\u7565\u7684\u771f\u5b9e\u4e16\u754c\u5e94\u7528\uff1a<\/p>\n<ul>\n<li><strong>SaaS\u516c\u53f8\uff1a<\/strong> \u8bb8\u591a\u8f6f\u4ef6\u5373\u670d\u52a1\uff08SaaS\uff09\u516c\u53f8\u5229\u7528\u5165\u804c\u6559\u7a0b\u548c\u6f14\u7ec3\u6765\u6307\u5bfc\u65b0\u7528\u6237\u4f7f\u7528\u4ed6\u4eec\u7684\u5e73\u53f0\u3002\u8fd9\u79cd\u65b9\u6cd5\u4e0d\u4ec5\u6559\u80b2\u5ba2\u6237\uff0c\u8fd8\u51cf\u5c11\u4e86\u5b66\u4e60\u66f2\u7ebf\uff0c\u63d0\u9ad8\u4e86\u7528\u6237\u6ee1\u610f\u5ea6\u3002<\/li>\n<li><strong>\u94f6\u884c\u4e1a\uff1a<\/strong> \u5728\u94f6\u884c\u4e1a\uff0c <strong>\u94f6\u884c\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/strong> \u901a\u5e38\u5305\u62ec\u8eab\u4efd\u9a8c\u8bc1\u3001\u8d26\u6237\u8bbe\u7f6e\u548c\u4e2a\u6027\u5316\u8d22\u52a1\u5efa\u8bae\u3002\u8fd9\u79cd\u5168\u9762\u7684\u65b9\u6cd5\u786e\u4fdd\u5ba2\u6237\u5bf9\u81ea\u5df1\u7684\u8d22\u52a1\u51b3\u7b56\u611f\u5230\u5b89\u5168\u548c\u77e5\u60c5\u3002<\/li>\n<li><strong>\u623f\u5730\u4ea7\uff1a<\/strong> \u623f\u5730\u4ea7\u516c\u53f8\u901a\u5e38\u5b9e\u65bd\u5305\u62ec\u7269\u4e1a\u53c2\u89c2\u3001\u5e02\u573a\u5206\u6790\u548c\u91cf\u8eab\u5b9a\u5236\u7684\u6c9f\u901a\u7b56\u7565\u7684\u5165\u804c\u6d41\u7a0b\uff0c\u4ee5\u786e\u4fdd\u5ba2\u6237\u5728\u8d2d\u4e70\u6216\u51fa\u552e\u8fc7\u7a0b\u4e2d\u5145\u5206\u4e86\u89e3\u60c5\u51b5\u3002<\/li>\n<\/ul>\n<p>\u901a\u8fc7\u7406\u89e3\u548c\u5b9e\u65bd\u8fd9\u4e9b\u6b65\u9aa4\uff0c\u4f01\u4e1a\u53ef\u4ee5\u663e\u8457\u6539\u5584\u4ed6\u4eec\u7684 <strong>\u5ba2\u6237\u5165\u804c\u5728\u5546\u4e1a\u4e2d\u7684\u5b9a\u4e49<\/strong> \u5e76\u4e3a\u5ba2\u6237\u521b\u9020\u66f4\u5177\u5438\u5f15\u529b\u7684\u4f53\u9a8c\u3002<\/p>\n<p><img src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2025\/09\/customer-onboarding-definition-707857.png\" alt=\"\u5ba2\u6237\u5165\u804c\u5b9a\u4e49\" loading=\"lazy\" decoding=\"async\" title=\"\"><\/p>\n<h2>\u5165\u804c\u7684\u5173\u952e\u8981\u7d20<\/h2>\n<p>\u7406\u89e3 <strong>\u5ba2\u6237\u5165\u804c\u5b9a\u4e49<\/strong> \u5bf9\u4e8e\u65e8\u5728\u589e\u5f3a\u5ba2\u6237\u5173\u7cfb\u548c\u7b80\u5316\u6d41\u7a0b\u7684\u4f01\u4e1a\u81f3\u5173\u91cd\u8981\u3002\u4e00\u4e2a\u7ed3\u6784\u826f\u597d\u7684\u5165\u804c\u4f53\u9a8c\u4e0d\u4ec5\u4e3a\u5ba2\u6237\u6ee1\u610f\u5ea6\u5b9a\u4e0b\u57fa\u8c03\uff0c\u8fd8\u5bf9\u7559\u5b58\u7387\u4ea7\u751f\u91cd\u5927\u5f71\u54cd\u3002\u5728\u672c\u8282\u4e2d\uff0c\u6211\u4eec\u5c06\u63a2\u8ba8 <strong>\u5165\u804c\u76845\u4e2aC<\/strong> \u4ee5\u53ca\u5b83\u4eec\u5982\u4f55\u5728\u5404\u79cd\u5546\u4e1a\u73af\u5883\u4e2d\u6709\u6548\u5e94\u7528\u3002<\/p>\n<h3>\u5165\u804c\u76845\u4e2aC\u662f\u4ec0\u4e48\uff1f<\/h3>\n<p>Messenger \u662f\u7531 Meta Platforms, Inc.\uff08\u524d\u8eab\u4e3a Facebook, Inc.\uff09\u5f00\u53d1\u7684\u5e7f\u6cdb\u4f7f\u7528\u7684\u6d88\u606f\u670d\u52a1\uff0c\u65e8\u5728\u5b9e\u73b0\u7528\u6237\u4e4b\u95f4\u7684\u65e0\u7f1d\u6c9f\u901a\u3002\u5b83\u5141\u8bb8\u4e2a\u4eba\u53d1\u9001\u6587\u672c\u6d88\u606f\u3001\u4ea4\u6362\u7167\u7247\u3001\u89c6\u9891\u3001\u8d34\u7eb8\u3001\u97f3\u9891\u6587\u4ef6\u548c\u6587\u6863\u3002\u7528\u6237\u8fd8\u53ef\u4ee5\u5bf9\u6d88\u606f\u8fdb\u884c\u53cd\u5e94\uff0c\u5e76\u4e0e\u5404\u79cd\u673a\u5668\u4eba\u8fdb\u884c\u4e92\u52a8\uff0c\u4ee5\u589e\u5f3a\u4e92\u52a8\u4f53\u9a8c\u3002 <strong>\u5165\u804c\u76845\u4e2aC<\/strong>\u2014\u2014\u6e05\u6670\u3001\u5408\u89c4\u3001\u6587\u5316\u3001\u8054\u7cfb\u548c\u68c0\u67e5\u2014\u2014\u6784\u6210\u4e86\u4e00\u4e2a\u5168\u9762\u7684\u6846\u67b6\uff0c\u5bf9\u4e8e\u6709\u6548\u7684\u5458\u5de5\u878d\u5165\u81f3\u5173\u91cd\u8981\u3002\u6bcf\u4e2a\u8981\u7d20\u5728\u786e\u4fdd\u65b0\u5458\u5de5\u6216\u5ba2\u6237\u611f\u5230\u53d7\u6b22\u8fce\u548c\u77e5\u60c5\u65b9\u9762\u90fd\u53d1\u6325\u7740\u91cd\u8981\u4f5c\u7528\u3002<\/p>\n<ul>\n<li><strong>\u6e05\u6670<\/strong>: \u660e\u786e\u89d2\u8272\u3001\u8d23\u4efb\u548c\u671f\u671b\u3002\u8fd9\u786e\u4fdd\u65b0\u5458\u5de5\u4e86\u89e3\u4ed6\u4eec\u7684\u5de5\u4f5c\u804c\u80fd\u4ee5\u53ca\u5982\u4f55\u4e3a\u7ec4\u7ec7\u7684\u76ee\u6807\u505a\u51fa\u8d21\u732e\u3002\u6839\u636e\u4eba\u529b\u8d44\u6e90\u7ba1\u7406\u534f\u4f1a\uff08SHRM\uff09\u7684\u4e00\u9879\u7814\u7a76\uff0c\u5de5\u4f5c\u89d2\u8272\u7684\u6e05\u6670\u5ea6\u663e\u8457\u63d0\u9ad8\u5458\u5de5\u6ee1\u610f\u5ea6\u548c\u7ee9\u6548\u3002<\/li>\n<li><strong>\u5408\u89c4\u6027<\/strong>: \u786e\u4fdd\u65b0\u5458\u5de5\u5145\u5206\u4e86\u89e3\u516c\u53f8\u653f\u7b56\u3001\u6cd5\u5f8b\u6cd5\u89c4\u548c\u884c\u4e1a\u6807\u51c6\u3002\u8fd9\u5305\u62ec\u5bf9\u5de5\u4f5c\u573a\u6240\u5b89\u5168\u3001\u53cd\u6b67\u89c6\u6cd5\u548c\u9053\u5fb7\u51c6\u5219\u7684\u57f9\u8bad\u3002\u7f8e\u56fd\u5e73\u7b49\u5c31\u4e1a\u673a\u4f1a\u59d4\u5458\u4f1a\uff08EEOC\uff09\u5f3a\u8c03\u5408\u89c4\u57f9\u8bad\u7684\u91cd\u8981\u6027\uff0c\u4ee5\u964d\u4f4e\u6cd5\u5f8b\u98ce\u9669\u5e76\u4fc3\u8fdb\u5c0a\u91cd\u7684\u5de5\u4f5c\u73af\u5883\u3002<\/li>\n<li><strong>\u6587\u5316<\/strong>: \u5411\u65b0\u5458\u5de5\u4ecb\u7ecd\u516c\u53f8\u6587\u5316\u3001\u4ef7\u503c\u89c2\u548c\u4f7f\u547d\u3002\u8fd9\u53ef\u4ee5\u901a\u8fc7\u8bb2\u6545\u4e8b\u3001\u5bfc\u5e08\u8ba1\u5212\u548c\u56e2\u961f\u5efa\u8bbe\u6d3b\u52a8\u6765\u5b9e\u73b0\u3002\u5fb7\u52e4\u7684\u7814\u7a76\u8868\u660e\uff0c\u5f3a\u5927\u7684\u7ec4\u7ec7\u6587\u5316\u53ef\u4ee5\u5bfc\u81f4\u66f4\u9ad8\u7684\u5458\u5de5\u53c2\u4e0e\u5ea6\u548c\u7559\u4efb\u7387\u3002<\/li>\n<li><strong>\u8fde\u63a5<\/strong>: \u4fc3\u8fdb\u65b0\u5458\u5de5\u4e0e\u540c\u4e8b\u4e4b\u95f4\u7684\u5173\u7cfb\u3002\u8fd9\u53ef\u4ee5\u901a\u8fc7\u7f51\u7edc\u6d3b\u52a8\u3001\u56e2\u961f\u5348\u9910\u6216\u4f19\u4f34\u7cfb\u7edf\u6765\u5b9e\u73b0\u3002\u76d6\u6d1b\u666e\u7684\u62a5\u544a\u5f3a\u8c03\uff0c\u62e5\u6709\u5de5\u4f5c\u4e2d\u631a\u53cb\u7684\u5458\u5de5\u66f4\u6709\u53ef\u80fd\u53c2\u4e0e\u5e76\u63d0\u9ad8\u751f\u4ea7\u529b\u3002<\/li>\n<li><strong>\u7b7e\u5230<\/strong>: \u5b9a\u671f\u901a\u8fc7\u8ba1\u5212\u7684\u68c0\u67e5\u548c\u53cd\u9988\u4f1a\u8bae\u8bc4\u4f30\u65b0\u5458\u5de5\u7684\u8fdb\u5c55\u3002\u8fd9\u53ef\u4ee5\u89e3\u51b3\u4efb\u4f55\u95ee\u9898\u5e76\u52a0\u5f3a\u652f\u6301\u3002\u300a\u54c8\u4f5b\u5546\u4e1a\u8bc4\u8bba\u300b\u4e0a\u53d1\u8868\u7684\u4e00\u9879\u7814\u7a76\u8868\u660e\uff0c\u6301\u7eed\u7684\u53cd\u9988\u53ef\u4ee5\u663e\u8457\u63d0\u9ad8\u5458\u5de5\u7684\u8868\u73b0\u548c\u6ee1\u610f\u5ea6\u3002<\/li>\n<\/ul>\n<p>\u901a\u8fc7\u5b9e\u65bd <strong>\u5165\u804c\u76845\u4e2aC<\/strong>, \u7ec4\u7ec7\u53ef\u4ee5\u5c06\u5176\u5165\u804c\u6d41\u7a0b\u8f6c\u53d8\u4e3a\u4e00\u4e2a\u6218\u7565\u6027\u4e3e\u63aa\uff0c\u4e0d\u4ec5\u63d0\u5347\u5458\u5de5\u4f53\u9a8c\uff0c\u8fd8\u63a8\u52a8\u6574\u4f53\u4e1a\u52a1\u6210\u529f\u3002<\/p>\n<h3>\u94f6\u884c\u4e1a\u5ba2\u6237\u5165\u804c\u6d41\u7a0b\uff1a\u6700\u4f73\u5b9e\u8df5<\/h3>\n<p>Messenger \u662f\u7531 Meta Platforms, Inc.\uff08\u524d\u8eab\u4e3a Facebook, Inc.\uff09\u5f00\u53d1\u7684\u5e7f\u6cdb\u4f7f\u7528\u7684\u6d88\u606f\u670d\u52a1\uff0c\u65e8\u5728\u5b9e\u73b0\u7528\u6237\u4e4b\u95f4\u7684\u65e0\u7f1d\u6c9f\u901a\u3002\u5b83\u5141\u8bb8\u4e2a\u4eba\u53d1\u9001\u6587\u672c\u6d88\u606f\u3001\u4ea4\u6362\u7167\u7247\u3001\u89c6\u9891\u3001\u8d34\u7eb8\u3001\u97f3\u9891\u6587\u4ef6\u548c\u6587\u6863\u3002\u7528\u6237\u8fd8\u53ef\u4ee5\u5bf9\u6d88\u606f\u8fdb\u884c\u53cd\u5e94\uff0c\u5e76\u4e0e\u5404\u79cd\u673a\u5668\u4eba\u8fdb\u884c\u4e92\u52a8\uff0c\u4ee5\u589e\u5f3a\u4e92\u52a8\u4f53\u9a8c\u3002 <strong>\u94f6\u884c\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/strong> \u5728\u8fd9\u4e00\u9886\u57df\u5c24\u5176\u91cd\u8981\uff0c\u56e0\u4e3a\u91d1\u878d\u670d\u52a1\u7684\u654f\u611f\u6027\u3002\u8be5\u884c\u4e1a\u7684\u6700\u4f73\u5b9e\u8df5\u96c6\u4e2d\u5728\u786e\u4fdd\u65b0\u5ba2\u6237\u83b7\u5f97\u65e0\u7f1d\u548c\u5b89\u5168\u7684\u4f53\u9a8c\u3002\u4ee5\u4e0b\u662f\u4e00\u4e9b\u5173\u952e\u7b56\u7565\uff1a<\/p>\n<ul>\n<li><strong>\u7b80\u5316\u6587\u6863<\/strong>: \u7b80\u5316\u6587\u6863\u6d41\u7a0b\u6709\u52a9\u4e8e\u5ba2\u6237\u5feb\u901f\u5b8c\u6210\u5165\u804c\u3002\u5229\u7528\u6570\u5b57\u8868\u5355\u548c\u7535\u5b50\u7b7e\u540d\u53ef\u4ee5\u663e\u8457\u51cf\u5c11\u6469\u64e6\u3002<\/li>\n<li><strong>\u4e2a\u6027\u5316\u6c9f\u901a<\/strong>: \u9488\u5bf9\u5ba2\u6237\u7684\u7279\u5b9a\u9700\u6c42\u91cf\u8eab\u5b9a\u5236\u6c9f\u901a\u53ef\u4ee5\u63d0\u5347\u4ed6\u4eec\u7684\u4f53\u9a8c\u3002\u8fd9\u53ef\u4ee5\u5305\u62ec\u4e2a\u6027\u5316\u7684\u6b22\u8fce\u4fe1\u606f\u548c\u57fa\u4e8e\u5ba2\u6237\u884c\u4e3a\u7684\u6709\u9488\u5bf9\u6027\u7684\u540e\u7eed\u8ddf\u8fdb\u3002<\/li>\n<li><strong>\u6559\u80b2\u548c\u652f\u6301<\/strong>: \u63d0\u4f9b\u6559\u80b2\u5ba2\u6237\u6709\u5173\u94f6\u884c\u4ea7\u54c1\u548c\u670d\u52a1\u7684\u8d44\u6e90\u53ef\u4ee5\u589e\u5f3a\u4fe1\u5fc3\u3002\u63d0\u4f9b\u4e13\u95e8\u7684\u652f\u6301\u6e20\u9053\uff0c\u4f8b\u5982\u804a\u5929\u673a\u5668\u4eba\u6216\u5ba2\u6237\u670d\u52a1\u4ee3\u8868\uff0c\u786e\u4fdd\u5e2e\u52a9\u968f\u65f6\u53ef\u7528\u3002<\/li>\n<li><strong>\u53cd\u9988\u673a\u5236<\/strong>: \u5b9e\u65bd\u53cd\u9988\u5faa\u73af\u4f7f\u94f6\u884c\u80fd\u591f\u6536\u96c6\u6709\u5173\u5ba2\u6237\u5165\u804c\u4f53\u9a8c\u7684\u89c1\u89e3\u3002\u8fd9\u4e9b\u4fe1\u606f\u53ef\u7528\u4e8e\u5bf9\u6d41\u7a0b\u8fdb\u884c\u6301\u7eed\u6539\u8fdb\u3002<\/li>\n<\/ul>\n<p>\u901a\u8fc7\u91c7\u7528\u8fd9\u4e9b\u6700\u4f73\u5b9e\u8df5\uff0c\u94f6\u884c\u53ef\u4ee5\u63d0\u5347\u4ed6\u4eec\u7684 <strong>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/strong>\u901a\u8fc7\u5b9e\u65bd\u8fd9\u4e9b\u7b56\u7565\uff0c\u4f01\u4e1a\u53ef\u4ee5\u663e\u8457\u589e\u5f3a\u7528\u6237\u901a\u8fc7\u5176<\/p>\n<h2>\u6709\u6548\u5165\u804c\u7684\u5de5\u5177<\/h2>\n<p>\u5728\u5ba2\u6237\u5165\u804c\u65b9\u9762\uff0c\u9009\u62e9\u5408\u9002\u7684\u5de5\u5177\u5bf9\u4e8e\u786e\u4fdd\u65b0\u7528\u6237\u7684\u987a\u5229\u8fc7\u6e21\u81f3\u5173\u91cd\u8981\u3002\u8be5 <strong>\u5ba2\u6237\u5165\u804c\u5b9a\u4e49<\/strong> \u6db5\u76d6\u4e86\u7528\u4e8e\u6307\u5bfc\u65b0\u5ba2\u6237\u901a\u8fc7\u5176\u4e0e\u4ea7\u54c1\u6216\u670d\u52a1\u7684\u521d\u59cb\u65c5\u7a0b\u9636\u6bb5\u7684\u7b56\u7565\u548c\u5de5\u5177\u3002\u6709\u6548\u7684\u5165\u804c\u6d41\u7a0b\u4e0d\u4ec5\u63d0\u5347\u7528\u6237\u4f53\u9a8c\uff0c\u8fd8\u80fd\u63d0\u9ad8\u7559\u5b58\u7387\u548c\u5ba2\u6237\u6ee1\u610f\u5ea6\u3002\u4ee5\u4e0b\u662f2025\u5e74\u4e00\u4e9b\u9876\u5c16\u5ba2\u6237\u5165\u804c\u89e3\u51b3\u65b9\u6848\uff0c\u6bcf\u4e2a\u65b9\u6848\u90fd\u63d0\u4f9b\u72ec\u7279\u7684\u529f\u80fd\u4ee5\u589e\u5f3a\u5165\u804c\u4f53\u9a8c\uff1a<\/p>\n<ul>\n<li><strong>WalkMe<\/strong>: \u8be5\u6570\u5b57\u91c7\u7528\u5e73\u53f0\u63d0\u4f9b\u4e92\u52a8\u6307\u5357\u548c\u6559\u7a0b\uff0c\u5e2e\u52a9\u7528\u6237\u6709\u6548\u5bfc\u822a\u8f6f\u4ef6\u5e94\u7528\u7a0b\u5e8f\u3002WalkMe\u7684\u5206\u6790\u5de5\u5177\u5141\u8bb8\u4f01\u4e1a\u8ddf\u8e2a\u7528\u6237\u53c2\u4e0e\u5ea6\u5e76\u8bc6\u522b\u6539\u8fdb\u9886\u57df\u3002<\/li>\n<li><strong>Userlane<\/strong>: Userlane\u63d0\u4f9b\u7528\u6237\u53cb\u597d\u7684\u754c\u9762\uff0c\u4f7f\u516c\u53f8\u80fd\u591f\u4e3a\u5176\u8f6f\u4ef6\u521b\u5efa\u9010\u6b65\u6307\u5357\u3002\u5176\u5b9e\u65f6\u5206\u6790\u5e2e\u52a9\u4f01\u4e1a\u7406\u89e3\u7528\u6237\u884c\u4e3a\u5e76\u4f18\u5316\u5165\u804c\u6d41\u7a0b\u3002<\/li>\n<li><strong>Appcues<\/strong>: Appcues\u5141\u8bb8\u4f01\u4e1a\u521b\u5efa\u4e2a\u6027\u5316\u7684\u5165\u804c\u4f53\u9a8c\uff0c\u800c\u65e0\u9700 extensive \u7f16\u7801\u77e5\u8bc6\u3002\u5b83\u4e0e\u5404\u79cd\u5e73\u53f0\u7684\u96c6\u6210\u80fd\u529b\u4f7f\u5176\u6210\u4e3a\u8bb8\u591a\u7ec4\u7ec7\u7684\u591a\u529f\u80fd\u9009\u62e9\u3002<\/li>\n<li><strong>Pendo<\/strong>: Pendo\u7ed3\u5408\u4e86\u4ea7\u54c1\u5206\u6790\u548c\u7528\u6237\u5f15\u5bfc\u529f\u80fd\uff0c\u4f7f\u516c\u53f8\u80fd\u591f\u4e86\u89e3\u7528\u6237\u5982\u4f55\u4e0e\u5176\u8f6f\u4ef6\u4e92\u52a8\u3002\u8fd9\u4e9b\u6d1e\u5bdf\u6709\u52a9\u4e8e\u6709\u6548\u5730\u8c03\u6574\u5f15\u5bfc\u8fc7\u7a0b\u4ee5\u6ee1\u8db3\u7528\u6237\u9700\u6c42\u3002<\/li>\n<li><strong>Intercom<\/strong>: Intercom\u63d0\u4f9b\u4e86\u4e00\u4e2a\u5168\u9762\u7684\u5ba2\u6237\u6d88\u606f\u5e73\u53f0\uff0c\u5305\u62ec\u5f15\u5bfc\u529f\u80fd\u3002\u5b83\u7684\u804a\u5929\u673a\u5668\u4eba\u548c\u81ea\u52a8\u6d88\u606f\u53ef\u4ee5\u5f15\u5bfc\u7528\u6237\u5b8c\u6210\u5f15\u5bfc\u8fc7\u7a0b\uff0c\u4f7f\u5176\u66f4\u52a0\u5438\u5f15\u4eba\u3002<\/li>\n<li><strong>Whatfix<\/strong>: Whatfix\u63d0\u4f9b\u4e86\u4e00\u4e2a\u5f3a\u5927\u7684\u5e73\u53f0\uff0c\u7528\u4e8e\u521b\u5efa\u4e92\u52a8\u6307\u5357\u548c\u5f15\u5bfc\u6d41\u7a0b\u3002\u5b83\u4e0e\u73b0\u6709\u5e94\u7528\u7a0b\u5e8f\u7684\u96c6\u6210\u80fd\u529b\u4f7f\u5176\u6210\u4e3a\u5e0c\u671b\u63d0\u5347\u7528\u6237\u4f53\u9a8c\u7684\u4f01\u4e1a\u7684\u70ed\u95e8\u9009\u62e9\u3002<\/li>\n<li><strong>Chameleon<\/strong>: Chameleon\u4e13\u6ce8\u4e8e\u521b\u5efa\u5e94\u7528\u5185\u4f53\u9a8c\uff0c\u5f15\u5bfc\u7528\u6237\u4e86\u89e3\u8f6f\u4ef6\u529f\u80fd\u3002\u5176\u53ef\u5b9a\u5236\u7684\u5f15\u5bfc\u6d41\u7a0b\u53ef\u4ee5\u9488\u5bf9\u4e0d\u540c\u7684\u7528\u6237\u7fa4\u4f53\u8fdb\u884c\u8c03\u6574\uff0c\u4ece\u800c\u63d0\u9ad8\u6574\u4f53\u53c2\u4e0e\u5ea6\u3002<\/li>\n<li><strong>Freshdesk<\/strong>: Freshdesk\u4e0d\u4ec5\u63d0\u4f9b\u5ba2\u6237\u652f\u6301\u89e3\u51b3\u65b9\u6848\uff0c\u8fd8\u5305\u62ec\u5e2e\u52a9\u65b0\u7528\u6237\u9002\u5e94\u5e73\u53f0\u7684\u5f15\u5bfc\u529f\u80fd\u3002\u5176\u77e5\u8bc6\u5e93\u548c\u5de5\u5355\u7cfb\u7edf\u5728\u5f15\u5bfc\u671f\u95f4\u589e\u5f3a\u4e86\u7528\u6237\u652f\u6301\u3002<\/li>\n<li><strong>Zendesk<\/strong>: \u4e0eFreshdesk\u7c7b\u4f3c\uff0cZendesk\u5728\u5176\u5ba2\u6237\u670d\u52a1\u89e3\u51b3\u65b9\u6848\u4e2d\u63d0\u4f9b\u5f15\u5bfc\u5de5\u5177\u3002\u5176\u5168\u9762\u7684\u5e2e\u52a9\u4e2d\u5fc3\u548c\u793e\u533a\u8bba\u575b\u4e3a\u7528\u6237\u63d0\u4f9b\u4e86\u5e2e\u52a9\u4ed6\u4eec\u5f15\u5bfc\u65c5\u7a0b\u7684\u8d44\u6e90\u3002<\/li>\n<li><strong>\u901a\u8baf\u673a\u5668\u4eba<\/strong>: \u867d\u7136Messenger Bot\u4e3b\u8981\u4ee5\u5ba2\u6237\u53c2\u4e0e\u800c\u95fb\u540d\uff0c\u4f46\u5b83\u4e5f\u53ef\u4ee5\u901a\u8fc7\u63d0\u4f9b\u5bf9\u7528\u6237\u8be2\u95ee\u7684\u5373\u65f6\u54cd\u5e94\u548c\u5f15\u5bfc\u4ed6\u4eec\u5b8c\u6210\u521d\u59cb\u8bbe\u7f6e\u8fc7\u7a0b\u6765\u4fc3\u8fdb\u5f15\u5bfc\u3002<\/li>\n<\/ul>\n<h3>\u5ba2\u6237\u5165\u804c\u6a21\u677f\uff1a\u57fa\u672c\u7ec4\u6210\u90e8\u5206<\/h3>\n<p>\u4e00\u4e2a\u7ed3\u6784\u826f\u597d\u7684 <strong>\u5ba2\u6237\u5165\u804c\u6d41\u7a0b<\/strong> \u6a21\u677f\u5bf9\u4e8e\u786e\u4fdd\u6240\u6709\u5fc5\u8981\u6b65\u9aa4\u90fd\u88ab\u8986\u76d6\u81f3\u5173\u91cd\u8981\u3002\u4ee5\u4e0b\u662f\u4efb\u4f55\u6709\u6548\u5165\u804c\u6a21\u677f\u4e2d\u5e94\u5305\u542b\u7684\u57fa\u672c\u7ec4\u6210\u90e8\u5206\uff1a<\/p>\n<ul>\n<li><strong>\u6b22\u8fce\u4fe1\u606f<\/strong>: \u4e00\u4e2a\u53cb\u597d\u7684\u4ecb\u7ecd\uff0c\u4e3a\u5165\u804c\u4f53\u9a8c\u5b9a\u4e0b\u57fa\u8c03\u3002<\/li>\n<li><strong>\u4ea7\u54c1\u6982\u8ff0<\/strong>: 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Implement a structured customer onboarding process that includes personalized communication and tailored plans. Utilize effective tools like WalkMe and Appcues to streamline the onboarding experience and engage users. Focus on the 7 key steps of client onboarding to build strong relationships and [&hellip;]<\/p>\n","protected":false},"author":14928,"featured_media":257139,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-257140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/posts\/257140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/comments?post=257140"}],"version-history":[{"count":0,"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/posts\/257140\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/media\/257139"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/media?parent=257140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/categories?post=257140"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/zh\/wp-json\/wp\/v2\/tags?post=257140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}