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Messenger Bot – • SMS/email subscriber (external) – Subscriber Manager Part 2
Table of Contents:

Contact Group

You can create a contact group to perform different bulk actions and manage the SMS/emails group wise. Each group will have multiple contacts.

To access the contact group section, select Contact Group under Subscriber Manager located on the left navigation.

Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 1

All existing groups will appear on your screen. It will provide information on your existing groups.

  • You can adjust the number of groups to be viewed at a time.
  • You can edit the group by selecting the Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 2icon for a particular contact group.
  • You can delete the group by selecting the Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 3 icon for a particular contact group.
Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 4

Create New Group

You can create a new group from the Contact Group screen. Just follow the steps given below:

  1. Select New group from the top of the Labels/tags screen.
  2. A modal Add label will appear on the screen. You need to provide in Add contact group screen:
    • Group name: a new name of the group
  3. Select Save, your new group will be created successfully.
Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 5

Contact Book

You can create a contact list to perform different bulk actions and manage the SMS/emails group wise. Each contact is made a part of a group.

To access the contact group section, select Contact Book under Subscriber Manager located on the left navigation.

Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 6

All existing contact will appear on your screen. It will provide information about your existing contacts.

  • You can adjust the number of contacts to be viewed at a time.
  • You can search for a particular contact and contact group by using the search bar.
  • You are able to view the contacts by selecting the Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 7 icon for a particular contact.
  • You can edit the contacts by selecting the Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 8 icon for a particular contact.
  • You can delete the contacts by selecting the Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 9 icon for a particular contact.
Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 10

Click on Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 11 button a list of the following three options will appear:

  • Import- You can import the .CSV file to import a set of contacts in application database. Provide the name of the Contact group and import the file into it.
  • Export- You can also export the .CSV file by selecting the names which you want to export. Mark the checkboxes against the contacts you plan to export.
  • Assign Sequence- You can assign the sequence to a contact by selecting the contact(s) you want to assign then click Assign sequence. Now select your sequence campaign like this as shown below, then select Assign sequence button when done.
  • Delete- You can also delete the contact by selecting the names which you want to delete. Mark the checkboxes against the contacts you want to delete.
Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 12

Create New Contact

You can create a new group from the Contact Book screen. Just follow the steps given below:

  • Select New contact from the top of the Labels/tags screen.
  • A modal Add label will appear on the screen. You need to provide in Add contact group screen:
  • First name
  • Last name
  • Email
  • Phone number
  • Contact group: to which the contact will be added
  • Select Save, your new contact will be created successfully.
Messenger Bot - • SMS/email subscriber (external) - Subscriber Manager Part 2 13

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