Chatfuel vs ManyChat vs Messenger Bot – Isang Kumpletong Paghahambing

We all know how important Messenger bots are. They’re the new way of communicating with customers and prospects, but they can be tough to set up if you don’t have any technical skills – or time! That’s where Messenger Bot, ManyChat, and Chatfuel come in: these tools simplify the process by letting you create your bot without coding knowledge. We’re going to compare the three platforms to find out which one is best for your needs!

ManyChat and Chatfuel are both the top chatbots out there, but Messenger Bot is also a go-to now. They all have many great features, but which chatbot is the right one for you?

In our Chatfuel vs ManyChat vs Messenger Bot debate, we are going to look at all three platforms and help you choose the right one. Customers need to be able to talk to you anytime, so these chatbots should be available 24 hours a day. On top of that, the responses need to be streamlined and look professional.

The Chatfuel chatbot is a quick and easy way to get started with conversational marketing, but it also has some drawbacks that might make you want to look at alternatives like ManyChat. Messenger Bot does not yet have the same level of features as Chatfuel or ManyChat; however, it is a very affordable option that’s perfect for small businesses, startups, or websites with low traffic.

What is Chatfuel used for?

Messenger Bot is a messenger platform that is owned by the actual Facebook Messenger app. You can chat with friends and send them messages, stickers, photos through a messenger bot on your phone or laptop running Windows or macOS.

Messenger bot is great for one-time tasks; it’s ideal to send a friend your phone number or ask them what time you’re meeting. Messenger bots are not fully customizable like Chatfuel and ManyChat, but they do let you add some basic personalization such as an icon before sending messages out.

What is the ManyChat bot?

ManyChat is a chatbot platform that allows people to get customer service, book a hotel room, or purchase items. The chatbots are available for Messenger and Telegram.

Use ManyChat if you want to create chatbots for your website or Facebook page. ManyChat has several features that Chatfuel does not, such as the ability to add many different agents and use templates.

The ManyChat dashboard has a tool in which people can create chatbots with just one click.

ManyChat is best for those who want to offer customer service or sell items through Facebook Messenger and Telegram without the need of an expensive developer.

The ManyChat Chatbot Platform does not allow you to upload your design, but they do have free templates.

Ano ang Messenger Bot?

ManyChat is a chatbot platform that allows people to get customer service, book a hotel room, or purchase items. The chatbots are available for Messenger and Telegram.

Use ManyChat if you want to create chatbots for your website or Facebook page. ManyChat has several features that Chatfuel does not, such as the ability to add many different agents and use templates.

The ManyChat dashboard has a tool in which people can create chatbots with just one click.

ManyChat is best for those who want to offer customer service or sell items through Facebook Messenger and Telegram without the need of an expensive developer.

The ManyChat Chatbot Platform does not allow you to upload your design, but they do have free templates.

User Interface

ManyChat, Chatfuel, and Messenger Bot are all chatbot-building platforms that offer a variety of features for the non-tech user to create bots. We will go into detail about each platform’s User Interface so that you can figure out which one is right for your needs.

It is going to be very important to your customers. All of the platforms here have a decent flow builder, but it’s essential to find out which one is best. Since your customers are going to use the features a lot (or you hope they do), UI is very important for your business.

Chatfuel

Chatfuel offers a more complex User Interface with lots of features such as integrations, templates for quick chatbot creation, and team members. It is perfect for small businesses or companies who want to build their custom bots from scratch. Though the interface can be overwhelming at first, it’s worth learning because Chatfuel has so many great features.

As with ManyChat, Chatfuel has two flow builder options. There’s Block Builder and Visual Flow Builder. You get plenty of flexibility to build your chatbot flow as you need it.

One thing with Chatfuel is that you can’t use the builder options interchangeably. This means that any flows you build with the Visual builder aren’t shown in the Block builder, which is similar to ManyChat’s basic builder.

Regardless of the one you pick, you are sure to have an interface that customers enjoy seeing. Still, they are different. Ultimately, it’s possible to test your chatbot right in the interface. Customers are going to appreciate how much effort you put in for your chatbot.

With Chatfuel, you get a:

• Easy-to-setup chatbot
• Easy-to-use interface
• Test chatbot
• Visual flow builder

ManyChat

ManyChat offers one of the easiest User Interfaces that allows you to create a chatbot without any coding required. It is user-friendly and walks you through each step with clear instructions, so it’s perfect for non-techies! The only downside is that ManyChat has fewer features compared to Chatfuel or Messenger Bot, but it’s great for beginners.

ManyChat’s interface is one of the best for chatbot software because it’s highly flexible. With ManyChat, you can choose between the two interface flow builder options. Basic builder features a similar appearance to the Block structure in Chatfuel. There’s also a Flow builder with ManyChat. Ultimately, we find that Basic builder is easier to use in a pinch, but if you want to create specific workflows, then Flow builder might be better.

With ManyChat, you get a:

• Easy-to-setup chatbot with ManyChat
• Easy to use interface
• Test chatbot
• Visual flow builder

Messenger Bot

Ang User Interface ng Messenger Bot ay napakasimple, dahil ito ay dinisenyo partikular para sa layuning ito. Perpekto ito kung nais mong lumikha ng chatbot nang may kaunting pagsisikap at nang hindi kinakailangang matutong mag-code. Lahat ng pinakabagong tampok ay available upang ang iyong bot ay gumana sa lahat ng mga device (kabilang ang mga messaging app).

Ang Messenger Bot ay mukhang mas propesyonal at nag-aalok ng maraming opsyon para sa pagpapasadya, habang ang Chatfuel ay hindi pa nag-aalok ng anumang app integrations o SEO optimization features. Ang ManyChat ay may mas magagandang chatbot kumpara sa Chatfuel pati na rin ang mas kaunting limitasyon sa pagdidisenyo nito mula sa simula.

Sa Messenger Bot, mayroon ka ring Flow builder. Walang kinakailangang coding, kaya maaari mong ma-set up ang isang automated workflow nang walang kahirap-hirap. Habang hindi ito katulad ng Basic builder mula sa ManyChat, mayroon pa rin itong mahusay na builder. Mas katulad ito ng isang visual flow version na may mga kahon upang matulungan kang matukoy kung kailan dapat tumugon at paano.

Mahangaan mo ang mga tampok ng builder na ito. Mayroon itong user-friendly interface, kaya maaari kang mag-plug and play sa isang diwa. Bukod dito, gusto ng mga customer kung gaano ka-streamlined ang lahat. Ito:

• Ay madaling i-set up
• May madaling gamitin na interface
• May test chatbot
• Mas gumagana ito tulad ng isang visual flow builder

Ang Messenger Bot ay may maraming magagandang bentahe kumpara sa Chatfuel at ManyChat:

• Napakasimple at madaling gamitin.
• Lahat ng pinakabagong tampok ay available upang ang iyong bot ay gumana sa lahat ng mga device (kabilang ang mga messaging app). 

Ang pinakamagandang bagay tungkol sa Messenger Bot ay maaari mo itong ilathala sa loob ng ilang segundo, nang walang anumang coding!

Chatbot Elements

Lahat ng chatbot ay kailangang magkaroon ng mga tiyak na elemento upang magtrabaho at maging kapaki-pakinabang para sa mga may-ari ng negosyo. Nais mong mag-enjoy ang iyong mga customer sa mga tugon na inilalabas mo, na kinabibilangan ng mga video, audio, at mga larawan. Bawat chatbot na aming sinuri ay nagtatampok ng mga katulad na elemento, ngunit may ilang pagkakaiba. Tingnan ang tatlong platform upang malaman kung aling mga chatbot ang may pinakamahusay na mga tool para sa paglago.

Chatfuel

Ang Chatfuel ay may maraming katulad na elemento para sa mga tampok ng chatbot nito. Gayunpaman, ang Chatfuel ay hindi kasama ang ilang kapaki-pakinabang na mga tool, tulad ng location sharing o vertical lists. Tulad ng sinabi namin kanina, ang Facebook Messenger ay hindi na nag-aalok ng vertical lists, at hindi namin nararamdaman na ang file sharing ay isang hadlang dito. Narito ang ibinibigay ng Chatfuel:

• Pagsusuri ng petsa
• Pagsusuri ng numero ng telepono
• Pag-validate ng email
• Libreng text input
• Mga Butones
• Mabilis na tugon
• Permanente na menu
• Emojis
• Gallery
• Audio
• Video
• Mga larawan
• Mga pagkaantala

ManyChat

Kapag naghahanap ka ng tamang mga tool upang makipag-chat sa mga customer, dapat itong magkaroon ng pinakamahusay na mga tampok, at maaaring ang ManyChat ay perpekto. Ang mga elemento ng ManyChat ay lahat ng kailangan mo sa isang chatbot upang matulungan kang epektibong itayo ito. Gayunpaman, ang ManyChat ay hindi nag-aalok ng Vertical Lists, ngunit ayos lang iyon dahil ang Facebook ay hindi na nag-aalok nito. Narito ang mga elementong kasama para sa ManyChat:

• Mga pagkaantala
• Video
• Mga larawan
• Audio
• Gallery (Pahalang)
• Mga Attachment
• Pagsusuri ng Petsa
• Pagsusuri ng numero ng telepono
• Pagbabahagi ng lokasyon
• Libreng text input
• Mga Butones
• Mabilis na tugon
• Permanente na menu
• Emojis

Messenger Bot

Muli, kailangan mo ng tamang mga tool upang makipag-usap sa iyong mga customer, at ang Messenger Bot ay may lahat ng kailangan mo. Kasama dito ang:

• Pagsusuri ng petsa
• Pagsusuri ng numero ng telepono
• Pag-validate ng email
• Pagbabahagi ng lokasyon
• Libreng text input
• Mga Butones
• Mabilis na tugon
• Permanente na menu
• Emojis
• Gallery
• Mga Attachment
• Audio
• Video
• Mga larawan
• Mga pagkaantala

Messages

Ang pagkakaroon ng tamang mga tool upang makipag-usap sa iyong mga customer ay napakahalaga para sa anumang negosyo. Ang pagpapadala ng mga mensahe ay isang regular na bahagi nito, at ang Messenger Bot, ManyChat, at Chatfuel ay lahat ay nag-aalok ng opsyon na ito. Ang mga mensahe ay labis na popular sa Messenger. Gayunpaman, ang mga platform ay magkakaiba, at maaaring gusto mong mag-broadcast ng mensahe sa lahat nang sabay-sabay. Tingnan natin kung anong mga tampok ang mayroon ang tatlong ito at ihambing ang mga ito!

Chatfuel

Chatfuel allows you to create a broadcast and sequences. On top of that, you can also let the users subscribe and unsubscribe from any sequences they don’t want.

It’s easy to make a sequence of messages with Chatfuel. You can see the full sequence of any message you want to send from one overview. Just like with ManyChat, you can create various conditions in the chatbot flow to make it a more personalized experience for the user with Chatfuel.

With Chatfuel, it’s possible to create a chatbot in any language. However, as with ManyChat, it isn’t easy to translate the responses to different languages. It takes plenty of copy and pasting to get it done.

What you get with Chatfuel:

• Ability to broadcast
• Sequences
• Conditions
• Multiple languages

ManyChat

ManyChat offers a way to broadcast and sequence the messages you send. Plus, users can unsubscribe or subscribe from sequences whenever they want.

What we really like about ManyChat’s sequences is that they’re organized and flow well. You can see the full sequence in an overview, but it’s also possible to see which message is sent when which is an excellent feature.

With that, ManyChat offers a feature called “Conditions.” That way, you can use logic to send the user through a particular flow. You can also create a chatbot in many languages. However, ManyChat doesn’t easily translate your chatbot to different languages, and you have to do it manually. Therefore, responses can seem garbled if you use anything other than English. What you get with ManyChat:

• Ability to broadcast
• Sequences
• Conditions
• Various languages

A great thing here is that if you choose a sequence, you can broadcast that to who needs to see it!

Messenger Bot

Messenger Bot is pretty much the same as far as the ability to broadcast and sequence the responses. Users are going to appreciate the flow because it’s streamlined and quick to get a message back. Ultimately, when you broadcast to various users, you can also segment them so that only the customers you want to talk to see those sequences. What you get with Messenger Bot:

• Ability to broadcast
• Can create sequence features
• Multiple languages
• Conditions
• Easy to translate languages

Channels

In our Messenger Bot vs ManyChat vs Chatfuel comparison, it’s important to have the right growth tools to make marketing easier. Yes, as a business owner, you may focus solely on one channel right now, but you want to expand and grow. Let’s see what channel features these chatbots have!

Chatfuel

Chatfuel offers a way to make a chatbot on Facebook only. This is a huge drawback because omnichannel marketing is essential. You can’t give your user this option when creating a chatbot on Chatfuel.

While Facebook is a top choice, it’s not the only social media outlet. Though you can talk to customers through your website, we think Chatfuel is missing some important features.

What you can and can’t do with Chatfuel:

• Website
• Facebook
• Nothing else

ManyChat

With ManyChat, you can make a chatbot for email, SMS, and Facebook Messenger. That way, you can create an omnichannel chatbot experience for all of your users. For example, if someone provides specific responses on Facebook, you can send an email because of that.

In a sense, you have so many ways to interact with your customer and a variety of tools. ManyChat offers SMS, but it’s only available for Canadian and US users. If you need to send a text to another country, you have to use the integration from Twilio.

Messages are easy with ManyChat’s channels. Facebook is the top choice, but ManyChat also works with other social media accounts. On top of that, one of the cool features of ManyChat is that you can send a customer to your website based on the messages they send you. Here’s what you can do with ManyChat:

• Website
• Facebook
• SMS
• Email

Messenger Bot

Messenger Bot is designed to work with Facebook, so most of your users are sure to come from there. However, you can create a chatbot for other places, including your website, emails, SMS, and more. Users are going to enjoy that they can talk to the company without having to call or go to a different platform. 

Your responses can lead to other channels throughout the conversation. Messages can begin on the website and move to Facebook or vice versa. Since the Bot features more ways to communicate, you are never at a loss for words.

Mga Integrasyon

In this article, we’ll compare three different chatbot platforms: Messenger Bot, ManyChat, and Chatfuel. All of which have their own strengths and weaknesses. But in the end analysis, only one really stands out from the crowd – Messenger Bot! Let’s take a look at why that is.

Messenger Bot, Chatfuel, and ManyChat are all considered growth tools, but the features they offer need to focus on integrating with other apps. That way, the platforms you work with run smoothly, and you can chat with anyone, regardless of where they are. Business owners are often going to chat with people live on their site or elsewhere. When a business can do that seamlessly between different apps, there’s no need to have tons of browser tabs open to communicate effectively.

The first thing to consider when deciding what bot-building platform to use is integrations with other services you might already be using. For example, if your company uses HubSpot for marketing automation then it would make sense to go with either ManyChat or Chatfuel as those two platforms integrate well with HubSpot. However, no matter how many integrations they have, both of these platforms are not as powerful or robust as Messenger Bot.

Chatfuel

Chatfuel is a great first choice for new users due to its simple interface and ease of use, but it lacks the depth that many advanced marketers will need. Chatfuel has a lot of integrations with other services like Facebook Lead Ads or ActiveCampaign, but they are not as deep as Messenger Bot’s integrations which cover all aspects of marketing.

Chatfuel is not built for marketing automation, so it does lack some of the features that are needed to handle advanced segments and targeting or CRM integration, but its simplicity will be a nice change for many marketers who need an easy platform to build their first chatbot on. Chatfuel’s cost structure also makes sense because there are no monthly fees, you only pay per message sent.

Additional features in Chatfuel that are not available in Messenger Bot or ManyChat include a chatbot builder with drag and drop interface, the ability to create surveys, support for third-party integrations like Wufoo forms and Zapier integration as well as higher limits on file sizes and attachment uploads, and the ability to run a Facebook Messenger chatbot on your website without needing the page’s URL.

Everyone is completely focused on live chat integration. Chatfuel offers this option, just as ManyChat does. However, you can also find integrations for Google Sheets and many others. Chatfuel’s offerings include:

• Google Sheets
• Zapier
• Webhooks
• Integromat
• Livechat

ManyChat

ManyChat is the best in this regard, as it offers integration with several apps and plugins including Evernote, Trello, etc. But not every app can be integrated into Messenger Bot yet. There are differences among all three bots in terms of SEO options too, but Chatfuel is lagging in this regard.

ManyChat offers a built-in live chat integration. That’s great because your chatbot software needs that above all else. ManyChat’s other integrations include:

• HubSpot
• ConvertKit
• ActiveCampaign
• Google Sheets
• Integromat
• Zapier

We like the live chat integration from ManyChat because it also offers an Android and iOS app. That way, you can respond to the user while you’re on the go.

On top of that, it features its app store. That way, third-party developers can make their integrations through ManyChat. Currently, there are 38 apps and integrations for ManyChat, but this should grow with time. As far as chatbot tools go, ManyChat offers integration options like this:

• Google Sheets
• Integromat
• Zapier
• Webhooks
• Livechat

Messenger Bot

`Messenger Bot integrates with Facebook and third-party apps like Google Maps, Spotify, Uber, etc. Chatfuel on the other hand has an API for many services but it is in a very early stage of development.

Messenger Bot is the simplest solution and most straightforward to use for small businesses. Integrates directly with your Facebook page – no need for a website URL, which eliminates many barriers for entry. Chatbots can be more effective at driving conversions than web forms or live chat because they have an intimate understanding of customer intent from previous messages back-and-forth.

Since everyone is so focused on live chat integrations, you are going to be glad that there are over 3,000 integration options with Messenger Bot. The user you’re talking to can be on almost any channel, and you can still talk to them. Options for users include:

• JSON API
• Google Sheets
• Zapier
• Other live chat options

Pagpepresyo

Which bot should you choose? If you’re looking for the best possible price, then Messenger Bot is your best bet. With a free plan and a reasonable monthly rate, it’s an affordable option for all businesses – big or small!

ManyChat and Chatfuel are great options as well, but they have many more features that come with a higher cost. For example, Chatfuel charges $9 per month just to send messages in bulk while Messenger Bot does this for free!

ManyChat and Chatfuel have many cool features, but Messenger Bot has all of those plus the ability to connect with Facebook. It also includes a free trial so you can see for yourself what it can do!

The decision is ultimately up to you – which bot will be best suited for your needs? If you’re looking at pricing, Messenger Bot is the way to go.

If you’re looking for a low-priced option that still has plenty of great features, Chatfuel is the way to go. If you’re looking for lots of features with a free trial period, Messenger Bot will be your best bet!

Chatfuel and ManyChat are both great options but it all depends on what you want to use them for. Do you want more features or do you just need something simple?

Messenger Bot, ManyChat, and Chatfuel are all tools to help your business talk to people using messaging chatbots. Since all of these platforms have many of the same features, it’s important to compare prices. If your business is on a tight budget, it can be helpful to choose one that offers a free plan. Let’s compare them now.

Chatfuel

Chatfuel’s pricing is a bit different, but there is still a free plan. On top of that, you get all the features with Chatfuel

The next plan for Chatfuel costs $15 a month, which is its Pro Plan. As with ManyChat, Chatfuel pricing goes up based on the number of subscribers you have. Therefore, if you have 1,000 subscribers, you pay $20 a month, and $30 a month for 2,000 subscribers.

On top of the free plan, you have the chance to boost your subscriber list with the Pro plan on Chatfuel. Regardless of the option you choose, there is no Chatfuel branding. With Chatfuel branding, that could mean that the creator can add a logo to anything you send. That doesn’t happen, so your subscribers have no idea that you’re using a tool to make the chatbot. This is a nice feature to have.

ManyChat

ManyChat offers a free plan that’s free forever. With this free plan from ManyChat, you get 1,000 contacts, and it doesn’t include all of the features available. In fact, ManyChat’s got many more features, but to get those, you must upgrade to the Pro plan.

With the Pro plan on ManyChat, it costs $10 a month, which is quite low. The price for the Pro package goes up based on the number of subscribers the chatbot has. Your subscriber list can have 1,000 subscribers for $15 a month or 2,500 subscribers for $25 a month.

One drawback with this feature is that there is no free trial on the Pro package. However, you do get a free 30-day guarantee no matter what, so this might not be a huge concern.

Messenger Bot

There is a free plan with Messenger Bot, and there’s a free trial. The free account offers one Facebook page and a Facebook account with Facebook Messenger included.

You can also find the Premium plan at $9.99 a month to include a subscriber manager, a Facebook Messenger for an eCommerce store.

The Agency plan is $24.99 a month, which includes all of the features of the other plans. Plus, you get a social networking scheduler and 10 Facebook pages.

Analitika

Ang mga tool sa paglago na ginagamit mo sa iyong negosyo ay kadalasang nakatuon sa analytics. Kailangan mong malaman kung anong mga tampok ang inaalok ng bawat chatbot upang makaranas ka ng mas maraming paglago. Sa huli, ipapahayag mo ang karamihan sa iyong mensahe at nais mong makita kung gaano ito kahusay.

Chatfuel

Ang mga pagpipilian ng Chatfuel ay medyo mas maganda. Mayroong malinaw na dashboard na nagpapakita sa iyo ng bilang ng mga gumagamit, aktibidad ng gumagamit, pagpapanatili ng gumagamit, mga sikat na opsyon sa block, mga sikat na mensahe, at mga sikat na button. Bukod dito, ipinapakita nito ang input ng gumagamit na hindi alam ng chatbot ang sagot. Madali mong mapapabuti ang mga sagot mula sa iyong chatbot mula sa tampok na ito. Madali ring makita ang iba't ibang istatistika ng mga pagkakasunod-sunod.

Tulad ng sa ManyChat, makikita mo ang mga rate ng paghahatid, mga rate ng pagbubukas, at mga rate ng pag-click gamit ang Chatfuel sa daloy ng chatbot.

Gayunpaman, hindi nag-aalok ang Chatfuel ng mga rate ng conversion (maaaring subaybayan pa rin ang ilang mga aksyon), mga pasadyang dashboard, mga pasadyang ulat, o mga rate ng fallback.

What you get with Chatfuel:

• Dashboard
• Input ng gumagamit
• Mga naipadalang mensahe
• Pagpapanatili ng gumagamit
• Mga rate ng pagbubukas
• Mga boluntaryong gumagamit
• Mga pasadyang opsyon ng gumagamit
• Mga rate ng pag-click

ManyChat

Ang mga pagpipilian ng ManyChat ay medyo batayan. Mayroong madaling gamitin na dashboard para sa analytics ng chatbot. Makikita mo ang kabuuang mga subscriber, net subscribers, at mga nag-unsubscribe sa ManyChat. Mayroon ding analytics para sa bawat block sa chatbot. Sa bawat block, makikita mo kung gaano karaming tao ang naipadala sa iyong mensahe, kung gaano karaming mga gumagamit ang nagbubukas at nag-click, at marami pang iba.

Sa tampok na ito sa ManyChat, mayroong dalawang kawalan para sa analytics dito:

Sila ay nagkalat. Walang malinaw na dashboard upang hawakan ang lahat ng mga sukatan sa ManyChat, at ito ay nakakalat sa iba't ibang seksyon para sa chatbot (broadcast, sequences, responses).

Bukod dito, walang pangkalahatang-ideya ng mga hindi tugmang keyword. Kung ang isang gumagamit ay naglagay ng isang salita nang walang tugon, hindi mo mahahanap ang impormasyong iyon mula sa dashboard sa ManyChat. Ito ay isang malaking disbentaha dahil hindi mo madaling mapabuti ang chatbot ng ManyChat. May mga pasadyang opsyon upang makatulong dito.

Nag-aalok din ang ManyChat ng ManyChat Pixel. Ito ay nagpapahintulot sa iyo na ilagay ito sa website upang makatulong na subaybayan ang mga conversion mula sa chatbot, na lubos na kapaki-pakinabang. Ang makukuha mo mula sa ManyChat ay kinabibilangan ng:

• Dashboard
• Walang input ng gumagamit
• Walang pagpapanatili ng gumagamit
• Mga opsyon sa naipadalang mensahe
• Mga Rate ng Pagbubukas
• Mga Rate ng Pag-click
• Conversion Rates
• Walang mga pasadyang ulat o dashboard

Messenger Bot

Tumutulong din ang Messenger Bot sa pagpapanatili ng gumagamit. Sa tuwing may ginagawa ang isang gumagamit, makakakuha ka ng ulat tungkol dito. Sa ganitong paraan, maaari mong suriin ang data ng subscriber. Tinutulungan ka ng software na maunawaan kung ano ang nangyayari sa chatbot. Nag-aalok ito ng kakayahang maghukay ng mas malalim kapag lumilikha ng mga protocol sa marketing at benta upang tumuon sa paglago ng kumpanya.

eCommerce

Ano ang pinakamahusay na paraan upang makipag-usap sa iyong mga customer? Isang tawag sa telepono, isang text message, o isang e-mail? Well, ngayon ay mayroon nang isa pang opsyon: mga chatbot. Ang mundo ng e-commerce ay mabilis na nagbabago at isa sa mga pagbabagong ito ay maaari ka nang makipag-ugnayan sa mga tao sa Facebook Messenger.

Kapag nakatuon sa paglago, kailangan mo ang tamang mga tampok upang makapagsimula. Dapat patuloy na umuusad ang iyong negosyo at subukang maging mas mabuti, lalo na kung nakatuon ka sa eCommerce o pagbebenta. Samakatuwid, ang pagkakaroon ng pinakamahusay na mga tool sa paglago ay mahalaga para sa iyong negosyo. Ang mga kumpanya tulad ng Chatfuel at ManyChat ay lumikha ng mga paraan para makabuo ka ng sarili mong bot nang walang kinakailangang kasanayan sa coding. Pero ano ang sasabihin ko sa iyo na mayroong isang serbisyo na gumagawa ng lahat ng ito para sa iyo AT ito ay libre? Ito ay Messenger Bot! Ngunit tingnan natin kung paano nagkakaiba ang bawat produkto sa paggawa ng chatbot.

Chatfuel

Nag-aalok ang Chatfuel ng isang abandoned cart integration sa pamamagitan ng Shopify. Sa ganitong paraan, makakapagpadala ka ng mensahe sa iyong mga gumagamit na naglagay ng mga produkto sa kanilang cart ngunit hindi kumpleto ang order. Bukod dito, ang mga gumagamit nito ay maaaring bumili ng mga produkto sa chatbot gamit ang Stripe integration. Tulad ng sa ManyChat, hindi ka nakakakuha ng WooCommerce integrations sa Chatfuel.

• Mga Bayad
• Pag-abandona ng Cart
• Bumili nang direkta mula sa mga chatbot
• Walang WooCommerce
• Kasama ang Shopify

ManyChat

ManyChat’s eCommerce tools are quite good. There is a direct integration through Shopify, which means you can:

• Recover an abandoned cart
• Generate repeat purchases
• Collect feedback and reviews
• Notify customers about shipments and orders

However, with ManyChat, you can’t let users buy a product from the Shopify store through the chatbot. It is possible to receive payments through the ManyChat chatbots by using PayPal or Stripe integrations. On top of that, ManyChat doesn’t offer a WooCommerce integration.

• Mga Bayad
• Ang chatbot ng Shopify
• Pag-abandona ng Cart
• Buy directly in the chatbots
• Walang WooCommerce

Messenger Bot

Messenger Bot also allows people to sell directly in messaging apps from their eCommerce stores. There’s no revenue share and various payment processors available. You also have WooCommerce integration.

Ang eCommerce ng Messenger Bot ay ang pinakamahusay dahil mayroon itong maraming benepisyo. Kabilang dito ang mga bagay tulad ng pagtaas ng benta, mas mahusay na serbisyo sa customer, at pinabuting pakikipag-ugnayan sa tatak. Ilan lamang ito sa mga dahilan kung bakit napakaganda ng eCommerce ng Messenger Bot!

Mga Benepisyo:

• Increased Sales: The Messenger Bot eCommerce can bring in more sales because they are so convenient. You don’t need to have a website and you also don’t need to install any apps or anything like that. It is really easy for customers to do transactions on the go, which makes them feel happy about the whole process.
• Improved Customer Service: The Messenger Bot eCommerce has an increased level of customer service because it’s much easier to reply back and forth with them than it is through a website or a phone call. This can be helpful for customers who might need assistance when purchasing things, which will make the entire experience better on their end.
• More Product Availability: Websites and apps traditionally have a limited number of products to choose from, which can be frustrating for customers who are looking for certain items. Messenger Bots don’t have that problem because they can offer an unlimited amount of goods.

Cloning and Templates

Cloning and Templates are both useful tools that can help people get their Messenger Bot up and running quickly, but Chatfuel is the only one of these platforms to offer it.

All three of these platforms offer templates, but Chatfuel is the only one to offer to clone. This can be helpful for people who want to quickly set up a new bot with minimal work on their end because they don’t have to create all of the content from scratch.

Chatfuel

Chatfuel provides 21 free templates, which can be directly installed in the chatbots. It’s also possible to make templates yourself and share them with others on Chatfuel. On top of that, you can duplicate (clone) flows for your chatbots and elements to make the chatbots faster. Since you can share and make a template, there are no limits.

ManyChat

ManyChat offers 19 templates that can be directly installed. Some of them are free, but many of the templates are only available to Pro users.

You can also make a chatbot template to share with others on ManyChat. This is useful if you’re making many chatbots that do the same thing. On top of that, users can duplicate chatbot elements and flows to make ManyChat faster.

Messenger Bot

You can also create many templates with Messenger Bot. There are sequence, broadcast, auto-responder, and subscribe templates available. We aren’t sure if you have to pay extra for templates because the company didn’t offer that information. However, there are many free template options for users.

Optimization

Have you been looking for a customer service platform that is easy to use and affordable? If so, then Messenger Bot might be the perfect solution. We will explore how Messenger Bot stacks up against Chatfuel and ManyChat. The article will conclude with a comparison of all three platforms with their Optimization features included as well. To start, let’s take a look at what makes these platforms so great!

Messenger Bot, Chatfuel, and ManyChat all offer appropriate growth tools. See which platform has the features you need to optimize messaging with customers.

Chatfuel

The middle option of the three platforms is at $19 per month for their basic plan which includes up to 1000 users with custom chatbot creation capabilities and game templates. You can also get started in minutes without any programming skills! This platform is good if you’re looking more for simple customer interaction.

It’s possible to do A/B testing with Chatfuel, but not from the free plan.

ManyChat

The cheapest of the three platforms is at $14 per month for their basic plan, which includes up to 100 users. You can get started with a custom chatbot on this platform in minutes without any coding! The only downside is that it’s very limited because you cannot create games or surveys.

You can do A/B testing with ManyChat, but not from the free plans, so you have to upgrade to unlock the feature.

Messenger Bot

The most popular of the three platforms, with over a billion users and many new features that will continue to be updated. This platform is good if you’re looking for more complex customer interactions – it offers up to 15,000 monthly active users with lots of customization options via their API!

This platform offers mobile optimization and A/B testing.

Benefits of Using Messenger Bots for Customer Service:

• It’s less expensive than hiring a customer service team.
• Customers get fast answers to their questions with personalized help and better engagement.
• You can deliver your customers the best experience possible – they’ll have a more satisfying shopping experience as well!
• Messenger Bots are easy for everyone, especially if you’re a small company.
• Maaari kang makapag-save ng maraming oras sa paggamit ng mga bot sa halip na sagutin ang lahat ng iyong mga email sa customer service.

Suporta

Mahalaga ang customer support para sa lahat ng mga gumagamit. Ang bawat platform ay nag-aalok ng customer support, na available 24 oras sa isang araw. Maaaring humingi ng tulong ang mga gumagamit sa pamamagitan ng customer support, at may iba't ibang mga opsyon.

Chatfuel

Tulad ng ManyChat, ang customer support ng Chatfuel ay angkop para sa lahat ng mga gumagamit sa platform. Kung ikaw ay ma-stuck, ang komunidad (customer support) ay tumutulong sa iyo. Lahat sila ay mga gumagamit ng Chatfuel, kaya alam nila ang kanilang ginagawa.

Ang Chatfuel ay mahusay para sa maliliit na negosyo na may mababang customer traffic. Libre itong gamitin, ngunit kakailanganin mong bumili ng mga kredito upang makabuo ng iyong bot. Ang downside ng software na ito ay may limitadong mga tampok sa pagpapasadya at hindi maaaring mag-integrate ng iba pang third-party apps tulad ng Mailchimp o Salesforce.

ManyChat

Nag-aalok ang ManyChat ng maraming tutorial para sa mga gumagamit nito. Bukod dito, may mahusay na customer support. Sa katunayan, ang customer support ang pangunahing tampok ng ManyChat, at pinahahalagahan ito ng mga gumagamit.

Ang ManyChat ay isang magandang opsyon para sa maliliit na negosyo na naghahanap ng kakayahang ipasadya ang kanilang mga bot nang hindi kailangang magbayad para sa mga kredito. Ang downside ng software na ito ay mas kaunti ang mga opsyon sa pagpapasadya kumpara sa Chatfuel, at walang integrasyon sa mga third-party apps tulad ng Mailchimp o Salesforce.

Messenger Bot

Ang customer support ay available para sa lahat ng mga gumagamit. Bukod dito, maaari kang magbigay ng mas mahusay na customer support sa mga gumagamit ng iyong mga chatbot. Ang platform na ito ay may lahat ng kailangan mo.

Nagbibigay din ang Messenger Bot ng customer support 24 oras sa isang araw, pitong araw sa isang linggo, at 365 araw sa isang taon kahit sa mga holiday tulad ng New Year's Eve o Christmas Eve kung kailan karaniwang mas mababa ang volume ng tawag ngunit kailangan pa rin ng tulong ng mga customer sa parehong uri ng mga isyu. Ang Customer Support ay naging pokus ng kumpanya mula nang itinatag ito noong 2014 at nais nilang patuloy na umunlad kasama ng teknolohiya upang makakuha ng tulong ang mga customer kung kailan, saan, at paano nila gusto gamit ang Messenger Bot o iba pang mga channel tulad ng mga kinatawan ng call center.

Konklusyon

Ngayon na alam mo kung ano ang inaalok ng bawat platform sa kanilang mga customer, mas madali nang magpasya kung aling platform ang akma para sa iyong negosyo. Ang Chatfuel at ManyChat ay mahusay para sa mga medium at large-sized na negosyo na may sapat na budget upang bumili ng karagdagang mga tampok na makakatulong sa kanilang mga negosyo na lumago. Ang Messenger Bot, sa kabilang banda, ay mahusay para sa maliliit na negosyo na naghahanap ng abot-kayang opsyon.

Subukan Messenger Bot ng libre ngayon!