Messenger Bot Features

Messenger Bot features

Everything you need to capture, qualify, and follow up with Facebook and Instagram leads.

Messenger Bot combines comment and DM workflows, BYOK AI draft assistance, business knowledge, live chat support, and visual automation so your team can move faster without losing review control.

AI comment reply assistant

Draft better replies for pricing questions, product questions, objections, and support issues while your team keeps approval.

Explore AI replies

Facebook and Instagram lead capture

Turn high-intent comments and DMs into tagged contacts and follow-up paths before the opportunity fades.

Explore lead capture

BYOK

Bring Your Own Key for OpenAI, OpenRouter, Claude, or Gemini on supported plans and keep AI usage under your control.

Explore BYOK

Business knowledge base

Ground reply drafts in approved FAQs, policies, offers, and documents so answers sound useful instead of generic.

Explore business knowledge

Live chat AI assistant

Give operators a stronger first draft and better context while keeping the final message human-reviewed.

Explore live chat

Visual flow builder

Map the customer path from comment or DM to lead capture, answer, handoff, or offer before launching.

Explore workflows

Built for the moment a customer raises their hand.

Someone comments “price,” asks if an item is available, sends a DM after a post, or needs help before buying. Messenger Bot helps your team catch the signal, draft the answer, and move the person to the next step while the intent is still fresh.

Start with a real workflow

Launch your first Messenger Bot workflow this week.

Choose a plan, connect your Facebook and Instagram assets, add BYOK when your plan includes it, and build a reviewable path from comment or DM to the next step.

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