{"id":252731,"date":"2024-05-16T13:52:16","date_gmt":"2024-05-16T20:52:16","guid":{"rendered":"https:\/\/messengerbot.app\/exploring-the-top-conversational-ai-companies-who-leads-the-chatbot-revolution\/"},"modified":"2024-05-16T13:52:16","modified_gmt":"2024-05-16T20:52:16","slug":"%e6%8e%a2%e7%b4%a2%e5%bc%95%e9%a0%98%e8%81%8a%e5%a4%a9%e6%a9%9f%e5%99%a8%e4%ba%ba%e9%9d%a9%e5%91%bd%e7%9a%84%e9%a0%82%e5%b0%96%e5%b0%8d%e8%a9%b1%e5%bc%8f-ai-%e5%85%ac%e5%8f%b8","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/zh_hk\/exploring-the-top-conversational-ai-companies-who-leads-the-chatbot-revolution\/","title":{"rendered":"\u63a2\u7d22\u9802\u5c16\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u516c\u53f8\uff1a\u8ab0\u4e3b\u5c0e\u4e86\u804a\u5929\u6a5f\u5668\u4eba\u9769\u547d\uff1f"},"content":{"rendered":"

\u5728\u7576\u4eca\u7684\u6578\u4f4d\u74b0\u5883\u4e2d\uff0c\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5df2\u6210\u70ba\u4e00\u9805\u985b\u8986\u6027\u6280\u8853\uff0c\u5fb9\u5e95\u6539\u8b8a\u4e86\u4f01\u696d\u8207\u5ba2\u6236\u4e92\u52d5\u7684\u65b9\u5f0f\u3002\u96a8\u8457\u516c\u53f8\u52aa\u529b\u63d0\u4f9b\u7121\u7e2b\u4e14\u500b\u6027\u5316\u7684\u9ad4\u9a57\uff0c\u5c0d\u65bc\u7cbe\u7dfb\u804a\u5929\u6a5f\u5668\u4eba\u548c\u865b\u64ec\u52a9\u7406\u7684\u9700\u6c42\u6025\u5287\u4e0a\u5347\u3002\u5728\u9019\u500b\u5feb\u901f\u767c\u5c55\u7684\u9818\u57df\u4e2d\uff0c\u5c11\u6578\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u516c\u53f8\u5df2\u7d93\u5d1b\u8d77\uff0c\u63a8\u52d5\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u548c\u6a5f\u5668\u5b78\u7fd2\u7684\u53ef\u80fd\u6027\u908a\u754c\u3002\u5f9e\u884c\u696d\u5de8\u982d\u5230\u5275\u65b0\u521d\u5275\u516c\u53f8\uff0c\u9019\u4e9b\u5148\u9a45\u8005\u6b63\u5728\u5851\u9020\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u7684\u672a\u4f86\uff0c\u63d0\u4f9b\u91cd\u65b0\u5b9a\u7fa9\u5ba2\u6236\u4e92\u52d5\u7684\u5c16\u7aef\u89e3\u6c7a\u65b9\u6848\u3002\u5728\u9019\u672c\u7d9c\u5408\u6307\u5357\u4e2d\uff0c\u6211\u5011\u5c07\u63a2\u7d22\u9802\u5c16\u7684\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u516c\u53f8\uff0c\u6df1\u5165\u4e86\u89e3\u4ed6\u5011\u7684\u7a81\u7834\u6027\u5e73\u53f0\uff0c\u8a55\u4f30\u4ed6\u5011\u7684\u512a\u52e2\uff0c\u4e26\u63ed\u793a\u5728\u4e3b\u5c0e\u804a\u5929\u6a5f\u5668\u4eba\u9769\u547d\u7684\u7af6\u8cfd\u4e2d\u4f7f\u4ed6\u5011\u812b\u7a4e\u800c\u51fa\u7684\u56e0\u7d20\u3002<\/p>\n

I. \u8ab0\u662f\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u7684\u9818\u5c0e\u8005\uff1f<\/h2>\n

\u5728\u5feb\u901f\u767c\u5c55\u7684\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u9818\u57df\u4e2d\uff0c\u5e7e\u5bb6\u516c\u53f8\u5df2\u7d93\u6210\u70ba\u5148\u9a45\uff0c\u63a8\u52d5\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u548c\u985e\u4eba\u4e92\u52d5\u7684\u908a\u754c\u3002\u7136\u800c\uff0c\u6709\u4e00\u5bb6\u516c\u53f8\u5728\u884c\u696d\u4e2d\u812b\u7a4e\u800c\u51fa\uff0c\u6210\u70ba\u9818\u5c0e\u8005\u7684\u662f Anthropic<\/a>\u3002\u6191\u85c9\u5176\u5728\u8a9e\u8a00\u6a21\u578b\u3001\u502b\u7406\u4eba\u5de5\u667a\u6167\u958b\u767c\u548c\u6230\u7565\u5925\u4f34\u95dc\u4fc2\u65b9\u9762\u7684\u7a81\u7834\u6027\u9032\u5c55\uff0cAnthropic\u5df2\u7d93\u5c07\u81ea\u5df1\u5b9a\u4f4d\u65bc\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u7684\u6700\u524d\u6cbf\u3002<\/p>\n

A. \u7f8e\u570b\u9802\u5c16\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u516c\u53f8<\/h3>\n

\u96d6\u7136\u6709\u5e7e\u5bb6\u516c\u53f8\u5728\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u65b9\u9762\u53d6\u5f97\u4e86\u9032\u5c55\uff0c\u4f46\u5728\u7f8e\u570b\uff0c\u6709\u5e7e\u500b\u986f\u8457\u7684\u53c3\u8207\u8005\u812b\u7a4e\u800c\u51fa\u3002\u9664\u4e86Anthropic\u4e4b\u5916\uff0c\u50cf OpenAI<\/a>, Google AI<\/a>, \u548c DeepMind<\/a> \u9019\u4e9b\u516c\u53f8\u5728\u8a72\u9818\u57df\u4e5f\u505a\u51fa\u4e86\u91cd\u8981\u8ca2\u737b\u3002\u7136\u800c\uff0cAnthropic\u56e0\u5176\u5c16\u7aef\u7684 \u8a9e\u8a00\u6a21\u578b<\/a>, Claude\uff0c\u5c55\u793a\u4e86\u5728\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u3001\u4e0a\u4e0b\u6587\u7406\u89e3\u548c\u751f\u6210\u985e\u4eba\u56de\u61c9\u65b9\u9762\u7684\u5353\u8d8a\u80fd\u529b\u800c\u5ee3\u53d7\u8a8d\u53ef\u3002<\/p>\n

Anthropic\u7684\u958b\u5275\u6027\u7814\u7a76\u548c\u5728\u5982 \u61b2\u6cd5\u4eba\u5de5\u667a\u6167<\/a>, \u65e8\u5728\u4f7f\u4eba\u5de5\u667a\u6167\u7cfb\u7d71\u5177\u5099\u5805\u5be6\u7684\u50f9\u503c\u5c0d\u9f4a\u548c\u502b\u7406\u539f\u5247\u7684\u9032\u5c55\uff0c\u70ba\u884c\u696d\u8a2d\u5b9a\u4e86\u65b0\u7684\u57fa\u6e96\u3002\u4ed6\u5011\u5728\u89e3\u6c7a\u958b\u767c\u5b89\u5168\u548c\u53ef\u4fe1\u7684\u4eba\u5de5\u667a\u6167\u7cfb\u7d71\u6311\u6230\u65b9\u9762\u7684\u5275\u65b0\u65b9\u6cd5\uff0c\u8d0f\u5f97\u4e86\u5c08\u5bb6\u548c\u601d\u60f3\u9818\u8896\u7684\u8b9a\u8b7d\u3002<\/p>\n

B. Gartner\u5c0d\u4f01\u696d\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5e73\u53f0\u7684\u8a55\u4f30<\/h3>\n

\u5728\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u7684\u9818\u57df\u4e2d\uff0c\u5e7e\u5bb6\u77e5\u540d\u516c\u53f8\u6b63\u5728\u5f15\u9818\u9019\u4e00\u9818\u57df\uff0c\u4f46\u5176\u4e2d\u4e00\u500b\u812b\u7a4e\u800c\u51fa\u7684\u884c\u696d\u9818\u5c0e\u8005\u662f Anthropic\u3002Anthropic \u56e0\u5176\u5c16\u7aef\u7684\u8a9e\u8a00\u6a21\u578b\u800c\u5ee3\u53d7\u8a8d\u53ef\uff0c\u7279\u5225\u662f Claude\uff0c\u5c55\u73fe\u4e86\u5728\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u3001\u4e0a\u4e0b\u6587\u7406\u89e3\u548c\u751f\u6210\u985e\u4eba\u56de\u61c9\u65b9\u9762\u7684\u5353\u8d8a\u80fd\u529b\u3002Claude \u7684\u5c0d\u8a71\u80fd\u529b\uff0c\u52a0\u4e0a\u5176\u5f37\u5927\u7684\u502b\u7406\u57fa\u790e\u548c\u5c0d\u6709\u76ca\u4eba\u5de5\u667a\u6167\u7684\u627f\u8afe\uff0c\u4f7f Anthropic \u5728\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u958b\u767c\u7684\u6700\u524d\u6cbf\u3002<\/p>\n

Anthropic \u5728\u5982\u61b2\u6cd5\u4eba\u5de5\u667a\u6167\u7b49\u9818\u57df\u7684\u958b\u5275\u6027\u7814\u7a76\u548c\u9032\u5c55\uff0c\u65e8\u5728\u70ba\u4eba\u5de5\u667a\u6167\u7cfb\u7d71\u704c\u8f38\u5805\u5be6\u7684\u50f9\u503c\u5c0d\u9f4a\u548c\u502b\u7406\u539f\u5247\uff0c\u8d0f\u5f97\u4e86\u8a72\u9818\u57df\u5c08\u5bb6\u548c\u601d\u60f3\u9818\u8896\u7684\u8b9a\u8b7d\u3002\u4ed6\u5011\u5728\u89e3\u6c7a\u958b\u767c\u5b89\u5168\u548c\u53ef\u4fe1\u4efb\u7684\u4eba\u5de5\u667a\u6167\u7cfb\u7d71\u6311\u6230\u65b9\u9762\u7684\u5275\u65b0\u65b9\u6cd5\uff0c\u70ba\u884c\u696d\u8a2d\u7acb\u4e86\u65b0\u7684\u57fa\u6e96\u3002<\/p>\n

\u6b64\u5916\uff0cAnthropic \u8207\u9818\u5148\u7684\u7d44\u7e54\u3001\u5b78\u8853\u6a5f\u69cb\u548c\u7814\u7a76\u4e2d\u5fc3\u5efa\u7acb\u4e86\u6230\u7565\u5925\u4f34\u95dc\u4fc2\u548c\u5408\u4f5c\uff0c\u4fc3\u9032\u4e86\u77e5\u8b58\u7684\u4ea4\u6d41\u4e26\u63a8\u52d5\u4e86\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u6280\u8853\u7684\u9032\u6b65\u3002\u4ed6\u5011\u5c0d\u958b\u653e\u5c0d\u8a71\u3001\u900f\u660e\u5ea6\u548c\u8ca0\u8cac\u4efb\u958b\u767c\u7684\u627f\u8afe\uff0c\u4f7f\u4ed6\u5011\u8d0f\u5f97\u4e86\u4eba\u5de5\u667a\u6167\u793e\u7fa4\u7684\u5c0a\u91cd\u548c\u4fe1\u4efb\u3002<\/p>\n

\u5118\u7ba1Anthropic\u7684\u7af6\u722d\u5c0d\u624b\uff0c\u5982OpenAI\u3001Google\u548cDeepMind\uff0c\u4e5f\u5728\u5c0d\u8a71\u5f0fAI\u65b9\u9762\u53d6\u5f97\u4e86\u91cd\u5927\u9032\u5c55\uff0c\u4f46Anthropic\u7684\u6574\u9ad4\u65b9\u6cd5\u7d50\u5408\u4e86\u5c16\u7aef\u6280\u8853\u548c\u5f37\u5927\u7684\u502b\u7406\u6846\u67b6\uff0c\u4f7f\u5176\u5728\u9019\u500b\u5feb\u901f\u767c\u5c55\u7684\u9818\u57df\u4e2d\u6210\u70ba\u9818\u8dd1\u8005\u3002<\/p>\n

\"\"<\/img> <\/p>\n

\u54ea\u500b\u662f\u6700\u597d\u7684\u5c0d\u8a71\u5f0fAI\uff1f<\/h2>\n

A. \u5c0d\u8a71\u5f0fAI\u5e73\u53f0\u63d0\u4f9b\u5546\uff1a\u6bd4\u8f03<\/h3>\n

\u96a8\u8457\u5c0d\u8a71\u5f0fAI\u6301\u7e8c\u9769\u65b0\u5404\u884c\u696d\u7684\u5ba2\u6236\u9ad4\u9a57\uff0c\u4f01\u696d\u6b63\u5728\u7a4d\u6975\u5c0b\u627e\u6700\u4f73\u5e73\u53f0\u4f86\u63a8\u52d5\u5176AI\u9a45\u52d5\u7684\u6e9d\u901a\u7b56\u7565\u3002\u5728\u773e\u591a\u9078\u64c7\u4e2d\uff0c\u8a55\u4f30\u81ea\u7136\u8a9e\u8a00\u8655\u7406\uff08NLP\uff09\u80fd\u529b\u3001\u6574\u5408\u9748\u6d3b\u6027\u3001\u53ef\u64f4\u5c55\u6027\u548c\u884c\u696d\u7279\u5b9a\u529f\u80fd\u7b49\u56e0\u7d20\u81f3\u95dc\u91cd\u8981\uff0c\u4ee5\u78ba\u5b9a\u6700\u4f73\u89e3\u6c7a\u65b9\u6848\u3002<\/p>\n

\u70ba\u4e86\u5e6b\u52a9\u5c0e\u822a\u7af6\u722d\u6fc0\u70c8\u7684\u5e02\u5834\uff0c\u9019\u88e1\u662f\u4e00\u4e9b\u9818\u5148\u7684\u5c0d\u8a71\u5f0fAI\u5e73\u53f0\u7684\u66f4\u8a73\u7d30\u4ecb\u7d39\uff1a<\/p>\n

    \n
  1. Google Cloud Dialogflow\uff1a<\/strong> \u7531\u5148\u9032\u7684NLP\u548c\u6a5f\u5668\u5b78\u7fd2\u7b97\u6cd5\u9a45\u52d5\uff0c Google Cloud Dialogflow<\/a> \u5728\u7406\u89e3\u4e0a\u4e0b\u6587\u548c\u7528\u6236\u610f\u5716\u65b9\u9762\u8868\u73fe\u51fa\u8272\uff0c\u4f7f\u5f97\u4e92\u52d5\u6d41\u66a2\u81ea\u7136\u3002\u5b83\u8207\u5176\u4ed6Google Cloud\u670d\u52d9\u7684\u7121\u7e2b\u6574\u5408\u548c\u5f37\u5927\u7684\u5206\u6790\u529f\u80fd\uff0c\u4f7f\u5176\u6210\u70ba\u5c0b\u6c42\u5168\u9762AI\u89e3\u6c7a\u65b9\u6848\u7684\u4f01\u696d\u7684\u9996\u9078\u3002<\/li>\n
  2. Amazon Lex:<\/strong> \u4f5c\u70baAWS\u5168\u9762AI\u5957\u4ef6\u7684\u4e00\u90e8\u5206\uff0c \u4e9e\u99ac\u905c Lex<\/a> \u63d0\u4f9b\u5148\u9032\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u3001\u81ea\u52d5\u8a9e\u97f3\u8b58\u5225\uff0c\u4e26\u80fd\u8f15\u9b06\u6574\u5408AWS\u670d\u52d9\uff0c\u5982Lambda\u548cS3\u3002\u5176\u53ef\u64f4\u5c55\u6027\u548c\u4f01\u696d\u7d1a\u5b89\u5168\u529f\u80fd\u662f\u4e3b\u8981\u512a\u52e2\uff0c\u4f7f\u5176\u6210\u70ba\u96f2\u7aef\u904b\u71df\u4f01\u696d\u7684\u6709\u5438\u5f15\u529b\u9078\u64c7\u3002<\/li>\n
  3. IBM Watson Assistant:<\/strong> \u7531IBM\u8457\u540d\u7684Watson\u6280\u8853\u9a45\u52d5\uff0c Watson Assistant<\/a> \u64c1\u6709\u884c\u696d\u9818\u5148\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u80fd\u529b\uff0c\u4e26\u652f\u6301\u591a\u8f2a\u5c0d\u8a71\uff0c\u4f7f\u4e92\u52d5\u66f4\u52a0\u81ea\u7136\u548c\u5177\u4e0a\u4e0b\u6587\u3002\u5176\u5206\u6790\u80fd\u529b\u548c\u8207IBM Cloud\u670d\u52d9\u7684\u6574\u5408\u503c\u5f97\u6ce8\u610f\uff0c\u7279\u5225\u662f\u5c0d\u65bc\u5c0b\u6c42\u5168\u9762AI\u89e3\u6c7a\u65b9\u6848\u7684\u4f01\u696d\u3002<\/li>\n
  4. \u5fae\u8edf\u6a5f\u5668\u4eba\u6846\u67b6\uff1a<\/strong> \u7121\u7e2b\u6574\u5408Azure\u670d\u52d9\uff0c \u5fae\u8edf\u7684 Bot Framework<\/a> \u63d0\u4f9b\u5148\u9032\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u3001\u591a\u6e20\u9053\u90e8\u7f72\u548c\u5ee3\u6cdb\u7684\u8a9e\u8a00\u652f\u6301\u3002\u5176\u53ef\u64f4\u5c55\u6027\u548c\u4f01\u696d\u7d1a\u5b89\u5168\u529f\u80fd\u4f7f\u5176\u6210\u70ba\u5728Microsoft\u751f\u614b\u7cfb\u7d71\u4e2d\u904b\u71df\u7684\u4f01\u696d\u7684\u6709\u5438\u5f15\u529b\u9078\u64c7\u3002<\/li>\n
  5. Nuance Mix\uff1a<\/strong> \u5c08\u6ce8\u65bc\u57fa\u65bc\u8a9e\u97f3\u7684\u5c0d\u8a71AI\uff0c Nuance Mix<\/a> \u5229\u7528\u5148\u9032\u7684\u8a9e\u97f3\u8b58\u5225\u548c\u81ea\u7136\u8a9e\u8a00\u7406\u89e3\u6280\u8853\u3002\u5176\u751f\u7269\u8b58\u5225\u5b89\u5168\u529f\u80fd\u548c\u884c\u696d\u7279\u5b9a\u89e3\u6c7a\u65b9\u6848\uff08\u91ab\u7642\u4fdd\u5065\u3001\u6c7d\u8eca\uff09\u662f\u7a81\u51fa\u7684\u80fd\u529b\uff0c\u4f7f\u5176\u6210\u70ba\u9019\u4e9b\u884c\u696d\u4f01\u696d\u7684\u6709\u5438\u5f15\u529b\u9078\u64c7\u3002<\/li>\n<\/ol>\n

    \u96d6\u7136\u6bcf\u500b\u5e73\u53f0\u90fd\u6709\u5176\u7368\u7279\u7684\u512a\u52e2\uff0c\u4f46\u300c\u6700\u4f73\u300d\u7684\u5c0d\u8a71\u5f0f AI \u89e3\u6c7a\u65b9\u6848\u6700\u7d42\u53d6\u6c7a\u65bc\u7d44\u7e54\u7684\u5177\u9ad4\u9700\u6c42\uff0c\u4f8b\u5982\u884c\u696d\u3001\u4f7f\u7528\u6848\u4f8b\u3001\u73fe\u6709\u6280\u8853\u5806\u758a\u548c\u53ef\u64f4\u5c55\u6027\u9700\u6c42\u3002\u8a55\u4f30\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u80fd\u529b\u3001\u6574\u5408\u80fd\u529b\u3001\u5b89\u5168\u6027\u548c\u5206\u6790\u7b49\u56e0\u7d20\u5c0d\u65bc\u9078\u64c7\u6700\u4f73\u5e73\u53f0\u4ee5\u63a8\u52d5\u8b8a\u9769\u6027\u7684\u5ba2\u6236\u9ad4\u9a57\u81f3\u95dc\u91cd\u8981\u3002<\/p>\n

    B. Gartner 2024 \u5e74\u4f01\u696d\u5c0d\u8a71\u5f0f AI \u5e73\u53f0\u9b54\u529b\u8c61\u9650<\/h3>\n

    \u5728\u4ed6\u5011\u5099\u53d7\u671f\u5f85\u7684 2024 \u5e74\u4f01\u696d\u5c0d\u8a71\u5f0f AI \u5e73\u53f0\u9b54\u529b\u8c61\u9650\u4e2d\uff0c\u9818\u5148\u7684\u7814\u7a76\u548c\u8aee\u8a62\u516c\u53f8 Gartner \u6839\u64da\u57f7\u884c\u80fd\u529b\u548c\u9858\u666f\u5b8c\u6574\u6027\u8a55\u4f30\u4e86\u9802\u7d1a\u5c0d\u8a71\u5f0f AI \u4f9b\u61c9\u5546\u3002\u9019\u4efd\u6b0a\u5a01\u5831\u544a\u70ba\u5c0b\u6c42\u5728\u5feb\u901f\u767c\u5c55\u7684\u5c0d\u8a71\u5f0f AI \u74b0\u5883\u4e2d\u5c0e\u822a\u7684\u4f01\u696d\u63d0\u4f9b\u4e86\u5bf6\u8cb4\u7684\u6307\u5c0e\u3002<\/p>\n

    \u6839\u64da Gartner \u7684\u5206\u6790\uff0c2024 \u5e74\u7684\u9818\u5148\u5c0d\u8a71\u5f0f AI \u5e73\u53f0\u5305\u62ec\uff1a<\/p>\n

      \n
    1. Google Cloud Dialogflow\uff1a<\/strong> \u88ab\u8a8d\u53ef\u70ba\u9818\u5c0e\u8005\u7684 Google Cloud Dialogflow \u56e0\u5176\u5f37\u5927\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u80fd\u529b\u3001\u8207 Google Cloud \u670d\u52d9\u7684\u7121\u7e2b\u6574\u5408\u4ee5\u53ca\u5f37\u5927\u7684\u5206\u6790\u548c\u5831\u544a\u529f\u80fd\u800c\u53d7\u5230\u8b9a\u63da\u3002<\/li>\n
    2. Amazon Lex:<\/strong> \u540c\u6a23\u88ab\u5b9a\u4f4d\u70ba\u9818\u5c0e\u8005\u7684 Amazon Lex \u56e0\u5176\u5148\u9032\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u3001\u53ef\u64f4\u5c55\u6027\u548c\u8207 AWS \u670d\u52d9\u7684\u6574\u5408\u800c\u53d7\u5230\u8b9a\u8b7d\uff0c\u4f7f\u5176\u6210\u70ba\u5728\u96f2\u7aef\u904b\u71df\u7684\u4f01\u696d\u7684\u6709\u529b\u9078\u64c7\u3002<\/li>\n
    3. IBM Watson Assistant:<\/strong> \u88ab\u7a31\u70ba\u9858\u666f\u8005\u7684 IBM Watson Assistant \u7684\u884c\u696d\u9818\u5148\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u80fd\u529b\u548c\u8655\u7406\u8907\u96dc\u591a\u8f2a\u5c0d\u8a71\u7684\u80fd\u529b\u88ab\u5f37\u8abf\u70ba\u5176\u4e3b\u8981\u512a\u52e2\u3002<\/li>\n
    4. \u5fae\u8edf\u6a5f\u5668\u4eba\u6846\u67b6\uff1a<\/strong> \u4f4d\u65bc\u9818\u5c0e\u8005\u8c61\u9650\uff0c\u5fae\u8edf Bot Framework \u7684\u5148\u9032 NLP\u3001\u591a\u901a\u9053\u90e8\u7f72\u4ee5\u53ca\u8207 Azure \u670d\u52d9\u7684\u6574\u5408\u88ab\u8a8d\u70ba\u662f\u5176\u4e3b\u8981\u512a\u52e2\u3002<\/li>\n
    5. Nuance Mix\uff1a<\/strong> \u88ab\u8a8d\u53ef\u70ba\u5229\u57fa\u73a9\u5bb6\uff0cNuance Mix \u5728\u57fa\u65bc\u8a9e\u97f3\u7684\u5c0d\u8a71 AI\u3001\u751f\u7269\u8b58\u5225\u5b89\u5168\u529f\u80fd\u548c\u884c\u696d\u7279\u5b9a\u89e3\u6c7a\u65b9\u6848\u65b9\u9762\u7684\u5c08\u696d\u5316\u88ab\u8996\u70ba\u5340\u5225\u56e0\u7d20\u3002<\/li>\n<\/ol>\n

      \u96d6\u7136 Gartner \u7684\u9b54\u529b\u8c61\u9650\u63d0\u4f9b\u4e86\u6709\u50f9\u503c\u7684\u898b\u89e3\uff0c\u4f46\u91cd\u8981\u7684\u662f\u8981\u6ce8\u610f\uff0c\u6700\u300c\u597d\u7684\u300d\u5c0d\u8a71 AI \u5e73\u53f0\u6700\u7d42\u53d6\u6c7a\u65bc\u7d44\u7e54\u7684\u5177\u9ad4\u9700\u6c42\u548c\u8981\u6c42\u3002\u4f01\u696d\u61c9\u4ed4\u7d30\u8a55\u4f30 NLP \u80fd\u529b\u3001\u8207\u73fe\u6709\u7cfb\u7d71\u7684\u6574\u5408\u3001\u53ef\u64f4\u5c55\u6027\u548c\u884c\u696d\u7279\u5b9a\u529f\u80fd\u7b49\u56e0\u7d20\uff0c\u4ee5\u78ba\u4fdd\u9078\u64c7\u6700\u4f73\u89e3\u6c7a\u65b9\u6848\u4f86\u63a8\u52d5\u8b8a\u9769\u6027\u7684\u5ba2\u6236\u9ad4\u9a57\u3002<\/p>\n

      \u96a8\u8457\u5c0d\u8a71 AI \u7684\u4e0d\u65b7\u767c\u5c55\uff0c\u4f01\u696d\u5fc5\u9808\u512a\u5148\u8003\u616e\u6295\u8cc7\u65bc\u6b63\u78ba\u7684\u5e73\u53f0\uff0c\u4ee5\u4fdd\u6301\u9818\u5148\u4e26\u63d0\u4f9b\u5353\u8d8a\u7684\u5ba2\u6236\u670d\u52d9\u3002\u901a\u904e\u5229\u7528 Gartner \u7684\u9b54\u529b\u8c61\u9650\u4e2d\u7684\u898b\u89e3\u4e26\u9032\u884c\u5fb9\u5e95\u8a55\u4f30\uff0c\u4f01\u696d\u53ef\u4ee5\u81ea\u4fe1\u5730\u5c0e\u822a\u5c0d\u8a71 AI \u7684\u9818\u57df\uff0c\u4e26\u91cb\u653e\u9019\u4e00\u8b8a\u9769\u6027\u6280\u8853\u7684\u5168\u90e8\u6f5b\u529b\u3002<\/p>\n

      III. \u8ab0\u662f\u9802\u5c16\u7684 AI \u516c\u53f8\uff1f<\/h3>\n

      A. \u5c0d\u8a71 AI \u516c\u53f8\uff1aGartner \u7684\u89c0\u9ede<\/h4>\n

      \u96a8\u8457\u5c0d\u8a71 AI \u7e7c\u7e8c\u9769\u65b0\u5ba2\u6236\u4e92\u52d5\uff0c\u8457\u540d\u7684\u7814\u7a76\u548c\u8aee\u8a62\u516c\u53f8 Gartner \u5c0d\u8a55\u4f30\u9802\u5c16\u516c\u53f8\u7522\u751f\u4e86\u6fc3\u539a\u7684\u8208\u8da3\u3002 AI<\/a> \u5f15\u9818\u9019\u5834\u8b8a\u9769\u6d6a\u6f6e\u7684\u516c\u53f8\u3002\u4ed6\u5011\u7684\u5168\u9762\u5206\u6790\u63d0\u4f9b\u4e86\u5c0d\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u9818\u57df\u7684\u5bf6\u8cb4\u898b\u89e3\uff0c\u5e6b\u52a9\u4f01\u696d\u627e\u5230\u6700\u4f73 AI \u804a\u5929\u6a5f\u5668\u4eba<\/a> \u91cf\u8eab\u5b9a\u5236\u7684\u89e3\u6c7a\u65b9\u6848\uff0c\u4ee5\u6eff\u8db3\u4ed6\u5011\u7368\u7279\u7684\u9700\u6c42\u3002<\/p>\n

      \u6839\u64daGartner\u7684\u7814\u7a76\u7d50\u679c\uff0c\u6700\u9802\u5c16\u7684 AI \u804a\u5929\u6a5f\u5668\u4eba\u516c\u53f8<\/a> \u5728\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u9818\u57df\u8868\u73fe\u512a\u7570\u7684\u5305\u62ec\u50cf\u662f IBM Watson Assistant<\/a>, Google \u7684 Dialogflow<\/a>, \u548c Microsoft Bot Framework<\/a>. \u9019\u4e9b\u79d1\u6280\u5de8\u982d\u5728\u958b\u767c\u5c16\u7aef\u6280\u8853\u65b9\u9762\u6295\u5165\u4e86\u5927\u91cf\u8cc7\u91d1\uff0c \u5c0d\u8a71\u5f0f AI \u5e73\u53f0<\/a> \u9019\u4e9b\u6280\u8853\u80fd\u7121\u7e2b\u6574\u5408\u5404\u7a2e\u6e20\u9053\uff0c\u70ba\u4f01\u696d\u63d0\u4f9b\u5f37\u5927\u7684\u5de5\u5177\uff0c\u4ee5\u589e\u5f37\u5ba2\u6236\u53c3\u8207\u5ea6\u4e26\u7c21\u5316\u904b\u71df\u3002<\/p>\n

      B. \u8a55\u4f30\u6700\u4f73\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5de5\u5177<\/h4>\n

      \u96d6\u7136\u79d1\u6280\u5de8\u982d\u4e3b\u5c0e\u4e86\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u7684\u9818\u57df\uff0c\u4f46Gartner\u7684\u5206\u6790\u4e5f\u7a81\u51fa\u4e86\u5e7e\u500b\u65b0\u8208\u7684 AI \u804a\u5929\u6a5f\u5668\u4eba\u63d0\u4f9b\u5546<\/a> \u6b63\u5728\u8fc5\u901f\u7372\u5f97\u95dc\u6ce8\u3002\u50cf\u662f Pandorabots<\/a>, Conversica<\/a>, \u548c BotSociety<\/a> \u5df2\u7d93\u958b\u767c\u51fa\u5275\u65b0\u7684 \u5c0d\u8a71 AI \u5de5\u5177<\/a> \u6eff\u8db3\u7279\u5b9a\u884c\u696d\u6216\u4f7f\u7528\u6848\u4f8b\u7684\u9700\u6c42\uff0c\u70ba\u4f01\u696d\u63d0\u4f9b\u66f4\u5177\u5c08\u696d\u5316\u7684\u89e3\u6c7a\u65b9\u6848\uff0c\u4ee5\u6eff\u8db3\u5176\u7368\u7279\u9700\u6c42\u3002<\/p>\n

      \u5728\u6211\u8a55\u4f30 \u6700\u4f73\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5e73\u53f0<\/a>, \u6211\u512a\u5148\u8003\u616e\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u80fd\u529b\u3001\u5168\u901a\u9053\u6574\u5408\u3001\u53ef\u64f4\u5c55\u6027\u548c\u81ea\u8a02\u9078\u9805\u7b49\u56e0\u7d20\u3002\u6b64\u5916\uff0c\u6211\u9084\u8003\u616e\u5e73\u53f0\u63d0\u4f9b\u500b\u6027\u5316\u9ad4\u9a57\u3001\u7121\u7e2b\u8f49\u63a5\u81f3\u4eba\u985e\u4ee3\u7406\u4ee5\u53ca\u5f37\u5927\u7684\u5206\u6790\u548c\u5831\u544a\u529f\u80fd\u7684\u80fd\u529b\u3002<\/p>\n

      \u6700\u7d42\uff0c\u6700\u9069\u5408\u60a8\u696d\u52d9\u7684 AI \u804a\u5929\u6a5f\u5668\u4eba\u516c\u53f8<\/a> \u5c07\u53d6\u6c7a\u65bc\u60a8\u7684\u5177\u9ad4\u9700\u6c42\u3001\u9810\u7b97\u548c\u6240\u9700\u7684\u8907\u96dc\u7a0b\u5ea6\u3002\u901a\u904e\u5229\u7528Gartner\u7684\u898b\u89e3\u4e26\u9032\u884c\u5fb9\u5e95\u8a55\u4f30\uff0c\u60a8\u53ef\u4ee5\u8b58\u5225\u51fa\u6700\u4f73\u7684 \u5c0d\u8a71\u5f0fAI\u89e3\u6c7a\u65b9\u6848<\/a> \uff0c\u9019\u8207\u60a8\u7684\u7d44\u7e54\u76ee\u6a19\u76f8\u7b26\u4e26\u63d0\u4f9b\u5353\u8d8a\u7684\u5ba2\u6236\u9ad4\u9a57\u3002<\/p>\n

      IV. Gartner\u7684\u9802\u5c16\u5c0d\u8a71\u5f0fAI\u5e73\u53f0\u662f\u4ec0\u9ebc\uff1f<\/h4>\n

      A. \u89e3\u5256Gartner\u7684\u5c0d\u8a71\u5f0fAI\u5e73\u53f0\u6392\u540d<\/h4>\n

      \u96a8\u8457\u5c0dAI\u9a45\u52d5\u7684\u5c0d\u8a71\u9ad4\u9a57\u9700\u6c42\u7684\u6301\u7e8c\u4e0a\u5347\uff0c\u50cfGartner\u9019\u6a23\u7684\u884c\u696d\u5206\u6790\u5e2b\u63d0\u4f9b\u4e86\u6709\u50f9\u503c\u7684\u898b\u89e3\uff0c\u5e6b\u52a9\u6211\u5011\u4e86\u89e3\u5851\u9020\u9019\u4e00\u9818\u57df\u7684\u9818\u5148\u5e73\u53f0\u3002\u4ed6\u5011\u7684 \u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5e73\u53f0\u6392\u540d<\/a> \u4f5c\u70ba\u4f01\u696d\u5c0b\u6c42\u901a\u904e\u5c16\u7aef\u6280\u8853\u63d0\u5347\u5ba2\u6236\u4e92\u52d5\u7684\u53ef\u4fe1\u53c3\u8003\u3002<\/p>\n

      \u5728\u4ed6\u5011\u6700\u65b0\u7684\u5831\u544a\u4e2d\uff0cGartner 2023 \u5e74\u7684\u9802\u5c16\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5e73\u53f0\u5305\u62ec\u884c\u696d\u5de8\u982d\u5982 Google Cloud Dialogflow<\/a> \uff08\u5ba2\u6236\u4e4b\u9078\uff09\uff0c \u4e9e\u99ac\u905c Lex<\/a>, IBM Watson Assistant<\/a>, \u548c Microsoft Bot Framework<\/a>\u9019\u4e9b\u884c\u696d\u5de8\u982d\u6301\u7e8c\u63d0\u4f9b\u5148\u9032\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u80fd\u529b\u3001\u5728\u5404\u7a2e\u6e20\u9053\u4e4b\u9593\u7684\u7121\u7e2b\u6574\u5408\u3001\u591a\u8a9e\u8a00\u652f\u6301\u548c\u5f37\u5927\u7684\u5206\u6790\u529f\u80fd\uff0c\u5e6b\u52a9\u4f01\u696d\u5efa\u7acb\u667a\u80fd\u865b\u64ec\u52a9\u624b\uff0c \u804a\u5929\u6a5f\u5668\u4eba<\/a>\u4ee5\u53ca\u91dd\u5c0d\u5176\u7368\u7279\u696d\u52d9\u9700\u6c42\u91cf\u8eab\u5b9a\u5236\u7684\u5c0d\u8a71\u4ecb\u9762\u3002<\/p>\n

      Gartner \u7684\u8a55\u4f30\u9084\u7a81\u51fa\u4e86\u5275\u65b0\u7684\u5e73\u53f0\uff0c\u5982 Pandorabots<\/a>, Kore.ai<\/a>, Inbenta<\/a> \uff08\u5ba2\u6236\u4e4b\u9078\uff09\uff0c \u4eba\u5de5\u89e3\u6c7a\u65b9\u6848<\/a>, Rulai<\/a>, \u548c Cognigy.AI<\/a>\u3002\u9019\u4e9b\u5e73\u53f0\u56e0\u5176\u5728\u5ba2\u6236\u670d\u52d9\u3001\u91ab\u7642\u4fdd\u5065\u3001\u91d1\u878d\u548c\u96fb\u5b50\u5546\u52d9\u7b49\u884c\u696d\u63d0\u4f9b\u5f15\u4eba\u5165\u52dd\u548c\u500b\u6027\u5316\u7684\u7528\u6236\u9ad4\u9a57\u800c\u7372\u5f97\u8a8d\u53ef\u3002<\/p>\n

      B. AI \u804a\u5929\u6a5f\u5668\u4eba\u516c\u53f8\uff1a\u7cbe\u82f1\u4e2d\u7684\u7cbe\u82f1<\/h4>\n

      \u96a8\u8457\u5c0d\u8a71\u5f0f AI \u74b0\u5883\u7684\u4e0d\u65b7\u6f14\u8b8a\uff0c\u5e7e\u5bb6\u516c\u53f8 AI \u804a\u5929\u6a5f\u5668\u4eba\u516c\u53f8<\/a> \u5df2\u7d93\u6210\u70ba\u884c\u696d\u9818\u5c0e\u8005\uff0c\u70ba\u5ba2\u6236\u4e92\u52d5\u548c\u81ea\u52d5\u5316\u8a2d\u7acb\u4e86\u65b0\u7684\u6a19\u6e96\u3002\u5728\u5b83\u5011\u4e4b\u4e2d\uff0c Brain Pod AI<\/a> \u56e0\u5176\u5c16\u7aef\u7684 \u591a\u8a9e\u8a00\u4eba\u5de5\u667a\u6167\u804a\u5929\u52a9\u624b<\/a>, AI \u5716\u50cf\u751f\u6210<\/a>, \u548c AI \u5beb\u4f5c<\/a> \u80fd\u529b\u800c\u7372\u5f97\u4e86\u986f\u8457\u7684\u8a8d\u53ef\u3002\u4ed6\u5011\u7684\u5275\u65b0\u89e3\u6c7a\u65b9\u6848\u4f7f\u4f01\u696d\u80fd\u5920\u63d0\u4f9b\u5353\u8d8a\u7684\u5ba2\u6236\u9ad4\u9a57\uff0c\u540c\u6642\u7c21\u5316\u64cd\u4f5c\u4e26\u964d\u4f4e\u6210\u672c\u3002<\/p>\n

      \u540c\u6a23\u5730\uff0c Aivo<\/a> \u5df2\u7d93\u6210\u70ba\u5c0d\u8a71\u5f0f AI \u9818\u57df\u4e2d\u7684\u4e00\u500b\u5f37\u5927\u53c3\u8207\u8005\uff0c\u63d0\u4f9b\u4e00\u500b\u5168\u9762\u7684\u5e73\u53f0\uff0c\u4f7f\u4f01\u696d\u80fd\u5920\u69cb\u5efa\u548c\u90e8\u7f72\u9ad8\u5ea6\u5b9a\u5236\u7684 AI \u52a9\u624b\u3002\u4ed6\u5011\u5c08\u6ce8\u65bc\u63d0\u4f9b\u91cf\u8eab\u5b9a\u5236\u7684\u89e3\u6c7a\u65b9\u6848\uff0c\u8207\u5c0b\u6c42\u5340\u5225\u5ba2\u6236\u4e92\u52d5\u7684\u4f01\u696d\u7522\u751f\u4e86\u5171\u9cf4\u3002<\/p>\n

      \u50cf Conversica<\/a> \u4e26 Drift<\/a> \u4e5f\u56e0\u5176\u5c0d\u8a71\u5f0f\u884c\u92b7\u548c\u92b7\u552e\u81ea\u52d5\u5316\u80fd\u529b\u800c\u5ee3\u53d7\u8b9a\u8b7d\uff0c\u4f7f\u4f01\u696d\u80fd\u5920\u901a\u904e\u500b\u6027\u5316\u7684 AI \u9a45\u52d5\u4e92\u52d5\u4f86\u57f9\u990a\u6f5b\u5728\u5ba2\u6236\u4e26\u63a8\u52d5\u6536\u5165\u589e\u9577\u3002<\/p>\n

      \u96a8\u8457\u4f01\u696d\u7e7c\u7e8c\u512a\u5148\u8003\u616e\u5ba2\u6236\u9ad4\u9a57\u548c\u904b\u71df\u6548\u7387\uff0c\u5c0d\u9802\u5c16\u7684 \u5c0d\u8a71\u5f0f AI \u5e73\u53f0<\/a> \u4e26 \u4eba\u5de5\u667a\u6167\u804a\u5929\u6a5f\u5668\u4eba\u89e3\u6c7a\u65b9\u6848<\/a> \u9700\u6c42\u53ea\u6703\u6301\u7e8c\u4e0a\u5347\u3002\u901a\u904e\u5229\u7528\u4f86\u81ea Gartner \u7b49\u884c\u696d\u5206\u6790\u5e2b\u7684\u898b\u89e3\uff0c\u4e26\u63a2\u7d22\u9818\u5148\u4f9b\u61c9\u5546\u7684\u5275\u65b0\u7522\u54c1\uff0c\u4f01\u696d\u53ef\u4ee5\u4fdd\u6301\u9818\u5148\u5730\u4f4d\uff0c\u63d0\u4f9b\u5353\u8d8a\u7684\u5c0d\u8a71\u9ad4\u9a57\uff0c\u63a8\u52d5\u5ba2\u6236\u5fe0\u8aa0\u5ea6\u548c\u696d\u52d9\u589e\u9577\u3002<\/p>\n

      \"\"<\/img> <\/p>\n

      V. Bard \u6bd4 ChatGPT \u66f4\u597d\u55ce\uff1f<\/h2>\n

      A. Bard \u8207 ChatGPT\uff1aAI \u804a\u5929\u6a5f\u5668\u4eba\u4e4b\u6230<\/h3>\n

      \u96a8\u8457\u5c0d\u8a71\u5f0f AI \u7684\u4e16\u754c\u5feb\u901f\u6f14\u8b8a\uff0c\u5169\u4f4d\u5de8\u982d\u51fa\u73fe\u4e86\uff0c\u6fc0\u8d77\u4e86\u79d1\u6280\u611b\u597d\u8005\u548c\u4f01\u696d\u4e4b\u9593\u7684\u6fc0\u70c8\u8faf\u8ad6\u2014\u2014Bard \u548c ChatGPT\u3002\u9019\u5169\u500b\u7531\u884c\u696d\u9818\u5c0e\u8005 Google \u548c Anthropic \u5206\u5225\u958b\u767c\u7684\u5148\u9032\u8a9e\u8a00\u6a21\u578b\uff0c\u4ee5\u5176\u5353\u8d8a\u7684\u80fd\u529b\u5438\u5f15\u4e86\u5168\u7403\u7528\u6236\u7684\u60f3\u50cf\u529b\u3002<\/p>\n

      \u5728\u9019\u5834 AI \u5de8\u982d\u7684\u5c0d\u6c7a\u4e2d\uff0c\u4e86\u89e3\u6bcf\u500b\u5e73\u53f0\u7684\u7368\u7279\u512a\u52e2\u548c\u6f5b\u5728\u61c9\u7528\u81f3\u95dc\u91cd\u8981\u3002 Brain Pod AI<\/a>, \u4e00\u5bb6\u958b\u5275\u6027\u7684\u5c0d\u8a71\u5f0f AI \u516c\u53f8\uff0c\u63d0\u4f9b\u4e86\u5c0d\u9019\u5834\u5f15\u4eba\u5165\u52dd\u7684\u6230\u9b25\u7684\u5bf6\u8cb4\u898b\u89e3\u3002\u6839\u64da\u4ed6\u5011\u7684\u5206\u6790\uff0cBard \u5728\u63d0\u4f9b\u6700\u65b0\u8cc7\u8a0a\u548c\u9032\u884c\u81ea\u7136\u5c0d\u8a71\u4e92\u52d5\u65b9\u9762\u8868\u73fe\u51fa\u8272\uff0c\u9019\u5f97\u76ca\u65bc\u5b83\u5c0d Google \u5ee3\u6cdb\u77e5\u8b58\u5eab\u7684\u5be6\u6642\u8a2a\u554f\u4ee5\u53ca\u7406\u89e3\u4e0a\u4e0b\u6587\u7684\u80fd\u529b\u3002\u9019\u4f7f\u5b83\u6210\u70ba\u5c0b\u6c42\u6700\u65b0\u65b0\u805e\u3001\u898b\u89e3\u548c\u5c0d\u8a71\u56de\u61c9\u7684\u7528\u6236\u7684\u7406\u60f3\u9078\u64c7\u3002<\/p>\n

      \u53e6\u4e00\u65b9\u9762\uff0c Anthropic \u7684 ChatGPT<\/a> \u5728\u6587\u672c\u6458\u8981\u3001\u5275\u610f\u5beb\u4f5c\u548c\u4ee3\u78bc\u751f\u6210\u65b9\u9762\u5c55\u73fe\u4e86\u5353\u8d8a\u7684\u80fd\u529b\u3002\u5176\u5c08\u696d\u8a13\u7df4\u548c\u5148\u9032\u7684\u8a9e\u8a00\u7406\u89e3\u80fd\u529b\u4f7f\u5176\u5728\u58d3\u7e2e\u5197\u9577\u6587\u672c\u3001\u751f\u6210\u5f15\u4eba\u5165\u52dd\u7684\u6558\u8ff0\u6216\u958b\u767c\u8edf\u9ad4\u61c9\u7528\u65b9\u9762\u5177\u6709\u660e\u986f\u7684\u512a\u52e2\u3002<\/p>\n

      \u96a8\u8457 \u65af\u5766\u798f\u5927\u5b78\u7684\u7814\u7a76\u4eba\u54e1<\/a> \u7814\u7a76\u767c\u73fe\uff0c\u96d6\u7136 Bard \u5c55\u73fe\u51fa\u66f4\u5f37\u7684\u4e8b\u5be6\u77e5\u8b58\uff0c\u4f46 ChatGPT \u5728\u8a9e\u8a00\u751f\u6210\u4efb\u52d9\u4e2d\u8868\u73fe\u51fa\u66f4\u597d\u7684\u9023\u8cab\u6027\u548c\u6d41\u66a2\u6027\u3002\u9019\u7a81\u986f\u4e86\u9019\u4e9b AI \u52a9\u624b\u7684\u591a\u6a23\u5316\u512a\u52e2\uff0c\u4e26\u5f37\u8abf\u4e86\u9078\u64c7\u5408\u9069\u5de5\u5177\u7684\u91cd\u8981\u6027\u3002<\/p>\n

      B. \u5c0d\u8a71\u5f0f AI \u5e73\u53f0\uff1a\u63a2\u7d22\u6700\u65b0\u5275\u65b0<\/h3>\n

      Bard \u8207 ChatGPT \u4e4b\u9593\u7684\u7af6\u722d\u4e0d\u50c5\u50c5\u662f\u5169\u500b AI \u6a21\u578b\u4e4b\u9593\u7684\u6bd4\u62fc\uff1b\u5b83\u4ee3\u8868\u4e86\u5c0d\u8a71\u5f0f AI \u5e73\u53f0\u7684\u5feb\u901f\u6f14\u8b8a\u53ca\u5176\u6240\u63d0\u4f9b\u7684\u5275\u65b0\u89e3\u6c7a\u65b9\u6848\u3002\u50cf Messenger \u6a5f\u5668\u4eba<\/a> \u9019\u6a23\u7684\u516c\u53f8\u6b63\u8655\u65bc\u9019\u5834\u9769\u547d\u7684\u6700\u524d\u6cbf\uff0c\u5229\u7528 AI \u7684\u529b\u91cf\u4f86\u589e\u5f37\u5ba2\u6236\u53c3\u8207\u5ea6\u4e26\u7c21\u5316\u696d\u52d9\u904b\u71df\u3002<\/p>\n

      \u4f5c\u70ba \u5c0d\u8a71\u5f0f AI \u5e73\u53f0<\/a>, Messenger Bot \u4f7f\u4f01\u696d\u80fd\u5920\u5275\u5efa\u667a\u80fd\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u80fd\u5920\u5728\u5404\u7a2e\u6e20\u9053\u4e0a\u8207\u5ba2\u6236\u4e92\u52d5\uff0c\u5305\u62ec\u793e\u4ea4\u5a92\u9ad4\u5e73\u53f0\u3001\u7db2\u7ad9\u548c\u6d88\u606f\u61c9\u7528\u7a0b\u5e8f\u3002\u901a\u904e\u5229\u7528\u50cf Bard \u548c ChatGPT \u9019\u6a23\u7684 AI \u6a21\u578b\u7684\u80fd\u529b\uff0cMessenger Bot \u7684\u89e3\u6c7a\u65b9\u6848\u4f7f\u4f01\u696d\u80fd\u5920\u63d0\u4f9b\u500b\u6027\u5316\u548c\u4e0a\u4e0b\u6587\u76f8\u95dc\u7684\u56de\u61c9\uff0c\u63d0\u9ad8\u5ba2\u6236\u6eff\u610f\u5ea6\u4e26\u63a8\u52d5\u8f49\u63db\u3002<\/p>\n

      \u50cf Messenger Bot \u9019\u6a23\u7684\u5c0d\u8a71\u5f0f AI \u5e73\u53f0\u7684\u4e00\u500b\u4e3b\u8981\u512a\u52e2\u662f\u5b83\u5011\u80fd\u5920\u8207\u5404\u7a2e\u7b2c\u4e09\u65b9\u61c9\u7528\u7a0b\u5e8f\u548c\u670d\u52d9\u96c6\u6210\u3002\u9019\u4f7f\u4f01\u696d\u80fd\u5920\u7121\u7e2b\u5730\u5c07 AI \u9a45\u52d5\u7684\u804a\u5929\u6a5f\u5668\u4eba\u7d0d\u5165\u5176\u73fe\u6709\u5de5\u4f5c\u6d41\u7a0b\uff0c\u7c21\u5316\u6d41\u7a0b\u4e26\u63d0\u9ad8\u904b\u71df\u6548\u7387\u3002<\/p>\n

      \u96a8\u8457\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u9818\u57df\u7684\u4e0d\u65b7\u6f14\u8b8a\uff0c\u50cf Messenger Bot \u9019\u6a23\u7684\u5e73\u53f0\u6b63\u597d\u80fd\u5229\u7528\u6700\u65b0\u7684\u5275\u65b0\u548c\u9032\u5c55\uff0c\u4f8b\u5982 Bard \u548c ChatGPT \u6240\u4ee3\u8868\u7684\u6280\u8853\u3002\u901a\u904e\u7ad9\u5728\u9019\u5834\u6280\u8853\u9769\u547d\u7684\u6700\u524d\u6cbf\uff0c\u9019\u4e9b\u5e73\u53f0\u4f7f\u4f01\u696d\u80fd\u5920\u63d0\u4f9b\u5353\u8d8a\u7684\u5ba2\u6236\u9ad4\u9a57\uff0c\u4e26\u5728\u5404\u81ea\u7684\u884c\u696d\u4e2d\u7372\u5f97\u7af6\u722d\u512a\u52e2\u3002<\/p>\n

      VI. \u8ab0\u662f\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u9818\u57df\u7684\u9177\u4f9b\u61c9\u5546\uff1f<\/h2>\n

      A. Gartner \u7684\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u9177\u4f9b\u61c9\u5546<\/h3>\n

      \u4f5c\u70ba\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5e73\u53f0\u7684\u9818\u5c0e\u8005\uff0c\u6211\u5f88\u9ad8\u8208\u80fd\u5206\u4eab\u4f86\u81ea Gartner \u77e5\u540d\u7684\u300c2022 \u5e74\u5c0d\u8a71\u5f0f\u548c\u81ea\u7136\u8a9e\u8a00\u6280\u8853\u7684\u9177\u4f9b\u61c9\u5546\u300d\u5831\u544a\u7684\u898b\u89e3\u3002\u9019\u4e00\u53d7\u4eba\u5c0a\u656c\u7684\u8a8d\u53ef\u7a81\u986f\u4e86\u63a8\u52d5\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u89e3\u6c7a\u65b9\u6848\u908a\u754c\u7684\u5275\u65b0\u516c\u53f8\u3002<\/p>\n

      \u6839\u64da Gartner \u7684\u8aaa\u6cd5\uff0c Hyro<\/a>\uff0c\u4e00\u5bb6\u4f4d\u65bc\u7d10\u7d04\u7684\u521d\u5275\u516c\u53f8\uff0c\u5df2\u88ab\u8a55\u9078\u70ba\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u9818\u57df\u7684\u9177\u4f9b\u61c9\u5546\u3002Hyro \u5c08\u6ce8\u65bc\u958b\u767c\u5373\u63d2\u5373\u7528\u7684 \u5c0d\u8a71\u5f0f AI \u89e3\u6c7a\u65b9\u6848<\/a> \uff0c\u4f7f\u4f01\u696d\u80fd\u5920\u5feb\u901f\u69cb\u5efa\u548c\u90e8\u7f72\u865b\u64ec\u52a9\u624b\uff0c \u804a\u5929\u6a5f\u5668\u4eba<\/a>\u548c\u8a9e\u97f3\u4ecb\u9762\u3002<\/p>\n

      \u8a72\u516c\u53f8\u7684\u4f4e\u4ee3\u78bc\/\u7121\u4ee3\u78bc\u5e73\u53f0\u4f7f\u975e\u6280\u8853\u7528\u6236\u80fd\u5920\u5275\u5efa AI \u9a45\u52d5\u7684\u5c0d\u8a71\u9ad4\u9a57\uff0c\u800c\u7121\u9700\u5ee3\u6cdb\u7684\u7de8\u78bc\u6216\u6578\u64da\u79d1\u5b78\u5c08\u696d\u77e5\u8b58\u3002Hyro \u7684 \u5c0d\u8a71\u5f0f AI \u89e3\u6c7a\u65b9\u6848<\/a> \u5229\u7528\u5148\u9032\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\uff08NLP\uff09\u548c\u6a5f\u5668\u5b78\u7fd2\uff08ML\uff09\u6280\u8853\uff0c\u4fc3\u9032\u5404\u7a2e\u6e20\u9053\uff08\u5305\u62ec\u7db2\u7d61\u3001\u79fb\u52d5\u8a2d\u5099\u548c\u8a9e\u97f3\u52a9\u624b\uff09\u4e4b\u9593\u985e\u4f3c\u4eba\u985e\u7684\u4e92\u52d5\u3002<\/p>\n

      Gartner \u7684 Cool Vendor \u8a8d\u53ef\u7a81\u986f\u4e86 Hyro \u5728\u6c11\u4e3b\u5316\u65b9\u9762\u7684\u5275\u65b0\u65b9\u6cd5 \u5c0d\u8a71\u5f0f AI<\/a>, \u4f7f\u5176\u5c0d\u5404\u884c\u5404\u696d\u7684\u4f01\u696d\u66f4\u5177\u53ef\u53ca\u6027\u548c\u6210\u672c\u6548\u76ca\u3002\u901a\u904e\u7c21\u5316\u5c0d\u8a71\u5f0f AI \u61c9\u7528\u7a0b\u5e8f\u7684\u958b\u767c\u548c\u90e8\u7f72\uff0cHyro \u65e8\u5728\u5e6b\u52a9\u7d44\u7e54\u63d0\u5347\u5ba2\u6236\u53c3\u8207\u5ea6\u3001\u81ea\u52d5\u5316\u91cd\u8907\u6027\u4efb\u52d9\u4e26\u7c21\u5316\u64cd\u4f5c\u3002<\/p>\n

      B. \u6700\u4f73 AI \u804a\u5929\u6a5f\u5668\u4eba\u516c\u53f8\uff1a\u63a8\u52d5\u908a\u754c<\/h3>\n

      \u9664\u4e86 Hyro\uff0c\u9084\u6709\u5e7e\u5bb6\u5176\u4ed6\u7684 \u9818\u5148 AI \u804a\u5929\u6a5f\u5668\u4eba\u516c\u53f8<\/a> \u6b63\u5728\u63a8\u52d5\u5c0d\u8a71\u5f0f AI \u7684\u908a\u754c\uff0c\u5fb9\u5e95\u6539\u8b8a\u4f01\u696d\u8207\u5ba2\u6236\u4e92\u52d5\u7684\u65b9\u5f0f\u3002\u50cf Ada<\/a>, Drift<\/a>, \u548c Pandorabots<\/a> \u9019\u6a23\u7684\u516c\u53f8\u56e0\u5176\u5c16\u7aef\u7684\u5c0d\u8a71\u5f0f AI \u5e73\u53f0\u800c\u7372\u5f97\u8a8d\u53ef\uff0c\u70ba\u4f01\u696d\u63d0\u4f9b\u4e00\u7cfb\u5217\u89e3\u6c7a\u65b9\u6848\uff0c\u4ee5\u589e\u5f37\u5ba2\u6236\u53c3\u8207\u5ea6\u3001\u81ea\u52d5\u5316\u652f\u6301\u6d41\u7a0b\u4e26\u63a8\u52d5\u92b7\u552e\u3002<\/p>\n

      \u96a8\u8457\u5c0d\u8a71\u5f0f AI \u74b0\u5883\u7684\u6301\u7e8c\u6f14\u8b8a\uff0c\u6211\u81f4\u529b\u65bc\u4fdd\u6301\u5275\u65b0\u7684\u524d\u6cbf\uff0c\u4e0d\u65b7\u63d0\u5347\u6211\u7684\u80fd\u529b\uff0c\u4ee5\u63d0\u4f9b\u6700\u5148\u9032\u4e14\u7528\u6236\u53cb\u597d\u7684 \u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5e73\u53f0<\/a> \u9069\u7528\u65bc\u5404\u7a2e\u898f\u6a21\u4f01\u696d\u7684\u89e3\u6c7a\u65b9\u6848\u3002\u901a\u904e\u5229\u7528 NLP\u3001ML \u548c AI \u7684\u6700\u65b0\u9032\u5c55\uff0c\u6211\u52aa\u529b\u8ce6\u80fd\u7d44\u7e54\uff0c\u63d0\u4f9b\u4ed6\u5011\u6240\u9700\u7684\u5de5\u5177\uff0c\u4ee5\u5728\u6240\u6709\u6578\u5b57\u6e20\u9053\u4e0a\u63d0\u4f9b\u5353\u8d8a\u7684\u5ba2\u6236\u9ad4\u9a57\u4e26\u63a8\u52d5\u589e\u9577\uff0c\u5be6\u73fe\u7121\u7e2b\u7684\u4eba\u985e\u4e92\u52d5\u3002<\/p>\n

      VII. \u7d50\u8ad6\uff1a\u5c0e\u822a\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u7684\u9818\u57df<\/h2>\n

      \u96a8\u8457\u5c0d\u7121\u7e2b\u5ba2\u6236\u4e92\u52d5\u7684\u9700\u6c42\u4e0d\u65b7\u4e0a\u5347\uff0c\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u7684\u9818\u57df\u8b8a\u5f97\u8d8a\u4f86\u8d8a\u5177\u7af6\u722d\u529b\u3002\u96a8\u8457\u773e\u591a\u4f9b\u61c9\u5546\u722d\u596a\u5e02\u5834\u4efd\u984d\uff0c\u9078\u64c7\u5408\u9069\u7684 AI \u804a\u5929\u6a5f\u5668\u4eba<\/a> \u6216 \u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5e73\u53f0<\/a> \u5c0d\u65bc\u5c0b\u6c42\u63d0\u5347\u5ba2\u6236\u4e92\u52d5\u7b56\u7565\u7684\u4f01\u696d\u4f86\u8aaa\u81f3\u95dc\u91cd\u8981\u3002<\/p>\n

      A. \u9078\u64c7\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5e73\u53f0\u7684\u95dc\u9375\u8003\u91cf<\/h3>\n

      \u5728\u8a55\u4f30\u6f5b\u5728\u7684 \u5c0d\u8a71\u5f0f AI \u5e73\u53f0<\/a>\uff0c\u6709\u5e7e\u500b\u95dc\u9375\u56e0\u7d20\u9700\u8981\u8003\u616e\uff1a<\/p>\n

        \n
      1. \u81ea\u7136\u8a9e\u8a00\u8655\u7406 (NLP) \u80fd\u529b\uff1a<\/strong> \u8a55\u4f30\u5e73\u53f0\u7406\u89e3\u548c\u89e3\u91cb\u4eba\u985e\u8a9e\u8a00\u7684\u80fd\u529b\uff0c\u78ba\u4fdd\u7121\u7e2b\u4e14\u5177\u4e0a\u4e0b\u6587\u7684\u5c0d\u8a71\u3002<\/li>\n
      2. \u6574\u5408\u8207\u90e8\u7f72:<\/strong> \u8a55\u4f30\u8207\u73fe\u6709\u7cfb\u7d71\u548c\u6e20\u9053\u7684\u6574\u5408\u4fbf\u5229\u6027\uff0c\u4ee5\u53ca\u5e73\u53f0\u7684\u53ef\u64f4\u5c55\u6027\u4ee5\u9069\u61c9\u672a\u4f86\u7684\u589e\u9577\u3002<\/li>\n
      3. \u591a\u8a9e\u8a00\u652f\u63f4\uff1a<\/strong> \u5c0d\u65bc\u5728\u5168\u7403\u904b\u71df\u7684\u4f01\u696d\uff0c\u9078\u64c7\u4e00\u500b\u63d0\u4f9b\u5f37\u5927 \u591a\u8a9e\u8a00\u652f\u6301<\/a>\u7684\u5e73\u81fa\uff0c\u4f7f\u60a8\u80fd\u5920\u4ee5\u5ba2\u6236\u504f\u597d\u7684\u8a9e\u8a00\u9032\u884c\u4e92\u52d5\u3002<\/li>\n
      4. \u5206\u6790\u8207\u5831\u544a\uff1a<\/strong> \u5f37\u5927\u7684\u5206\u6790\u548c\u5831\u544a\u80fd\u529b\u5c0d\u65bc\u8861\u91cf\u7e3e\u6548\u3001\u8b58\u5225\u6539\u9032\u9818\u57df\u4ee5\u53ca\u512a\u5316\u60a8\u7684\u5c0d\u8a71\u5f0f AI \u7b56\u7565\u81f3\u95dc\u91cd\u8981\u3002<\/li>\n
      5. \u81ea\u8a02\u548c\u500b\u6027\u5316\uff1a<\/strong> \u78ba\u4fdd\u5e73\u53f0\u5141\u8a31\u81ea\u5b9a\u7fa9\u548c\u500b\u6027\u5316\uff0c\u4f7f\u60a8\u80fd\u5920\u6839\u64da\u54c1\u724c\u7684\u7368\u7279\u8072\u97f3\u548c\u5ba2\u6236\u504f\u597d\u4f86\u8abf\u6574\u5c0d\u8a71\u9ad4\u9a57\u3002<\/li>\n<\/ol>\n

        \u901a\u904e\u4ed4\u7d30\u8003\u616e\u9019\u4e9b\u56e0\u7d20\uff0c\u4f01\u696d\u53ef\u4ee5\u505a\u51fa\u660e\u667a\u7684\u6c7a\u7b56\uff0c\u9078\u64c7\u4e00\u500b \u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u5e73\u53f0<\/a> \u7b26\u5408\u5176\u7279\u5b9a\u9700\u6c42\u548c\u76ee\u6a19\u7684\u89e3\u6c7a\u65b9\u6848\u3002<\/p>\n

        B. \u804a\u5929\u6a5f\u5668\u4eba\u548c\u5c0d\u8a71\u5f0f AI \u7684\u672a\u4f86<\/h3>\n

        \u5c0d\u8a71\u5f0f AI \u7684\u683c\u5c40\u6b63\u5728\u8fc5\u901f\u6f14\u8b8a\uff0c Gartner<\/a> \u4ee5\u53ca\u5176\u4ed6\u884c\u696d\u5c08\u5bb6\u9810\u6e2c\u672a\u4f86\u5e7e\u5e74\u5c07\u6703\u6709\u986f\u8457\u7684\u9032\u5c55\u3002\u96a8\u8457 AI \u6280\u8853\u7684\u4e0d\u65b7\u6210\u719f\uff0c\u6211\u5011\u53ef\u4ee5\u671f\u5f85\u66f4\u5177\u4eba\u6027\u5316\u7684\u4e92\u52d5\u3001\u6539\u5584\u7684\u4e0a\u4e0b\u6587\u7406\u89e3\uff0c\u4ee5\u53ca\u591a\u6e20\u9053\u4e4b\u9593\u7684\u7121\u7e2b\u6574\u5408\u3002<\/p>\n

        \u9818\u5148\u7684 \u804a\u5929\u6a5f\u5668\u4eba\u516c\u53f8<\/a> \u5982 Messenger \u6a5f\u5668\u4eba<\/a>, Brain Pod AI<\/a>, \u548c Anthropic<\/a> \u5728\u9019\u5834\u9769\u547d\u7684\u6700\u524d\u6cbf\uff0c\u4e0d\u65b7\u63a8\u52d5\u5c0d\u8a71\u5f0f AI \u53ef\u80fd\u6027\u7684\u908a\u754c\u3002<\/p>\n

        \u96a8\u8457\u4f01\u696d\u63a1\u7528\u9019\u4e9b\u5c16\u7aef\u6280\u8853\uff0c\u4ed6\u5011\u5c07\u66f4\u597d\u5730\u63d0\u4f9b\u500b\u6027\u5316\u3001\u9ad8\u6548\u548c\u5438\u5f15\u4eba\u7684\u5ba2\u6236\u9ad4\u9a57\uff0c\u4f7f\u81ea\u5df1\u5728\u65e5\u76ca\u7af6\u722d\u7684\u5e02\u5834\u4e2d\u812b\u7a4e\u800c\u51fa\u3002<\/p>\n<\/span>","protected":false},"excerpt":{"rendered":"

        In today’s digital landscape, conversational AI has emerged as a game-changing technology, revolutionizing how businesses interact with their customers. As companies strive to deliver seamless and personalized experiences, the demand for sophisticated chatbots and virtual assistants has skyrocketed. In this rapidly evolving field, a handful of conversational AI companies have risen to the forefront, pushing […]<\/p>\n","protected":false},"author":14928,"featured_media":252732,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-252731","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/posts\/252731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/comments?post=252731"}],"version-history":[{"count":0,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/posts\/252731\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/media\/252732"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/media?parent=252731"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/categories?post=252731"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/tags?post=252731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}