Messenger Bot – Messenger Broadcasting – SMS Broadcasting – Broadcasting Part 1

廣播

The Broadcasting feature allows you to send messages in bulk and helps you broadcast via SMS and emails. You can create subscribers’ campaigns and compile a list. Broadcasting helps you send promotional messages to the targeted audience. You can send emails and SMS to the people using different platforms like Twilio discussed in the Twilio SMS campaign demo section 並 SMTP API, Mandrill API, in the respective sections.

要查看此部分，請導航至 廣播 從 導航菜單 located at the left below the 自動化 部分。點擊 廣播 and click any under it. A screen containing the following 4 sections will appear:

A screen containing the following four sections will appear:

• Messenger broadcasting
• SMS broadcasting
• 電子郵件廣播
• Sms/email sequence campaigner (external contacts):

Messenger broadcasting

Messenger broadcasting is used to send promo messages 並 target the real audience for you. This section has Subscriber broadcast 並 OTN subscriber broadcast options. The details of this first option are given below:

Subscriber broadcast screen consists of a list of page numbers, you can search for a specific 頁面 使用 搜索欄查找的活動類型和名稱列表。 You can adjust the number of templates 來進行 每頁顯示. 您也可以 排列 它們為 升序或降序 通過選擇 箭頭 from the header. You can choose the 日期範圍 進行精確搜尋。您也可以根據它們的 狀態.

創建活動

You can create a new subscriber broadcast campaign by following the steps given below:

1. 選擇 from the top of subscriber broadcast campaign.
2. 一個 add subscriber broadcast 畫面將會出現。
3. Provide the following campaign details:
   1. 活動名稱
   2. Select the page for which you want to create the campaign
   3. Select a broadcast type: It can either be non-promo or 24-hour promo
   4. Select a message tag from the dropdown menu.
   5. Choose the targeting options for better reach to your post, based on your gender, time zone, and locale selection.
   6. Choose message templates and sending time.

You can also see the subscriber numbers displaying on the right side of your screen in the 摘要 部分。

Once you have provided all information, select 創建活動.

Once you have created a campaign, it will be executed from your Facebook page account and will broadcast to multiple targeted audiences.

SMS 廣播

SMS broadcasting is used for sending SMS in bulk, helping in managing the SMS campaigns. This section consists of three options:

• SMS API 設定
• SMS campaign
• SMS Template

這些選項的詳細資訊如下：

SMS API 設定

To access the SMS API settings, select the 操作 選項在 SMS API 設定 的部分 SMS broadcasting.

A list of gateways will appear on the SMS API screen. You can perform following actions from this view.

• Send SMS 通過選擇 圖示對應特定的網關。
• View API information by selecting 圖示對應特定的網關。
• 編輯 API 您想要更新的.
• 刪除 API.

Create API

You can also create a new API from SMS API screen. Follow the steps given below:

1. 選擇 button from the SMS API
2. 在提供的欄位中提供 gateway name.
3. 在提供的欄位中提供 Authentication key/ API Key.
4. 輸入你的 secret password you want to set.
5. 輸入 ID of your API.
6. 在提供的欄位中提供 Sender ID.
7. 設置 狀態 of your API.
8. Once you have done all these settings, click on 保存.

SMS campaign

To access the SMS campaign, select the 操作 選項在 SMS API 設定 的部分 SMS broadcasting.

SMS campaign screen consists of a list of SMS API, you can search for a specific API by using the 搜索欄查找的活動類型和名稱列表。 您可以調整 number of APIs 來進行 每頁顯示. 您可以選擇 日期範圍 for narrowed search. You can also sort them out based on their 狀態.

• 選擇以查看報告 .
• Edit the campaign
• Delete the campaign

Twilio SMS campaign Demo

To start an SMS campaign, you need to get an API key for integration from Twilio. You can access Twilio from your web browser. Follow the steps given below:

1. Open the following link in your browser: https://www.twilio.com/
2. The Twilio login screen You need to sign up for first time login.
3. You will also receive an authentication email. Follow the link, it will redirect to the dashboard.
4. Now you need to reach the 設置 option from the left navigation menu.
5. A sub menu will appear, now select API 金鑰 A list of API Keys will appear on the screen. You need to create a new key.
6. 選擇 icon from the table header. You can provide a friendly name for your key and the 類型 of your key.
7. 選擇 Create API Key. A new API key will be generated, copy it to use.

8. 前往 Messenger 機器人 Navigate to 廣播 then go to SMS API 設定. 選擇 操作, a screen containing a list of SMS APIs will appear.
9. 選擇 button from the top of the screen.
10. 一 New SMS API modal will appear, select the gateway, provide the API Key in the field.
11. 在提供的欄位中提供 authentication token, sender ID 並 用戶名稱. Hit 保存.

12. Now this SMS API, will help you make a new SMS campaign. Go to SMS campaign, then select 操作.
13. 選擇 從 SMS campaign
14. 一 Create SMS campaign view will appear. Provide the campaign name 並 訊息.
15. Now Select the SMS API from the dropdown menu which you created in Step 11.
16. 選擇 頁面 for which you want to make this campaign. A number of subscribers will appear in the toll.
17. You can also choose the targeting options.
18. You can select the number for Contact field either manually or import the CSV file and add your country code.
19. 選擇一個 sending time, along with time zone.
20. 選擇 創建活動。

Once you have created a campaign, it will send SMS to all chosen people and broadcast the messages to them.