Get started settings
Select Get started settings option from the menu then select change settings.
A Get started settings screen will appear, you can perform the following steps to enable your settings:
- Select your get started button status.
- Provide a Welcome message. You can edit your get started message reply by selecting the Edit get started message reply button from the bottom of the message field.
- You can provide a frequently asked question as well in the Ice breakers section. At first, you change its status.
- Once enabled, type a question along with a reply in the Question block.
- Select Save to proceed.
General settings
Select General settings option from the menu then select change settings.
A General settings screen will appear, you can perform the following steps to enable your settings:
- Select your mark as seen status.
- Select the respective integration based on your requirements.
- Once you select an integration e.g. SMS integration a dropdown menu will appear, select the option you want to choose.
- You can also add a new API by selecting the New API option against each integration’s settings.
- Select Save to proceed.
Action button settings
Select the Action button settings option from the menu then select change settings.
A list of different template options will appear. Select the template you want to choose then adjust its settings by providing:
- The type of the reply.
- Provide your message.
- If there exists, provide a reply delay option as well.
- If there exists, a typing on display then turn it to ON or OFF based on your requirement.
- If there exists a button, then adjust its text and type as well.
Persistent menu settings
Select the Persistent menu settings option from the menu, then select change settings.
A list of locales will appear on the screen. To perform different actions on a locale, select the option against the locale you want to perform actions on.
The following are the actions that can be performed:
- Edit persistent menu: make changes in the persistent menu settings
- Delete persistent menu
Create persistent menu
You can create a persistent menu by following the steps given below:
- Select from the top right of the screen.
- Provide Locale information.
- Provide the status of composer input.
- Provide Menu title and web URL.
- Select Submit to create your persistent menu.
Sequence message settings
Select the Sequence message settings option from the menu, then select change settings.
You can choose either Messenger sequence settings or SMS/email sequence settings.
First, Messenger sequence settings. A list of sequence messages will appear on the screen. To perform different actions on them, select option against the message you want to perform actions on.
The following are the actions that can be performed:
- 24h promo report: A report on targeted, sent and delivered messages.
- Edit sequence: You can edit and update the sequence message.
- Delete sequence
Add sequence
You can add sequence by following the steps given below:
- Select from the top right of the screen.
- Provide Campaign name and sequence type.
- Select the timer settings.
- Select the pages for which you want to apply sequence settings.
- Select Create campaign.
For SMS/email sequence settings, things work the same as Messenger sequence settings. This is how it differs when you create SMS/Email sequence settings.