Mulesoft与Salesforce：哪一个是初创企业更好的首选软件即服务（SaaS）？

如果您正在考虑创业，您必须考虑哪种软件解决方案最适合您的需求。您可能会想，第一个想到的SaaS是Mulesoft还是Salesforce。答案可能因您的行业和市场空间而异。在这篇博客文章中，我们将分解一些关键点，帮助您决定哪一个更适合像您这样的初创企业！

什么是MuleSoft？

Mulesoft是一个作为服务的集成平台（iPaaS）。它为企业提供了集成应用程序、数据和设备的能力，而无需构建或维护自定义连接。

Mulesoft允许用户创建一个API，可以同时在多个平台之间进行通信。这对开发人员有利，因为它节省了大量时间和资源。

MuleSoft非常适合开发人员，因为它使他们能够专注于更重要的任务，例如构建新功能，而不是花时间从头开始创建集成。它还具有易于使用的界面，使开发更快，因为它允许开发人员选择他们希望应用程序执行的操作。

MuleSoft对企业也很有利，因为使用它没有前期成本，并且可以随时随地访问。该平台的学习曲线较低，使得没有太多经验的用户更容易理解。

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什么是Mulesoft Anypoint Studio？

Mulesoft Anypoint Studio是满足您所有API集成需求的完整解决方案。使用Anypoint Studio，您可以快速轻松地设计API，使用流行的集成开发环境（IDE）进行编码，通过其简化的用户界面管理与后端系统的连接，生成模拟数据，在测试新功能时模拟这些系统的真实响应，而无需部署任何内容，等等。

Anypoint Studio提供了一种高效的构建API的方法，这对您的业务至关重要，确保团队之间更好的协作，并使您能够更快地推动创新。

MuleSoft的Anypoint平台使全球开发人员能够构建强大的集成应用程序，连接整个企业，无论位置或业务系统如何。使用Anypoint平台，您可以通过API在本地系统和云应用程序之间集成数据。

什么是Salesforce？

Salesforce是一家专注于客户关系的云计算公司。它成立于1999年，目前在全球拥有超过100个办公室。Salesforce与150多个行业合作，帮助公司管理其业务流程，包括营销、销售、服务、商业等。

Salesforce是初创企业最佳的软件即服务（SaaS），因为它帮助企业跟踪其运营，这在公司开始增长时至关重要。

使用MuleSoft的Sales Cloud集成

使用MuleSoft的Sales Cloud集成是希望更好利用Salesforce数据的企业的可靠选择。通过连接这两个平台，您可以节省时间和金钱，实时与现有工具一起进行项目工作；或者从标准应用程序（如Microsoft Excel）中访问多个来源的信息。

使用MuleSoft的Service Cloud集成

您还可以使用MuleSoft的Connected Data Pipes将Service Cloud与之集成，这是一种简单而强大的方式来连接您SaaS应用程序中的数据。

由于所有这些集成在后台进行，应用程序更改的可见性可能会很困难。但Service Cloud提供跨团队和应用程序的集成指标，以便您可以监控旅程的每一步。

Mulesoft可以帮助您统一数据源、API和应用程序，以创建客户的单一视图。

MuleSoft与Salesforce有深度集成，因此入门非常简单。您无需担心复杂的编码或架构更改，因为Mulesoft的直观工作流程使您能够在几天内连接应用程序，而不是几个月。

使用MuleSoft的Marketing Cloud集成

Marketing Cloud是Salesforce Marketing的核心技术平台。该软件使品牌能够通过更好地理解跨渠道的受众、更加有效地使用数据洞察和准确地衡量结果来创建个性化的营销体验。到现在为止，您可能会想，这如何能帮助您的初创企业？好吧，它可以做很多事情。

对于那些不知情的人，MuleSoft是一个基于云的集成平台，帮助连接来自不同来源的应用程序。它允许公司将其现有系统与云中托管的最佳技术和服务集成。换句话说，它为您的业务系统提供了灵活性和敏捷性，使您能够快速将任何云或本地系统的数据集成并链接到Salesforce！

MuleSoft与Salesforce比较

Mulesoft和Salesforce都是希望进入软件即服务（SaaS）领域的初创企业的优秀选择。每个初创企业都是不同的，这意味着没有一个解决方案会完美适用。然而，Mulesoft和Salesforce之间存在一些关键差异，可能会帮助您更轻松地做出选择。

让我们比较每个选项的功能、优点和缺点，以帮助初创企业。

易用性

初创企业通常由没有正式商业培训的个人创办。因此，初创企业的软件必须易于学习和使用，以便初创企业能够专注于增长，而不是花时间学习软件的工作原理。

考虑这两个选项的公司在做出决定时应考虑易用性。

Mulesoft比Salesforce更直观，因此对于新接触软件的公司来说是更好的选择。然而，如果用户希望拥有完全可定制的界面并更喜欢开放的开发环境，则Salesforce更易于使用。

这两个选项都需要最少的培训时间；然而，Mulesoft可能更可取，因为其用户界面（UI）被描述为“简约”和“直观”。

Startups should carefully consider their needs before deciding which option is the best fit. Mulesoft may be better for companies that value ease of use over customization, while Salesforce provides more flexibility but requires some training to master. In addition, startups should compare pricing options before making a final decision.

灵活性

Flexibility is important to consider when choosing software for startups.

For example, if you start with a CRM that is not flexible enough, it might be hard for your business to scale up as quickly or smoothly as you would like. If the CRM does not have any integrations available, then it will also limit how well connected your startup can be.

If an ERP does not have a lot of customization options, then it might be hard to use and will require that you spend more time on training employees than is really necessary. This can slow your business down as well because not all of the software has been set up in order for employees to process orders efficiently and quickly. Software as a service (SaaS) solution is usually flexible enough to meet most of your startup’s needs.

Mulesoft is a flexible platform that can easily be adapted for many different types of businesses and customers. It allows you to meet the needs of your business by integrating with other apps, such as Salesforce or Oracle, through its extensive API library.

Salesforce also has an easy-to-use interface and is considered to be one of the more flexible cloud computing platforms. It is also easy for employees and customers to learn how to use it, allowing businesses with limited resources or budgets a chance at utilizing these tools without having extensive training sessions before launch.

Flexibility can obviously have its downsides as well. If your business needs to change quickly, it might be hard to keep up with the changes in a flexible environment where updates are constantly being made and implemented. Also, if you do not have any knowledge of coding or programming languages, then an app that is too customizable can become overwhelming very fast.

When it comes to flexibility, both Mulesoft and Salesforce are solid choices. However, when it comes down to deciding which is the better first software as a service (SaaS) for startups, ultimately your needs will determine that answer.

自定义功能

Customization is an important factor to consider when choosing software for startups. It allows you to build your product around the features that are most useful to you, without any of the baggage or bloatware common with bigger enterprise companies.

Without customization, a startup product often feels incomplete and doesn’t meet the needs of a growing company. For example, without customization, it’s difficult to build out an enterprise-level application that includes all of your desired features from day one.

Mulesoft offers a range of customization options so your product can evolve as you grow.

This approach is valuable because it allows startups to scale their platform without having to re-build from scratch or tackle the steep learning curve that comes with new software solutions. Customizing Mulesoft’s platform helps you avoid the common mistakes that come with building on top of an existing product.

Salesforce offers very little in terms of setup and customizing each user’s interface, so companies looking for more flexibility might want to look elsewhere. This can be especially frustrating if you’re looking to implement your own branding or logos, which would require you to buy a separate license.

Mulesoft allows for much more flexibility in terms of customizing the UI and UX with drag-and-drop tools that allow companies to build their products around what they need most.

In terms of customization, Mulesoft offers the most flexibility for growing companies, without any of the extra overhead that comes with building on top of existing solutions.

If you’re looking to build custom enterprise-level applications and don’t want to deal with additional licensing fees or confusion around your user interface (UI), MuleSoft is an excellent choice.

Salesforce might be a good option for early-stage companies looking to get started with their first software as a service (SaaS) solution, but growing companies should look elsewhere when it comes time to add extra features or upgrade to an enterprise product.

用户界面

The user interface is important to consider when choosing software for startups because it allows the user to easily use and interact with products. A bad interface can make the product difficult to use and decrease productivity. This is why it’s important for startups to consider how easy their software will be before they purchase it. A good user interface should allow users to easily navigate through products, while also ensuring that everything looks professional and cohesive (Mulesoft).

Mulesoft has a very simple user interface with an easy-to-use design. The software is highly customizable which allows users to make their own unique experience (Mulesoft).

Salesforce has a slightly more complicated but still intuitive user interface along with multiple features and customization options (Salesforce).

Mulesoft is designed around a desktop-style interface by using dropdown menus, tabs, icons on buttons, etc., whereas Salesforce uses navigational bars at the top of each page depending on what menu you are in.

In terms of the user interface, Mulesoft is much simpler, which makes it easier for startups to start using the software. This means that Mulesoft is better for companies looking for a more intuitive interface with fewer features (Mulesoft).

Integrations

Integrations are important with almost any software you choose, but they are especially critical for startups.

The fact that Mulesoft and Salesforce both offer easy integrations makes them the ideal first SaaS company for most entrepreneurs trying to launch a new product or service.

Both of these companies provide tools to help your startup grow faster by connecting with other apps.

Mulesoft provides a comprehensive integration platform that allows you to connect your business applications and data, so important information can flow seamlessly between all of the key tools needed for success. This makes Mulesoft an ideal choice for startups looking to integrate Salesforce with their CRM or marketing automation tool like Hubspot, Marketo, or Pardot.

Salesforce, on the other hand, offers prebuilt integrations with over 100 third-party apps so entrepreneurs can easily integrate their CRM data into popular business tools like Gmail and Google Drive without building custom connections. This makes Salesforce a great choice for startups looking to quickly launch new products that require tight integration with other tools.

Both Mulesoft and Salesforce offer integrations with popular e-commerce platforms like Magento, Shopify, BigCommerce, WooCommerce, Amazon Webstore for selling online products or services through your website.

If you are an entrepreneur looking to launch a B-to-C product quickly without much custom integration work required Mulesoft might be the better choice.

If you are an entrepreneur looking to launch a B-to-B or hybrid product, Salesforce is likely your best bet for more robust integrations with other business tools and software used on a daily basis by employees in most companies across all industries.

安全性

在考虑初创企业的软件时，安全性是一个重要的决策。用户的主要关注点之一是控制访问级别的能力——防止员工访问某些或所有数据——这可以通过创建用户档案来实现。此外，安全性还应考虑客户信息和支付处理。初创企业需要提供安全功能的软件，如双因素认证（也称为多因素认证），这有助于确定某人是否从授权设备登录，并确保即使某人的密码被泄露，账户也无法被访问。

Mulesoft 和 Salesforce 提供几种不同的选项，以满足您初创企业所需的安全性。

Mulesoft 提供以下安全功能：

客户数据安全 – Mulesoft 非常重视客户信息，遵守严格的合规规定。他们已获得 PCI DSS 一级和 SOC-II 类型 II 标准的合规认证。

用户管理 – 通过创建用户档案来控制哪些用户可以访问您的数据，确定谁有权限查看或编辑哪些内容。

Mulesoft 还是唯一一个保护每一条客户信息（包括电子邮件和附件）的数据集成平台。您的团队将能够与客户沟通，同时始终保持敏感数据的安全。

Salesforce 提供一些不同类型的安全性：

基于角色的安全性 – 通过创建档案和角色来控制谁可以访问您的数据，并相应地分配权限。

多因素认证（MFA） – 该安全功能为登录 Salesforce 提供额外的保护层，要求用户在从未知设备访问平台时，除了输入密码外，还需输入通过电子邮件或短信发送的验证码。

基于云的安全性 – 通过使用 Salesforce 的安全、可靠的基础设施来保护您的数据，该基础设施每晚备份，并由 SOC 分析师团队全天候 24/365 保护。该公司还定期进行安全审计，以确保符合 ISO 27001 等行业标准和云服务提供商的 CSA Star 框架。

在安全性方面，Mulesoft 和 Salesforce 都为初创企业提供确保其数据受到保护的工具。经过对他们各自处理安全性的分析，可以清楚地看到 Mulesoft 为客户信息提供了更强大的保护，而 Salesforce 则在多因素认证（MFA）选项上更具优势。

价格

定价是选择最佳软件即服务（SaaS）时需要考虑的重要因素。软件的价格范围从功能有限的免费或低成本应用程序到非常昂贵的企业级解决方案。Mulesoft 和 Salesforce 都根据您的商业模式提供多种定价选项。

Mulesoft 为其平台提供免费试用。如果您刚开始并希望熟悉 Mulesoft 的工作方式，这个选项非常好，但这不会提供有关公司开始增长和扩展运营时所需功能的深入见解。下一个层级称为初创级别，这将为您提供最多五个用户的无限数据处理。再往上，Mulesoft 专业版每月每个用户的费用为 $150。该计划为希望通过 API 或第三方应用程序通过 Mule 连接自动化更多流程的公司提供额外功能。企业级计划适用于需要更多数据访问或额外自定义的公司。

Salesforce 从销售云开始，销售团队使用它来管理潜在客户、机会和联系人。费用从每个用户每月 $65 开始，但可能会根据公司商业模式所需的功能而增加。同样，平台有不同的层级，适应不同的操作。基本级别包括电子邮件、任务和文件，以及联系人和账户的标准报告。销售云无限版每个用户每月 $125，处理更广泛的记录，并提供自定义档案，允许用户以最适合他们的方式设置系统。如果您的数据库中有许多不同类型的记录，这非常好。下一个级别称为销售云专业版，允许您添加自定义报告、仪表板、预测模型等，以便管理层了解业务的绩效统计。Salesforce 还提供无限级别，允许每个用户每月 $300 访问所有功能，没有限制。