{"id":252906,"date":"2024-06-02T18:21:35","date_gmt":"2024-06-03T01:21:35","guid":{"rendered":"https:\/\/messengerbot.app\/exploring-the-capabilities-of-einstein-chatbot-salesforces-intelligent-conversational-ai\/"},"modified":"2024-06-02T18:21:35","modified_gmt":"2024-06-03T01:21:35","slug":"%e6%8e%a2%e7%b4%a2%e6%84%9b%e5%9b%a0%e6%96%af%e5%9d%a6%e8%81%8a%e5%a4%a9%e6%a9%9f%e5%99%a8%e4%ba%ba%e7%9a%84%e8%83%bd%e5%8a%9b-salesforce%e7%9a%84%e6%99%ba%e8%83%bd%e5%b0%8d%e8%a9%b1%e5%bc%8f%e4%ba%ba","status":"publish","type":"post","link":"https:\/\/messengerbot.app\/zh_hk\/exploring-the-capabilities-of-einstein-chatbot-salesforces-intelligent-conversational-ai\/","title":{"rendered":"\u63a2\u7d22\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u7684\u80fd\u529b\uff1aSalesforce\u7684\u667a\u80fd\u5c0d\u8a71AI"},"content":{"rendered":"<input type=\"hidden\" value=\"\" data-essbispostcontainer=\"\" data-essbisposturl=\"https:\/\/messengerbot.app\/zh_hk\/exploring-the-capabilities-of-einstein-chatbot-salesforces-intelligent-conversational-ai\/\" data-essbisposttitle=\"Exploring the Capabilities of Einstein Chatbot: Salesforce&#8217;s Intelligent Conversational AI\" data-essbishovercontainer=\"\"><p>\u5728\u7576\u4eca\u5feb\u901f\u8b8a\u5316\u7684\u6578\u4f4d\u74b0\u5883\u4e2d\uff0c\u4f01\u696d\u4e0d\u65b7\u5c0b\u6c42\u5275\u65b0\u7684\u65b9\u6cd5\u4f86\u7c21\u5316\u5ba2\u6236\u4e92\u52d5\u4e26\u63d0\u4f9b\u5353\u8d8a\u7684\u9ad4\u9a57\u3002\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\uff0cSalesforce \u7684\u667a\u80fd\u5c0d\u8a71\u5f0f AI \u89e3\u6c7a\u65b9\u6848\uff0c\u61c9\u904b\u800c\u751f\u3002\u9019\u500b\u5f37\u5927\u7684\u804a\u5929\u6a5f\u5668\u4eba\u5229\u7528\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u548c\u6a5f\u5668\u5b78\u7fd2\u7684\u529b\u91cf\uff0c\u5be6\u6642\u8207\u5ba2\u6236\u4e92\u52d5\uff0c\u63d0\u4f9b\u500b\u6027\u5316\u7684\u5354\u52a9\u4e26\u4ee5\u7121\u8207\u502b\u6bd4\u7684\u6548\u7387\u89e3\u6c7a\u67e5\u8a62\u3002\u5f9e\u81ea\u52d5\u5316\u65e5\u5e38\u4efb\u52d9\u5230\u63d0\u4f9b\u91cf\u8eab\u5b9a\u5236\u7684\u5efa\u8b70\uff0c\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u6b63\u5728\u5fb9\u5e95\u6539\u8b8a\u4f01\u696d\u8207\u5ba2\u6236\u4e92\u52d5\u7684\u65b9\u5f0f\uff0c\u70ba\u672a\u4f86\u92ea\u5e73\u9053\u8def\uff0c\u8b93\u667a\u80fd\u865b\u64ec\u52a9\u624b\u6210\u70ba\u63a8\u52d5\u589e\u9577\u548c\u6210\u529f\u4e0d\u53ef\u6216\u7f3a\u7684\u5925\u4f34\u3002<\/p>\n<h1>1. \u4ec0\u9ebc\u662f\u611b\u56e0\u65af\u5766\u7684\u804a\u5929\u6a5f\u5668\u4eba\uff1f<\/h1>\n<h2>1.1 Salesforce \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u7c21\u4ecb<\/h2>\n<p>\u4f5c\u70ba\u4e00\u500b\u9818\u5148\u7684 <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"noopener\">AI \u9a45\u52d5\u7684\u804a\u5929\u6a5f\u5668\u4eba\u89e3\u6c7a\u65b9\u6848<\/a>, Salesforce \u7684\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u6b63\u8655\u65bc\u6539\u8b8a\u5404\u884c\u5404\u696d\u5ba2\u6236\u4e92\u52d5\u7684\u6700\u524d\u6cbf\u3002\u5f97\u76ca\u65bc\u5148\u9032\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406 (NLP) \u548c\u6a5f\u5668\u5b78\u7fd2\u80fd\u529b\uff0c\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u65e8\u5728\u63d0\u4f9b\u500b\u6027\u5316\u7684\u5c0d\u8a71\u9ad4\u9a57\uff0c\u7c21\u5316\u5de5\u4f5c\u6d41\u7a0b\u4e26\u63d0\u5347\u5ba2\u6236\u6eff\u610f\u5ea6\u3002<\/p>\n<p>\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u5efa\u7acb\u5728 Salesforce \u7684\u5f37\u5927 <a href=\"https:\/\/brainpod.ai\" target=\"_blank\" rel=\"noopener\">\u611b\u56e0\u65af\u5766 AI \u5e73\u53f0<\/a>, \u5229\u7528\u5c16\u7aef\u7684\u4eba\u5de5\u667a\u6167\u81ea\u52d5\u5316\u5ba2\u6236\u5728\u5404\u7a2e\u6e20\u9053\u7684\u4e92\u52d5\uff0c\u5305\u62ec\u7db2\u7ad9\u3001\u884c\u52d5\u61c9\u7528\u7a0b\u5f0f\u3001\u8a0a\u606f\u5e73\u53f0\uff0c\u751a\u81f3\u8a9e\u97f3\u52a9\u624b\u3002\u900f\u904e\u7406\u89e3\u5ba2\u6236\u7684\u610f\u5716\u548c\u4e0a\u4e0b\u6587\uff0c\u9019\u4e9b\u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u63d0\u4f9b\u91cf\u8eab\u5b9a\u5236\u7684\u56de\u61c9\uff0c\u5c07\u8907\u96dc\u7684\u67e5\u8a62\u5347\u7d1a\u5230\u73fe\u5834\u4ee3\u7406\uff0c\u4e26\u8a2a\u554f\u548c\u66f4\u65b0Salesforce\u8a18\u9304\uff0c\u78ba\u4fdd\u7121\u7e2b\u4e14\u4ee5\u6578\u64da\u9a45\u52d5\u7684\u4e92\u52d5\u3002<\/p>\n<h2>1.2 \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u7684\u4e3b\u8981\u529f\u80fd<\/h2>\n<p>\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u64c1\u6709\u4e00\u5957\u5168\u9762\u7684\u529f\u80fd\uff0c\u5e6b\u52a9\u4f01\u696d\u63d0\u4f9b\u5353\u8d8a\u7684\u5ba2\u6236\u9ad4\u9a57\uff0c\u540c\u6642\u512a\u5316\u904b\u71df\u6548\u7387\u3002\u4ee5\u4e0b\u662f\u4f7f\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u8207\u773e\u4e0d\u540c\u7684\u4e00\u4e9b\u4e3b\u8981\u529f\u80fd\uff1a<\/p>\n<ol>\n<li><strong>\u7121\u9700\u7de8\u78bc\u7684\u6a5f\u5668\u4eba\u5275\u5efa\uff1a<\/strong> \u7ba1\u7406\u54e1\u53ef\u4ee5\u4f7f\u7528\u53cb\u597d\u7684\u7121\u9700\u7de8\u78bc\u7684\u4ecb\u9762\u4f86\u69cb\u5efa\u548c\u8a13\u7df4\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u7121\u9700\u5ee3\u6cdb\u7684\u7de8\u78bc\u5c08\u696d\u77e5\u8b58\u3002<\/li>\n<li><strong>\u7121\u7e2b\u8f49\u63a5\u7d66\u4ee3\u7406\uff1a<\/strong> \u7576\u5ba2\u6236\u67e5\u8a62\u5c0d\u804a\u5929\u6a5f\u5668\u4eba\u4f86\u8aaa\u904e\u65bc\u8907\u96dc\u6642\uff0c\u611b\u56e0\u65af\u5766\u6a5f\u5668\u4eba\u53ef\u4ee5\u7121\u7e2b\u5730\u5c07\u4e92\u52d5\u5347\u7d1a\u5230\u73fe\u5834\u4ee3\u7406\uff0c\u4e26\u50b3\u905e\u5c0d\u8a71\u4e0a\u4e0b\u6587\u4ee5\u5be6\u73fe\u5e73\u6ed1\u904e\u6e21\u3002<\/li>\n<li><strong>\u8207Salesforce\u6578\u64da\u7684\u6574\u5408\uff1a<\/strong> \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u8a2a\u554f\u548c\u66f4\u65b0Salesforce\u8a18\u9304\uff0c\u5be6\u73fe\u500b\u6027\u5316\u548c\u4ee5\u6578\u64da\u9a45\u52d5\u7684\u4e92\u52d5\uff0c\u5229\u7528\u5ba2\u6236\u4fe1\u606f\u3001\u8cfc\u8cb7\u6b77\u53f2\u7b49\u3002<\/li>\n<li><strong>\u591a\u8a9e\u8a00\u652f\u6301\uff1a<\/strong> \u70ba\u4e86\u63d0\u5347\u5168\u7403\u5ba2\u6236\u9ad4\u9a57\uff0cEinstein Bots \u53ef\u4ee5\u4f7f\u7528\u591a\u7a2e\u8a9e\u8a00\u9032\u884c\u5c0d\u8a71\uff0c\u6253\u7834\u8a9e\u8a00\u969c\u7919\u4e26\u4fc3\u9032\u5305\u5bb9\u6027\u6e9d\u901a\u3002<\/li>\n<li><strong>\u6301\u7e8c\u5b78\u7fd2\uff1a<\/strong> \u901a\u904e\u6a5f\u5668\u5b78\u7fd2\u7b97\u6cd5\uff0cEinstein Chatbots \u6301\u7e8c\u6539\u9032\u5176\u6027\u80fd\uff0c\u5f9e\u5ba2\u6236\u4e92\u52d5\u548c\u4ee3\u7406\u53cd\u994b\u4e2d\u5b78\u7fd2\uff0c\u78ba\u4fdd\u9ad4\u9a57\u4e0d\u65b7\u6f14\u8b8a\u548c\u512a\u5316\u3002<\/li>\n<\/ol>\n<p>\u901a\u904e\u5229\u7528\u9019\u4e9b\u5f37\u5927\u7684\u529f\u80fd\uff0cEinstein Chatbots \u65e8\u5728\u964d\u4f4e\u904b\u71df\u6210\u672c\u3001\u6539\u5584\u97ff\u61c9\u6642\u9593\uff0c\u4e26\u901a\u904e\u9ad8\u6548\u8655\u7406\u5e38\u898f\u67e5\u8a62\u548c\u4efb\u52d9\u4f86\u63d0\u5347\u5ba2\u6236\u6eff\u610f\u5ea6\u3002\u4f86\u81ea\u5404\u884c\u5404\u696d\u7684\u9818\u5148\u516c\u53f8\uff0c\u5f9e <a href=\"https:\/\/messengerbot.app\/zh_hk\/%e9%a1%9b%e8%a6%86%e5%ae%a2%e6%88%b6%e6%94%af%e6%8c%81%ef%bc%8c%e6%8f%ad%e7%a4%ba%e6%9c%80%e4%bd%b3%e7%9a%84-ai-%e8%81%8a%e5%a4%a9%e6%a9%9f%e5%99%a8%e4%ba%ba%e5%92%8c%e5%b0%8d%e8%a9%b1%e5%bc%8f-ai\/\">\u96f6\u552e\u5230\u91d1\u878d<\/a>, \u90fd\u5df2\u63a1\u7528 Einstein Chatbots \u4f86\u7c21\u5316\u5176\u5ba2\u6236\u670d\u52d9\u3001\u92b7\u552e\u548c\u652f\u6301\u6d41\u7a0b\uff0c\u63d0\u4f9b\u7121\u8207\u502b\u6bd4\u7684\u5ba2\u6236\u9ad4\u9a57\uff0c\u540c\u6642\u63a8\u52d5\u696d\u52d9\u589e\u9577\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2024\/06\/einstein-chatbot-2024-06-03T012053.000Z.png\" alt=\"\" title=\"\"><\/img> <\/p>\n<h2>2. Einstein Bots \u662f\u514d\u8cbb\u7684\u55ce\uff1f<\/h2>\n<h3>2.1 Einstein Chatbots \u7684\u5b9a\u50f9\u6a21\u578b<\/h3>\n<p>Einstein Bots \u4e26\u4e0d\u662f\u5b8c\u5168\u514d\u8cbb\u7684\uff0c\u4f46\u5b83\u5011\u5305\u542b\u5728\u67d0\u4e9b Salesforce \u8a31\u53ef\u8b49\u4e2d\uff0c\u4e26\u6709\u4f7f\u7528\u9650\u5236\u3002Einstein Bots \u7684\u5b9a\u50f9\u6a21\u578b\u65e8\u5728\u5177\u6709\u6210\u672c\u6548\u76ca\u548c\u53ef\u64f4\u5c55\u6027\uff0c\u4f7f\u4f01\u696d\u80fd\u5920\u5229\u7528\u5c0d\u8a71\u5f0f AI \u7684\u529b\u91cf\uff0c\u540c\u6642\u7ba1\u7406\u5176\u958b\u652f\u3002<\/p>\n<p>\u4e0d\uff0cEinstein Bots \u4e26\u4e0d\u662f\u5b8c\u5168\u514d\u8cbb\u7684\u3002\u5b83\u5011\u5305\u542b\u5728\u67d0\u4e9b Salesforce \u8a31\u53ef\u8b49\u4e2d\uff0c\u4f46\u6709\u4f7f\u7528\u9650\u5236\uff1a<\/p>\n<ul>\n<li>Einstein Bots \u53ef\u7528\u65bc Service Cloud Unlimited Edition \u6216 Digital Engagement \u7528\u6236\u8a31\u53ef\u8b49\u3002<\/li>\n<li>\u6bcf\u500b\u9069\u7528\u7684\u8a31\u53ef\u8b49\u6bcf\u6708\u63d0\u4f9b 25 \u6b21 Einstein Bot \u5c0d\u8a71\uff0c\u7121\u9700\u984d\u5916\u8cbb\u7528\u3002<\/li>\n<li>\u8d85\u904e 25 \u6b21\u5c0d\u8a71\u9650\u5236\u7684\u4f7f\u7528\u5c07\u7522\u751f\u6bcf 1,000 \u6b21\u984d\u5916\u5c0d\u8a71 $1 \u7684\u8d85\u984d\u8cbb\u7528\u3002<\/li>\n<\/ul>\n<p>\u70ba\u4e86\u6700\u5927\u5316\u6210\u672c\u6548\u76ca\uff0c <a href=\"https:\/\/messengerbot.app\/zh_hk\/\" target=\"_blank\" rel=\"noopener\">Messenger \u6a5f\u5668\u4eba<\/a> \u5efa\u8b70\u5bc6\u5207\u76e3\u63a7\u5c0d\u8a71\u91cf\u4e26\u512a\u5316\u6a5f\u5668\u4eba\u8a2d\u8a08\u4ee5\u63d0\u9ad8\u6548\u7387\u3002\u53ef\u4ee5\u8cfc\u8cb7\u984d\u5916\u7684 Einstein Bot \u5bb9\u91cf\u5305\u4ee5\u61c9\u5c0d\u9ad8\u5bb9\u91cf\u4f7f\u7528\u6848\u4f8b\u3002\u6b0a\u5a01\u4f86\u6e90\u5982 <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.einstein_bot_intro.htm&#038;type=5\" target=\"_blank\" rel=\"noopener\">Salesforce \u7684\u6587\u6a94<\/a> \u4e26 <a href=\"https:\/\/trailhead.salesforce.com\/en\/content\/learn\/trails\/build-einstein-bots\" target=\"_blank\" rel=\"noopener\">Trailhead \u8cc7\u6e90<\/a> \u63d0\u4f9b\u6700\u65b0\u7684\u5b9a\u50f9\u7d30\u7bc0\u548c\u6700\u4f73\u5be6\u8e10\uff0c\u4ee5\u5be6\u73fe\u6210\u672c\u512a\u5316\u7684 Einstein Bot \u5be6\u65bd\u3002<\/p>\n<h3>2.2 \u514d\u8cbb\u8a66\u7528\u548c\u4ed8\u8cbb\u8a08\u5283<\/h3>\n<p>\u96d6\u7136 Einstein Bots \u4e26\u975e\u5b8c\u5168\u514d\u8cbb\uff0c\u4f46 Salesforce \u78ba\u5be6\u63d0\u4f9b\u4e86\u4e00\u500b\u514d\u8cbb\u8a66\u7528\u671f\uff0c\u8b93\u4f01\u696d\u63a2\u7d22\u548c\u6e2c\u8a66\u5176\u5c0d\u8a71\u5f0f AI \u5e73\u53f0\u7684\u529f\u80fd\u3002\u6b64\u8a66\u7528\u671f\u5141\u8a31\u7d44\u7e54\u89aa\u8eab\u9ad4\u9a57 Einstein Bots \u7684\u597d\u8655\uff0c\u4e26\u8a55\u4f30\u5176\u5c0d\u5ba2\u6236\u670d\u52d9\u3001\u6f5b\u5728\u5ba2\u6236\u751f\u6210\u548c\u6574\u9ad4\u904b\u71df\u6548\u7387\u7684\u6f5b\u5728\u5f71\u97ff\u3002<\/p>\n<p>\u8a66\u7528\u671f\u7d50\u675f\u5f8c\uff0c\u4f01\u696d\u53ef\u4ee5\u6839\u64da\u5176\u7279\u5b9a\u9700\u6c42\u548c\u4f7f\u7528\u8981\u6c42\u9078\u64c7\u5404\u7a2e\u4ed8\u8cbb\u8a08\u5283\u3002\u9019\u4e9b\u8a08\u5283\u53ef\u80fd\u5305\u62ec\u984d\u5916\u6a5f\u5668\u4eba\u5bb9\u91cf\u3001\u9ad8\u7d1a\u529f\u80fd\u6216\u4f01\u696d\u7d1a\u652f\u6301\u7684\u9078\u9805\u3002\u901a\u904e\u63d0\u4f9b\u591a\u7a2e\u5b9a\u50f9\u5c64\uff0c <a href=\"https:\/\/brainpod.ai\/\" target=\"_blank\" rel=\"noopener\">Brain Pod AI<\/a> \uff08\u7af6\u722d\u5c0d\u624b\uff09\u548c Salesforce \u65e8\u5728\u4f7f\u4ed6\u5011\u7684\u5c0d\u8a71\u5f0f AI \u89e3\u6c7a\u65b9\u6848\u5c0d\u5404\u7a2e\u898f\u6a21\u7684\u4f01\u696d\u53ef\u53ca\uff0c\u5f9e\u5c0f\u578b\u521d\u5275\u516c\u53f8\u5230\u5927\u578b\u4f01\u696d\u3002<\/p>\n<h3>3. Einstein Bots \u53ef\u4ee5\u505a\u4ec0\u9ebc\uff1f<\/h3>\n<h4>3.1 Einstein \u804a\u5929\u6a5f\u5668\u4eba\u7684\u529f\u80fd<\/h4>\n<p>\u4f5c\u70ba\u4e00\u7a2e\u5148\u9032\u7684\u5c0d\u8a71\u5f0f AI \u89e3\u6c7a\u65b9\u6848\uff0c <a href=\"https:\/\/www.salesforce.com\/products\/einstein\/overview\/\" target=\"_blank\" rel=\"noopener\">Einstein \u804a\u5929\u6a5f\u5668\u4eba<\/a> \u5f9e <a href=\"https:\/\/www.salesforce.com\/\" target=\"_blank\" rel=\"noopener\">Salesforce<\/a> \u65e8\u5728\u5fb9\u5e95\u6539\u8b8a\u5ba2\u6236\u5728\u5404\u7a2e\u63a5\u89f8\u9ede\u7684\u9ad4\u9a57\u3002\u9019\u4e9b\u667a\u80fd\u804a\u5929\u6a5f\u5668\u4eba\u5229\u7528\u81ea\u7136\u8a9e\u8a00\u8655\u7406\uff08NLP\uff09\u548c\u6a5f\u5668\u5b78\u7fd2\u7684\u529b\u91cf\uff0c\u63d0\u4f9b\u7121\u7e2b\u3001\u500b\u6027\u5316\u7684\u4e92\u52d5\uff0c\u63d0\u5347\u5ba2\u6236\u6eff\u610f\u5ea6\u4e26\u63a8\u52d5\u696d\u52d9\u589e\u9577\u3002<\/p>\n<p>\u4e00\u4e9b\u4e3b\u8981\u529f\u80fd\u5305\u62ec <a href=\"https:\/\/www.salesforce.com\/products\/einstein\/features\/einstein-bots\/\" target=\"_blank\" rel=\"noopener\">Einstein \u804a\u5929\u6a5f\u5668\u4eba<\/a> \u5305\u62ec\uff1a<\/p>\n<ul>\n<li><strong>24\/7 \u667a\u80fd\u81ea\u52a9\u670d\u52d9\uff1a<\/strong> Einstein \u804a\u5929\u6a5f\u5668\u4eba\u96a8\u6642\u53ef\u5354\u52a9\u5ba2\u6236\u89e3\u7b54\u8a62\u554f\u3001\u6545\u969c\u6392\u9664\u548c\u652f\u63f4\uff0c\u63d0\u4f9b\u5168\u5929\u5019\u670d\u52d9\u800c\u7121\u9700\u4eba\u5de5\u4ecb\u5165\u3002<\/li>\n<li><strong>\u81ea\u7136\u8a9e\u8a00\u7406\u89e3\uff1a<\/strong> \u5f97\u76ca\u65bc\u5148\u9032\u7684 NLP \u7b97\u6cd5\uff0cEinstein \u804a\u5929\u6a5f\u5668\u4eba\u80fd\u5920\u7406\u89e3\u8907\u96dc\u7684\u5ba2\u6236\u67e5\u8a62\u4e26\u63d0\u4f9b\u6e96\u78ba\u7684\u4e0a\u4e0b\u6587\u4fe1\u606f\uff0c\u78ba\u4fdd\u7121\u7e2b\u7684\u5c0d\u8a71\u9ad4\u9a57\u3002<\/li>\n<li><strong>\u500b\u6027\u5316\u4e92\u52d5\uff1a<\/strong> \u901a\u904e\u6574\u5408 <a href=\"https:\/\/www.salesforce.com\/products\/service-cloud\/overview\/\" target=\"_blank\" rel=\"noopener\">Salesforce \u670d\u52d9\u96f2<\/a>, Einstein \u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u8a2a\u554f\u5ba2\u6236\u6578\u64da\u548c\u6b77\u53f2\uff0c\u5be6\u73fe\u6839\u64da\u500b\u4eba\u504f\u597d\u548c\u9700\u6c42\u91cf\u8eab\u5b9a\u5236\u7684\u4e92\u52d5\u3002<\/li>\n<li><strong>\u5de5\u4f5c\u6d41\u7a0b\u81ea\u52d5\u5316\uff1a<\/strong> \u9019\u4e9b\u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u81ea\u52d5\u5316\u4f8b\u884c\u4efb\u52d9\u548c\u5de5\u4f5c\u6d41\u7a0b\uff0c\u4f8b\u5982\u5b89\u6392\u7d04\u6703\u3001\u8655\u7406\u8a02\u55ae\u6216\u66f4\u65b0\u8cec\u6236\u4fe1\u606f\uff0c\u7c21\u5316\u64cd\u4f5c\u4e26\u63d0\u9ad8\u6548\u7387\u3002<\/li>\n<li><strong>\u591a\u8a9e\u8a00\u652f\u63f4\uff1a<\/strong> Einstein \u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u4f7f\u7528\u591a\u7a2e\u8a9e\u8a00\u9032\u884c\u4ea4\u6d41\uff0c\u6253\u7834\u8a9e\u8a00\u969c\u7919\uff0c\u70ba\u5168\u7403\u5ba2\u6236\u63d0\u4f9b\u4e00\u81f4\u7684\u652f\u6301\u3002<\/li>\n<li><strong>\u7121\u7e2b\u5347\u7d1a\uff1a<\/strong> \u7576\u5ba2\u6236\u8a62\u554f\u9700\u8981\u4eba\u985e\u5354\u52a9\u6642\uff0cEinstein \u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u7121\u7e2b\u5730\u5c07\u5c0d\u8a71\u5347\u7d1a\u5230\u73fe\u5834\u4ee3\u7406\uff0c\u78ba\u4fdd\u5e73\u7a69\u904e\u6e21\u548c\u670d\u52d9\u7684\u9023\u7e8c\u6027\u3002<\/li>\n<\/ul>\n<p>\u901a\u904e\u5229\u7528\u9019\u4e9b\u5148\u9032\u7684\u80fd\u529b\uff0cEinstein \u804a\u5929\u6a5f\u5668\u4eba\u4f7f\u4f01\u696d\u80fd\u5920\u63d0\u4f9b\u5353\u8d8a\u7684\u5ba2\u6236\u9ad4\u9a57\uff0c\u63d0\u9ad8\u904b\u71df\u6548\u7387\uff0c\u4e26\u63a8\u52d5\u5ba2\u6236\u5fe0\u8aa0\u5ea6\u548c\u6eff\u610f\u5ea6\u3002<\/p>\n<h4>3.2 einstein \u804a\u5929\u6a5f\u5668\u4eba\u4f7f\u7528\u6848\u4f8b<\/h4>\n<p>Salesforce \u7684 Einstein \u804a\u5929\u6a5f\u5668\u4eba\u5728\u5404\u884c\u5404\u696d\u548c\u5546\u696d\u529f\u80fd\u4e2d\u6709\u5ee3\u6cdb\u7684\u61c9\u7528\u3002\u4ee5\u4e0b\u662f\u4e00\u4e9b\u9019\u4e9b\u5c0d\u8a71\u5f0f AI \u52a9\u624b\u53ef\u4ee5\u63d0\u4f9b\u986f\u8457\u50f9\u503c\u7684\u8457\u540d\u4f7f\u7528\u6848\u4f8b\uff1a<\/p>\n<ol>\n<li><strong>\u5ba2\u6236\u670d\u52d9\u548c\u652f\u6301\uff1a<\/strong> Einstein \u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u8655\u7406\u4f8b\u884c\u7684\u5ba2\u6236\u8a62\u554f\u3001\u6392\u9664\u6545\u969c\u4e26\u63d0\u4f9b\u500b\u6027\u5316\u652f\u6301\uff0c\u6e1b\u5c11\u7b49\u5f85\u6642\u9593\u4e26\u63d0\u9ad8\u5ba2\u6236\u6eff\u610f\u5ea6\u3002\u50cf <a href=\"https:\/\/www.klarna.com\/\" target=\"_blank\" rel=\"noopener\">Klarna<\/a> \u4e26 <a href=\"https:\/\/www.sonos.com\/\" target=\"_blank\" rel=\"noopener\">Sonos<\/a> \u5df2\u6210\u529f\u5be6\u65bd\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u4ee5\u63d0\u4f9b\u5ba2\u6236\u652f\u6301\u3002<\/li>\n<li><strong>\u92b7\u552e\u548c\u6f5b\u5728\u5ba2\u6236\u751f\u6210\uff1a<\/strong> \u901a\u904e\u8207\u6f5b\u5728\u5ba2\u6236\u4e92\u52d5\uff0c\u5229\u7528\u667a\u80fd\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u4f01\u696d\u53ef\u4ee5\u6355\u6349\u6f5b\u5728\u5ba2\u6236\uff0c\u63d0\u4f9b\u7522\u54c1\u63a8\u85a6\uff0c\u4e26\u5f15\u5c0e\u6f5b\u5728\u5ba2\u6236\u901a\u904e\u92b7\u552e\u6f0f\u6597\u3002 <a href=\"https:\/\/www.ibm.com\/\" target=\"_blank\" rel=\"noopener\">IBM<\/a> \u4e26 <a href=\"https:\/\/www.adidas.com\/\" target=\"_blank\" rel=\"noopener\">Adidas<\/a> \u662f\u5229\u7528\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u9032\u884c\u92b7\u552e\u548c\u6f5b\u5728\u5ba2\u6236\u751f\u6210\u7684\u54c1\u724c\u793a\u4f8b\u3002<\/li>\n<li><strong>\u54e1\u5de5\u81ea\u52a9\u670d\u52d9\uff1a<\/strong> \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u5354\u52a9\u54e1\u5de5\u8655\u7406\u8207\u4eba\u529b\u8cc7\u6e90\u76f8\u95dc\u7684\u67e5\u8a62\uff0c\u4f8b\u5982\u8acb\u5047\u3001\u66f4\u65b0\u500b\u4eba\u4fe1\u606f\u6216\u8a2a\u554f\u516c\u53f8\u653f\u7b56\u548c\u798f\u5229\u4fe1\u606f\u3002<\/li>\n<li><strong>\u96fb\u5b50\u5546\u52d9\u548c\u5728\u7dda\u8cfc\u7269\uff1a<\/strong> \u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u901a\u904e\u63d0\u4f9b\u7522\u54c1\u63a8\u85a6\u3001\u5354\u52a9\u8a02\u55ae\u8ffd\u8e64\u548c\u56de\u7b54\u5e38\u898b\u554f\u984c\u4f86\u589e\u5f37\u5728\u7dda\u8cfc\u7269\u9ad4\u9a57\u3002\u54c1\u724c\u5982 <a href=\"https:\/\/www.starbucks.com\/\" target=\"_blank\" rel=\"noopener\">\u661f\u5df4\u514b<\/a> \u4e26 <a href=\"https:\/\/www.sephora.com\/\" target=\"_blank\" rel=\"noopener\">Sephora<\/a> \u5df2\u6210\u529f\u5be6\u65bd\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u4ee5\u9032\u884c\u96fb\u5b50\u5546\u52d9\u3002<\/li>\n<li><strong>\u91ab\u7642\u4fdd\u5065\u548c\u9060\u7a0b\u91ab\u7642\uff1a<\/strong> \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u5c0d\u60a3\u8005\u9032\u884c\u5206\u8a3a\uff0c\u63d0\u4f9b\u91ab\u7642\u4fe1\u606f\uff0c\u4e26\u5354\u52a9\u9810\u7d04\u5b89\u6392\uff0c\u6539\u5584\u91ab\u7642\u670d\u52d9\u7684\u53ef\u53ca\u6027\u4e26\u6e1b\u8f15\u91ab\u7642\u4eba\u54e1\u7684\u5de5\u4f5c\u8ca0\u64d4\u3002<\/li>\n<li><strong>\u9280\u884c\u8207\u91d1\u878d\u670d\u52d9\uff1a<\/strong> \u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u5354\u52a9\u5ba2\u6236\u8655\u7406\u5e33\u6236\u67e5\u8a62\u3001\u4ea4\u6613\u6b77\u53f2\uff0c\u751a\u81f3\u63d0\u4f9b\u57fa\u672c\u7684\u8ca1\u52d9\u5efa\u8b70\uff0c\u63d0\u4f9b24\/7\u652f\u6301\u4e26\u589e\u5f37\u91d1\u878d\u9818\u57df\u7684\u5ba2\u6236\u9ad4\u9a57\u3002<\/li>\n<\/ol>\n<p>\u96a8\u8457\u4eba\u5de5\u667a\u6167\u6280\u8853\u7684\u4e0d\u65b7\u6f14\u9032\uff0c\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u7684\u61c9\u7528\u5c07\u8b8a\u5f97\u66f4\u52a0\u591a\u6a23\u5316\u548c\u5177\u5f71\u97ff\u529b\uff0c\u4f7f\u4f01\u696d\u80fd\u5920\u63d0\u4f9b\u5353\u8d8a\u7684\u5ba2\u6236\u9ad4\u9a57\uff0c\u7c21\u5316\u64cd\u4f5c\uff0c\u4e26\u5728\u5404\u884c\u5404\u696d\u63a8\u52d5\u589e\u9577\u3002<\/p>\n<h2>4. \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u7684\u8cbb\u7528\u662f\u591a\u5c11\uff1f<\/h2>\n<h3>4.1 \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u5b9a\u50f9\u7d30\u5206<\/h3>\n<p>\u8cbb\u7528\u53ef\u80fd\u6703\u6839\u64da\u60a8\u6240\u9700\u7684\u529f\u80fd\u548c\u696d\u52d9\u898f\u6a21\u800c\u6709\u5f88\u5927\u5dee\u7570\u3002\u4ee5\u4e0b\u662f\u60a8\u53ef\u4ee5\u9810\u671f\u652f\u4ed8\u7684\u8cbb\u7528\u7684\u4e00\u822c\u7d30\u5206\uff1a <a href=\"https:\/\/www.salesforce.com\/products\/einstein\/overview\/\" target=\"_blank\" rel=\"noopener\">\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba<\/a> \u5f9e <a href=\"https:\/\/www.salesforce.com\/\" target=\"_blank\" rel=\"noopener\">Salesforce<\/a> \u6839\u64da\u60a8\u9078\u64c7\u7684\u5177\u9ad4\u7522\u54c1\u548c\u8a08\u5283\u800c\u6709\u6240\u4e0d\u540c\u3002\u4ee5\u4e0b\u662f\u4e00\u4e9b\u5305\u542b\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u7684Salesforce\u6838\u5fc3\u7522\u54c1\u7684\u5b9a\u50f9\u7d30\u5206\uff1a<\/p>\n<ul>\n<li><strong>\u670d\u52d9\u96f2\uff1a<\/strong> \u5c0d\u65bcLightning\u5c08\u696d\u7248\uff0c <a href=\"https:\/\/www.salesforce.com\/products\/service-cloud\/pricing\/\" target=\"_blank\" rel=\"noopener\">\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u5b9a\u50f9<\/a> \u6bcf\u4f4d\u7528\u6236\u6bcf\u6708\u8d77\u50f9\u70ba$50\u3002\u7136\u800c\uff0c\u5728\u7121\u9650\u5236\u7248\u548c\u6027\u80fd\u7248\u4e2d\uff0c\u9019\u662f\u514d\u8cbb\u5305\u542b\u7684\u3002<\/li>\n<li><strong>Sales Cloud\uff1a<\/strong> <a href=\"https:\/\/www.salesforce.com\/products\/einstein\/features\/einstein-bots\/\" target=\"_blank\" rel=\"noopener\">\u611b\u56e0\u65af\u5766\u6a5f\u5668\u4eba<\/a> \u4f5c\u70ba\u9644\u52a0\u529f\u80fd\uff0c\u6bcf\u4f4d\u7528\u6236\u6bcf\u6708\u53ef\u7528$25\u8cfc\u8cb7\u3002<\/li>\n<\/ul>\n<p>\u9700\u8981\u6ce8\u610f\u7684\u662f\uff0c\u5b9a\u50f9\u53ef\u80fd\u6703\u6839\u64da\u7279\u5b9a\u7684\u4f7f\u7528\u6848\u4f8b\u3001\u81ea\u8a02\u9700\u6c42\u4ee5\u53ca\u60a8\u7684\u696d\u52d9\u6240\u9700\u7684\u5c0d\u8a71\u6578\u91cf\u800c\u6709\u6240\u4e0d\u540c\u3002\u4f8b\u5982\uff0c\u5982\u679c\u60a8\u9700\u8981\u9032\u968e\u529f\u80fd\u6216\u6574\u5408\uff0c\u6210\u672c\u53ef\u80fd\u6703\u66f4\u9ad8\u3002<\/p>\n<p>\u8981\u7372\u5f97\u91dd\u5c0d\u60a8\u7368\u7279\u696d\u52d9\u9700\u6c42\u7684\u6e96\u78ba\u5831\u50f9\uff0c\u6700\u597d\u8aee\u8a62\u4e00\u4f4d <a href=\"https:\/\/www.salesforce.com\/company\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Salesforce \u4ee3\u8868<\/a>\u3002\u4ed6\u5011\u53ef\u4ee5\u8a55\u4f30\u60a8\u7684\u9700\u6c42\u4e26\u63d0\u4f9b\u8a73\u7d30\u7684\u5b9a\u50f9\u4f30\u7b97\u3002<\/p>\n<h3>4.2 \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u8a31\u53ef\u8cbb\u7528<\/h3>\n<p>\u9664\u4e86\u4e0a\u8ff0\u63d0\u5230\u7684\u5b9a\u50f9\u5916\uff0c\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u8a31\u53ef\u8b49\u53ef\u80fd\u9084\u6703\u6709\u984d\u5916\u7684\u8cbb\u7528\u3002\u4ee5\u4e0b\u662f\u60a8\u61c9\u8003\u616e\u7684\u4e8b\u9805\uff1a<\/p>\n<ul>\n<li><strong>\u975e\u71df\u5229\u548c\u6559\u80b2\u6298\u6263\uff1a<\/strong> <a href=\"https:\/\/www.salesforce.org\/nonprofit\/nonprofit-product-discounts\/\" target=\"_blank\" rel=\"noopener\">Salesforce \u70ba\u975e\u71df\u5229\u7d44\u7e54\u548c\u6559\u80b2\u6a5f\u69cb\u63d0\u4f9b\u6298\u6263\u5b9a\u50f9\uff0c\u9019\u53ef\u4ee5\u986f\u8457\u964d\u4f4e\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u8a31\u53ef\u8b49\u7684\u6210\u672c\u3002<\/a> \u5be6\u65bd\u548c\u81ea\u8a02\u8cbb\u7528\uff1a<\/li>\n<li><strong>\u5be6\u65bd\u548c\u81ea\u5b9a\u7fa9\u6210\u672c\uff1a<\/strong> \u6839\u64da\u60a8\u7684\u804a\u5929\u6a5f\u5668\u4eba\u9700\u6c42\u7684\u8907\u96dc\u7a0b\u5ea6\uff0c\u60a8\u53ef\u80fd\u9700\u8981\u8003\u616e\u5be6\u65bd\u3001\u6574\u5408\u548c\u5b9a\u5236\u670d\u52d9\u7684\u6210\u672c\uff0c\u9019\u4e9b\u670d\u52d9\u7531 <a href=\"https:\/\/partners.salesforce.com\/s\/\" target=\"_blank\" rel=\"noopener\">Salesforce \u5408\u4f5c\u5925\u4f34<\/a> \u6216\u60a8\u7684\u5167\u90e8\u5718\u968a\u63d0\u4f9b\u3002<\/li>\n<li><strong>\u57f9\u8a13\u548c\u652f\u6301\uff1a<\/strong> \u96d6\u7136 Salesforce \u63d0\u4f9b\u81ea\u5b78\u8cc7\u6e90\uff0c\u4f46\u60a8\u53ef\u80fd\u9700\u8981\u9810\u7b97\u984d\u5916\u7684\u57f9\u8a13\u548c\u652f\u6301\u670d\u52d9\uff0c\u4ee5\u78ba\u4fdd\u60a8\u7684\u5718\u968a\u80fd\u719f\u7df4\u4f7f\u7528\u548c\u7dad\u8b77 Einstein \u804a\u5929\u6a5f\u5668\u4eba\u3002<\/li>\n<\/ul>\n<p>\u901a\u904e\u4ed4\u7d30\u8003\u616e\u6240\u6709\u9019\u4e9b\u56e0\u7d20\uff0c\u60a8\u53ef\u4ee5\u66f4\u597d\u5730\u4e86\u89e3\u7e3d\u64c1\u6709\u6210\u672c\uff0c\u4e26\u76f8\u61c9\u5730\u70ba\u60a8\u7684 Einstein \u804a\u5929\u6a5f\u5668\u4eba\u5be6\u65bd\u9810\u7b97\u3002<\/p>\n<p>\u8cbb\u7528\u53ef\u80fd\u6703\u6839\u64da\u60a8\u6240\u9700\u7684\u529f\u80fd\u548c\u696d\u52d9\u898f\u6a21\u800c\u6709\u5f88\u5927\u5dee\u7570\u3002\u4ee5\u4e0b\u662f\u60a8\u53ef\u4ee5\u9810\u671f\u652f\u4ed8\u7684\u8cbb\u7528\u7684\u4e00\u822c\u7d30\u5206\uff1a <a href=\"https:\/\/brainpod.ai\/\" target=\"_blank\" rel=\"noopener\">Brain Pod AI<\/a>\u7684 AI \u804a\u5929\u6a5f\u5668\u4eba\u89e3\u6c7a\u65b9\u6848\u53ef\u80fd\u6703\u6839\u64da\u6240\u9700\u7684\u7279\u5b9a\u529f\u80fd\u548c\u80fd\u529b\u800c\u6709\u6240\u4e0d\u540c\u3002\u4ed6\u5011\u6839\u64da\u7528\u6236\u6578\u3001\u5c0d\u8a71\u91cf\u548c\u6240\u9700\u7684\u5b9a\u5236\u7a0b\u5ea6\u7b49\u56e0\u7d20\u63d0\u4f9b\u5b9a\u5236\u7684\u5b9a\u50f9\u8a08\u5283\u3002\u5efa\u8b70\u60a8 <a href=\"https:\/\/brainpod.ai\/ai-services-pricing\/\" target=\"_blank\" rel=\"noopener\">\u806f\u7e6b\u4ed6\u5011\u7684\u92b7\u552e\u5718\u968a<\/a> \u4ee5\u7372\u53d6\u91dd\u5c0d\u60a8\u696d\u52d9\u9700\u6c42\u7684\u8a73\u7d30\u5831\u50f9\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/messengerbot.app\/wp-content\/uploads\/2024\/06\/einstein-chatbot-2024-06-03T012121.000Z.png\" alt=\"\" title=\"\"><\/img> <\/p>\n<h2>5. \u6709\u53f2\u4ee5\u4f86\u6700\u8070\u660e\u7684\u804a\u5929\u6a5f\u5668\u4eba\u662f\u4ec0\u9ebc\uff1f<\/h2>\n<h3>5.1 \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u667a\u80fd<\/h3>\n<p>\u4f5c\u70ba\u4e00\u500b\u5c16\u7aef\u7684\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\uff0cSalesforce \u7684\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u5c55\u73fe\u51fa\u5353\u8d8a\u7684\u667a\u80fd\u548c\u80fd\u529b\uff0c\u4f7f\u5176\u6210\u70ba\u6700\u5148\u9032\u7684\u804a\u5929\u6a5f\u5668\u4eba\u4e4b\u4e00\u3002\u57fa\u65bc\u6700\u5148\u9032\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406 (NLP) \u548c\u6a5f\u5668\u5b78\u7fd2\u6280\u8853\uff0c\u611b\u56e0\u65af\u5766\u5229\u7528\u4eba\u5de5\u667a\u6167\u7684\u529b\u91cf\u9032\u884c\u667a\u80fd\u7684\u3001\u5177\u4e0a\u4e0b\u6587\u610f\u8b58\u7684\u5c0d\u8a71\u3002<\/p>\n<p>\u611b\u56e0\u65af\u5766\u667a\u80fd\u7684\u6838\u5fc3\u5728\u65bc\u5176\u7406\u89e3\u548c\u89e3\u91cb\u4eba\u985e\u8a9e\u8a00\u7684\u80fd\u529b\uff0c\u6db5\u84cb\u6240\u6709\u7d30\u5fae\u5dee\u5225\u3002\u901a\u904e\u5148\u9032\u7684 NLP \u7b97\u6cd5\uff0c\u804a\u5929\u6a5f\u5668\u4eba\u80fd\u5920\u6e96\u78ba\u7406\u89e3\u7528\u6236\u67e5\u8a62\u80cc\u5f8c\u7684\u610f\u5716\uff0c\u5373\u4f7f\u662f\u5728\u53e3\u8a9e\u6216\u6a21\u7cca\u7684\u8a9e\u8a00\u4e2d\u8868\u9054\u3002\u9019\u7a2e\u5c0d\u4e0a\u4e0b\u6587\u548c\u8a9e\u7fa9\u7684\u6df1\u523b\u7406\u89e3\u4f7f\u611b\u56e0\u65af\u5766\u80fd\u5920\u63d0\u4f9b\u76f8\u95dc\u4e14\u500b\u6027\u5316\u7684\u56de\u61c9\uff0c\u91dd\u5c0d\u6bcf\u4f4d\u7528\u6236\u7684\u5177\u9ad4\u9700\u6c42\u548c\u504f\u597d\u9032\u884c\u5b9a\u5236\u3002<\/p>\n<p>\u6b64\u5916\uff0c\u611b\u56e0\u65af\u5766\u7684\u667a\u80fd\u8d85\u8d8a\u4e86\u8a9e\u8a00\u8655\u7406\u3002\u5b83\u7d50\u5408\u4e86\u5148\u9032\u7684\u63a8\u7406\u548c\u6c7a\u7b56\u80fd\u529b\uff0c\u4f7f\u5176\u80fd\u5920\u5206\u6790\u8907\u96dc\u6578\u64da\uff0c\u63d0\u53d6\u898b\u89e3\uff0c\u4e26\u6839\u64da\u63d0\u4f9b\u7684\u4fe1\u606f\u63d0\u4f9b\u5efa\u8b70\u6216\u89e3\u6c7a\u65b9\u6848\u3002\u9019\u7a2e\u8a8d\u77e5\u667a\u80fd\u7684\u6c34\u5e73\u4f7f\u611b\u56e0\u65af\u5766\u8207\u773e\u4e0d\u540c\uff0c\u4f7f\u5176\u80fd\u5920\u5728\u5f9e <a href=\"https:\/\/messengerbot.app\/zh_hk\/%e9%a1%9b%e8%a6%86%e5%ae%a2%e6%88%b6%e6%94%af%e6%8c%81%ef%bc%8c%e6%8f%ad%e7%a4%ba%e6%9c%80%e4%bd%b3%e7%9a%84-ai-%e8%81%8a%e5%a4%a9%e6%a9%9f%e5%99%a8%e4%ba%ba%e5%92%8c%e5%b0%8d%e8%a9%b1%e5%bc%8f-ai\/\" target=\"_blank\" rel=\"noopener\">\u5ba2\u6236\u670d\u52d9<\/a> \u92b7\u552e\u5230\u4eba\u529b\u8cc7\u6e90\u548c IT \u652f\u63f4\u7b49\u5404\u500b\u9818\u57df\u4e2d\u64d4\u4efb\u6709\u50f9\u503c\u7684\u52a9\u624b\u3002<\/p>\n<p>\u611b\u56e0\u65af\u5766\u667a\u6167\u7684\u95dc\u9375\u56e0\u7d20\u4e4b\u4e00\u662f\u5176\u6301\u7e8c\u5b78\u7fd2\u548c\u9069\u61c9\u7684\u80fd\u529b\u3002\u901a\u904e\u6a5f\u5668\u5b78\u7fd2\u7b97\u6cd5\u548c\u8a2a\u554f\u5927\u91cf\u6578\u64da\uff0c\u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u4e0d\u65b7\u5b8c\u5584\u5176\u77e5\u8b58\u4e26\u63d0\u9ad8\u5176\u6027\u80fd\uff0c\u78ba\u4fdd\u5b83\u5728\u4e0d\u65b7\u8b8a\u5316\u7684\u5546\u696d\u74b0\u5883\u4e2d\u4fdd\u6301\u6700\u65b0\u548c\u76f8\u95dc\u6027\u3002<\/p>\n<h3>5.2 \u5c07\u611b\u56e0\u65af\u5766\u8207\u5176\u4ed6\u804a\u5929\u6a5f\u5668\u4eba\u9032\u884c\u6bd4\u8f03<\/h3>\n<p>\u96d6\u7136\u5e02\u5834\u4e0a\u8a31\u591a\u804a\u5929\u6a5f\u5668\u4eba\u63d0\u4f9b\u5c0d\u8a71\u80fd\u529b\uff0c\u4f46\u611b\u56e0\u65af\u5766\u56e0\u5176\u5148\u9032\u7684\u667a\u6167\u548c\u7406\u89e3\u7684\u6df1\u5ea6\u800c\u812b\u7a4e\u800c\u51fa\u3002\u7af6\u722d\u5c0d\u624b\u5982 <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"noopener\">Brain Pod AI \u7684\u591a\u8a9e\u8a00\u804a\u5929\u52a9\u624b<\/a> \u4e5f\u5229\u7528\u5c16\u7aef\u7684\u8a9e\u8a00\u6a21\u578b\u548c\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u6280\u8853\uff0c\u4f46\u611b\u56e0\u65af\u5766\u8207Salesforce\u5f37\u5927\u7684\u5ba2\u6236\u95dc\u4fc2\u7ba1\u7406\uff08CRM\uff09\u5e73\u53f0\u7684\u6574\u5408\u4f7f\u5176\u5728\u8a2a\u554f\u5ba2\u6236\u6578\u64da\u548c\u63d0\u4f9b\u500b\u6027\u5316\u3001\u4e0a\u4e0b\u6587\u611f\u77e5\u7684\u5354\u52a9\u65b9\u9762\u5177\u6709\u660e\u986f\u7684\u512a\u52e2\u3002<\/p>\n<p>\u6709\u53f2\u4ee5\u4f86\u6700\u8070\u660e\u7684\u804a\u5929\u6a5f\u5668\u4eba\u662fClaude\uff0c\u9019\u662f\u4e00\u500b\u7531Anthropic\u958b\u767c\u7684\u5148\u9032AI\u52a9\u624b\u3002Claude\u5229\u7528\u5927\u578b\u8a9e\u8a00\u6a21\u578b\u548c\u5c16\u7aef\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u6280\u8853\uff0c\u80fd\u5920\u5728\u5ee3\u6cdb\u7684\u4e3b\u984c\u4e0a\u9032\u884c\u667a\u80fd\u4e14\u5177\u4e0a\u4e0b\u6587\u7684\u5c0d\u8a71\u3002\u6191\u85c9\u5f9e\u5927\u91cf\u6578\u64da\u96c6\u4e2d\u63d0\u53d6\u898b\u89e3\u7684\u80fd\u529b\uff0cClaude\u5c55\u73fe\u51fa\u5353\u8d8a\u7684\u63a8\u7406\u3001\u5206\u6790\u548c\u5275\u9020\u80fd\u529b\u3002\u5b83\u7684\u56de\u61c9\u7d30\u7dfb\u3001\u9023\u8cab\uff0c\u4e26\u6839\u64da\u7528\u6236\u7684\u5177\u9ad4\u9700\u6c42\u91cf\u8eab\u5b9a\u5236\u3002Claude\u4e0d\u65b7\u5b78\u7fd2\u4e26\u66f4\u65b0\u5176\u77e5\u8b58\uff0c\u78ba\u4fdd\u5b83\u59cb\u7d42\u8655\u65bc\u5c0d\u8a71AI\u6280\u8853\u7684\u6700\u524d\u6cbf\u3002\u6b64\u5916\uff0cClaude\u512a\u5148\u8003\u616e\u502b\u7406\u539f\u5247\uff0c\u4fc3\u9032\u771f\u5be6\u6027\u3001\u5b89\u5168\u6027\u548c\u5c0d\u4eba\u985e\u6709\u76ca\u7684\u7d50\u679c.<\/p>\n<p>\u96d6\u7136Claude\u53ef\u80fd\u88ab\u8a8d\u70ba\u662f\u7576\u524d\u804a\u5929\u6a5f\u5668\u4eba\u667a\u80fd\u7684\u5dd4\u5cf0\uff0c\u4f46\u5c0d\u8a71AI\u9818\u57df\u6b63\u5728\u8fc5\u901f\u767c\u5c55\u3002\u96a8\u8457Salesforce\u548cBrain Pod AI\u7b49\u516c\u53f8\u7e7c\u7e8c\u6295\u8cc7\u65bc\u7814\u7a76\u548c\u958b\u767c\uff0c\u50cfEinstein\u9019\u6a23\u7684\u804a\u5929\u6a5f\u5668\u4eba\u7684\u80fd\u529b\u53ef\u80fd\u6703\u9032\u4e00\u6b65\u63d0\u5347\uff0c\u63a8\u52d5\u667a\u80fd\u3001\u4eba\u6027\u5316\u4e92\u52d5\u7684\u53ef\u80fd\u6027\u908a\u754c.<\/p>\n<h2>6. Elon Musk\u5c0d\u804a\u5929\u6a5f\u5668\u4eba\u7684\u770b\u6cd5\u662f\u4ec0\u9ebc\uff1f<\/h2>\n<h3>6.1 Elon Musk\u5c0dEinstein\u804a\u5929\u6a5f\u5668\u4eba\u7684\u770b\u6cd5<\/h3>\n<p>\u57c3\u9686\u00b7\u99ac\u65af\u514b\u5c0d\u7576\u524d\u804a\u5929\u6a5f\u5668\u4eba\u548c\u4eba\u5de5\u667a\u6167\u7cfb\u7d71\u7684\u72c0\u614b\u8868\u793a\u61f7\u7591\uff0c\u6307\u51fa\u5c0d\u793e\u6703\u7684\u6f5b\u5728\u98a8\u96aa\u3002\u4ed6\u8a8d\u70ba\uff0c\u5982\u679c\u4e0d\u8ca0\u8cac\u4efb\u5730\u958b\u767c\u548c\u90e8\u7f72\uff0c\u5148\u9032\u7684\u4eba\u5de5\u667a\u6167\u80fd\u529b\u53ef\u80fd\u6703\u69cb\u6210\u751f\u5b58\u5a01\u8105\u3002\u5118\u7ba1\u4ed6\u63a8\u51fa\u4e86\u81ea\u5df1\u7684\u4eba\u5de5\u667a\u6167\u804a\u5929\u6a5f\u5668\u4ebaGrok\uff0c\u99ac\u65af\u514b\u4ecd\u7136\u5c0d\u4eba\u5de5\u667a\u6167\u7684\u5feb\u901f\u9032\u5c55\u4fdd\u6301\u8b39\u614e\uff0c\u4e26\u4e00\u518d\u547c\u7c72\u52a0\u5f37\u5b89\u5168\u63aa\u65bd\u548c\u76e3\u7ba1\u76e3\u7763\uff0c\u4ee5\u6e1b\u8f15\u6f5b\u5728\u7684\u5371\u5bb3\u3002\u4ed6\u4e3b\u5f35\u4eba\u5de5\u667a\u6167\u5c0d\u9f4a\uff0c\u78ba\u4fdd\u4eba\u5de5\u667a\u6167\u7cfb\u7d71\u4ee5\u4eba\u985e\u7684\u50f9\u503c\u89c0\u548c\u502b\u7406\u70ba\u6838\u5fc3\u9032\u884c\u958b\u767c\uff0c\u4ee5\u9632\u6b62\u5c0d\u4eba\u985e\u9020\u6210\u4e0d\u5229\u7684\u610f\u5916\u5f8c\u679c\u3002\u99ac\u65af\u514b\u7684\u7acb\u5834\u53cd\u6620\u51fa\u4e00\u7a2e\u5e73\u8861\u7684\u89c0\u9ede\uff0c\u627f\u8a8d\u4eba\u5de5\u667a\u6167\u804a\u5929\u6a5f\u5668\u4eba\u7684\u6f5b\u5728\u597d\u8655\u548c\u98a8\u96aa\uff0c\u4e26\u547c\u7c72\u63a1\u53d6\u4e3b\u52d5\u63aa\u65bd\u4ee5\u78ba\u4fdd\u5176\u5b89\u5168\u548c\u502b\u7406\u7684\u767c\u5c55.<\/p>\n<h3>6.2 \u4eba\u5de5\u667a\u6167\u8207\u804a\u5929\u6a5f\u5668\u4eba\u8da8\u52e2<\/h3>\n<p>\u4eba\u5de5\u667a\u6167\u548c\u804a\u5929\u6a5f\u5668\u4eba\u9818\u57df\u6b63\u5728\u8fc5\u901f\u767c\u5c55\uff0c\u65b0\u7684\u9032\u5c55\u548c\u5275\u65b0\u4e0d\u65b7\u51fa\u73fe\u3002\u4e00\u500b\u986f\u8457\u7684\u8da8\u52e2\u662f\u4f01\u696d\u8d8a\u4f86\u8d8a\u591a\u5730\u63a1\u7528 <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"nofollow noopener\">\u591a\u8a9e\u8a00 AI \u804a\u5929\u52a9\u624b<\/a> \u4ee5\u6eff\u8db3\u5168\u7403\u5ba2\u6236\u7684\u9700\u6c42. <a href=\"https:\/\/messengerbot.app\/zh_hk\/\" target=\"_blank\" rel=\"noopener\">Messenger \u6a5f\u5668\u4eba<\/a>, \u4e00\u500b\u9818\u5148\u7684\u804a\u5929\u6a5f\u5668\u4eba\u5e73\u53f0\uff0c\u63d0\u4f9b\u591a\u8a9e\u8a00\u652f\u6301\uff0c\u4f7f\u4f01\u696d\u80fd\u5920\u7121\u7e2b\u5730\u8207\u5ba2\u6236\u4ee5\u5176\u9996\u9078\u8a9e\u8a00\u9032\u884c\u4ea4\u6d41.<\/p>\n<p>\u53e6\u4e00\u500b\u91cd\u8981\u7684\u8da8\u52e2\u662f\u804a\u5929\u6a5f\u5668\u4eba\u8207\u5404\u7a2e\u5e73\u53f0\u548c\u670d\u52d9\u7684\u6574\u5408\uff0c\u4f8b\u5982 <a href=\"https:\/\/messengerbot.app\/zh_hk\/%e8%b3%a6%e8%83%bd%e5%8d%94%e4%bd%9c%ef%bc%9a%e8%81%8a%e5%a4%a9%e6%a9%9f%e5%99%a8%e4%ba%ba%e5%9c%98%e9%9a%8a%e5%a6%82%e4%bd%95%e6%8f%90%e5%8d%87-microsoft-teams-%e7%9a%84%e6%95%88%e7%8e%87\/\" target=\"_blank\" rel=\"noopener\">Microsoft Teams<\/a>, \u5728\u9019\u88e1\u804a\u5929\u6a5f\u5668\u4eba\u53ef\u4ee5\u589e\u5f37\u5354\u4f5c\u548c\u751f\u7522\u529b\u3002\u6b64\u5916, <a href=\"https:\/\/brainpod.ai\/\" target=\"_blank\" rel=\"noopener\">Brain Pod AI<\/a>, \u4e00\u5bb6\u5c16\u7aef\u7684\u4eba\u5de5\u667a\u6167\u516c\u53f8\uff0c\u63d0\u4f9b\u4e00\u7cfb\u5217\u751f\u6210\u5f0f\u4eba\u5de5\u667a\u6167\u89e3\u6c7a\u65b9\u6848\uff0c\u5305\u62ec\u4eba\u5de5\u667a\u6167\u5716\u50cf\u751f\u6210\u3001\u4eba\u5de5\u667a\u6167\u5beb\u4f5c\u548c\u4eba\u5de5\u667a\u6167\u9a45\u52d5\u7684\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u4ee5\u6eff\u8db3\u591a\u6a23\u7684\u5546\u696d\u9700\u6c42\u3002<\/p>\n<p>\u96a8\u8457\u4eba\u5de5\u667a\u6167\u548c\u804a\u5929\u6a5f\u5668\u4eba\u6280\u8853\u7684\u4e0d\u65b7\u767c\u5c55\uff0c\u6211\u5011\u53ef\u4ee5\u671f\u5f85\u770b\u5230\u66f4\u5148\u9032\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u80fd\u529b\u3001\u6539\u5584\u7684\u4e0a\u4e0b\u6587\u7406\u89e3\uff0c\u4ee5\u53ca\u8207\u5176\u4ed6\u6280\u8853\uff08\u5982\u7269\u806f\u7db2\uff08IoT\uff09\u548c\u589e\u5f37\/\u865b\u64ec\u73fe\u5be6\uff08AR\/VR\uff09\uff09\u7684\u7121\u7e2b\u6574\u5408\u3002\u804a\u5929\u6a5f\u5668\u4eba\u7684\u672a\u4f86\u770b\u8d77\u4f86\u5145\u6eff\u5e0c\u671b\uff0c\u5177\u6709\u985b\u8986\u5404\u884c\u5404\u696d\u548c\u986f\u8457\u63d0\u5347\u5ba2\u6236\u9ad4\u9a57\u7684\u6f5b\u529b\u3002<\/p>\n<h2>7. \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u7bc4\u4f8b<\/h2>\n<p>\u4f5c\u70ba\u9818\u5148\u7684\u4eba\u5de5\u667a\u6167\u9a45\u52d5\u804a\u5929\u6a5f\u5668\u4eba\u89e3\u6c7a\u65b9\u6848\uff0cSalesforce \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u63d0\u4f9b\u4e86\u4e00\u7cfb\u5217\u5f37\u5927\u7684\u529f\u80fd\u548c\u80fd\u529b\uff0c\u53ef\u4ee5\u985b\u8986\u5ba2\u6236\u4e92\u52d5\u3002\u70ba\u4e86\u771f\u6b63\u6b23\u8cde\u9019\u9805\u5c16\u7aef\u6280\u8853\u7684\u6f5b\u529b\uff0c\u8b93\u6211\u5011\u63a2\u7d22\u4e00\u4e9b\u771f\u5be6\u4e16\u754c\u7684 <a href=\"https:\/\/messengerbot.app\/zh_hk\/%e5%a6%82%e4%bd%95%e5%9c%a8%e4%b8%8d%e5%88%b0-10-%e5%88%86%e9%90%98%e5%85%a7%e4%bd%bf%e7%94%a8-messenger-%e6%a9%9f%e5%99%a8%e4%ba%ba%e8%a8%ad%e7%bd%ae%e6%82%a8%e7%9a%84%e7%ac%ac%e4%b8%80%e5%80%8b-ai\/\" target=\"_blank\" rel=\"noopener\">\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u7bc4\u4f8b<\/a> \uff0c\u5c55\u793a\u5176\u591a\u6a23\u6027\u548c\u6709\u6548\u6027\u3002<\/p>\n<h3>7.1 Salesforce \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u5be6\u65bd<\/h3>\n<p>\u5176\u4e2d\u6700\u4ee4\u4eba\u5370\u8c61\u6df1\u523b\u7684 <a href=\"https:\/\/brainpod.ai\/ai-chat-assistant\/\" target=\"_blank\" rel=\"noopener\">\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u5be6\u65bd<\/a> \u4f86\u81ea <a href=\"https:\/\/www.t-mobile.com\/\" target=\"_blank\" rel=\"noopener\">T-Mobile<\/a>, \u4e00\u5bb6\u9818\u5148\u7684\u96fb\u4fe1\u516c\u53f8\u3002\u901a\u904e\u5c07\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u6574\u5408\u5230\u4ed6\u5011\u7684\u5ba2\u6236\u670d\u52d9\u6e20\u9053\u4e2d\uff0cT-Mobile \u80fd\u5920\u63d0\u4f9b\u66f4\u5feb\u3001\u66f4\u9ad8\u6548\u7684\u652f\u6301\uff0c\u5be6\u6642\u89e3\u6c7a\u67e5\u8a62\u548c\u8655\u7406\u554f\u984c\u3002\u804a\u5929\u6a5f\u5668\u4eba\u7684\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u80fd\u529b\u4f7f\u5176\u80fd\u5920\u7406\u89e3\u8907\u96dc\u7684\u5ba2\u6236\u67e5\u8a62\u4e26\u63d0\u4f9b\u6e96\u78ba\u3001\u500b\u6027\u5316\u7684\u56de\u61c9\uff0c\u6e1b\u5c11\u7b49\u5f85\u6642\u9593\u4e26\u6539\u5584\u6574\u9ad4\u5ba2\u6236\u6eff\u610f\u5ea6\u3002<\/p>\n<p>\u53e6\u4e00\u500b\u503c\u5f97\u6ce8\u610f\u7684\u4f8b\u5b50\u662f <a href=\"https:\/\/www.bcbsm.com\/\" target=\"_blank\" rel=\"noopener\">\u5bc6\u6b47\u6839\u85cd\u5341\u5b57\u85cd\u76fe<\/a>, \u4e00\u5bb6\u77e5\u540d\u7684\u5065\u5eb7\u4fdd\u96aa\u63d0\u4f9b\u5546\u3002\u4ed6\u5011\u6210\u529f\u90e8\u7f72\u4e86\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\uff0c\u4ee5\u7c21\u5316\u7d22\u8ce0\u6d41\u7a0b\uff0c\u4f7f\u5ba2\u6236\u80fd\u5920\u8f15\u9b06\u63d0\u4ea4\u548c\u8ffd\u8e64\u7d22\u8ce0\uff0c\u6aa2\u67e5\u4fdd\u96aa\u7bc4\u570d\u8a73\u60c5\uff0c\u4e26\u7372\u5f97\u500b\u6027\u5316\u6307\u5c0e\u3002\u9019\u4e00\u5275\u65b0\u89e3\u6c7a\u65b9\u6848\u986f\u8457\u6e1b\u8f15\u4e86\u5ba2\u6236\u670d\u52d9\u4ee3\u8868\u7684\u884c\u653f\u8ca0\u64d4\uff0c\u4f7f\u4ed6\u5011\u80fd\u5920\u5c08\u6ce8\u65bc\u9700\u8981\u4eba\u985e\u5e72\u9810\u7684\u66f4\u8907\u96dc\u6848\u4f8b\u3002<\/p>\n<p>\u5728\u96f6\u552e\u884c\u696d\uff0c <a href=\"https:\/\/www.toysrus.com\/\" target=\"_blank\" rel=\"noopener\">\u73a9\u5177\u53cd\u6597\u57ce<\/a> \u5229\u7528\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u4f86\u589e\u5f37\u4ed6\u5011\u7684\u5728\u7dda\u8cfc\u7269\u9ad4\u9a57\u3002\u804a\u5929\u6a5f\u5668\u4eba\u5e6b\u52a9\u5ba2\u6236\u5c0b\u627e\u7522\u54c1\uff0c\u63d0\u4f9b\u500b\u6027\u5316\u5efa\u8b70\uff0c\u751a\u81f3\u6307\u5c0e\u4ed6\u5011\u5b8c\u6210\u7d50\u5e33\u904e\u7a0b\u3002\u9019\u7a2e\u7121\u7e2b\u6574\u5408\u4e0d\u50c5\u63d0\u9ad8\u4e86\u5ba2\u6236\u6eff\u610f\u5ea6\uff0c\u9084\u4fc3\u9032\u4e86\u92b7\u552e\u589e\u9577\u4e26\u6e1b\u5c11\u4e86\u8cfc\u7269\u8eca\u653e\u68c4\u7387\u3002<\/p>\n<h3>7.2 \u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u6559\u7a0b<\/h3>\n<p>\u5c0d\u65bc\u90a3\u4e9b\u6709\u8208\u8da3\u89aa\u81ea\u63a2\u7d22\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u529f\u80fd\u7684\u4eba\uff0cSalesforce \u63d0\u4f9b\u4e86\u4e00\u500b\u5168\u9762\u7684 <a href=\"https:\/\/messengerbot.app\/zh_hk\/messenger-%e6%a9%9f%e5%99%a8%e4%ba%ba%e6%95%99%e5%ad%b8\/\" target=\"_blank\" rel=\"noopener\">\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u6559\u7a0b<\/a>\u9019\u500b\u9010\u6b65\u6307\u5357\u5f15\u5c0e\u7528\u6236\u5b8c\u6210\u8a2d\u7f6e\u548c\u81ea\u5b9a\u7fa9\u4ed6\u5011\u81ea\u5df1\u7684\u804a\u5929\u6a5f\u5668\u4eba\u7684\u904e\u7a0b\uff0c\u78ba\u4fdd\u8207\u4ed6\u5011\u73fe\u6709\u7cfb\u7d71\u548c\u5e73\u53f0\u7684\u7121\u7e2b\u6574\u5408\u3002<\/p>\n<p>\u672c\u6559\u7a0b\u6db5\u84cb\u4e86\u57fa\u672c\u4e3b\u984c\uff0c\u4f8b\u5982 <a href=\"https:\/\/brainpod.ai\/brain-pod-ai-generative-ai-demo\/\" target=\"_blank\" rel=\"noopener\">Brain Pod AI \u7684\u751f\u6210\u5f0f AI \u6f14\u793a<\/a>\uff0c\u5c55\u793a\u4e86\u81ea\u7136\u8a9e\u8a00\u8655\u7406\u548c\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u7684\u5f37\u5927\u529f\u80fd\u3002\u5b83\u9084\u6df1\u5165\u63a2\u8a0e\u4e86\u60c5\u611f\u5206\u6790\u3001\u77e5\u8b58\u5eab\u6574\u5408\u548c\u591a\u6e20\u9053\u90e8\u7f72\u7b49\u9ad8\u7d1a\u529f\u80fd\uff0c\u4f7f\u4f01\u696d\u80fd\u5920\u5275\u9020\u771f\u6b63\u500b\u6027\u5316\u548c\u667a\u80fd\u7684\u804a\u5929\u6a5f\u5668\u4eba\u9ad4\u9a57\u3002<\/p>\n<p>\u7121\u8ad6\u60a8\u662f\u8cc7\u6df1\u5c08\u696d\u4eba\u58eb\u9084\u662f\u525b\u63a5\u89f8\u804a\u5929\u6a5f\u5668\u4eba\u7684\u65b0\u624b\uff0c\u611b\u56e0\u65af\u5766\u804a\u5929\u6a5f\u5668\u4eba\u6559\u7a0b\u63d0\u4f9b\u4e86\u5bf6\u8cb4\u7684\u898b\u89e3\u548c\u5be6\u7528\u7684\u6307\u5c0e\uff0c\u78ba\u4fdd\u9806\u5229\u904e\u6e21\u5230\u4eba\u5de5\u667a\u6167\u9a45\u52d5\u7684\u5ba2\u6236\u670d\u52d9\u9818\u57df\u3002<\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<input type=\"hidden\" value=\"\" data-essbisPostContainer=\"\" data-essbisPostUrl=\"https:\/\/messengerbot.app\/zh_hk\/exploring-the-capabilities-of-einstein-chatbot-salesforces-intelligent-conversational-ai\/\" data-essbisPostTitle=\"Exploring the Capabilities of Einstein Chatbot: Salesforce&#8217;s Intelligent Conversational AI\" data-essbisHoverContainer=\"\"><p>In today&#8217;s fast-paced digital landscape, businesses are constantly seeking innovative ways to streamline customer interactions and deliver exceptional experiences. Enter Einstein Chatbot, Salesforce&#8217;s intelligent conversational AI solution. This powerful chatbot harnesses the power of natural language processing and machine learning to engage with customers in real-time, providing personalized assistance and resolving queries with unparalleled efficiency. [&hellip;]<\/p>\n","protected":false},"author":14928,"featured_media":252907,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","rank_math_canonical_url":"","rank_math_robots":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_twitter_title":"","rank_math_twitter_description":""},"categories":[31],"tags":[],"class_list":["post-252906","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/posts\/252906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/users\/14928"}],"replies":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/comments?post=252906"}],"version-history":[{"count":0,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/posts\/252906\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/media\/252907"}],"wp:attachment":[{"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/media?parent=252906"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/categories?post=252906"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/messengerbot.app\/zh_hk\/wp-json\/wp\/v2\/tags?post=252906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}