Messenger Bot – Messenger Broadcasting – SMS Broadcasting – Broadcasting Part 1

Broadcasting

The Broadcasting feature allows you to send messages in bulk and helps you broadcast via SMS and emails. You can create subscribers’ campaigns and compile a list. Broadcasting helps you send promotional messages to the targeted audience. You can send emails and SMS to the people using different platforms like Twilio discussed in the Twilio SMS campaign demo section et SMTP API, Mandrill API, in the respective sections.

 

Pour voir cette section, naviguez vers Broadcasting dans le menu de navigation located at the left below the Automatisations section. Cliquez sur Broadcasting and click any under it. A screen containing the following 4 sections will appear:

A screen containing the following four sections will appear:

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 1

Messenger broadcasting

Messenger broadcasting is used to send promo messages et target the real audience for you. This section has Subscriber broadcast et OTN subscriber broadcast options. The details of this first option are given below:

Subscriber broadcast

To access the Subscriber broadcast, select the Liste de campagnes option in the Subscriber broadcast section of Messenger broadcasting.

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 2

Subscriber broadcast screen consists of a list of page numbers, you can search for a specific page en utilisant le barre de recherche. You can adjust the number of templates à être affichés par page. Vous pouvez également les organiser soit en ordre croissant ou décroissant en sélectionnant le flèches from the header. You can choose the date range for the narrowed search. You can also sort them out based on their statut.

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 3

Pour effectuer différentes actions sur les modèles, sélectionnez Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 4 l'option contre le modèle sur lequel vous souhaitez effectuer des actions. Voici les actions qui peuvent être effectuées :

  • View the campaign report en sélectionnant Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 5.
  • Edit the campaign.
  • Pause the campaign en sélectionnant le Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 6.
  • Delete the campaign.
Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 7
Create campaign

You can create a new subscriber broadcast campaign by following the steps given below:

  1. Sélectionnez Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 8 from the top of subscriber broadcast campaign.
  2. Un add subscriber broadcast un écran apparaîtra.
  3. Provide the following campaign details:
    1. Campaign name
    2. Select the page for which you want to create the campaign
    3. Select a broadcast type: It can either be non-promo or 24-hour promo
    4. Select a message tag from the dropdown menu.
    5. Choose the targeting options for better reach to your post, based on your gender, time zone, and locale selection.
    6. Choose message templates and sending time.

You can also see the subscriber numbers displaying on the right side of your screen in the Résumé section.

Once you have provided all information, select Create campaign.

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 9
Remarque :  

·       Use broadcasting with message tag carefully.

·       The message must not contain any advertisement or promotional material.

·        Use an appropriate tag that`s is applicable for sending a message to targeted people.

·       Using a message tag without proper reason may result in block your page`s messaging option by Facebook.

 

Once you have created a campaign, it will be executed from your Facebook page account and will broadcast to multiple targeted audiences.

SMS Broadcasting

SMS broadcasting is used for sending SMS in bulk, helping in managing the SMS campaigns. This section consists of three options:

The details of these options are given below:

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 10

SMS API settings

To access the SMS API settings, select the Actions option in SMS API settings section of SMS broadcasting.

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 11

A list of gateways will appear on the SMS API screen. You can perform following actions from this view.

  • Send SMS en sélectionnant le Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 12 icon against a particular gateway.
  • View API information by selecting Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 13 icon against a particular gateway.
  • Edit the API you want to update.
  • Delete the API.
Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 14
Remarque :  
·       If you delete an API, all campaigns created with that API will also be deleted
Create API

You can also create a new API from SMS API screen. Follow the steps given below:

  1. Sélectionnez Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 15 button from the SMS API
  2. Fournissez le gateway name.
  3. Fournissez le Authentication key/ API Key.
  4. Entrez votre secret password you want to set.
  5. Enter the ID of your API.
  6. Fournissez le Sender ID.
  7. Set the statut of your API.
  8. Once you have done all these settings, click on Enregistrer.
Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 16

SMS campaign

To access the SMS campaign, select the Actions option in SMS API settings section of SMS broadcasting.

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 17

SMS campaign screen consists of a list of SMS API, you can search for a specific API by using the barre de recherche. Vous pouvez ajuster le number of APIs à être affichés par page. You can choose the date range for narrowed search. You can also sort them out based on their statut.

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 18
Pour effectuer différentes actions sur les modèles, sélectionnez Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 4 l'option contre le modèle sur lequel vous souhaitez effectuer des actions. Voici les actions qui peuvent être effectuées :

  • View the report by selecting Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 20.
  • Edit the campaign
  • Delete the campaign
Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 21
Create SMS campaign

You can create a new sms campaign by following the steps given below:

  1. Sélectionnez Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 22 option from the top of the SMS campaign screen.
  2. UN Create sms campaign screen will appear. Provide the campaign details which include:
    1. Campaign name
    2. SMS API (to be selected from dropdown)
    3. Message
  3. Provide the information of Messenger subscribers et SMS subscribers (external).
  4. You can also choose the targeting options for a better reach.
  5. You can choose a sending time.
  6. Once all information is added, select Create campaign.
Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 23

Twilio SMS campaign Demo

To start an SMS campaign, you need to get an API key for integration from Twilio. You can access Twilio from your web browser. Follow the steps given below:

  1. Open the following link in your browser: https://www.twilio.com/
  2. The Twilio login screen You need to sign up for first time login.
  3. You will also receive an authentication email. Follow the link, it will redirect to the dashboard.
  4. Now you need to reach the Réglages option from the left navigation menu.
  5. A sub menu will appear, now select API Keys A list of API Keys will appear on the screen. You need to create a new key.
  6. Sélectionnez le Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 24icon from the table header. You can provide a friendly name for your key and the type of your key.
  7. Sélectionnez Create API Key. A new API key will be generated, copy it to use.

 

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 25
  1. Allez à Messenger Bot Naviguez vers Broadcasting then go to SMS API settings. Select Actions, a screen containing a list of SMS APIs will appear.
  2. Sélectionnez Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 15 button from the top of the screen.
  3. UN New SMS API modal will appear, select the gateway, provide the API Key in the field.
  4. Fournissez le authentication token, sender ID et user name. Hit Enregistrer.
Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 27
  1. Now this SMS API, will help you make a new SMS campaign. Go to SMS campaign, then select Actions.
  2. Sélectionnez Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 22 de SMS campaign
  3. UN Create SMS campaign view will appear. Provide the campaign name et message..
  4. Now Select the SMS API from the dropdown menu which you created in Step 11.
  5. Sélectionnez le page for which you want to make this campaign. A number of subscribers will appear in the toll.
  6. You can also choose the targeting options.
  7. You can select the number for Contact field either manually or import the CSV file and add your country code.
  8. Sélectionnez un sending time, along with time zone.
  9. Sélectionnez Create campaign.

Once you have created a campaign, it will send SMS to all chosen people and broadcast the messages to them.

Messenger Bot - Messenger Broadcasting - SMS Broadcasting - Broadcasting Part 1 27

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