Zoho与Salesforce与Messenger Bot：哪个更适合您？

Zoho、Salesforce和Messenger Bot：哪个更适合您？在Zoho、Salesforce和Messenger Bot之间做出选择是一个艰难的决定。

Zoho和Salesforce都是希望改善客户服务的企业的优秀解决方案。Zoho的主要重点是CRM，而Salesforce提供多种服务。Zoho是您传统的软件程序，具有在线界面以便于访问。Salesforce是一个企业级CRM工具，可以提供更深入的客户行为分析。但是Messenger Bot呢？Messenger Bot允许您通过Facebook或Slack消息通道与客户聊天，以便快速回答，而无需全天登录。

找出哪个最适合您的企业的最佳方法是阅读这篇博客文章！

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Zoho与Salesforce与Messenger Bot

Zoho是一家自1997年以来一直存在的商业软件公司。Zoho的产品包括Zoho Creator、Zoho Sheet、Zoho ShowTime等。Zoho的工作流自动化旨在使商业项目和工作流管理变得更加轻松。Zoho也是印度第一批提供免费办公套件的公司之一，包括文字处理、电子表格创建、演示文稿制作等。它还具有内置的仪表板。Zoho和Zoho ShowTime可在移动应用程序以及Android和iOS设备和其他商业应用中使用。Zoho提供广泛的自定义选项，无需额外费用。

Salesforce是全球最大的CRM（客户关系管理）提供商，在190个国家拥有超过150,000个客户。他们提供基于云的CRM和相关应用程序。Salesforce销售云是一项客户关系管理服务，帮助公司更高效地运营。它自2000年代初以来一直存在，总部位于加利福尼亚州旧金山。他们的分析平台也是一种流行的基于云的数据分析服务，被Zillow Group、Netflix和Tesla Motors等公司使用。

Messenger Bot是一种人工智能聊天机器人，允许用户通过Facebook Messenger与Zoho CRM连接。Messenger Bot的客户关系管理是最好的。Messenger Bot的任务管理是最好的，且易于使用。Messenger Bot中使用的开发者工具更为先进。Messenger Bot的服务云优于Zoho CRM。他们的管道管理和团队协作是最好的，且可靠。他们的库存管理也是最好的。它具有先进的报告功能和自定义报告。它存储客户数据，管理联系人，隐藏您的数据，甚至可以回答有关Zoho CRM的问题。Messenger Bot还具有尚未发布的功能，但它们的潜力超过Zoho CRM。

Zoho比Salesforce更好吗？

Zoho和Salesforce都是优秀的CRM工具，但Zoho有免费版本，而Salesforce没有。也就是说，Zoho适合小型公司，而Salesforce更适合预算较大的大型组织。如果您希望发展您的公司，Zoho可能是更好的投资，因为它在添加新员工方面提供更大的灵活性。比较Salesforce和Zoho是一个困难的决定，因为Zoho有更多功能，但Salesforce更适合大型企业。Zoho的定价从每月20元起，而Salesforce的定价从每月50元起。

Zoho和Salesforce在安全性方面均获得A+。Zoho的缺点是它无法与其他应用程序协作，而Salesforce可以与许多外部程序集成，如Slack、WordPress、Zendesk等。

Zoho是Salesforce拥有的吗？

Zoho并不属于Salesforce。Zoho是ZOHO Corporation的姐妹公司，成立于2006年，是Zoho CRM和Zoho Office Suite的开发者。

Zoho和Salesforce是一样的吗？

Zoho在某些方面与Salesforce相似。Zoho有与Salesforce提供的类似的CRM、销售和市场解决方案。Zoho也提供与Salesforce一样的免费试用期（例如，Zoho CRM）。但两者之间的区别在于Zoho主要是一家基于云的公司，而Salesforce则同时提供本地解决方案。Zoho的CRM解决方案Zoho CRM可以被拥有一名员工或100名员工的企业使用，因为它可以根据您的业务需求进行扩展。

如果客户购买本地解决方案，Salesforce不会为他们提供此选项。Zoho CRM还提供Zoho Docs，这是一个类似于Microsoft Word和Google Doc的应用程序，您可以在其中实时创建、查看、编辑、共享和协作处理文档，如提案或演示文稿——所有这些都可以在一个应用程序中完成，而无需在不同的应用程序之间切换。

为什么Zoho这么便宜？

Zoho便宜是因为Zoho的商业模式是将软件作为服务出售，这消除了像大多数传统软件产品那样支付前期许可费用和其他安装费用的需要。Zoho提供的每用户每月的月度订阅费用从20元起（或更少）。

功能比较：Zoho与Salesforce与Messenger Bot

CRM软件

CRM软件是一种商业管理和客户服务软件，帮助公司简化其运营。Zoho是最受欢迎的CRM软件之一，全球拥有超过1500万用户。Zoho在其基本计划中提供许多功能，如项目管理、销售报告、市场自动化和支持聊天。

Salesforce平台也是一种流行的CRM软件，全球拥有超过100,000个客户。Salesforce为非营利组织提供Zoho和其他软件产品的免费或折扣价格。

Messenger Bot提供最新的技术，是Zoho CRM软件的主要竞争对手之一。Messenger Bot提供免费的客户对话实时反馈，并为您提供更高效管理客户服务请求的工具。

Zoho CRM

Zoho是一家帮助公司管理其销售流程的公司。Zoho是一个在线办公套件，具有数十种功能，最显著的是Zoho CRM，它将帮助您跟踪潜在客户并找到合格的客户。

Zoho CRM offers a variety of features including Zoho Assist, Zoho Campaigns, Zoho Projects, and Zoho Desk.

Zoho CRM has a user-friendly interface that’s easy to navigate so you can find what you need without much effort.

Some of the additional features Zoho offers include Salesforce integration (if needed), email marketing functionality, Zoho Assist, Zoho Campaigns, and ZOBOI Desk.

The user interface is easy to use if you’re familiar with the Zoho suite of products or can be customized for those who are not as familiar.

Zoho CRM systems are fully integrated with Zoho Projects, Zoho Assist, and ZOBOI Desk.

Zoho CRM定价

Zoho CRM is a Customer Relationship Management (CRM) for Zoho suite that helps companies to manage their business, marketing, and sales efforts. Zoho has two pricing plans- Zoho Sales which starts at $80 per user/month and Zoho Big Data priced at $200 per user/month.

Zoho CRM pricing is very affordable, and Zoho is a well-known company. Zoho CRM pricing starts with the free plan that includes basic features like contacts and tasks, but users must upgrade to one of two paid plans for more advanced features.

Salesforce CRM

Salesforce CRM platform is a customer relationship management software that helps businesses and organizations to manage their customers, leads, opportunities, people data, contracts, etc. Salesforce CRM is an enterprise-level solution for companies with more than 1000 employees on the team and its price starts at $200 per user/month. Salesforce essentials are priced at $35 per user/month.

Salesforce CRM定价

Salesforce CRM pricing starts at $25 per user, per month.

Zoho CRM与Salesforce CRM

Both Zoho CRM and Salesforce CRM are popular CRM systems for small businesses. Zoho is sometimes considered the best CRM system because it’s free, but Salesforce may be more powerful than Zoho depending on your needs. Zoho and Salesforce both offer website analytics software that you can use to track visitor behavior on your site or blog and generate reports about those visitors’ demographics and preferences. Zoho and Salesforce are also both cloud-based, which means you can access them on any device with an internet connection. Zoho’s website analytics software is called Zoho Reports and Salesforce offers this capability in their Marketing Cloud product.

Comparing Salesforce and Zoho is difficult because Zoho was built by a small software company while Salesforce is one of the world’s best-known CRM companies. Zoho has more features than Salesforce and their web analytics capabilities are better for businesses with websites or blogs, but Zoho can have trouble handling large volumes of data.

The two CRM platforms are different in other ways as well. Zoho is designed for small businesses, and the Salesforce Marketing Cloud includes marketing features such as email campaigns and advertising management. Zoho’s low price point may be a boon to smaller organizations that can’t afford more expensive CRM software solutions like Salesforce.

Messenger Bot CRM

The Messenger Bot lets people interact with brands through Facebook chat by way of automated conversations designed to let customers quickly get the information they need in a conversational, human-like way and give them the option to solve their problem without having to go through an agent.

Messenger Bot CRM platform offers a new way to use Zoho, Salesforce, and Messenger Bot as one integrated system. It’s got one of the best CRM software on the market.

The CRM data of Messenger Bot is stored offline and in a way that can’t be hacked. The CRM data is encrypted with 256-bit encryption, which has the highest level of security on the market right now.

Its CRM capabilities are data management, real-time CRM updates, and notifications.

Messenger Bot CRM pricing

Messenger Bot pricing starts at $4.99 for the first 30 days and $9.99 for the succeeding months. Messenger Bot pricing starts lower than Zoho’s base pricing of 14 dollars a seat. Zoho’s annual billing is higher and begins at $220 annually for up to five seats.

销售和市场团队

The sales process of Zoho is straightforward and linear. Zoho offers a range of products for sales teams to use, including Zoho SalesIQ (sales intelligence platform), Zoho CRM (customer relationship management), and Zahoo Campaign Builder which allows you to create targeted marketing campaigns in minutes.

Customer data is neatly organized and a Zoho customer can be found in the Zoho CRM by name, email address, or other attributes. Zoho SalesIQ offers an easy-to-use interface for sales teams to plan their outreach; with Zahoo Campaign Builder you can create targeted marketing campaigns without having any experience in coding or design.

Team Collaboration is seen in all of the three tools Zoho offers. Zoho CRM allows you to share information with team members through Zoho social or by exporting data for others, while Zahoo Campaign Builder can be shared across the organization as needed and Zoho SalesIQ doesn’t require any collaboration outside of your sales process.

The Sales Team of Zoho, Salesforce, and Messenger Bot, Zoho has the best interface for collaboration with Zoho CRM.

You can contact the management of Messenger Bot at any time because they are always available. Zoho and Salesforce’s management teams are only accessible during set hours of the day, limiting your chances to get a hold of them.

The sales pipeline of Zoho, Salesforce, and Messenger Bot is that Zoho has the longest sales pipeline. Zahoo Campaign Builder offers a lot of flexibility to get in front of prospects at any time, while Zoho SalesIQ allows you to create campaigns that are set for specific times during your day or week with reminders about when they need to be completed.

The market leader of Zoho is in a league of its own. Zoho offers the best customer service and has an extensive knowledge base to help you out with any questions or issues that arise. Zoho CRM also has features like Salesforce but at a much more affordable price tag.

用户界面

Zoho

Zoho is a cloud-based company that offers CRM, office software, and more in one place. Zoho’s User Interface is very similar to Salesforce.

Zoho’s User Interface is very responsive, but the left navigation menu has an annoying bug where it disappears when you scroll down on your screen or move the cursor out of Zoho for a few seconds.

The account management of Zoho is very easy, and you can create Zoho business accounts with varying levels of access.

Their workflow automation is also very intuitive. With these features, we can say Zoho is a very user-friendly tool.

Salesforce

Salesforce’s User Interface is by far the easiest to use and has some excellent features, like tracking your time with specific clients or prospects in Salesforce. It has a straightforward interface to use, but it lacks the functionality of the other two products.

尽管Salesforce的用户界面简单且过时，但它没有任何真正突出的功能让我想要使用它，而不是Zoho或Messenger Bot。虽然仪表板易于理解，但在某些地方UI有些笨重。

Salesforce的UI是一个强大的平台，可以处理小型企业的大部分营销自动化需求，从潜在客户管理到客户关系管理（CRM）。Salesforce是一个全方位的软件套件，包含CRM、电子邮件营销、网络分析集成等。自1999年以来，Salesforce一直在使用，因此有足够的时间来解决系统中的任何错误或故障。