ManyChat vs Tidio: The Battle of the Chat Apps

Chat marketing is becoming an increasingly popular way to connect with customers and drive sales. But which chat app is the best for your business? ManyChat or Tidio?

ManyChat is a powerful chatbot builder that lets you create complex bots with ease. Plus, it integrates with Facebook Messenger, making it easy to reach your audience.

Tidio is another great chatbot builder that can also integrate with Facebook Messenger. Plus, it has an amazing user interface and responsive support team to help you 24/24!

What is the best chat app for your business? More importantly, what will give you a better conversion rate? That’s a question that many people grapple with in their marketing journey. In this post, we’ll go over the major differences between both of these apps and help you decide which one is right for your business.

What is ManyChat?

ManyChat is a chatbot platform that helps businesses communicate with their customers via chat. It allows you to create automated messages and send them out to your subscribers, as well as reply to comments and questions from people in real-time.

One of the best things about ManyChat is that it’s incredibly easy to use. You don’t need any coding skills or design experience to create and customize your chatbot.

What is Tidio?

Tidio is a live chat app that makes it easy to add real-time messaging and support functionality to any website. Tidio has widgets for all popular CMSs, so you can get set up in minutes without touching code.

With Tidio’s smart routing feature, your visitors will always be connected with the right agent or department within your company – no more “ please wait while we route your message”.

Tidio also offers real-time visitor insights so you can learn more about who visits your site and how they behave when they get there – all without leaving the chat interface.

Pros of ManyChat

ManyChat comes with several features that make it the perfect chat app for marketing.

Manychat is simple and intuitive, which makes it great for marketers who are new to using a chat service on their website. The interface looks similar to other popular social media apps like Facebook and Twitter, so it’s easy to learn.

ManyChat also offers powerful automation features that can help you save time and grow your business. You can create sequences of messages that will be automatically sent to subscribers based on their interactions with your bot. This feature is great for automating marketing tasks like welcoming new subscribers, sending follow-up messages, and sending notifications about upcoming events.

ManyChat is a great chat app for marketers who want to automate their workflows, whether you’re a beginner or an advanced marketer.

Pros of Tidio

Tidio is a good choice for small to medium businesses.

Tidio is free forever and offers unlimited chats, so there’s no need to pay anything for this service. Tidio also has a simple integration process with third-party services such as Facebook Messenger or WhatsApp that allows you to start using it immediately after signing up.

How to connect Tidio + ManyChat

These tools are both chat applications, but they work a little differently. In order to connect them, you first need to create a bot in ManyChat. Then, in Tidio, go to Settings > Integrations and click on the “Add new” button. Select ManyChat from the list of integrations and follow the instructions.

In Tidio, your chatbot will appear as a contact. Each of the conversations you have with your users via ManyChat will be visible in Tidio and vice versa.

How Tidio + ManyChat Integrations Work

Tidio and ManyChat both offer chat apps that can be installed on any website. When a visitor first visits your site and you have the chat app up, they will see an option to start chatting with you should they need help or support regarding purchasing products from your store for example.

When someone starts a chat session using either Tidio or ManyChat, there is no difference in the chat itself. However, with Tidio you can also offer live support through Facebook Messenger and WhatsApp as well as integrate those channels into your website’s messenger app so that customers do not have to leave your site to get help from a human.

ManyChat vs Tidio Features Comparison

Choosing a chat app for your business is an important decision. ManyChat and Tidio are two chat apps that make it easy for businesses to communicate with their visitors, turn them into customers, and build relationships in real-time.

While both chats offer many features, they each have unique advantages that can be better suited depending on your needs.

Let’s look at some of the key features offered by each chat app and compare them to see how they stack up.

Chatbot Elements

Chatbot elements are important because chat apps are very different in the way they function. These elements include chatbot responsiveness, chat app capabilities, and the security of the messaging platform.

– The first element is bot responsiveness. Manychat has a response time that’s close to instant, while Tidio can take up to an hour for a customer service agent from their company to respond. If you’re looking for real-time interactivity with your chat app, then Manychat is the better option.

– The second element to consider before choosing a chat app is its capabilities. While both apps offer messaging, email, and Facebook Messenger integration, only Tidio offers SMS messages, Slack messages, and Twitter DM’s. If you’re looking for an all-in-one bot that can seamlessly integrate with your existing social media accounts, Tidio is the better option.

– The third and final element to consider when picking a chat app for your company is security. Manychat offers industry-standard encryption, while Tidio has not yet implemented this feature on their platform. If you’re looking for enhanced security measures in addition to an all-in-one bot that integrates with most of your social media accounts, Manychat is the better option.

Overall, Manychat and Tidio are both great chat apps with their own unique benefits. By considering the three elements of chatbot responsiveness, capabilities, and security, you can determine which app is best suited for your company’s needs.

Mga Template

Templates are important because they allow you to create several conversations at once. You can also send pre-made messages depending on the user’s response, for example, if they click a button or type certain words, an automated reply will be sent.

It is important not only that your bot has templates but it should also offer different options within those templates as well. For example, you might want to offer different options for what they can order depending on their answer.

Chatbots are not meant to replace human interaction but rather supplement it – so having templates is important because your users will appreciate the simplicity of automated messages and respond quickly without any delay or errors since it’s done by an actual person.

ManyChat offers a wide range of templates that you can use for your bot. For example, there are templates for getting started, order forms, surveys, and more. You can also create custom templates or use the ones that come with the app.

Tidio on the other hand offers fewer options but they are still very useful. There is a template for FAQs, one for collecting data and another for sending automatic messages.

Both chat apps offer a wide range of templates that you can use to create your bot’s conversation. However, we found that ManyChat offers more options and this could be an important factor when choosing which app to use.

Optimization

Optimization is important when choosing a chat app because it can help increase your sales and conversions. ManyChat is known for its optimization features, while Tidio does not have as many options in this area. If you are looking to improve your chatbot’s performance, then ManyChat is the better option.

ManyChat’s optimization features include:

-Autoresponders: Automatically send a message to people who join your chatbot. This is a great way to welcome new users and engage them immediately.

-Growth Tools: Use tools like Facebook Ads, Google AdWords, and Twitter Cards to drive more traffic to your chatbot.

-A/B Testing: Test different versions of your chatbot to see which one performs better.

-Integrations: Integrate your chatbot with other tools you are using, like CRMs and email marketing platforms.

Tidio does not have all of these features, so if optimization is important to you, then ManyChat is the best option. However, Tidio is still a great chat app and has some great features, like the ability to send SMS messages. So if you are looking for a basic chatbot that does not require a lot of optimization, then Tidio is a good choice.

Pag-customize

Customization is key when choosing a chat app. You want to make sure that the app can be tailored to fit your needs and your brand. ManyChat and Tidio both offer a lot of customization options, but there are some differences.

ManyChat offers more customization for bots, including the ability to add custom fields and buttons. Tidio allows you to customize your chat widget but doesn’t offer as many options for bots.

Overall, both apps offer a lot of customization options, so you can make them fit your needs. But if you’re looking for more bot customization options, ManyChat is the better choice.

Ease of Use

Ease of use is often overlooked by companies when it comes to choosing a chat app. When an app is easy to use, employees are more likely to use it, which can lead to better communication and collaboration.

ManyChat and Tidio both have easy-to-use interfaces that make chatting with coworkers a breeze. However, ManyChat has a slight edge when it comes to ease of use because its interface is slightly more user-friendly. If you’re looking for a chat app that you can set up and use as soon as possible, ManyChat is the better choice.

Manychat is an easier way for businesses and marketers to communicate with their customers than Tidio. This ease of use makes ManyChat the better choice even though its features are not as advanced as those offered in Tidio.

Tidio, on the other hand, is a more advanced chat app that offers features such as live chat, sales funnels, and CRM integration.

Thus, ManyChat is a better option for beginners who are looking for a quick, easy-to-use solution to their chat needs.

Mga Integrasyon

Third-party integrations can be essential when choosing a chat app. Integrations with CRMs, live email support tools, and e-commerce platforms can help businesses grow their customer base.

ManyChat has made it easy to integrate with other apps via Zapier integration that works with over 500 apps. It also offers deep integrations with email marketing tools, CRMs, and e-commerce platforms. On the other hand, Tidio has made it easier for users to integrate third-party applications through its integration platform that is easily available within the chatbox itself. The app has a list of six pre-made templates or themes which users can use to get started with their integrations.

ManyChat offers integrations with Facebook, Zapier, and dozens of other platforms, while Tidio integrates with only a handful of services. If you rely on a particular platform or service that’s not compatible with Tidio, then ManyChat is the better option.

ManyChat and Tidio are both great chat apps with a lot of features that can benefit businesses. However, when it comes down to it, integrations are the most important factor to consider. If you need deep integrations with other apps, then ManyChat is the better choice. If you’re looking for a more user-friendly integration platform, then Tidio is the better option.

Pagbuo ng Lead

Lead generation is the process of driving targeted leads to a business website.

For example, when using Facebook Messenger chatbots for lead generation, you need to drive traffic from social media to your landing page where visitors can input their information in exchange for something valuable (e.g., ebook).

This is important because without generating leads through chat apps, companies are missing out on an opportunity to reach new customers.

Both ManyChat and Tidio offer lead generation features, but there are some key differences.

In particular, in addition to the ability to create custom forms that visitors can fill out on your website, Tidio also offers the ability to send automatic follow-up emails to leads who provide their information on your landing page.

In contrast, ManyChat does not have an email automation feature.

Additionally, Tidio offers the ability to track conversions with goals and events so that you can determine which chatbots are driving customers through your sales funnel.

To generate leads using either ManyChat or Tidio, you first need to create a form that visitors can fill out on your website.

In ManyChat, you can create custom forms by embedding a code snippet into your website.

Once the form is created, you can add it to any of your chatbots and then track the results in the Conversions section of the dashboard.

In Tidio, there is a lead generation landing page that you can customize with your own logo and color scheme.

You then need to add the code snippet from this page into your website so that visitors who want to provide their information in return for something valuable (e.g., ebook) will be able to do so on your landing page.

Once the form is created, you can add it to any of your chatbots and then track the results in the Conversions section of the dashboard.

Libreng Pagsubok

Free trials are the best way to see which chat app is right for your business and what you can expect from it. They allow users to test out ManyChat or Tidio without having to pay a dime, giving them more time than they would have in an actual paid subscription.

Free trials are available on all plans with both companies so everyone should be able to give their services a try.

ManyChat offers a free trial on all of its plans, so you can test out the features to see if they fit your needs.

Tidio also offers a free trial on all of its plans, letting you try out the app before deciding whether or not to subscribe.

The bottom line is that both chat apps offer a free trial, so you can’t go wrong by trying them both out.

Mobile App

A mobile app allows your customers to easily reach out to you in a speedy manner. Mobile apps are also great for when people can’t get through on the phone because they may be driving, working, or otherwise occupied and cannot answer their phones.

ManyChat offers the following features:

– Customizable plugins for WhatsApp, Facebook Messenger, Google Chat, Slack, and Twilio SMS. You can also use ManyChat to create an account with your number on WeChat which is only available in China at this time.

Tidio offers the following features:

-Tidio is available as an app on both Android and iOS devices.

-A desktop app is also available which can be used on a computer or laptop.

-You can receive notifications for new messages on your phone, even if the app isn’t open.

-The app has a modern interface that is pleasing to use.

Overall, Tidio has a better mobile app because it is available on both Android and iOS devices, as well as has an optional desktop interface.

While ManyChat does have great mobile apps, they are only currently available for WhatsApp, Facebook Messenger, Google Chat Slack, and Twilio SMS.

Tidio has the added benefit of being available on both Android and iOS devices, as well as having a desktop app which is great for when someone may not be able to get through on their phone. Tidio also allows you to receive notifications whether or not the app is open while ManyChat does not have this option at this time.

Overall, Tidio is the better choice for a chat app because it has a great mobile app as well as a desktop app. ManyChat is only available on select platforms and does not offer notifications.

Workflows

Workflows are the steps a user takes in order to achieve their desired outcome when using an app. In chat apps, this may be sending a reply or sharing content from other pages on your website with an agent.

Napakahalaga ng mga workflow dahil tinutukoy nito kung gaano karaming hadlang ang kailangang malampasan ng iyong mga gumagamit upang makamit ang kanilang mga gawain. Maraming iba't ibang uri ng mga workflow, ngunit dito ay tututok ako sa dalawang pangunahing uri: one-step at multi-step (marami)

Napakadaling gamitin ng one-step workflow ng ManyChat. Matapos mong lumikha ng isang bot, ang kailangan mo lang gawin ay simulan ang pakikipag-chat dito at sundan ang mga tagubilin. Maaari mo ring ibahagi ang nilalaman mula sa iba pang mga pahina sa iyong website sa mga ahente nang hindi kinakailangang umalis sa chat app.

Ang multi-step workflow ng Tidio ay medyo mas kumplikado kaysa sa ManyChat, ngunit nagbibigay din ito ng mas maraming kakayahan. Matapos lumikha ng isang chatbot, kailangan mo itong idagdag sa isa sa iyong mga web page at pagkatapos ay idagdag ang code na ibinigay ng Tidio sa pahinang iyon. Magbibigay ito sa iyo ng access sa lahat ng mga tampok ng Tidio, tulad ng pagpapadala ng mga awtomatikong tugon o pag-schedule ng mga tugon na ipapadala sa isang tiyak na oras.

Sa mga tuntunin ng mga workflow, mas madali at mas user-friendly ang ManyChat. Gayunpaman, nag-aalok ang Tidio ng mas maraming tampok at kakayahang umangkop. Sa huli, nakasalalay ito sa kung ano ang kailangan mong gawin ng iyong chatbot. Kung kailangan mo lamang ng simpleng bot na makakapagpadala ng awtomatikong mga tugon o tumanggap ng mga pangunahing order, mas magandang opsyon ang ManyChat. Ngunit kung kailangan mo ng mas kumplikadong functionality, malamang na mas kapaki-pakinabang ang Tidio.

Visual Flow Builder

Ang isang visual flow builder ay nagbibigay ng mas magandang karanasan sa gumagamit dahil mas madali itong maunawaan kung ano ang nangyayari. Maaaring tumaas ang mga conversion, na nangangahulugang mas maraming gumagamit ang mag-sign up para sa iyong serbisyo.

Gumagamit ang ManyChat ng drag-and-drop na mga elemento sa halip na isang aktwal na visual builder.

Nagbibigay ang Tidio ng mga template upang hindi mo kailangang magsimula mula sa simula sa tuwing! Ang mga template na ito ay mahusay para sa mga negosyo na may standard na paraan ng pakikipag-ugnayan sa kanilang mga customer sa Facebook Messenger.

May kakayahan ang ManyChat na i-on/i-off ang ilang mga elemento, na kapaki-pakinabang kung nais mong subukan ang mga bagay nang hindi nasisira ang buong daloy mo. Hindi nag-aalok ang Tidio ng tampok na ito! Ito ay alinman sa template mode o live coding mode.

Medyo mas kumplikado ang pagpepresyo ng ManyChat kumpara sa Tidio.

Mukhang nag-aalok ang ManyChat ng mas maraming tampok, ngunit maaaring mahirap itong maunawaan kung hindi ka tech-savvy. Mas simple at mas madaling maunawaan ang Tidio, na maaaring gawing mas magandang pagpipilian ito para sa ilang mga negosyo.

Mga Madalas Itanong

Bakit chat apps?

Ang mga chat app ay isang mahusay na paraan upang makipag-ugnayan sa mga customer, lalo na kung naghahanap ka ng mga paraan upang mapataas ang kasiyahan at katapatan ng customer. Nagbibigay ito ng madaling paraan para sa mga customer na makipag-ugnayan sa iyong negosyo, at pinadali nito ang iyong pakikipag-ugnayan sa iyong mga customer.

Ang ManyChat at Tidio ay dalawa sa mga pinakasikat na chat app na available ngayon. Pareho silang nag-aalok ng maraming tampok at tool na nagpapadali sa pakikipag-ugnayan sa iyong mga customer, ngunit napaka-iba nila sa isa't isa.

Ano ang ilang alternatibo sa Manychat at Tidio?

Ang ManyChat at Tidio ay dalawang tanyag na platform ng chatbot, ngunit may ilang mga alternatibo na maaari mong isaalang-alang bago gumawa ng pagpili.

Isang alternatibo sa ManyChat ay ang Chatfuel. Nag-aalok ito ng maraming katulad na tampok sa ManyChat, ngunit mayroon din itong ilang natatanging kakayahan, tulad ng kakayahang lumikha ng mga Facebook ad nang direkta mula sa loob ng app.

Kung naghahanap ka ng alternatibo sa Tidio, isang opsyon ay ang Zendesk Chat. Ito ay isang komprehensibong chat platform na nag-aalok ng functionality para sa malawak na hanay ng mga pangangailangan ng chatbot.

Isa pang alternatibo sa Tidio ay ang Drift, na nag-aalok ng mas personalized na diskarte at diin sa suporta sa customer.

Ang mga alternatibong ito ay ilan lamang sa maraming opsyon na available, kaya siguraduhing gawin ang iyong sariling pananaliksik upang mahanap ang platform na tama para sa iyo.

Paano nakakatulong ang alternatibo ng Manychat sa iyong negosyo?

Nakakatulong ang mga alternatibo ng ManyChat sa mga negosyo sa maraming paraan, kabilang ang:

– Mag-save ng oras –

Pinapayagan ng mga alternatibo ng ManyChat na i-automate ang proseso ng pakikipag-chat sa iyong mga bisita sa website upang hindi na sila kailangang dumaan sa mahabang paghihintay. Nakakatipid ito ng oras para sa iyong negosyo, na nangangahulugang maaari itong tumutok sa mas mahusay na serbisyo sa iyong mga customer.

– Maging naroroon –

Pinapayagan ng mga alternatibo ng ManyChat na maging "naroroon" ka na bukas ang iyong chat app buong araw. Mahalaga ito dahil kung ang bisita ay may tanong o problema na nangangailangan ng agarang atensyon, alam nila na maaari silang makipag-ugnayan sa iyo.

– Bawasan ang mga gastos sa suporta sa customer –

Nakakatulong ang mga alternatibo ng ManyChat na bawasan ang gastos ng iyong serbisyo sa customer sa pamamagitan ng pagbibigay ng live chat na hindi lamang libre kundi napaka-tumpak at tiyak din. Makakatipid ka ng oras sa pagsagot sa bawat tanong pati na rin ng pera na ginastos sa pagkuha ng mga tao upang sumagot sa mga telepono.

– Palaguin ang benta –

Mahusay ang mga alternatibo ng ManyChat para sa pagpapalago ng iyong negosyo dahil pinapayagan ka nitong maabot ang mas maraming tao sa mas maiikli na panahon. Ito ay nagagawa sa pamamagitan ng pagbibigay ng mga awtomatikong mensahe na ipakikilala ang mga bagong customer sa iyong produkto o serbisyo.

Alin ang mas mahusay Jivochat vs Tidio?

Ang Jivochat at Tidio ay parehong mga chat app na nagbibigay-daan sa iyo upang makipag-ugnayan sa iyong mga customer. Pero aling isa ang pinakamahusay para sa iyong negosyo?

Ang Jivochat ay isang chat app na nagbibigay-daan sa iyo upang makipag-ugnayan sa iyong mga customer. Ito ay may maraming mga tampok, tulad ng kakayahang lumikha at magpadala ng mga survey, mga automated na mensahe, at iba pa.

Ang Tidio ay isa ring chat app na nagbibigay-daan sa iyo upang makipag-ugnayan sa iyong mga customer. Nag-aalok ito ng maraming katulad na tampok tulad ng Jivochat, kasama ang ilang dagdag, tulad ng kakayahang lumikha at magpadala ng mga newsletter.

Kaya, aling chat app ang pinakamahusay para sa iyong negosyo? Jivochat o Tidio? Talagang nakasalalay ito sa kung ano ang kailangan mo. Kung nais mo ng chat app na may maraming tampok, mas magandang pagpipilian ang Jivochat. Kung kailangan mo ng chat app na nagbibigay-daan din sa iyo na magpadala ng mga newsletter, mas magandang pagpipilian ang Tidio.

Alin ang mas mahusay, Gorgias vs Tidio?

Ang Gorgias ay isang mahusay na chat app para sa mga negosyo na nais magbigay ng suporta sa customer. Pinapayagan ka nitong madaling lumikha at pamahalaan ang mga transcript ng lahat ng iyong pag-uusap, na ginagawang madali ang paghahanap sa mga nakaraang mensahe. Ang Tidio, sa kabilang banda, ay perpekto para sa maliliit na negosyo na nais magsimulang mag-alok ng live chat support. Madali itong gamitin at hindi nangangailangan ng anumang kaalaman sa coding.

Pinapayagan ka ng Tidio na gumamit ng online o offline na mode. Ang unang opsyon ay nagpapahintulot sa mga customer na makipag-chat sa iyong negosyo sa pamamagitan ng website kung saan nila ka natagpuan, habang ang pangalawang opsyon ay nagpapadala sa kanila ng text message kapag nag-click sila sa "magsimula ng chat" sa iyong site (at gumagana rin ito sa mobile). Maaari mo ring gamitin ang Tidio upang pamahalaan ang lahat ng iyong chat sa isang lugar, at ito ay nag-iintegrate sa iba't ibang iba pang mga tool tulad ng Google Analytics, Help Scout, at iba pa.

Kaya, aling chat app ang pinakamahusay para sa iyo? Talagang nakasalalay ito sa kung ano ang kailangan mo. Kung nais mo ng isang makapangyarihang chat app na nagpapahintulot sa iyo na pamahalaan ang mga transcript at maghanap sa mga nakaraang pag-uusap, ang Gorgias ay isang mahusay na pagpipilian para sa iyo. Kung, sa kabilang banda, nais mo ng isang madaling gamitin na chat app na hindi nangangailangan ng anumang kaalaman sa coding at nagpapahintulot sa iyong mga customer na magsimula ng chat sa iyo mula sa kahit saan sa maraming device – maaaring mas angkop ang Tidio para sa iyong mga pangangailangan sa negosyo.

Alin ang mas mahusay, Tidio vs Olark?

Ang Olark ay isang live chat app na madaling i-install at panatilihin. Sikat ito dahil nag-aalok ito ng 24/7 na suporta, ngunit sa $20 bawat buwan para sa pangunahing serbisyo, mabilis na maaaring tumaas ang gastos kung marami kang bisita o kailangan ng maraming ahente na tumugon sa real-time.

Ang Tidio Chat ay isa pang mahusay na pagpipilian na may maraming katulad na tampok – kabilang ang live chat, pagsubaybay sa bisita, at analytics – ngunit sa mas mababang presyo.

Sa Tidio Chat, nagbabayad ka lamang ng $15 bawat buwan para sa isang buong suite ng mga tool na kasama ang walang limitasyong mga ahente; nag-aalok din kami ng espesyal na presyo para sa mga estudyante at non-profit.

Alin ang tama para sa iyong negosyo?

Ang mga chat app ay isang mahusay na paraan upang makipag-ugnayan sa iyong mga customer, at maraming iba't ibang mga opsyon na mapagpipilian. Kaya aling isa ang tama para sa iyo?

Ang ManyChat at Tidio ay parehong may mga kalamangan at kahinaan, ngunit sa huli, nakasalalay ito sa kung ano ang kailangan ng iyong negosyo. Kung kailangan mo ng mas maraming tampok o nais ng higit pang kontrol sa iyong chat app, maaaring mas magandang pagpipilian ang Tidio. Ngunit kung naghahanap ka ng mas madaling gamitin na chat app na mabilis ipatupad at madaling gamitin, maaaring mas angkop ang ManyChat para sa iyong negosyo.